Zerorez of Dallas & Fort Worth
5th year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 574 Surveys
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Zerorez of Dallas & Fort Worth has received 5 out of 5 stars (A-rating) based on 574 customer surveys conducted by Best Pick Reports.
5th year as a Best Pick Call
"As a leader in green cleaning technology, Zerorez is dedicated to promoting safe, healthy living without compromising on cleaning results. Our technicians are expertly trained and adhere to strict guidelines to ensure that our customers receive the most outstanding service. At Zerorez, we stand behind our work."

John Hopkins | Founder
Company Information
Services Offered
Zerorez of Dallas & Fort Worth offers carpet, upholstery, and rug cleaning services. The company also provides pet odor and stain treatments; mattress and shower cleaning; stainless steel, tile, and grout cleaning; granite sealing; and air duct cleaning.
Minimum Job
Zerorez requires a $99 minimum.
Warranty
A 30-day warranty covers all services.
Company History
Zerorez was established in 2007.
Distinctions
The company is certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), and its cleaning system has a Carpet and Rug Institute Platinum Seal of Approval.
Employee Information
Technicians wear uniforms, and all employees undergo background checks and drug testing.
Additional Information
Zerorez uses a nontoxic, water-based cleaning agent called Empowered Water as part of its own patented cleaning system.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Flower Mound, Highland Village, Lake Dallas, Lewisville
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“They are awesome. I've used them for love seats, for rugs, for chairs—it's an awesome product, and they're an awesome company; excellent customer service, and that is not an easy grade for me to give out. They did duct cleaning, and they did a very good job. I have a 1948 home; the ducts had not been cleaned for about twenty years, and they did an awesome job. I'd give them an A+++. I recommend them all the time.”

“They did excellent work every time that they come out here. They cleaned the carpet and did a fantastic job. I would give them an A+. I would extremely likely recommend them.”

“They were great. The guy who came was super friendly and did everything he said he was going to do. Really good customer service. Carpet cleaning. I'd give them an A+. I had no complaints, and I would highly recommend them.”

“It was great. I appreciated it very much. They did excellent work, and I would highly recommend them.”

“It was excellent. They did a great job. Everything came out great. They did carpet cleaning for me. I'd give the overall experience an A+.”

“It was a great experience. He just listened to what I had to say. I showed him the spots that were the most important, and I think he even went above and beyond by not even charging me a small amount of something—just threw it in there—which is always awesome. That's above and beyond in my opinion. Carpet cleaning. I'd give them an A+.”

“I've used Zerorez twice. They're amazing. They're really thorough, and what else can you say about them. They're polite. They come in, they do a really good assessment, and they get the job done. The carpet still looks good after several months since I've had it done last time. I used other places in the past, and it didn't even look good when they left. Zerorez is awesome. I'll continue to use them. It was all carpet, and they cleaned my rugs the first time I asked them to, but they still look good. I'd give them an A+.”

“The guys were great, very professional, and I would definitely recommend them again should the time arises again for us. No complaints, those guys were awesome.”

“They did a great job. He was well-mannered. He came in and explained everything. Did his check, and he did what he said he was going to do. He did carpet and tile cleaning. They would get an A grade, and I would be extremely likely to recommend them.”

“They do excellent work, and I would highly recommend them.”

“Professional work, wore booties in the house, got the carpet cleaned, just did a good job and was very polite. They cleaned carpets in one room and stairs. I would grade them with an A+. I would extremely likely recommend them.”

“They cleaned the carpets for me. I would grade the overall experience with an A+. I would be extremely likely to recommend them.”

“They did a great job. They just did a thorough job. They do a great job in what they do. They only did carpet cleaning for me. I would grade the overall experience with an A+. I would recommend them.”

“They were great. They did both duct cleaning and carpet cleaning. I liked the way they showed before and after pictures of the ducts; that was very helpful. I just thought they did a very good job. And the guy who did the duct work in particular was very knowledgeable—I think his name was Joseph. I would grade them an A+. I have recommended them, someone recommended them to me, and I've recommended them to several other people.”

