“The guy was a bit of a jerk. He had to come and fix the fan in the refrigerator. He literally did nothing, and he was a little cocky about the price for walking in and doing nothing. I wouldn't file a lawsuit. He didn't do anything. He was on time. I absolutely would not recommend them.”

“They got the job done. They fixed something in the refrigerator. Overall, I would give them an A.”

“They did work on our dryer. They did a good job. They were very responsive. They get an A.”

“The technician was really good. They repaired a refrigerator. I would give them an A.”

“They're great. They fixed my refrigerator. I'd be more than likely to recommend them.”

“They did garage repair. They got the job done, the workers were professional, and their quality of work and customer service were great. I'd give them an A+ overall.”

“They replaced the sump pump. They explained exactly what went wrong, and we got good service. They did A work. I would be likely to recommend them.”

“They did refrigerator work and a diagnosis of the stuff. It was two refrigerators. I appreciated somebody talking straight, being very clear about what the cost was going to be, and what the problems were. It was prompt. I'd give them a B+ overall. It was a little pricey.”

“They did fine. They put in a new air conditioner and new furnace. They told me I didn't need a water heater and saved me $1500. They were excellent. They were very clean. They made sure they had their little booties on every time they walked through the house. They did everything through the back door, and they were in and out. I'd give them an A. They had to explain everything because I need to know where all of the cut-off valves and everything are, and they were very patient with me. I'd be very likely to recommend them. They're a little pricey high, but I realize they're a big company, and they've got a lot of people to pay—I'm sure that's why. The difference between this year and five years ago, our hot water heater was $900. Now it's $1500. That's five years. If you go with a single guy, you could get it cheaper.”

“They did a very good job. I would use them again. They've done a couple of things. They did the refrigerator, and the icemaker they had to replace. I think they did the dishwasher. They might have done something on the washing machine. They were very pleasant. They came when they said they were going to come. They were efficient. The price was reasonable. They knew what they were doing. I'd give them an A-. I would definitely recommend them.”

“They repaired a dishwasher for me. They were prompt. They were very knowledgeable, knew exactly what was wrong, diagnosed it very quickly, and were able to fix it without having to get any parts or do anything. He was able to fix it right then. I would grade them A for the overall experience.”

“It was fantastic. They were honest, prompt, thorough. They were very informative. They left us to make our decisions based on what we thought was best for us. There was no pressure. Basically, they just did a fantastic job. The installation was no problem. I'd give the overall experience an A+.”

“They came to my place twice, and they were very professional, and I had a very positive experience. I really like these guys, both of them. I'd give them an A+. They solved the issue, and they were very efficient and solved it. I'm a satisfied customer. I would recommend them.”

“I liked how fast they were. I'd rate them A. I would recommend them.”

“I would grade the overall experience with an A.”

“He was fast. He was honest. He got the part in quick and came back. That was it. I'd grade the overall experience A+.”

“They did work on my oven. It was fine. He fixed my oven without me having to buy a new one. I'd give them an A+ rating.”

“They ordered a part, it got here really quickly, and they put it in. It was for my oven. A+ work.”

“Sometime last year, we had an issue with the washing machine. I got it repaired and it's looking fine. I'd give them a B. It was pretty good work.”

“The guy was quick and he came on short notice, and the problem was resolved. We had a problem with the defroster on the refrigerator. I would give them a solid B.”

“They came quickly and did the job thoroughly. The technician showed me how to clean and do some maintenance on my own. They were repairing a gas stove for me. They're A+.  ”

“I had a refrigerator repaired last year. It was something with the icemaker. I had no problems with the work they did. It was excellent. I'd be likely to recommend them.”

“I had somebody from Appliance Repair Leaders come out and fix our refrigerator. He was knowledgeable and friendly. It was an A+ effort. He diagnosed the problem, had the part, and replaced it.  ”

“One of the biggest things that made it positive for me was that the repairman explained what was going on while he was doing the repair. He was also a nice and sociable person. He seemed to know what he was doing and the repair ended up going properly, so I think it all went well. They repaired my dryer. I'd give them an A+ grade. They did a good job.  ”

“We've called them twice. The first time, I was satisfied with them. The second time, I ended up making the repair myself. They wanted to overcharge us. I just didn't care for them at all. I wouldn't use them again. The first time we had a freezer—a refrigerator—an ice cube tray was frozen up and the second time he was coming out to replace a switch on the oven, which they wanted to charge over $2. They charge $6 just to come out and say and I explained to them on the phone what I wanted them for and they still had to come out and charged us $6 just to come out and tell me they're going to charge a couple hundred dollars for the work which was only a $75 and five-minute fix. Basically I think they wanted to rip us off. I would not use them again. I wouldn't recommend them to anybody.”

