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FEATURED REVIEWS
“Yes, the technician that came to my home did an excellent job and did it promptly. ?”
“Our plumber was on-time and efficient. He made good recommendations on alternatives for fixing or issue.”
“Response time was wonderful!”
“I was extremely happy with the service provided. A technician came out the same day I called and looked at the issue I was having. He was able to give me an estimate that day and was able to schedule the work for the following day.”
“The plumber, Kordell (I think that was his name). Was very professional, showed up on time, had no problem putting the covers I gave him over his boots. My disappointment centers around the costs for such work. I did not have what I call major work (i.e. replace a toilet, re-route pipes, etc.). However, the costs were OUTRAGEOUS!!!!! I know your company needs to remain in business but the high costs drive people like me out of the market. Will I recommend your company to friends? Yes, the ones who may be able to pay the higher costs. The ones on fixed income (elderly) and lower income? I have to think for a moment. Again, the plumber was excellent!!”
“They met or exceeded my expectations as they were on time and very polite.”
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“The service tech that came out did an excellent job.”
“Len The Plumber exceeded all of my expectations.”
“Very likely”
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“I have used them twice, and they met expectations.”
“I would like to recognize the plumber for his exceptional service.”
“I would like to recognize my technician for his exceptional service.”
“Len The Plumber is too expensive.”
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“Yes, the technician that came to my home did an excellent job and did it promptly. ?”
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“Len The Plumber met/exceeded my expectations in regards to the cost.”
“Len The Plumber (MDC) met my expectations.”
“The guy that came in to do the work.”
“Yes, my technician that came out and replaced my two valves effectively and quickly. ?”
“Len The Plumber met my expectations.”
“I was most satisfied with the availability of Len the Plumber. They were quick to respond.”
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“Jay McKinnon III”
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“He explained and answered questions and made sure that I knew about something else that was wrong. The experience was beautiful. When he told me about it, at least now I know, and if I call again I can get it done.”
“I have some leakage, but I don't know where it is coming from yet.”
“They came and installed my toilet and they fixed a leak. Everyone has been very nice and has gone out of their way.”
“Quality of work and speed off completion of work.”
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“Replaced my garbage disposal.”
“They are great. They communicate well. I have hired the same guy three times for different jobs. He does a great job. The guy that came out here was great.”
“They met my expectations because they showed up when they were supposed to, which was good because I work from home.”
“They met my expectations by going ahead and doing the work. It's working fine now and they did a good job.”
“When I called and he came over, I didn't have to wait for a long period of time. They got in and did the work and I haven't had any difficulties with it since. They did great job for us in a timely manner.”
“I was satisfied with all areas.”
“The guy that came was great. He was very good, personable and helpful in answering my questions.”
“I was satisfied with how he answered my questions and how he left the place neat.”
“I would like to recognize my technician for his exceptional service. He was really helpful and I would use him again.”
“I would like to recognize the call center and my plumber for their exceptional service.”
“My husband was very happy. The technician met all our expectations. He put covers on his shoes. The other company wanted to tear up our walls. This guy we used was on time and did a wonderful job. We had a difficult situation and he took care of it. We are happy with Len The Plumber and will always use them.”
“I had an emergency situation and they had someone there as soon as possible, within an hour.”
“Great job. Technician arrived as scheduled and quickly assessed problem and quickly made needed repairs.”
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“Our plumber was on-time and efficient. He made good recommendations on alternatives for fixing or issue.”
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“Very polite and nice”
“Very punctual time especially since I called the day of. very thorough.”
“Response time was wonderful!”
“Plumber accurately diagnosed the likely problem causing my leak.”
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“They met all of my expectations. I was very surprised that I got the service on the same day!”
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“My rep that came to my home exceed my expectation”
“I was extremely happy with the service provided. A technician came out the same day I called and looked at the issue I was having. He was able to give me an estimate that day and was able to schedule the work for the following day.”
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“Suggested additional work and called office for a discounted price in order to include it, VERY professional workman!!”
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“Met my schedule expectations, and work was ok”
“They arrived on time, or within the range that they said they were going to. The technician was pleasant; did his job and left. It was great. He fixed the problem. It was general plumbing. I would give them an A+ overall.”
“I've used them twice. The first time it was very positive. The second time I wasn't too pleased that—the service is good. The guy gave me one cost for fixing my toilet or whatever, the handle inside. He gave me one price, and then when he went outside, he got the piece he thought I should have. That's not what we agreed on. And then he came back in, gave me the receipt, and upped the price. I did not appreciate that. It's not been one negative—not at all. It was a handle to my toilet. He was getting one part, and he had to put it inside of the toilet, because it wasn't flushing properly and had broke. So, when he went out to get the handle, I guess he brought in a better part—but he didn't ask me, or he didn't ask me what did I want. I had already agreed to what he first suggested. He came back with a higher part. He didn't say anything, just put it on. He erased the lower price and gave me a higher price, and he really didn't say anything one way or the other—and I didn't like it. The stuff is excellent. It's the person, because they came in within—I needed them ASAP for the first time and second time, and they did get someone to me. Overall, their business and service is good; it just depends on the person. I have no issues with the business. I appreciated them getting someone to me. It was a last minute job, especially the first time. The company itself I would give an A; the person, I would give a C. The first time he did great. It's just the second time I felt like he took advantage of me. I don't know how to deal with that. It was the same person both times. He was very nice. I just don't like how he dealt with me the second time. Everything was OK. The company itself would be an A+, they just need to be careful who they send; that's kind of hard—but the company was great. Everybody was professional on the phone. The company itself was great. I would recommend the company.”
“We had a stripped screw we had to get fixed, and I couldn't fix it myself. The guy was on time, professional, got the work done, and was smart enough to know what I needed. I'd give Len the Plumber an A across the board.”
“They monitored some toilet problem that we were having with our plumbing. They explained everything very clearly, and they were reasonably priced. I would give them an A. I would be very likely to recommend them.”
“We had a stopped up toilet. We called them because we needed someone to come out, and they came out the next day and fixed it. I would grade them an A. I would recommend them.”
“I believe it was—they snaked different—like my tub, my sink, stuff like that. They were nice and were professional. He was very helpful.”
“They fixed my issues. It was a backed up kitchen sink. It was excellent, with no problems. I would recommend them to a friend. I have recommended them.”
“I think it was too expensive. They remove the Clorox that hangs in the toilet; my daughter got it stuck in the toilet, and they charged us $250.00. They just removed that small thing, and they had to remove the whole toilet. For the price, I think it was too much.”
“The technicians made it positive. It was a leaky pipe. I'd give them a B+.”
“It must've been fine. I would give them an A for the experience.”
“They replaced my hot water heater. Everything's fine. I'm happy.”
“They did excellent work.”
“They were on time, and he knew his job. He took care of things, and it was no problem. It was a shower valve. I would give Len the Plumber an A+.”
“I think that the serviceman that came out was very helpful and friendly. They were checking a leak, and that was an easy fix. Then they actually checked a second thing. They did what they were supposed to do, and they did it with a positive sound. Overall, I would give the experience an A.”
“It was OK. It wasn't the best experience, but it was OK. In the beginning, when I was trying to let them know exactly what I needed done, they were trying to do more than what I needed done. They were replacing CVC piping from my plumbing to my laundry room. The overall experience had slight issues.”
“They gave me an estimate to do the work. They didn't really complete it. They were checking the pipes to make sure it's not blocked. They used a camera to check if the pipes are blocked, that's probably about it. No complaints, an A. They didn't really complete the work, but they didn't do a bad job.”
“I can't remember exactly what they did, but I don't remember it being anything that they didn't do a good job on. I think they did something with my bathroom upstairs with fixing the tub faucet thing—they did something with that. They did a great job. They'd be an A+. I would recommend them to anyone.”
“One of the main things about Len the Plumber is they came when I called. They repaired—there were a couple of things. There was an inside leak that they worked on and fixed for me. I'd give them an A. They were good. They were punctual and took good care. I'd recommend them fully. In fact, I already have.”
“They were good. They did a nice job. Very thorough, the people that did the work. The man that did the work was knowledgeable, very efficient, and did a good job. It started out to be a simple repair job, and then they did inspection—and they did all sorts of work. I'd give them an A.”
“The work was accomplished, and they gave me advice on how to resolve the problem—home-remedy—and I liked the guy. The price was a little steep, but other than that, everything was great. They unclogged a pipe, a washing machine hose. I'd give them an A. It was wonderful.”
“They were very responsive and quick for the repairs that were required. They installed a water heater in my place of business. Other than that, I'm not sure. That was at my house. I've had no problems; I've used them three or four times, with none whatsoever.”
“Everything is fine. I just liked that they do the job. They changed a toilet out for me—not a toilet—a bathroom. They did it up to my expectation. I have complaints with Len the Plumber. I'd say get at least three estimates before you do anything.”
“Len the Plumber got it done quick, and it's still holding up. They had to replace the water pipe that went from the sink upstairs to the main trunk downstairs, because the copper piping that was original to the house corroded and busted open. It was right before Christmas too. I would give them an A+. He definitely did not leave me with a mess to leave with, which I was very happy with. I could have done without the emergency charges. That makes it a lot more expensive, but other than that it's an A+ all the way around.”
