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FEATURED REVIEWS
“Hot Water Heater Replacement - Quality work and parts! The expertise and customer service was top notch.”
“I would like to recognize the guy who installed the water heater for exceptional service. He was very good.”
“It was an awful day. It was fathers day and we all had a stomach bug and all the pipes busted and flooded the house. So if I'd have to pick I'd say they were exceptional in both quality, and calmness.”
“They are very responsive and high quality professionals!”
“Casteel Heating & Cool was knowledgeable and professional.”
“Great quality of work”
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“I was not at the rental property. I do not know if he greeted, wore shoe covers, advised on what he was doing, was nice. I do not know how he performed I just pay the bill.”
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“Hot Water Heater Replacement - Quality work and parts! The expertise and customer service was top notch.”
“Dan has helped us before. Always prompt, knowledgeable and helpful about products and value. Never pressures.”
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“Chris Wright! Didn't leave until part arrived via uber!”
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“Fellow who did the work, Jacob I believe it was.”
“They did a great job.”
“I would like to recognize the guy who installed the water heater for exceptional service. He was very good.”
“They met my expectations as they fixed the problem on the first time.”
“They met/exceeded my expectations with their knowledge of the project!”
“They met my expectations with their customer service and response time.”
“The workmanship met my expectations. I feel that they did a good job overall.”
“Lee”
“It was an awful day. It was fathers day and we all had a stomach bug and all the pipes busted and flooded the house. So if I'd have to pick I'd say they were exceptional in both quality, and calmness.”
“When I do receive service, I am satisfied.”
“They are very responsive and high quality professionals!”
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“The sales representative who came the first time was really on point. The technicians who came were really good as well. I think everyone I dealt with was good.”
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“Casteel was very responsive to our request for an assessment and recommendations for a replacement water heating system. They were very helpful and informative in reviewing our options.”
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“All”
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“Fine”
“Friendly and professional service. Quality work done in a timely manner.”
“Everything that they did was expected.”
“Casteel Heating & Cool was knowledgeable and professional.”
“Paul does an excellent job checking, fixing, and cleaning the furnaces.”
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“My expectations have been exceeded with the level of customer care they provide when they are at my home. They are always courteous, friendly and knowledgeable.”
“The installers did an exceptional job and really took their time to explain everything to us. They were very patient with us.”
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“They met my expectations in the small plumbing problem.”
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“They have very poor service. When they sold the product they claimed that yearly check ups were part of the cost, and they always run up the price and charge me for them. They deceived me about the annual check ups.”
“Very satisfied with the work done on my air conditioning, Working very well and the technician was very professional. The technician was very good about keeping him and my household safe from covid-19. Thanks again.”
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“ac”
“Responsive, professional and knowledgeable!”
“I was perfectly satisfied with the work that they did. No complaints.”
“I have never had even the least bit of a problem with Casteel.”
“Casteel Heating & Cool came in a timely manner. They had the old water heater taken out and put the new one in quickly and were very clean in doing so. I thought they would have put a pan down underneath the heater, but overall they were great!”
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“I can't remember the tech's name. They just did a good job when they came out to do everything.”
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“I would like to recognize the gentleman that comes out to do the bi yearly maintenance for his exceptional service.”
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“Cody was awesome. He always was extremely helpful and did exactly what needed to be done. I would definitely use him again.”
“Casteel Heating & Cool, Inc. met or exceeded my expectations. Communication was good as far as dispatching and when they send someone out. Also, in taking care of what they need to take care of.”
“I would recognize the salesperson and the technicians that put it in.”
“Too expensive.”
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“They met my expectations in doing the job, they just should have done it right the first time.”
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“I was most satisfied with the skills of the workers.”
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“I was very happy with the work, they did a great job.”
“I would like to recognize the employee who did the work for his exceptional service. He did an excellent job and was very knowledgeable.”
“I can't remember names but I was very satisfied with every person. I have no complaints whatsoever.”
“I can not remember his name, but the technician was very knowledgeable and professional.”
“Marcus, the technician, provided exceptional service.”
“I would like to recognize Cody Kersey for his exceptional service.”
“They met my expectations with all areas of the project.”
“The two guys who came out did a good job and should be recognized.”
“I would recognize John, but he sold the company.”
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“I'm not usually good at remembering names, but Cody was outstanding and that is always enough to make someone remember!”
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“I was impressed with their timeliness.”
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“They met expectations.”
“Based on my last expense of having a gas line installed I feel that I was Way over charged.”
“Installed new HVAC system, Water Heater, and plumbing in two bathrooms.”
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“Tyler was helpful and very knowledgeable.”
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“Mr. Prather was personable and informative. He explained things he needed to do. I appreciated that.”
“Their attitude, demeanor, and the way they treat us have always been respectful. We used to live in the west, and have noticed that the craftsmanship is not the best in the south. They have always lived up to our expectations though.”
“Casteel Heating & Cool exceeded my expectations in timeliness because they got the job done quick, which I appreciate.”
