Appliance Repair Leaders
9th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Appliance Repair Leaders has received 4.8 out of 5 stars based on 49 customer surveys conducted through GuildQuality.
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9th year as a Best Pick Call
"We are a leading appliance service and repair company providing fast, efficient, and friendly service to maximize our customers' satisfaction. Our technicians have experience repairing every brand of household appliance. At Appliance Repair Leaders, it is our ultimate goal to provide you with quality service."

Sammy Toumi | Owner
Company Information
Services Offered
Appliance Repair Leaders provides diagnosis and repair services of all major household appliances, including refrigerators, freezers, and ice makers; dishwashers and garbage disposals; both gas and electric ovens, ranges, and cooktops; washing machines and dryers; and air conditioning units and furnaces.
Warranty
The company offers a 90-day warranty on parts and labor.
Company History
Appliance Repair Leaders is locally owned and operated.
Additional Information
The company repairs and services all major household brands, including but not limited to GE, Kenmore, Amana, Whirlpool, Admiral, Sub-Zero, LG, KitchenAid, Frigidaire, Jenn-Air, and Maytag.
Areas Served
Washington, DC

Compiled Score:

Appliance Repair Leaders has received 4.8 out of 5 stars based on 49 customer surveys conducted through GuildQuality.
5
42
4
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3
2
2
0
1
1
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
07/26/2021

“Yes, they fixed my washer so I did not have to buy a new one.”

Review by
07/26/2021

No review comments provided

Review by
07/12/2021

No review comments provided

Review by
07/12/2021

“Fixing the problem met our expectations!”

Review by
07/12/2021

“I would like to recognize the technician.”

Review by
07/12/2021

“They were clean and professional.”

Review by
07/12/2021

“I would like to recognize the technician who was phenomenal. Whoever is on the work order was great.”

Review by
07/12/2021

“The repair person. He was very knowledgeable and explained the problem and why the repair was needed.”

Review by
07/12/2021

“They were very professional and knowledgeable. They came in and took care of the problem and were gone in less than hour .”

Review by
07/12/2021

No review comments provided

Review by
07/12/2021

“They were very professional. They fixed my refrigerator, and I am very happy.”

Review by
07/12/2021

“I needed my stove top fixed and they met my expectations. The cost was more than I expected to fix.The part was in stock so I did not have to wait a long time and in that way they exceeded my expectations.”

Review by
07/12/2021

“I would like to recognize the guy that came out for exceptional service.”

Review by
07/12/2021

No review comments provided

Review by
09/16/2020

No review comments provided

Review by
09/16/2020

“I would like to recognize the technician that came to my home for his exceptional service.”

Review by
09/16/2020

No review comments provided

Review by
09/16/2020

“They met my expectations!”

Review by
09/16/2020

“The technician was terrific!”

Review by
08/26/2020

No review comments provided

Review by
08/25/2020

“The worker that came from Appliance Repair Leaders was super cool.”

Review by
07/22/2020

“They exceeded expectations. The man who came out was on time, he was polite, he explained what needed to be done, he gave me choices, he did the job, and it works great.”

Review by
07/22/2020

“I would like to recognize the tech for his exceptional service.”

Review by
07/22/2020

“The service tech did a great job doing his job and with giving me the best options to fix the appliance. He was very professional and provided excellent work.”

Review by
07/22/2020

“They were on time, professional, and competent about what they were doing. Their follow up was successful. They came back in a few days with the part and installed it.”

Review by
07/22/2020

“The guy did a good job. We did have some confusion on pricing but overall it was a good job.”

Review by
07/22/2020

“We had someone out previously from another company, and this tech from Appliance Repair saw the problem, explained the problem, showed us that problem, and fixed it. I thought we were going to have to buy a new dryer. He was my last hope before that. He did the repair and exceeded my expectations.”

Review by
07/22/2020

“They have exceptional service and excellent quality. They finished the work in a timely manner with top notch, quality service repairs.”

Review by
07/22/2020

“They were very prompt in responding to the problem.”

Review by
10/02/2019

“They were prompt and neat. They fixed the problem, and called to let me know when they were on their way. They are also reasonably priced.”

Review by
10/02/2019

“I would like to recognize the employee that came out. He was the same one that looked at my dish washer, refrigerator, and dryer.”

Review by
10/02/2019

“I would like to recognize the guy that came out. He was great and explained everything.”

Review by
10/02/2019

“The communication and the craftsmanship were fantastic.”

Review by
09/19/2019

No review comments provided

Review by
09/19/2019

No review comments provided

Review by
08/27/2019

“I would like to recognize the technician for exceptional service.”

Review by
08/21/2019

“Appliance Repair Leaders were very punctual, professional, and thorough.”

Review by
08/09/2019

“Appliance Repair Leaders exceeded our expectations.”

Review by
08/08/2019

“The company was very professional and did a good job.”

Review by
08/08/2019

No review comments provided

Review by
08/08/2019

“The courteousness of the woman that answers the phone at the office.”

Review by
07/05/2019

No review comments provided

Review by
07/02/2019

“Josh was terrific and was on the money with his work.”

Review by
07/02/2019

“Appliance Repair Leaders exceeded my expectations because they were able to get the part for my dryer fast and completed the repair with a quick turn around. It was an overall good experience.”

Review by
07/02/2019

“It a was pretty quick, in-and-out job.”

Review by
07/02/2019

No review comments provided

Review by
07/02/2019

No review comments provided

Review by
07/02/2019

“No not at this time.”

Review by
07/02/2019

No review comments provided

Review by
07/25/2018

“I would recognize the person who came out to repair the refrigerator for exceptional service.”

Review by
07/24/2018

“I would like to recognize the gentleman that came, for his exceptional service. He was very, very professional and he explained everything that he was doing. He was very thorough.”

Review by
07/24/2018

“I would like to recognize the technician that came out for his exceptional service.”

Review by
07/24/2018

“They exceeded my expectations because of the first time that they came by the house.”

Review by
07/17/2018

“I would like to recognize Mr. Musa for his exceptional service.”

Review by
07/16/2018

“I would like to recognize the last two guys who came and worked at my home for their exceptional service. They were outstanding.”

Review by
07/16/2018

“I would like to recognize the guy that came to fix it, for his exceptional service.”

Review by
07/16/2018

“The guy that came was very good, but I don't remember his name.”

Review by
07/16/2018

No review comments provided

Review by
07/16/2018

“I was satisfied with everything.”

Review by
07/05/2018

“They showed up on time, diagnosed the problem, and fixed it. It now off of my plate.”

Review by
07/05/2018

“They came out right away.”

Review by
06/26/2018

“I would recognize the person who came out to do the work for exceptional service. He was friendly, professional, and fit us in the same day, which meant he had to drive home during rush hour traffic.”

Review by
06/26/2018

“The repairman resolved the problem quickly and did not mess around.”

Review by
06/21/2018

“He articulated everything, explained everything. Customer service was top-notch. I appreciated him showing me what I was paying for.”

Review by
06/21/2018

No review comments provided

Review by
06/21/2018

“Everybody was good.”

Review by
09/14/2017

“They got the job done. They fixed something in the refrigerator. Overall, I would give them an A.”

Review by
09/14/2017

“They did work on our dryer. They did a good job. They were very responsive. They get an A.”

Review by
09/14/2017

“The guy was a bit of a jerk. He had to come and fix the fan in the refrigerator. He literally did nothing, and he was a little cocky about the price for walking in and doing nothing. I wouldn't file a lawsuit. He didn't do anything. He was on time. I absolutely would not recommend them.”

Review by
08/29/2017

“The technician was really good. They repaired a refrigerator. I would give them an A.”

Review by
08/29/2017

“They're great. They fixed my refrigerator. I'd be more than likely to recommend them.”

Review by
08/20/2017

“They did garage repair. They got the job done, the workers were professional, and their quality of work and customer service were great. I'd give them an A+ overall.”

Review by
08/20/2017

“They replaced the sump pump. They explained exactly what went wrong, and we got good service. They did A work. I would be likely to recommend them.”

Review by
08/20/2017

“They did fine. They put in a new air conditioner and new furnace. They told me I didn't need a water heater and saved me $1500. They were excellent. They were very clean. They made sure they had their little booties on every time they walked through the house. They did everything through the back door, and they were in and out. I'd give them an A. They had to explain everything because I need to know where all of the cut-off valves and everything are, and they were very patient with me. I'd be very likely to recommend them. They're a little pricey high, but I realize they're a big company, and they've got a lot of people to pay—I'm sure that's why. The difference between this year and five years ago, our hot water heater was $900. Now it's $1500. That's five years. If you go with a single guy, you could get it cheaper.”

Review by
08/20/2017

“They did a very good job. I would use them again. They've done a couple of things. They did the refrigerator, and the icemaker they had to replace. I think they did the dishwasher. They might have done something on the washing machine. They were very pleasant. They came when they said they were going to come. They were efficient. The price was reasonable. They knew what they were doing. I'd give them an A-. I would definitely recommend them.”

