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“The bathroom renovation was completed with no complaints. I particularly like the way no one pushed me to upgrade or improve on the original idea, keeping change orders at a minimal. All change orders I initiated.”

“In our 25 year old home which we bought new and which exists on a concrete slab, we discovered after moving boxes recently from the floor of our Master closet that backs up to our Master bath that we had a problem with water damage and mold. We had first contacted ServPro to review for us and they gave us some basic information. They also recommended a plumber that was brought in to confirm the cause of the leak/mold problem and it was suspected that the leak and damage likely occurred over a period of time due to leakage from our Master Shower pan but felt that we overpaid the plumber based on the limited time that they were onsite though we had agreed to a flat rate for one day. We wanted a second opinion and had found Legacy Restoration Services in the 2023 Services Guide covering Gwinnett County and their entry showed both a high rating and the ability to handle both the remediation and the remodel that would need to be done post-remediation and liked the idea of dealing with one firm that could handle both services. Jason from Legacy came out and gave us a good bit of information and recommendations that we had not received from Serv-Pro so we got estimates from both. The Legacy estimate was less but mostly we felt more comfortable chosing Legacy as we could tell from the good detail and ease of answering questions by Jason from Legacy that we would be more comfortable working with them. In addition, ServPro charged an estimate fee and Legacy did not. So we contracted with Legacy and got the work scheduled very quickly. Jason and his crew gave us a line item type estimate including the type and number of fans, treatment services, removal of entire shower down to the slab plus removal of all of the Master Closet carpet, not just the smaller area where damage was evident. After demo, they showed up what they had found and of course also handled all debris removal, treatment and cleanup. The service was excellent but needed to take place over a number of days due to the amount of demo work and treatment area size and outlined the steps for all of these services. Once complete Jason took an air sample for us and was able to send a report from the lab showing that the area was not completely clean and ready for remodel. At this point we are engaging Legacy for the rebuild work which includes most of the bathroom area (rebuild of shower completely, removal and replacement of all floor tiles and new carpet installation for our large Master closet. We have received the estimate after meeting with owner David Abbey and are working both with David and his wife Rhonda on suggestions and addressing questions for us. We are about to begin that work and feel comfortable with our decision to use Legacy for the remodel work as well. Unfortunately since the leakage and damage occurred over a period of time we were unable to obtain any coverage by our insurance company. But we know that this is a large job and the remodel including modernizing fixtures, countertops, tiles, etc. and know that the finished upgrade will help to add to our resale value for our home. So far Legacy has been very acomodating, easy to reach and highly ranked for the quality of their work. I would not hesitate to recommend Legacy to others based on our won experience thus far.”

“A great company to work with. Very professional and friendly.”

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“On December 25, I had severe water damage to my home caused by frozen water pipes. I had Legacy Restoration Services referred to me by a friend. LEGACY was so professional in the process of restoring my home, coordinating with my insurance company, quality workmanship, so pleased with the end result and how everything was repaired/restored in a timely manner. A special THANK YOU to DAVID ABBEY and ALLAN RENICK.”

“This is our second big project by Legacy and we couldn’t be happier. We replaced all of our flooring and everything turned out amazing. We highly recommend Legacy and we will definitely be using them for future projects. Thank you!”

“I would highly recommend legacy Restoration services To anybody”

“I interviewed a lot of potential contractors prior to beginning the project. Legacy was the most knowledgeable and willing to work with me to get custom items worked into the project. I recommend you speaking with Legacy Restoration prior to making a final selection.”

“Start to finish the job was perfection, Smooth as silk on beginning with recommendations to execution.”

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“Legacy Restoration Services was very responsive to our concerns.”

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“Legacy Restoration was fast at responding, customer-oriented, and fabulous to work with.”

“Did the work within the set timeframe”

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“They helped me the day before Thanksgiving. It was great.”

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“The team was amazing and quick to respond to my urgent needs. They attentive to details and did not prolong the process. I would definitely recommend for any services. I have a colleague that has just experienced the same issue and I have provided their detail. ”

“They were professional and wonderful. They did what they said they would do and arrived when they said they would arrive.”

“We are so happy that we found Legacy Restorations for our kitchen remodel. They exceeded our expectations and would highly recommend them.”

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“Legacy Restoration Services did a great job communicating. I would definitely use them again!”

“Three words: effective, efficient, and responsive! I will call them back in a heartbeat.”

“Highly responsive, great workmanship”

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“Nick did a great job overseeing our bathroom renovation and Arnold was a great installer.”

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“I would recommend Legacy Restoration to my friends. They performed the project for my house very well. They did a good job at my daughter and son-in-law's house too.”

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“They were very prompt and efficient. They provided very effective communication.”

“The Legacy team provided us great service and was very professional.”