“They do good work. They just did carpet cleaning for me. I would grade the overall experience with an A+. I would be extremely likely to recommend them.”

“I have no complaints with them. They do excellent work.”

“I liked everything and the quality. They only did carpet cleaning for me. No complaints and will highly recommend them.”

“I wasn't there when it happened, but I was just happy with the results. They just did carpet cleaning for me. Zerorez did excellent work, and I have no complaints.”

“Overall, they cleaned the carpet, showed up on time. I would grade the overall experience with an A, and I would recommend them.”

“They are always great. No complaints, and I would recommend them.”

“They are fine. They are nice, friendly guys. They cleaned the carpet for me. I would grade the overall experience with an A. I would refer them.”

“They did excellent work, and I have no complaints.”

“They did excellent work. No complaints.”

“I liked their whole philosophy—I think is that they use less stuff that later gets your carpet dirty. I'm not very scientific with it. I liked it. I've used them a couple of times, actually, and had a pretty good experience each time. I would grade Zerorez with an A. I would be extremely likely to recommend them.”

“It was just fine. I like the fact that they don't use a whole bunch of sticky soaps and stuff. That's a big deal to me. I like that. They only did carpet cleaning for me at the time. We wanted to do some other stuff, but we were just not in a financial position. We had to clean the floors. It was starting to get a little gross. I'd give them an A for sure. They did a great job. They were very professional. We're very happy with the service. I'd recommend them for sure. I plan on doing the service again in the future.”

“They were just great, professional, and did a great job. Carpet cleaning. I'd rate them good. I had no complaints with their customer service, punctuality, and expertise.”

“Zerorez did a good job cleaning the carpet. I would grade the overall experience with an A, and I would highly recommend them.”

“Well, I really can't say very much other than the fact that they were friendly, very courteous, and the person was very attentive to the kinds of things that I needed done and so forth and carried through with it. It was a small job in all honesty so it didn't require that much. It was carpet cleaning. There were stains in one of them, and he tried his best to correct them although we had tried with other companies and let them know that they were very stubborn stains. They were the last resource to get rid of them. The stains came back up but I really, in my heart cannot blame them. Those are very difficult stains to get rid of. They're urine stains. I would say it's an A-.”

“It was a very good experience. They took care of us. They got all of the stains out of our carpet. I'd give them an A+.”

“The guy that came out was very knowledgeable. They just did carpet cleaning. I'd give them an A+.”

“They called before their appointment time and confirmed, and they were on time. They did both duct and carpet cleaning. I would grade them an A+. I would recommend them.”

“They did a good job. They were detailed. They did carpet cleaning and duct cleaning; they did both, and they even sold me a machine. I would give them A+. They did a good job. They even took pictures.”

“They did both duct and carpet cleaning. I would grade them an A+. I would recommend them.”

“They did good. They just did a good job. We've used them before. Carpet cleaning. They did an A+. I am very likely to recommend them.”

“Everything was fine; no problems whatsoever. They came in and seemed to know what they were doing. They did their business and they left. I was here, my son was here—no problems, whatsoever. I would grade them an A+. He seemed to know what he was talking about.”

“It was a positive experience with them. The technician that came in was very helpful. He explained everything: what was going to happen, how it was going to happen, and why it was going to happen. I liked that very much. He wasn't just beating around the bush trying to tell me, 'Well, we should do this and we should do this. No, we need to do this.' So, he was pretty straightforward, to the point, so I liked that very much. Just carpet cleaning. I'd give them an A+.”

“They take care of usually carpet cleaning or wet carpets—things like that. I'd give them an A+. Everything is good with them. I don't have any complaints about them. I would recommend them.”

“They were very professional. They did duct cleaning. I would give the overall experience an A+.”

“We've used them many times. They did carpet and tile cleaning for us. I would grade the overall experience with an A+. I would very likely recommend them.”

