Dream Team Plumbing Electric Heating Cooling
3rd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Dream Team Plumbing Electric Heating Cooling has received 4.6 out of 5 stars based on 94 customer surveys conducted through Our Research Partners.
5
76
4
8
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5
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1
1
3rd year as a Best Pick Call
"At Dream Team, we believe in 'on time every time' appointments. We believe smart, well-informed customers are happy customers. We believe you can't put a price on your safety. We believe everyone deserves a free safety inspection. We believe your dream home deserves a dream team to service it."

Gareth Kelly | Office Manager
Company Information
Services Offered
Dream Team provides drain and sewer drain cleaning, maintenance, and repair; water and sewer line replacement; water heater and French drain installation; toilet and faucet installation and repair; video camera inspections of pipes; and trenchless sewer repairs. The company also offers 24/7 emergency service as well as HVAC and electrical work.
Warranty
Dream Team offers a three-year warranty on installations and a one-year warranty on repairs, and the company honors manufacturers' warranties.
Company History
Kelly Electric and Antrim Plumbing merged in 2018 to become Dream Team.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Ambler, Collegeville, Glenside, Harleysville, Lansdale, Norristown, North Wales, Pottstown, Royersford, Coatesville, Downingtown, Kennett Square, Phoenixville, West Chester, Bryn Mawr, Malvern, Philadelphia, Wayne, Broomall, Havertown, Media, Springfield
Address
300 South Pennell Road Suite 200
Media, PA 19063
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
PA143511

Compiled Score:

Dream Team Plumbing Electric Heating Cooling has received 4.6 out of 5 stars based on 94 customer surveys conducted through Our Research Partners.
5
76
4
8
3
5
2
4
1
1
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
09/30/2022

“I am not likely to recommend Dream Team to a friend because the problem that I called them about to come fix was not fixed, and when I communicated with the manager they didn't want to guarantee the service because they said the water pressure in the house was too high even after they did the service. I paid an exorbitant amount of money to not have my problem fixed.”

Review by
09/12/2022

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Review by
09/12/2022

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Review by
09/06/2022

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Review by
08/31/2022

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Review by
08/30/2022

“They are always thoughtful, patient, and very professional. I'm very satisfied.”

Review by
07/21/2022

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Review by
07/06/2022

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Review by
06/11/2022

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Review by
06/09/2022

“The service was above and beyond what I expected.”

Review by
06/08/2022

“They were prompt and courteous.”

Review by
06/08/2022

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Review by
06/08/2022

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Review by
06/08/2022

“Everything was perfect when Jack came in and put the new toilet in.”

Review by
06/08/2022

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06/08/2022

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06/08/2022

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06/08/2022

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06/08/2022

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06/07/2022

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06/06/2022

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06/06/2022

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Review by
06/06/2022

“Professional and efficient service”

Review by
06/06/2022

No review comments provided

Review by
11/05/2021

“Prompt response. Excellent service”

Review by
11/05/2021

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11/05/2021

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Review by
11/05/2021

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Review by
09/21/2021

“I like their membership plan. I also like the courtesy of the person answering the phones and the quick response. Fair prices and honest service. Definitely would recommend.”

Review by
09/21/2021

“prompt, efficient, expensive”

Review by
09/14/2021

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Review by
09/12/2021

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Review by
09/12/2021

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Review by
09/12/2021

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Review by
09/12/2021

“Professional and thorough.”

