Len The Plumber
6th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Len The Plumber has received 4.2 out of 5 stars based on 77 customer surveys conducted through GuildQuality.
5
51
4
9
3
7
2
4
1
6
6th year as a Best Pick Call
"For over 25 years, our customers have become repeat customers because they trust us. They know we'll do what we say we're going to do and that we'll stand by our work. Our technicians have the expertise and knowledge to complete any plumbing job, big or small."

Len Bush | Owner
Company Information
Services Offered
Len The Plumber is a full-service plumbing company offering drain cleaning; sewer, gas, and water line work; and water heater repair and replacement. Other services include sump pumps, wells, boilers, drain clogs, video sewer inspections, trenchless sewer line repair, sewer line replacement, sewage backups, root infiltration, and water purification.
Company History
The company started in 1996.
Distinctions
The company is a Maryland Plumbing-Heating-Cooling Contractors Association member and was voted Best Plumber in the 2017 Best of Baltimore Readers' Poll.
Employee Information
Employees wear uniforms, drive marked, fully-stocked vehicles, and undergo background checks and drug testing prior to being hired.
Additional Information
The company offers same-day service seven days a week with no extra charge for evening or weekend appointments.
Areas Served
Annapolis, Bethesda, Bowie, Chevy Chase, Columbia, Crofton, Edgewater, Elkridge, Ellicott City, Fulton, Gaithersburg, Germantown, Glen Burnie, Glenmont, Greenbelt, Highland, Hyattsville, Jessup, Lanham, Laurel, Montgomery Village, Odenton, Pasadena, Potomac, Rockville, Savage, Scaggsville, Severn, Severna Park, Silver Spring, Takoma Park, Wheaton
Address
1552 Ridgely Street
Baltimore, MD 21230
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
#12586, WSSC 82541

Compiled Score:

Len The Plumber has received 4.2 out of 5 stars based on 77 customer surveys conducted through GuildQuality.
5
51
4
9
3
7
2
4
1
6
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
04/15/2021

No review comments provided

Review by
02/25/2021

“Your phone service.”

Review by
02/18/2021

“Expensive”

Review by
02/18/2021

No review comments provided

Review by
02/15/2021

No review comments provided

Review by
02/15/2021

“Easy to deal with and prompt in setting up an appointment. All employees friendly and knowledgeable”

Review by
02/15/2021

“None. This work was done almost a year ago and you ago and you are just now asking for feedback.”

Review by
02/13/2021

“If I could give zero stars I would.”

Review by
02/10/2021

“He was on time and very knowledgeable.”

Review by
02/10/2021

No review comments provided

Review by
02/10/2021

No review comments provided

Review by
02/10/2021

“"Yes”

Review by
02/08/2021

“I can not find his business card but his technician ID is: BSAFRIT”

Review by
02/05/2021

“dont know the persons name sorry”

Review by
02/05/2021

“The technician that installed our Water Heater in September 2019. It was so long ago, I don't remember his name. He found an commercial 80 gal water heater to replace our residential existing one that was installed when we moved in 30 years ago. They don't make residential ones anymore.”

Review by
02/05/2021

No review comments provided

Review by
02/05/2021

No review comments provided

Review by
02/05/2021

No review comments provided

Review by
02/05/2021

No review comments provided

Review by
02/05/2021

“The work was not done”

Review by
02/05/2021

“The the tech left my bathroom a disaster area.”

Review by
02/04/2021

“Don't remember his name but, the man was competent, efficient, and cleaned up after himself.”

Review by
02/04/2021

“nate hoover did a good job”

Review by
02/03/2021

No review comments provided

Review by
02/03/2021

“Too expensive”

Review by
02/03/2021

“When he left it worked. That's all.”

