A.J. Rose Carpets and Flooring
5th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

A.J. Rose Carpets and Flooring has received 4.5 out of 5 stars based on 102 customer surveys conducted through GuildQuality.
5
78
4
11
3
4
2
5
1
4
5th year as a Best Pick Call
"A.J. Rose strives every day to provide exceptional customer service. We have been installing flooring in Massachusetts for over 40 years."

A.J. Boyajian | Co-owner
Company Information
Services Offered
A.J. Rose Carpets and Flooring installs carpet, hardwood, laminate, vinyl, engineered wood, cork, bamboo, and luxury vinyl tile flooring for residential and commercial customers.
Services Not Offered
The company does not offer carpet cleaning or hardwood sanding and refinishing.
Warranty
A.J. Rose offers a 100 percent customer satisfaction guarantee.
Company History
The second-generation, family-owned-and-operated company has served customers in the Boston area since 1977. A.J. Rose has locations in Natick, Burlington, and Saugus.
Distinctions
A.J. Rose is a member of the National Floorcovering Alliance and has earned Boston magazine's Best of Boston award for Flooring and Northshore magazine's Best of the North Shore award for Flooring.
Additional Information
The company sells and installs all major brands of flooring.
Areas Served
Arlington, Boston, Brookline, Cambridge, Malden, Medford, Newton, Quincy, Somerville, Billerica, Lexington, Marlborough, Maynard, Waltham, Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn, Framingham, Hopkinton, Medfield, Natick, Needham, Sharon, Stoughton, Wellesley
Address
136 Cambridge Street
Burlington, MA 01803
Hours
Mon
9:00 am - 8:00 pm
Tue
9:00 am - 8:00 pm
Wed
9:00 am - 8:00 pm
Thu
9:00 am - 8:00 pm
Fri
9:00 am - 8:00 pm
Sat
9:00 am - 5:00 pm
Sun
1:00 am - 5:00 pm

Compiled Score:

A.J. Rose Carpets and Flooring has received 4.5 out of 5 stars based on 102 customer surveys conducted through GuildQuality.
5
78
4
11
3
4
2
5
1
4
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
08/20/2021

“No, I have no one to recommend.”

Review by
08/20/2021

“The company provided courteous service, the availability and knowledge of product offering were exceptional.”

Review by
08/20/2021

“Andrew Robrish was exceptional.”

Review by
08/13/2021

“Mitch the installer was excellent.”

Review by
07/29/2021

“I would like to recognize the installation crew for their exceptional service.”

Review by
07/29/2021

“A.J. Rose Carpets & Flooring met all of my expectations.”

Review by
07/29/2021

“The installation estimate was extremely high. The quality of the flooring was really good.”

Review by
07/26/2021

“Mike gave exceptional service.”

Review by
07/22/2021

“The installers broke something and it was fixed immediately.”

Review by
07/21/2021

“They have excellent selections, and the quality is pretty great.”

Review by
07/21/2021

“They met all of my expectations.”

Review by
07/21/2021

“The service is terrible. It has been months, and we have never heard from them.”

Review by
06/19/2021

“Mitch did a great job. He was a personable guy and the only installer. We had good correspondence in that. It was communication that went well. The expectations fell short on the value for dollars.”

Review by
06/14/2021

“Roma was very helpful.”

Review by
06/14/2021

“They are very professional .”

Review by
06/14/2021

“The quality of the installation was really good.”

Review by
06/14/2021

“I would like to recognize the one who helped with picking out the supplies and flooring for exceptional service but I don't remember their name.”

Review by
06/14/2021

“The installer was fabulous! He came ahead of when they were supposed to and did the job by himself one day, which was mind-boggling to me, moving all the furniture by himself.”

Review by
06/14/2021

“A.J. Rose Carpets & Flooring was reliable and easy to work with!”

Review by
06/14/2021

No review comments provided

Review by
06/14/2021

“The carpet was well installed. We were happy with that, which is why we went back to them originally.”

Review by
08/16/2020

“The whole process was very seamless, and the installation was done quickly and professionally. When we decided we needed to expand the scope of work mid project, that also was easily done. Overall, a very good job for a reasonable price. Would use again.”

Review by
08/16/2020

“They have a great selection of both affordable and luxury products. Also conveniently located in Natick.”

Review by
08/16/2020

“Carpet buckled in just over a year. Had to push to get them to agree to fix. Tile work sloppy at the edges and adhesive left on baseboards. Cumbersome to deal with regarding installation - had to deal separately with tile installer.”

Review by
08/14/2020

“The pre-sales process exceeded my expectations.”

Review by
08/14/2020

“I was pleased with the installers. They were fantastic.”

Review by
08/14/2020

“Their customer service was great.”

Review by
08/14/2020

“Micheal, the salesman, he was nice.”

Review by
08/14/2020

“The installers were very nice and did a generally good job. The product looks good.”

Review by
08/07/2020

“I love A.J. Rose Carpets & Flooring. They've done great jobs for me over the years.”

Review by
08/07/2020

“Randy Fearon was a pleasure to work with. Pleasant, knowledgeable and very responsive. He is the primary reason I had such a great experience.”

Review by
08/07/2020

“On time delivery of quality product”

Review by
08/07/2020

“AJ Rose has a great selection of carpets to choose from and did a great job installing my stair carpet. Thank you!”

Review by
08/07/2020

“I found the product options to be excellent and the staff knowledgeable and helpful.”

Review by
08/05/2020

“Installation was easy to schedule. Workers were courteous.”

Review by
08/04/2020

“Shop and local and get the personal attention you expect.”

