Ace Solves It All

DEBERANN TINSON

a month ago

Contacted ACE Air-conditioning company gentlemen by the name of Joe came out. He he did an excellent job. He walked me through everything. He took pictures and explain everything to me. I was really satisfied. There was nothing phony. Nothing pretentious all Honesty great job. I will definitely use them again Bravo.

Eric Jablonowski

3 months ago

Damien and Victor were the best install duo I have seen in a while. The AC replacement was done in a timely manor, installed well and took the time to clean up everything.

Kierra G

2 months ago

I do not recommend this company. My experience felt extremely dishonest and misleading from start to finish. The technician claimed my AC unit had major issues, including what he described as an “explosion” (see the attached pic) inside the system because there was debris on some wiring. Thankfully, my father followed him throughout the appointment because a lot of what he was saying simply did not make sense. What was presented as severe damage turned out to be nothing more than dirt buildup, exactly as we suspected. He claimed I needed a new coil, motor, etc. I was pressured toward an unnecessary repair estimate of nearly $8,000 or a replacement for $13,000+ for a unit that was actually still in good condition. Wanting a second opinion, I contacted another reputable and well known HVAC company, and the issue ended up being a simple part replacement costing around $300. That alone speaks volumes. As a Florida homeowner, I know roofing and HVAC scams are unfortunately common due to our heat and storm seasons, and this experience reinforced that concern for me. I’m writing this review in hopes of helping others — especially WOMEN or ELDERLY homeowners — avoid feeling pressured or intimidated into expensive repairs they may not actually need.GET A SECOND OPINION!!!!!!!!!!!!!!!!!!!! I will absolutely not be using this company again.

Donna Reed

a month ago

My plumbing technician Tony was Amazing. He spent a few hours going above and beyond to diagnose the problem and repair my hot water heater. He was extremely professional and courteous. I will definitely request him personally for any plumbing installs.

Kat M

a month ago

Robert was phenomenal and helped me diagnose the issue with my plumbing and provided solutions and an estimate in less than two hours. Technicians were here the next morning and the whole issue was fixed within the day! ACE made the repairs quickly and efficiently and the technicians explained every step of the process with photos. I highly recommend them for a professional and stress free experience.