Vito Services
Air Conditioning & Heating
Hours of Operation
Business Address
681 Southlawn Lane
Rockville, MD 20850
Company Details
Services Offered
- Humidifiers
- Boilers
- Air Cleaners
- Air Duct Cleaning
- Ductwork Repair and Installation
- Furnace Repair, Installation, and Replacement
- HVAC System Repair, Installation, and Replacement
- Heat Pump Repair, Installation, and Replacement
- Thermostat Installation, Repair, and Replacement
- Ventilation Services
Services Not Offered
Not specified
Minimum Job
Not specified
Warranty
- 1-year parts and labor warranty on installations
Additional Information
Employee Information
Not specified
Insurance Coverage
General Liability Insurance
Workers' Compensation Insurance
Company History
Distinctions
- Member of the Nexstar Network
- BBB Accredited with an A+ rating
Customer Benefits
Availability
Emergency 24/7;Same day
About this company
License
2701021865
Ratings & Reviews
Compiled Score:
Vito Services has received 4.8 out of 5 stars based on 571 customer reviews. Learn about Our Research Process.
No review comments provided
DC Homeowner
"I am very satisfied with the work done by Vito Services. It was efficient. I had a question about the charge for the work."
Ruby E.
Washington, DC
"The Vito service tech was professional. Appeared to"
Carol C.
Washington, DC
No review comments provided
James V.
Washington, DC
No review comments provided
MD Homeowner
No review comments provided
Stephen H.
Washington, DC
No review comments provided
DC Homeowner
No review comments provided
MD Homeowner
No review comments provided
Josephine C.
Herndon, VA
No review comments provided
Jeff W.
Silver Spring, MD
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Paul R.
Bethesda, MD
No review comments provided
Paul K.
Washington, DC
No review comments provided
Marcia M.
Silver Spring, MD
"The amount that I was charged was too much, I would have told to leave. The task seemed too easy for such a large price."
MD Homeowner
"Initially, they told me one price. They came out and jumped it up, and I said no. There was a problem with pricing, and I am not sure if that was the guy who came out and decided to up it. That was a little bit of an issue, and then they came back and agreed to the price they initially told me it would be."
MD Homeowner
"Vito Services is courteous, professional and they get the job done."
Charmayne B.
Washington, DC
"I was very satisfied with the service."
MD Homeowner
No review comments provided
Chris N.
Rockville, MD
No review comments provided
Jonathan M.
Alexandria, VA
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John C.
Rockville, MD
No review comments provided
Les H.
Rockville, MD
"Knowledge and professional."
Ellen W.
Rockville, MD
"The company was super responsive!"
Kelly Z.
Washington, MD
"Had to have tech come by twice before problem was addressed. Only two of the five mini splits in my home were even looked at. One of the others is now on the fritz and I am not looking fwd to being charged an insane amount of $ again just for the one unit."
Bess J.
Washington, DC
No review comments provided
MD Homeowner
No review comments provided
MD Homeowner
No review comments provided
Claire A.
Germantown, MD
No review comments provided
DC Homeowner
No review comments provided
Darlene H.
Olney, MD
"Came promptly; cleaned up well."
DC Homeowner
"Gavin was a great technician."
Jeremy A.
Silver Spring, MD
No review comments provided
Arthur P.
Gaithersburg, MD
No review comments provided
MD Homeowner
No review comments provided
MD Homeowner
No review comments provided
Toni R.
Gaithersburg, MD
No review comments provided
MD Homeowner
No review comments provided
MD Homeowner
No review comments provided
Alan A.
Hyattsville, MD
No review comments provided
DC Homeowner
No review comments provided
DC Homeowner
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DC Homeowner
No review comments provided
MD Homeowner
No review comments provided
Ira L.
Rockville, MD
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MD Homeowner
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DC Homeowner
No review comments provided
MD Homeowner
"Vito Services are efficient and cost effective."
MD Homeowner
"Vito Services has excellent people, excellent professionalism, and excellent customer service."
Vitor N.
