Acree Plumbing, Air & Electric

tiffany haager

4 months ago

Can't say enough great things about this company and their techs. Cameron was educated and very professional and compassionate for the situation. My a.c unit went out middle day and I didnt notice til 8 pm. He was at my house by 9 trying to fix the problem. Ended up needing a new unit. He took care of the whole process. Shawn the tech who installed the new unit was timely and it took him and James only about 2 hours to take out the old unit and hook up the new one. I was so shocked. They completed their job even though it had just rained and was muddy. USE THIS COMPANY !!! Well worth the little extra money you might pay.

Pamela Cooper

7 months ago

had a great experience with Acree Plumbing! I had a new garbage disposal installed, and it was a little bigger than my previous one, but Daryle Wall handled everything seamlessly. He made the necessary adjustments under the sink to make sure everything fit properly and worked perfectly. He was professional, knowledgeable, and took the time to explain things so I felt confident everything was done right. He also left everything clean and in great condition. It’s not always easy to find reliable and thorough service, but this was definitely one of those great experiences. Highly recommend Acree Plumbing!

Alexandre Guerrini

5 months ago

I’m always anxious when a technician comes to inspect an old but fully functioning A/C unit. I have a maintenance contract with Acree, and their technician came last week to inspect the system. He didn’t replace the insulation tape that had been installed by their own team during a previous visit. He also unplugged the condensate pump (not sure why) and apparently forgot to plug it back in. I only realized it after water started leaking all over my garage. But they definitely took the time to tell me I needed to replace 2–3 electrical parts for nearly $2,000 total. When I asked for a cost breakdown to better understand the labor charges — because the price seemed extremely high — I was told they don’t provide that information. First time I’ve ever heard that from a contractor. Now I’ll wait and see whether my A/C suddenly “fails” in the next couple of weeks… after running perfectly fine for the past year. I’m giving 2 stars only because previous visits had gone better. But even then, I always found their pricing unusually high.

Marti Glenn

3 months ago

Our experience with Johnnie Dorris was very satisfying from start to completion of job which included 2 visits. He is very knowledgeable, efficient & personable young man & your company is very fortunate to have him in your employ. I would have been pleased to have him in my employ before retirement.

Jason Tropf

a month ago

I paid this company hundreds of dollars to fix the kitchen lights shown in the attached photo. They did not fix them; and after I reported that the problem remained, they ignored me. The experience was unacceptable from beginning to end. They originally scheduled the appointment for Monday but never showed up. I received only an automated text, and my call was not returned. The appointment was eventually rescheduled, and they showed up the second time. During the visit, they instructed me to purchase additional switches, lightbulbs, and light fixtures. They installed those items, collected my payment, and left. Afterward, I discovered that the exact same problem remained: several kitchen lights still do not work, just as they did before the service call. The attached photo documents the unresolved condition. I repeatedly notified the company that the repair had failed and asked when they would return to fix it. They told me the matter had been “escalated,” but nobody followed up or scheduled another visit. When I contacted them again, they simply stopped responding. I paid for a diagnosis and repair, not for unnecessary parts, guesswork, and then silence. Between the missed appointment, poor communication, added purchases, failed repair, and refusal to respond afterward, this was a complete waste of my time and money. I am demanding a full refund. I cannot recommend a company that takes payment, leaves the original problem unresolved, and then ignores the customer.