Vito Services
9th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Vito Services has received 4.6 out of 5 stars based on 186 customer surveys conducted through GuildQuality.
5
145
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24
3
7
2
6
1
4
9th year as a Best Pick Call
"From our beginnings as a one-man shop on K Street, we've grown to become one of the largest and most successful HVAC and plumbing service companies in the area. For 86 years, we've delivered quality service and products and have established ourselves through integrity, trust, and respect for our customers."

Michael A. Vito | Owner
Company Information
Services Offered
Vito Services installs and repairs air conditioners, air handlers, heat pumps, boilers, furnaces, humidifiers, thermostats, and air cleaners, as well as custom ductwork. The company offers same-day service and 24/7 emergency support.
Warranty
Vito Services provides a one-year parts-and-labor guarantee on installations.
Company History
Founded by James Vito, Sr., in 1934, the company is in its fourth generation as a family-owned-and-operated business.
Distinctions
Vito Services is a member of the Nexstar Network.
Additional Information
In addition to residential and commercial HVAC services, Vito Services provides complete plumbing, sewer, and drain services. Vito offers free estimates, a senior citizen discount, and financing with approved credit.
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring, Bowie, Hyattsville, Lanham, Laurel
Address
681 Southlawn Lane
Rockville, MD 20850
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
MD HVAC 02-11226

Compiled Score:

Vito Services has received 4.6 out of 5 stars based on 186 customer surveys conducted through GuildQuality.
5
145
4
24
3
7
2
6
1
4
Grade
Clear Filters
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HOMEOWNER REVIEWS
Date Collected
Review by
08/25/2020

“Vito Services's billing is questionable.”

Review by
07/30/2020

“Great company. Excellent leadership. Incredible service.”

Review by
07/20/2020

No review comments provided

Review by
07/16/2020

“The quality of service was great.”

Review by
07/13/2020

“It is the best company in the area”

Review by
06/22/2020

No review comments provided

Review by
06/10/2020

“The gentlemen that came out was very good.”

Review by
06/06/2020

No review comments provided

Review by
06/06/2020

No review comments provided

Review by
06/03/2020

“I Service. Tech.”

Review by
06/03/2020

“I am satisfied with the quality of materials used.”

Review by
06/01/2020

“I would like to recognize William for his exceptional service.”

Review by
05/11/2020

“I was satisfied with the work and would hire them again.”

Review by
05/05/2020

No review comments provided

Review by
05/01/2020

“Most of Vito's Services work for us involves routine inspections of our H/AC systems. But we had one emergency call last year when our water heater failed. Vito's Services responded quickly, effectively and at a good price.”

Review by
05/01/2020

“Tracy Duvall responds immediately to everything.”

Review by
05/01/2020

“To be determined.”

Review by
05/01/2020

“I just felt they did a great job. They were prompt, on time, and I'd recommend them.”

Review by
05/01/2020

“Gavin Reid”

Review by
05/01/2020

“They have good value and good customer service.”

Review by
03/09/2020

No review comments provided

Review by
03/09/2020

“William Craft”

Review by
01/12/2020

No review comments provided

Review by
01/09/2020

“In the plumbing services they have performed.”

Review by
12/06/2019

No review comments provided

Review by
12/06/2019

“Their responsiveness met/exceeded my expectations.”

Review by
12/06/2019

“The company was courteous and patient.”

Review by
12/06/2019

“Vito Services met my expectations due to the workers and the quality of the work. The professionalism was great.”

Review by
11/26/2019

“I had an excellent experience with all the people associated with Vito.”

Review by
11/23/2019

“Finally getting some that knew what they were doing to fix the problem.”

Review by
11/18/2019

“I would like to recognize Gavin.”

Review by
11/16/2019

“Everything went as promised”

Review by
11/16/2019

“The service engineer, I believe his name is Thomas, was excellent—knowledgeable, fair, and reasonable, especially in resolving a problem.”

Review by
11/16/2019

No review comments provided

Review by
11/15/2019

“I was very satisfied with the fact that they came out the same day.”

Review by
11/13/2019

“Vito exceeded my expectations with price, the company was there when expected and professionalism.”

Review by
11/13/2019

“They met them everywhere with their knowledge and doing the work. I wouldn't say that they exceeded them only because it was a fairly simple project and I expected them to be able to complete it.”

Review by
11/13/2019

“Vito Services are well knowledgeable about their service.”

Review by
11/13/2019

“Both of the techs that have come out have been excellent.”

