Zerorez of Dallas & Fort Worth
4th year as a Best Pick
certified company
A
rated
Based on 470 reviews
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4th year as a Best Pick Call
"As a leader in green cleaning technology, Zerorez is dedicated to promoting safe, healthy living without compromising on cleaning results. Our technicians are expertly trained and adhere to strict guidelines to ensure that our customers receive the most outstanding service. At Zerorez, we stand behind our work."

John Hopkins | Founder
Company Information
Services Offered
Zerorez of Dallas & Fort Worth offers carpet, upholstery, and rug cleaning services. The company also provides pet odor and stain treatments; mattress and shower cleaning; stainless steel, tile, and grout cleaning; granite sealing; and air duct cleaning.
Minimum Job
Zerorez requires a $99 minimum.
Warranty
A 30-day warranty covers all services.
Company History
Zerorez was established in 2007.
Distinctions
The company is certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), and its cleaning system has a Carpet and Rug Institute Platinum Seal of Approval.
Employee Information
Technicians wear uniforms, and all employees undergo background checks and drug testing.
Additional Information
Zerorez uses a nontoxic, water-based cleaning agent called Empowered Water as part of its own patented cleaning system.
Areas Served
Plano/Frisco/Allen/McKinney, Greater Dallas, North Dallas, Southlake/Grapevine/Colleyville, Flower Mound/Lewisville/Highland Village
A selection of 470 homeowner reviews:
“We love Zerorez. They're prompt and courteous, and the upholstery and rugs really looked beautiful after they left—A.”
“They did an outstanding job. They were on time, and the tech was very professional. They cleaned the rugs in the whole house. I would grade them as an A. They were excellent.”
“They did carpet cleaning, and the experience was good. They were on time and fast, and the carpet is clean. They were wonderful, and we'll definitely call them again. They're A+++.”
“This is the third time we've used them. They're very pleasant people to work with, and they do an excellent job. I would give them an A+.”
“Zerorez was wonderful. The technician was absolutely great. They cleaned the carpet and some tile. I'd give them an A.”
“The guy was very friendly and did an extremely good job. He cleaned the chair. I would grade them an A+.”
“They were great. They cleaned carpet. The technician was terrific and did a good job. I'd give them an A.”
“They did grout and tile cleaning. They also refilled the grout. It was just quick and easy. They were super friendly and got the job done. I'd give them an A.”
“I have good clean carpets and good service. I would grade them an A+. I would definitely recommend them.”
“They did carpet cleaning for me. They were great. I would grade them an A+.”
“They are great. They did a good job, and they were on time. They cleaned one room of carpet. I would grade them an A+. So far, so good. This is my third time using them, so I would recommend them.”
“They were on time and did what they said they were going to do. They cleaned carpets in about 75 percent of the house. I would grade them an A+. I have already recommended them.”
“The guy knew what he was doing and was very friendly. They cleaned the carpets—downstairs, upstairs, and a stairwell. I would grade them an A+.”
“I liked the job they did. They steam cleaned the carpet. I would grade them an A+.”
“They did carpet and tile cleaning for me. They deserve an A+.”
“They did a good job and got out. I have no complaints. They cleaned our carpet. I would grade them an A+.”
“It was great. It was carpet cleaning; they did the upstairs and the steps. The guy that did it was really proud of his work. He showed me and asked me if it was OK as he was cleaning, and if I needed it done any differently. Good product. I can say it's an A+ on everything from the minute they got there right when they said they were going to.”
“They did some pet carpet cleaning for us. They're very friendly. They were also willing to really work and give us what we need. I'd rate it A+.”
“They shampooed just about every room in the house, and then they did the free tile cleaning in one of the bathrooms. They showed up on time. The guy was very courteous. I like the fact that I don't have to worry about my dogs or anything—it's nontoxic. I'd rate it an A+.”
“They cleaned two rooms of carpet and then they cleaned the couch and two chairs for me. I liked their availability and how quickly they were able to schedule me. They were able to accommodate the time frame that I needed. And the representative was very courteous as well. I'd rate it A+.”