“The technician was knowledgeable and pleasant. They repaired my refrigerator. I've had them do other things for me as well—dishwasher and other refrigerator work. They get an A from me.  ”

“Appliance Repair Leaders did a refrigerator repair. They were timely. The guy fixed it right away and we've had no issues since. It was good work. The temperature was off in the fridge and they came and fixed it. They deserve an A.”

“I'd give them a B. It's still working, so I guess the quality of work is pretty good. Everything was good.”

“They did some work on our dryer and dishwasher. The technician was good. I'd give them an A.  ”

“It was great. I have no complaints at all.”

“It was good. They earned an A.”

“I don't have any complaints.”

“The refrigerator, these guys came and they did the work. I found them in Best Pick Reports, I would grade them an A.”

“they fixed a leaking washing machine he was upfront and explained what he had done and fixed the problem. I would grade them an A.”

“They fixed my dryer or washing machine or something, they fixed my refrigerator once I have no complaints. Just that they got out there pretty quick they had to order a part for the washer it wasn't too long. I would grade them an A.”

“I have called them multiple times to get work done. They were able to responsive and set the appointment and come on time when I asked them. And I need that because I'm very busy at work, they fixed the washing machine. I would grade them an A.”

“They repaired our refrigerator specifically our freezer side. It was positive because they came on time, did the work promptly and it was reasonably price. I would grade them an A.”

“They replaced our garbage disposal we had them come out and fix our washing machine. One of the guys named Mo takes his time and that's why we use them. Someone I work with recommended them and that was about seven years ago. The last guy was interesting he said the line was broken but we were sure about that or if he broke it when he was trying to tighten it up, I would grade them a B+”

“I think we did, I know that I had the washer and dryer worked on. They were great, they came out the same day, they were kind they were courteous they explained everything. We were renting the house and we were trying to help the owner. They kind of explained everything that was going and wrote it down for the owner. I would grade them an A.”

“My refrigerator is making a little bit of extra noise but he came right out and figured out what was wrong, and it was reasonable and quick I would definitely use them again. I found them in Best Pick, it's awesome. I'm really glad they’re all putting that book out. I would grade them an A.”

“They had to make two visits, so to me that was not good. They put a piece in that didn't need to be there, so when they left the dishwasher didn't work. The door would not stay closed. I had to call them back. The gentleman that came back realized the piece they put in is for people who the machine does not fit in tightly. That meant without that my dishwasher's working fine now. I purchased it from Lowe's and Lowe's did that. I'll give them a C. He tried to put it in but two weeks later my dishwasher still after purchasing.”

“They were very quick both times that I called and used them they were there the same day within a few hours and their repairs went really quick. They did a the door on the dishwasher needed to be adjusted was one thing, and the second thing was the refrigerator the water dispenser was leaking and the third was that I sold the condo where I used them and the home inspector said that the dryer vent was disconnected but he looked back there and said it was fine. So I appreciated that he said it wasn't a problem. I mainly looked in the Best Pick Reports and they were listed so I decided to give them a shot. I would grade them an A.”

“I'd had a positive experience once before, but this time it was my dishwasher. They came and said they'd fixed it, but it was not fixed, and not only that but they knocked loose one of the roller things on the bottom of it so the bottom tray would not go back in. I called them to come back and fix the tray and the dishwasher and they said they would call me back but didn't. I called them again and again they said they would call me back and they didn't. I had to get the maker, the Boss people, to come and do it. I was quite unhappy because they charged me $140 and not only was the dishwasher not fixed but they made it so the tray wouldn't even go in the bottom. I chose them because I saw them in that Best Picks booklet. I used them the first time and the first time it worked out OK but the second time it didn't.”

“They guy that came out was really nice, everything worked well he even asked if I wanted my old parts but I told him to take them. I would grade them an A+.”

“They did our washing machine, It was fine and there wasn't any issues or anything and it was done pretty promptly. I would grade them an A+.”

“My experience wasn't negative. They might have done my washer and dryer. I would give them an A.”

