Vito Services
5th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Vito Services has received 4.5 out of 5 stars based on 187 customer surveys conducted through GuildQuality.
5
140
4
22
3
14
2
5
1
6
5th year as a Best Pick Call
"From our beginnings as a one-man shop on K Street, we've grown to become one of the largest and most successful plumbing and HVAC service companies in the area. For 86 years, we've delivered quality service and products and have established ourselves through integrity, trust, and respect for our customers."

Michael A. Vito | Owner
Company Information
Services Offered
Vito Services offers drain cleaning, interior repiping, water service line replacement, gas piping service, sewer video inspection, sewer repair or replacement, and sewer cleaning. The company offers same-day service and 24/7 emergency support.
Company History
Founded by James Vito, Sr., in 1934, the company is in its fourth generation as a family-owned-and-operated business.
Distinctions
Vito Services is a member of the Nexstar Network.
Additional Information
Vito Services also provides a complete range of residential and commercial plumbing and HVAC services. The company offers free estimates, a senior citizen discount, and financing with approved credit.
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring, Bowie, Hyattsville, Lanham, Laurel
Address
681 Southlawn Lane
Rockville, MD 20850
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
#7488, WSSC 00211

Compiled Score:

Vito Services has received 4.5 out of 5 stars based on 187 customer surveys conducted through GuildQuality.
5
140
4
22
3
14
2
5
1
6
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/25/2020

“Vito Services's billing is questionable.”

Review by
07/30/2020

“Great company. Excellent leadership. Incredible service.”

Review by
07/24/2020

No review comments provided

Review by
07/21/2020

“I would like to recognize the technician. He was great We used the service twice. The second time was better than the first, but the first time was fine.”

Review by
07/17/2020

“They go above and beyond. They take the time to answer my questions. They are very knowledgeable. They tell me things proactively before it becomes an issues.”

Review by
07/16/2020

“The quality of service was great.”

Review by
07/13/2020

“It is the best company in the area”

Review by
07/08/2020

“all”

Review by
07/08/2020

No review comments provided

Review by
06/22/2020

No review comments provided

Review by
06/16/2020

No review comments provided

Review by
06/09/2020

No review comments provided

Review by
06/08/2020

“They did a great job. They were neat, clean, and on time.”

Review by
06/07/2020

“Once the money had been paid, Vito was fast to fix the problem.”

Review by
06/06/2020

No review comments provided

Review by
06/05/2020

“All Vito employees do their best to give us an exceptional service”

Review by
06/05/2020

No review comments provided

Review by
06/03/2020

“I would like to recognize the technician who came out.”

Review by
06/03/2020

“Eric was great!”

Review by
06/03/2020

“Bobby is a great guy.”

Review by
06/01/2020

No review comments provided

Review by
06/01/2020

No review comments provided

Review by
06/01/2020

No review comments provided

Review by
06/01/2020

“I like Vito Services because I had an emergency and they responded.”

Review by
06/01/2020

No review comments provided

Review by
05/15/2020

“Jay is the plumber who has usually come to my house for repairs and service the past few years, including this last visit. He has always given me helpful advice about what needs to be done and his work here has been excellent.”

Review by
05/14/2020

No review comments provided

Review by
05/07/2020

“Sam the plumber”

Review by
05/05/2020

“I would like to recognize Robbie for exceptional service.”

Review by
05/05/2020

“I would like to recognize Mr. Isaacs for his exceptional service. He was very good, very professional, and answered all of my questions thoroughly.”

Review by
05/05/2020

No review comments provided

Review by
05/04/2020

No review comments provided

Review by
05/04/2020

“Convenient scheduling, arriving on time, fast and clean work. Five star!”

Review by
05/04/2020

“Jovan Nixon was friendly and efficient”

Review by
05/04/2020

“Initial quotation process very professional”

Review by
05/01/2020

“Tracy Duvall responds immediately to everything.”

Review by
05/01/2020

“I would recognize Marvin and Bobby for their exceptional service.”

Review by
05/01/2020

“I would like to recognize the installer for his exceptional service.”

Review by
05/01/2020

“Most of Vito's Services work for us involves routine inspections of our H/AC systems. But we had one emergency call last year when our water heater failed. Vito's Services responded quickly, effectively and at a good price.”

Review by
05/01/2020

“They have done everything really well. They are very careful in explaining everything to me.”

Review by
05/01/2020

No review comments provided

Review by
04/30/2020

“They were great all around.”

Review by
04/30/2020

“I would like to recognize Maurice, David, Gavin, and Edya for their exceptional service!”

Review by
04/29/2020

No review comments provided

Review by
04/29/2020

No review comments provided

Review by
04/29/2020

No review comments provided

Review by
04/29/2020

No review comments provided

Review by
04/29/2020

No review comments provided

Review by
04/29/2020

“They were all good.”

Review by
04/29/2020

“Draining the water heater.”

Review by
04/29/2020

“The attempted to over charge me wildly.”

Review by
04/24/2020

“They were on time and did the job in the time they said, I was pleased.”

Review by
04/24/2020

“The workers we always dealt with were very warm, friendly and capable. They went above and beyond making us happy. We enjoyed knowing our workers by name for many years and recommend Vito and our repair people, Bobby, William and Maurice very highly.”

Review by
04/18/2020

“Excellent workmanship by the techs; good personal experience with Mr. William Thomas from beginning to end, needs assessment, work installation (timely and error-free, and final inspection.”

Review by
04/18/2020

No review comments provided

Review by
04/18/2020

“They were really good about being there on time and being prompt.”

Review by
04/18/2020

“Our technician was amazing! The problem I had was when I had another Problem and called them again- whoever had explained the annual plan that I paid for left out very important details and misled me About what the annual plan covered.”

Review by
04/14/2020

“Cris Davidson and the plumber who did the actual work (I do not have his name)”

Review by
04/11/2020

“Josue Perez”

Review by
04/08/2020

“I would like to recognize the installer for his exceptional service.”

Review by
04/08/2020

“The technician who came out to do my work should be recognized for his exceptional service.”

Review by
04/08/2020

“I think Tracy is outstanding. She is always available. Gavin is knowledgeable. Bobby in plumbing is so great. I had a recent problem and he stayed with it until we resolved it.”

Review by
04/08/2020

“For regular plumbing around the house, it's been great.”

Review by
04/08/2020

No review comments provided

Review by
04/08/2020

No review comments provided

Review by
04/07/2020

“Every person from Vito Services who has provided service for us (both in the heating/air conditioning and plumbing departments) has been prompt, professional and knowledgeable.”

Review by
04/06/2020

No review comments provided

Review by
04/06/2020

No review comments provided

Review by
04/06/2020

No review comments provided

Review by
04/06/2020

“Mike and Jovan have been excellent to work with. Mike's attention to detail is outstanding.”

Review by
04/06/2020

No review comments provided

Review by
04/06/2020

No review comments provided

Review by
04/06/2020

“All of your personnel have been polite, on time and knowledgeable of work needed”

Review by
04/06/2020

“Good mechanic”

Review by
04/06/2020

“They did a good job, everyone did what they needed to do and it was done properly.”

Review by
04/06/2020

“Very expensive for work done.”

Review by
04/06/2020

“No conversation x very unpleasant experience !”

Review by
04/06/2020

“I hired Vito Services to fix a water leak of my bathroom, but my experience is a nightmare. Their technicians made an expensive, yet completely wrong diagnosis. They wrongly replaced our almost new high end shower valve system with a cheap replacement which costed me $800 of labor and parts. Because the replacement was based on their wrong diagnosis, their service not only failed to stop the leak, but also made the leak worse, for which I had to hire people to fix water damages due to the worsened leak. The worst part of their service is that the customer service person by the name of Rogert was rude, unhelpful, kept telling lies, at the end, even refused to come to solve the problem. I had to hire another plumber who finally found out the leak origin from the toilet ( not from the shower valve as Vito), and fixed it. The whole process took almost two weeks and caused great stress for both me and the owner downstairs. I will never recommend them to anyone. I would demand a total refund of my money, plus the damage I paid for.”

Review by
04/03/2020

“Jovan Nixon -- is very professional and at the same time very friendly. Informs the customer what the problem is , and how to fix.”

Review by
03/09/2020

“William Craft”

Review by
01/09/2020

No review comments provided

Review by
01/09/2020

“In the plumbing services they have performed.”

Review by
11/26/2019

“I had an excellent experience with all the people associated with Vito.”

Review by
11/25/2019

“They met my expectations.”

Review by
11/25/2019

No review comments provided

Review by
11/23/2019

No review comments provided

Review by
11/23/2019

No review comments provided

Review by
11/23/2019

“professional behavior and perfect and clean installation.”

Review by
11/16/2019

No review comments provided

Review by
11/16/2019

No review comments provided

Review by
11/16/2019

No review comments provided

Review by
11/16/2019

No review comments provided

Review by
11/15/2019

“The company was right on time and has met all of my expectations.”

Review by
11/13/2019

“Both of the techs that have come out have been excellent.”

Review by
11/13/2019

“They met them everywhere with their knowledge and doing the work. I wouldn't say that they exceeded them only because it was a fairly simple project and I expected them to be able to complete it.”

Review by
11/13/2019

“I'd like to recognize the scheduler; she's excellent, I think her name is Brenda.”

Review by
11/13/2019

“I would like to recognize both the plumber and ac guy. They have always been excellent.”

Review by
11/13/2019

“It's been awhile. I Don't remember the technicians name, unfortunately.”

Review by
11/13/2019

No review comments provided

Review by
11/12/2019

“They are very accommodating.”

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