Affordable Air

Donna Henson

4 months ago

Left me with quite a mess. They damaged my floor, wall and door. They broke my attic ladder and it is hanging in my hallway. I had to call them to remind them that the breaker had to be changed. Not sure they are professional. Be careful. Price was very high. I am elderly, they took advantage of me. Two different technicians have taken photos of the damage. I should not have paid until it was fixed 100%. Maybe if they spoke better English, there would not have been a communication barrier. I just need the damages fixed. I have called the “project manager,” Jeremy, and someone from the office called me back. I was expecting a call today to find out when the repairs would be made. No calls. So today marks 3 times they have not returned my phone calls. I will call again tomorrow and see what happens. Apparently, their customer service is not very good!

Jeff Rogers

4 months ago

Jeremy was our salesperson and he was excellent. He explained everything Affordable Air offered with their incredible price for a brand new HVAC and A/C system. He never pushed us to make a decision. It was a very enjoyable sales experience. He was able to set up installation for the next day. The installers arrived on time and removed the existing system. They completed the install of the new system and checked everything out. We went through the check list of everything that was promised in the contract. They were very professional and did great work. They went the extra mile to ensure everything was done right and to our satisfaction. The new A/C works very well. We are super pleased we went with Affordable Air for our new HVAC and A/C. We have already recommended them to a friend of ours looking to replace his system in the near future and would recommend them to anyone we know needing a new HVAC and A/C system.

robert stell

6 months ago

The entire experience was as great. Jeremy came out to analyze my home for heat/cooling systems, presented options, and offered me a great price. Carlos and Alex came for the 2 day install (one heat pump and air handler system each day). After explaining what they were going to do and answering questions; they went right to work. Their professionalism, experience, and skill showed as they worked consistently to ensure I was happy and satisfied with the installation process.

Callie B.

a month ago

Second review (maintenance and inspection service call): still 5 stars! Anthony knows his stuff; he is very quick and polite and cleaned up after he finished his inspection. First review (minor repair): Incredibly fast and well-priced! No sales pushiness, just good old fashioned good service. Will def call them again for any future issues! My experience: Last night, I accidentally cut a wire by my outdoor unit while weed eating (rookie mistake). I called Affordable Air this morning and they had a tech out within only a few hours (even faster than promised, actually--when does that ever happen?!). Anthony the tech not only fixed the cut wire, but he also checked the rest of the unit's wiring while he was at it to make sure everything else was good. He found some more loose wiring and fixed that as well. Whole thing cost $79 and took less than 45min. Amazing!

Kathy Allman

a month ago

Affordable Air to the rescue again. We have used them in the past for maintenance and duck cleaning over the years. This time we had no ac at all in 105+ weather. I called Affordable Air and Anthony (technician) was here the next morning. After checking the unit it appears that the capacitor was going out. He was able to replace it and true to his word that fixed it and we have cold air. In addition I had purchased a new thermostat for the home. Anthony was quick to install and assist with setting it up. Affordable Air is the best hands down. On a side note.... I have a home warranty that I had submitted a claim to. The technicians they send out are all about making as much money as they can and miss diagnose issues. I will be not be renewing my contract with them. I know calling Affordable Air was the best thing to do and it would be diagnosed correctly and price correctly instead of over inflated. Again I can't say enough about all of the great service we have received by them and will always be our go to. Thank you so much Anthony and Affordable Air.