As You Wish Electric, Plumbing, Heating, Air

Rene Sauser

3 months ago

I received a text from As You Wish for an A/C Tune-up special that turned out to be so much more than expected. After setting up an appointment, Tessa from the office texted a confirmation along with a photo of my technician, Rich. Rich was fantastic—on time, extremely knowledgeable, and highly communicative. Following his comprehensive inspection of my furnace and A/C, some serious issues were discovered. My 20-year-old furnace had a cracked heat exchanger, which Rich showed me via camera, and the 30-year-old A/C had lost its cooling efficiency, wasting a lot of energy. Rich spent nearly two hours on-site, all for the amazing special price of $29! He offered a free replacement estimate and had the office schedule it around my upcoming trip.[1] Two weeks later, Dan Severt arrived promptly to take measurements and size the new systems. He provided a detailed estimate, explained my options, outlined the installation process, and covered financing. I decided to proceed using a GreenSky loan, which offered monthly payments with no early payoff penalty and no interest if paid in full within 18 months. Dan called the office to schedule the job and kickstarted the loan process. Shortly after, Tessa texted the installation details to begin the very next day. Tessa sent another text to confirm the appointment with photos of the incoming technicians. The next morning, she notified me they were on their way and provided a tracking link to monitor their progress. Technicians Obet and Cody arrived to begin the installation. As expected with a 40+ year-old home adapting to modern building codes and smart systems, a few issues popped up. The guys kept me informed at all times, explained my options, and executed clever workarounds. Dan even stopped by personally to evaluate the situation, answer questions, and offer advice. Soon after, a highly experienced Carlos arrived to assist with problem resolution. The team worked incredibly hard from 9 a.m. to 10 p.m. to finish up for the electrician. They left the job site clean and hauled away the old units. Meanwhile, Sarah back at the office handled the necessary permits and texted me that she had arranged the two required inspections—one for electrical work and the other for Snohomish County building code compliance. She let me know both entities would reach out directly to schedule. I then received a text that the electrician, Fredo, would arrive early the next morning. He showed up right on time and finished the electrical work just as Benjamin arrived. Benjamin completed the final system checkout, testing, and startup, and demonstrated how to program the new smart thermostat. Everything worked perfectly. Without exception, everyone involved was punctual, highly communicative, organized, and skilled. They were courteous, positive, and completely respectful of my property. This was, by far, one of the best experiences I've ever had with skilled labor! Kudos to As You Wish for employing quality people and using premier HVAC suppliers. I highly recommend them to anyone looking to update or service their existing equipment. Ordinarily, I would have sought multiple estimates for such a massive investment. I don't know how As You Wish compares to competitors on price, but I am glad I didn't look elsewhere. I might have gone with a cheaper option, but I know for sure I couldn't have found anyone better!

Katrina

3 months ago

Professional service, timely and great quality work. After setting appt you get worker ID sent to you before appt. So you know who'll you'll be working with. I had 4 new bathroom fans with lights installed, with their brand Pansonic recommendation, the fans are so quiet! Loving the extra light in the bathroom and quiet fan. Thanks As you wish!

Scott Owens

4 months ago

Jon was great, detail oriented and thorough. On time, early even and hard working. We had many needs, he fixed everything. He was friendly and personable. We certainly would recommend him to our friends and family. We appreciated all his hard work and are very thankful for his due diligence. Haven’t above and beyond to give us good service.thank you very much

Karen Sterkowicz

3 weeks ago

Johnathan B was great. He took the time to go through all the possible options to meet my current electrical needs and think through future proofing. Old, large outlet replaced along with proper wiring and breaker. Thank you!

Sherene Sandhu

5 months ago

I genuinely wanted to leave a positive review, but unfortunately I can’t recommend As You Wish for vent and duct cleaning. The first issue was scheduling. I took PTO twice for appointments, only to be told midway through the day that technicians would not be arriving. After I complained about taking a second day off work, they eventually sent technicians later that afternoon. I want to be clear that the two technicians who came to my home were kind, respectful, and appeared hardworking. My frustration is not with them personally, but with the company, its equipment, and the quality of the service provided. After the cleaning, my entire home was left covered in a thick layer of dust — floors, furniture, walls, linens, and even pet items. I’ve now spent days cleaning and am paying additional money to have parts of my home professionally cleaned again. I suffer from asthma, so this has been more than an inconvenience; it has affected my health as well. What surprised me most was the apparent lack of proper containment equipment during the cleaning process. From my understanding now, duct cleaning should not leave your house significantly dustier than before. Even three days later, dust continues settling throughout my home despite repeated cleaning. Again, the technicians themselves were courteous and seemed to do the best they could with what they were given. My issue is with the company’s standards, equipment, and overall service quality. I regret trusting that the necessary tools and procedures would be used, and I cannot recommend As You Wish for this type of work. In hindsight, paying more for a better-equipped company would have saved me time, money, and a great deal of frustration. Photos are from day 4 of daily cleaning, dust continues to fall and settle on furniture. I’ve also called and left messages to no response from the company.