“They were prompt, the main thing is they took care of the problem, so that's number 1, and then the other items is that they were, came when they said, and so forth, and were very courteous, pleasant to work with, and helpful. There were 2 trips, one was with an oven, and one was with a microwave. They're working fine. I needed to find someone who would do a certain brand, very old stuff, that were in my apartment when I moved in. I would give them an A. In both cases, the jobs weren't very difficult, but they took care of the problem, and I was pleased with the whole experience.”

“They might have done my refrigerator. They were easily reachable by phone, and I think their communication both ways was positive. They had to repair my refrigerator, but I just had some work done on my dryer, it's for my mini fridge in my basement. I would give them an A-. They just took a while, and that might not be their fault, they had to order a part, that's why it's an A-. It's still working today.”

“They took care of our dishwasher. The work they did was fine, but there was significant delays in getting the parts, and getting the repairs actually accomplished, and just, the deadline or the timeline just did not jive up to what we were expecting. I think we found them through Best Pick Reports. It's still working today. I would give them a B-.”

“They just knew what they were doing, and he was quick, he didn't waste any time, he just came in and put in the new parts that was missing, repaired the parts that was broken, and he had it in his truck, and he fixed it, and he was on his way. They repaired the refrigerator. They deserve an A+.”

“I think they came in within a 3 or 4 hour window, so that was good that they gave me a time frame, I think some of the other ones that I called couldn't give me a time frame. They repaired the dishwasher, and then they looked at a fridge. They deserve an A.”

“Appliance Repair Leaders fixed our washing machine, and the guy was very nice. He was very clean and efficient, and he did it in a very quick manner. We just called them again this week to fix another appliance issue in our home. They deserve an A.”

“We called Appliance Repair about our dryer. They came in, identified the problem, and fixed it rather quickly; they didn’t have any problems with doing that. They also gave some recommendations about what we should do. We’d give them an A.”

“When he came, he was knowing what it was he had to go and look for. The prices weren't that high. The dryer element went off. It was heater repair, it was for the dryer. I'd give them a B. I would recommend them to a neighbor or a friend.”

“Appliance Repair Leaders repaired my washing machine. They identified the problem right away, knew exactly how to fix it, and did so. I was quite satisfied. I’d absolutely give them an A.”

“I think I had them repair my electrical stove. They repaired the stove all right, and they also repaired the washing machine, I believe. Everything went well with them. I would give them an A.”

“They did my refrigerator. They did a good job. They fixed it. I was just looking for somebody that could come out quickly, and they were able to do that. I'd recommend them. I'd give them a B.”

“They did an excellent job. They identified the problem, changed the part, and fixed it. I heard about the home warranty, and I signed up for it—I pay them monthly for it. I've had their warranty for about four or five years now.”

“The only appliance we had them fix was the washing machine. The guy found the problem and fixed it. From what I remember, the worker was punctual and polite, and he cleaned up after himself. I'd give them an A.”

“It was all right. He came to check our igniter, I think, because the gas wasn't turning on, and found out that water leaked into it, I think, and destroyed the unit. So he ordered a new unit. And he was OK. He wasn't fantastic or anything, he just came and did his thing and left. I would grade them B or B-.”

“They showed up on time. They came back to repair something that wasn't repaired the first time—they fixed it a second time without my having to pay for another visit. The technician was effective. One repair was done an oven—that they couldn't repair, and that was fine—and one was on a refrigerator. I would recommend them. I'd give them an A.”

“We did have a person over here a little while ago to fix the refrigerator. It was very definitely a positive experience. There was very little to-do, they didn't charge me that much, and it's been working wonderfully since. They were recommended by one of the other people in our cul-de-sac around here. We asked about them, and the neighbor said, ‘Well, they've gotten work done for us.’ We called them, and they were very courteous and attentive, they did the job, and they didn't charge me that much. I'd give them definitely an A-.”

“I had a refrigerator repair. He got my refrigerator working. They got there on time, cleaned up, and explained what they were going to do. When it didn't work, they came back. I'd give it a B because it was a thermostat, and it didn't get put back in a position where it would keep running. So it only worked for a few days and then I had to call them back again. Once it was put in the spot where it would have contact, then it worked OK.”

“I got somebody to come out. It was for my dryer. Overall it was positive. I wanted to use the first company that Best Pick Reports recommended, but they told me that they did not repair LG appliances, and I had an LG dryer. So I had to go to the second company. I thought it was a little expensive. And then he told me that we would need to get somebody else to clean out the dryer. But he did the repair, which wasn't exactly cheap. But he was able to come pretty quickly, do the repair, he was competent, he got it done. It wasn't exorbitant but it wasn't cheap either. I would say a B best suits them.”