Review by
08/04/2020

“We were happy with the wide range of material available at the dealership for our need for flooring for a new 3-season porch. The sales person guided us towards right samples/material for the unique requirement of this unheated room expected to have elarge swing in temperature during summer afternoons and winter nights. His help led us to select the product and placed an order. The floor has been in place for the past six months and looks good. We bought the product and picked it up from their warehouse, but had my contractor install it.”

Review by
08/22/2019

“I was satisfied with the overall workmanship, the timeliness, and the product. Everything was great and I was happy all the way around.”

Review by
07/27/2019

No review comments provided

Review by
07/22/2019

“When my carpet first came in, there was a defect in it. A.J. Rose Carpets & Flooring stood behind their promises and made sure that I got a new carpet. They took care of everything.”

Review by
07/22/2019

“I would like to recognize David Parrella for his exceptional service. He was professional and knowledgeable.”

Review by
07/22/2019

“My salesperson and the crew were great.”

Review by
07/22/2019

“The installers had an issue when they put the carpet in. They came back out to fix it but you can still see the seams. The installation wasn't great.”

Review by
06/11/2019

No review comments provided

Review by
06/10/2019

No review comments provided

Review by
06/10/2019

No review comments provided

Review by
06/10/2019

No review comments provided

Review by
06/10/2019

No review comments provided

Review by
06/10/2019

No review comments provided

Review by
06/07/2019

“Installers were very professional”

Review by
06/03/2019

“Michael was incredible!”

Review by
06/03/2019

No review comments provided

Review by
05/31/2019

“A.J. Rose Carpets & Flooring met or exceeded my expectations in regards to communication. They exceeded my expectations on clear concise pertinent information.”

Review by
05/31/2019

“A.J. Rose Carpets & Flooring does a great job for me!”

Review by
05/31/2019

No review comments provided

Review by
05/31/2019

“A.J. Rose Carpets & Flooring was very good.”

Review by
05/31/2019

“A.J. Rose Carpets & Flooring was fantastic!”

Review by
05/31/2019

“The two guys that showed up and did the work was quick, professional, and did a fantastic job in a really short amount of time.”

Review by
05/31/2019

“A.J. Rose Carpets & Flooring exceeded my expectations because they were very professional and nice. They had a great selection of carpets. They did a great job.”

Review by
05/31/2019

“They met or exceeded my expectations with the price and service.”

Review by
05/31/2019

“I don't remember the salespersons name, but he was there when we needed him and he was hands-off when we didn't need him.”

Review by
05/31/2019

“Both A.J. Rose and the help was fantastic. In regards to the installer, there are not good enough words. He was awesome. He ran into some problems, communicated, and it was great.”

Review by
05/31/2019

“I don't remember their names, but I would like to recognize the installers for their exceptional service. They were very efficient and clean.”

Review by
05/30/2019

No review comments provided

Review by
05/30/2019

No review comments provided

Review by
05/29/2019

No review comments provided

Review by
05/29/2019

No review comments provided

Review by
05/29/2019

“Jeanne was excellent.”

Review by
05/29/2019

No review comments provided

Review by
05/29/2019

No review comments provided

Review by
05/29/2019

No review comments provided

Review by
05/29/2019

No review comments provided

Review by
05/29/2019

No review comments provided

Review by
05/29/2019

“A.J. Rose Carpets & Flooring exceeded my expectations with how they installed carpet on hardwood flooring. I really like it. The way they installed a wool carpet runner on my stairs and hallway looks amazing. They were wonderful.”

Review by
05/29/2019

No review comments provided

Review by
05/29/2019

“I would like to recognize the installer for his exceptional service with A.J. Rose Carpets & Flooring. He did a really good job.”

Review by
05/29/2019

“sales”

Review by
01/29/2019

“They met my expectations by doing what I asked.”

Review by
01/29/2019

No review comments provided

Review by
01/29/2019

“Oh how sad that it was so long ago that I don't remember her name, She took my call initially and was SO helpful through the whole process.”

Review by
01/29/2019

“They were good in all areas.”

Review by
01/29/2019

No review comments provided

Review by
01/29/2019

“They took care of the cert. of insurance and installed on the schedule.”

Review by
01/29/2019

No review comments provided

Review by
01/23/2019

“The flooring itself was good”

Review by
01/22/2019

No review comments provided

Review by
01/22/2019

“Randy in sales was extremely helpful and a pleasure to work with. We had been to another store where we asked to see some specific things and were told that the thing we were looking for was throughout the area. Then we were left in a huge room trying to find it. Randy was the opposite: he listened to what we wanted, showed us exactly where it was, and helped us find the level of quality we were seeking within our price point.”

Review by
01/22/2019

“Jeff Burstin did an excellent job of installing flooring in our old house.”

Review by
01/20/2019

No review comments provided

Review by
01/19/2019

“It was easy, fast, and efficient. It was a job well done.”

Review by
01/19/2019

“Naomi was great with assisting me.”

Review by
01/19/2019

“We were very pleased with how they did it. It's a large house (five bedrooms), and we're very pleased.”

Review by
01/19/2019

“John provided exceptional service.”

Review by
01/19/2019

“No, there is no one I would like recognize at this time.”

Review by
01/19/2019

“I would never recommend AJ rose to anyone. In fact I even told our broker to warn other homeowners to stay away.”

Review by
01/18/2019

“let us down.”

Review by
01/17/2019

No review comments provided

Review by
01/17/2019

“Everything went well from meeting with Romi, to getting the estimate, to the final installation. The floors look great and we are very pleased. In another year or so we think we will be replacing the carpet in two more rooms with hardwood. We will definitely come back to A.J. Rose.”

Review by
01/17/2019

No review comments provided

Review by
01/17/2019

No review comments provided

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