MET Plumbing and Air Conditioning
5th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

MET Plumbing and Air Conditioning has received 4.7 out of 5 stars based on 108 customer surveys conducted through GuildQuality.
5
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12
3
5
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5th year as a Best Pick Call
"At MET Plumbing and Air Conditioning, our goal is to exceed your expectations. You will feel well taken care of by our team from the time you call until the job is complete. If you're looking for a positive, long-term relationship with a reliable plumbing company, give us a call. You'll be glad we MET."

Marion Tucker | Owner
Company Information
Services Offered
MET Plumbing and Air Conditioning performs drain cleaning, water and gas leak repair, and sewage line replacement for residential customers in addition to installing and repairing toilets, faucets, garbage disposals, water softeners, whole-house filtration systems, and other fixtures. The company specializes in tankless and conventional water heater repair and replacement as well as whole-house repiping. MET Plumbing and Air Conditioning also provides A/C and heating services.
Company History
The company is owned by Marion Tucker, a Master Plumber with over 29 years of experience in the industry.
Employee Information
Prospective employees must pass background checks and drug testing. MET's plumbers wear uniforms, drive marked vehicles, and use boot covers and drop cloths to ensure clean jobsites.
Areas Served
Cypress, Energy Corridor, Katy, Memorial Villages, Conroe, Cypress, Spring, Tomball, Missouri City, Richmond, Stafford, Sugar Land, Bellaire, Houston
Address
1005 Airline Drive Suite A
Katy, TX 77493
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
M-37282

Compiled Score:

MET Plumbing and Air Conditioning has received 4.7 out of 5 stars based on 108 customer surveys conducted through GuildQuality.
5
87
4
12
3
5
2
2
1
2
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/29/2019

No review comments provided

Review by
08/28/2019

“I would like to recognize Matt with MET Plumbing for his exceptional service.”

Review by
08/27/2019

“I would like to recognize Matt for his exceptional service. He was very helpful and told me how to take care of it in the future; other companies wouldn't do that. He didn't come over and try to rip us off like other companies would have done. I am very satisfied!”

Review by
08/21/2019

“The guy that came out to the house to do the work was great.”

Review by
08/21/2019

“I would recommend them to anyone. I have already sent friends their way.”

Review by
08/10/2019

No review comments provided

Review by
08/01/2019

“Whoever came to my house did an amazing job!”

Review by
08/01/2019

“MET Plumbing met and exceeded my expectations because they were very quick to come out and help resolve the issue.”

Review by
07/23/2019

No review comments provided

Review by
06/24/2019

“I already have recommended them!”

Review by
06/24/2019

“The lady that lets me know when the crew will arrive and Matt”

Review by
06/23/2019

No review comments provided

Review by
06/23/2019

“Paul Ramirez was very helpful and knowledgeable.”

Review by
06/23/2019

No review comments provided

Review by
06/21/2019

“I would like to recognize Paul. He is consistent and always does a great job with our projects. The other guy was great as well.”

Review by
06/20/2019

“I would like to recognize the plumber for his exceptional service.”

Review by
06/20/2019

No review comments provided

Review by
06/19/2019

“Everyone was fine.”

Review by
06/19/2019

“I would like to recognize the lead plumber for his exceptional service. He has been to the house a couple of times for a couple of projects.”

Review by
06/19/2019

“I would like to recognize Matt for his exceptional service.”

Review by
06/19/2019

“Very friendly and very helpful technicians.”

Review by
06/19/2019

“MET Plumbing does excellent work.”

Review by
06/19/2019

“I would like to recognize the plumber for his exceptional service. He did a great job.”

Review by
06/19/2019

“They are professional, on time and do good quality work.”

Review by
06/19/2019

“The service technician that came out provided exceptional service.”

Review by
06/19/2019

No review comments provided

Review by
06/19/2019

“MET Plumbing met or exceeded my expectations in regards to professionalism by the plumber.”

Review by
06/19/2019

“They did a fine job.”

Review by
06/19/2019

“The office staff tried to help me with problems.”

Review by
06/17/2019

“Plumbers Paul Ramirez and his co-worker, plumber Gregg, did an outstanding job. They explain what they are doing, are honest, trustworthy, capable professionals and always treat you as a valued customer and part of the Met Plumbing family. Kudos to both!!!!”