“Appliance Repair worked on our washing machine. They fixed it, and we’re happy. I’d say it was a grade-A job.”

“I can't remember what they did specifically, but they came quickly. I first heard about them through a friend, and I'd give them an A.”

“It was fine. It was clean. The ducts in the dryer are fixed. I would give them a B, B+.”

“They fixed my oven, which was not maintaining its temperature. The technician did it efficiently, and the oven's working now. I’d give their business an A.”

“It was fine. I would recommend them. I didn't have any problems, he found the problem and fixed it. There were no problems at all with the customer service. If A is excellent and B is good, I'd say good. B.”

“They fixed the dryer. I looked for somebody local, and they have a local office here. I would recommend them—I'd give them an A.”

“They fixed something—a refrigerator, a freezer, or something that was wrong with the ice machine. I’d give them an A grade.”

“They did appliance repair work for the washing machine when the ring came off around the first, and they did a good job.”

“Appliance Repair Leaders did some work for me back in May. I’d give them a B.”

“Appliance Repair Leaders did a stove repair for me in March. The work was done correctly the first time. The stove door had locked, and the thermostat had gone bad or burned or whatever, and so they replaced the thermostat in order to unlatch the stove door. It's been fine. I'd give them an A.”

“He was really good. My freezer had ice in it, and he had to get rid of all the ice. So, he kind of went the extra mile to get it all cleaned up, straightened out, and fixed. And he was very patient about it. He just had a real good attitude, and he was just real good at his job. This was the first time I used them. He got it fixed in time so that I wouldn't lose any food. I'd give them an A+. He showed up on time, he was courteous and knowledgeable, he was just very pleasant, and it was a reasonable price.”

“They fixed an oven and then looked at other things that needed to be repaired. We have two stoves, and one of them was not working, so we didn't feel it was necessary to fix the other one. They came in, they did what we asked them to do, and that was it. The technician was fine. He went straight to the point and straight to the job. There wasn't any debris left over. We actually were going to call them because we ended up doing a kitchen repair and needed a downstairs stove working. We were going to call them but just never did. I would recommend them.”

“Appliance Repair Leaders repaired my refrigerator. I chose them because they were the only one that didn't have a fee for coming out to my house. The workers were very professional and treated my home respectfully. They are very affordable. I would give them a grade of A+.”

“Everything with Appliance Repair Leaders is fine. They did OK. I have not had any problems with my washing machine after they fixed it. I would recommend them to a family member or a friend.”

“I think Appliance Repair Leaders worked on the refrigerator. I would give them a B+.”

“Appliance Repair Leaders fixed a range for me. The quality of the work was fine. I would use the company again. It was an A. It was good.”

“Appliance Repair Leaders came out to work on my washing machine. It has held up since the work was done. They replaced a part, and it did not take long for them to do it. They were reliable, and they called me to let me know when they were en route. He had to come back twice because he had to order the part, and then he came back when the part came. He was quick, he explained what was being done, and he asked me if I had any questions and said to call back if there were any problems. So he was real good. I would give them an A+.”

“I did not think very much of Appliance Repair Leaders. They told us that the refrigerator was fixed. Less than two weeks later, it was broken again, and at that point, they told us it would cost $800 to repair. So, we ended up selling that refrigerator and buying a new one. I think I found them online. The same issue they fixed ended up breaking again. We spent a good deal of money with them to do the first repair, and then when it died again, they said, 'Oh, well, now you're going to need this.' I would give them a C-. First of all, they were hard to get ahold of once we had a problem. They were very easy to get ahold of for the first appointment, but after that, when I called them about the problem, they actually just gave me an estimate over the phone without even coming out to see what the problem was. They were just totally unreliable. After there was a problem, they didn't want anything to do with us. Management did not do anything to resolve the situation. In fact, they said they were going to refund us the cost of the Freon that they put in there, and I never saw it come through on the bill. There was no refund issued.”

“I think Appliance Repair Leaders fixed my washing machine. They fixed it, and it didn't cost a lot of money, so I was very happy. The technician was very professional, he explained to me what was going on, and he made sure that I was able to understand what he was saying. He was respectful of my home and surroundings. He didn't take a long time, either. He told me what the problem was, he told me what he was going to do to fix it, he made sure it was OK with me that he did it that way, and I said, ‘Fine.’ He did it, and then he was gone. When I called the office initially, they took my name and my number, and they got back in touch with me pretty quickly. I called over the weekend. He wasn't able to come until Monday. He came Monday and fixed it, and it's been working ever since. I’d give them an A+. I've recommended them to other people.”