“They did the carpet. It was good. They did the living room, dining room, and hallway. It was all clean when they were done. It was quick, and they did a good job. I'd rate it A+”
“They cleaned three rooms and a hall of carpet. I liked that they don't soak the rugs too much. It's nice to be able to walk in and it not be so wet. I like their system of doing it. I'd grade it A+.”
“They did carpet cleaning for three rooms. I like the fact that it's zero residue; nothing attracts dust and dirt and holds it even more. I'd rate it an A+.”
“I like it was no residue. It was just the carpet cleaning, but I may have them do my ducts later on. I'd give them A+.”
“They did carpet cleaning. We've used them before. They are always on time, and they really try to get stains out of your carpet. They're just nice. The two technicians who came over are just really nice people. They make you feel comfortable being in your home. I'd give them an A+. I already have recommended them to friends.”
“They did carpet and a little tile cleaning. They seemed to do a really good job. It was really easy. I'd give them an A+.”
“They did carpet and tile cleaning. They were professional, they were clean, and they were polite and pleasant. I'd give them an A+.”
“They cleaned the carpet in two rooms. I would grade them an A. It was fine and good.”
“They cleaned my carpets in three rooms. He also cleaned one of my chairs. I would grade them an A. They were good.”
“They are a good company, and I would recommend them. I would grade them an A. They did carpet for me.”
“They did a good job. They were timely, and when they left, we were pleased. They cleaned the carpet and tile. I would grade them an A. It was fine.”
“They were timely and did a good job of cleaning. They kept things clean as they went along the way. They didn't leave streaks where the cables were coming through. They did carpet and a small amount of tile cleaning. I would grade them an A.”
“I liked their punctuality. They shampooed the carpets. I would grade them an A.”
“I had something that needed done and they did it. They cleaned the carpet in two rooms. I would grade them an A.”
“The guy that did the cleaning was nice and hospitable. They did three rooms of carpet cleaning and one kitchen tile floor cleaning. I would grade them an A-.”
“They did carpet cleaning for me. I would grade them an A-.”
“They cleaned our kitchen floor really well, and we like that. They cleaned our carpets in the whole house. I would grade them an A.”
“He was on time and explained the whole process to me ahead of time. He offered other services if I wanted them. They cleaned carpets for several rooms as well as tile. I would grade them an A.”
“They did rug cleaning. They were on time, did the job well and efficiently, and were in and out. I would rate it an A.”
“I had them do work for me a number of times. Well they clean carpets and cleaned ceramic tile, grout. They're professional, quick, and I like the results. I'd rate them an A.”
“It was fine. They did carpet cleaning for three rooms. It was just all-around decent service. I'd grade it an A. The technician was very good.”
“They did carpet cleaning. They did a great job. They did the whole house. They were very friendly in terms of customer service and very professional in what they do. I'm really happy with their service. I'm planning to have them come back to clean again. I'd grade them an A. I'd recommend it to friends.”
“We had our carpet cleaned. I had a positive experience. I'd use them again.”
“They did a really good job of cleaning the carpet and they provided quality service. A very pleasant gentleman came out there and did the work and it was quick and in and out and over with. He just genuinely seemed to enjoy his work and wanted to do a good job.”
“It was a great experience. I've used them a couple of times and I'd use them again. Well they cleaned carpets and they also cleaned ceramic tile. They're thorough, they're honest, they stand behind their product, they did a good job. It's an A.”
“They cleaned my carpet. It was the whole house. They got out some spots that other places weren't able to get up spots. When the other places had cleaned, they put spot remover on it, it would look like it was up and within a few days the spot was back. So with Zerorez the spot was truly gone and also there was one area, one room that I asked the guy to do over again and he gladly did it and it looked better after he did it again and he agreed that it was cleaner the second time. He got it cleaned to my satisfaction. I'd rate it an A.”
“I had a positive experience. I'd rate it about a ten out of ten. It was carpet cleaning and tile.”
“I was satisfied with the carpet cleaning I received from Zerorez.”
“They cleaned the carpet well. I'd give them an A.”
“They did carpet cleaning. They were very professional. I would give them an A.”
