Titan Fence
5th year as a Best Pick
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Titan Fence has received 4.7 out of 5 stars based on 272 customer surveys.
5
218
4
39
3
3
2
10
1
2
5th year as a Best Pick Call
"Titan Fence has a team of experienced, knowledgeable, and friendly professionals who will work with you to design your custom fence. We have built our business on providing amazing service and high-quality fences, and we go the extra mile to make sure all our customers are satisfied."

Andrew Craft | Owner
Company Information
Services Offered
Titan Fence designs and installs residential and commercial fences in a variety of materials, such as wood, ornamental iron, chain-link, and vinyl. The company also offers security and pool fencing and designs and manufactures arbors and automatic gates.
Minimum Job
All jobs require a $500 minimum.
Warranty
The company provides a two-year warranty on workmanship.
Company History
Titan Fence has been serving the North Texas area since 2002.
Distinctions
Titan Fence is a member of the American Fence Association and the National Association of Home Builders.
Employee Information
Company employees drive marked vehicles and undergo drug testing.
Additional Information
The company is an Ameristar-authorized fence contractor.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Argyle, Flower Mound, Highland Village, Lake Dallas, Lewisville
Address
301 S Highway 377
Crossroads, TX 76227
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

Titan Fence has received 4.7 out of 5 stars based on 272 customer surveys.
5
218
4
39
3
3
2
10
1
2
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
06/18/2018

“I would like to recognize the owner of titan fence who has gone out of his way quite a bit and helped us with the problem with our gate.”

Review by
06/16/2018

No review comments provided

Review by
06/13/2018

“From the first consultation for a bid, Shane Skidmore, your sales rep, made me and my son comfortable with his follow through and his knowledge of the entire process. My son, helped with the bids, but could not be here for the install. He expressed his concern to Shane that he needed a company that would do a quality turn key install as if he were here to make sure everything went well. When I got ready to select the company, my son said: 'Mom' of all the sales reps we have talked to, my gut tells me, Shane is our guy. I called Shane & told him Mikael said to choose his bid, and also said to remind him to take care of his Mom, as if I were Shane's Mom.' I am here to tell you, Shane did just that!!”

Review by
06/11/2018

“The final product was great!”

Review by
06/11/2018

No review comments provided

Review by
06/11/2018

“Cindy was very engaged in the process”

Review by
06/09/2018

No review comments provided

Review by
06/07/2018

No review comments provided

Review by
06/06/2018

“I would like to recognize the salesman.”

Review by
06/06/2018

“I would like to recognize Jonathan for his exceptional service. He was great and very attentive. He also was very flexible and was willing to work with the vision that we had, even though it was a little unconventional. I appreciated that.”

Review by
06/06/2018

“I was satisfied with the entire project.”

Review by
06/06/2018

“Titan Fence meet my expectations in all areas.”

Review by
06/06/2018

No review comments provided

Review by
06/06/2018

“They did an outstanding job!”

Review by
06/06/2018

“They were not timely with calling me back with the appointment dates and the sales rep never came out to actually access what repairs were needed resulting me being over charged and having to argue with management to find a resolution.”

Review by
06/05/2018

No review comments provided

Review by
06/05/2018

“Shane Skidmore was incredible throughout the entire experience.”

Review by
06/05/2018

No review comments provided

Review by
06/04/2018

“Great customer Service and positive attitude!”

Review by
06/04/2018

“Titan Fence is the most responsible and best quality fencing company I have found in the 20+years I have been doing property management. They are able to do both Commercial and Residential projects and I have used them for both.”

Review by
06/04/2018

No review comments provided

Review by
06/04/2018

No review comments provided

Review by
06/04/2018

No review comments provided

Review by
06/04/2018

No review comments provided

Review by
06/04/2018

“The quality of the fence is very good”

Review by
06/04/2018

“The entire process was great and the fence is fantastic. Only reason for 3 stars is that you guys hit my sprinkler line with the auger and my back yard was flooding for days before I happened to walk back there while they were running and noticed. I understand it was my responsibility to mark the line, however it would have been nice to be given a heads up that my line was hit during the construction. I know it was hit by an auger because there was a perfect cylindrical hole where it appears the post was originally designed to be.”