“I’ve used Appliance Repair Leaders to repair my refrigerator, and they did a good job. I haven’t had any issues since they were here. They did a wonderful job—an excellent job—A+.”

“The quality of the work for Appliance Repair Leaders was good, and the workers were wonderful. I would give them an A. I was happy with it.”

“Appliance Repair Leaders repaired my oven because it was not lighting. They responded promptly, and I thought their customer service was pretty good. I would grade them an A.”

“Appliance Repair Leaders has done work for me, and the work they performed was all right—it was fine. I would say it was OK—nothing out of this world, but OK. They did work on the oven, and it has worked since their visit. I'd say their work was above average.”

“Appliance Repair Leaders did some work on the refrigerator for an ice problem. I found their name in the Best Pick Reports book. They were very good. It was a single technician who did the work, and he was a very pleasant fellow and knowledgeable. I remember they tried very hard, and it was a very unusual thing. The poor fellow came back about four or five times. He kept working on it until he got it fixed. I think he is very good. I have a full refrigerator and a full freezer. Both of these are the Sub-Zero things. So, it was the freezer, and we did find a way to make it work well. I would grade them A-. I have used the book for quite a few things, and I have been very pleased with all of them.”

“Appliance Repair Leaders found the problem and fixed it. I’ve had them work on our refrigerator and our washing machine and dryer. When they fix it, it stays fixed. I’d give them an A+.”

“I had a positive experience. The customer service was fine. The refrigerator wasn't staying cold. Everything is working OK now. They were absolutely courteous. I would give them an A.”

“It was excellent. I had a positive experience. The dishwasher has been working properly since they were out. The technicians were very polite. It's an A+.”

“He came twice. The first time, it worked for a short while, but then there was a kink in the water line, which was not his fault. He came back, and he fixed it and didn't charge me. So, I would say that I was very satisfied with the work that he did. He knew what he was doing, worked quickly and efficiently, and he didn't overcharge me. Overall, it was a positive experience. I would recommend that other homeowners give them a call. They’re an A.”

“Appliance Repair Leaders was prompt, on time, and very quick to get the job done. They did our refrigerator repair. The quality of the work was A+. The technician was A+. This was our first time using them, and it was very good—A+.”

“The main board in the fridge was gone, and they replaced it. I called around, and I couldn’t get anybody to come out on a Saturday, but they came. The repair wasn't long at all. The guy was very efficient. He had it done in no time—he was in and out and gone. The guy was very professional, very nice, and cleaned up all his work. Everything was great. They're definitely an A+.”

“They're the place to call, especially here in the neighborhood. They're very quick to schedule an appointment and come out, and for us, it worked well. I think it was well done. The fridge was working after they left. The technician was knowledgeable in his work, friendly, and professional. I would say they're an A-.”

“The quality of the work was fine. The technicians were very nice. I would use them again. In fact, I had them out twice, and the second time, they didn't fix the problem because it was too expensive to fix. They said, ‘You really should get a new one,’ so I did. I’d give them an A+. They were very good.”

“I would recommend them because I felt that the repairman was very knowledgeable. He seemed to know what he was talking about, he was very helpful, and he was able to repair it in a timely manner. The people on the phone that I spoke to were very cooperative and explained things as far as the charges go and things like that. They responded in a timely manner. The technician was very respectful. There was only one, and he was very good. I would give them an A-. I have no problem with them.”

“They arrived on time like they promised me, and the technician who came was able to resolve my problem. He had the part in his vehicle, so that was helpful. I didn't have to wait any longer. They were able to do the job in a sufficient amount of time. They are the type of company that I'd recommend. I thought they were prompt, and the person they sent had knowledge of the appliance he was working on.”

“I had a positive experience because it dropped completely from my mind that I had a problem. It ended up just having to be reset, and I haven't had a problem with it since. This was my first time using Appliance Repair Leaders. If I recall correctly, they were on time, incredibly reasonable, and it turned out to be absolutely nothing to repair. It was no additional charge or anything. I would say they're an A+.”

“I guess it was good, but it was a little expensive. They didn't really tell me what was wrong with my fridge. The drain had frozen, and there was water leaking into the kitchen. They had to defrost the freezer to clear it, but they never said what caused it. One person came out to work on it. He seemed pretty professional. I would say they're a B+. I'd possibly recommend them to a family member or a friend.”