Review by
02/03/2021

“I had drain cleaning done. They gave me a price for this drain cleaning. The problem was when he did the cleaning, I had a clog. He did the drain cleaning, but it was quite expensive. It was somewhere around $400. I read the contract after he left, and it spoke of this fee for up to 90 minutes of cleaning. He was here for 20 minutes and used a truck with a machine. He used the truck for 20 minutes until he unclogged the clog. The reality is it was fine for about a week, The clog came back. I really feel like if he had full done the cleaning for the 90 minutes, it would not have returned. Now it's gurgling again. I'm going to have someone else come out to do a full session. But it?s costing me money again. That's why I would not recommend them.”

Review by
12/01/2020

No review comments provided

Review by
11/16/2020

No review comments provided

Review by
11/15/2020

“Christopher M”

Review by
11/02/2020

“They are okay. Their price is higher than other plumbers.”

Review by
11/02/2020

No review comments provided

Review by
11/02/2020

“The technician provided exceptional service.”

Review by
11/02/2020

“The tech was great!”

Review by
11/02/2020

“They were friendly, professional and they solved the problem.”

Review by
11/02/2020

“The work done by Len The Plumber was good. Everything went well.”

Review by
11/02/2020

“I have used them in the past. They changed my old pipes with new pipes. They did a good job. At the end of my project they did not do a good job connecting my bathroom sink faucet, and it caused water damage to my bathroom. There were also materials and trash they did not clean up. They do a job other than that mishap.”

Review by
10/30/2020

“The technician was excellent. He was on time. He knew exactly what to do. He told me how much money I would have to spend.”

Review by
10/07/2020

“Len The Plumber met all my expectations in every area.”

Review by
10/07/2020

“They were good.”

Review by
10/07/2020

No review comments provided

Review by
10/07/2020

“The company is true to its word. They came when we called them. They analyzed the problem. Prepared the solution and were diligent to get the job done as quickly as circumstances would allow.”

Review by
10/07/2020

“Len The plumber met my expectations and solved the problem.”

Review by
10/07/2020

“The technician that was out here should be recognized for his exceptional service.”

Review by
10/07/2020

“Len the Plumber did a fine job. Everything was great from the beginning.”

Review by
10/07/2020

No review comments provided

Review by
10/04/2020

“Prompt and efficient!”

Review by
09/18/2020

“They fixed the problem!”

Review by
09/17/2020

“L.T.P. did not meet a single expectation.”

Review by
09/17/2020

“I felt ripped off. The recommended fix turned out to be unnecessary and way more expensive than it should have been”

Review by
10/02/2019

“They met or exceeded my expectations as they were on time and very polite.”

Review by
10/02/2019

No review comments provided

Review by
08/22/2019

“The service tech that came out did an excellent job.”

Review by
08/22/2019

“Len The Plumber exceeded all of my expectations.”

Review by
08/13/2019

“Very likely”

Review by
08/12/2019

No review comments provided

Review by
08/12/2019

No review comments provided

Review by
08/05/2019

“I have used them twice, and they met expectations.”

Review by
08/05/2019

“I would like to recognize the plumber for his exceptional service.”

Review by
08/05/2019

“I would like to recognize my technician for his exceptional service.”

Review by
08/01/2019

“Len The Plumber is too expensive.”

Review by
06/26/2019

No review comments provided

Review by
06/26/2019

No review comments provided

Review by
06/24/2019

“Yes, the technician that came to my home did an excellent job and did it promptly. ?”

Review by
06/24/2019

No review comments provided

Review by
06/24/2019

“Len The Plumber met/exceeded my expectations in regards to the cost.”

Review by
06/24/2019

“Len The Plumber (MDC) met my expectations.”

Review by
06/24/2019

“The guy that came in to do the work.”

Review by
06/24/2019

“Yes, my technician that came out and replaced my two valves effectively and quickly. ?”

Review by
06/24/2019

“Len The Plumber met my expectations.”

Review by
06/24/2019

“I was most satisfied with the availability of Len the Plumber. They were quick to respond.”