Review by
08/20/2017

“They repaired a dishwasher for me. They were prompt. They were very knowledgeable, knew exactly what was wrong, diagnosed it very quickly, and were able to fix it without having to get any parts or do anything. He was able to fix it right then. I would grade them A for the overall experience.”

Review by
08/20/2017

“They did refrigerator work and a diagnosis of the stuff. It was two refrigerators. I appreciated somebody talking straight, being very clear about what the cost was going to be, and what the problems were. It was prompt. I'd give them a B+ overall. It was a little pricey.”

Review by
08/15/2017

“They came to my place twice, and they were very professional, and I had a very positive experience. I really like these guys, both of them. I'd give them an A+. They solved the issue, and they were very efficient and solved it. I'm a satisfied customer. I would recommend them.”

Review by
08/15/2017

“It was fantastic. They were honest, prompt, thorough. They were very informative. They left us to make our decisions based on what we thought was best for us. There was no pressure. Basically, they just did a fantastic job. The installation was no problem. I'd give the overall experience an A+.”

Review by
08/15/2017

“I liked how fast they were. I'd rate them A. I would recommend them.”

Review by
08/15/2017

“I would grade the overall experience with an A.”

Review by
08/15/2017

“He was fast. He was honest. He got the part in quick and came back. That was it. I'd grade the overall experience A+.”

Review by
10/05/2016

“They did work on my oven. It was fine. He fixed my oven without me having to buy a new one. I'd give them an A+ rating.”

Review by
10/05/2016

“They ordered a part, it got here really quickly, and they put it in. It was for my oven. A+ work.”

Review by
10/05/2016

“They came quickly and did the job thoroughly. The technician showed me how to clean and do some maintenance on my own. They were repairing a gas stove for me. They're A+.  ”

Review by
10/05/2016

“I had a refrigerator repaired last year. It was something with the icemaker. I had no problems with the work they did. It was excellent. I'd be likely to recommend them.”

Review by
10/05/2016

“One of the biggest things that made it positive for me was that the repairman explained what was going on while he was doing the repair. He was also a nice and sociable person. He seemed to know what he was doing and the repair ended up going properly, so I think it all went well. They repaired my dryer. I'd give them an A+ grade. They did a good job.  ”

Review by
10/05/2016

“I had somebody from Appliance Repair Leaders come out and fix our refrigerator. He was knowledgeable and friendly. It was an A+ effort. He diagnosed the problem, had the part, and replaced it.  ”

Review by
10/05/2016

“The guy was quick and he came on short notice, and the problem was resolved. We had a problem with the defroster on the refrigerator. I would give them a solid B.”

Review by
10/05/2016

“Sometime last year, we had an issue with the washing machine. I got it repaired and it's looking fine. I'd give them a B. It was pretty good work.”

Review by
10/05/2016

“We've called them twice. The first time, I was satisfied with them. The second time, I ended up making the repair myself. They wanted to overcharge us. I just didn't care for them at all. I wouldn't use them again. The first time we had a freezer—a refrigerator—an ice cube tray was frozen up and the second time he was coming out to replace a switch on the oven, which they wanted to charge over $2. They charge $6 just to come out and say and I explained to them on the phone what I wanted them for and they still had to come out and charged us $6 just to come out and tell me they're going to charge a couple hundred dollars for the work which was only a $75 and five-minute fix. Basically I think they wanted to rip us off. I would not use them again. I wouldn't recommend them to anybody.”

Review by
10/04/2016

“The technician was knowledgeable and pleasant. They repaired my refrigerator. I've had them do other things for me as well—dishwasher and other refrigerator work. They get an A from me.  ”

Review by
10/04/2016

“Appliance Repair Leaders did a refrigerator repair. They were timely. The guy fixed it right away and we've had no issues since. It was good work. The temperature was off in the fridge and they came and fixed it. They deserve an A.”

Review by
10/04/2016

“They did some work on our dryer and dishwasher. The technician was good. I'd give them an A.  ”

Review by
10/04/2016

“It was great. I have no complaints at all.”

Review by
10/04/2016

“It was good. They earned an A.”

Review by
10/04/2016

“I don't have any complaints.”

Review by
10/04/2016

“I'd give them a B. It's still working, so I guess the quality of work is pretty good. Everything was good.”

Review by
08/12/2015

“The refrigerator, these guys came and they did the work. I found them in Best Pick Reports, I would grade them an A.”

Review by
08/12/2015

“they fixed a leaking washing machine he was upfront and explained what he had done and fixed the problem. I would grade them an A.”

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