Rockville, MD
"I thought the salesperson was very patient, explained everything to me that he saw needed to be done, and how it was possible to get it done, and encouraged me to stay in contact with him throughout the job."
Gloria E.
Washington, DC
"They were very reliable."
MD Homeowner
No review comments provided
Janet D.
Washington, DC
"Vito Services have been very helpful to my family even through this Covid 19 Pandemic in carrying out their responsibilities to us and in being more than understanding and respectful of our situation. We recommend them to all very fervently. Sincerely, Norris A. Robertson, Jr."
Norris R.
Gaithersburg, MD
No review comments provided
MD Homeowner
No review comments provided
Minaxi S.
Upper Marlboro, MD
No review comments provided
Beth M.
Silver Spring, MD
No review comments provided
Jeanne C.
Arlington, VA
No review comments provided
Upali P.
Silver Spring, MD
No review comments provided
Rossi M.
Silver Spring, MD
No review comments provided
MD Homeowner
"I was recommended to Vito Services by a friend. The initial work was to replace a heat pump unit. The work was completed but there was no final walk through with me to talk about what had been done and inspect the final product. The Vito team removed a piece of trim molding that was not replaced and did not balance the airflow as agreed to in the scope of work. Since the work was done (less than 5 years ago) the motor on the unit went bad, two circuit boards blew, and the thermostat went bad. As we were trying to get the above items fixed, there were constant backordered items with no follow up from Vito Services. I would set reminders on my calendar to call them for follow up on the needed parts...sometimes 6 to 8 weeks out. Typically, it would be 3 to 5 calls needed for each part. There were promises by the Vito team to call me back but, that rarely happened. Also, I can't think of a single voicemail message that was returned. The last part of this is the cost...as the equipment installed by Vito was breaking and I was spending time to track them down for follow ups, I would be charged for the work when the equipment was worked on. I understand they need to be compensated for their time and expertise, but at times it seemed insulting to be charged full price for Vito to fix equipment that was installed by Vito less than 5 years earlier."
Matt B.
Gaithersburg, MD
No review comments provided
Kathy M.
Takoma Park, MD
No review comments provided
DC Homeowner
No review comments provided
Patty M.
Oakton, VA
No review comments provided
Regina G.
Bowie, MD
No review comments provided
Jennifer H.
Gaithersburg, MD
No review comments provided
Nancy W.
Washington, DC
No review comments provided
MD Homeowner
No review comments provided
Ron C.
Olney, MD
No review comments provided
Sue C.
Gaithersburg, MD
No review comments provided
DC Homeowner
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MD Homeowner
"Yes,"
MD Homeowner
"This company is top notch and very thorough. Also they cleaned up without being coaxed! I would recommend them and have done so after they finished my job."
Jeane M.
Washington, DC
"I have recommended Vito Services to several friends and family members. All have been pleased with their experience-as have I!"
Polly G.
Washington, DC
"Service is complete and prompt when an issue arises. Like the yearly check of all plumbing."
MD Homeowner
"Darnell was professional, efficient and friendly."
May W.
Rockville, MD
"They did not fix my A/C but rather came twice to do bogus repairs costing me a lot of money while still having the issue. This has been going on since winter, when I originally told them of the issue. They said they couldn’t look at it until it was running. They sold me a service contract at that time which said I was to get two paid service to check my a/c, heater and water heater which they never called to schedule and when I asked about it they acted like they knew nothing about it. My machine is not that old and they put it in along with the water heater. I am most disappointed with their services."
Karen A.
Poolesville, MD
No review comments provided
DC Homeowner
No review comments provided
MD Homeowner
"They have excellent service."
Gioia B.
Chevy Chase, MD
"Vito Services's billing is questionable."
MD Homeowner
No review comments provided
John P.
Washington, DC
No review comments provided
David J.
Washington, DC
"They were quick and efficient."
Gaurav G.
Potomac, MD
No review comments provided
Peggy J.
Bethesda, MD
No review comments provided
MD Homeowner
No review comments provided
MD Homeowner
"Fabulous experience very Professional"
Nick H.
Rockville, MD
"It is the best company in the area"
Stanley H.