“Was told I’d receive a price to replace garage ceiling plus install HVAC vent and plastic cover for condensation area. Have yet to have anyone contact me.”

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“I am very pleased with the outcome of my new shower. I was given maximum input ahead of time to determine what it would look like. During the process, the staff were courteous, knowledgeable and capable of completing their assigned portion of the project. They were courteous and considerate of my home and my privacy. The few delays were related to supply-line issues, but I was updated regularly. Job well done, and I anticipate my top consideration for my future projects.”

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“We hired them to prepare our residence for sale and to prepare another previously rented home for us to move into. The experience was very positive and totally satisfactory. Both jobs required complete house painting, refinishing of hardwood floors, electrical and plumbing work, and miscellaneous repairs. After receiving four proposals we selected the company, partly because of the detailed description of work to be done. I felt that the itemized description would reduce the probability of ‘miss understandings’ later about what was to be done for what price, and what was not included. When working on two older homes some surprises were bound to surface. When this occurred, Roger Harman, contacted us promptly to discuss options before proceeding. We needed to move into one home as soon as possible so the other home could be prepared for sale quickly. Mr. Harman helped us identify what repairs we needed in the ‘move to home’ to make it livable and what repairs we could defer, while his crews made repairs to the ‘sale home’ so it could be placed on the market quickly. The process went smoothly and as quickly as could be expected. Mr. Harman inspected the work of the sub-contractors frequently and called them back on the few occasions when the initial work was not totally up to par. Mr. Harman also identified opportunities for us to save some money and still get what we needed. We will definitely call the company again for our next big project.”

“I would absolutely recommend the company to a friend or anyone else. I thought the work was exemplary, complete, and professional. If the circumstances ever dictated I would use them again and again.”

“I am 100% satisfied with the work provided. My family and I would highly recommend them to friends and family.”

“The company did a very fine job and I was very pleased! I will definitely use them again.”

“The company did good, quality work! They went above and beyond with what we agreed on with their suggestions and improvements to our original plan.”

“They are great. They're very professional, they do answer their phone, they do correct problems, and they're very cooperative and very professional. I had a problem with Irma; I had moved out of my house, and they did the restoration. They did the restoration—and, of course, the painting, the remodeling, all the stuff that goes with that. I'd give them an A; I can't say I had any problems. It took a long time but that was what we had to do, we had to be very patient. As far as the way they were—they were very professional and great. I would certainly agree that they're great.”

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“They did a great job. It was easy and quick, and the workmanship was excellent.”

“This company provides excellent customer service, the timeliness of repair was exceptional, and David went above and beyond. I had to have a brand new bathroom cabinet put in and got confused on the measurements when I went to order the cabinet at Home Depot. I reached out to David and he returned my call on a Saturday and spoke with Home Depot to make sure that I ordered the correct size cabinet. Helping me shop for a cabinet wasn't part of his job, so that was exceptional to me!”

“They were professional, timely, and followed through on commitments.”

“I used this company for mold remediation and reconstruction work following the remediation. I found their work to be excellent for the mold remediation work, but only so-so on the reconstruction work.”

“I had extensive water damages to my house. This company was recommend to me and I'm happy that I hired them so now I'm paying forward as they completed a large complex project on time, on budget and with very good quality. Highly recommended.”

“This company was friendly and very professional!”

“I highly recommend this company for water damage and mold remediation.”

“This company was very easy to work with. They were very professional and the quality of workmanship was excellent.”

“This firm is first class for construction projects. We had an elevator installed and had numerous changes due to wires and pipes being different from our plans. They did a great job of adjusting and finished the job with everything done to our satisfaction. We were kept informed throughout and had a voice in construction decisions. I recommend the firm wholeheartedly.”

“The excellent quality of the company from the executive staff to the tradesmen is unsurpassed.”

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“They did good work for me, both commercial and residential.”

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“So pleased with the service I received from the top of management to all the workers who helped restore my home.”

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“They responded very quickly, It was an emergency situation. They had someone out within an hour.”

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“Happy with their work. Nice group of men to work with and the office personnel.”

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“Cooperative with the needs of the home owner.”

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“They did a good job and they finished on time.”

“I was first visited by Keith who did an estimate, he was very knowledgeable and thorough. The people who did the repair were excellent. They were caring, careful, wore mask the whole time, and the wife on the team was as good as the man, they were neat, cleaned up, & covered the floor. I was extremely satisfied with them and would call them again if I had another problem. Keith even came back and checked on everything.”

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“Excellent company, excellent service, and excellent customer service.”

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“They did an outstanding job! If I found something that I wasn't satisfied with they redid it to my satisfaction.”

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“Job started well. We were told 2-3 weeks maximum to finish the job. The job did not get finished until 2 months later.”

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