“The technician knew his product, did a thorough job, and explained what he was doing for me. It was a good experience overall. Carpets were cleaned very nice. I'd give them an A.”
“We've always had really good experiences with that company. They did carpet and tile cleaning. No complaints whatsoever.”
“It was an OK experience. They did some tile as well as carpet cleaning.”
“We've used them in the past, and they've always been very thorough. They do a really good job on the carpet. I would give them an A.”
“I've had them in the past. They're good workers and do a good job. They did my kitchen which is tile. The work was great—no complaints.”
“We had them clean carpets for our rental house. The tenants were very happy with the professionalism of the technician, the explanation, and the quality of the job that they did. There was a little bit of tile that they cleaned too. I would give them an A.”
“I like everything about them. I like the people they send out and the work that they do. They have cleaned our tile. It took place about six weeks ago. I'd give them an A.”
“They came in on time and explained everything that they were doing. They did do some tile and grout cleaning. I would rate them as an A.”
“The work was great. I have no complaints.”
“It was great. They were just professional. The carpet's aroma smelled cleaned after they left, rather than other carpet cleaners that just kind of mix everything around and leaving the carpet smelling worse. This time it smelled really good. It was our first experience with them. I'd give them an A.”
“He did a great job on the carpet. We asked him to do some extra work, and he did it right. I would give them an A.”
“They seemed to know what they were doing. They cleaned the carpet very thoroughly; it looked very clean after they got done. They did a really good job. I'd give them an A.”
“It was carpet cleaning only. The workers were very professional. I was just very pleased with them all around. I'd give them an A.”
“They were on time and professional. The results were very good. I'd give them an A. I have no complaints.”
“They showed up on time and did what they were supposed to do. It was carpet cleaning. I'd grade them as an A.”
“It was good. The work came out fine. They just did carpet cleaning. I'd give them an A.”
“Zerorez did our the carpet cleaning. They came when they said they were going to come. They went right to work. They were clean and efficient. He answered all my questions. They told me what I needed to do while they were drying. They cleaned up everything along the way. I'd give them an A. I would use them again.”
“I had my carpet cleaned by them. They did a really good job each time that we've used them. That's why I turned around and used them a second time. I would use them again. I'd give them an A. He was really good, and he worked. There were a few things I needed to move out of the way, and he didn't mind helping me move them. It was a really good service.”
“They did a good job. I just got home and the carpet was clean. I'd give them an A.”
“They just did carpet cleaning. They basically did what they said they were going to do. They're carpet cleaners. They cleaned the carpet. I'll give them an A.”
“They did just carpet cleaning. It's been a few months now, but it was great. We've used them a couple of times, and they've always done a good job. It's a good experience. They're on time and efficient. I'd give them an A.”
“They got our carpets cleaned. They did a number of rooms for us. I would grade them an A-. We just had one stain that came back quickly. And I know that's one of their things. But other than that they did a good job.”
“It was simply in and out, and it dried quickly. They cleaned carpets and tile. I would grade them an A.”
“I'm going to need them back out probably in about a week. They were extremely professional, extremely proficient, and they absolutely cleaned up after they were done. They did carpet cleaning in the used house I had just moved into. They did all of the ducts too, and they did a fantastic job. It'd probably never been done before. I'd definitely give them an A; they were great. They really were fantastic. I'd definitely recommend them.”
“We had a good experience with them. They are polite and professional. They're quick about getting the job done. They cleaned my carpet, and they've done duct cleaning, but not this time. I'd give them the highest score, A+. I'd be very likely to recommend them.”
“They were very professional. They came in and did what they needed to do. They cleaned our vents, and they did our carpets. They also have a company that sprays for bugs, and we had them do that. I'd give them the highest score. They did very well. I had no issues.”
“They were able to fit us into the schedule and worked around my kids, which was perfect. They were doing carpet cleaning for me. I would give them an A across the board.”
“They were just professional. They showed up on time, and they did a good job. I was very happy. I've had them do duct cleaning at one time, and they do carpet cleaning every year for me. I'd give them an A overall.”
“It was a very positive experience. They were very personable, and they kept the place looking good. They did carpet cleaning and duct cleaning. I'd give them an A. I already have recommended them.”