Review by
06/17/2019

“Matt”

Review by
06/17/2019

No review comments provided

Review by
06/16/2019

“Paul Ramirez”

Review by
06/14/2019

“Maria. Very helpful.”

Review by
06/13/2019

“I would like to recognize the service technician for his exceptional service. He was an excellent communicator and helped resolve the issue very promptly. We are very happy that we chose MET Plumbing.”

Review by
06/13/2019

“MET Plumbing did a great job.”

Review by
06/13/2019

“The plumber that came out did a very good job.”

Review by
06/13/2019

No review comments provided

Review by
06/12/2019

“Jacob the plumber on site was great.”

Review by
06/12/2019

“Matt Waite”

Review by
06/12/2019

No review comments provided

Review by
06/11/2019

No review comments provided

Review by
06/11/2019

No review comments provided

Review by
06/11/2019

“Matt!”

Review by
06/11/2019

“They have always gone above and beyond. Outstanding customer service.”

Review by
06/11/2019

No review comments provided

Review by
06/11/2019

No review comments provided

Review by
06/11/2019

No review comments provided

Review by
06/11/2019

No review comments provided

Review by
11/30/2018

“They just did an overall great job.”

Review by
11/30/2018

“I believe MET Plumbing was way better than other plumbing companies.”

Review by
11/27/2018

No review comments provided

Review by
11/27/2018

“We were over delighted. He handled everything we needed, plus some.”

Review by
11/27/2018

No review comments provided

Review by
07/30/2017

“They replaced the fuel lines. They were quick and efficient. They were reasonably priced. I'd give them an A.”

Review by
07/30/2017

“They were very helpful. It was actually on my mother's house. We had a blockage or something down in there because our tub was backing up so they went in and found what the problem was and cleared it all up. So, they were really good. I have their little magnetic thing on my refrigerator in case we ever need a plumber again. They were real friendly. My parents are elderly so they were real friendly and sensitive to them. I kind of have to watch who I bring in their house, but they were real comfortable with them being there and stuff. I'd give them an A for sure.”

Review by
07/30/2017

“They were great. I think the worker was very clean and presentable and easy to understand. He showed up on time, he explained everything that was going on, and he had all the parts and stuff he needed out of the truck. He just showed up, fixed it, and that was that. It was really quick. I'd give them the highest grade I can, A+.”

Review by
07/30/2017

“It was a good experience. They just unclogged a drain pipe we have. I liked the timeliness. They came quick and resolved the problem pretty fast so that worked. I'd give them an A for the overall experience.”

Review by
07/30/2017

“They unclogged the tub. It was really fast, efficient, and to the point. He found the issue right away, fixed it, and then that was it. I'd give them an A, definitely. I'd be very likely to recommend them.”

Review by
07/30/2017

“It's been a while. We had a clogged outside plumbing line that they unclogged. I don't remember what I liked. I'd give them a B.”

Review by
07/30/2017

“The cost of the service was a bit more than was necessary. The work was not all high quality. They missed some things. They ended up causing a leak that should've been caught. I mean, that's what they were here for. They cleaned out the air conditioner drains, and they missed the fact that the drains were not glued, so a few weeks after they left, I ended up with a huge leak. The work they did was high quality. It's what they missed that cost me. They were looking at the pipe and cleaned it out, and they missed the fact that the pipe's not glued. They were punctual. The overall experience was a C. Just missing those things where the pipe was not glued, it really cost me a lot of money because now I have repairs to do to my ceiling. They didn't create the problem, but they could've prevented it. I could have avoided a big one.”

Review by
06/20/2017

“Well, they came when they said and they did a good job. They fixed my sprinkler. It wasn't the first time I used them. I’ll give them an A+.”

Review by
06/20/2017

“I found them a little expensive, but I was pleased other than that. They cleaned out the drain in one of the bathrooms. I'd give them a B overall.”

Review by
06/20/2017

“He was professional, and he did his job. I had something stuck in the drain. I couldn't get it out. It was a piece of metal off of a kitchen utensil. He knew what to do. I didn't. I could have maybe done it myself. He had a little key that kind of unlocks things and it just popped it out. That's what he did. I would specify the whole experience as a B.”

Review by
07/13/2016

“It was fine. They did what I asked to be done, but they're expensive. They replaced a valve and one of my shower handles. I'd give them an A.”

Review by
07/13/2016

“They were efficient, quick, and professional. They did an inspection of the water tank and drainage work for me. I'd give them an A. They were on time and had good cleanup.”

Review by
07/13/2016

“It  was good because they fixed our plug outlet piping. I liked that they fixed the problem, so I'd give them an A+.”

Review by
07/13/2016

“They snaked a toilet and it's working fine so far. I'd grade them as an A.”

Review by
07/13/2016

“They  were on time and did drain work on a pipe. It was great. I'd give them an A+.”

Review by
07/13/2016

“They came right out. It seemed a bit expensive, what they did, and I bought the extra little insurance thing which meant that they and when the tech left he said they'll call you that included getting my water heaters drained and he said when he left that they would call me back. I have a note here to call them today to try to schedule that since they never did call me back. I think they were OK. The tech was super nice. I had some brand new faucets installed. I bought three faucets and I had them installed. I'd give them a C.”

Review by
07/13/2016

“The work that he did didn't last. I think what I paid was way too expensive. Since they didn't give a guarantee, I called somebody else to get the job done and they just finished yesterday. I had a stopped up toilet, a back-up in my sewer line outside. I knew I had roots in it but usually when they snake it out it would last for a few months and this lasted maybe a week if that long so I called someone else and they snaked it. He told me I had a break in the line which I knew already so I just went on and had the pipe replaced in the backyard. Your serviceman was nice enough. Very kind, very mannerly and respectful, but the work didn't last as long as I thought it should have, so I would give them a C-. Customer service was great. The work didn't last.”

Review by
07/13/2016

“I didn't use MET Plumbing. I had a problem with my sink and the thing you put into the sink where you turn the water off they were all stripped out so you couldn't turn the water off and he asked to fix that. I let him fix that for $3 and then all I had to do was replace in the kitchen sink the faucet piece. You can buy them for $6 and he wanted over $5 to put it in with me buying the faucet. I said no thank you. I didn't have a very good experience. I used another company. I'd already purchased the sink. I went to a plumber that just said plumber. He's a general contractor. He charged me $85. That's a big difference. He fixed the knobs up under the sink. He wasn't discourteous or nothing. He just thought he'd make more money than I thought would be reasonable that's all. $85 that one guy put it in there he wanted $573 with me buying the part. That's all labor and he could probably do it in 15-2 minutes. He probably got a D. I wasn't satisfied with the fact but he was courteous enough. The only thing he did is that one little thing and it works fine.”

Review by
07/12/2016

“They did drain and sewer cleaning at my sister-in-law's and I helped arrange it. I was very impressed with them; they were professional and kept everything clean. I'd give them an A overall.”

Review by
07/12/2016

“Every time I've used them, they've been very thorough. I got price quotes up front. They were professional and did exactly what they said they were going to do. One time was plumbing work and the other was drain cleaning. The work was done well, I'd give them an A+ overall.”

Review by
07/12/2016

“They're  great people. They're prompt, on time, and do a great job. I had a sewer pipe problem, and made a photo of the line for me. Then, they dug out about thirty feet of line, put in a new one, and I’ve not had any problems since. I would recommend them to anybody.”

Review by
07/12/2016

“They did a good job. They did drain and sewer cleaning. I'd give them an A.”

Review by
07/12/2016

“Everything  was great. They were doing a toilet. I'd give them an A.”

Review by
07/12/2016

“They did a drain cleaning. They deserve an A.”

Review by
07/12/2016

“MET was very efficient. They've done both plumbing and drain/sewer cleaning. They’re very good; I'd give them an A.”

Review by
07/12/2016

“Everything was fine. I put too much paper in the toilet and it got clogged. I'd give them an A grade.”

Review by
07/12/2016

“They  did what they said they were going to do and charged the price they quoted. They've done plumbing work and drain cleaning for me. I'd give them a perfect score overall—A+.”

Review by
07/12/2016

“It was a good experience—problems are problems. They inspected the pipes to see if I had a blockage. I'd give them an A grade.”

Review by
07/12/2016

“They didn't understand why they were out there. They were also going to charge what I thought was an exorbitant amount for the work. They did a drain inspection and unclogging. I'd give them a D+.”

Review by
01/05/2016

“They returned our calls quickly. They were knowledgeable and courteous. We had a clogged drain. This was an interior job. The whole job took maybe a half hour. The job looks great today. They get an A grade.”

Review by
01/05/2016

“They seemed to know what they were doing. They unclogged a drain line for me. It was an interior job. It was like an air conditioning drain. The job probably took 30 minutes. It's still working. They were both good workers. I would say they're excellent work with no complaints.”

Review by
01/05/2016

“They were very good. They were able to come out the same day even though the lady that answered the phone said they were already booked. I told them my situation and she was able to accommodate me. They were very thorough and explained what was going on and what I needed to do to fix everything. It was a clogged drain. Everything is working today. I would recommend them. I would give them an A.”

Review by
01/05/2016

“They did a good job at explaining what was going on. They showed me what was needed and I also compared them to some other companies and their price was better without being too low. I liked the people, the price and the service. They had to repair a sewer line that was broken when we were having the swimming pool built. From the point that I agreed to them doing the work, they had it done in one day, half a day maybe. It looks great today. You couldn't even tell that they had been here. I would give them an A with no doubt.”

Review by
01/05/2016

“It seems expensive to me. Two guys showed up. It was one guy plus an intern or the junior plumber guy. What they had to do was a roto-rooter job and moved one out of the way and I got charged a lot. It was like four or five times more than I thought it was going to be. I don't think they were there for four or five hours but I got charged for it. They fixed the problem though. I didn't follow up with them about the issue. I just kind of endured it. The secondary drainage line was clogged and so they cleared that. They had to move one and half inch of plastic pipe out of the way. I got charged $100 for that and I could have done that with one connector and a piece of glue. It was simple pipework. It was A work. The work didn't have a problem, the price was the problem.”

Review by
01/05/2016

“They did some drain work and it's still fine. Their service was good and they did quality work on the scope of the work. They cleared a clogged drain from the air conditioner evaporator coil. They took about 10 minutes. The work area looked fine and clean after they were done. I would tell others that they did good work but their price of the work was not conventional with the work provided. I would give them a B- because you have to grade on everything. They would be an A if the price was different.”

Review by
01/05/2016

“They did nothing wrong. They just fixed something. I would give them an A. It was drainage. It was leaking and they fixed it.”

Review by
01/05/2016

“They came out quickly on a weekend. They were fine. I had plumbing issues. It was a drain issue. I would give them an A.”

Review by
01/05/2016

“They showed up when they said they would and they took care of the job. I thought they were reasonably priced. It was a leak in an upstairs shower drain. I would give them an A.”

Review by
01/05/2016

“It's OK. They were courteous and professional. They had to snake a drain in the shower. They took probably 30 to 45 minutes, if that. Everything is fine. It's draining. I would give them an A.”

Review by
01/05/2016

“The technician was good. The price was way too high. They unclogged the drain. It was an interior job. It took them 45 minutes to do the job. I would give them an A.”

Review by
01/05/2016

“They get an A. It was a clogged drain.”

Review by
01/05/2016

“They get a B. It was just a drainage job.”

Review by
01/05/2016

“They got finished ahead of schedule. They had to repair a clog in my sewer mainline. It took a couple of days. It looked fine after it was completed. It looks good today. I would give them a B. They thought there was one problem. They thought the pipe was collapsed but it actually wasn't. It was partially blocked by an obstruction that was in there. If they diagnosed it correctly the first time, I would have given them an A.”

Review by
01/05/2016

“They overcharged me. MET Plumbing did work for me. I told them I was very dissatisfied. It was my sewer was stopped up and they had to snake the drains and they charged me over $300. It took them about ten minutes to complete the job. It took them longer to get it off the truck than it did to do the work. Well he just had to take my clean out trap and run it down. It wasn't any area, it was outside and it was the clean-out trap that he used to run me a snake in. I'd give them an F. I told them I was very dissatisfied.”

Review by
01/04/2016

“They were quick. They cleaned up well. They seemed like they did a good job. They redid the sewer pipe. A neighbor had used them before and they liked them so we chose them. I'm going to say they're an A-. When they were covering the sewer pipe back up, they did a pretty good job but toward the end, they seemed like they ran out of dirt. I think they just sort of scraped the dirt and carried off the excess. After time once it settled, it kind of left a dent in the ground.”

Review by
01/04/2016

“They're honest. They're on time. They came out and were very honest. I had heard about them and had seen their trucks and they're in the neighborhood around here so I just decided to go with them. This was like a year ago. They unclogged the sewer underneath my warehouses and also ran a camera down there to check for cracks or any damage. They deserve an A.”

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