Fort Washington, MD
No review comments provided
Leroy W.
Accokeek
No review comments provided
Jan S.
Bethesda, MD
No review comments provided
Peter K.
Silver Spring, MD
"The service is above and beyond."
VA Homeowner
No review comments provided
Mary C.
Rockville, MD
"They exceeded my expectations with the value of repairing my air conditioner. It was less expensive than we thought it would be."
Joseph F.
Silver Spring, MD
No review comments provided
DC Homeowner
"They did a great job. They were neat, clean, and on time."
Dr R.
Silver Spring, MD
No review comments provided
Maria C.
Washington, DC
No review comments provided
Hilari D.
Bethesda, MD
No review comments provided
Minaxi S.
Upper Marlboro, MD
No review comments provided
MD Homeowner
No review comments provided
Louise W.
Olney, MD
No review comments provided
MD Homeowner
No review comments provided
DC Homeowner
No review comments provided
Erin M.
Alexandria, VA
No review comments provided
DC Homeowner
No review comments provided
MD Homeowner
No review comments provided
MD Homeowner
No review comments provided
MD Homeowner
No review comments provided
David J.
Potomac, MD
No review comments provided
MD Homeowner
No review comments provided
Susan N.
Alexandria, VA
No review comments provided
DC Homeowner
No review comments provided
MD Homeowner
No review comments provided
Elizabeth C.
Germantown, MD
"We have replaced our AC and water heater both with the service from Vito and they did excellent work!"
Guodong F.
Derwood, MD
No review comments provided
MD Homeowner
"I was satisfied with the work and would hire them again."
Jackie H.
Bowie, MD
"The only thing that would give me pause for thought would be the high charges."
Melanie F.
Bethesda, MD
"I have always had wonderful service, they are quick, and it is done well. I appreciate it."
MD Homeowner
No review comments provided
Joanne S.
Silver Spring, MD
No review comments provided
VA Homeowner
No review comments provided
MD Homeowner
No review comments provided
Nancy W.
Washington, DC
No review comments provided
Kamel A.
Mc Lean, VA
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Veronica B.
Silver Spring, MD
"Convenient scheduling, arriving on time, fast and clean work. Five star!"
DC Homeowner
No review comments provided
DC Homeowner
"I just felt they did a great job. They were prompt, on time, and I'd recommend them."
Adam G.
Potomac, MD
"I would recommend the installation technician."
MD Homeowner
"They were here when they said they would be."
MD Homeowner
"They have good value and good customer service."
John G.
Bethesda, MD
No review comments provided
Richard S.
Washington, DC
No review comments provided
Emily K.
Takoma Park, MD
No review comments provided
MD Homeowner
No review comments provided
MD Homeowner
No review comments provided
MD Homeowner
No review comments provided
Daniel F.
Rockville, MD
No review comments provided
MD Homeowner
"I have recommended Vito to my family and have always had success with the quality of the work!"
Kendall T.
Washington, DC
No review comments provided
Anthony J.
Bowie, MD
"The attempted to over charge me wildly."
MD Homeowner
No review comments provided
Richard B.
Bethesda, MD
No review comments provided
Barton B.
Washington, DC
No review comments provided
Rita W.
Rockville, MD
No review comments provided
MD Homeowner
No review comments provided
DC Homeowner
No review comments provided
Judith P.
Potomac, MD
No review comments provided
William T.
Ashton, MD
No review comments provided
Irene P.
Rockville, MD
No review comments provided
Frances C.
Fort Washington, MD
"The workers we always dealt with were very warm, friendly and capable. They went above and beyond making us happy. We enjoyed knowing our workers by name for many years and recommend Vito and our repair people, Bobby, William and Maurice very highly."
Francine J.
Brookeville, MD
"One technician for HVAC competent and Master Plumber as well, unfortunately every time we have an issue, they continue to send people who are not qualified and charge for multiple visits until problem is fixed."
Barbara B.
Chevy Chase, MD
"They were on time and did the job in the time they said, I was pleased."
Janet G.
Washington, DC
No review comments provided
Jean G.
Rockville, MD
No review comments provided
Samatha A.
Washington, DC
No review comments provided
Terry B.
Brookeville, MD
No review comments provided
Ray M.
Potomac, MD
No review comments provided
MD Homeowner
No review comments provided
Stephen G.
Washington, DC
No review comments provided
Eva F.
Washington, DC
No review comments provided
MD Homeowner
No review comments provided
Gerald S.
Washington, DC
"Yes, I would recommend Vito Services to a friend."
Richard C.
Washington, DC
No review comments provided
Helen C.
Potomac, MD
No review comments provided
Steve K.
Rockville, MD
No review comments provided
Theadore J.
Glenn Dale, MD
"Vito Services are friendly and knowledgeable."
Mark P.
Silver Spring, MD
No review comments provided
MD Homeowner
"The number of times I have had them to come back and do rework the HVAC system they installed in 2017 was not worth the cheaper price."
DC Homeowner
No review comments provided
David S.
Rockville, MD
"The people who answer the phone are helpful and the technicians are great. They are truly wonderful. I am very satisfied."
MD Homeowner
No review comments provided
MD Homeowner
"Vito Services were quick, courteous, and provided great service."
Wes D.
Chevy Chase, MD
No review comments provided
MD Homeowner
No review comments provided
Rose-Mary R.
Bethesda, MD
No review comments provided
Ronald C.
Silver Spring, MD
No review comments provided
Sharon B.
Rockville, MD
"Very expensive for work done."
MD Homeowner
No review comments provided
MD Homeowner
"Good mechanic"
Donald K.
Brookeville, MD
No review comments provided
Michael S.
Germantown, MD
"I hired Vito Services to fix a water leak of my bathroom, but my experience is a nightmare. Their technicians made an expensive, yet completely wrong diagnosis. They wrongly replaced our almost new high end shower valve system with a cheap replacement which costed me $800 of labor and parts. Because the replacement was based on their wrong diagnosis, their service not only failed to stop the leak, but also made the leak worse, for which I had to hire people to fix water damages due to the worsened leak. The worst part of their service is that the customer service person by the name of Rogert was rude, unhelpful, kept telling lies, at the end, even refused to come to solve the problem. I had to hire another plumber who finally found out the leak origin from the toilet ( not from the shower valve as Vito), and fixed it. The whole process took almost two weeks and caused great stress for both me and the owner downstairs. I will never recommend them to anyone. I would demand a total refund of my money, plus the damage I paid for."
Yuhui X.
Rockville, MD
No review comments provided
Besty H.
Chevy Chase, MD
"That was deeply disturbing, mr Jovan did not present papers or price x foggggy work "
Marija D.
Rockville, MD
No review comments provided
Vincent D.
Potomac, MD
No review comments provided
Marcia M.
Silver Spring, MD
No review comments provided
Mary S.
Silver Spring, MD
No review comments provided
Lou R.
Potomac, MD
No review comments provided
Michael K.
Rockville, MD
No review comments provided
Darlene H.
Olney, MD
No review comments provided
Nadia A.
Washington, DC
No review comments provided
MD Homeowner
No review comments provided
David G.
Bethesda, MD
No review comments provided
Paul K.
Great Falls, VA
No review comments provided
MD Homeowner
No review comments provided
Henry H.
Washington, DC
"The company was courteous and patient."
MD Homeowner
No review comments provided
MD Homeowner
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MD Homeowner
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MD Homeowner
"They had both a master plumber and a heating technician which was super beneficial for us."
Andrew H.
Beltsville, MD
No review comments provided
MD Homeowner
No review comments provided
MD Homeowner
No review comments provided
Paul P.
Glenn Dale, MD
No review comments provided
Mary C.
Bethesda, MD
No review comments provided
MD Homeowner
No review comments provided
DC Homeowner
No review comments provided
Sherryl E.
Upper Marlboro, MD
No review comments provided
MD Homeowner
No review comments provided
Teresa W.
Potomac, MD
No review comments provided
MD Homeowner
No review comments provided
DC Homeowner
No review comments provided
Daniel K.
Derwood, MD
No review comments provided
William S.
Chevy Chase, MD
No review comments provided
Janice C.
Laurel, MD
No review comments provided
MD Homeowner
No review comments provided
Linda B.
Washington, DC
"They were efficient, friendly and on time."
MD Homeowner
No review comments provided
Gwen H.
Gaithersburg, MD
"Vito Services are well knowledgable about their service."
MD Homeowner
No review comments provided
DC Homeowner
No review comments provided
DC Homeowner
No review comments provided
James L.
Washington, DC
No review comments provided
DC Homeowner
No review comments provided
Tony B.
Washington, DC
No review comments provided
MD Homeowner
"They are very accommodating."
Chico R.
Herndon, VA
No review comments provided
Rj M.
Potomac, MD
"I have twice used Vito for problems where the call had to be upgraded to a more experiences service person after two visits by the initial service person. In both cases, I was not confident of the initial servicer's knowledge and ability to solve the problem. All personnel were polite and did their best, but two unproductive visits to get to someone who could correctly diagnose the problem is an issue. Also, on one problem, we were told that Vito did not carry the gasket needed to solve our issue and were given a part that "might" work. We easily found the part online at standard pricing and it didn't seem rare. Vito should go beyond their own source of supply to get parts for a successful solution."
DC Homeowner
No review comments provided
Polly G.
Washington, DC
"I had all kinds of problems with this service"
Anna F.
Washington, DC
No review comments provided
MD Homeowner
"I highly recommend Vito. Came same day when I had issues with the furnace a couple of years ago . Also had them install the new hot water tank several years back. Still working wonderful!"
MD Homeowner
No review comments provided
MD Homeowner
"Ronald Hanshaw"
Dianne H.
Washington, DC
No review comments provided
MD Homeowner
No review comments provided
MD Homeowner
No review comments provided
Michael R.
Bethesda, MD
No review comments provided
Margaret M.
Silver Spring, MD
No review comments provided
DC Homeowner
No review comments provided
Chris M.
Washington, DC
No review comments provided
John S.
Takoma Park, MD
No review comments provided
Dave S.
Rockville, MD
No review comments provided
Mark S.
Silver Spring, MD
No review comments provided
Charise K.
Gaithersburg, MD
No review comments provided
John B.
Gaithersburg, MD
No review comments provided
John S.
Rockville, MD
"Vito Services provided excellent service and a quality job for the replacement of my HVAC system. The installers were professional and answered all questions I had regarding the installation process."
Larry B.
Bethesda, MD
No review comments provided
Marla B.
Washington, DC
No review comments provided
MD Homeowner
No review comments provided
Geoffrey F.
Rockville, MD
"I like it when problems are completely solved, this guy stands out as knowing the business of plumbing."
Les H.
Rockville, MD
No review comments provided
Henry H.
Washington, DC
"After 1.5 years our Vito installed water heater is doing great. From the initial point of sale site check, to the actual installation and communication with office staff, everything was very courteous and professional. I can highly recommend Vito Services."
Jim M.
Alexandria, VA
No review comments provided
MD Homeowner
No review comments provided
Anastasia N.
Rockville, MD
No review comments provided
Christina T.
Columbia, MD
"I have been very pleased with Vito Services."
MD Homeowner
"Vito staff were courteous, knowledgeable, and arrived on time, completed the work and advised that if I need anything to not hesitate to call. Very pleased with the installation of my new furnace."
Latarsha W.
Gaithersburg, MD
No review comments provided
DC Homeowner
No review comments provided
Noemi B.
Bethesda, MD
No review comments provided
Susana K.
Takoma Park, MD
No review comments provided
Michael H.
Silver Spring, MD
No review comments provided
MD Homeowner
No review comments provided
Deloris G.
Gaithersburg, MD
No review comments provided
Gloria H.
Rockville, MD
No review comments provided
VA Homeowner
"Outstanding service. I highly recommend them."
Leslie C.
Washington, DC
"The technician and his assistant were very knowledgeable, competent, and took the time to answer all my questions."
Roberta O.
Falls Church, VA
No review comments provided
Polly G.
Washington, DC
No review comments provided
Jeanne C.
Silver Spring, MD
No review comments provided
Neil O.
Silver Spring, MD
No review comments provided
James C.
Boyds, MD
"Vito Services is the best HVAC company in probably all of the state of Maryland."
Nancy G.
Silver Spring, MD
No review comments provided
Lawrence B.
Upper Marlboro, MD
No review comments provided
Les W.
Rockville, MD
No review comments provided
Lionel W.
Centreville, VA
No review comments provided
Roger P.
Gaithersburg, MD
"William Thomas was very responsive to our needs and came through with great service."
Jerry S.
Bethesda, MD
No review comments provided
Joe H.
Hyattsville, MD
"They did a fine job but I didn't like how they didn't come back out and fix my yard."
Carl G.
Woodbridge, VA
"No problems with a/c replacement and we are very happy."
Kurt C.
Arlington, VA
No review comments provided
Jerry M.
Washington, DC
No review comments provided
Eleni D.
Potomac, MD
No review comments provided
James G.
Rockville, MD
No review comments provided
Allen L.
Washington, DC
No review comments provided
Paul K.
Great Falls, VA
"Vito was the best quote of the 4 estimates I got, including Home Depot. They were prompt, responsive, and comprehensive. Couldn't have asked for anything else."
Max B.
Washington, DC
No review comments provided
Wences C.
Boyds, MD
No review comments provided
Jordan O.
Washington, DC
No review comments provided
Michael L.
Silver Spring, MD
No review comments provided
Juan L.
Washington, DC
No review comments provided
Kathleen T.
Silver Spring, MD
No review comments provided
Monica M.
Silver Spring, MD
"The service was quick, and everyone was very helpful. They found an affordable option that met our requirements and responded to all my questions within hours. They even helped go through the Potomac Edison rebate program, submitting everything required without me having to do anything. Abigail Hernandez was great through the whole process."
Debi K.
Germantown, MD
No review comments provided
Cheryl D.
Silver Spring, MD
"Please no names. Initials are fine."
Iris F.
Washington, DC
"I had three AC units installed by Vito Services. In all cases the HVAC personal did outstanding job. I am recommending Vito to all my friends."
George G.
Washington, DC
No review comments provided
James L.
Washington, DC
No review comments provided
Marlene C.
Silver Spring, MD
No review comments provided
Bharat A.
Germantown, MD
"The workers were great. The office and billing staff have been a real problem"
Kathy V.
Silver Spring, MD
No review comments provided
David J.
Germantown, MD
No review comments provided
Charlie M.
Rockville, MD
"I have used them several times and they always deliver quality, they're on time, have a fair price and are courteous."
Glen S.
Washington, DC
No review comments provided
Jeff B.
Rockville, MD
"I have hired Vito Services twice. They have been quick, efficient, and reasonably priced. The quality is top notch."
Bill R.
Reston, VA
No review comments provided
Leslie G.
Rockville, MD
"The work itself seemes to have been done competently."
Pete M.
Bethesda, MD
No review comments provided
Kathy M.
Takoma Park, MD
No review comments provided
Kim R.
Washington, DC
"It was supposed to take one full day instead it took 2 months to get the done. The convector came bent and they should have just ordered a new piece instead of forcing me to wait for the bent top to be replaced. They were horrible at commuicating...for scheduling but also about the product. They never told me that the new convector would leave huge holes in my wall that needed to be dry walled nor did they tell me that the I would have to rebuild my cutom book shelf that was next to the convector and rebuild all the convector covers because the new convectorw were shorter and wider. I had to constantly follow up."
Kristi R.
Washington, DC
No review comments provided
Dave P.
Gaithersburg, MD
"Vito exceeded all expectations and offered the best price, too. We are very satisfied with their professional services."
Patricia K.
Bethesda, MD
Service Area
Vito Services serves 37 cities in the Rockville, MD area.
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Cities Served
Vito Services FAQ
Services
Hours of Operation
Business Address
681 Southlawn Lane
Rockville, MD 20850
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