The Comfort Authority, LLC

Angela Poff

3 months ago

Great service, even better people Big shoutout to the team at The Comfort Authority! We just replaced an aging AC unit with them (thanks to Luis for the initial inspection, Derek for the help with the planning and design, and Gary & Shiar for the smooth install). It’s such a relief knowing we won’t be sweating it out this summer! They also just started offering plumbing in the last year, which is awesome. James was fantastic—he fixed a bunch of lingering issues we had in one visit. It’s rare to find a company that does both AC and plumbing this well. They’re honest, fair, and they genuinely seem to care about the homeowner as well as their product. Definitely our go-to from now on!

Tre

4 months ago

Luis serviced my HVAC/AC and Dalton took care of plumbing/water heater. Both services handled with perfection and very detailed. I had a water heater installed in 2006 that needed an immediate swap out. 2 hours later I had a new water heater delivered and installed thanks to Dalton and Comfort Authority. 5 stars to both these guys. We really appreciate your service.

Robert Page

3 weeks ago

Gage was great. He communicated the time before he was coming out and arrived on time. He was immediately friendly and knowledgeable and was able to diagnose the problem fairly quickly as well as fix it fairly quickly and explain the pricing. The sad part is I already pay another company for monthly service and they weren’t available when I needed them most and it wasn’t until I was able to book your company, that they responded back apologizing and saying that they did have availability the same day that you guys were coming out but they were gonna be a 12-4pm window and I had you guys coming out fairly immediately so I told them no. Thank you for being available on such short notice and on a holiday to boot and sending out a friendly and knowledgeable technician like you did. I may have to consider switching to your monthly plan.

Kyle Peck

2 months ago

The people at the Comfort Authority are awesome. Honest and reliable. Everyone I met and dealt with from Maverick, Derek, and Chris to help me find a good resolution that I felt comfortable with was a breath of fresh air. Gary and Shiar, the two who installed my new unit, were incredibly professional. They walked me through everything and made sure I was in the know throughout the entire process. I highly recommend the Comfort Authority and I’m glad I’ll be doing business with them for the next 10 years.

Lauren Osborne

4 months ago

I cannot say enough good things about Chris with The Comfort Authority. Chris came out to do my annual A/C maintenance, and instead of rushing through it, he truly listened to concerns I’ve had for years. He took the time to look back through my service history and saw that I had been complaining about uneven heating and cooling for nearly five years. He didn’t brush it off — he went above and beyond. Chris climbed into my attic to inspect the ductwork, checked every vent in the rooms I was having problems with, and then clearly explained what was causing the uneven temperatures in my home. True to his word, five days later the team came out and made duct modifications. A week after that, they returned for a few final adjustments. For the first time in five years, my home is finally comfortable — my rooms are now within one degree of each other. The difference is incredible. I am so grateful for Chris’s dedication, professionalism, and willingness to advocate for me. He truly went to bat for us and made sure the issue was fixed the right way. A huge thank you as well to Peter and Gary, who assisted with the duct modifications. The whole team was outstanding. If you’ve been dealing with comfort issues in your home, I highly recommend The Comfort Authority — and especially Chris!