Review by
11/13/2019

“They were efficient, friendly and on time.”

Review by
11/12/2019

No review comments provided

Review by
11/11/2019

No review comments provided

Review by
11/11/2019

“I highly recommend Vito. Came same day when I had issues with the furnace a couple of years ago. Also had them install the new hot water tank several years back. Still working wonderful!”

Review by
11/11/2019

No review comments provided

Review by
11/11/2019

No review comments provided

Review by
11/11/2019

“The team was on time and very efficient. Their workmanship is beautiful.”

Review by
11/11/2019

No review comments provided

Review by
11/11/2019

No review comments provided

Review by
11/11/2019

No review comments provided

Review by
11/11/2019

“I had all kinds of problems with this service”

Review by
09/24/2018

No review comments provided

Review by
09/24/2018

“I was most satisfied because I felt like I was getting straight answers to straight questions. They took the time to come out multiple times to answer follow up questions. I had never done an HVAC install before and they were very patient with me because I had a lot of questions. I learned a lot. They were very patient and very competitive with their pricing. Their customer care was great also and that was one of the main reasons why I went them. I had been with John Flood for 9 years, but I switched to go with them.”

Review by
09/24/2018

“Punctual, professional”

Review by
09/20/2018

No review comments provided

Review by
09/19/2018

“I am most satisfied with the workmanship. They were always on time and professional.”

Review by
09/19/2018

“I think the installation of the hot water heater went well.”

Review by
09/17/2018

No review comments provided

Review by
09/16/2018

No review comments provided

Review by
09/14/2018

“Everything exceeded expectations.”

Review by
09/13/2018

No review comments provided

Review by
09/11/2018

“The company was very punctual and professional in the installation process.”

Review by
09/11/2018

No review comments provided

Review by
09/11/2018

“I was most satisfied with the professionalism.”

Review by
09/10/2018

No review comments provided

Review by
09/06/2018

“I am most satisfied with the tub. The installation was good and it was a positive experience overall.”

Review by
09/06/2018

“I was most satisfied with them putting away the untidy items.”

Review by
08/30/2018

No review comments provided

Review by
08/30/2018

“We were most satisfied with the timeliness with which our project was completed.”

Review by
08/30/2018

“I am most satisfied with Vito Services that they were fast and efficient. They even took care of things that fell apart on my end that feel apart, when they did not have to.”

Review by
08/30/2018

“The timing was great. They did the job very efficiently.”

Review by
08/30/2018

“I am most satisfied with them coming out in a timely fashion and doing the job correctly.”

Review by
08/29/2018

No review comments provided

Review by
08/27/2018

No review comments provided

Review by
08/27/2018

No review comments provided

Review by
08/25/2018

No review comments provided

Review by
08/24/2018

“The work is done really well.”

Review by
08/24/2018

“I was most satisfied with their professionalism and quality.”

Review by
08/23/2018

“I was most satisfied with the price, value, and performance.”

Review by
08/20/2018

No review comments provided

Review by
08/16/2018

“I was most satisfied with the workmanship.”

Review by
08/13/2018

“I was most satisfied with everything. This one was the icing on the cake. It was done perfectly.”

Review by
08/13/2018

“I was most satisfied with their communication.”

Review by
07/31/2018

“I was most satisfied with the quality and knowledge of the technicians work.”

Review by
07/30/2018

“I was most satisfied with their response time, it was done efficiently, and they were nice people.”

Review by
07/29/2018

“We have used Vito Services mainly for Heat & AC. They have always given us excellent service.”

Review by
07/28/2018

No review comments provided

Review by
07/25/2018

No review comments provided

Review by
07/25/2018

“Customer Service was excellent”

Review by
07/25/2018

“The re-tiling of the shower was well done.”

Review by
07/24/2018

“Honesty and professionalism”

Review by
07/20/2018

“Response time to issues.”

Review by
07/20/2018

“Timeliness and qualifications of Vito personal.”

Review by
07/19/2018

No review comments provided

Review by
07/19/2018

No review comments provided

Review by
07/18/2018

“They ended up coming same day and fixed the issue and corrected another issue”

Review by
07/18/2018

No review comments provided

Review by
07/17/2018

No review comments provided

Review by
07/17/2018

“I know they are metro area, but they have their shop basically a half mile from my house. The estimator joked that he could jog over here.”

Review by
07/17/2018

“I was most satisfied with their punctuality.”

Review by
07/17/2018

“The workers were great timely and courteous”

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