H&E Comfort Services, LLC

Peg Martinez

3 months ago

I needed a new control panel installed after a small fire. The problems were numerous: 1)Tech arrived on the second day without supplies, even though he had a list from the initial assessment the previous day. 2)Tech installed the wrong circuit breakers and didn't install the additional ground wire. He also resisted installing the correct surge protector. 3) Tech refused to label the box even though the contract stipulated that it would be done 4) Job was so messy that the tech had a hard time closing the panel door. (see attached photos) 5) Tech was very young and seemed a bit overwhelmed by the job. I never felt confident he was doing it up to code. 6) Because of this, I had another electric company come check the work. Their electrician found the box disorganized, the ground wire connected improperly, and and incorrect use of Wago connectors. He redid everything, and now it is up to code, neatly organized, and the door closes properly. When I confronted the owner, secretary and technicians at H & E Comfort Services, their common response was they "wanted to be transparent and provide me with a quality product." The did neither, and it was a horrible experience. I would never recommend H & E for work. Stay away!

Phyllis

a month ago

I am happy I chose H&E Comfort Services for my electrical needs. All of their service technicians are very professional. Today, the technician Will show me so much empathy for the problem I encounter. He contacted Cody and they resolved it . Will completed the job in a timely manner. He is very courteous and knowledgeable. Will and Cody made me feel value and respected as a customer. They are a great asset to H&E Comfort Services. I recommends this company to anyone seeking electrical services.

George Augustin

3 weeks ago

I am very pleased with the professionalism of the technician Bradley and supervisor Carlos who came to inspect my system. I decided to have a new system installed. I found the price for new installation to be very reasonable. I am added to this review for more services I received. Carlos, Daxton and Evan did a great job installing my hvac new system. Mark did a great job inspecting my home electrical system. Nigel did a great job inspecting the thermostat for the new system. I am very satisfied with my lastest experience with H&E.

Trampas Pierce

2 weeks ago

Will and Gabe arrived punctually and demonstrated exceptional professionalism. They presented me with all the available installation options, allowing me to select the most suitable one. They completed the job swiftly, leaving everything in pristine condition and meticulously cleaning the work areas. I highly recommend their services for any future projects.

Natalie J-Art

2 weeks ago

Mr. Carlos was very thorough in explaining what we needed and various options we could choose for repair of our HVAC system! He’s very knowledgeable and, helpful. He answered all our questions and helped us feel comfortable with making the best decision for our home!