“It was great. The tech was very thorough, and they had good customer service. They cleaned the carpets. Overall, I'd give them an A.”
“He was extremely thorough, and he did an excellent job. The carpet looked new when he finished. It was a very positive experience.”
“It went really well. It was very good. Zerorez did a fabulous job. I just liked how clean they got the carpets. It's the best that anybody could do. It took probably no more than two hours. It was definitely an A-grade job.”
“The job was back in November, and it was good. I would use them again next time. I just thought the carpet was beautiful and looked great, and it didn't have the residue. The technician was very, very professional, too, and polite. I would give them an A.”
“They did a wonderful job. They cleaned three rooms and my hall, and they were very efficient. They didn't make a mess or anything, and they did a really good job. I heard about Zerorez through a nephew of mine who had used them and told me about them; that's why I called them. I would give them an A all the way through. They really were good, and I've recommended them to several people.”
“They were excellent, and I'm very happy with their service. I liked how clean the carpet was and how professional they were. It was just a good experience. They would definitely get an A from me.”
“We had a wonderful experience. They were very detailed and had lots of explanations about how the stains were going to be taken up. It was a very positive experience all the way around.”
“I loved their service and their product. That was not the first time I've used them, and they did a great job. They did carpet cleaning for the whole house. We had some issues that they were able to remediate really well for us, and the carpets look brand-new. They also did some upholstery cleaning.”
“Zerorez cleaned the carpets and my upholstery on the couch and chairs. The tech was wonderful. He did a great job, and he was really friendly and very knowledgeable about his product. He did a wonderful job and took his time. He made sure that he explained everything and did a thorough job. The carpet still looks really good.”
“They did all of the carpets and cleaned the furniture, and they did a good job. The carpets looked very nice after they were done. They did two couches, a love seat, and a chair. Everything looked good. They did a good job. I would say it's definitely an A-grade job.”
“My carpets got cleaned. Everything was just as they said it was. They're an A+.”
“I liked that the carpet got clean. They did some spots. We had a cat, and there were lots of urine stains, so they did some of that. We used them once before, and we liked them. They get an A+. I have no complaints.”
“Everything was great. They did a good job and got all the stains out. I have a dog, so I had stains in my carpet, and they came and got them out. Zerorez is A+. I have used them multiple times.”
“They got the work done, and I would call them again if I need to. It took a while to dry, but there were no chemicals, I think. An A grade is what I would give them.”
“The carpet no longer smells, so I'd give Zerorez an A.”
“We have used them several times, and as a matter of fact, we called them in because we'd been doing some remodeling, and the carpet had really taken a pretty good beating in the process. They did a fine job. We couldn't have asked for better. This wasn't the first time—we have been using Zerorez for several years. They really went out of their way to get our carpet in great shape, and it worked. They did some stuff that was actually more than I had seen them do in the past. They really put their heart into it and used a big brush that got the deep stuff out. I've never seen anybody do that before, so I'd rate them as an A.”
“They did a really good job on the carpets. It was fast, and it worked really well. It was their first time coming here, and we liked it.”
“Zerorez did carpets. They were very knowledgeable, very efficient, and very friendly. I'd give them an A.”
“They did a really good job, and it seemed like they were really trying to do a good job. They cleaned the carpets. They were very polite and punctual—everything you could have hoped for. They get an A rating.”
“They were very good. Everyone had background checks, and they'd been working there for 20 years. I think the least amount that someone has worked for them was nine years or something. I don't want random people coming into my house. Usually somebody has to stay home and make sure it gets done. I was happy that the people have been employed there for a long time—I didn't feel like I was letting someone in my house that was strange. They did a great job. I have cream-colored furniture, and he said that I should have it cleaned every six months and that I need to be on a schedule and things like that. He was very informative about everything that he was doing. They are really good about everything. He just knew his stuff. They knew what they were doing, and I didn't feel weird having them in the house for two hours. They actually did furniture and the bed; they did three rooms. It was mostly upholstery work. It was an A-grade job for sure.”
“They did carpet and tile cleaning, and they were prompt and courteous. They delivered the product that they advertised, and they did what they said they would do.”