Parks Heating, Cooling, Plumbing, and Electrical

damon peavy

a month ago

DeWayne from Parks Plumbing came out today for a service call, and I couldn’t be more pleased with the experience. From start to finish, he was extremely professional, knowledgeable, courteous, and thorough. DeWayne truly went above and beyond to make sure everything was handled properly and that I was completely satisfied with the work. His attention to detail, professionalism, and commitment to providing excellent customer service really stood out. It’s refreshing to have someone take such pride in their work and genuinely care about the customer’s experience. Dwayne is an outstanding representative of Parks Plumbing, and his exceptional service deserves to be recognized. Thank you, DeWayne, for a job exceptionally well done! I highly recommend him and Parks Plumbing to anyone looking for professional, dependable, and top-quality plumbing service. Five stars all the way! ⭐⭐⭐⭐⭐

Ryan Moore

2 months ago

I know that it is not always going to be the case, but I called when my converter went out on my A/C unit and they got it done same day. Alberto was great! Personable, professional, nice to my kids. He was in and out and did a great job. Hottest time of the year it was 89 inside my house. It’s been going down ever since he pulled out of the driveway. Great job, will use again, highly recommended.

Jamie Weingard

a month ago

Our AC/thermostat wouldn’t turn on today. I made an appointment online for the same day. Alex was dispatched as our technician. He communicated prior to his arrival with an estimate time which was spot on. He was kind and knowledgeable. He diagnosed the issue quickly, made repair recommendations and resolved our issue today. Great service!!

Serenity Mathey

2 months ago

Our air went out Tuesday afternoon around 3, Parks had a tech Marlyn to our house with in a few hours. He was so professional, such a nice man. The AC was completely dead. Wednesday we had two men come out and gave us quotes for a new unit. They were also really professional, I appreciated they kept us in our budget and were not pushy at all about which unit to purchase. We asked a lot of questions and they took the time to explain everything to us. On Thursday Brian and Kyle came out to install our unit. They were amazing! Very respectful, cleaned up any and all mess. They also answered a ton of questions and did not get annoyed. Really nice guys. Parks is a great company and got our air back up and running super fast.

Leigh Beaver

a month ago

Years of no communication, lack of caring and screw ups. They replaced my rental property’s HVAC system in 2021. It was expensive. At the end of the day, I assumed it was finished, but apparently there was an electrical problem so they needed to use an extension cord to power it. Would have been fine, but THEY NEVER TOLD ME. Six months later it didn’t pass inspection. And again, THEY NEVER TOLD ME. Last year, 2025 I scheduled what I thought was a maintenance check in April. It checked the heating only. In NC, where the heat is no longer being used. I thought they were going to check the AC and heating. Today, my appointment was between 9-12, I’m working in the yard, and they call at 10:15am to say I’m the next stop and they will call me 30 minutes before. I rush inside to shower, then I wait. And wait. After an hour, 12pm, I call them. Their answer was, you can go wherever you want, and they will call you 30 minutes before. So I cancel my plans because that is not really true. Guy comes out, he’s cool, he is thorough in his inspection and explanation of what he did, sounds great. I agree to further service the next day and he leaves. An hour later, the AC is not working. I get that mistakes happen. But EVERY time? I have had zero good experiences with them. I cannot tell you enough to find a different company.