Len The Plumber
1st year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Len The Plumber has received 4.1 out of 5 stars based on 56 customer surveys conducted through GuildQuality.
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10
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6
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5
1st year as a Best Pick Call
"For over 20 years, our customers have become repeat customers because they trust us. They know we'll do what we say we're going to do and that we'll stand by our work. Our technicians have the expertise and knowledge to complete any plumbing job, big or small."

Len Bush | Owner
Company Information
Services Offered
Len The Plumber is a full-service plumbing company that offers drain cleaning; sewer, water, and gas line work; and water heater repair and replacement. The company also specializes in sump pumps, wells, video sewer inspections, trenchless sewer line repair, boilers, and water purification.
Company History
The company was established in 1996 by owner Len Bush.
Distinctions
The company is a Maryland PHCC member and received 2019 Readers' Choice Awards for Best Plumber by The Baltimore Sun and Baltimore Magazine.
Employee Information
Employees wear uniforms, drive marked, fully stocked vehicles, and undergo background checks and drug testing prior to being hired.
Additional Information
The company offers free sewer line estimates and same-day service seven days a week with no extra charge for evening or weekend appointments. Financing options are also available.
Areas Served
Ambler, Collegeville, Glenside, Harleysville, Lansdale, Norristown, North Wales, Pottstown, Royersford, Coatesville, Downingtown, Kennett Square, Phoenixville, West Chester, Bryn Mawr, Malvern, Philadelphia, Wayne, Chalfont, Doylestown, Feasterville Trevose, Langhorne, Morrisville, Newtown, Perkasie, Southampton, Warminster, Broomall, Havertown, Media, Springfield
Address
7 Chelsea Parkway Suite 709
Boothwyn, PA 19061
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
PA129501

Compiled Score:

Len The Plumber has received 4.1 out of 5 stars based on 56 customer surveys conducted through GuildQuality.
5
33
4
10
3
6
2
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1
5
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/28/2019

“From start to finish, Len the Plumber's crew was professional. Despite some bumps in the road they were patient and persistent and completed the job in grand fashion.”

Review by
08/22/2019

“The guy that came out and did the work.”

Review by
08/15/2019

“The technician was condescending and rude. We also have come to believe we were overcharged for this work.”

Review by
08/10/2019

“He had to return to fix the problem done the first time”

Review by
08/05/2019

“They called ahead of time to try and come earlier than expected which exceeded my expectations considering the job was not a emergency.”

Review by
08/05/2019

“My technician did a good job with the workmanship.”

Review by
08/05/2019

“The technician was very professional and informative. He got the job done right.”

Review by
08/05/2019

“Len the Plumber is great. They did the job right the first time.”

Review by
08/05/2019

“The plumber that came out did a great job.”

Review by
08/05/2019

No review comments provided

Review by
06/26/2019

“very professional and helpful”

Review by
06/26/2019

No review comments provided

Review by
06/26/2019

No review comments provided

Review by
06/25/2019

“Len the Plumber (PHL) met or exceeded my expectations just in regards to him coming.”

Review by
06/24/2019

No review comments provided

Review by
06/24/2019

No review comments provided

Review by
06/24/2019

“Len the Plumber (PHL) met or exceeded my expectations in completing the job in one day.”

Review by
06/24/2019

“The guy was excellent. He took his time and did everything he needed to do.”

Review by
06/24/2019

No review comments provided

Review by
06/24/2019

No review comments provided

Review by
06/24/2019

No review comments provided

Review by
06/24/2019

“The time it took to do the job was great. He just had to get the proper tools and equipment.”

Review by
06/24/2019

“They didn't meet or exceed my expectations in any of my areas.”

Review by
06/24/2019

No review comments provided

Review by
06/22/2019

“I would like to recognize Chris for his exceptional service. He even called and came by to check on things after the project was completed.”

Review by
06/21/2019

“They met/exceeded my expectations in all areas. They are excellent people.”

Review by
06/19/2019

No review comments provided

Review by
06/15/2019

No review comments provided

Review by
06/14/2019

No review comments provided

Review by
06/14/2019

No review comments provided

Review by
06/14/2019

“Mark Nagle”

Review by
06/14/2019

No review comments provided

Review by
06/14/2019

“I did appreciate they came within an hour of my call.”

Review by
03/12/2018

“They were able to come the same day. They just fixed my toilet. I'd give them an A.”

Review by
03/12/2018

“When I talked to the guy, I told him that I had checked on all the parts that were necessary to do the job and he agreed with me that those parts were what he would use, and then I research how much those parts would cost and I found out that he was overcharging for his labor. He did the whole job and he gave me a minor discount because of my complaint but I still wasn't satisfied because I told him that I would get the parts and he could just do the labor and he mislead me because he said, ‘Oh well I have to get them,’ even though I just told him exactly what I need, I can get. So, I think there was a little bit of deception. I'd give them an A. I thought the quality of work was adequate. I'm assuming he knew what he was doing. He replaced the well pump.”