Review by
06/04/2018

“Sprinkler system was broken in multiple places during installation. I understand the contract states they aren't responsible, but the lack of willingness to work with us on our repair costs was disappointing. Additionally, the contract stated that extra bracing would be provided to help with a nearby tree. That wasn't done and clarification wasn't provided until after the bill sat unpaid for a month.”

Review by
07/28/2017

“They did an excellent job, and they did it very timely.”

Review by
07/28/2017

“They just did the job in a timely fashion and did what I asked them to do. I'd give them an A.”

Review by
07/28/2017

“They did fine. I had no complaints. They do excellent work, and I'd recommend them.”

Review by
07/28/2017

“The work has been quality up to this point. Overall, I'd give them an A.”

Review by
07/28/2017

“Professional work was done in a quick manor. I'd give them an A.”

Review by
07/28/2017

“They were very responsive and friendly. I'd give them an A.”

Review by
07/28/2017

“It was very good. It was a good price. They did the work on time, and I've had no problems with the fence since they put it in. So, it's been great. I'd give them an A+ across the board.”

Review by
07/28/2017

“They did what they needed to do when they said they were going to do it. They were very timely. They did a real high quality job. I would give them an A. I've already recommended them.”

Review by
07/28/2017

“They did fine. The sales guy was amazing. The girl who answers isn't very nice, but the sales guy is amazing. I'd give them an A. They're coming back next week to do some more stuff.”

Review by
07/28/2017

“They were just thorough. They were timely, and they got it done when they said they were going to get it done. They were reasonably priced. They were definitely an A.”

Review by
07/28/2017

“They were very thorough and when there were some things that were wrong, they came back immediately and got it fixed. Overall, I'd give them an A-.”

Review by
07/28/2017

“It was great. I've used them often for new construction, so we've always had a good relationship. Their prices were honest. I'd give them an A+.”

Review by
07/28/2017

“Everything was great. The customer service was awesome, and the work that they did was very good. I'd give them an A+.”

Review by
07/28/2017

“Well they did exactly what they said they would do, and it was very professional in quality. It was everything I expected. Their pricing is good. That was important in the selection. I'd give them an A+ for sure.”

Review by
07/28/2017

“For the most part, it was positive. I'm not going to complain, so it's been OK. It's got some area that they have to come back and work on, repair. They haven't done that yet, but I'm sure they will in a little bit. I'd give them a B. I had no complaints with their cleanliness, punctuality, or customer service.”

Review by
07/28/2017

“They were efficient. They got out, got the project done, and were expedient. I'm going to give them a B overall. I had a latch that broke about six months after it was installed. It was a real hassle to get it replaced under warranty. No complaints with cleanliness, punctuality, or customer service.”

Review by
07/28/2017

“Overall it worked real well. They unexpectedly made an adjustment that they probably didn't have to make. There were some problems with the installation. They damaged some things and didn't finish the work. They missed a couple things and had to come back. They did come back and made a monetary adjustment. We were pretty pleased at that. I'd grade them a B.”

Review by
07/28/2017

“Overall, I would give them a B+.”

Review by
07/13/2017

“Everything was good. Everything was all good. I'd give them an A+.”

Review by
07/13/2017

“They were quick to get everything done. The fence looks great, and it's holding up well. Overall, I'd give them an A.”

Review by
07/13/2017

“It was very positive. I liked the professionalism. The hands-on service was great. I'd give them an A+.”

Review by
07/13/2017

“They did a great job. It was a year and a half ago, so it's been a while. Everything they did, they did on time and well. They didn't drag it out, weren't late, and everything is looking good. So I'm very happy. I'd give them an A.”