Review by
09/12/2021

No review comments provided

Review by
09/12/2021

“Jeff Comber is an excellent employee, person and technician. This review in no way is a reflection on him, his work, character and personality; Jeff is maybe the most courteous and responsive HVAC technician I’ve ever worked with. Jeff deserves a raise. He spent his personal time, off the clock, to walk me through things and answer questions that no normal human being would ask. He is a saint. I’ve used Dream Team for numerous jobs: annual inspections, garage heater install, AC recharge, ducted dehumidifier installation, sink and faucet repair; basically I’ve dabbled in all of their services. Dream Team always upsells and they use, as far as I can tell, nonnegotiable, unit pricing. I’ve continued to use them because of techs like Jeff, Jack and Mike. Today I woke up and my expansion tank was leaking. I shut off the cold water valve, cut power to the water heater and alleviated pressure by running the faucets on hot. I then called Dream Team. Their hours are listed as 8am - 4pm on Saturdays (hours via Google), so I figured I’d get someone in the office; I only got the answering service. I left two messages to be sent to the office; no reply. I called probably 20x, hoping eventually the office would pick up; only the answering service. I’m persistent, a pain, but polite. Like I said, I called numerous times, but was always polite and mannerly, simply asking if I had reached the office or the answering service. I called numerous times because they are listed as open. I was even told I couldn’t schedule a tech through the answering service as they didn’t have the authority to do so; I figured, because of that, i was bound to get a person in office. I was incorrect. I eventually gave up. I called RF Bondurant. RFB’s owner called me back, walked me through what he believed the issue was, sent out a tech and installed a new expansion tank. The tech, Chris, was great. I’ll be using RFB from now on. Just left them a nice, well deserved review. It’s not that I needed work done, I knew that expansion tank needed replacing, but rather that I have yet to understand what my benefits as a DreamTeam VIP member have been. Dream Team sends me emails about how I’ll receive 15% off my next project, then never applies the discount. I’ve never seen a reduction in my service fee, nor have I received 24 hour emergency service, take today as a prime example. Its 8:03pm and Dream Team still hasn’t called me back! I wish nothing but the best to techs like Jeff and Jack, but I’m done with Dream Team. I thoroughly and without reservation recommend RF Bondurant for your plumbing and heating needs.”

Review by
09/09/2021

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Review by
09/07/2021

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Review by
09/07/2021

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Review by
09/07/2021

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Review by
09/07/2021

“Excellent customer service and Ralph, who did the plumbing work, was first rate. He explained everything and did the work in a professional manner.”

Review by
09/07/2021

“I am likely to recommend Dream Team to a friend”

Review by
02/19/2021

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Review by
01/19/2021

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Review by
01/09/2021

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Review by
01/08/2021

“The quality was fine for a simple repair job. It was very expensive, overpriced for services rendered. Recommended future services were also not competitively priced.”

Review by
01/07/2021

“We found them to be very available, very efficient, and they took care of everything from a to z. It was great!”

Review by
01/07/2021

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Review by
01/04/2021

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01/04/2021

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Review by
01/03/2021

“I love the professionalism and knowledge of the Dream Team in all areas. They are a one stop shop!”

Review by
12/30/2020

“They were very professional in their approach to the work.”

Review by
12/28/2020

“Dream Team was way overpriced.”

Review by
12/28/2020

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12/28/2020

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12/28/2020

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Review by
12/27/2020

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12/27/2020

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12/27/2020

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Review by
12/23/2020

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12/23/2020

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12/23/2020

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12/23/2020

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12/23/2020

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12/23/2020

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Review by
12/22/2020

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Review by
12/22/2020

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Review by
12/22/2020

“Each technician was courteous and considerate concerning my home.”

Review by
12/08/2019

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Review by
11/04/2019

“Their service technicians were very thoughtful, clean and did wonderful work.”

Review by
11/04/2019

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11/04/2019

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11/04/2019

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Review by
10/28/2019

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Review by
10/24/2019

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Review by
10/22/2019

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Review by
10/22/2019

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Review by
10/22/2019

“Very professional, knowledgeable & thorough technicians.”

Review by
10/17/2019

“The Dream Team was exceptional and punctual and polite. They responded very quickly to a need for an electrical outlet .”

Review by
10/15/2019

“Dream Team is very responsible, professional, and prompt.”

Review by
10/14/2019

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10/14/2019

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10/14/2019

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10/12/2019

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10/12/2019

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10/12/2019

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10/12/2019

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Review by
10/10/2019

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10/10/2019

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10/10/2019

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Review by
10/10/2019

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Review by
10/10/2019

“Dream Team did good clean work, and they were reliable.”

Review by
01/11/2019

“I am very likely to recommend Kelly Electric Company, Inc. to a friend. They responded quickly and were very courteous and extremely clean.”

Review by
12/20/2018

No review comments provided

Review by
12/15/2018

“With a comparison or price adjustment more favorable to the customer.”

Review by
12/14/2018

No review comments provided

Review by
12/12/2018

No review comments provided

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