Review by
03/12/2018

“We use another company and they didn't send a person when we needed it and we were very upset so we heard of Len the Plumber and we called and were very satisfied. It wasn't a huge job but it was important for us and ended up with a very, very pleasant individual, obviously knew what he was doing and fixed it and wore little boots so he wouldn't get our house dirty and all that stuff. It was a restroom, I think there was a toilet issue. There weren't any issues so I'd give them an A-. They did a good job and worked. Likely to recommend them.”

Review by
03/12/2018

“They came at a time when I really needed someone. They didn't turn me down and the guy was proactive on the job. He didn't leave me hanging. They put a faucet in for me. It was excellent all the way through. A+. The guy who did my work was excellent. He had patience. I had to run out to the store to get a faucet. That man could've left my house. He stayed there, he waited for me to come back because I had the wrong faucet. So, he waited at my house patiently for me to come back to go get the faucet.”

Review by
03/12/2018

“They did a great job. They were very responsive, did the job and that was it. I had an emergency leak in the bathroom that was leaking through my floor to the ceiling below and they were able to come in and take care of that problem. I'd give them an A+, I was very pleased.”

Review by
03/12/2018

“The guy that came, he had a good temperament and they had good service. They did regular house plumbing, a sink in my kitchen. I'd give them an A+. Very clean. Made sure everything was cleaned up and took everything behind.”

Review by
03/12/2018

“I only had them come one time. They came quick. The guy seemed competent. We've had incompetent people before, I'm sure everybody else has had too. It was a situation where we had to eliminate if it wasn't this, then it was something else. And it was pretty straightforward. It was not a complicated thing. I'd call them again.”

Review by
03/12/2018

“The technician that came, he worked until he got the problem solved. My sink was clogged up. I'd give them an A. I would definitely use them again.”

Review by
03/12/2018

“They were just very good. They replaced the sump pump. I'd give them an A. Customer service was great too. Very likely to recommend them.”

Review by
03/12/2018

“I liked their responsiveness. They did both drain/sewer and inside plumbing. I'd give them an A. I had a good experience overall.”

Review by
03/12/2018

“What I thought was going to be a clogged toilet has turned into a major project of pulling pipes out of cement floors and stuff like that, so it's turned into a little more than I had expected. It started off as a blocked-up toilet downstairs and it backed up into the shower and they found that the pipes underneath the concrete were all broken up. I'd probably give them a B overall. Quality seems to be good.”

Review by
03/12/2018

“My brother had to fix the tub and he had to fix the garbage disposal - I don't know if Len did that or not. But the garbage disposal, the pipe was put in the wrong way. My daughter just had a baby and we had beef and noodles the other day and I went to chop up the noodles and they went all over the bottom of the sink, all the way down the basement. I had to clean all that. We had somebody here to fix the tub upstairs. We had him fix the toilet because it was leaking through the light fixture below it. So Len came in and fixed the toilet. And he also did the garbage disposal and he put it in wrong and caused me a nightmare. I would say B. We don't have any problems with the toilet, but it backs up sometimes.”

Review by
03/12/2018

“They were good. They did what we needed them to. It was more house plumbing. I was satisfied. I wouldn't give the highest grade, a B+ is good. I think they were good. I'd recommend them.”

Review by
03/12/2018

“They replaced a well pump. I would say they're B+.”

Review by
03/12/2018

“The only thing I can tell you, they don't give you the estimate right away, there was back and forth and it was really expensive. They did the job for like $700. Not satisfied, C. Quality was OK.”

Review by
03/09/2018

“Len The Plumber were very good. They were doing some general plumbing and they did very well. No complaints at all.”

Review by
03/09/2018

“Len The Plumber did a nice job, very nice job. It was a general plumbing job for me. I'd give them an A+.”

Review by
03/09/2018

“The guy they sent out had a good personality. I'm a bit of a do-it-yourselfer, but what he did for us was something that was over my head. He didn't mind me watching over his shoulder and actually took the time on one or two occasions to explain what he was doing and why. I found that very nice of him and because of that, we'll most likely call them again. They were replacing a trap in a section of plumbing in a bathroom tub. I'll give them an A. So far, so good. I would highly recommend them.”

Review by
03/09/2018

“The plumber they sent me was very nice, did the work very quickly, and was in and out. It was good. They unclogged a toilet for me and fixed a leaky pipe that runs through the bath. I'd give them an A.”

Review by
03/09/2018

“It was good. Len The Plumber pretty much explained everything in full detail without leaving anything out. It was good. They put in a new well. I'd give them an A. It was on time. Everything was good.”

Review by
03/09/2018

“He came when he said he would and he did the job we needed. I'd give them an A.”

Review by
03/09/2018

“I remember they came out right away but they didn't quote us a price to fix it, and then we're having them install a farm sink. And then the sink, they said they had to install it before they could do the rest. So, we made an appointment for a couple of days later and a different person came out and they did it all but then it was like almost $800 and we had no idea it was going to be that much. They did a nice job but it was very pricey and then there was no quote at the beginning like there should've been. And then I felt bad for the second guy because he's like, “You should've had a quote before we left the first time.” I would say they're a B.”

Review by
03/09/2018

“He seemed to be very knowledgeable but it was very expensive. I didn't understand the charge. My garbage disposal wasn't working. I'd probably give them a D because of that. I think it was kind of ridiculous, a crazy charge. There were no complaints with their quality of work, customer service, or punctuality.”

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