Review by
06/28/2017

“I like everything about them. My fence looks awesome. They did it in two days, and that was so important because I have dogs. They got it up, and they got it level just like I like it. They worked with me. Everything was just great. I'm sitting here looking at it. They get an A+.”

Review by
06/28/2017

“They were just real easy to deal with, and got everything done on time. They got what I expected. I'd give them an A+ on all of it. They did a great job. They cleaned up well after the job and did a very quality job. I'm about to use them for another fence.”

Review by
06/28/2017

“They were determined that they were going to get the project right. I appreciated the fact that when we thought things should have been done a little differently. They were very persistent in getting it the way we thought it should be. I'd give them an A.”

Review by
06/28/2017

“Everything was fine. It's just that right now the gate is making a lot of noise. I guess we need cleaning or something so I don't know what to do about that, but it's making a lot of noise. The service was good. I know Jeff came and did it. He was a great guy also. Everything is fine. I had to call many times for them to come over. I had ordered it, and I think they forgot to order it. I would say they get an A. I didn't have any complaints with their cleanliness, punctuality or quality of work.”

Review by
06/28/2017

“It was trouble free. They did exactly what they said they were going to do when they were going to do it. I'd give them an A.”

Review by
06/28/2017

“It was very positive. Everything was wonderful. They handled everything. I'd give them an A+. I would highly recommend them.”

Review by
06/28/2017

“It was very positive. They were great. They did a very good job. They were very detail oriented, so the work came out perfect. I'd give them an A+.”

Review by
06/28/2017

“It was a positive experience. It was all good.”

Review by
06/28/2017

“They stuck to their word. They were on time, and the fence looks great. They get an A+.”

Review by
06/04/2016

“Roger Dowell measured and took specifications for the fence. Later on the day I was approving the quote, I learned that the quote did not include an addition to the existing fence footage of 15 feet, which was requested and measured for. The quote was for a total of approximately 96 feet of fence. Had the diagram indicated footage for each side of fence, the mistake would not have been made. The result was 539 dollars of additional cost. There was a small window added to the gate. The window was constructed parallel to the angle of the terrain, instead of parallel to the top of the fence. The result is a window that is not square or parallel to the top of the fence, which looks terrible. I will have an additional expense to have it redone properly. Also, only 2 hinges were put on the eight foot fence, which is insufficient.”

Review by
06/03/2016

“The fence is a very nice looking fence, and it is very well put together. I had great interaction with the workers. I’d give them an A-. I have one gate that was supposed to have a full latch on it. They ran out of them, and I even called back to ask somebody to come and put it on. I have four gates. I have a latch that latches the fence shut, but there is a pull handle that opens the latch and pulls the door open, and it’s the only one that doesn’t have a pull on it. I called and asked that that be taken care of, because they said they had run out of them, but they never brought it back. I called, and they said they would send somebody out, but no one has contacted me; and that was probably three or four weeks ago. I am at the point where I think I am just going to buy one and put it on myself. I have a missing part, but I don’t think it is the fault of the workers that they ran out of something. I did call and ask that that be taken care of, but they have not taken care of it. They didn’t make me feel like I was important to them. Now that they have my money and have put the fence up, I’m no longer important.”

Review by
06/03/2016

“I had six different companies come out and give us bids. I gave the same spec sheets to every one of them. Titan was only one of two companies that followed the spec sheets when they returned the bid, exactly the way it was. They completed all of the work on time, and it was done very well. It was a fair price. They weren’t the cheapest, but they were certainly the ones that gave us the best quote and the best bid. It was just a good overall experience. I’d give them A+. We have already sent them to two of our friends, and one of them has already started a project; and the other one is in the process of it.”

