Titan Fence
4th year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Titan Fence has received 4.7 out of 5 stars based on 245 customer surveys.
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4th year as a Best Pick Call
"Titan Fence has a team of experienced, knowledgeable, and friendly professionals who will work with you to design your custom fence. We have built our business on providing amazing service and high-quality fences, and we go the extra mile to make sure all our customers are satisfied."

Andrew Craft | Owner
Company Information
Services Offered
Titan Fence designs and installs residential and commercial fences in a variety of materials, such as wood, ornamental iron, chain-link, and vinyl. The company also offers security and pool fencing and designs and manufactures arbors and automatic gates.
Minimum Job
All jobs require a $500 minimum.
Warranty
The company provides a two-year warranty on workmanship.
Company History
Titan Fence has been serving the North Texas area since 2002.
Distinctions
Titan Fence is a member of the American Fence Association and the National Association of Home Builders.
Employee Information
Company employees drive marked vehicles and undergo drug testing.
Additional Information
The company is an Ameristar-authorized fence contractor.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Flower Mound, Highland Village, Lake Dallas, Lewisville

Compiled Score:

Titan Fence has received 4.7 out of 5 stars based on 245 customer surveys.
5
197
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38
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9
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
07/28/2017

“Overall it worked real well. They unexpectedly made an adjustment that they probably didn't have to make. There were some problems with the installation. They damaged some things and didn't finish the work. They missed a couple things and had to come back. They did come back and made a monetary adjustment. We were pretty pleased at that. I'd grade them a B.”

Review by
07/28/2017

“For the most part, it was positive. I'm not going to complain, so it's been OK. It's got some area that they have to come back and work on, repair. They haven't done that yet, but I'm sure they will in a little bit. I'd give them a B. I had no complaints with their cleanliness, punctuality, or customer service.”

Review by
07/28/2017

“They were efficient. They got out, got the project done, and were expedient. I'm going to give them a B overall. I had a latch that broke about six months after it was installed. It was a real hassle to get it replaced under warranty. No complaints with cleanliness, punctuality, or customer service.”

Review by
07/28/2017

“Well they did exactly what they said they would do, and it was very professional in quality. It was everything I expected. Their pricing is good. That was important in the selection. I'd give them an A+ for sure.”

Review by
07/28/2017

“It was very good. It was a good price. They did the work on time, and I've had no problems with the fence since they put it in. So, it's been great. I'd give them an A+ across the board.”

Review by
07/28/2017

“They did what they needed to do when they said they were going to do it. They were very timely. They did a real high quality job. I would give them an A. I've already recommended them.”

Review by
07/28/2017

“They did fine. The sales guy was amazing. The girl who answers isn't very nice, but the sales guy is amazing. I'd give them an A. They're coming back next week to do some more stuff.”

Review by
07/28/2017

“They were just thorough. They were timely, and they got it done when they said they were going to get it done. They were reasonably priced. They were definitely an A.”

Review by
07/28/2017

“They were very thorough and when there were some things that were wrong, they came back immediately and got it fixed. Overall, I'd give them an A-.”

Review by
07/28/2017

“It was great. I've used them often for new construction, so we've always had a good relationship. Their prices were honest. I'd give them an A+.”

Review by
07/28/2017

“Everything was great. The customer service was awesome, and the work that they did was very good. I'd give them an A+.”

Review by
07/28/2017

“They just did the job in a timely fashion and did what I asked them to do. I'd give them an A.”

Review by
07/28/2017

“They did fine. I had no complaints. They do excellent work, and I'd recommend them.”

Review by
07/28/2017

“The work has been quality up to this point. Overall, I'd give them an A.”

Review by
07/28/2017

“Professional work was done in a quick manor. I'd give them an A.”

Review by
07/28/2017

“They were very responsive and friendly. I'd give them an A.”

Review by
07/28/2017

“They did an excellent job, and they did it very timely.”

Review by
07/28/2017

“Overall, I would give them a B+.”

Review by
07/13/2017

“Everything was good. Everything was all good. I'd give them an A+.”

Review by
07/13/2017

“They were quick to get everything done. The fence looks great, and it's holding up well. Overall, I'd give them an A.”

Review by
07/13/2017

“It was very positive. I liked the professionalism. The hands-on service was great. I'd give them an A+.”

Review by
07/13/2017

“They did a great job. It was a year and a half ago, so it's been a while. Everything they did, they did on time and well. They didn't drag it out, weren't late, and everything is looking good. So I'm very happy. I'd give them an A.”

Review by
06/28/2017

“I like everything about them. My fence looks awesome. They did it in two days, and that was so important because I have dogs. They got it up, and they got it level just like I like it. They worked with me. Everything was just great. I'm sitting here looking at it. They get an A+.”

Review by
06/28/2017

“They were just real easy to deal with, and got everything done on time. They got what I expected. I'd give them an A+ on all of it. They did a great job. They cleaned up well after the job and did a very quality job. I'm about to use them for another fence.”

Review by
06/28/2017

“They were determined that they were going to get the project right. I appreciated the fact that when we thought things should have been done a little differently. They were very persistent in getting it the way we thought it should be. I'd give them an A.”

Review by
06/28/2017

“Everything was fine. It's just that right now the gate is making a lot of noise. I guess we need cleaning or something so I don't know what to do about that, but it's making a lot of noise. The service was good. I know Jeff came and did it. He was a great guy also. Everything is fine. I had to call many times for them to come over. I had ordered it, and I think they forgot to order it. I would say they get an A. I didn't have any complaints with their cleanliness, punctuality or quality of work.”

Review by
06/28/2017

“It was trouble free. They did exactly what they said they were going to do when they were going to do it. I'd give them an A.”

Review by
06/28/2017

“It was very positive. Everything was wonderful. They handled everything. I'd give them an A+. I would highly recommend them.”

Review by
06/28/2017

“It was very positive. They were great. They did a very good job. They were very detail oriented, so the work came out perfect. I'd give them an A+.”

Review by
06/28/2017

“They stuck to their word. They were on time, and the fence looks great. They get an A+.”

Review by
06/28/2017

“It was a positive experience. It was all good.”

Review by
06/04/2016

“Roger Dowell measured and took specifications for the fence. Later on the day I was approving the quote, I learned that the quote did not include an addition to the existing fence footage of 15 feet, which was requested and measured for. The quote was for a total of approximately 96 feet of fence. Had the diagram indicated footage for each side of fence, the mistake would not have been made. The result was 539 dollars of additional cost. There was a small window added to the gate. The window was constructed parallel to the angle of the terrain, instead of parallel to the top of the fence. The result is a window that is not square or parallel to the top of the fence, which looks terrible. I will have an additional expense to have it redone properly. Also, only 2 hinges were put on the eight foot fence, which is insufficient.”

Review by
06/03/2016

“I like my fence, but was a little disappointed in the rough quality of the wood used. Also, I would have like more consistency in the stain. The finish board along the top edge seems poorly spliced to me, not too attractive in a few areas. My biggest issue is my gate. This is a brand-new fence/gate, and the gate already sags to the left and sticks at the top on the right. This does not bode well for the future. Even my 15-year-old gate did not have this problem. I informed Roger of this problem, but even though he said he would come take a look at the first of this past week, he has not come by, nor has anyone else. I hope that someone will do something to take care of the gate soon.”

Review by
06/03/2016

“The fence is a very nice looking fence, and it is very well put together. I had great interaction with the workers. I’d give them an A-. I have one gate that was supposed to have a full latch on it. They ran out of them, and I even called back to ask somebody to come and put it on. I have four gates. I have a latch that latches the fence shut, but there is a pull handle that opens the latch and pulls the door open, and it’s the only one that doesn’t have a pull on it. I called and asked that that be taken care of, because they said they had run out of them, but they never brought it back. I called, and they said they would send somebody out, but no one has contacted me; and that was probably three or four weeks ago. I am at the point where I think I am just going to buy one and put it on myself. I have a missing part, but I don’t think it is the fault of the workers that they ran out of something. I did call and ask that that be taken care of, but they have not taken care of it. They didn’t make me feel like I was important to them. Now that they have my money and have put the fence up, I’m no longer important.”

Review by
06/03/2016

“I had six different companies come out and give us bids. I gave the same spec sheets to every one of them. Titan was only one of two companies that followed the spec sheets when they returned the bid, exactly the way it was. They completed all of the work on time, and it was done very well. It was a fair price. They weren’t the cheapest, but they were certainly the ones that gave us the best quote and the best bid. It was just a good overall experience. I’d give them A+. We have already sent them to two of our friends, and one of them has already started a project; and the other one is in the process of it.”

Review by
06/03/2016

“I thought the quality of the fence was nice, and they installed it pretty quickly. I liked the courteousness of all the employees. It took them quite a while to figure out how to make the electronic gate work. It’s still not quite working right. I’d probably give them a B. They did a really nice job on the gate, but I have this electric gate, and they had some difficulty trying to figure out how to make it work. Quite frankly, it is the nicest fence in my neighborhood, in terms of what it looks like. It really is a nice design and a quality product.”

Review by
06/03/2016

“My wife, who is very hard to please, said they are the absolute best subcontractors we’ve ever had out to do anything for our home. They showed up on time and completed the job quicker than we thought they would. They did a better job than we thought we were going to get. I’d give them A++. I have already recommended them multiple times. ”

Review by
06/03/2016

“Everything they did made it a good experience. I liked the way they did everything cohesively, because we did a whole thing with about five different neighbors at the same time. The way the technician could cohesively make everything happen quickly, and the way it looks is great. We’re very happy with it. I’d give them an A+.”

Review by
06/03/2016

“I really liked my sales guy, but I can't remember his name. They built my fence. I’d give them an A- for my overall experience. They customized our fence, but when they tried to put it together, it didn’t quite match up perfectly, so they had to jerry rig a piece, and that part of it didn’t look as seamless as the rest of it. The other thing I don’t like is that now, a year out, there are some areas where they welded it together, and I am having rust stains.”

Review by
06/03/2016

“They did a fine job. When they finished it, it wasn’t fenced properly. Our dog could still get out of the fence, and we called and told them we were having problems. They came back and corrected the problem in a fairly decent amount of time and in a professional manner. I like that. I’d give them an A. It would have been an A+ if they had done it right the first time, but it is very well done.”

Review by
06/03/2016

“The work was done well and to my expectations. There were a few things that needed to be addressed afterward, but that was largely taken care of. I would say the only negative comment I would have would be that I have a pool, and there are requirements that are placed on fences that have pools, and that wasn’t really taken care of completely. I’d give them an A- for my overall experience.”

Review by
06/03/2016

“I liked their response time, timeliness, and communication. Other fence companies were not timely in returning calls and keeping appointments. They were very punctual and very timely. I’d give them an A. I have already recommended them to several neighbors.”

Review by
06/03/2016

“I’m not truly happy with the installation of the fence. It seems to not be willing to hold up. It’s a brand new fence, but it’s under warranty through my builder, so that will be taken care of through the builder. They were very nice, and they were fast. I’d give them a B.”

Review by
06/03/2016

“I’m very happy with the way things worked out. It’s a little bit of a long story but, fundamentally, the company absolutely made it right, and we think they did phenomenal work. I’d give them an A for my overall experience. ”

Review by
06/03/2016

“They built the fence the way I wanted it. They worked with me, and I was pleased with them. I’d give them a B for my overall experience. They were a little bit on the late side. They are pretty expensive.”

Review by
06/03/2016

“I liked the way they responded. I’d give them an A+.”

Review by
06/03/2016

“The man overseeing everything was good. I’d give them an A.”

Review by
06/03/2016

“They fulfilled on everything they said they were going to do. I’d give them an A for my overall experience.”

Review by
06/03/2016

“They did what they were paid to do, and they did it on time. It was great. I’d give them an A+.”

Review by
06/03/2016

“They got to it fast and got it done fast. I’d give them an A+.”

Review by
06/03/2016

“They fixed my fence. I think they are OK. I’d give them a B.”

Review by
06/03/2016

“I like the fence. I’d give them an A. I have already recommended them.”

Review by
06/03/2016

“They were quick, fairly priced, and they came out and did a good job.”

Review by
06/03/2016

“It was good. They showed up when they said they would and did what they said they were going to do. I’d give them a B+ for my overall experience.”

Review by
06/03/2016

“They've been great. They are quick and efficient. I’d give them A+. They are great. They are awesome. They cleaned everything up. ”

Review by
06/03/2016

“They did great. They were just quick and did a great job. I had no problems whatsoever. I would say my overall experience was A+. ”

Review by
06/03/2016

“We are not done with them, but so far it has been positive. They are on time, and they bring enough people to do the job quickly. I’d give them an A.”

Review by
06/03/2016

“The salesperson, Johnathan, was very responsive. The product was put in quickly, and I’m very happy with the experience. I’d give them an A+.”

Review by
06/03/2016

“We are still working on some quality issues. We like the look of the fence. I would give my overall experience a B.”

Review by
06/03/2016

“Everything went really well with the installation of the fence. I had no issues. I’d give them an A+.”

Review by
06/03/2016

“The salesperson was a great guy. The end product was a little less desirable. I’d give my overall experience a B.”

Review by
06/03/2016

“They did good work and got it done in a timely fashion. I’d give them an A+. I have already recommended them once, and one of my neighbors down the street used them. ”

Review by
06/03/2016

“Everything was fine with them. They were professional. They scheduled at a certain time, and they provided everything they offered about their service. I’d give them an A+.”

Review by
06/03/2016

“They ended up hitting up one of our utility lines, and that ended up being a fiasco. They do have a good product, and it’s put together well. It’s well-built. I’d give them a B.”

Review by
06/03/2016

“They did good work, and with the little things I had wrong, that I didn’t like, they came back and fixed them the right way. They did installation for me. I’d give them an A+.”

Review by
07/13/2015

“The guys were timely and clean, they did a great job, and they picked up after themselves. They put in a three-rail farm fence with wire on it. I would grade them as an A+.”

Review by
07/13/2015

“They put in a wooden fence. They did the job they were supposed to do, and they did good work. Titan Fence is an A.”

Review by
07/13/2015

“They did a great job, and everything was spot-on.”

Review by
07/13/2015

“Titan Fence did great work. They were quick and efficient, they left the yard in good shape, and they had a good product. They put up a wood fence for me. I’d say they earned an A—I think they did great.”

Review by
07/13/2015

“They were really quick, they did a really good job, and they were probably the most reasonably priced in the area. They put up a six-foot privacy fence in my backyard. I would definitely give them an A.”

Review by
07/13/2015

“They did a good job, they were on time, they did the job quickly, and it wasn't too expensive for the repair. A storm knocked the fence up out of the ground, so they had to reset a post back into the ground. I would grade them an A.”

Review by
07/13/2015

“They were on time, and they got right to work—didn't waste any time. They did the work correctly and for a fair price. I was driving on the highway, saw their company, turned around, and asked them for a quote. They replaced the wooden support post with steel. I would grade them an A—I had no complaints.”

Review by
07/13/2015

“We got a beautiful fence; I like the metal posts. The guys cleaned up all the mess and took away all the old stuff—they did a great job. I don't know too much about fences; on one side of the house, the fence came down and they replaced all that, we live on a corner lot. I would grade them an A.”

Review by
07/13/2015

“I liked their professionalism and responsiveness—any time I had an issue, they called me back. They did a wood and metal fence, a really nice gate, and then they put in some lights. I chose them because I saw one of their fences, and someone referred me to them. I would grade them as an A.”

Review by
07/13/2015

“Titan Fence did a great job. The technician was just a wonder with a skill saw—he could just do anything. He was really talented, and he had a really good crew; they had to work in the rain, and I was really impressed. They did about a 103-foot cedar fence with dark pecan stain, they built a real nice gate, and they did it in two days. I would definitely give them an A.”

Review by
07/13/2015

“They did a very good job, and I liked their efficiency. They completed the work on time and cleaned up after themselves—it was awesome. They took down the old fence, put up a whole new fence, and extended it in front of the house to give us a more fenced-in yard. I found the company through my neighbor. I would grade them an A.”

Review by
07/08/2015

“They just did a really good job; that was the second fence that they did for us. The first fence that they did was also excellent—we liked that it was prestained, and that they didn’t stain it on site. The second fence was a mix between wrought iron and wood, and they did a great job with both. I would grade them an A.”

Review by
07/08/2015

“I liked their attention to detail, and the follow-through and customer service were all very good. They were putting in the fence for my neighbor, but when they completed the project, they upgraded my fence, and I paid the difference. They did a short fence in the front of my home with a gate. Titan Fence gets an A.”

Review by
07/08/2015

“I think expectations they did a good job. Yes the workers were good and they cleaned up after themselves everything was good. They installed a fence for the pool. It took I think a day and a half. I would grade them a B, because they were in a hurry and they didn't do the lining and they didn't check back with me about the lining but I would recommend them to someone else.”

Review by
07/08/2015

“They put in a wrought-iron fence and a gate. The time line was moving all over the place because it was new construction, and they were really flexible with last-minute changes; they never charged me a dime more than they quoted in the beginning. I worked with a lot of contractors to build my house, and Titan Fence was definitely part of the group that I would put in the top tier. I would definitely give them an A.”

Review by
07/08/2015

“They put the fence in. Now I'm trying to get them to put a gate in and that's a different story. They won't get anybody out here until they get a person in the area and I'm waiting until whenever, it was peter wood and it was mostly in the backyard. I would grade them a B, I would recommend them.”

Review by
07/08/2015

“Everything was great. They did a good job, and they did it quickly—the work was finished in two days. It was a wooden fence in the backyard. We chose Titan Fence because we were new to the area, and they were close to our house. I’d give them an A.”

Review by
07/08/2015

“They painted our wrought iron fence, and they did a good job. They did what they said they would do, and they did it on a timely basis. It was only delayed because of the temperature, but once it was OK, it took them no time at all. They get an A.”

Review by
07/08/2015

“They did what they said they would do and did it on time. They put up a six-foot cedar fence around the backyard of a rental property. I got three bids, and theirs was the best. I would grade them an A.”

Review by
07/08/2015

“They did a wood fence, and they did a great job. We had a few corrections that needed to be made, and he came right out to make them—he was very responsive. I would rate them as excellent, and I’d give them an A.”

Review by
07/08/2015

“Titan Fence was very good.”

Review by
07/08/2015

“They covered a pergola and did some other stuff for us. I would grade them as an A.”

Review by
07/08/2015

“I had Titan Fence install a fence. The materials were good, and they were on time. I would say they’re an A.”

Review by
07/08/2015

“They did the job correctly, and the workers showed up on time. They installed a metal fence. I would rate them as an A.”

Review by
07/08/2015

“They put up a metal fence. They did everything to my specs, and even as we changed things, they adapted to our changes quite readily. Titan Fence deserves an A.”

Review by
07/08/2015

“They did a good job. I know the young man that owns the company, and he did a great job. They installed an iron fence. I would grade them an A.”

Review by
07/08/2015

“They did what they said they would do, they were efficient, they cleaned up after themselves, and the prices were good. They installed a wooden fence. I would grade them an A.”

Review by
07/08/2015

“They did a good job. They built a fence quickly and didn't ask too many questions. It was a wooden fence, and it took a couple of days to install. I’ll give them an A.”

Review by
07/08/2015

“The quality of their work was not good. It has not held up. Since then, it has kind of fallen apart. It was a wood fence. Our builder picked them. I'd give them a D overall.”

Review by
07/08/2015

“They fenced in my backyard with a wood fence. The fence is really good. They came on time and did what they said they would do, and I would give them an A—I had no complaints.”

Review by
07/08/2015

“They did a great job, they were on time, and they did what they were supposed to do. They did an iron fence in my backyard. I would grade Titan Fence as an A—they’re excellent.”

Review by
04/29/2015

“We use Titan Fence Company. They're one of the larger fence companies and they really train their crews well, they also with respect to the boards they use, if you want one of their treated boards, they do that personally. You don't have to hire a painter or anyone else to stain the fence, as along as you pick one of their stain colors, they do that all on site. Even the concrete that they pour for the post, they have that on the truck and it's already mixed. They can put up a really outstanding fence in a day or two days. I would definitely give them an A rating.”

Review by
08/05/2014

“They showed up. They actually put the fence in originally, so they did that for the builder and that was a fine job. We had somebody run into the fence and they had to come and sort of repair it and I think they did a pretty good repair job. You wouldn't know that it was run into so it's as good as it was originally. They were on time, reasonable price and their workmanship was as good as the original. The builder hired them when we moved in. It was a new house and the builder actually had them do the fence and they did a good job with it. I'd rate them a B.”

Review by
08/05/2014

“They did a good job. They got it done, they did it fast and they did it right. They built a whole new fence. I was satisfied with the quality of work. They had to build it and meet the specification of the homeowner's association and I didn't pay for it so I didn't have much say in it. They did a pretty good job. It was expensive but they all had to match. The 2 streets that come in to the subdivision, they made us all have the same fence. It looks real nice. I am very satisfied with it. I'd give them an A+. They did everything. They kept me up on what was going on all the time.”

Review by
08/05/2014

“I like the quality of the fence. I just wish they would've done a better job on my gate. It's a ranch style gate and they way that it's designed. It's not necessarily designed very sold. It has nothing to do with them, it's just the way that it's built. I just wish it was made with 2 X 4s or something. Other than that, I am satisfied with the quality of the work. They are just right down the street from the house and that is why I chose them. I'd give them an A.”

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