MET Plumbing and Air Conditioning
5th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

MET Plumbing and Air Conditioning has received 4.7 out of 5 stars based on 107 customer surveys conducted through GuildQuality.
5
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5th year as a Best Pick Call
"At MET Plumbing and Air Conditioning, our goal is to exceed your expectations. You will feel well taken care of by our team from the time you call until the job is complete. If you're looking for a positive, long-term relationship with a reliable plumbing company, give us a call. You'll be glad we MET."

Marion Tucker | Owner
Company Information
Services Offered
MET Plumbing and Air Conditioning performs drain cleaning, water and gas leak repair, and sewage line replacement for residential customers in addition to installing and repairing toilets, faucets, garbage disposals, water softeners, whole-house filtration systems, and other fixtures. The company specializes in tankless and conventional water heater repair and replacement as well as whole-house repiping. MET Plumbing and Air Conditioning also provides A/C and heating services.
Company History
The company is owned by Marion Tucker, a Master Plumber with over 29 years of experience in the industry.
Employee Information
Prospective employees must pass background checks and drug testing. MET's plumbers wear uniforms, drive marked vehicles, and use boot covers and drop cloths to ensure clean jobsites.
Areas Served
Cypress, Energy Corridor, Katy, Memorial Villages, Conroe, Cypress, Spring, Tomball, Missouri City, Richmond, Stafford, Sugar Land, Bellaire, Houston
Address
1005 Airline Drive Suite A
Katy, TX 77493
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
M-37282

Compiled Score:

MET Plumbing and Air Conditioning has received 4.7 out of 5 stars based on 107 customer surveys conducted through GuildQuality.
5
88
4
11
3
5
2
1
1
2
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
09/20/2020

“I am likely to recommend MET Plumbing to a friend. They are most helpful and courteous.”

Review by
09/18/2020

“Response time, problem solution.”

Review by
09/13/2020

“They did everything by code and guaranteed everything...”

Review by
09/13/2020

“I really like Met but I am tired of being harassed by this survey company! Too many emails and calls!!”

Review by
09/08/2020

“He did the job and fixed it. He put the weather stuff on to make sure it didn't freeze and he did to all of the outdoor stuff. I wasn't expecting that. He did a good job.”

Review by
09/08/2020

“I found the service to be impeccable. The servicemen were very courteous and helpful.”

Review by
09/08/2020

No review comments provided

Review by
09/08/2020

“Their professionalism and their communication. I've always been pleased with their service.”

Review by
09/08/2020

“The management company I work with hired them, but they gave me a very reasonable quote, communication was good, and they seemed to complete the project quickly.”

Review by
09/08/2020

“The guy that came out to do the job did well.”

Review by
09/08/2020

No review comments provided

Review by
09/08/2020

No review comments provided

Review by
09/08/2020

No review comments provided

Review by
09/08/2020

“They just did a good job. I switched to them from another company.”

Review by
09/08/2020

“The quality of workmanship met my expectations.”

Review by
09/08/2020

No review comments provided

Review by
09/04/2020

“Service man was professional & experienced”

Review by
09/04/2020

“The entire plumbing department was efficient and wonderful, just like talking to a good neighbor .”

Review by
09/02/2020

“The 2 men that came were very nice and explained everything they were going to do. They did the job in a timely manner the was a very good job and they cleaned everything”

Review by
09/02/2020

“what a great professional that came to my home and did the repairs !”

Review by
09/01/2020

“I am very satisfied with the work that was done.”

Review by
09/01/2020

“Thanks for the GREAT job”

Review by
09/01/2020

“All”

Review by
09/01/2020

“The plumber was knowledgeable and good to work with. He also changed a shower head and fixed a couple of things around my apt., which I really appreciated. Can't remember his name.”

Review by
08/29/2019

No review comments provided

Review by
08/28/2019

“I would like to recognize Matt with MET Plumbing for his exceptional service.”

Review by
08/27/2019

“I would like to recognize Matt for his exceptional service. He was very helpful and told me how to take care of it in the future; other companies wouldn't do that. He didn't come over and try to rip us off like other companies would have done. I am very satisfied!”

Review by
08/21/2019

“The guy that came out to the house to do the work was great.”

Review by
08/21/2019

“I would recommend them to anyone. I have already sent friends their way.”

Review by
08/10/2019

No review comments provided

Review by
08/01/2019

“Whoever came to my house did an amazing job!”

Review by
08/01/2019

“MET Plumbing met and exceeded my expectations because they were very quick to come out and help resolve the issue.”

Review by
07/23/2019

No review comments provided

Review by
06/24/2019

“I already have recommended them!”

Review by
06/24/2019

“The lady that lets me know when the crew will arrive and Matt”

Review by
06/23/2019

No review comments provided

Review by
06/23/2019

“Paul Ramirez was very helpful and knowledgeable.”

Review by
06/23/2019

No review comments provided

Review by
06/21/2019

“I would like to recognize Paul. He is consistent and always does a great job with our projects. The other guy was great as well.”

Review by
06/20/2019

“I would like to recognize the plumber for his exceptional service.”

Review by
06/20/2019

No review comments provided

Review by
06/19/2019

“Everyone was fine.”

Review by
06/19/2019

“I would like to recognize the lead plumber for his exceptional service. He has been to the house a couple of times for a couple of projects.”

Review by
06/19/2019

“I would like to recognize Matt for his exceptional service.”

Review by
06/19/2019

“Very friendly and very helpful technicians.”

Review by
06/19/2019

“MET Plumbing does excellent work.”

Review by
06/19/2019

“I would like to recognize the plumber for his exceptional service. He did a great job.”

Review by
06/19/2019

“They are professional, on time and do good quality work.”

Review by
06/19/2019

“The service technician that came out provided exceptional service.”

Review by
06/19/2019

No review comments provided

Review by
06/19/2019

“MET Plumbing met or exceeded my expectations in regards to professionalism by the plumber.”

Review by
06/19/2019

“They did a fine job.”

Review by
06/19/2019

“The office staff tried to help me with problems.”

Review by
06/17/2019

“Plumbers Paul Ramirez and his co-worker, plumber Gregg, did an outstanding job. They explain what they are doing, are honest, trustworthy, capable professionals and always treat you as a valued customer and part of the Met Plumbing family. Kudos to both!!!!”

Review by
06/17/2019

“Matt”

Review by
06/17/2019

No review comments provided

Review by
06/16/2019

“Paul Ramirez”

Review by
06/14/2019

“Maria. Very helpful.”

Review by
06/13/2019

“I would like to recognize the service technician for his exceptional service. He was an excellent communicator and helped resolve the issue very promptly. We are very happy that we chose MET Plumbing.”

Review by
06/13/2019

“MET Plumbing did a great job.”

Review by
06/13/2019

“The plumber that came out did a very good job.”

Review by
06/13/2019

No review comments provided

Review by
06/12/2019

“Jacob the plumber on site was great.”

Review by
06/12/2019

“Matt Waite”

Review by
06/12/2019

No review comments provided

Review by
06/11/2019

No review comments provided

Review by
06/11/2019

No review comments provided

Review by
06/11/2019

“Matt!”

Review by
06/11/2019

“They have always gone above and beyond. Outstanding customer service.”

Review by
06/11/2019

No review comments provided

Review by
06/11/2019

No review comments provided

Review by
06/11/2019

No review comments provided

Review by
06/11/2019

No review comments provided

Review by
11/30/2018

“They just did an overall great job.”

Review by
11/30/2018

“I believe MET Plumbing was way better than other plumbing companies.”

Review by
11/27/2018

No review comments provided

Review by
11/27/2018

“We were over delighted. He handled everything we needed, plus some.”

Review by
11/27/2018

No review comments provided

Review by
07/30/2017

“They replaced the fuel lines. They were quick and efficient. They were reasonably priced. I'd give them an A.”

Review by
07/30/2017

“They were very helpful. It was actually on my mother's house. We had a blockage or something down in there because our tub was backing up so they went in and found what the problem was and cleared it all up. So, they were really good. I have their little magnetic thing on my refrigerator in case we ever need a plumber again. They were real friendly. My parents are elderly so they were real friendly and sensitive to them. I kind of have to watch who I bring in their house, but they were real comfortable with them being there and stuff. I'd give them an A for sure.”

Review by
07/30/2017

“They were great. I think the worker was very clean and presentable and easy to understand. He showed up on time, he explained everything that was going on, and he had all the parts and stuff he needed out of the truck. He just showed up, fixed it, and that was that. It was really quick. I'd give them the highest grade I can, A+.”

Review by
07/30/2017

“It was a good experience. They just unclogged a drain pipe we have. I liked the timeliness. They came quick and resolved the problem pretty fast so that worked. I'd give them an A for the overall experience.”

Review by
07/30/2017

“They unclogged the tub. It was really fast, efficient, and to the point. He found the issue right away, fixed it, and then that was it. I'd give them an A, definitely. I'd be very likely to recommend them.”

Review by
07/30/2017

“It's been a while. We had a clogged outside plumbing line that they unclogged. I don't remember what I liked. I'd give them a B.”

Review by
07/30/2017

“The cost of the service was a bit more than was necessary. The work was not all high quality. They missed some things. They ended up causing a leak that should've been caught. I mean, that's what they were here for. They cleaned out the air conditioner drains, and they missed the fact that the drains were not glued, so a few weeks after they left, I ended up with a huge leak. The work they did was high quality. It's what they missed that cost me. They were looking at the pipe and cleaned it out, and they missed the fact that the pipe's not glued. They were punctual. The overall experience was a C. Just missing those things where the pipe was not glued, it really cost me a lot of money because now I have repairs to do to my ceiling. They didn't create the problem, but they could've prevented it. I could have avoided a big one.”

Review by
06/20/2017

“Well, they came when they said and they did a good job. They fixed my sprinkler. It wasn't the first time I used them. I’ll give them an A+.”

Review by
06/20/2017

“I found them a little expensive, but I was pleased other than that. They cleaned out the drain in one of the bathrooms. I'd give them a B overall.”

Review by
06/20/2017

“He was professional, and he did his job. I had something stuck in the drain. I couldn't get it out. It was a piece of metal off of a kitchen utensil. He knew what to do. I didn't. I could have maybe done it myself. He had a little key that kind of unlocks things and it just popped it out. That's what he did. I would specify the whole experience as a B.”

Review by
07/13/2016

“It was fine. They did what I asked to be done, but they're expensive. They replaced a valve and one of my shower handles. I'd give them an A.”

Review by
07/13/2016

“They were efficient, quick, and professional. They did an inspection of the water tank and drainage work for me. I'd give them an A. They were on time and had good cleanup.”

Review by
07/13/2016

“It  was good because they fixed our plug outlet piping. I liked that they fixed the problem, so I'd give them an A+.”

Review by
07/13/2016

“They snaked a toilet and it's working fine so far. I'd grade them as an A.”

Review by
07/13/2016

“They  were on time and did drain work on a pipe. It was great. I'd give them an A+.”

Review by
07/13/2016

“They came right out. It seemed a bit expensive, what they did, and I bought the extra little insurance thing which meant that they and when the tech left he said they'll call you that included getting my water heaters drained and he said when he left that they would call me back. I have a note here to call them today to try to schedule that since they never did call me back. I think they were OK. The tech was super nice. I had some brand new faucets installed. I bought three faucets and I had them installed. I'd give them a C.”

Review by
07/13/2016

“The work that he did didn't last. I think what I paid was way too expensive. Since they didn't give a guarantee, I called somebody else to get the job done and they just finished yesterday. I had a stopped up toilet, a back-up in my sewer line outside. I knew I had roots in it but usually when they snake it out it would last for a few months and this lasted maybe a week if that long so I called someone else and they snaked it. He told me I had a break in the line which I knew already so I just went on and had the pipe replaced in the backyard. Your serviceman was nice enough. Very kind, very mannerly and respectful, but the work didn't last as long as I thought it should have, so I would give them a C-. Customer service was great. The work didn't last.”

Review by
07/13/2016

“I didn't use MET Plumbing. I had a problem with my sink and the thing you put into the sink where you turn the water off they were all stripped out so you couldn't turn the water off and he asked to fix that. I let him fix that for $3 and then all I had to do was replace in the kitchen sink the faucet piece. You can buy them for $6 and he wanted over $5 to put it in with me buying the faucet. I said no thank you. I didn't have a very good experience. I used another company. I'd already purchased the sink. I went to a plumber that just said plumber. He's a general contractor. He charged me $85. That's a big difference. He fixed the knobs up under the sink. He wasn't discourteous or nothing. He just thought he'd make more money than I thought would be reasonable that's all. $85 that one guy put it in there he wanted $573 with me buying the part. That's all labor and he could probably do it in 15-2 minutes. He probably got a D. I wasn't satisfied with the fact but he was courteous enough. The only thing he did is that one little thing and it works fine.”

Review by
07/12/2016

“They did drain and sewer cleaning at my sister-in-law's and I helped arrange it. I was very impressed with them; they were professional and kept everything clean. I'd give them an A overall.”

Review by
07/12/2016

“Every time I've used them, they've been very thorough. I got price quotes up front. They were professional and did exactly what they said they were going to do. One time was plumbing work and the other was drain cleaning. The work was done well, I'd give them an A+ overall.”

Review by
07/12/2016

“They're  great people. They're prompt, on time, and do a great job. I had a sewer pipe problem, and made a photo of the line for me. Then, they dug out about thirty feet of line, put in a new one, and I’ve not had any problems since. I would recommend them to anybody.”

Review by
07/12/2016

“They did a good job. They did drain and sewer cleaning. I'd give them an A.”

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