Review by
06/03/2016

“My wife, who is very hard to please, said they are the absolute best subcontractors we’ve ever had out to do anything for our home. They showed up on time and completed the job quicker than we thought they would. They did a better job than we thought we were going to get. I’d give them A++. I have already recommended them multiple times. ”

Review by
06/03/2016

“Everything they did made it a good experience. I liked the way they did everything cohesively, because we did a whole thing with about five different neighbors at the same time. The way the technician could cohesively make everything happen quickly, and the way it looks is great. We’re very happy with it. I’d give them an A+.”

Review by
06/03/2016

“I really liked my sales guy, but I can't remember his name. They built my fence. I’d give them an A- for my overall experience. They customized our fence, but when they tried to put it together, it didn’t quite match up perfectly, so they had to jerry rig a piece, and that part of it didn’t look as seamless as the rest of it. The other thing I don’t like is that now, a year out, there are some areas where they welded it together, and I am having rust stains.”

Review by
06/03/2016

“The work was done well and to my expectations. There were a few things that needed to be addressed afterward, but that was largely taken care of. I would say the only negative comment I would have would be that I have a pool, and there are requirements that are placed on fences that have pools, and that wasn’t really taken care of completely. I’d give them an A- for my overall experience.”

Review by
06/03/2016

“I liked their response time, timeliness, and communication. Other fence companies were not timely in returning calls and keeping appointments. They were very punctual and very timely. I’d give them an A. I have already recommended them to several neighbors.”

Review by
06/03/2016

“I’m very happy with the way things worked out. It’s a little bit of a long story but, fundamentally, the company absolutely made it right, and we think they did phenomenal work. I’d give them an A for my overall experience. ”

Review by
06/03/2016

“They did what they were paid to do, and they did it on time. It was great. I’d give them an A+.”

Review by
06/03/2016

“The man overseeing everything was good. I’d give them an A.”

Review by
06/03/2016

“They got to it fast and got it done fast. I’d give them an A+.”

Review by
06/03/2016

“I like the fence. I’d give them an A. I have already recommended them.”

Review by
06/03/2016

“They were quick, fairly priced, and they came out and did a good job.”

Review by
06/03/2016

“I liked the way they responded. I’d give them an A+.”

Review by
06/03/2016

“They did good work and got it done in a timely fashion. I’d give them an A+. I have already recommended them once, and one of my neighbors down the street used them. ”

Review by
06/03/2016

“We are not done with them, but so far it has been positive. They are on time, and they bring enough people to do the job quickly. I’d give them an A.”

Review by
06/03/2016

“The salesperson, Johnathan, was very responsive. The product was put in quickly, and I’m very happy with the experience. I’d give them an A+.”

Review by
06/03/2016

“They've been great. They are quick and efficient. I’d give them A+. They are great. They are awesome. They cleaned everything up. ”

Review by
06/03/2016

“They did great. They were just quick and did a great job. I had no problems whatsoever. I would say my overall experience was A+. ”

Review by
06/03/2016

“Everything went really well with the installation of the fence. I had no issues. I’d give them an A+.”

Review by
06/03/2016

“They fulfilled on everything they said they were going to do. I’d give them an A for my overall experience.”

Review by
06/03/2016

“Everything was fine with them. They were professional. They scheduled at a certain time, and they provided everything they offered about their service. I’d give them an A+.”

Review by
06/03/2016

“They did good work, and with the little things I had wrong, that I didn’t like, they came back and fixed them the right way. They did installation for me. I’d give them an A+.”

Review by
06/03/2016

“They ended up hitting up one of our utility lines, and that ended up being a fiasco. They do have a good product, and it’s put together well. It’s well-built. I’d give them a B.”

Review by
06/03/2016

“The salesperson was a great guy. The end product was a little less desirable. I’d give my overall experience a B.”

Review by
06/03/2016

“We are still working on some quality issues. We like the look of the fence. I would give my overall experience a B.”

Review by
06/03/2016

“They fixed my fence. I think they are OK. I’d give them a B.”

Review by
06/03/2016

“It was good. They showed up when they said they would and did what they said they were going to do. I’d give them a B+ for my overall experience.”

Review by
06/03/2016

“They built the fence the way I wanted it. They worked with me, and I was pleased with them. I’d give them a B for my overall experience. They were a little bit on the late side. They are pretty expensive.”

Review by
06/03/2016

“I’m not truly happy with the installation of the fence. It seems to not be willing to hold up. It’s a brand new fence, but it’s under warranty through my builder, so that will be taken care of through the builder. They were very nice, and they were fast. I’d give them a B.”

Review by
06/03/2016

“They did a fine job. When they finished it, it wasn’t fenced properly. Our dog could still get out of the fence, and we called and told them we were having problems. They came back and corrected the problem in a fairly decent amount of time and in a professional manner. I like that. I’d give them an A. It would have been an A+ if they had done it right the first time, but it is very well done.”

Review by
06/03/2016

“I thought the quality of the fence was nice, and they installed it pretty quickly. I liked the courteousness of all the employees. It took them quite a while to figure out how to make the electronic gate work. It’s still not quite working right. I’d probably give them a B. They did a really nice job on the gate, but I have this electric gate, and they had some difficulty trying to figure out how to make it work. Quite frankly, it is the nicest fence in my neighborhood, in terms of what it looks like. It really is a nice design and a quality product.”

Review by
06/03/2016

“I like my fence, but was a little disappointed in the rough quality of the wood used. Also, I would have like more consistency in the stain. The finish board along the top edge seems poorly spliced to me, not too attractive in a few areas. My biggest issue is my gate. This is a brand-new fence/gate, and the gate already sags to the left and sticks at the top on the right. This does not bode well for the future. Even my 15-year-old gate did not have this problem. I informed Roger of this problem, but even though he said he would come take a look at the first of this past week, he has not come by, nor has anyone else. I hope that someone will do something to take care of the gate soon.”

Review by
07/13/2015

“Titan Fence did a great job. The technician was just a wonder with a skill saw—he could just do anything. He was really talented, and he had a really good crew; they had to work in the rain, and I was really impressed. They did about a 103-foot cedar fence with dark pecan stain, they built a real nice gate, and they did it in two days. I would definitely give them an A.”

Review by
07/13/2015

“They did a very good job, and I liked their efficiency. They completed the work on time and cleaned up after themselves—it was awesome. They took down the old fence, put up a whole new fence, and extended it in front of the house to give us a more fenced-in yard. I found the company through my neighbor. I would grade them an A.”

Review by
07/13/2015

“They were on time, and they got right to work—didn't waste any time. They did the work correctly and for a fair price. I was driving on the highway, saw their company, turned around, and asked them for a quote. They replaced the wooden support post with steel. I would grade them an A—I had no complaints.”

Review by
07/13/2015

“We got a beautiful fence; I like the metal posts. The guys cleaned up all the mess and took away all the old stuff—they did a great job. I don't know too much about fences; on one side of the house, the fence came down and they replaced all that, we live on a corner lot. I would grade them an A.”

Review by
07/13/2015

“I liked their professionalism and responsiveness—any time I had an issue, they called me back. They did a wood and metal fence, a really nice gate, and then they put in some lights. I chose them because I saw one of their fences, and someone referred me to them. I would grade them as an A.”

Review by
07/13/2015

“Titan Fence did great work. They were quick and efficient, they left the yard in good shape, and they had a good product. They put up a wood fence for me. I’d say they earned an A—I think they did great.”

Review by
07/13/2015

“They were really quick, they did a really good job, and they were probably the most reasonably priced in the area. They put up a six-foot privacy fence in my backyard. I would definitely give them an A.”

Review by
07/13/2015

“They did a good job, they were on time, they did the job quickly, and it wasn't too expensive for the repair. A storm knocked the fence up out of the ground, so they had to reset a post back into the ground. I would grade them an A.”

Sort
High - Low
Low - High
Filter
Sort
New - Old
Old - New
Filter
Start Date:
End Date: