Sweepnman Chimney Restoration
4th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Sweepnman Chimney Restoration has received 4.8 out of 5 stars based on 185 customer surveys.
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4th year as a Best Pick Call
"Sweepnman Chimney Restoration is in the business of keeping homes and families safe. We are prepared to keep your home clean and deliver professional and dependable service. We take great pride in our work; our reputation is built on it."

Dave Bancroft | Owner
Company Information
Services Offered
Sweepnman Chimney Restoration specializes in chimney and fireplace repair. The company installs chimney liners, wood-burning fireplaces, fireplace inserts, and chimney and venting systems for high-efficiency gas and oil heating systems. Sweepnman also performs video camera inspections and provides solutions for leaky chimneys, smoke or odor issues, and draft issues.
Company History
Owner Dave Bancroft founded the company in 2004.
Distinctions
Sweepnman has multiple employees certified by the Chimney Safety Institute of America (CSIA). Owner Dave Bancroft is certified by the CSIA as a Master Chimney Sweep and by the National Fireplace Institute as a Master Hearth Professional.
Employee Information
Employees wear uniforms and drive marked vehicles. All employees must meet the company's professional requirements.
Areas Served
Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn, Billerica, Lexington, Marlborough, Maynard, Waltham
Address
190 Main Street
North Reading, MA 01864
Hours
Mon
8:00 am - 4:30 pm
Tue
8:00 am - 4:30 pm
Wed
8:00 am - 4:30 pm
Thu
8:00 am - 4:30 pm
Fri
8:00 am - 4:30 pm
Sat
Closed
Sun
Closed
Licenses
HIC 160389, CSSL-100886

Compiled Score:

Sweepnman Chimney Restoration has received 4.8 out of 5 stars based on 185 customer surveys.
5
158
4
23
3
4
2
0
1
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
06/19/2018

“All of who I interacted with were highly knowledgeable and each had a great respect for the consumer and our property.”

Review by
06/18/2018

No review comments provided

Review by
06/18/2018

“I would like to recognize the person that came in and did the cleaning, for his exceptional service.”

Review by
06/15/2018

“I would recognize anyone that came to do the job. They did the job well.”

Review by
06/12/2018

“The crew at my house to repair the exterior of the chimney was very professional.”

Review by
06/10/2018

No review comments provided

Review by
06/10/2018

No review comments provided

Review by
06/10/2018

No review comments provided

Review by
06/10/2018

No review comments provided

Review by
06/07/2018

“They met my expectation with the quality and timeliness of the job.”

Review by
06/07/2018

“Job wasn't completed until I was 100% satisfied”

Review by
06/07/2018

“Stan did a fantastic job, and was extremely professional. His partner I believe his name was Cody was excellent as well.”

Review by
06/06/2018

“Dave and crew installed my wood burning insert in 2011. After watching how professionally they did the installation I have used them to clean it at the end of every burning season.”

Review by
06/06/2018

No review comments provided

Review by
06/05/2018

No review comments provided

Review by
06/05/2018

No review comments provided

Review by
06/05/2018

“Stan was great! Very knowledgeable and had great advice about how we might move forward with (a) chimney repairs and (b) moving towards getting a gas fireplace insert.”

Review by
03/23/2018

No review comments provided

Review by
03/23/2018

No review comments provided

Review by
03/23/2018

No review comments provided

Review by
03/23/2018

No review comments provided

Review by
03/23/2018

No review comments provided

Review by
03/23/2018

“I converted to a gas fireplace. They came in and did the job in a professional, clean, and neat manner. They were personable, and I am very happy.”

Review by
03/23/2018

“It was a positive experience. Sweepnman Chimney Sweeps came when they said they would come, and there were no problems.”

Review by
03/23/2018

“It was everything I expected. They came to the job, were respectful, and got everything done.”

Review by
03/23/2018

“I had a great experience with them and would use them again.”

Review by
03/23/2018

“It was a fine experience.”

Review by
03/23/2018

“They did a great job!”

Review by
03/23/2018

“They did a good job.”

Review by
03/23/2018

No review comments provided

Review by
03/23/2018

No review comments provided

Review by
03/23/2018

No review comments provided

Review by
09/01/2016

“The work was fine.”

Review by
09/01/2016

“They were clean, and they were on time. I'd give them an A.”

Review by
09/01/2016

“The technician was very personable. I'd give them an A+.”

Review by
09/01/2016

“They were very good. I have no complaints.”

Review by
09/01/2016

“It was a positive experience.”

Review by
09/01/2016

“They did a great job. They were friendly, efficient, and on time—just very good. I would give them an A.”

Review by
09/01/2016

“They were clean and quick. I'd give them an A; I have no complaints. I would definitely recommend them.”

Review by
09/01/2016

“They were very thorough. I’d give them an A. I'd definitely recommend them—I already have.”

Review by
09/01/2016

“Their friendly, professional service stood out to me. I would give them an A.”

Review by
09/01/2016

“They're good people. It was just a chimney sweep. It was a pleasant experience all around. I'd give them an A.”

Review by
09/01/2016

“They were good. They were very clean in terms of what they did, and they did a thorough job. So it was good. I'd give them an A.”

Review by
09/01/2016

“The experience was good. They were professional, and they came in, did their job, and found the problem. I’ll give them an A+.”

Review by
09/01/2016

“They were just in and out, and they did a good job. They were quick and professional. They did good. I’ll give them an A+.”

Review by
09/01/2016

“They were on time, and they did fine. They were clean. They did chimney work, and the stuff they picked up—it was great. I’d give them an A+.”

Review by
09/01/2016

“I thought they were professional and gave me the information I needed. I would give them an A. It's highly likely that I'll recommend them to a friend.”

Review by
09/01/2016

“They had all the answers to my questions. And they were clean and helpful. They were very nice. I'd give them an A. I would definitely recommend them.”

Review by
09/01/2016

“I liked their professionalism and the quality of their communications; also their reliability. I'd say that it was excellent, with no complaints, and I'm likely to recommend them to a friend.”

Review by
09/01/2016

“They did a great job. What stood out to me the most was the professionalism of the individual and how he worked. He did a great job with what he was doing. I would give them an A.”

Review by
09/01/2016

“When there were issues, they promptly followed up. I’d give them an A. The customer service was good. I'm very highly likely to recommend them to a friend.”

Review by
09/01/2016

“The work, as far as we know, was done accurately. They were very upfront. They took pictures. They showed us pictures down the chimney on the iPad. They were very thorough. He got up on the roof and took pictures, and then he would bring them down and show us. So it's not like they were yanking our chain when they told us we had deterioration. I’ll give them an A. There was no dust left, and they pretty much blasted our chimney inside our house and rebuilt it.”

Review by
09/01/2016

“They came when they said they would, and they did what they said they were going to do. And then they gave me a nice list of things that should be done in the future, along with the price, and there was no pressure to do them right away. I would give them an A. I would recommend them. In fact, I'm going to have them come back next year and do more work. That's the best recommendation.”

Review by
09/01/2016

“Every time that I have used their services, they have showed up on time and did a thorough job while keeping the areas around the chimneys very clean. We have a few non-standard joints in our system which makes it even important to have a knowledgeable, qualified chimney sweep.”

Review by
09/01/2016

“They knew what they were doing. They were very courteous. And there was no messing around. They were very business-like. They did their job, and they did what they were supposed to do. I would give them an A. Their customer service was very good—excellent.”

Review by
09/01/2016

“My experience was definitely positive. They were responsive, in terms of setting the appointment. I thought the work they did was good, and the person who did the work was personable and seemed like a good guy. I would give them an A.”

Review by
09/01/2016

“They did give me an estimate of some work that needs to be done, and I will contact them. They cleaned the chimney, and then they inspected it. I have no complaints, and I'd be likely to recommend them to a friend.”

Review by
09/01/2016

“I had them clean the fireplace once. It wasn't a big deal, they just cleaned the inside of the fireplace. They did a good job, I'd give them an A. Their customer service was good. I would recommend them.”

Review by
09/01/2016

“They had time to take us the next day. It was good. They were quick, and they were on time, so it was good. We haven't tested the chimney yet, so we don't know if it's functionally worked out for us. I guess I'm a little stickler, I don't give out A's, so I'd say they get a B. Again, I don't know the quality of work because I haven't tested it. The customer service was good.”

Review by
09/01/2016

“They were timely. I would give them a B overall. I don't think there was anything in particular they could have done better.”

Review by
09/01/2016

“I think that they were a little overpriced. They charged a lot for half day's work. Overall, my experience was neutral. They spent like two hours, and they charged me almost over a thousand dollars. I couldn't see the work that they did. I guess they get a C. Their customer service was okay. They were on time. It was clean.”

Review by
03/22/2016

“They were great. They were very polite and very clean. They did a great job. We had a few problems and they fixed it. They're very reasonably priced. We just moved into the home and so they did a complete cleaning and made sure everything worked properly. I would absolutely recommend the company. I would give them an A.”

Review by
03/22/2016

“They were excellent. I recommend them. They were the best, and they came down to do my work. I got a bit of a cheaper price for the ductwork that they had to put in because it was a little too expensive. But after that, they worked with me and all that. It was great. I recommend them to anybody. I’d grade them as an A.”

Review by
03/22/2016

“They were attentive and very thorough. They paid attention to details, and they were professional. They were just checking the chimney to make sure that it was ready for the winter. They cleaned it while they were doing that. If a friend or neighbor asked about the company, I would recommend them. They get an A.”

Review by
03/22/2016

“When I called the first time, they got right back to me. When we set up the appointment, they were very helpful in explaining exactly what I needed done. I was totally happy with it. They put a liner in for our gas stove. I would recommend this company to a friend or neighbor. They get an A for excellent work.”

Review by
03/22/2016

“They were good. I had had them in for two different services, one I wasn't sure if I needed and they took a look and made sure that it wasn't and they were honest about that. They could've done it and I wouldn't have known so they made sure they didn't have to do work that it didn't need. I'll give them an A.”

Review by
03/22/2016

“I do know that it was a positive experience. I believe they came when they said they would, they did everything quickly, and it was ready. I had them come because I was having an insert put in and so when they came everything was ready to roll, very positive experience. I would give it an A.”

Review by
03/22/2016

“They were very thorough. They did a great job. The stove works. They were extremely professional and everything that I expected. They did the annual pellet stove cleaning. They had to do more than clean it, but they were very thorough. They didn’t leave anything undone. I’d give them an A.”

Review by
03/22/2016

“They were prompt and on time. The person who came out was very intelligent and very trustworthy. They did a great job. They cleaned the chimney. They took some pictures and gave a quote on some fireplace work that we need to have done, but we haven't done that yet. It’s an A-grade company.”

Review by
03/22/2016

“They came when they said they would. They did the work for the quoted price. They were quick, professional and to the point. It was a simple job but they did a very good job. I would recommend them to someone else that needed something done. I’d definitely give them an A for what they did.”

Review by
03/22/2016

“I liked that he did what he said he was going to do and took about the time he said he was going to do it so that was about right. They did repair work inside the chimney flue area. They cleaned it initially but the repair was the major thing. I would recommend them. I’d give them an A.”

Review by
03/22/2016

“I had a great experience. The two gentlemen that showed up seemed knowledgeable and friendly. Like any house repair, I would have loved it if it were a little less expensive. I think, overall, they were knowledgeable and friendly. They were able to do the job well and in a reasonable timeframe. They were cleaning and inspecting chimneys for me. It’s an A-grade company.”

Review by
03/22/2016

“They are very nice. They are just very professional and they clean up behind themselves. It was nice experience. They were very knowledgeable and I would definitely recommend them. They did chimney cleaning and also provided some exterior protective work or whatever goes on top of the chimney to protect it, like a chimney cap. I would definitely give them an A.”

Review by
03/22/2016

“They did a great job. They knew their stuff. I had a little issue with my oven and they took care of it. They didn't charge me extra which was great. They were mainly cleaning the wood stove. There were some brakes that were loose and had to be replaced. They fixed it for free which was great. I would recommend them. I would give them an A.”

Review by
03/22/2016

“They were able to answer all my questions. They were prompt, and they came when they said they were going to come. They just seemed like they really knew what they were doing. They were very thorough, and they seemed like they had been doing it a long time. They did basic chimney cleaning. I’d recommend the company. I’d give them an A.”

Review by
03/22/2016

“It was a great experience. They did what they said they were going to do and they did it right. I wanted them to do the job right. He was actually fixing a chimney cap that was completely ruined by another company. It was a fairly good size stainless steel cap and he came and put it back how it was supposed to be. I’d give them an A.”

Review by
03/22/2016

“They were great. I've never had the chimney swept before so I have nothing really to compare it with but they were good, they came in, did their stuff, cleaned up. They had a cool iPad app that had everything on it that I signed and that was it so it was good. So I guess the iPad app I thought was kind of cool. I'd give them an A.”

Review by
03/22/2016

“They came out and they were efficient. They gave me an estimate. They did the work on the estimate and they did it efficiently. They were replacing a chimney liner. If a friend or neighbor asked about the company I would recommend them. I chose them over a different company because a neighbor recommended them. I’d give them an A.”

Review by
03/22/2016

“The quality of work was excellent, and they came when they promised. They seemed very organized with their working process, and they were knowledgeable about their work. We had two fireplaces that were leaking smoke. They did all the inside patching, and they built a hearth downstairs. They're still coming back to do some spring work. I would recommend them. They’re definitely an A.”

Review by
03/22/2016

“They were very nice and did the job very efficiently and whatnot and I mean obviously, they put a chimney cap and that was pretty expensive having involved that but at the same time they did what they had to do. Everything else was great though. I'd say an A. My only complaint was the price but there's only so much you can do with that, beyond that I liked the service. It was great.”

Review by
03/22/2016

“They knew the product because I bought it from Sweepnman. They took a careful look at it, and they told me how clean it was. They actually told me that I could've waited a little bit longer, and I said, ‘That's OK.’ It needed to be done. I like the fact that there's a warranty on the flue I had installed by Sweepnman, too. I've got the best stainless steel flue that he had, and they installed that a while ago, too, so I'm happy with the service. They would get an A from me.”

Review by
03/22/2016

“I wasn’t actually there for the service, but they did follow up with me quite a few times. Everything seemed to go well. They gave me some recommendations. I did plan on calling them soon to get another sweeping to see what kind of damage the burn season did this year. We just bought a house, so they swept the chimney and inspected it for us. If a friend or neighbor asked about the company, I would absolutely recommend them. They’re an A-grade company to me.”

Review by
03/22/2016

“I think when they came I wasn't home so I cannot give detailed information but I would say overall it's OK and I just contact them and they respond pretty fast and they come by the following business day in the morning and I didn't have anyone home and they were able to get in and get the job done. I didn't meet the person myself and we were communicating through phone and email but the whole process to me was convenient. I would recommend them.”

Review by
03/22/2016

“I would use them again. In fact, I’ve had them come back and clean the chimney since they did the original work. I highly recommend them. I found the company when I was looking for a company that would install an insert into my existing fireplace that is fairly elaborate. They are one of the only two masons in Massachusetts that could do this and put it in just as I wanted. That’s how I found them, and they did a great job. I’d give them an A.”

Review by
03/22/2016

“He did a bunch of sweeping. They were very good. They were able to get out right away. I was in a bind so they were able to kind of, I don't know what they do with their schedule but they were able to fit me in in a time frame that worked. I actually saw one of their trucks in North Redding where I think they park it so I had just driven by one of their trucks. I would have given them an A, I was very happy with them.”

Review by
03/22/2016

“The guy was pretty straight up and honest with me about what I needed and the different options for it. They were really quick and they cleaned up after themselves pretty well. They did a cleaning and inspection. I would recommend them to friends and neighbors. I will give them an A- because the work that they said needed to be done was really expensive. If I had to leave price out of it I would give them an A.”

Review by
03/22/2016

“I liked the fact that he worked cleanly. Obviously, if you’re working with a stove and the ashes and everything else, the environment could get really bad if somebody didn’t know what they were doing. This gentleman knew exactly what he was doing. When you’re working around white rugs and things like that, you have to be especially careful, and he did fine. I would recommend this company. They get an A.”

Review by
03/22/2016

“They never got back to me to explain to me about what they were going to do to solve my problem and I was kind of upset about that. I made a couple of calls and they still didn’t get back to me. They were trying to figure out why my hot water tank wouldn’t have a good vent. They went back to the office to talk to the owner and I guess he came up with a solution and I called to find out. They sent me a price but they never called me to talk with me about the solution and what it was going to entail. This was at the same time that they did the chimney cleaning that we were trying to get that straight. They cleaned my chimney and looked it all over and I would gave them an A for that but when they went to look at my problem to try to solve it they came back and gave me a price to solve it but they didn’t get back to me to tell me what it was going to involve. That’s where my problem is. The work that they did was great but the follow up was very poor.”

Review by
03/22/2016

“The guy that did it was very friendly. We had a lot of conversations. Actually the biggest job was he put a cap on the chimney. He did a good job. It’s up there and it’s solid. They recommended a guy come over here and do a camera up in the chimney to make sure the liner wasn’t torn or anything like that. He did. He was very friendly. We had a good conversation and he checked it out. I watched him do it. He had a phone like an iPhone and he put it on a pole and stuck it up the chimney and had a computer down on the floor and I watched him look at it. He told me there was nothing wrong with it. What was I going to complain about? Nothing. They did not install the lining because it was with the house. It really didn’t need to be cleaned but he did it anyway. I’d definitely give them an A.”

Review by
03/22/2016

“It is a great company. They are very professional, on time, very clear and friendly. Sometimes with contractors, they don’t always come when they say they’re going to come or it doesn’t always take. They made an effort to squeeze us in when there was a break in the weather. In December there was some work that they thought we needed to wait until the spring but they contacted us and said we could do it. They reached out to us. We’re very happy with them and have actually recommended them to a few people since. We had the chimney swept and cleaned out on the inside. They also put a cap on the chimney for us and then they did some repair work to the brickwork outside the exterior of the chimney. I’d give them an A.”

Review by
03/22/2016

“They were great. They explained everything, explained what they were doing. They were very clean, I mean you're dealing with sweeping the chimney so it can get pretty messy and they did a great job of fixing the issue that we had. They had to come back again because there was something else that came up and they charged me minimal for the second time around so I thought the pricing was fair as well. I would give them an A because they did what they were supposed to do it's just there was another issue that came up secondary to that that they were unaware of in the first scheduled visit that was kind of outside of the scope. I give them an A.”

Review by
03/22/2016

“They're the best. I couldn't be more enthusiastic about how good they've been compared to other places that we've used. They're professional, they're on time, and they live up to the quotes they give you. We had a very complicated chimney problem that another contractor walked away from mid-job. They came in, fixed it, and did it right. They did it cheaper, and most importantly with that line of business, they're very clean. When they leave your house, they don't leave soot all over your house. They cleaned our chimney, and they've also done actual chimney constructing work as well.”

Review by
03/22/2016

“Everything was professional, kind, courteous and timely. I did not have to call them back about anything I didn’t like. They came in and cleaned our chimney and basically did an analysis to give us an idea of the condition of our chimney. He recommended services that might be needed in the future. We were also inquiring about a liner for the future as well, which we will need down the road. I don’t remember the gentleman but he did say he could recommend somebody or several people. I would absolutely recommend this company. I’d give them an A of course.”

Review by
03/22/2016

“They did a good service, offered reasonable prices and came and went when they said they would. It was a good experience. I would definitely recommend them to a friend or neighbor. I’d give them an A.”

Review by
03/22/2016

“We've been really happy with the people that we've had. They're always very nice and accommodating. They were cleaning the chimneys and fireplaces. I don't have any complaints, so they're an A to me.”

Review by
03/22/2016

“They were professional and thorough. They cleaned the chimney. If a friend or neighbor asked about the company, I would recommend them. They inspected and cleaned the chimney. It’s an A+ company.”

Review by
03/22/2016

“The customer service was outstanding. They were prompt, friendly, and honest. They cleaned the chimney. If a friend or neighbor asked about the company, I would recommend and grade them as an A.”

Review by
03/22/2016

“They were just pretty efficient, came and did their work and left. They were cleaning a pellet stove. They were a little pricey so I'm not sure if I would recommend them. I would give them an A.”

Review by
03/22/2016

“They showed up on time. They kept the whole place clean. They inspected parts of my chimney and I felt like they were honest. They were just doing cleaning. I would recommend this company. It’s an A-grade company.”

Review by
03/22/2016

“It was so long ago. They laid out the stuff to make sure that the room didn't get dirty. That was my major concern. They left the place clean. They were just cleaning the chimney for me. I would give them an A.”

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