“I didn't have a problem with them. They did exactly what I had them to do, and I was happy with it. They only did carpet cleaning for me. They did what I hired them to do. They did a good job, and I would hire them again.”

“I had a very—It was a positive experience. They did a real good job.”

“I just like the way they do their work. They just did carpet cleaning for me. I would grade Zerorez with an A. I would likely recommend them.”

“I liked the quality of the work. They did carpet and tile cleaning. I would grade them overall with an A. I would very likely recommend Zerorez.”

“I liked their quick response. They just did carpet cleaning for me. They are an A grade, and I would likely recommend them to others.”

“I think that they did a good job. They were friendly.”

“Just easy to deal with. Carpet cleaning. Guy was straightforward. I'd give them an A. Their customer service was good.”

“The technician was professional; he knew what he was doing. He was able to get in and out, and do a good, thorough job. It was duct cleaning; then they came back and did carpet cleaning. I'd give them an A. I would recommend them.”

“They did a good job, cleaned up after themselves. They did duct cleaning and carpet cleaning. I would grade them an A.”

“They did a good job, showed up on time, and got their work done. They did carpet cleaning. I would grade them an A.”

“They did a good job.”

“They did a job a long time ago, and they did a good job. They did carpet cleaning and ducts. They did a good job.”

“They did fine. They did carpet cleaning. I'd give them an A overall. I would recommend them.”

“The guy that did our air vents, I felt like he was very helpful and knowledgeable. It was good. They did both duct cleaning and carpet cleaning. We actually had them out here to do carpet first, and while they were here, I asked them about doing duct cleaning, and they had the guy come out that day as well. I'd give them an A.”

“They did a good job. I like that when they come out, that they can also clean the air ducts, as well as the carpets—and I thought he did a really good job showing me everything that he was doing along with the way. I had him do the air ducts and the carpets. It was informative. I would grade them an A.”

“They were very kind, very professional. They went out of their way to reschedule an appointment when I had a sick kid at the last minute, and I needed to cancel. They're really good. I'm really happy with them. They cleaned the ducts and the carpet this time. I'd give the overall experience an A.”

“They got a spot out of my carpet that no other carpet cleaner could get out. They just did carpet cleaning for me. I would grade them overall with an A. I have recommended them.”

“They just were very professional and did a good job. They did carpet cleaning. I'd give them an A.”

“They were pretty thorough. They just did carpet cleaning for me. Overall, I'd give the experience an A.”

“We love Zerorez. They're prompt and courteous, and the upholstery and rugs really looked beautiful after they left—A.”

“They did an outstanding job. They were on time, and the tech was very professional. They cleaned the rugs in the whole house. I would grade them as an A. They were excellent.”

“They did carpet cleaning, and the experience was good. They were on time and fast, and the carpet is clean. They were wonderful, and we'll definitely call them again. They're A+++.”

“This is the third time we've used them. They're very pleasant people to work with, and they do an excellent job. I would give them an A+.”

“Zerorez was wonderful. The technician was absolutely great. They cleaned the carpet and some tile. I'd give them an A.”

“The guy was very friendly and did an extremely good job. He cleaned the chair. I would grade them an A+.”

“They were great. They cleaned carpet. The technician was terrific and did a good job. I'd give them an A.”

“They did grout and tile cleaning. They also refilled the grout. It was just quick and easy. They were super friendly and got the job done. I'd give them an A.”

“I have good clean carpets and good service. I would grade them an A+. I would definitely recommend them.”

“They did carpet cleaning for me. They were great. I would grade them an A+.”

“They are great. They did a good job, and they were on time. They cleaned one room of carpet. I would grade them an A+. So far, so good. This is my third time using them, so I would recommend them.”

“They were on time and did what they said they were going to do. They cleaned carpets in about 75 percent of the house. I would grade them an A+. I have already recommended them.”

“The guy knew what he was doing and was very friendly. They cleaned the carpets—downstairs, upstairs, and a stairwell. I would grade them an A+.”

“I liked the job they did. They steam cleaned the carpet. I would grade them an A+.”

“They did carpet and tile cleaning for me. They deserve an A+.”

“They did a good job and got out. I have no complaints. They cleaned our carpet. I would grade them an A+.”

“It was great. It was carpet cleaning; they did the upstairs and the steps. The guy that did it was really proud of his work. He showed me and asked me if it was OK as he was cleaning, and if I needed it done any differently. Good product. I can say it's an A+ on everything from the minute they got there right when they said they were going to.”

“They did some pet carpet cleaning for us. They're very friendly. They were also willing to really work and give us what we need. I'd rate it A+.”

“They shampooed just about every room in the house, and then they did the free tile cleaning in one of the bathrooms. They showed up on time. The guy was very courteous. I like the fact that I don't have to worry about my dogs or anything—it's nontoxic. I'd rate it an A+.”

“They cleaned two rooms of carpet and then they cleaned the couch and two chairs for me. I liked their availability and how quickly they were able to schedule me. They were able to accommodate the time frame that I needed. And the representative was very courteous as well. I'd rate it A+.”

“They did the carpet. It was good. They did the living room, dining room, and hallway. It was all clean when they were done. It was quick, and they did a good job. I'd rate it A+”

“They cleaned three rooms and a hall of carpet. I liked that they don't soak the rugs too much. It's nice to be able to walk in and it not be so wet. I like their system of doing it. I'd grade it A+.”

“They did carpet cleaning for three rooms. I like the fact that it's zero residue; nothing attracts dust and dirt and holds it even more. I'd rate it an A+.”

“I like it was no residue. It was just the carpet cleaning, but I may have them do my ducts later on. I'd give them A+.”

“They did carpet cleaning. We've used them before. They are always on time, and they really try to get stains out of your carpet. They're just nice. The two technicians who came over are just really nice people. They make you feel comfortable being in your home. I'd give them an A+. I already have recommended them to friends.”

“They did carpet and a little tile cleaning. They seemed to do a really good job. It was really easy. I'd give them an A+.”

“They did carpet and tile cleaning. They were professional, they were clean, and they were polite and pleasant. I'd give them an A+.”

“They cleaned the carpet in two rooms. I would grade them an A. It was fine and good.”

“They cleaned my carpets in three rooms. He also cleaned one of my chairs. I would grade them an A. They were good.”

“They are a good company, and I would recommend them. I would grade them an A. They did carpet for me.”

“They did a good job. They were timely, and when they left, we were pleased. They cleaned the carpet and tile. I would grade them an A. It was fine.”

“They were timely and did a good job of cleaning. They kept things clean as they went along the way. They didn't leave streaks where the cables were coming through. They did carpet and a small amount of tile cleaning. I would grade them an A.”

“I liked their punctuality. They shampooed the carpets. I would grade them an A.”

“I had something that needed done and they did it. They cleaned the carpet in two rooms. I would grade them an A.”

“The guy that did the cleaning was nice and hospitable. They did three rooms of carpet cleaning and one kitchen tile floor cleaning. I would grade them an A-.”

“They did carpet cleaning for me. I would grade them an A-.”

“They cleaned our kitchen floor really well, and we like that. They cleaned our carpets in the whole house. I would grade them an A.”

“He was on time and explained the whole process to me ahead of time. He offered other services if I wanted them. They cleaned carpets for several rooms as well as tile. I would grade them an A.”

“They did rug cleaning. They were on time, did the job well and efficiently, and were in and out. I would rate it an A.”

“I had them do work for me a number of times. Well they clean carpets and cleaned ceramic tile, grout. They're professional, quick, and I like the results. I'd rate them an A.”

“It was fine. They did carpet cleaning for three rooms. It was just all-around decent service. I'd grade it an A. The technician was very good.”

“They did carpet cleaning. They did a great job. They did the whole house. They were very friendly in terms of customer service and very professional in what they do. I'm really happy with their service. I'm planning to have them come back to clean again. I'd grade them an A. I'd recommend it to friends.”