Review by
06/20/2019

No review comments provided

Review by
06/20/2019

No review comments provided

Review by
06/19/2019

“Jay McKinnon III”

Review by
06/19/2019

No review comments provided

Review by
06/15/2019

No review comments provided

Review by
06/14/2019

No review comments provided

Review by
10/03/2018

“Whoever came was fantastic. He was very nice and explained the process thoroughly.”

Review by
09/17/2018

“Replaced my garbage disposal.”

Review by
09/13/2018

“I had one simple service done and he did a very good job. He did not exceed my expectations.”

Review by
09/13/2018

“I think their communication is good.”

Review by
09/13/2018

“I was most satisfied with the fact they got here early every day. They exceed my expectations. I liked that.”

Review by
09/13/2018

“The plumber was courteous and professional. There was nothing to complain about in terms of an interaction.”

Review by
09/12/2018

No review comments provided

Review by
09/09/2018

“Their expertise and kindness”

Review by
09/06/2018

No review comments provided

Review by
09/05/2018

No review comments provided

Review by
09/05/2018

“The plumber arrived promptly, was courteous and skilled, and satisfactorily resolved the plumbing issue.”

Review by
09/05/2018

No review comments provided

Review by
09/06/2017

“Honestly, it was so long ago that I can't even remember. But I do remember they were timely and efficient. I think it was drain work. I'd give them an A.”

Review by
09/06/2017

“I don't remember. I think if it had been bad, I would have remembered. They did come out. We had a sewer back up into the storm sewer in the backyard, and they came with a snake and snaked it out. They did fix the problem. I do remember that it seemed very expensive, but I didn't compare, or get other quotes. I'd give them a B+.”

Review by
08/27/2017

“They had to go into the main drain to snake out—clean the sink out. We just switched different plumbers, we could've gotten somebody else—but I wanted Len. I heard about it commercial-wise. There were two guys here, and they did a good job. They cleaned up, on time, and everything. I would recommend them.”

Review by
08/27/2017

“I had a blockage in my main drain line. They solved the problem, but they are very pricey; that's my only problem. I would grade them an A. It's very good. They are pricey, but I would recommend them.”

Review by
08/27/2017

“I think our kitchen sink was backed up, that’s why they were here. They were quick to book an appointment with. They arrived here quickly and got the job done quick. I would give them an A overall.”

Review by
08/16/2017

“They fixed my issues. It was a backed up kitchen sink. It was excellent, with no problems. I would recommend them to a friend. I have recommended them.”

Review by
08/16/2017

“They just fixed a toilet for me. They arrived on time. The repairman was neat and clean, seemed knowledgeable, and didn't try to sell me up on something. And they fixed the problem. They did drain and sewer work. I would grade them an A.”

Review by
08/16/2017

“The work they did was positive. The charge was outrageous. They had to unclog a drain and replace a garbage disposal. The work was an A. I would give them an A overall. I would recommend them, depending on the circumstances. If there's no option, they'll be there—but if you've got other options, I've used other plumbers that are much more reasonable.”

Review by
08/16/2017

“They were able to come out that day rather quickly. They snaked the drain, so drain work. I'd give them a B-. I didn't make the call, but I was the person who was here when they came. He was about 15 minutes later than what he said.”

Review by
08/16/2017

“They were supposed to unclog his drain. They took $600 from him and didn't do anything; he gave them a check. I was his next of kin, and we reached out to Len The Plumber to unclog his drain in his basement. He wrote him a check for $800, and they did nothing. We had to call another company to do it. We would never ever use those plumbers again; they are a bunch of rogues.”

Review by
07/17/2017

“I had a generally positive experience, except for the price. The price seemed to be outrageous, but what are you going to do? You've gotta get Len the Plumber in if you have a problem or anything like that, and you need to get things moving; that's the way it goes, so no problem, generally speaking. They unclogged the drain. They did excellent work. I didn't have any complaints with their cleanliness, punctuality or customer service. I would recommend Len the Plumber, but only as a desperate situation because the price is so high.”

Sort
High - Low
Low - High
Filter
Sort
New - Old
Old - New
Filter
Start Date:
End Date: