Hours of Operation
Business Address
8530 Corridor Road
Savage, MD 20763
Company Details
Services Offered
- Asphalt Shingle Roofing
- Flat Roofing Systems
- Metal Roofing
- Roof Installation
- Roof Repair
- Roof Replacement
Services Not Offered
Minimum Job
- 3 windows minimum
Warranty
- 50-year bath warranty
- 50-year transferable roof warranty
- Lifetime window warranty
Employee Information
- Background Checked
- Drug Tested
- Marked Vehicles
- Wear Shoe Covers
- Wear Uniforms
Insurance Coverage
General Liability Insurance
Workers' Compensation Insurance
Company History
Distinctions
- CertainTeed SELECT Shingle Master
Customer Benefits
About this company
"For eight decades, Long Home has helped families enjoy safer, more beautiful homes. Quality products, outstanding craftsmanship, and dedication to customer satisfaction are at the core of our philosophy. We work with customers to make home improvement projects affordable with competitive rates and payment plans."
— John DePaola, CEO
License
MHIC-51346, 420222000021
Ratings & Reviews
Compiled Score:
Long Home has received 4.8 out of 5 stars based on 2678 customer reviews. Learn about Our Research Process.
Linda Frias
6 months ago
I had a shingles root replacement with Longhome and a diamond window metal replacement. The workers for the shingles roofing were wonderful. They were punctual and did a wonderful job. However, it took Long Home several weeks before scheduling the rest of the job. I called Sierra numerous times, left voicemail, but they went unanswered. I called customer service, the number I had on file, I sent text messages and all went unanswered. After three weeks of waiting, I reached out to Teresa Butt, with whom I signed the contract and explained my issues. She was wonderful. She apparently called Long Home for immediate scheduling, but again no communication or confirmation from Long Home. After several days I again, Iforwarded a letter to Teresa explaining my dissatisfaction with Long Home and my concerns about the lack of communication, especially since I had already paid them in full the job. It was only at that point that Long Home reached out offering an appointment for the following day. I have also sent several request for a receipt of the money they were paid and had never received one, although Sierra assured me on the day we scheduled the shingles roof installation that It will be forwarded to my email. I sent another message to customer service requesting it but never heard back. This past Thursday I called back and was able to finally talk with a live person who indicated that in fact there was notation indicating that request was made. She apologized and again assured me that it would be send to my email within the next hour. Today is Saturday, November1. They received payment on October2. I firmly believe that the professional thing to do after receiving payment from anyone is to forward a receipt. One should not have to wait to be asked and worse not be honest enough to remit it when asked. My experience with Long Home is one of disappointment. I sincerely regret doing business with this company. For me , not only the quality of work matters but also the customer care given ;and I must say.Long Home fell short in this area. The customer service is deplorable. It makes me wonder if I can depend on this company to stand behind any warranty provided. I will definitely not use Long Home in the future, neither do I recommend them. Not professional. I don’t have picture of the shingles roof. This is the he metal
S N
4 months ago
I wish I could give more but not with sloppy work and with not so impressive customersupport who never bothered to return customer calls. My bathroom work is not worth the price paid. Started regretting for a bad decision since the water wishes to stay put on the bath floor instead of draining because the floor did not properly installed to drain. Never heard them calling back to fix the issue.
Terry Rankin
a month ago
Although we got off to a rocky start, once Wayne and Monique got involved my experience was fantastic. Monique got everything scheduled and was constantly in contact to completion. My technician, Michael, arrived on time and did a great job of solving my issue. I couldn't be happier with the service I received.
Regina Thomas
7 months ago
Will never use this company again. They replaced my roof 9/3/25 and pushed the vent pipe down into my utility room. The pipe is resting on the gas line to my furnace. Called, text sent pictures, a number of times to come out correct the problem nothing has been done. The sales rep. informed me over a week ago that someone would return my calls no one has. Reporting this to the license board for the State of Maryland.
evelyn mills
4 months ago
I recently had a new roof with gutters installed. Great experience from start to finish. Scheduling, and communication was great. Project Specialist Rich Healy gave an excellent presentation. My roof, and gutters were a mess. I had been neglectful of roof, and gutters. I was surprised how reasonable pricing was, due to extent of damage. Excellent financing options. Installers completed roof in one day, and gutters in one day. Project manager Mike, communicated with me during, and after project. I continued to communicate with Project Specialist, Rich Healy. The green shingles look stunning. The gutter installers modified gutter placement for better drainage. What a difference from old gutters Sorry I can't remember name of gutter installers. They were awesome. Have received multiple compliments from family, and neighbors. Thank you Long Home.😀♥️
"The completion of the tub installment and the individual who performed the services. Matt, was very detailed with showing us each step process from start to finish, which was very helpful for our better understanding of what was going on. His workmanship was excellent and his Customer Service skills were outstanding."
Charles Q.
No review comments provided
Zoe
No review comments provided
Zoe
No review comments provided
Matthew M.
Pasadena, MD
No review comments provided
Raymond P.
Wareham, MA
No review comments provided
Noida, MB Homeowner
"The field service has been phenomenal. Whenever something has been wrong they take care of it."
Leonard D.
Rockville, MD
No review comments provided
Springfield, VA Homeowner
No review comments provided
Washington, DC Homeowner
"I am super excited about our walk in shower. It's beautiful, and I'm in love with it."
Shawna N.
Stephens City, VA
No review comments provided
William W.
Hagerstown, MD
"I was very impressed with their work and communication throughout the entire process."
Matthew W.
Stephens City, VA
No review comments provided
Bowie, MD Homeowner
No review comments provided
Martinsburg, WV Homeowner
"When they first came out they said they woulc come back the next day and they didn't. They were young kids. Then they sent someone else out to do the glass door. They broke one of my tiles. Some things weren't done 100% properly."
Loren S.
STERLING, VA
No review comments provided
Waldorf, MD Homeowner
No review comments provided
Washington, DC Homeowner
No review comments provided
Maurice B.
Upper Marlboro, MD
No review comments provided
Earl F.
Woodbridge, VA
No review comments provided
Rockville, MD Homeowner
No review comments provided
Baltimore, MD Homeowner
No review comments provided
Stephens City, VA Homeowner
"The service was prompt and efficiently completed."
Middle River, MD Homeowner
No review comments provided
Cabin John, MD Homeowner
No review comments provided
Clarksville, MD Homeowner
No review comments provided
Smithsburg, MD Homeowner
No review comments provided
Patricia H.
Clinton, MD
No review comments provided
Stafford, VA Homeowner
"They were in and out of here very quickly. They were extra clean. They put tarps over everything. The tarps collected the dust and all. I didn't have to clean anything. They even made a path so that the floors didn't need to be swepped."
Sheryl L.
Inwood, WV
No review comments provided
Laurel, MD Homeowner
"We have a roof and a fence from Long Home Products and they just did our bathroom. We have had exemplary service with the team. Everything is good, so far. If we have any other home improvements that would involve them, we would reach out to them again."
Washington, DC Homeowner
No review comments provided
Deborah K.
Thurmont, MD
No review comments provided
Gwynn Oak, MD Homeowner
"They were very professional and did a great job. The installers were very professional and nice."
Bernadette M.
Hagerstown, MD
No review comments provided
Wahington, DC Homeowner
"Their quality of work was excellent. The crew that came to install did an excellent job, worked meticulously, efficiently, and cleaned up after themselves. They were very particular about their work. They did it in one day. We are well satisfied with the product."
Jodi S.
Hagerstown, MD
No review comments provided
Henrietta S.
OWINGS MILLS, MD
"They installed a beautiful shower and did a really good job."
Katherine H.
Baltimore, MD
No review comments provided
Caroline H.
Falls Church, VA
No review comments provided
Cassandra K.
Severn, MD
No review comments provided
Matthew A.
Bowie, MD
"They do quality work!"
Judith T.
Silver Spring, MD
"They were very clean. There was no mess left. They did a good job."
EDGEWATER, MD Homeowner
"They arrived on time. The complete job was finished by the end of the day. I am very happy with the end product. We had a tub taken out and converted to a walk-in shower, making it safer for us to get in and out of."
Nancy P.
Waldorf, MD
"They did the job well, and there have been no issues!"
Nathan S.
Woodbridge, VA
No review comments provided
Steve C.
Laurel, MD
"This is the second bathroom conversion by Long in our home - great quality and great work once again!"
Mark P.
Alexandria, VA
"The work that they did for us was okay, but it was more the cost that was too much."
S.&.H.
Frederick, MD
"Kate, the sales rep was friendly and professional. She kept her word that everything she said would be done. As far as the workers go, they were neat, clean, and professional."
Robert N.
Bealeton, VA
No review comments provided
Lloyd R.
Fort Washington, MD
"I would advise consumers not to use them. You would think that they are a reputable company, they're not. They send people that aren't properly trained. Sometimes they send Hispanic boys to do their job. When you call and have someone come out, there is a project manager by the name of Jennifer, who talks a good game. They have each other's back. She never calls you back. The salesperson, by the name of Connor, was rude, and he would send text messages to your phone telling me that the products were not there, but they were. My house is the same way they left it. I wanted to have them put on television for the poor work they did. I didn't like their work, it was terrible."
Lorraine F.
Alexandria, VA
"Everything went extremely smooth. They didn't measure the shower bar properly. The curtain didn't fit correctly. I had to get one to fit. I was unhappy with that portion of it. I had to buy several different shower curtains to get one long enough. The bar was too high for a standard shower curtain."
Randall S.
Alexandria, VA
No review comments provided
Michael M.
OWINGS MILLS, MD
No review comments provided
Ronald M.
Waldorf, MD
No review comments provided
Paul S.
Sterling, VA
No review comments provided
Sandra O.
Sykesville, MD
No review comments provided
Steven G.
Front Royal, VA
"They were super quick and efficient, and the product is excellent!"
Lanham, MD Homeowner
No review comments provided
Bowie, MD Homeowner
"They did a phenomenal job! They were thorough and finished everything in one day!"
Teresa W.
Haymarket, VA
"They do very good work in a timely manner."
Zelma G.
Glenarden, MD
No review comments provided
Kevin P.
Bowie, MD
No review comments provided
Jawn N.
Stafford, VA
No review comments provided
Bernard G.
Mechanicsville, MD
"Everything was good. It could have been a little cheaper. Other than that, it was good."
Alexandria, VA Homeowner
"They did not give me the item I ordered. They gave me a different item."
Glen Burnie, MD Homeowner
No review comments provided
Temple Hills, MD Homeowner
No review comments provided
John P.
Westminster, MD
No review comments provided
Gayle V.
Hagerstown, MD
No review comments provided
Washington, DC Homeowner
"The job was well done."
Dorothy B.
Towson, MD
No review comments provided
Marilyn S.
Washinton, DC
No review comments provided
Larry D.
Reisterstown, MD
No review comments provided
Carol B.
Alexandria, VA
No review comments provided
David L.
Manassas, VA
No review comments provided
Pikesville, MD Homeowner
"I don't normally make recommendations"
John T.
Woodbridge, VA
No review comments provided
Adam W.
CHARLOTTE HALL, MD
No review comments provided
Joseph H.
Bel Air, MD
No review comments provided
Chris G.
Joppa, MD
"The installers were professional, cleaned up my yard, I have yet to find a nail! Very friendly and did a quality job"
Dana P.
Rockville, MD
No review comments provided
Lynette L.
Capitol Heights, MD
No review comments provided
Christopher G.
Woodbridge, VA
No review comments provided
William J.
Washington, DC
No review comments provided
Jacqueline M.
Baltimore, MD
"Josh was exceptional in his knowledge and very professional."
Jacquelyn W.
Bowie, MD
No review comments provided
Savitri E.
Hyattsville, MD
"We were very appreciative in how quickly Long Roofing was able to accomplish the project. The labor crew came on two different days and was able to accomplish their task within those two days. However, we do have lingering concern with some assignment that was not addressed which I will discuss more below."
Natchanon K.
Burke, VA
"They explained everything to me and I felt that I got the best because of what they offered."
Washington, DC Homeowner
No review comments provided
Jackie A.
Pasadena, MD
No review comments provided
Dennis C.
Marshfield, MA
No review comments provided
Paulette W.
Dorchester, MA
No review comments provided
Plymouth, MA Homeowner
No review comments provided
Aisha H.
Clinton, MD
"Teresa Butts at Long Roofing made me feel comfortable with the process and understand what I was receiving."
Jennie W.
Washington, DC
"The responsiveness was quick and thorough as I had questions regarding the finishing of the roof and when I inquired about these questions, Long Roofing did get back to me."
Satoshi I.
Alexandria, VA
"Everything from start to finish was professional, accurate, thorough and fantastic quality. Thank you so very much. The roof will outlast me! Here's to 2021."
Elizabeth B.
Fredericksburg, VA
No review comments provided
Dave J.
Merrimack, NH
No review comments provided
William T.
Clinton, MD
No review comments provided
K.A.O.
Washington, DC
No review comments provided
Eric W.
Washington, DC
No review comments provided
Steven B.
Lowell, MA
No review comments provided
Gardenia B.
Washington, DC
No review comments provided
Mary O.
Dundalk, MD
No review comments provided
Waldorf, MD Homeowner
No review comments provided
Linda P.
Hyattsville, MD
No review comments provided
William W.
District Heights, MD
No review comments provided
Nancy B.
North Weymouth, MA
No review comments provided
WOODBRIDGE, VA Homeowner
No review comments provided
Mark L.
Winchester, VA
No review comments provided
McLean, VA Homeowner
No review comments provided
Charlestown, WV Homeowner
No review comments provided
Temple Hills, MD Homeowner
No review comments provided
Shelton T.
Woodbridge, VA
No review comments provided
Gerald H.
Jeffersonton, VA
No review comments provided
Frederick, MD Homeowner
No review comments provided
Hull, MA Homeowner
No review comments provided
C.F.A.
Milford, NH
No review comments provided
David A.
Alexandria, VA
"I had two bathrooms done. The first bathroom was great, but the second bathroom was subpar. When I called them and told them the situation they sent someone out right away to fix it. There were no arguments. They re-did the custom materials and the demolition again with no issues and that's why I recommended them."
Hyattsville, MD Homeowner
"They offered fantastic support by sales."
Great Mills, MD Homeowner
"The sales portion went very well."
Susan A.
Washington, DC
"They cracked my skylight. It has been a few months now that I have been waiting to get that fixed. I have a tarp over my roof, and I am expected to make payments on my roof that is not complete. The foreman can't find someone to make the repairs, and he came out last week to make measurements. It has been a headache since the roof job was complete. I feel like I was set up because I signed the papers saying the roof was complete, and then it rained the next day and my roof was leaking. It left water damage on the inside, water stains on my ceiling, and my skylight fell off. I am still waiting on them to repair this. I would not recommend this company to anyone based on what I have been through."
Adrian S.
Manchester, NH
"I had a very bad experience with long roof they were very unprofessional they didn't communicate with each other they just passed the buck."
Belinda S.
Washington, DC
"They did a good install job and it looks good but I still have the same roof leak as before install and I've called them with no response."
Christian K.
Wakefield, RI
"They didn't adequately explain the Green Sky Financing. They made me think it went directly to Long Roofing. They're not transparent enough to tell people that they're not the ones financing and it's done in various stages."
Mattapan, MA Homeowner
"I would not trust them by themselves."
Thomas G.
Harwood, MD
"They explained and gave me my best options, because the roof really needed the work ."
Washington, DC Homeowner
"They did a good job. They installed a good product. They have called seven times for quotes, five times for appointments, and three times for work. They should work on communication. They did a good job. Everything is perfect."
Frederick, MD Homeowner
"They did a good job, and I appreciate the work that they did."
Beltsville, MD Homeowner
"A very professional company I highly recommend."
John L.
Germantown, MD
"The product specialist will say anything to get the contract and all other customer service interactions afterwards deserve a zero star rating. I will not recommend Long to anyone"
Tenisha W.
Germantown, MD
"My questions were answered, the materials were shown and explained, and the process was smooth as I thought to ask anything that I was unfamiliar with concerning the endeavor."
Lorraine R.
Washington, DC
No review comments provided
Dario L.
Kensington, MD
No review comments provided
Donna B.
Hyattsville, MD
No review comments provided
Dorchester Center, MA Homeowner
No review comments provided
Katherine F.
West Yarmouth, MA
No review comments provided
Maryanne L.
Upper Marlboro, MD
No review comments provided
Jane G.
North Reading, MA
No review comments provided
Carol W.
Fairfax, VA
No review comments provided
Tyler B.
Springfield, VA
No review comments provided
Ronald E.
Dundalk, MD
No review comments provided
Richard Z.
Amissville, VA
No review comments provided
Washington, DC Homeowner
No review comments provided
Sheryl T.
Washington, DC
No review comments provided
R.A.M.
Revere, MA
No review comments provided
Carlina C.
Pikesville, MD
No review comments provided
Darlene S.
PARKVILLE, MD
No review comments provided
Ashburn, VA Homeowner
"A representaive came to home inquirying extremely pushy made us feel put in a position didnt have a very quickly paperwork everything dont sign today not going to financing offering only chance promised everything would be perfect atic fan ceiling told us a lot of things, came time for them to schedule the job, we told them postpone the job for another day no one answered no pick up. The salesperson did not want to communicate at all, rescheudle cancel wouldn't 10000 liable for the loan made us thrid party long roofing, cancel tried to postpone they showed oroginal without telling woke 6AM people being on my roof no one gave aheads up just showed up the company sent them over here. That was one biggest issue. after done cleaned up fixed etc there were nails all in my yard and my tire disinflated nail truck has to get ire replace didnt my dog got hurt nails all over my year peachtree died evrything went badly on top of didnt put the fan, literally a hole in filmsy of wood all the air is coming in through system ventalit worse now no one came to check told the guys did this right way, left in laundry roof huge hole. I have pictres to back this really really bad expereince. I'm going to the BBB 350000 do the job correctl ytooke a 5000 answer my calls I just dooped husband over 65+ extr time to cancel wouldn't answer had extra time really negative."
D.W.A.
Indian Head, MD
"The workers that arrived and worked on the roof did an excellent job and worked many long hours. their work was fine quality. The supervisor on site was responsive to concerns we had and acted upon them with excellent results. Clean up was amazing including putting flower pots back in their places!"
Nancy H.
King George, VA
"Communications very poor. Asked for service and get no response."
Geneva H.
Odenton, MD
No review comments provided
Christopher A.
Columbia, MD
No review comments provided
Gwendolen I.
Hyattsville, MD
No review comments provided
Calvin B.
Leesburg, VA
No review comments provided
Ellen C.
Frederick, MD
"They were great but they are expensive."
Cindi L.
Alexandria, VA
No review comments provided
Washington, DC Homeowner
No review comments provided
Washington, DC Homeowner
"Long Roofing was professional, helpful and explained everything clearly."
Gwendolyn T.
Brooklyn, MD
No review comments provided
Sang L.
Alexandria, VA
No review comments provided
Annandale, VA Homeowner
No review comments provided
Tracey M.
Kingston, MA
No review comments provided
Kirk W.
Woodbridge, VA
No review comments provided
Michele C.
Mason, NH
"I would recommend them."
Michael S.
West Harwich, MA
"The people were really impressive and did a good job. They were careful with their procedures to put the roof into place without any problems. They were also clean, timely, respectful and really impressed me with their workmanship."
Brian M.
Dundalk, MD
"My overall experience wasn’t as good as I expected. The work was started on time but that’s the only good thing about this project. The initial workmen were unable to adequately complete the job and left my kitchen ceiling with a hole and a leak in it and the bathroom floor tiles broken. Although the leak is fixed, the hole is still there and the floor tiles are still broken since October 29, 2020. It is now December 6, 2020 and the leak was (hopefully) finally fixed on December 4th."
Sonja G.
CENTREVILLE, VA
"The workers are not professional. They cannot speak any English. The work is less than professional. I've seen better roofing jobs, and I feel that it was a less than perfect job."
Vinh V.
Fairfax, VA
"The scheduling was very poor."
Washington, DC Homeowner
"They did a quick and thorough job Everyone we worked with was very helpful."
Sherry T.
Baltimore, MD
"The people who came in were courteous, they covered the floor, kept the dust down to a down roar, were very good with the installations and I absolutely love my new shower. I highly recommend them to anyone, I've told several of my friends about it already. I'm very happy with the work and aesthetic of the bathroom."
Robert L.
Washington, DC
"The job sold to me by Long roofing was that a professional staff would be employed and what we got was group of immigrants who did the job poorly the first time. The roof doesn't leak now but they had to come back multiple times to fix and the inspector never came back to look things over."
Bladensburg, MD Homeowner
No review comments provided
A.A.P.
Clinton, MD
No review comments provided
Jack X.
PAWTUCKET, RI
No review comments provided
Robert B.
Cheverly, MD
No review comments provided
Frederick, MD Homeowner
No review comments provided
Travis L.
New Bedford, MA
No review comments provided
Quincy, MA Homeowner
No review comments provided
Robert J.
Washington, DC
No review comments provided
Alexandria, VA Homeowner
No review comments provided
Donald B.
MIDDLEBORO, MA
No review comments provided
Lisa B.
Fairfax, VA
No review comments provided
Amanda G.
Alexandria, VA
No review comments provided
Maybelle H.
Temple Hills, MD
No review comments provided
Columbia, MD Homeowner
No review comments provided
Dawn P.
Athol, MA
No review comments provided
Mary H.
Odenton, MD
No review comments provided
Audrey O.
Suitland, MD
No review comments provided
Laurel, MD Homeowner
No review comments provided
Hagerstown, MD Homeowner
No review comments provided
Jonas M.
Oxon Hill, MD
"I was very impressed with how quickly Long got the job done. The workers were very respectful and friendly."
Sharon M.
Bowie, MD
"I am slightly deaf. I had no problems with them whatsoever. They did great. They came, did the work and cleaned up. You can give them 5 all the way across the board. If you can work with that, that's fine."
Walter C.
Washington, DC
No review comments provided
Todd R.
Bowie, MD
No review comments provided
Charlene B.
Temple Hills, MD
No review comments provided
New Carrollton, MD Homeowner
No review comments provided
Julia H.
Washington, DC
No review comments provided
Robert C.
Westerly, RI
No review comments provided
William T.
Cheverly, MD
No review comments provided
Alan H.
Acushnet, MA
No review comments provided
Jeremy B.
Tauton, MA
No review comments provided
Yvette D.
Northwood, NH
No review comments provided
Federico R.
Saugus, MA
No review comments provided
Raymond R.
Gaithersburg, MD
"Our roofing dragged on for about three months, owing to the complexity of its various components -- procurement, instellation, and sales."
Edward K.
Arlington, VA
"Depending on the individual who is looking to replace their roof."
Barbara J.
Accokeek, MD
"I would recommend Long Roofing Company to my neighbors and friends."
Edith J.
Washington, DC
"If you want a quality job done with predictable results, Long Roofing is an excellent choice, although the project cost will not be on the cheap end of your choices."
Leesburg, VA Homeowner
No review comments provided
Neil J.
Huntingtown, MD
No review comments provided
Pam S.
Vienna, VA
No review comments provided
Sharon S.
Annandale, VA
No review comments provided
Waldorf, MD Homeowner
No review comments provided
Karen D.
BALTIMORE, MD
No review comments provided
Paul L.
Fairfax, VA
No review comments provided
Michelle S.
Westwood, MA
No review comments provided
Martha M.
Annadale, VA
No review comments provided
Quan T.
Falls Church, VA
"Salesman, workers, & product were great BUT the new roof/shingles were installed over (although solid & stable) old sagging wood so we have a new safe but sagging looking roof. I believe corners were cut to save the company money because we paid the same new wood or not."
Deborah C.
Rock Hall, MD
"Though I ordered second most expensive roof, the roof pattern doesn't look as I expected compared to neighbors recently installed roof. For example, dark light pattern is random where as my neighbor's is regular, even and beautiful."
Dwayne D.
Laurel, MD
"I was satisfied with the work."
Barbara H.
Washington, DC
No review comments provided
Jirina K.
Vienna, VA
No review comments provided
Temple Hills, MD Homeowner
No review comments provided
WESTERLY, RI Homeowner
No review comments provided
Delois N.
Suitland, MD
No review comments provided
Washington, DC Homeowner
"Those guys were so professional and worked in a timely manner. They went above and beyond my expectations."
Cheryl C.
PRESTON, MD
"Long Roofing service was good in terms of coming when they did, bringing all necessary items, and they finished the same day. Service was good."
Robert R.
Gwyan Oak, MD
"They were outstanding, stellar."
Clara H.
Washington, DC
"I would say the salesman did a very good job, explaining and offering available options."
BALTIMORE, MD Homeowner
No review comments provided
Betty G.
Millis, MA
No review comments provided
Haverhill, MA Homeowner
No review comments provided
Temple Hills, MD Homeowner
No review comments provided
Diane O.
Gwynn Oak, MD
No review comments provided
Andover, MA Homeowner
No review comments provided
New Carrollton, MD Homeowner
No review comments provided
Sean C.
Leesburg, VA
No review comments provided
Abby G.
Mount Rainier, MD
"I had a very good experience but a very expensive one and would need to point this out."
Francine B.
Silver Spring, MD
"The way that they presented the coordination of services was not actually how they followed through on them. I am still waiting for them to finish my roof."
Riverdale, MD Homeowner
"They send an agent to my house within a few days of my initial call. He was very thorough and explained the entire process to me. As a single woman, I appreciate all the information i was given before I made my decision."
Digna J.
Manchester, NH
"Used local crew could’ve used roof king instead"
Andrew R.
Hudson, NH
"Very difficult to get the company to complete the job. Five months later, I still have a mess on my walls, which should never have been damaged in the first place."
Lorelei C.
Annandale, VA
"Customer service lacks greatly. They don't tell you the whole truth. They say things will be done when they're not done. Then things are broken."
Samantha G.
Hudson, NH
"Technician was very qualified and did his work efficiently and quietly. We had our water restored in less than 2 hours. He did not wear a mask while working which was understandable. Quality of materials was excellent and as expected. Spencer, the sales tech who came to our home was most informative and answered all our questions. He worked with his boss to get us a price we could live with. Cleanup was also excellent."
Lynda F.
Hamilton, VA
No review comments provided
Milford, NH Homeowner
No review comments provided
Robert C.
Norwood, MA
No review comments provided
Nathan R.
Elkridge, MD
No review comments provided
Kevin F.
North Smithfield, RI
No review comments provided
John A.
Centreville, VA
No review comments provided
Lexington Park, MD Homeowner
No review comments provided
Doris C.
Lanham, MD
No review comments provided
Gloria S.
Woodbridge, VA
No review comments provided
John W.
Alexandria, VA
"Good price and great installation . Love the windows"
Thomas L.
Pembroke, NH
"The door came and it was installed. The installers were great. There Wass an issue with the door where it wouldn't fit but accommodated to the changes."
Wayne E.
Abingdon, MD
"There was some accidental Property damage."
Baltimore, MD Homeowner
No review comments provided
Gloria T.
Clinton, MD
No review comments provided
Robert B.
Upper Marlboro, MD
No review comments provided
Woodbridge, VA Homeowner
No review comments provided
Upper Marlboro, MD Homeowner
No review comments provided
Mardela Springs, MD Homeowner
No review comments provided
Daniela M.
Fall River, MA
No review comments provided
Sharon C.
Harpers Ferry, WV
No review comments provided
Kerina
Halethorpe, MD
No review comments provided
Maxine D.
Temple Hills, MD
No review comments provided
Christopher C.
Reva, VA
No review comments provided
Sue B.
Lanham, MD
"They did a phenomenal job, but I paid double."
Marjorie M.
Upper Marlboro, MD
"Workers were on time, explained their procedures, set up tbeir equipment and started working."
Brenda T.
Capitol Heights, MD
No review comments provided
Dilorom M.
Reisterstown, MD
No review comments provided
Jose R.
FREDERICK, MD
No review comments provided
Silver Spring, MD Homeowner
No review comments provided
Debbie B.
Cranston, RI
No review comments provided
Washington, DC Homeowner
No review comments provided
Thomas W.
Washington, DC
No review comments provided
Upper Marlboro, MD Homeowner
No review comments provided
Mark H.
Reston, VA
No review comments provided
Front Royal, VA Homeowner
No review comments provided
Delores D.
Temple Hills, MD
No review comments provided
JoAnn L.
Norton, MA
No review comments provided
George H.
Alexandria, VA
No review comments provided
Erica S.
Groveland, MA
No review comments provided
Miranda K.
New Carrollton, MD
No review comments provided
Catika P.
Randallstown, MD
No review comments provided
Ashley A.
Pasadena, MD
"Never!!!"
Debbie I.
Hyattsville, MD
"I cannot recommend Long Roofing to anyone as my experience to over the last couple of weeks has been horrible. I spent over $9000 to replace a tub with a shower with sliding glass doors. The only good thing I can say is that the shower door looks great. However, the attention to detail of the installation crew was awful. Super nice guys but I could not be more disappointed in the quality of their work related to caulking, fixing dings on the ceiling, not cleaning up before caulking which then resulted in dirt being embedded in the caulk, installing shelves upside down, installing the handle to turn on the water not straight, installing the handle to turn on the water in such a way that the hot water does not work, etc. To add insult to injury, my sales person Chris keeps talking to the Long Roofing leadership and the production leadership and tells me that a new crew will come out to fix the issues. I continue to hear that someone will reach out to me to schedule time for the crew to come out and address this issue and day after day, I receive no call or update. I almost never take time to provide customer feedback but I am so very disappointed in Long Roofing at this time, that I wanted to share the details of my experience."
Gary W.
Bristow, VA
"Because our recent experience with Long Roofing Representatives proved to be substandard, we don't feel comfortable recommending Long Roofing to family/friends. The lack of communication and follow up on the part of Long Roofing Representatives was quite deplorable."
Valerie M.
Washington, DC
"They were very good and very thorough."
Michael B.
Dorchester, MA
"I have already recommended them."
Glenda B.
Brockton, MA
No review comments provided
Cheryl G.
Bowie, MD
No review comments provided
David A.
Washington, DC
No review comments provided
Bridget C.
Lynn, MA
No review comments provided
New Carrollton, MD Homeowner
No review comments provided
W.A.G.
Hyattsville, MD
No review comments provided
Elkridge, MD Homeowner
"Installation work was very good, but some issues arose."
Falls Church, VA Homeowner
No review comments provided
Bowie, MD Homeowner
No review comments provided
Baltimore, MD Homeowner
"The group of contractors worked efficiently!"
Lowell, MA Homeowner
"All the associates that I spoke with extended great customer service throught the entire process."
Michael I.
Washington, DC
No review comments provided
Falls Church, VA Homeowner
No review comments provided
Susan V.
Potomac, MD
No review comments provided
Nottingham, MD Homeowner
No review comments provided
Bill R.
Clinton, MD
No review comments provided
Robert P.
Foster, RI
No review comments provided
Johnston, RI Homeowner
No review comments provided
Andrew L.
Gambrills, MD
"If they give me my paper that i request"
Larry R.
White Plains, MD
"I was really impressed with the presentation."
Nereen M.
Hyattsville, MD
"Long Roofing did an ok job, but when they finished, they were not very good at communication. That was the only part of the process I thought needed improvement. Instead of the crew saying they were finished, they just left, and some material was left behind."
Columbia, MD Homeowner
"The Long Roofing salesman was aweful. He lied to us. He was dishonest. He couldn't keep a true cost on the project. He was dreadful. The crew was good and they did a great job but they didn't know what they were doing. They left the AC on upstairs and we had a hole break through our ceiling in our dining room. It was $2,000 worth of damage which they didn't cover. Long roofing is a terrible company even though the workers were great. The management are the people who we talked to. All were terrible. I will ever recommend Long Roofing to anybody."
Pierre C.
King George, VA
"They never came when they were supposed to and kept rescheduling for a month."
Lawrence N.
Woodbridge, VA
"The job itself that was completed by Long Roofing was done very well, but when I specified the parts for my project initially as we were going through the design and the needs I had, the final product did not satisfy the needs we had discussed with the design at the beginning. I reached out to Long Roofing and they stated I needed to reach out to the manufacturer to get the correct part. I took two days off to receive the call and have not yet heard back."
Walburd K.
Reva, VA
No review comments provided
Bill B.
SALEM, MA
No review comments provided
Fort Washington, MD Homeowner
No review comments provided
Washington, DC Homeowner
No review comments provided
Laurel, MD Homeowner
"It would be a disgrace to recommend them to anyone"
Washington, DC Homeowner
"They came on time and they finished on time and they cleaned up. It was great."
Capitol Heights, MD Homeowner
"I received terrible service. I believe they should take half off from the amount of money we were charged. No one has been able to help me when I contact someone to complain. I hope that the owner contacts me."
Phyllis H.
BALTIMORE, MD
"No"
Falls Church, VA Homeowner
"Excellent product, great service."
Jackie M.
Upper Marlboro, MD
"They did a good job and sent a hard-working installation crew."
Antoino G.
Baltimore, MD
"they work fast and I was satisficed with the end result."
Michelle V.
SALISBURY, MD
"Long Roofing did a fantastic job."
Ronald M.
Gardner, MA
No review comments provided
BALTIMORE, MD Homeowner
No review comments provided
Ruth B.
Upper Marlboro, MD
No review comments provided
Tue T.
North Andover, MA
No review comments provided
Elkin C.
Revere, MA
No review comments provided
Joyce B.
BALTIMORE, MD
No review comments provided
David K.
Havre De Grace, MD
No review comments provided
Jeff P.
Hollywood, MD
No review comments provided
Fort Washington, MD Homeowner
No review comments provided
Saundra P.
Baltimore, MD
No review comments provided
Shannon M.
Rocky Ridge, MD
No review comments provided
Phyllis D.
HENDERSON, MD
No review comments provided
Washington, DC Homeowner
No review comments provided
Chantilly, VA Homeowner
No review comments provided
Aggie M.
Woodbridge, VA
No review comments provided
Jonathan B.
Dorchester, MA
No review comments provided
Dale B.
Manassas, VA
"Our friends Michelle and Bob Mackie from Winchendon MA had Long roofing do their roof and they recommended you. I mentioned this on 2 occasions but they never received their referral payment."
Jennifer C.
Fitzwilliam, NH
"The paperwork said it would be 4 to 6 weeks but it took them 2 months before they even started the work."
Lavern W.
Baltimore, MD
"They were very professional. They cleaned up behind themselves and they arrived early. We were quite pleased."
Capitol Hgts, MD Homeowner
"The 1st crew sent out was a total nightmare. They did a terrible job on our flat roofing. So now you're wondering why I would give long a 5 star? Long has done every window in our home and they did our main sloped roof. All problem free with excellent workmanship and professionalism! But also because Long stood behind the work, sent a different crew out, and corrected all the issues. Our roof looks amazing, we are very pleased with results. IMPORTANT when considering any work- Long corrected mistakes without any argument. There are not many companies that are this honest and stand behind their work!!"
Terry G.
Funkstown, MD
No review comments provided
Isaac C.
Silver Spring, MD
No review comments provided
Michele B.
Manassas, VA
No review comments provided
Baltimore, MD Homeowner
No review comments provided
Maryjane L.
ROCHESTER, NH
No review comments provided
Seymour L.
Alexandria, VA
No review comments provided
Susan P.
Vienna, VA
No review comments provided
Gregory F.
Fredericksburg, VA
No review comments provided
Tanya D.
Catonsville, MD
"They are not budget friendly, but great for people who need to finance. They provide a high quality product."
Taunton, MA Homeowner
"The process was smooth and quick."
Upper Marlboro, MD Homeowner
"The work and communication was excellent. My salesperson was a total gentleman, and I was very pleased with him."
Waldorf, MD Homeowner
"They do good work."
Robert B.
Washington, DC
No review comments provided
Frank R.
Baltimore, MD
No review comments provided
Dorchester, MA Homeowner
No review comments provided
Eldersburg, MD Homeowner
No review comments provided
Herndon, VA Homeowner
No review comments provided
Accokeek, MD Homeowner
No review comments provided
Evelyn N.
Bethesda, MD
No review comments provided
Michael W.
Alexandria, VA
"I had an issue with communication and coordination. The first thing we did was read the January 2020 issue of consumer reports where it talked the steps to get a new roof. So when our salesperson Frederick Zelner came out, he answered every question blindly. He didn't know us, and we didn't know him. 2-3 weeks later I was contacted by Dana to schedule to work, the day before the work was to start, she said Sept 24, they were going to have the products delivered, but they weren't. So on the 25, the subcontractor showed up, and they asked me where the materials were. Well they weren't delivered, so I reached out to the project manager whose voicemail was full. Then I tried reaching out to Dana and left a voicemail, she never got back to me. Then we got in touch with another project manager, and he let us know the materials were supposed to be delivered by 9am on the 25. After they installed the roof, they had a flyer called "What' Happens Next" and it had 4-5 steps on there. Item #1 the materials will be dropped off the day before installation and that didn't happen. Item #3, on installation day the assigned project coordinator will introduce themselves to you as point of contact and to lead you through the project at complete satisfaction, this didn't occur before the job started. I had this conversation with Jennifer Morsel (the senior operations' manager) and told her that one of the biggest things for us is the lack of coordination and communication between the subcontractor, long roofing, and the project manager. The only real communication we got was with Cedric Zelner the salesperson. One of the things in the contract, on completion of the job, payment is expected for the balance due. So I tried giving money to the subcontractor, and he said he doesn't take money. So I said okay, who does. Well the project manager does. So I called the project manager and his mailbox was full. So someone got in touch with him, and he had to schedule an appointment because he couldn't make it that day. I was told they would be there between 7-9, and they didn't show up. Jennifer found out that they were supposed to be there sometime later in the day on the 28th. And apparently when they do the gutter guards, those folks work 7-5 and anywhere in that timeframe is when they show up. When they completed the job, they were talking to their partners saying they needed cash and one guy told me I had a balance due and I told him I didn't. He said I did and I told him that Marco Giles, the project manager came by that day to pick up the check. So I think the coordination of communication needs to be better between all workers. It almost seemed like the right hand didn't know what the left hand was doing. But the job got done and it's all good for now."
La Plata, MD Homeowner
"They do outstanding work."
Judith B.
Middle River, MD
"The guys did a very efficient job."
Paris J.
Lusby, MD
No review comments provided
Baltimore, MD Homeowner
No review comments provided
Reston, VA Homeowner
No review comments provided
Kyle S.
Culpepper, VA
No review comments provided
Joyce S.
Washington, DC
No review comments provided
John C.
Upper Marlboro, MD
No review comments provided
Aaron T.
Fredericksburg, VA
No review comments provided
Jamie B.
Charleston, WV
"We are very pleased with the quality and appearance of new roof."
Silver Spring, MD Homeowner
No review comments provided
Heather M.
Peabody, MA
No review comments provided
Laurel, MD Homeowner
No review comments provided
Phoenix, MD Homeowner
No review comments provided
Washington, DC Homeowner
No review comments provided
District Heights, MD Homeowner
No review comments provided
Richard P.
Winchester, VA
"As far as the quality of work goes, it was good work. It wasn't as good as I have seen them do before. When I called about this job, I informed them that I was calling them for my sister. I wanted a roof put on her house. The first person I talked to said that I could get a referral fee because I was referring my sister. We had a couple of companies come, but no company offered anything like that. We went with Long Roofing because I like their work and the referral fee. The salesperson came out to do the estimate and presentation. He mentioned the same referral fee to me. I called back later about the referral fee, and they said it couldn't be done until the job was complete. Once the job was complete, I called them about the referral fee. They told me I was no longer eligible for the fee because I was not already a customer. They gave me a number to call and discuss it. The person said they would call me back and never did. Now every time I call, I get their voicemail. It is the principle of the thing. That soured me."
Herb S.
Baltimore, MD
No review comments provided
Charles D.
Hagerstown, MD
No review comments provided
Michael A.
Oakland, RI
No review comments provided
Upperville, VA Homeowner
No review comments provided
WOODBRIDGE, VA Homeowner
No review comments provided
Deborah D.
Washington, DC
No review comments provided
Bill D.
Charlestown, MA
"One of the best companies out there."
Kivens B.
Brockton, MA
"They were very respectful, cleaned up, and came back the next day to make sure they had everything. I really appreciated that."
Annie W.
Baltimore, MD
No review comments provided
Ron P.
Arlington, VA
No review comments provided
Ophelia B.
Charles Town, WV
No review comments provided
Janine C.
Acushnet, MA
No review comments provided
Tyrone N.
Sandwich, NH
No review comments provided
Beatrice N.
Lowell, MA
No review comments provided
Baltimore, MD Homeowner
No review comments provided
Lucus D.
Lanham, MD
No review comments provided
Waldorf, MD Homeowner
No review comments provided
Roxanna M.
HEDGESVILLE, WV
"They were very professional, and they showed up promptly and ready to get to work. They were an excellent service. We would be happy to use them again."
Catherine C.
Hagerstown, MD
"Expensive."
Andrea B.
MEDWAY, MA
"Their prices are high. The sales person Cedric Zellner was good. Once agreement was made things went for a turn. Their customer rep was rude she acted as if she didn't have time."
District Heights, MD Homeowner
"I am very pleased with the quality of the work and the finished product."
Jon J.
Nanjemoy, MD
No review comments provided
Burke, VA Homeowner
No review comments provided
Selene B.
WHITE PLAINS, MD
"They didn't explain the financial part of the project very well."
Kenneth R.
Hyattsville, MD
No review comments provided
Christine H.
Clinton, MD
No review comments provided
Angela W.
New Carrollton, MD
No review comments provided
Janice W.
Rockville, MD
No review comments provided
Washington, DC Homeowner
No review comments provided
Karen W.
Parkville, MD
No review comments provided
Marjorie A.
Waldorf, MD
No review comments provided
Bruno F.
Germantown, MD
"Extremely overpriced and no communication."
Danny A.
Baltimore, MD
"They didn't come after they finished. They never checked on the finished project or ask our experience. They just did the project and wanted money. They never said anything about the inside of our attic. There is no inspection. We are not happy."
Alexandria, VA Homeowner
"They were quick and professional. They did a good job."
Manchester, NH Homeowner
"They were excellent in every way. I was very impressed."
Susan K.
Front Royal, VA
No review comments provided
Michael B.
Washington, DC
No review comments provided
Alexandria, VA Homeowner
No review comments provided
Daphne C.
Providence, RI
No review comments provided
Baltimore, MD Homeowner
"I feel like they did a wonderful job. I would be more satisfied if they could send before and after pictures. I have asked numerous times, but I haven't received them."
JAMES H.
Baltimore, MD
"Whenever the sales people promised me something, they didn't do it. They should put the things they're going to do in writing."
Dorchester, MA Homeowner
No review comments provided
Idelawit C.
Germantown, MD
No review comments provided
Larry R.
Clinton, MD
No review comments provided
Rosalie H.
Baltimore, MD
No review comments provided
Naomi H.
Temple Hills, MD
No review comments provided
Washington, DC Homeowner
No review comments provided
Greg H.
Temple Hills, MD
"The job was done with professionalism and in a timely manner. The new roof has increased my house's curb appeal and value. I will recommend Long Roofing to family and friends."
Baltimore, MD Homeowner
"Project took too long and was too costly."
Rasheeda C.
Washington, DC
"It took a minute to get my roofing done by Long Roofing. There was some weather delay but it was still too long. I had to call too many times. There were times that they did not show up. I was not satisfied with the length of time."
Carolyn W.
Gwynn Oak, MD
"They left a few nails on the floor."
Silver Spring, MD Homeowner
"Long Roofing is very expensive."
John V.
Newbury, NH
"We have been a long time customer, they did great with our roofing; there was a lot to do and they did even more than what was part of the contract. We were very satisfied and have worked with them on more projects now."
Woodbridge, VA Homeowner
"They were great. I was more than happy all the way around. Tawanda's the best. The office, the work, everything was great."
Charles S.
Dist Htgs, MD
"I had scheduling and clean up issues with the crew, but the overall work is okay! Getting the work done was a challenge!"
Jim H.
Annapolis, MD
"It is very expensive and I received a phone call saying that they were going to put gutters on the roof but there were no gutters installed. They were not clear about what they were going to do as far as what part of the roof they were going to replace."
Frederick, MD Homeowner
"Things were done efficiently."
Laurence U.
Acton, MA
"They did fix the roof quick and timely because I had a deadline to meet! They were able to help me! I did not lose my homeowner insurance!"
Capitol Hts, MD Homeowner
"They were very professional. They did an amazing job."
Juliana J.
Washington, DC
"The financing piece was all just disjointed and it wasn't clear."
Laurel, MD Homeowner
"The company is very good and did a wonderful job!"
Worcester, MA Homeowner
No review comments provided
Capitol Heights, MD Homeowner
No review comments provided
Richard M.
Fall River, MA
No review comments provided
Silver Spring, MD Homeowner
No review comments provided
William C.
Shady Side, MD
No review comments provided
Washington, DC Homeowner
No review comments provided
Riverdale, MD Homeowner
No review comments provided
Washington, DC Homeowner
No review comments provided
Brandon S.
Fredericksburg, VA
No review comments provided
Zina S.
Capitol Heights, MD
"on time, good estimate of time, neat and clean. answered all my questions."
Laurel, MD Homeowner
"Yes I plan too. The initial information and patience of Mr. Sellner to listen to my multiple questions, the pleasant conversation with Sarah when I suddenly had a change of heart about financing the project. An finally Mr. Antonio Segovia professionalism on the install date."
Lashaune B.
North Brentwood, MD
"Everything was satisfactory from the guy coming in, initially, to the workers doing the work. Everyone was polite and very helpful. It was very easy and quick. The only issue that I did have was trying to make the apointment. It was taking too long since the first time we ordered the product but they got it settled. Everything went really. Long Roofing is a good company with great customer service."
Karen M.
Beltsville, MD
"Excellent people to deal with priced right excellent people doing the job compleated the job in great time"
William P.
North Brookfield, MA
"We are completely satisfied with our shower remodel and your workers were great"
Richard K.
Winchester, VA
"Everything my salesperson told me that would be available was NOT. I had a concern about a situation that occurred at my home, I could not get in touch with the project manager on the day of installation, I called the office the next day seeking to speak with a supervisor"
Jeanette L.
Bowie, MD
"I am very satisfied with the work that they did and it was done in a timely manner."
Daniel S.
Hyattsville, MD
"The experience was easy, organized, precise - as planned. The Construction Team arrived, examined, organized - tore out the old and created the new - all in ONE DAY precisely as promised... With their hard work and my new bath linen - We have a beautiful bathroom. Thanks"
Patricia M.
Washington, DC
"The work was excellent, timely, and I felt that Long Roofing went above and beyond what I expected."
Fort Washington, MD Homeowner
"Long Roofing did everything great. I have had no problems with Long roofing and have no complaints."
Beverly Z.
Silver Spring, MD
"I have an issue right now. They did not complete the work and I'm waiting for them to come and satisfy the situation."
Marc S.
Washington, DC
No review comments provided
Isatu J.
Odenton, MD
No review comments provided
Pete H.
Galena, MD
No review comments provided
Lutherville Timonium, MD Homeowner
No review comments provided
Khali N.
Washington, DC
No review comments provided
Wilma K.
Baltimore, MD
No review comments provided
Andrea W.
Hyattsville, MD
No review comments provided
Germantown, MD Homeowner
No review comments provided
Indian Head, MD Homeowner
No review comments provided
Helena S.
Washington, DC
No review comments provided
Coreenia R.
Allenstown, NH
No review comments provided
Tara F.
Littleton, MA
No review comments provided
Brockton, MA Homeowner
No review comments provided
William R.
Gaithersburg, MD
No review comments provided
Cecil F.
New Carrollton, MD
No review comments provided
Lynn S.
Petersham, MA
No review comments provided
Bryan R.
Bowie, MD
No review comments provided
Stephens City, VA Homeowner
No review comments provided
Debora B.
Baltimore, MD
No review comments provided
Washington, DC Homeowner
No review comments provided
Tiffany B.
Spottslyvania, VA
No review comments provided
Johanna D.
Somerville, MA
No review comments provided
Alicia B.
Saugus, MA
No review comments provided
Karen B.
Brookline, MA
No review comments provided
Edwin S.
Brockton, MA
No review comments provided
Corine C.
Hughesville, MD
No review comments provided
Cheryl T.
Tall Timbers, MD
No review comments provided
Washington, DC Homeowner
"As a matter of fact, I did recommend them to a friend and now she's getting hers done."
Stacey S.
Baltimore, MD
"They were prompt and they did a great job of explaining everything to me as the project progressed."
Veronica H.
Clinton, MD
"Would not recommend Long Roofing to anyone or ever use them again."
Clarence M.
Centreville, VA
No review comments provided
Laura L.
Mechanicsville, MD
No review comments provided
Maureen K.
Bel Air, MD
"They finished the job months ago and there are still palettes and materials in my yard. Also, my shutters were never put back up."
North Easton, MA Homeowner
"We had our tub removed and had a walk-in-shower installed. The main reason for doing so as I need to have 2 knee replacements and I had great difficulty getting in and out of the tub. I love the shower, however the floor is very slippery!! Apparently Long Bath does not have a non slippery floor and if you place a film on the bottom of the shower the warranty is no longer honored!! I am upset as the installation was not at all inexpensive....and now I have to place a shower mat in our new shower for fear of slipping. Not happy about that at all."
Frankie B.
Rileyville, VA
"I thought Long Roofing did a very good job."
Baltimore, MD Homeowner
"They were very professional and answered all questions we had. They did great with cleaning up the property. They were very courteous and polite."
Pawtucket, RI Homeowner
"Expensive"
Temple Hills, MD Homeowner
"The install seemed to go well but I never had a supervisor on sight and the communication after the install has been zero."
Dwayne M.
Stafford, VA
No review comments provided
Clifton S.
Reisterstown, MD
No review comments provided
Leyla S.
Manassas, VA
No review comments provided
Michael G.
Arlington, VA
No review comments provided
Daniel B.
Upper Marlboro, MD
No review comments provided
Arlington, VA Homeowner
No review comments provided
Malcolm D.
Epsom, NH
No review comments provided
Saundra B.
Baltimore, MD
No review comments provided
Gambrills, MD Homeowner
No review comments provided
Tina T.
STERLING, MA
No review comments provided
Wendy D.
North Beach, MD
No review comments provided
Brenda P.
Glenn Dale, MD
No review comments provided
Tess B.
Bryans Road, MD
No review comments provided
Temple Hills, MD Homeowner
No review comments provided
Washington, DC Homeowner
No review comments provided
Shawn H.
Severn, MD
No review comments provided
Waldorf, MD Homeowner
No review comments provided
District Heights, MD Homeowner
No review comments provided
Poolesville, MD Homeowner
No review comments provided
Brad W.
Dundalk, MD
No review comments provided
Stoneham, MA Homeowner
No review comments provided
New Carrollton, MD Homeowner
No review comments provided
Brookline, MA Homeowner
"They did very good work. The people were excellent, pleasant, efficient, and timely."
Edna S.
Springfield, VA
"Alex was wonderful. He was available during the daytime or evenings."
Mario N.
Silver Spring, MD
"I find them expensive."
Jerry F.
Woodbridge, VA
"The installers made a dents on my gutters and they didn't pick up the nails on my driveway. They were driving away when I had to flag them down to come clean up the driveway. They left some debris on the gutters too."
Upper Marlboro, MD Homeowner
"They did my roof and now working on my siding."
Rosemarie G.
Worcester, MA
"Exceptional customer service and outstanding product!"
Temple Hills, MD Homeowner
"We appreciated them for installing the window and AC. They were very professional and on time. Overall we are very satisfied."
Baltimore, MD Homeowner
"They did a great job."
Jim D.
Berkeley Springs, WV
No review comments provided
Darlene T.
Halethorpe, MD
No review comments provided
Mike H.
Sparrows Point, MD
No review comments provided
K.J.A.
Frederricksburg, VA
No review comments provided
Assonet, MA Homeowner
No review comments provided
Rochelle C.
Upper Marlboro, MD
No review comments provided
Stephens City, VA Homeowner
No review comments provided
Jeffrey L.
Haverhill, MA
No review comments provided
John J.
Gloucester, MA
No review comments provided
Colleen S.
Springfield, VA
No review comments provided
W.A.M.
Manassas, VA
No review comments provided
Baltimore, MD Homeowner
"my neighbor asked me about roof. I told her about it"
DUNDALK, MD Homeowner
"Had a new fiberglass front door installed in a few hours. Came sooner than expected."
Art M.
New Carrollton, MD
"There is a lot to say, but the conclusion is don't use Long Roofing unless you want failure."
Laurel, MD Homeowner
"Was disappointed in how an issue regarding our gutter install was handled."
Will D.
Gaithersburg, MD
"They were very nice. Cleaned up thier mess. Thought they were very"
Silva J.
Boonsboro, MD
"The guys did excellent work."
Capital Heights, MD Homeowner
"Everything went smoothly. It was a good job and good installation. There was some confusion with sales, but no the installation."
Chandler B.
WEST YARMOUTH, MA
No review comments provided
Capitol Heights, MD Homeowner
"My experience with Bobby during the sales process was exceptional as was my experience with Eddie and his crew during the installation. That being said there was a problem with two of the doors and here I sit 5 weeks later and haven't heard a word about when someone is coming to replace them. I was told it should be in a couple of weeks."
Gayle A.
Vienna, VA
"The salesperson was good and knowledgeable. The workers were professional and got the job done. The finished work could have been better. They could have hid the nail holes and covered the blemishes. I think they were in a rush because it was raining."
Marcus G.
Charles Town, WV
No review comments provided
West Bridgewater, MA Homeowner
No review comments provided
Dorothy C.
Upper Marlboro, MD
No review comments provided
Carol Q.
Wilmington, MA
No review comments provided
Fellip M.
Revere, MA
No review comments provided
Hyattsville, MD Homeowner
"There was a little damage to my driveway done. I have been trying to get them to respond for two months to repair it and they keep brushing me off."
Germantown, MD Homeowner
"They were prompt and professional."
Capitol Heights, MD Homeowner
"There are too many things to write that caused our rating. The biggest is lack of communication, lack of caring from the PM even though things were eventually solved, and too many issues for a company like Long."
Jessica S.
Columbia, MD
No review comments provided
T.J.J.
Baltimore, MD
No review comments provided
Ft Washington, MD Homeowner
"I'm satisfied. I didn't have any problem with what they did. They did a nice job for me. I didn't have any complaints. They fixed it. It's all good. I have recommended them to other people."
Robert C.
Warrenton, VA
"The overall responsiveness, was not good."
Burtonsville, MD Homeowner
No review comments provided
Lisa R.
Sterling, VA
No review comments provided
Laura A.
Annandale, VA
No review comments provided
Billy A.
Hampton, NH
No review comments provided
Jay N.
Germantown, MD
No review comments provided
Amanda B.
Rockville, MD
No review comments provided
Fairfax, VA Homeowner
No review comments provided
Marquita C.
Frederick, MD
"They were very professional and on time. They were really knowledgeable with what they were doing. The price was higher than expected. That is because of their warranty and top materials. If you are looking for a reliable roof, choose them. If you are able to afford them, then go for it. They are on the pricer side."
Holden, MA Homeowner
No review comments provided
Verna P.
District Heights, MD
"They were at the time disorganized and unresponsive."
Mace C.
Alexandria, VA
"The first day, they showed up with what I thought was a non-company vehicle because it had a different name on, which is why I docked a star. The guy showed up with a different company name, and then he turned around and got a Long Roofing sticker out of the car to put in the side, but it doesn't work like that. I guess Long Roofing was using subcontractors."
Sandwich, MA Homeowner
No review comments provided
Efrem J.
Martinsburg, WV
No review comments provided
White Plains, MD Homeowner
No review comments provided
Calvin S.
Martinsburg, WV
No review comments provided
Leesburg, VA Homeowner
No review comments provided
Michael F.
Winchester, VA
No review comments provided
Upper Marlboro, MD Homeowner
No review comments provided
North Brookfield, MA Homeowner
No review comments provided
Salem, MA Homeowner
No review comments provided
Jamaica Plain, MA Homeowner
No review comments provided
Capitol Heights, MD Homeowner
"They were awesome! I had a problem and they came right away and talked to me about it. They were quick and friendly."
Tiffany R.
Fitchburg, MA
"COVID made it changeling to communicate with them."
Capitol Heights, MD Homeowner
"They were professional from start to finish. My roof is lovely. They had lots of color options to choose from."
Baltimore County, MD Homeowner
"They did an excellent job and were professional and on time. They did a great job cleaning up. I am using them again."
Fort Washington, MD Homeowner
"Make sure you watch over them. They don't speak English and are very tough to communicate with. They are not wise to use harnesses. Make sure once again that you follow up and make sure they do everything that is written in the contract."
New Bedford, MA Homeowner
"I selected Long Roofing due to their history of excellence and their reputation. I found that the presentation was outstanding, however, the product aspect of it left much to be desired. They didn't do what they said they were going to do."
Elinor H.
District Heights, MD
"The service was great, timely, and professional."
Temple Hills, MD Homeowner
No review comments provided
Allison A.
Odenton, MD
No review comments provided
Washington, DC Homeowner
No review comments provided
Springfield, VA Homeowner
No review comments provided
Craig B.
Woodbridge, VA
No review comments provided
Antoinette W.
Hyattsville, MD
No review comments provided
Shannon M.
Clinton, MD
No review comments provided
District Heights, MD Homeowner
No review comments provided
Matthew P.
Monson, MA
No review comments provided
Ann H.
Fairfax, VA
"The crew was very efficient during the day of installation. The only break taken was for lunch."
Cornelius P.
Mattapan, MA
"The crew worked very hard and efficiently. Our roof was quite complicated with a steep pitch (it's an old Victorian in Malden, MA). We were very pleased with the results."
Emily J.
Malden, MA
"This was the first time that we needed to have a home roof replacement. It went well, from the estimate on through to the finish. We are satisfied with the whole process. Thank you."
Fort Washington, MD Homeowner
"They have not followed up with me."
Dillard B.
Ft Washington, MD
"They are one of the best efficient companies I have ever worked with. They did an excellent job. I would recommend them to anyone. They deserve10 stars."
Venessa C.
Temple Hills, MD
"I am not happy with the workmanship. It was done poorly."
Landover, MD Homeowner
No review comments provided
Tania B.
Stafford, VA
No review comments provided
Wynola W.
Baltimore, MD
No review comments provided
Epping, NH Homeowner
No review comments provided
David B.
King George, VA
"I was pleased with quanity of the work and the clean up process."
Lillie H.
Owings Mills, MD
"I really like my salesperson. He came out and explained everything very detailed. The only issue I had was getting in touch with someone after the roof was installed."
Washington, DC Homeowner
"They were efficient, clean, and did a good job."
Vanessa H.
Washington, DC
No review comments provided
Gabriel P.
Lanham, MD
No review comments provided
Washington, DC Homeowner
No review comments provided
Suitland, MD Homeowner
No review comments provided
Clinton H.
BALTIMORE, MD
No review comments provided
Mark F.
Prince Frederick, MD
No review comments provided
William J.
Annandale, VA
No review comments provided
Julia B.
Brockton, MA
No review comments provided
Douglas C.
Buzzards Bay, MA
"I felt the process was very good. Excellent. I had a 3 hour conversation with the salesman, and he didn't push me to buy. It was a very lowkey experience, and I learned a lot. Sometimes I asked the same questions several times, maybe I didn't absorb the answer, but he still didn't get frustrated."
Virginia W.
Martinsburg, WV
No review comments provided
Upper Marlboro, MD Homeowner
No review comments provided
Robert C.
Marlborough, MA
No review comments provided
Steven O.
Lusby, MD
No review comments provided
Essex, MD Homeowner
No review comments provided
Phylis R.
Hyattsville, MD
No review comments provided
Vaughan J.
North Attleboro, MA
"They were pretty slow but they did a good job at the end. They kept moving the date on me and that is what I did not like."
Brad B.
Attleboro, MA
"The roof job was exceptional (cleanup could have been better, lots of nails and debris left in driveway and yard). The guttering was not so great. One of the gutters leaks out of the sealed end (large leak) and there are facings under the gutter that do not match up in the front of the house. Still waiting for the project manager to contact me to get resolution to fix."
Tonia S.
Berkeley Springs, WV
"The work was done in a timely manner.The cleanup was great. The shower so far has been fantastic."
Magaret M.
Baltimore, MD
No review comments provided
Melissa A.
South Dennis, MA
No review comments provided
Minnetta C.
New Carrollton, MD
No review comments provided
Joseph H.
Milton, MA
No review comments provided
Locust Grove, VA Homeowner
No review comments provided
James B.
Rockville, MD
No review comments provided
Donnell J.
KING GEORGE, VA
No review comments provided
Jessica J.
Columbia, MD
No review comments provided
Jeremy T.
Douglas, MA
No review comments provided
Washington, DC Homeowner
No review comments provided
Severn, MD Homeowner
"It was very efficient. They were on time, and they kept me updated."
Gwynn Oak, MD Homeowner
No review comments provided
Beverly R.
Hyattsville, MD
No review comments provided
Jamie B.
Chesapeake Beach, MD
No review comments provided
Chris B.
College Park, MD
No review comments provided
Patricia F.
Washington, DC
No review comments provided
Bernard R.
East Bridgewater, MA
"They do a great job,and make sure everything are moved and clean."
Suitland, MD Homeowner
"Storm door came damaged. Took 4 weeks to replace. Replaced with another storm door that didn't match the same specs, still waiting for the 2nd replacement."
Deena D.
Pasadena, MD
No review comments provided
Washington, DC Homeowner
No review comments provided
Russell G.
Sterling, VA
No review comments provided
Accokeek, MD Homeowner
No review comments provided
Jessica A.
Woodbridge, VA
No review comments provided
Dale S.
Newmarket, NH
No review comments provided
Aberdeen, MD Homeowner
No review comments provided
Candia, NH Homeowner
No review comments provided
Kezia R.
Gwynn Oak, MD
"They were timely, friendly, efficient, helpful, and responsive."
Derwood, MD Homeowner
"The crew for the windows and the roof were outstanding. Aaron was able to address all issues on the spot, and I couldn't ask for a better person."
Dumfries, VA Homeowner
No review comments provided
Debbi B.
Spotsylvania, VA
No review comments provided
Harry M.
Glenarden, MD
No review comments provided
Roxie L.
Laurel, MD
No review comments provided
Kathleen A.
Hagerstown, MD
No review comments provided
Andrea S.
Allenstown, NH
No review comments provided
Dennis M.
Waltham, MA
No review comments provided
Pablo M.
Reisterstown, MD
No review comments provided
P.S.A.
Abingdon, MD
No review comments provided
Michael S.
Huntingtown, MD
"The"
Harold M.
Fort Washington, MD
"This company overcharges and underdelivers. It's been over a year and half and I still don't have a completed roof. My two neighbors asked if I would use this company and I empathically said no."
Richard B.
Washington, DC
No review comments provided
Mary A.
Woodstock, VA
No review comments provided
Jane P.
Silver Spring, MD
No review comments provided
Beltsville, MD Homeowner
No review comments provided
Eugene P.
Hyattsville, MD
"When they did the work, something was done incorrectly and it rained that night. I called the project manager that evening and he had someone come out the next morning and fix the issues. This really stood out to me. However, they have not sent me the warranty."
Kevin L.
Washington, DC
"We are very pleased with the purchase process and installation."
Sheila L.
Indian Head, MD
No review comments provided
Wayde D.
North East, MD
No review comments provided
Patricia F.
Woodbridge, VA
No review comments provided
Clara C.
Washington, DC
No review comments provided
Douglas B.
Peabody, MA
"We have used Long Roofing in several home improvements such as our deck, fence, and roof."
Rhonda W.
Point Of Rocks, MD
"Great experience, from start to finish."
Chad J.
Washington, DC
"They did excellent work."
Lanham, MD Homeowner
"I would definitely recommend them to a friend or family member."
Mary P.
Ridge, MD
No review comments provided
Sheridan F.
Clear Brook, VA
No review comments provided
Cindy S.
Vienna, VA
No review comments provided
Front Royal, VA Homeowner
No review comments provided
Hopedale, MA Homeowner
No review comments provided
Denise W.
Clinton, MA
No review comments provided
Waldorf, MD Homeowner
No review comments provided
Great Falls, VA Homeowner
No review comments provided
Pedram A.
Bel Air, MD
No review comments provided
Kenny R.
Providence, RI
"The work was great the bathroom looks fan tastic, we are very pleased. The team worked great we hardly new they where in the house.Thank you."
Patrick L.
Upper Marlboro, MD
No review comments provided
Edward A.
Frederick, MD
No review comments provided
Sykesville, MD Homeowner
"I notified Long that I wanted a report from the inspection. The salesman told me that there would be an inspector. I never saw the inspector. Long is giving me a difficult time getting the inspection report. I have wrote letters to them and I haven't gotten a response."
Stephen C.
Alexandria, VA
"I am really happy with what they did. The price was a little steep but since I worked for them years ago and with everything going on with the pandemic, they worked with me on the price. I was really satisfied with that."
Mark M.
Upper Marlboro, MD
No review comments provided
Michael F.
Inwood, WV
No review comments provided
Brian S.
Leesburg, VA
No review comments provided
Montgomery Village, MD Homeowner
No review comments provided
Laurel, MD Homeowner
No review comments provided
Anisha D.
Baltimore, MD
No review comments provided
Kathy F.
Westminster, MA
No review comments provided
Elizabeth H.
Silver Spring, MD
No review comments provided
Mia R.
Lexington, MA
"They damaged our property and did not follow up. They said they were going to fix the damage and we have not heard anything back. Someone was sent out to inspect the property but we have not heard anything in months. They were able to give me a quote for my roof in one day but are not able to come out and fix the damage caused."
Waldorf, MD Homeowner
No review comments provided
Leroy K.
Baltimore, MD
No review comments provided
Catherine L.
Smithsburg, MD
No review comments provided
Deloris S.
White Plains, MD
No review comments provided
Dorothy G.
District Heights, MD
No review comments provided
Oxon Hill, MD Homeowner
No review comments provided
Judy G.
Rehoboth, MA
No review comments provided
Stevenson, VA Homeowner
No review comments provided
Jane A.
Fort Washington, MD
No review comments provided
Kathy R.
Columbia, MD
No review comments provided
Ethel T.
Upper Marlboro, MD
No review comments provided
Frank W.
Columbia, MD
No review comments provided
Ricky R.
Waldorf, MD
No review comments provided
Barry I.
Arlington, VA
No review comments provided
Ft Washington, MD Homeowner
No review comments provided
Flora G.
Alexandria, VA
No review comments provided
Claudette S.
Templeton, MA
No review comments provided
Alvin K.
Bowie, MD
No review comments provided
Debra L.
Baltimore, MD
No review comments provided
Allison H.
North Attleboro, MA
No review comments provided
District Heights, MD Homeowner
No review comments provided
Alma P.
Mc Lean, VA
No review comments provided
Deborah R.
Front Royal, VA
"The overall process was fast and streamlined. Although follow up a few days later with some issues took longer than expected but in the end got resolved."
Ronald M.
Cheltenham, MD
No review comments provided
Chris V.
Manassas, VA
"They did a beautiful job. However, they had to come back two more times to satisfied it."
Forest Hill, MD Homeowner
"I have no comment."
Fort Washington, MD Homeowner
"The salesmanship and the installation was great!"
North Beach, MD Homeowner
"They were not very responsive."
Lillian B.
Annapolis, MD
"They did a very good job and they did it very quickly. I have received many compliments."
Sheila W.
Washington, DC
No review comments provided
Frank A.
Chantilly, VA
No review comments provided
Middle River, MD Homeowner
No review comments provided
Reisterstown, MD Homeowner
No review comments provided
Burke, VA Homeowner
No review comments provided
Roland T.
Burke, VA
No review comments provided
Ronald P.
Fort Washington, MD
"They did a fantastic job."
Charlie H.
Washington, DC
No review comments provided
Robert M.
Columbia, MD
No review comments provided
Fredericksburg, VA Homeowner
No review comments provided
Charles J.
Prince Frederick, MD
"I am a 3-time Long customer. Obviously, I would love to answer this question differently. And would have answered it differently in the past. But now you've done me severely wrong so, no, I will not be recommending you and will instead be recommending against you. You've had so many chances to make this right, and didn't. Shame on you."
Bill R.
Silver Spring, MD
No review comments provided
Greg M.
Great Mills, MD
"Awesome job and cleaned up afterwards; also was meticulous protecting floor and furnishings. My only recommendation...would have loved a stronger shower head; it would be nice if customers had a choice in shower heads. I've decided to use my old shower head (a Moen) but I will have to get a plumber to change it. The man who did the installation was very professional and courteous and worked very hard."
Rose Y.
Gambrills, MD
No review comments provided
Erma M.
Washington, DC
No review comments provided
Don G.
Annandale, VA
No review comments provided
June D.
Clinton, MD
No review comments provided
GREGORY C.
Savage, MD
No review comments provided
Melissa S.
Saugus, MA
No review comments provided
Nathan R.
Plymouth, MA
"yes strongly agree"
Vivian M.
Washington, DC
No review comments provided
Christopher B.
Milford, MA
"I would recommend Long Roofing to a friend or a neighbor, but I would tell them to make sure that everyone (project coordinator, project manager, product specialist, and onsite installers) they deal with is on the same page when it comes to receiving and implementing special instructions. Otherwise, there is the potential for mixed signals and property damage. However, I and my neighbors can't say enough positive things about the quality of the work that went into installing my new roof, gutter drips, and trimmings."
Reginald W.
Fairfax, VA
"Very prompt and professional"
Nathan D.
Woodford, VA
No review comments provided
Arlington, VA Homeowner
No review comments provided
Howard L.
Annandale, VA
No review comments provided
Daryl W.
Sterling, VA
No review comments provided
W.A.M.
Mechanicsville, VA
No review comments provided
Michael A.
Davidsonville, MD
No review comments provided
Marian A.
Parkville, MD
No review comments provided
Cynthia F.
Frederick, MD
No review comments provided
Alfred P.
WASHINGTON, DC
No review comments provided
Renee B.
Manassas, VA
No review comments provided
Brandon S.
Nanjemoy, MD
No review comments provided
Upper Marlboro, MD Homeowner
No review comments provided
Robin W.
Fredericksburg, VA
No review comments provided
Boston, MA Homeowner
"Wonderful experience from beginning to end."
Marcia G.
Randolph, MA
"I am happy with the people that did the roof."
Deborah A.
Tewksbury, MA
"The estimate process was wonderful and flawless. I was very pleased. It was the follow through on installment day that I was disappointed with. They came in an unmarked truck it was a subcontractor. We hadn't been told we would be receiving that. No one spoke English and I couldn't voice any of my concerns. We had some concerns about replacing some plywood. Due to the language barrier, I wasn't able to communicate any of that. I tried to contact the office and it was an hour or two before I could get in touch with anyone. They finally had someone come by but we were halfway through the day by then. They dropped debris on my flowers etc..There were multiple nails dropped down. They cleaned them up eventually but we had to be careful during the day. The install crew wasn't nearly as professional as we thought they should have been. We have noticed some inconsistencies now that we need to contact them about. I am not even sure how well the job was completed at this point."
Karen P.
Midland, VA
No review comments provided
Waveney B.
Washington, DC
No review comments provided
Michael H.
Lorton, VA
No review comments provided
Jarvies P.
Middle River, MD
"I would definitely recommend Long Roofing! 70 year old slate roof removed and architectural shingles put on. Beautiful job!"
Patricia E.
Pikesville, MD
No review comments provided
John K.
Fitchburg, MA
No review comments provided
Casandra R.
Burke, VA
No review comments provided
Sam B.
Elkton, MD
No review comments provided
Katherine C.
BALTIMORE, MD
No review comments provided
Mary S.
Washington, DC
No review comments provided
Hanson, MA Homeowner
No review comments provided
John N.
Washington, DC
"I am calling them for a fence I want to have installed."
Reisterstown, MD Homeowner
No review comments provided
Washington, DC Homeowner
No review comments provided
Patrick P.
Great Mills, MD
No review comments provided
Don T.
New Market, MD
No review comments provided
Elgloria H.
Washington, DC
No review comments provided
Upper Marlboro, MD Homeowner
No review comments provided
Keyonna S.
Washington, DC
No review comments provided
Severn, MD Homeowner
No review comments provided
Makeia J.
Clinton, MD
No review comments provided
Tink T.
Holderness, NH
No review comments provided
Shawn G.
Groveland, MA
No review comments provided
Katherine S.
Laurel, MD
No review comments provided
Ellyn D.
Woodbridge, VA
No review comments provided
Carole U.
Clinton, MD
No review comments provided
James G.
BALTIMORE, MD
No review comments provided
Jason F.
Sterling, VA
No review comments provided
Timothy R.
Woodbridge, VA
No review comments provided
Jeff K.
Damascus, MD
No review comments provided
Lolita W.
Baltimore, MD
"Love the finished Roof and Doors. The quality of work and professionalism of the team was excellent."
Dan M.
Randolph, MA
No review comments provided
Danielle L.
Charles Town, WV
"Nails were left in my neighbors yard and mine. Nails were left on the roof and the roof that i share with my neighbor. Trash had blown into my neighbors yard. My dryer vent was covered by a board. Staff was politely argumentative about the the issue. Did purchase another vent. Other vents were covered. Not sure how it will affect my home. I had a small blue tarp on my roof and asked that it be given to me. I was not but i found it in my neighbors yard."
Yolanda K.
Washington, DC
No review comments provided
Mike S.
Hill, NH
"The crew was extremely hard working! I thought for a while we were going to have some problems because only 1-2 spoke English. That didn't seem to be a drawback. If they needed to ask me a question they would go through the two that did speak English. It worked out fine!"
David A.
Culpeper, VA
"Was very satisfied with the whole process"
Gary C.
Bryans Road, MD
No review comments provided
Sharon T.
Silver Spring, MD
"I am 100% satisfied. The work is awesome. From the beginning to the end it was perfect and I have no complaints at all! They were clean, courteous, and everything was on point. I didn't have any problems!"
Warren F.
Hedgesville, WV
No review comments provided
Jamie P.
Burke, VA
No review comments provided
Maria R.
Fall River, MA
"I met with the sales rep in April and thought the project would start within a reasonable time. I paid $8000 dollars down with the impression that that would get the project start. Before any work was done or any materials were delivered, there was a charge to the card that I had opened to finance the project. That meant that Long had $18,000, over half of the cost of the project and had not even started. Projects don’t work that way. No one had communicated with me about why this happened. Communication was poor. I was disappointed because Long has done other projects for us. Once the crew got started, they were very professional and got the project done. I’m pleased with the work."
Roscoe N.
Herndon, VA
"They were great! They did everything in a timely manner just as advertised and they cleaned everything up!"
Janice C.
Alexandria, VA
No review comments provided
Jim B.
Spotsylvania, VA
"The team that entered my home were quick and professional. They were clean and added minimum intrusion on my daily life as they worked. I would certainly recommend long fence for good quality professional work."
Monique R.
Baltimore, MD
No review comments provided
MARTIN R.
Dundalk, MD
No review comments provided
Joanne G.
Laurel, MD
No review comments provided
Richard B.
Denton, MD
"There was a miscommunication about the work that was to be done but the foreman of the job site was very professional and worked very diligently to resolve the problem and in the end, the problem was solved without further issues!"
Dean P.
Ashuelot, NH
No review comments provided
Gerald B.
WALDORF, MD
No review comments provided
T.A.M.
Silver Spring, MD
"For the cost of the roof over $20K, the customer service was awful. I would not recommend them to anyone."
Michael W.
Upper Marlboro, MD
No review comments provided
P.A.M.
Marshfield, MA
No review comments provided
Catherine K.
Washington, DC
No review comments provided
John G.
Annapolis, MD
No review comments provided
Sabrina S.
Fort Washington, MD
No review comments provided
Rhonda Y.
Hyattsville, MD
No review comments provided
Robert M.
Bowie, MD
"The roof is great but I've been waiting 2 weeks for them to remove a pallet of unused shingles and I'm sure i have a large patch of dead grass in the middle of my small front yard."
John G.
Poolesville, MD
No review comments provided
Chuck D.
Salem, MA
"Great company and people"
Andrew P.
Garrett Park, MD
No review comments provided
Rodney G.
Gardner, MA
"Mike was very informative. He told me everything I needed to know about the roof."
Francine T.
District Heights, MD
"I have never been so happy with such a utilitarian purchase in my life! My new roof mad my 26 year old house look brand new!"
Jessica H.
Locust Grove, VA
"So happy with the new roof, very professional company!"
Marilyn M.
Elkton, MD
"The workers were so professional and did everything in a timely manner. I loved the process from beginning to end. I am really satisfied and they couldn't have done it any better."
Dorothy G.
Baltimore, MD
No review comments provided
Oscar M.
Southbridge, MA
No review comments provided
Jason M.
North Brentwood, MD
No review comments provided
Robert V.
Havre De Grace, MD
No review comments provided
Darrell W.
Baltimore, MD
No review comments provided
Phyllis H.
Hyattsville, MD
No review comments provided
Kay M.
Upper Marlboro, MD
"They were very courteous and timely. We are very satisfied with the job."
Lorraine J.
Crofton, MD
"It was a very nice experience and they are very professional."
Bruce S.
Foxboro, MA
No review comments provided
Gail K.
Hyattsville, MD
No review comments provided
Tony D.
Saugus, MA
No review comments provided
Frederick K.
Aberdeen, MD
"The service was really helpful."
Donna H.
Clinton, MD
No review comments provided
Tracy T.
Falling Waters, WV
No review comments provided
Gayle A.
Vienna, VA
No review comments provided
Rozlyn C.
Laurel, MD
No review comments provided
Doris W.
Mattapan, MA
"Long Roofing did an excellent job installing our new front door. It looks great and I think the materials are top notch. What I really like is the lifetime warranty if there are any problems."
Stephen P.
Laurel, MD
No review comments provided
Mark E.
Leesburg, VA
No review comments provided
Jason C.
Laurel, MD
No review comments provided
Creg S.
Fairfax, VA
No review comments provided
Thomas B.
Woonsocket, RI
"The only thing that concerns me is the seemingly flimsy base of the shower. There is too much movement, I hope it doesn't crack in the future. My suggestion is that they install cast iron bases. This would be in my opinion a great improvement, otherwise everything else except the late arrive of the shower door seems pretty good. Fritz S."
Frederick S.
Rockville, MD
No review comments provided
Charles G.
Randolph, MA
"The company should be more knowledgeable when having to place the satellite dishes back on the roof."
Manuel R.
Elkridge, MD
No review comments provided
Qui T.
Taunton, MA
"Don't do it!"
Felicia H.
Bowie, MD
No review comments provided
Emma V.
Greenbelt, MD
No review comments provided
George C.
Herndon, VA
No review comments provided
Scott H.
Fredericksburg, VA
No review comments provided
Greg B.
University Park, MD
"LR did a great job. All of my neighbors are noticing my new roof and asking questions. The house looks really good."
Sherene L.
Waldorf, MD
"Long Roofing is one of my favorite companies. I heard about them on the tv and radio and I am very satisfied with their quality of workmanship and timeliness. I have already recommended them to friends without any hesitation."
Emmanuel N.
Ashburn, VA
No review comments provided
Dianna O.
Nashua, NH
No review comments provided
Tom L.
Davidsonville, MD
No review comments provided
Jason W.
Springfield, VA
"LR gave us a quality job well done that made us completely and totally happy. It was a great experience."
Nancy G.
Chester, MD
No review comments provided
Joey B.
Windsor Mill, MD
No review comments provided
Joseph S.
North Oxford, MA
"They cleaned up after themselves, they were here on time, and they did a great job. The whole thing was great, I have no complaints."
Donald K.
Mechanicsville, MD
"I heard of them on the radio and everything they say on the commercial is completely true and they do a good job in a timely manner considering the weather."
Dustan C.
LONDONDERRY, NH
"They did a wonderful job and cleaned up very nicely. I am very satisfied with them."
Leon G.
Manchester, NH
"The staff and workers were on time and professional at all times. They took the time to answer my questions and give an explanation of what they were doing."
Steven G.
Front Royal, VA
No review comments provided
Randall P.
Montross, VA
No review comments provided
Judy B.
Hyattsville, MD
No review comments provided
Jen D.
Bowie, MD
No review comments provided
Linda L.
Frederick, MD
No review comments provided
Marsha R.
Springfield, VA
No review comments provided
Bill D.
Perry Hall, MD
No review comments provided
Marcia P.
Capitol Heights, MD
No review comments provided
Walter H.
Clinton, MD
No review comments provided
JOHN S.
Upper Marlboro, MD
"We have been incredibly happy with every project Long has done for us!"
Matthew G.
Bowie, MD
"Kurtis is outstanding. His salesmanship is superb. His explanation is what made us decide to use Long Roofing. The crew was outstanding and worked super hard."
Annette C.
Everett, MA
"The crew arrived on time in the morning. They worked very quickly and efficiently. The sides of the house were covered to prevent any damage. There was no damage to any shrubs of any kind. The yard was cleaned of ALL debris. I could not find any except less than a handful of small pieces. There were also NO nails anywhere in the yard or driveway."
Roderick H.
Warwick, RI
No review comments provided
Dwayne R.
East New Market, MD
No review comments provided
Eudese L.
Dorchester, MA
No review comments provided
Cathy P.
Laurel, MD
No review comments provided
Sam C.
Chesapeake Beach, MD
No review comments provided
Catherine S.
Dundalk, MD
No review comments provided
David B.
Fredericksburg, VA
"They were very professional and that's why I checked with them first on an estimate."
Sean C.
Arlington, VA
No review comments provided
Kenneth T.
Columbia, MD
"They did a good job."
Rebecca B.
Brockton, MA
"I have windows on my house from Long Roofing and this was for the two garage windows. All done as promised and professionally. Great job on all fronts. Thank you. Mitzi."
Mitzi A.
Millersville, MD
No review comments provided
Dean M.
Groveland, MA
No review comments provided
Audrey Z.
Columbia, MD
No review comments provided
Nate E.
Rockville, MD
"They were efficient. They showed up on time. I did have a little problem and the next day they came down and fixed it right away. They followed up with me to make sure everything was okay. They were all polite and they were here on time. They cleaned up after they finished the job."
Manny P.
Newbury, MA
"I was very please withed the service from Long Roofing. I am happy I used Long Roofing for my roof problem."
Doreth G.
Washington, DC
No review comments provided
Tahir K.
Gaithersburg, MD
No review comments provided
Felicia A.
Germantown, MD
No review comments provided
Jerald T.
Washington, DC
No review comments provided
Cynthia C.
Edgewood, MD
"The windows are great. Didn't expect the damaged lawn and small pieces of insulation and plastic materials that were left in front and back lawn. I would highly recommend being present and supervising the job until they pack up and leave and do a thorough walk through with head install guy."
Charlene M.
Brockton, MA
No review comments provided
Katie H.
Clarksburg, MD
"I'm very happy with the quality of materials and workmanship. I would recommend them."
Rebecca L.
Worcester, MA
No review comments provided
Page F.
Oxon Hill, MD
No review comments provided
Frank H.
Martinsburg, WV
No review comments provided
Juan A.
McLean, VA
No review comments provided
Howard H.
Baltimore, MD
No review comments provided
Pamela V.
Clinton, MD
No review comments provided
Michael B.
Dumfries, VA
No review comments provided
Lucia L.
Sumerduck, VA
No review comments provided
Darryl B.
Brandywine, MD
No review comments provided
Madalyn W.
Annandale, VA
"They were great, professional, and I love the work they did."
Morris M.
Richmond, VA
No review comments provided
Paula B.
Peabody, MA
No review comments provided
Harris T.
Washington, DC
No review comments provided
Brian H.
Alexandria, VA
"I was not impressed by the guided question and response sales presentation I originally received. This was not the fault of the gentlemen who made the presentation, since this was the way they were trained to do the job. Mr. Dodge was great: knowledgeable, informative, and professional. We were offered excellent materials and a very good price. The crew knew their stuff, got the job done, and cleaned up thoroughly, all in one day."
James M.
Silver Spring, MD
No review comments provided
LaVon P.
Indian Head, MD
"I was very pleased with the starting time ,and the entire process. I appreciated the way staff cleaned up when the job was completed. At this time I am happy I invested in my new roof."
Shirley T.
Washington, DC
"I was satisfied with it!"
Deloris W.
Capitol Heights, MD
"All questions were answered. The crew that came out was phenomenal. I was impressed. They were timely and fast. The only delay was that the shingles got put on the truck in the wrong position so they had to wait an hour. They were ready to get going. They were great. I was really impressed."
Patrick P.
Rutland, MA
No review comments provided
Amber O.
Webster, MA
No review comments provided
Colleen M.
Brooklyn Park, MD
No review comments provided
Tracy C.
Alexandria, VA
"I simply would not recommend them because they have not responded back to the issue I called them about with my gutter that was cracked by one of the workers. They did a good job on the roof."
Ronald R.
Middle River, MD
"The mask ordeal got me really mad. I was going to buy a fence through Long Roofing but now I am not sure. "
Wayne K.
Springfield, VA
"We would never recommend working with this company. It was an extremely stressful process. There was very little and insufficient communication. The quality of the work in the end is fine because of our own intervention. Prepare yourself for working in very difficult circumstances if you would like to work with this company."
Patty V.
Washington, DC
"They gave professional service and worked in a timely manner to repair my roof. I was also impressed with their clean up."
Carolyn K.
Washington, DC
No review comments provided
Ken C.
Falls Church, VA
No review comments provided
Stephan L.
Leominster, MA
"Long bath does excellent work, the guys from beginning to end were courteous, respectful and on time, we were so pleased with the work and the detailing that we decided to have them do our other bath room,"
Avon B.
District Heights, MD
No review comments provided
Karen L.
Acton, MA
No review comments provided
Bill C.
New London, NH
"Overall I am pleased with Long Roofing. I have to say one thing though, I haven't' gotten a statement on when the first payment is due. John said the interest would be 7% but I haven't gotten anything like that. I got something yesterday but it was just a standard statement. It didn't tell me what my monthly statement would be."
Rosalie H.
Waldorf, MD
No review comments provided
Michelle L.
Washington, DC
No review comments provided
Frank D.
Aberdeen, MD
No review comments provided
April M.
Washington, DC
"Long Roofing is great except for some of the office associates. At least, two of the associates I spoke with were very rude and "passed the buck" to another associate. The workmanship is beautiful! The workers that installed my roof were very polite and considerate. I love my new roof!! Thank you, Long Roofing!!! The gentlemen that spoke to me and my son, before signing the contract were very polite and answered all of our questions. Thank you!!"
Sharon K.
Halethorpe, MD
"I strongly recommend Long Roofing. They did a great job on my roof. I wasn’t home when the crew did the job. When I got home everything was clean."
Zakia D.
Springfield, VA
"If we weren't on top of things we would've been left with about 1/2 of the roof with rotten wood on house and garage. Had to ask for it to get replaced. Clean up was not satisfactory. Still finding and cleaning up roofing nails months later. Brother actually stepped on one and couldn't walk on foot for a week. Dented a downspout. Threw away gutter guards (that are visible) and was replaced but with wrong size. Doesn't stay on. Took down TV antena and didn't place back. Should've had a supervisor on duty, if not all day at least hours or several check back visits. Maybe actually give one of the crewman some authority to make decisions would be more productive. The crew that did add gutters to garage were very professional, sincere, fast, informative and outstanding. When reminding a supervisor that did show up about an issue with our gutters on the house, was told to ask the gutter crew how much it would cost and asked them to give me a quote "
George P.
Arlington, VA
No review comments provided
Carlton S.
Upper Marlboro, MD
"Wonderful experience and great windows!"
Michelle C.
Springfield, VA
No review comments provided
John F.
Sperryville, VA
"Kurtis was extremely knowledgeable and thorough when he came to explain the company and the installation process. I look at all of the roofs around my neighborhood differently! :)"
Meredith T.
Winchester, MA
"I don't understand the paying process. I have no idea how that is going to work."
Katy B.
Cotuit, MA
No review comments provided
Sharon L.
Jessup, MD
No review comments provided
Jason Z.
Warrenton, VA
"Everyone was very professional and polite. I was extremely satisfied with the clean up of the yard. They were wonderful. I don't have anything bad to say about Long Roofing."
Mike H.
Whitman, MA
No review comments provided
John W.
Bowie, MD
"A very pleased with my interaction with Long roofing from the beginning to the end. This was a major project for me and the took the time to address my concerns and to describe the work they would do. I contacted numerous roofing companies and this was the only one that was not going to do patch work. My neighbors comment to me about what they saw the works do and the amount of debris they took of the roof and the amount of materials the used. If you want a job done complete and right I recommend Long Roofing."
Tilwana W.
Baltimore, MD
No review comments provided
Paul L.
Upper Marlboro, MD
No review comments provided
George T.
Upper Marlboro, MD
"The quality of the roof allowed us not to hear the rain outside as before we could hear the rain."
Frankie S.
Washington, DC
No review comments provided
Gloria B.
Washington, DC
No review comments provided
Eric A.
King George, VA
No review comments provided
Theodore K.
Temple Hills, MD
No review comments provided
Johnnie T.
Washington, DC
No review comments provided
Larry A.
Chantilly, VA
"I was amazed at how professional they were and the way that everything was cleaned up. You could not tell that any work had been done. I am very satisfied and I really appreciate the work that was done."
Evelyn J.
Washington, DC
No review comments provided
Randy W.
Odenton, MD
No review comments provided
Claudia S.
Arlington, VA
"They're an excellent company and I'm really pleased with their workmanship and professionalism."
Valerie O.
Monrovia, MD
"Long Roofing was prompt and very efficient. It took them one day to get it done. It is a very nice shower. I am very glad that we arranged to have it done."
Donna S.
Hagerstown, MD
"They were on time, prompt and got the job done effectively."
Donna H.
Fairfax, VA
"Shower liner comes in 1 size! My shower liner was not measured correctly! It took 2 days & the job was unsatisfactory."
Cheryl H.
Falling Waters, WV
"I was very satisfied with job done. They had excellent quality and price."
Latonya H.
Baltimore, MD
"We were very satisfied with the entire process, from the sales agreement to the work that was done. It was timely and you met all of our expectations."
Melvin J.
Accokeek, MD
"We had a good team and everything turned out well. Overall, everything is excellent."
Zosimo T.
Takoma Park, MD
"The product seems really good and looks good and I am pleased with the workmanship. My problem is with the financing and upfront communication regarding it."
Ivan B.
Laurel, MD
"Upmost professionals, courteous, and thorough. They are phenomenal. I had my bathroom, some windows, and doors done with them. The warranties are terrific."
Amy-Jo P.
Crofton, MD
"Outstanding service!"
Norman T.
Annapolis, MD
No review comments provided
Willie S.
Brockton, MA
"They are a fantastic company."
Howard Y.
Oakton, VA
"I would give them all 5 stars."
Derrick P.
Springfield, VA
No review comments provided
Christopher B.
Exeter, RI
No review comments provided
Camille E.
Capitol Heights, MD
"If anybody needs a recommendation for Long Roofing they can gladly contact me and I will give them an excellent recommendation. From the sales to the final product, I was extremely satisfied. The crew was professional and polite. I think they are great."
Brad W.
Mansfield, MA
"Long Roofing show up on time, kept the cost within budget and worked well as a team, they were very well managed."
Andrew M.
Newport, RI
"I'm glad that they finished before the rain and got it fixed."
Aslsee R.
Washington, DC
No review comments provided
Donna M.
Windsor Mill, MD
"They are very professional and courteous. The roof was done accurately and on time as they said."
L.A.J.
Waldorf, MD
No review comments provided
Pinesha H.
District Heights, MD
No review comments provided
KATHY D.
Mechanicsville, MD
"They did a great job. They were fast and efficient. They were here on time and worked very hard all day."
Cindy E.
Monrovia, MD
No review comments provided
Mary G.
Washington, DC
"Outstanding customer service"
Ann C.
Andover, MA
"Details matter! The incorrect style was ordered. My house was "naked" for 2 weeks while the correct style was ordered. I tried to get ahead of this but I was ignored. This is my 2nd project with Long Roofing, it will be my last."
Judy P.
Springfield, VA
No review comments provided
Bessie M.
Baltimore, MD
"They did a great job but it is expensive."
Lois H.
Bel Air, MD
No review comments provided
Adam M.
Washington, DC
No review comments provided
Bryan W.
Kearneysville, WV
"My experience with Long Roofing has been great. This is the third roof that we have gotten from them. Both my mom and sister have one. They are definitely a company that we trust."
Arnicia J.
Washington, DC
No review comments provided
Daniel G.
Lorton, VA
No review comments provided
Joseph T.
Indian Head, MD
No review comments provided
Joseph N.
Davidsonville, MD
No review comments provided
Ulysses B.
Bowie, MD
No review comments provided
Carol S.
Greenbelt, MD
No review comments provided
John L.
Rockville, MD
No review comments provided
Arthur P.
Annandale, VA
No review comments provided
Patrick A.
Fredericksburg, VA
No review comments provided
Ricardo F.
Baltimore, MD
No review comments provided
Cheryl W.
Hampstead, MD
No review comments provided
Phil S.
Chelmsford, MA
No review comments provided
Mike S.
Reston, VA
"The 5 stars are for the construction crew who completed the job. They stayed until 9 pm to complete the work due to the slow down of the city work permit not being obtained prior to the job starting that day. I felt bad for all 3 men, they had such long drives to get home. I am pleased with my walk-in shower."
Michele W.
Hagerstown, MD
No review comments provided
Mike M.
Gainesville, VA
No review comments provided
Danny M.
Bowie, MD
"The presentation we received was done very well and the crew that installed the roof did a great job and the cleanup afterwards was excellent.We are glad that we had Long Roofing do the job!"
Daniel P.
Malden, MA
No review comments provided
Daniel T.
Rockville, MD
No review comments provided
Karen J.
Sandwich, MA
No review comments provided
Kennelle B.
Brockton, MA
No review comments provided
Julie W.
Medway, MA
No review comments provided
Hope S.
Big Pool, MD
No review comments provided
Duane S.
Columbia, MD
No review comments provided
Janet F.
Mashpee, MA
No review comments provided
Patrick B.
Silver Spring, MD
No review comments provided
John R.
Lawrence, MA
No review comments provided
Matthew B.
Hamilton, VA
No review comments provided
Sandra P.
Abingdon, MD
"The staffs at Long Roofing are courteous and professional. It's easy to deal with them."
Farntin H.
Herndon, VA
"Huge mistake , will not recommend long bathRead the co. Reviews before choosing long bath"
Mia S.
WOODBRIDGE, VA
No review comments provided
Hanna L.
Woodbridge, VA
No review comments provided
Taneisha N.
Springfield, VA
"This is the worst dealings I have ever had with a company. I had to meet with president twice."
David J.
Falls Church, VA
No review comments provided
Philip R.
Silver Spring, MD
"Everything was very nice, and they did exactly what they said they would do. They were very professional."
Selven E.
CAPITOL HEIGHTS, MD
"Workers cleaned up everything right away."
John A.
Windsor Mill, MD
No review comments provided
Bill K.
Joppa, MD
No review comments provided
Adam B.
Kensington, MD
No review comments provided
Stanley W.
Marydel, MD
"They did a good job overall, professional and courteous. They try their best to work with you and resolve any problems or issues that come up."
Anel F.
Laurel, MD
No review comments provided
Mike S.
Reston, VA
"Very professional and offered alternatives I never had considered which were very helpful."
Bertie B.
Washington, DC
No review comments provided
Jane L.
Ashburn, VA
No review comments provided
Stacey M.
Baltimore, MD
No review comments provided
Nicole E.
Upper Marlboro, MD
"I felt like the salesperson was excellent. He was very thorough with his presentation and the prices were very reasonable."
Latonya H.
Baltimore, MD
No review comments provided
Mary G.
Washington, DC
"See the above comments mentioned. "
Barbara G.
Baltimore, MD
"I'm in business myself as a mechanic. A guy came to me today with swirl marks in his paint and I took care of it immediately. That's how I like to work, they do not. I never got a contract, I have videos of water leaks and my wood burning stove has rust. I also got no follow up after the work was done."
Julian S.
Temple Hills, MD
"Our experience with the whole process for this job was very good start to finish."
Tom F.
Goldsboro, MD
No review comments provided
Dave L.
Marshfield, MA
No review comments provided
Anna V.
Providence, RI
"The only problem I had with them was a property manager that came out here. When I called to talk to them about him they acted like they didn't want to talk about it. Everything else was great!"
William K.
Mechanicsville, MD
"On the Long Roofing project, it was done in a quality, timely, and professional manner."
Cindy S.
Washington, DC
"From start to finish this was a very easy process. From meeting with Kurtis to discuss cost to Juan and his amazing crew. They were professional and knowledgeable. Would highly recommend them to anyone looking for an honest evaluation of the scope of the project and down to the boots on the roof pride in workmanship."
Phil S.
Chelmsford, MA
No review comments provided
Pinesha H.
District Heights, MD
No review comments provided
Rosanna N.
Everett, MA
"I feel as though I got ripped off. I paid a lot of money to get a roof put on and did not get half of what I paid for."
Lonnie R.
Sparrows Point, MD
"We have been homeowners for the past 30+ years and have used Long Roofing, Long Fence for the past 30+ years. We have found them to be perfect in handling all our necessary projects to include roofing, siding, shutters, doors and fencing. It means a lot to us to know Long appreciates our business."
John L.
Rockville, MD
No review comments provided
Marcia E.
Contoocook, NH
"All work completed in a day. Job was well done."
Valerie C.
Ashburn, VA
"We are not satisfied with the installation. Space was left for ventilation on the roof, which we did not want, as we live in the wooded area surrounded by rats and snakes. There is a leak in the gutter observed during rain. The ladder to our attic fell down during the roof installation and was not fixed. Finally roofing was very expensive and we are not satisfied with the service."
Aruna N.
Hyattsville, MD
"Comparing work done @ neighbors's house our experience was that a "quick and dirty job was done". Started late (rain) left early. Cleanup was difficult as no tarp was used except to cover heat pump, as a result all the debre was scattered,,,one big mess. Spoke to Vanessa Monday with my complaints. She said she would call in 24 hrs. Today's Wednesday, she never called. The whole experience was very unsatisfactory. Still waiting for "after" picture."
Ruby M.
Springfield, VA
"Fast, efficient, and professional service. Estimate process and installation was problem-free. High quality work and excellent materials!"
Bill S.
Centreville, VA
No review comments provided
Duane S.
Columbia, MD
No review comments provided
Cindy E.
Monrovia, MD
No review comments provided
Eugenia G.
SALISBURY, MD
No review comments provided
Nellie R.
Upper Marlboro, MD
No review comments provided
Yvonne R.
District Heights, MD
No review comments provided
Sima K.
Gaithersburg, MD
"My experience was that once the process was completed it was great. Make sure that you advocate for your self during the work process.."
Pamela F.
Carver, MA
No review comments provided
Terry F.
Woodbridge, VA
No review comments provided
Jonna W.
Sterling, VA
No review comments provided
Anlly B.
Lynn, MA
"Cost too much"
Jessie B.
Bowie, MD
"My roof was in great need of work. Long roofing did a wonderful job. The workers were courteous and professional. I would recommend them to my neighbors. ,, ,"
Alice O.
Avon, MA
No review comments provided
Frederick E.
Crofton, MD
No review comments provided
Helga R.
Mansfield, MA
"We were extremely pleased from the beginning with the salesperson to the end with Michael Boland."
Charles W.
Washington, DC
No review comments provided
Tara S.
Gwynn Oak, MD
No review comments provided
Jose F.
Washington, DC
No review comments provided
Fay O.
Hagerstown, MD
No review comments provided
Donald C.
Hollis Center, ME
"I am very pleased with the service. The workers are very professional and the sales representative did a good job."
Tekabshe C.
Oxon Hill, MD
"Long Roofing does good work!"
Lawrence J.
Ranson, WV
No review comments provided
Robin W.
Hyattsville, MD
No review comments provided
Quianna C.
Upper Marlboro, MD
"Long Roofing was professional, courteous, and answered all of my questions. I appreciate all the hard work they put into repairing my home."
J.A.A.
Forestdale, MA
"I was very impressed with how Long Roofing went out of their way with the initial installation."
Jessica B.
Saugus, MA
"Our window replacement experience with Long was top notch from the sales process to installation and afterward.If you're in the market for new windows, don't decide on a vendor until you've met with Long. Their windows and installation are incomparable"
Ed C.
Alexandria, VA
"Out of all the company's that came to give me an estimate and quote Long roofing was the most professional company by far. They had the best estimate and did an outstanding job on the project."
Ollie G.
Gaithersburg, MD
No review comments provided
Mark D.
West Bridgewater, MA
"Long Roofing provides an excellent product. The installers were courteous and cleaned up well. Overall I had a good experience with Long Roofing."
Claudia S.
Bristow, VA
No review comments provided
Michael S.
Kingston, MA
No review comments provided
LUCY J.
Fort Washington, MD
"Jose was exceptional and professional. He was very helpful throughout the process."
Garnetta R.
Baltimore, MD
"I already did recommend them. "
Janice H.
Woodbridge, VA
"I would not recommend Long Roofing to a friend or enemy."
Patricia P.
Waldorf, MD
"It was one of the most flawless jobs/things done to my house. I would say they were the most trouble-free company I have ever worked with!"
Kimberly F.
Germantown, MD
No review comments provided
Kathleen S.
Oxon Hill, MD
No review comments provided
Charles T.
Carver, MA
No review comments provided
John S.
Potomac, MD
No review comments provided
Mary S.
Silver Spring, MD
"We had a wonderful experience with Long Roofing, beginning with Richard's sales visit. We were highly impressed with the entire process."
Cherie B.
Leesburg, VA
No review comments provided
Blair P.
Winchester, VA
"From the start with our salesperson Teresa to the finished product, everything about Long Roof was fantastic."
Adam Z.
Montgomery Village, MD
"Why would I recommend when I was courted through sales rep and given a false sense they are loyal to their customers? It only takes one thing to lose loyal customers. This one is not. I will pay what was installed but that is it."
Aaron W.
Glen Burnie, MD
No review comments provided
Darlene B.
Clinton, MD
No review comments provided
JOHN V.
Silver Spring, MD
No review comments provided
Gray M.
Annapolis, MD
No review comments provided
John C.
Haverhill, MA
"The staff was kind, professional, courteous and efficient in their work."
Ann D.
North Andover, MA
"Great sales man who responded out in a timely manner and the crew who did the installation. Found a section where they moved the gutter and soffitt and exposed parts of the roof and have not come back to fix. This was late February when the work is done and it's March 17 and still no one has responded out to resolve the issue. Several calls were made back and forth with a manager but yet no one has come out to fix this."
Brandon H.
Pikesville, MD
No review comments provided
Evelyn C.
Washington, DC
No review comments provided
JOSEPH K.
Alexandria, VA
No review comments provided
Norman H.
Manassas, VA
No review comments provided
Anushka H.
Alexandria, VA
No review comments provided
Michael P.
Pelham, NH
"The work they did and the materials look great. It's the fact that they did the bait and switch and left parts of the project untouched. Then, the attempt to get them to complete this work has been nothing less than a complete struggle!"
William M.
Colonial Beach, VA
No review comments provided
Von G.
Bryans Road, MD
"Minor problems with transition strips at three doorways."
Bertand R.
Chesapeake Beach, MD
No review comments provided
Stephen W.
Wrentham, MA
No review comments provided
Erik K.
Bowie, MD
No review comments provided
Cynthia H.
Londonderry, NH
No review comments provided
Saundra S.
Washington, DC
"They need to get people to speak English doing your roof because that was a problem I had with it. That is unfair to the customer to not have someone they can communicate with."
Eartha H.
Baltimore, MD
No review comments provided
Michael G.
Suitland, MD
No review comments provided
Stephen B.
Bryans Road, MD
No review comments provided
Tess B.
Bryans Road, MD
"They were very professional in answering any questions that I had. They not only took pictures before the work had started, they took pictures at the completion. I am totally satisfied with the results."
Vivian B.
Baltimore, MD
"I would recommend them to anybody. I love the work they do and how timely and courteous they are. I've recommended them to my brother."
LINDA W.
Woodbridge, VA
"My consultation with Kasondra was the reason why I chose Long over the other vendors I sought estimates from. She was the only one not threatened by my need to get multiple quotes; in fact she encouraged it. I wasn't pressured with "buy today" pricing gimmicks. She was very responsive to the additional questions I raised while still making a decision. And once the windows were installed, she helped me fill out the paperwork to get a rebate for energy efficiency with my gas company. The installation crew were professional and courteous; it was apparent the two gentleman worked well together. There wasn't a lot of small talk; they got to work, and they finished the job (11 windows!) on time within one day."
Amanda A.
Herndon, VA
"I was a returning customer of Long Roof because many years ago they did a great job on my fence (my fence was over $15K USD). I thought this company would be able to complete my roof process without any issues, but I was wrong. Comparing what I paid, to what I received, I will not recommend Long Roofing to anyone. If possible I would like to file a complaint, I don't feel the period of time I have to pay off the loan should've been started until they actually completed the work. It took them months to to do so while I was receiving request to pay Long Roof. During this time my basement would flood from heavy due to their lack of professionalism."
Shawn R.
Fort Washington, MD
No review comments provided
Michell C.
Woodbridge, VA
No review comments provided
Ronald P.
Woodbridge, VA
No review comments provided
Andrea Q.
Glen Burnie, MD
No review comments provided
Roger P.
Potomac, MD
No review comments provided
Frank C.
Burke, VA
"They did a very good job."
WILLIAM H.
Leonardtown, MD
"We had a leak in our roof, which Long Roofing promptly covered with a tarp until a new roof could be put on. They proposed a high-quality job and neatly did the work properly and on time. There appears to be no defects in their workmanship."
Peter M.
College Park, MD
"I was very satisfied with the roofing and door installation. Josh was excellent."
Gay O.
Upper Marlboro, MD
No review comments provided
Owen G.
Warwick, RI
No review comments provided
Marie M.
Chester, MD
"This job was time sensitive and they exceeded my expectations. They got it done quicker than they thought."
Emmett W.
Baltimore, MD
"The windows and sliding glass doors are beautiful! The work was excellent. My house is much quieter and energy efficient now. The gutters work great and the new trim is beautiful!"
Phillip S.
Columbia, MD
"They were very professional. The work was done very professional. They had someone come back and quality check to make sure everything was done correctly."
Marlene S.
Fredrick, MD
No review comments provided
Hollie Y.
King George, VA
No review comments provided
Lonnie B.
White Plains, MD
No review comments provided
Kurt R.
Broadlands, VA
No review comments provided
Aldy C.
Fort Washington, MD
No review comments provided
Alfred P.
Hamilton, VA
No review comments provided
Bruce W.
Purcellville, VA
"I have used Long before for a different job. I was very pleased with the first job and that is why I used them again."
Sherry M.
Gainesville, VA
No review comments provided
Derrick G.
Temple Hills, MD
No review comments provided
Sherri M.
Lanham, MD
"They do outstanding and professional work."
Kenneth B.
Washington, DC
No review comments provided
Roman G.
Baltimore, MD
"I recommended Long Roofing to a friend. "
Michelle D.
Springfield, VA
No review comments provided
Daniel C.
California, MD
No review comments provided
James G.
Cambridge, MA
No review comments provided
Bill M.
Laurel, MD
"Their supplier ran over my curb and broke it. it took them two years to get the issue settled."
Meredith L.
Annapolis, MD
No review comments provided
Alice S.
Silver Spring, MD
"Prof, courteous timely manner"
Victor F.
District Heights, MD
No review comments provided
Marlin J.
Lorton, VA
"They are a wonderful company to work with."
Cindy R.
Hurlock, MD
No review comments provided
Theresta L.
Waldorf, MD
No review comments provided
Michele H.
Waldorf, MD
No review comments provided
John L.
Annapolis, MD
No review comments provided
Rick S.
Washington, DC
No review comments provided
Delories S.
Fort Washington, MD
No review comments provided
Debi C.
Annapolis, MD
"The workers that Long Roofing sent out to my house did an incredible job with putting the roof on, their clean up and their professionalism."
James J.
Waldorf, MD
"They didn't do the follow-up repair work properly and they did not come at the right time for the follow-up work. They also used high-pressure sales tactics."
David K.
College Park, MD
No review comments provided
Angela L.
Columbia, MD
No review comments provided
Mahue T.
Washington, DC
"We are very satisfied with every aspect of our roof installation.Everything from start to finish was handled in a friendly and professional manner.The clean-up was amazing. We and our neighbors were impressed that they finished inone day.Great company!"
Thomas S.
Derwood, MD
No review comments provided
Donald K.
Thurmont, MD
"I don't know what's in there offices and it may not be good but I do know the laborers and the people doing the hard work is excellent .Very unprofessional on the office side of business ."
Lawrence S.
Washington, DC
"I think the price for the new roof was a little pricy, but the guaranties they offer for after care is worth it."
David L.
Oxford, MA
"Long Staff was very respectful of the property. The roof was off and back on within 2 days. Great clean up and the roof really looks nice. Communication with the office proved the most challenging. The business world revolves around the 9a-5p clock. I work the pm to am schedule which proves to be a challenge with communications. There were some miscommunications, however they were eventually resolved. Emails are best with off schedules."
Susan M.
Washington, DC
No review comments provided
Gail P.
Fredericksburg, VA
No review comments provided
Diane H.
Capitol Heights, MD
"I was very impressed with the Long Fence representatives, the timetable presented, the materials utilized and the fact that the sequence of events that they outlined prior to the installation and at the time of the actual installation proved to be accurate and on time. Their rates were extremely competitive and the quality of their work was outstanding."
Michael M.
Adelphi, MD
No review comments provided
Edward S.
Halethorpe, MD
No review comments provided
Schuller R.
Hagerstown, MD
No review comments provided
James D.
Clifton, VA
No review comments provided
Julio I.
Stafford, VA
No review comments provided
Sally A.
Baltimore, MD
"Good job, no surprises upfront on what, when and why."
Ronald S.
Partlow, VA
"Great experience. Everything from start (sales) to finish (installation) was excellent."
Darrell F.
Washington, DC
No review comments provided
Gwendolyn F.
Washington, DC
No review comments provided
Mike S.
Annapolis, MD
No review comments provided
Isobella R.
Cheltenham, MD
No review comments provided
Rosemary N.
Linthicum, MD
No review comments provided
Debra P.
Yarmouth Port, MA
"Long roofing was very communicative about the process before, during and after. They were very quick and cleaned up impeccably. Super professional and my roof looks great!"
Natallie L.
Hyattsville, MD
No review comments provided
Joe P.
Fitchburg, MA
No review comments provided
Dhonyale G.
Frederick, MD
No review comments provided
Thomas P.
College Park, MD
"I never received an estimate that I could read fully - prices quoted was chopped off - my initials agreeing to steps to be followed was completed by someone else (from Long's). Please send me copies of the initial agreement and all modifications to the agreement by mail - I requested that pictures be taken of roof, before, during and after roof job was completed -I am 82 and sickly and cannot get on roof myself to inspect work - I was particularly interested in beginning and completed roof - when I asked for pictures the foreman refused to give them to me. The original price quoted was increased by more than $4K - I was told increase was due to condition of roof (standing water etc) - However before I signed anything I asked that someone go on roof to judge condition - I was told that they had a method of judging roof condition without physically inspecting roof (How I wonder). The drain pipes installed failed to meet my request and your men installed a new drain pipe beside an existing drain pipe, the new one was approx half the size of what had been previously installed. That was rectified only because I complained - have not had the strength to go out and check pipes on rear - have been too ill. I was told I would get a 20 year warranty - never received anything at all - And my final check for more than $5K (accompanied a $10K check - two different banks) seemingly got "lost" - my personal checks cannot be tampered with easily - I was told I sent the final payment in by mail (in actuality I gave the 2 checks, and signed a long form the final day they were here- installing leaf covers - never received copies of what I signed and the $5K+ check amazingly got lost - I had to stop payment on check from my bank ($33) and put the cost of my credit card. My personal checks cannot be easily tampered with. I believe that someone had tried to cash or modify the check and because it cannot be easily tampered with the check was ineligible to be presented to my bank. One of your people came over to my house regarding the $5K+ payment - I was able to show him the check in my check register which by that time was at least 20 lines up from most recently written check. Am I satisfied with the job done and the people I interacted from Long's - I don't know about job (no pictures available), if I have a problem will I have paperwork to cite re my warranty -"
Patricia G.
Gaithersburg, MD
No review comments provided
Greg L.
Fairfax Station, VA
"The workmanship, customer service was wonderful."
Joyce E.
Sterling, VA
"Outstanding job from A to Z"
Tom C.
Leesburg, VA
No review comments provided
Charles D.
WESTERLY, RI
No review comments provided
Eric B.
Gaithersburg, MD
No review comments provided
Deborah B.
Suitland, MD
No review comments provided
Michael B.
Baltimore, MD
No review comments provided
Francine A.
Waldorf, MD
No review comments provided
Rosemarie S.
Washington, DC
"Great Product Would Recommend."
Paul M.
Manassas Park, VA
"I am very happy that I went with Long Roofing. Not only does it look professional and amazing, I feel that for the price that I paid the quality is a higher quality."
Sarah B.
Annapolis, MD
No review comments provided
Richard T.
Chesapeake Beach, MD
No review comments provided
Martin H.
Baltimore, MD
"The black divider between the townhouses called ( roofing flashing) where done unprofessionally, also the crew left a whole bunch of nails and debri."
Jose R.
Montgomery Village, MD
No review comments provided
Isaias R.
Ranson, WV
No review comments provided
Paul T.
Reston, VA
No review comments provided
Rodney B.
Washington, DC
No review comments provided
ANN P.
Hagerstown, MD
"The installation crew is amazing. It was a very cold day and they pushed through to complete the job. The one leaking spot on the gutter was quickly resolved."
Gail S.
East Weymouth, MA
"Long Roofing was an answer to my desire to remain in a warm secure home and preserve my lifetime investment. Don't underestimate the importance of timely maintenance. Long will make it affordable and painless. They'll make tight. They'll make it right. Thank you, Micheal Green!!!"
Barbara W.
Washington, DC
"I have a leak that still isn’t fixed and the high pressure sales pitch was horrible"
Brian S.
Beverly, MA
"Just keep doing what you do. Great job."
England S.
Temple Hills, MD
No review comments provided
James M.
Chelsea, MA
"I would say "Job Well Done" to the crew who install the new roof (replacement of tiles). However, the 1st contractor that worked on the trim & gutters craftsmanship was Poor! It was so bad, I spoke with John and requested another carpenter to fix the repairs. The second contractor didn't do no better, but we at least identified the real problem but, Long Roofing was not willing to correct the old wood that was underneath the trim to resolve the bad look of the work."
Sunceria M.
Suitland, MD
No review comments provided
LACHANDA J.
Upper Marlboro, MD
No review comments provided
Tanya S.
Culpeper, VA
"All of my dealings with Long over the years have left me assured of the high quality of the staff and products invested in my homes."
Charles S.
Accokeek, MD
"They did a very good job and completed it on time."
Lee C.
Washington, DC
No review comments provided
Yulian A.
Leesburg, VA
"I already have recommended them. "
Donald S.
Potomac, MD
"To have to deal with the people in order to get the product is a hassle."
Carol K.
Alexandria, VA
No review comments provided
James C.
Springfield, VA
No review comments provided
Cleota P.
Federalsburg, MD
"I'm satisfied with the work they did."
George F.
Ranson, WV
No review comments provided
Vernon S.
Temple Hills, MD
"My issue could have been easily resolved if they would communicate better, and return phone calls."
Erin C.
Bunker Hill, WV
No review comments provided
Annie T.
Washington, DC
"They did an excellent job that exceeded my expectations."
Kelvin B.
Woodbridge, VA
"They did a good job! I am satisfied with the new roof."
M.B.B.
Silver Spring, MD
No review comments provided
Debra M.
Laurel, MD
No review comments provided
Karl W.
Bowie, MD
No review comments provided
Sharon F.
Curtis Bay, MD
No review comments provided
Mattie C.
Dorchester Center, MA
No review comments provided
Sheila L.
Oxon Hill, MD
No review comments provided
Ronald H.
Upper Marlboro, MD
No review comments provided
Scott B.
Millersville, MD
"I was very impressed with the way they cleaned up. They left the yard very clean."
Doris L.
Baltimore, MD
"They did a great job."
Archie A.
Hyattsville, MD
"They did an excellent job and were quick to do my install. I could not have asked for anything better."
Margaret C.
Crofton, MD
"I just wish I knew they had an insurance department that could've helped me get the work done easier."
Chandra S.
Lorton, VA
"It was probably one of the worst experiences that I have had. I have written several formal communications to them complaining about every stage and aspect of the job."
A.A.D.
Washington, DC
"The project went well and the quality of work delivered was excellent. The installation team were very professional and knowledgeable."
Stephen M.
Ashburn, VA
No review comments provided
Anthony P.
Montclair, VA
"Very professional and efficient. High quality job. Would use Long Roofing again."
Richard G.
Fairfax, VA
No review comments provided
J.A.D.
Temple Hills, MD
No review comments provided
Steve S.
Front Royal, VA
No review comments provided
Sherri A.
Chesapeake Beach, MD
No review comments provided
JOSEPH T.
District Heights, MD
No review comments provided
V.A.M.
Sandwich, MA
No review comments provided
Dhonyale G.
Frederick, MD
No review comments provided
Thomas B.
District Heights, MD
No review comments provided
Melodie B.
Washington, DC
No review comments provided
Matthew J.
McLean, VA
No review comments provided
Randy R.
Methuen, MA
"I did find a few nails in my driveway, one of which punctured my tire."
Rasheed K.
Frederick, MD
No review comments provided
Scott T.
Temple Hills, MD
No review comments provided
James H.
Gwynn Oak, MD
"The sales process with Long Roofing and the actual installation was seamless, and everybody was really nice. Unfortunately, now that I have had the windows in for a few months, I am having major draft issues. There is water condensing around the windows seels. I have one window that cracked on the inside for no reason. Long Roofing only has their technicians available to come out from 8 am to 12 pm or from 12 pm to 4 pm. I have a fulltime job as I am sure most other customers do, and those times do not work for me. Now that the job is completed and I am having issues with it, I am expected to take off of work to accommodate Long Roofings schedule and be completely inconvenienced. As a customer, I feel like they should come out to me when I am available. On top of these issues, when the technician came here, he didn't have the supplies with him to fix the draft issues. The draft issues were not corrected everywhere. The technician was cussing in my house and using foul language. I also received leftover supplies from what somebody else didn't want to be replaced, so I didn't get the updated quality product. I got something that somebody else didn't want."
Kristen G.
Eldersburg, MD
No review comments provided
Doris C.
Pikesville, MD
No review comments provided
Martha C.
Manassas, VA
No review comments provided
Kai S.
Arnold, MD
No review comments provided
Jeff M.
North Andover, MA
"I will not ever recommend them to anyone!"
Matthew S.
Hagerstown, MD
No review comments provided
Susan M.
Stafford, VA
"They do not practice what they preach. The roofers that come out do not even work for Long Roofing."
Jennifer G.
Brighton, MA
No review comments provided
Mary H.
Partlow, VA
No review comments provided
Pamela B.
Raynham, MA
"They were very professional and efficient."
Jemina C.
Gaithersburg, MD
No review comments provided
JOSEPH K.
Alexandria, VA
No review comments provided
RONALD T.
Washington, DC
"I have been reading through the contract with Long Roofing and they did not follow through with everything they said they were going to do."
Connie F.
Washington, DC
No review comments provided
Richard H.
Annandale, VA
No review comments provided
Jose R.
Monrovia, MD
"The crew did an excellent job! They cleaned, and everything was perfect; they were wonderful, polite, friendly, and were gentlemen!"
Lydia R.
Germantown, MD
No review comments provided
Shawn M.
Finksburg, MD
No review comments provided
Girma M.
Halethorpe, MD
"I was pleased with how management addressed issues I raised during the installation process. What separates me from your typical homeowner is that I'm an architect. I've been in the field 35 years. I deal with roofers frequently in jobs I do. I was pleased with the way managers handled the issue."
Edward J.
WASHINGTON, DC
No review comments provided
Justin O.
Manchester, MD
"They were very professional. Their process was easy and took care of the roof and one day. I would recommend them to anyone!"
Maxine H.
Glen Burnie, MD
No review comments provided
John G.
Edgewood, MD
"You had a lot of Hispanic people who spoke no English. They put the gutter and it was leaking by the front steps, and i called to report it, they sent someone out to fix it. He did not speak English and he had to call the supervisor for him to translate. They left nails in the yard that I had to pick up."
Ida B.
Washington, DC
"Long Roofing is exactly who they say they are, they do great work and have great craftmanship. I was very much satisfied."
Regina B.
Indian Head, MD
No review comments provided
Walter M.
Parkville, MD
No review comments provided
Charles W.
Baltimore, MD
No review comments provided
Adrian S.
Upper Marlboro, MD
No review comments provided
Robert W.
Washington, DC
No review comments provided
Maritva V.
Washington, DC
No review comments provided
Kathleen C.
Springfield, VA
No review comments provided
Robert B.
Riverdale, MD
"They did everything in a prompt, and efficient manner. Everything was completed in one day."
Anthony F.
District Heights, MD
"I want more compensation for all the issues we had."
Bruce F.
Washington, DC
No review comments provided
Marvin P.
Glenarden, MD
No review comments provided
Doris L.
Annandale, VA
No review comments provided
Mark W.
Haymarket, VA
No review comments provided
Cathy P.
Washington, DC
No review comments provided
Cathy P.
Washington, DC
No review comments provided
Margaret D.
Upper Marlboro, MD
No review comments provided
Elvesia C.
Fairfax, VA
No review comments provided
Benjamin M.
Glenn Dale, MD
No review comments provided
Robin B.
Silver Spring, MD
No review comments provided
Arthur W.
Mount Rainier, MD
No review comments provided
Barbara B.
Clinton, MD
No review comments provided
Frances D.
Capitol Heights, MD
No review comments provided
Karen P.
Montross, VA
No review comments provided
Tony B.
Silver Spring, MD
No review comments provided
Kim F.
Culpeper, VA
No review comments provided
Charlotte S.
Hyde Park, MA
No review comments provided
Rotimi S.
Upper Marlboro, MD
No review comments provided
David P.
Halethorpe, MD
No review comments provided
Ronald E.
Essex, MD
"Told Sales person color had to math or be close to my neighbors. Sent wrong color. Exchanged for the correct color and then was 8 bundles short. Had to cover roof with tarp until they could get back t finish the job. Hard to get them to return phone calls. Bad experience from the start."
Gary K.
Hagerstown, MD
No review comments provided
Margaret J.
Silver Spring, MD
"I was upset to fine , I was finance For a loan that had to be paid off by Jan.01-20 . I was told and agreed to a loan of 11,000.00 , get a bill in Jan . The turn of the loan will be 16,000. I didn’t sign anything for that amount ."
Carrie L.
Annapolis, MD
No review comments provided
Elgloria H.
Washington, DC
"Something minor was done to the roof and altho the company responded, they have been slow to correct it. Otherwise I would have given them 5 stars. This issue directly affects items 4, 5, 6 and 12."
Gene O.
Bellingham, MA
"They did very good work. "
Blanche W.
Dorchester, MA
No review comments provided
Charlice W.
Clinton, MD
No review comments provided
Michael C.
BARBOURSVILLE, VA
No review comments provided
John F.
Rochester, NH
No review comments provided
Joe C.
Frederick, MD
No review comments provided
Jernay W.
Temple Hills, MD
"While my first thought -- never having had to replace a roof before was, "This is a little expensive," I learned it was ultimately a great value after talking with another contractor. Between the super warranty and the improved underlayment (over tar paper), I didn't give it another thought. Add to that, that my entire roof was done in a DAY (1600+ square foot house with a side porch and a shed, and I was amazed! I believe my neighbors used the other contractor I talked with and it took three days to finish nearly the exact same house. (And yes, I did recommend they use Long!) I'll be planning more projects and calling Long to do them!"
Samantha Q.
Cheverly, MD
No review comments provided
Carolyn S.
Lorton, VA
No review comments provided
Timothy G.
Woodbridge, VA
No review comments provided
Inez T.
Washington, DC
No review comments provided
Michael W.
Reston, VA
No review comments provided
William H.
Hyattsville, MD
No review comments provided
Geraldine J.
District Heights, MD
No review comments provided
Joseph N.
Washington, DC
No review comments provided
Shirelle M.
District Heights, MD
No review comments provided
Tiffany D.
Baltimore, MD
No review comments provided
Thomas A.
Beltsville, MD
No review comments provided
Henrietta M.
Catonsville, MD
No review comments provided
M.A.M.
Alexandria, VA
No review comments provided
Bobby E.
Temple Hills, MD
"I enjoyed working with the sales team. Everyone was extremely professional."
Christine Z.
Lynnfield, MA
No review comments provided
Timothy S.
Oakton, VA
No review comments provided
Sussie L.
La Plata, MD
No review comments provided
Kebede D.
Silver Spring, MD
No review comments provided
William R.
Hagerstown, MD
"Great work and current product line. Already recommended to 3 neighbors with 1 already purchased and satisfied with the products."
Alan M.
Washington, DC
"We are very happy with their work and the product."
James G.
College Park, MD
No review comments provided
Earl L.
Sterling, VA
No review comments provided
June R.
Washington, DC
No review comments provided
Tyrone S.
Waldorf, MD
"They were very quick, and I loved that!"
Augustine K.
Frederick, MD
"Quality materials and excellent installation ~ very well pleased."
David B.
Hagerstown, MD
No review comments provided
Kathy S.
Hedgesville, WV
No review comments provided
Raymond N.
WEST KINGSTON, RI
"I would not want my reputation attached to this."
Stanley K.
Springfield, VA
No review comments provided
Cornell M.
Baltimore, MD
"Long Roofing's materials and workmanship are outstanding. The workers are courteous. They follow through and correct any problems you may have. I was very pleased to work with them."
France L.
Upper Marlboro, MD
No review comments provided
Ryan H.
Riva, MD
No review comments provided
Brian F.
Chesapeake Beach, MD
"Excellent from start to finish! You pay for what you get and Long Roofing is the gold standard."
Carl K.
Fredericksburg, VA
No review comments provided
Mark W.
Fredericksburg, VA
"Everyone was very kind, very understanding and very helpful, I am certainly well pleased."
Freda H.
Annandale, VA
"It was a really good job and I need it badly!"
Roslyn G.
Washington, DC
No review comments provided
Ron B.
Bowie, MD
No review comments provided
PAMELA J.
Dumfries, VA
No review comments provided
William S.
Shirley, MA
No review comments provided
Bruce C.
Richmond, VA
No review comments provided
Brenda P.
Martinsburg, WV
No review comments provided
Newton S.
Washington, DC
"Everything was great. Everyone was very professional and prompt."
Charles M.
Burtonsville, MD
"We had our windows done with them before, and we were very pleased with them. They had a lifetime service. We couldn't be happier about our roofing. We have a great trust in their products and their workmanship. We made the decision to buy the roof because they did such a great job on the windows."
James M.
Purcellville, VA
"Brett did an excellent job explaining the process and materials. The installation crew did a good job on the installation and the clean-up."
Solomon O.
Hyattsville, MD
"They have a great salesman and nice installers, but extremely poor follow up customer service."
Cheryl M.
Baltimore, MD
"Installers just showed up and started banging on the roof without speaking with the homeowners. No foreman or leader introduced themselves. After the completed, they left debris, damage our gutters with the ladders and scape the tars into the gutters. This caused the gutter backup into the upper side of the house. We have to cut the down sprout to ease the problem. We were promised by the last inspector that a free gutter will be given. Complaints were made, promises were made but not fulfilled."
Patricia O.
Washington, DC
"They did what they said they were going to do when they said they were going to do it. No problems. They did an excellent cleanup job in the flower beds and lawn and I had no concerns about my dog getting any nails, etc. in his paws."
Danee W.
Gaithersburg, MD
"I really enjoyed the business relationship, the windows look absolutely perfect on the house."
Gerald C.
Waldorf, MD
No review comments provided
Tony C.
Reston, VA
"They were very patient, courteous, and understanding. They tried to resolve any issues in a timely manner."
Sheila F.
Baltimore, MD
No review comments provided
Kenneth R.
Fredericksburg, VA
"I was very satisfied."
Janet C.
Mechanicsville, MD
"They were fine. 3 or 3.5. 3 is fine. I don't have three or four minutes. "
Sandra V.
Alexandria, VA
"They did excellent work."
John S.
Springfield, VA
No review comments provided
Diane P.
Mechanicsville, MD
No review comments provided
Charles B.
Brunswick, MD
No review comments provided
Harold C.
Oxon Hill, MD
"They were wonderful and we will use them again!"
Amanda Y.
Bel Air, MD
No review comments provided
Gene B.
Gaithersburg, MD
No review comments provided
Martin G.
Springfield, VA
No review comments provided
Eva E.
Baltimore, MD
No review comments provided
Teresa L.
Hyattsville, MD
"Could not have asked for a better job, absolutely delighted with the work and the results. Great customer service as well when I had concerns and questions afterwards"
Paul C.
Winchester, VA
"They delivered far more than I expected. They gave me a price that included any "wood" that needed to be replaced. Turned out all the plywood sheets had to be replaced. They did it all at the agreed price. AND, they cleaned up the mess beautifully. Not even a little trash left in the yard"
James W.
Alexandria, VA
No review comments provided
Jacob M.
Fredericksburg, VA
No review comments provided
Michele C.
Greenville, NH
"The young men that were here were awesome. They worked hard in the heat and only took a small break for their lunch, and they also cleaned up well. They were very careful with my plants around the house. I appreciated their hard work!"
Raymond H.
Mechanicsville, MD
No review comments provided
Linda M.
Upper Marlboro, MD
"They did great work and cleaned up as promised."
Yvonne L.
Washington, DC
No review comments provided
Brenda M.
Washington, DC
No review comments provided
Steven S.
Front Royal, VA
No review comments provided
Tammy W.
Baltimore, MD
No review comments provided
Cumberbach I.
Dorchester Center, MA
No review comments provided
Robert M.
Dunkirk, MD
"We were very pleased with Jeffery Dodge's work!"
Paul M.
Broad Run, VA
No review comments provided
Dave B.
Dunstable, MA
No review comments provided
Brian P.
Danvers, MA
No review comments provided
Betsy M.
Damascus, MD
"Installation crew ran out of materials for my small townhouse roofing job and their air compressor also failed. They did not have backup compressor and did not promptly try to find another one so they stopped work and threw tarps over the half finished roof - it rained that night. They backed their work truck and trailer on to my front lawn to catch debris on the tear down and broke off a large piece of cement on my front steps. When they came back to finish it took much longer due to the materials problem. Nobody on the crew spoke english so they couldn't respond well to my questions. Time periods given for the roof and gutter crew were not accurate. They showed up at random times which forced me to make work adjustments. When they left the crew did not clean up the property of debris such as nails, roofing scraps and gutter scraps. There was debris all through my lawn and bushes as well as back deck and lawn.The crew manager seemed to have challenges getting the crew straightened out. Through many phone calls to him as well as the office manager I got them to come out to clean the property of debris using a magnet and other means. They also sent someone out to patch the front steps to replace the large piece of cement missing. Not sure if this patch will hold up over time - may need to have a professional to come out in the future and Long will be billed. Finally, at the very end, there was a $2000 error in my remaining balance that I had to bring to their attention. When I asked what they got right on my roofing job they did not have an answer, because there is nothing."
Kevin S.
Germantown, MD
No review comments provided
Florence O.
Burtonsville, MD
No review comments provided
Heather M.
Leesburg, VA
"Long roofing is very honest and explained the process extremely well and was there to answer any questions."
Justin C.
Linthicum Heights, MD
"I already have! "
Chelsea S.
Rochester, MA
No review comments provided
Roland V.
Springfield, VA
No review comments provided
Rasheta W.
Fort Washington, MD
No review comments provided
Kevin B.
Berwyn Heights, MD
No review comments provided
Alfred B.
Fairfax, VA
No review comments provided
Dave J.
Severn, MD
No review comments provided
James R.
White Plains, MD
"Had a materials delivery issue at first. We have a bridge going across a stream getting into the property that has a weight limit. The delivery truck weight was way over the limit. They had to come back a second time and use a power lift to bring the material across. After delivery, work was started and complete in a timely manner, clean up very thorough."
David A.
Manchester, MD
No review comments provided
Marlene H.
Baltimore, MD
No review comments provided
Taylor T.
Silver Spring, MD
No review comments provided
Jim R.
Hyde Park, MA
"I would not recommend the company due to poor customer service and poor workmanship. "
Martin Z.
Mount Airy, MD
"Professional, pro-active for customer's concerns and issues."
Susan B.
Manassas, VA
"Couldn't be more satisfied from beginning to end of this project. Everyone we came in contact with was extremely professional. We highly recommend Long Roofing. A job well done in one day & it looks great!"
James L.
Silver Spring, MD
"Aaron was absolutely fantastic and professional."
Lee C.
Arlington, VA
"When the installation happened they took the screens out of my gutters and they didn't replace them. I am still finding items that weren't cleaned after the installation. They had an underage assistant and I don't feel like that is very professional."
Robert S.
Gwynn Oak, MD
"I would be singing the praises of long roofing if it hadn't been for the property damage that ensued while replacing our roof. Our coupala was destroyed while they replaced our gazebo roof. They spent almost 8 hours trying to put it back together the day of the roofing and even painted it but it looked like a bad art project done with popsicle sticks and glue when all was said and done. You could see the cracks and caulk from the deck with a naked eye. I didn't sign off on the work, but long used our signoff on the windows done later that week to draw down the final payment from the credit company for the whole project. It took over a month of phone calls and back and forth to get them to fix the damage they caused. I wasn't upset by the damage, it was the unprofessional nature in which long conducted the eventual repairs that was unsettling. It came to my telling them I was going to contact the credit company the next Monday and report the fraud they were guilty of having drawn down final payment on our roof without my approval to get the damage fixed. Coincidentally the very next day someone was out and built a new coupula. If you have a straight forward project I recommend long. If you have anything out of the ordinary with your roof I'd look elsewhere if I had it to do over again."
Tammy E.
Manassas, VA
"very misleading company project manager was abrupt and rudeIssues with clean up were not resolved"
Kelly B.
North Weymouth, MA
"The salesman and staff are always there to help you before, during and after insulation. Awesome, delightful company with a quality product."
Stephanie F.
Manassas, VA
No review comments provided
Francisco V.
Brockton, MA
"Not only am I likely,but I have recommended Long to friends and colleagues."
Jay R.
Boyd, MD
No review comments provided
Mamie R.
Fort Washington, MD
"Long roofing was very helpful and courteous and professional. The material is very quality. I would recommend them to everyone."
Mark D.
Boston, MA
No review comments provided
Alicia M.
Clinton, MD
No review comments provided
Eric R.
Bowie, MD
No review comments provided
Louis H.
Washington, DC
No review comments provided
Jean P.
Brookfield, MA
No review comments provided
Nettie S.
Washington, DC
No review comments provided
Juanita C.
Washington, DC
"Work was completed on time. However, the workers were stepping on the gutter while working on the roof. They did repair my gutter. The followup afterwards was very professional."
Hemanchal M.
Laurel, MD
"I ordered the window replacements on June 11th and was told by the salesperson they “should be installed by the end of July”, which was great for me since I was going to be out of town a couple weeks in Aug. and again in ?Sept. and was having 12 friends from MN coming to stay with me the end of Sept. wanted it all to be finished by that time. I placed a large down payment. I did not hear from anyone from Long until I had to make 3 or 4 calls to them towards the end of July before anyone answered, and they told me they were having “ problems with the manufacturer and they should be in the next week”. The next week came and went and no update from Long. So I called again and called the salesperson who said “I thought your windows were already installed”. Then I called the manager who said someone would call me when the windows came in. The middle of August I called again and again, and no windows. I was called the eve. Of Sept 19th to schedule windows put in the next day. The next a.m. I received a phone call that one of widows was broken so had to reschedule. I asked if I could get the one set of windows put in so I would have one room done. Got a callback “no, all had to be done on one day”. I said to cancel the whole damn order and send my deposit back. I was so frustrated by then. (I had asked to cancel order in August but was reassured they would be in the lnext week”). The windows were put in on Sept. 26th...One of the 12 friends came in on the 27th and helped me put the blinds and drapes back up and move furniture back in place. How embarrassing! So I paid all except $2,000 at the time of installation and said I I neede to talk to someone about a anxiety and frustration discount...but then got a nasty email saying the company was going to send it to a collection agency. I am a widow, so feel Long windows took advantage of that fact. Also, I had the friends here for a week and then did some personal traveling and also a planned trip overseas, so could not, and did not have time to call again and be put on hold or have someone call me 3 days later. In Nov., after things settled down here, I tried to clean three of the windows that were streaked, only to find out the streakedness was on the inside. So I started all over again, calling Long windows, finally someone came out on dec. 9th to “check and measure the windows”. Said yup the seals were broken. John called me Jan. 9th, after I had not heard anything and set up an appt. for the replacing the replacements on Jan 24th. Almost a year later, and I am still battling this company. I feel I should receive $ back, due to all the frustration and angst this is causing. I think the installers were okay...it is the follow up and update service that is terrible. And maybe you should get a different supplier."
Arlet A.
Swan Point, MD
No review comments provided
Vivian P.
WOODSTOCK, VA
No review comments provided
Matthew S.
Arlington, VA
No review comments provided
Dianna M.
District Heights, MD
No review comments provided
Anita Z.
Indian Head, MD
No review comments provided
Alice B.
Washington, VA
No review comments provided
Robert W.
North Beach, MD
"The serious issue I had with my installation for my roof. We were informed by our salesperson John Witten that a supervisor would be on location (no supervisor was on location. The crew showed up and barely understood any English. Supervisor was here to get the crew started and then left. We were informed from our salesperson that we would be kept up on the progress or any problems (we were not kept up on the progress or problems, sadly and perhaps sorely, disappointed that we were not kept in the loop). We were told that the installer would be at our location at 7:00. The installers arrived at 6:10 and started working while our neighbors were sleep. We were not informed of the amount of debris from the skylights that we would have. It was scattered through our home. The bathroom had debris in the toilet, sink, tub and our cat's litter and water & food bowls. I will attached pictures on a separate email. They put down two measly tarps in front one of which had so many large tears (it was useless to catch some of the debris from the roof). My husband had to scream up to stop so, that we could come out and go to work because they were launching debris all over, which is some what normal, but made it too late for me to complain that there was nothing on about 2/3 of the house to catch any of it. Thus I now have lots of nails and staples peppered through my yard."
Elaine P.
Lorton, VA
No review comments provided
Dave C.
Leonardtown, MD
"I would like to say that Long Roofing provided a quality roof in a few hours time. The workers were clean respectful of my property and did a great job. When I preformed a price analogy. Receiving four by the way one of the vendors basically told me if they were me they would chose Long Fence."
Genean S.
Washington, DC
"You will pay more using Long Roofing. But we had to replace four 4x8 foot panels of rotted wood on our 22 year old roof, along with all 3 skylights and 3 vent caps, which were leaking badly. We ended up with a marked reduction in our Delmarva energy costs due to ridge line vents and E-glass skylights that do NOT leak. We are happy beyond all belief, and will grow old comfortably under our fine Long Roof!"
Donald P.
Chestertown, MD
"Long Roofing was absolutely fantastic to deal with! My salesman, Tim, came to the house and explained everything to us from beginning to end in a very professional manner. Then, the day the construction began the crew was there not just on time but early! They went right to work as if they had a choreographed the entire day and they did it well! They worked all day and completed our roof with no issues at all and when they were done they left the property as if they had never even been there! Also, during the day we received phone calls letting us know the status of the job and when the crew found two pieces of plywood that were rotten we were notified by phone about that too! The final product was great looking! I would recommend Long Roofing 100% and without hesitation! Also, even though I have not had the opportunity to use other Long services like fence and deck, based on this experience I would encourage people to use them too! Thanks Tim and thank you Long Roofing for not only meeting my expectations but far exceeding them! We are a customer for life! Scott & Vicky Stevenson La Plata, Maryland"
Scott S.
La Plata, MD
"I am very satisfied and very pleased with how everything was handled."
John B.
Windsor Mill, MD
"Excellent salesmanship and service start to finish....."
Jim W.
Portsmouth, RI
No review comments provided
Ruben F.
Annandale, VA
"Stay away. We thought paying extra would give us peace of mind. In reality, they took shortcuts. Their workers appeared to be underage, without any professional training in roofing. They installed the drainage system on my roof backwards, and when I complained that it was not what we had discussed with their very polished sales team, they suggested I rip it out and do it myself with parts from Home Depot. Why am I spending thousands of dollars here?"
Marianne N.
Alexandria, VA
No review comments provided
Dasha K.
New Market, MD
No review comments provided
Mark B.
Washington, DC
"The workers were very professional and they cleaned up better than it was when they came here. I would recommend them to anyone."
Roger B.
Tewksbury, MA
No review comments provided
Candace R.
Foxboro, MA
"The work was done in a professional way and I was very pleased with it."
Josephine B.
Washington, DC
"As a widow I was especially interested in all they had to say and explain to me. They were very understandingand listened to my questions and were able to address my concerns.They were always on time and I really count that a plus. This was a good experience for me and daughter.. Perhaps it was a little more than I was ready to spend but it was worth it in the end. Thanks for the superb job."
Rebecca C.
Edgewater, MD
No review comments provided
John J.
Hagerstown, MD
No review comments provided
Mario T.
Herndon, VA
"We needed the roof replaced and wanted a reliable company. Long did go in for the moderate pressure tactics, and cost a bit more. They failed to come thru with the HOA and claimed to not reach anyone. We resolved that with a single call to the HOA number I gave them. While we had to keep reaching out for a status, they did deliver on the eventual date promised, did an excellent job, and we are happy with the roof."
Robert M.
Bowie, MD
"The crew used my backyard as a toilet. They dropped stuff and gouged my deck (they repaired it). They left big openings in the flashing. They did not show up on time"
Vance M.
Centreville, MD
No review comments provided
Joseph F.
Bowie, MD
"It was a very good experience. The installation team was a pleasure to work with. Thanks."
Gerry G.
California, MD
No review comments provided
Lavenia L.
Temple Hills, MD
"I fully understand why they are popular in this region. The workmanship is high quality, and you can tell. I went on the roof and took a look at what they said they would use, and every bit of it was true. Gutters were such a huge upgrade too. I am very glad I chose Long Roofing!"
Cameron S.
Chesapeake Beach, MD
No review comments provided
Maury D.
Washington, DC
No review comments provided
Tawanda S.
Laurel, MD
No review comments provided
Albert G.
Bumpass, VA
"The roofing replacement was done exceptionally well. I am very pleased."
Silas C.
Woodbridge, VA
No review comments provided
Harold T.
Springfield, VA
No review comments provided
Diane C.
Laurel, MD
No review comments provided
Steven T.
Lanham, MD
No review comments provided
Dave B.
Lorton, VA
"Unfortunately I have no way of knowing what the workmanship or quality of any other roofing company would be - - but given all of the issues I have had with this installation I would ABSOLUTELY NOT recommend Long Roofing to anyone else. They use a high-pressure sales tactic with a sales team that is ONLY concerned about getting a contract signed, and then provides work that the "average" consumer would never understand if the work is done well or not."
Andrew D.
Great Falls, VA
No review comments provided
Johnnie T.
Washington, DC
"very professional courteous and excellent roofers complete clean up"
Joe B.
Melrose, MA
No review comments provided
Jane S.
Fort Washington, MD
No review comments provided
Cornell G.
Temple Hills, MD
"Long Roofing as done a very good job with replacing of our windows. I also suggested to my friends who also had very good experiences with their window replacements."
Thomas R.
Oakton, VA
No review comments provided
Chuck V.
Lusby, MD
"I felt that they did a very good job. They took time with me and they did a really good job. I would recommend them to a friend."
Jacqueline B.
Clinton, MD
No review comments provided
Amira H.
Silver Spring, MD
No review comments provided
Anthony P.
Montclair, VA
"We signed on at the beginning of October & did not hear another word from anyone until the second week in November. Emails were unanswered and any questions were met with abrupt and condescending responses. Left over supplies were left on the front lawn for over three weeks after completion & only removed after I called the main number to inquire."
Cheryl M.
Hull, MA
No review comments provided
Mylene G.
Woodbridge, VA
No review comments provided
Garry C.
Dale City, VA
"i am unhappy with the service that i received and i will not recommand Long Fence to anyone.They caused damage to my electric which costed me an additional $545.00, They removed my cable dish and disposed of it without my knowledege or consent, which caused me to have to purchase another one at my expense. Once i signed the contract it took weeks before the installation ever started and i could not reach anyone to ask why the installation was taking so long. i asked for photo copies of my roof and i still never received start or finish photos. i am not happy with this service and i wish i could undo this."
Gloria B.
Temple Hills, MD
No review comments provided
PHILIP S.
Washington, DC
No review comments provided
Gene B.
Chantilly, VA
No review comments provided
Juan P.
Rockville, MD
No review comments provided
Sean J.
Pembroke, MA
No review comments provided
Jared S.
Manchester, MA
No review comments provided
James P.
Fairmount Heights, MD
"Jay Jones is one of the nicest people I have ever met. Sincerely!"
Kathy M.
Shepherdstown, WV
"My heroes from start to finish, best fiancing option with plenty of material options. Amazing staff from all areas. Alex and Mike were amazing."
JOSEPH M.
Fall River, MA
No review comments provided
Sonia R.
Dumfries, VA
No review comments provided
Ever P.
Temple Hills, MD
No review comments provided
Soledad H.
Brookline, MA
No review comments provided
James G.
District Heights, MD
"Great work! Great follow through once we got in touch with them."
Alison S.
Dumfries, VA
No review comments provided
James M.
Fairfax Station, VA
No review comments provided
Debra J.
Upper Marlboro, MD
"Worst experience ever as a home owner. Horrible sub contracted work."
Pat S.
Saugus, MA
No review comments provided
Robert C.
Troy, NH
"This company is very professional."
Magid M.
Andover, MA
No review comments provided
Heather D.
Lanham, MD
No review comments provided
Margaret P.
Windsor Mill, MD
"Roof installation was efficient; disappointed in follow through."
Karen E.
Silver Spring, MD
"I would give a 4 because I really feel like this isn't normal for the company and that they are a good company."
Todd M.
Oxon Hill, MD
No review comments provided
John L.
Annapolis, MD
"They did an excellent job, and they are very professional."
Earit P.
Charlotte Hall, MD
No review comments provided
Helen C.
Washington, DC
No review comments provided
James Y.
Washington, DC
No review comments provided
Don W.
Reston, VA
"Evan Greene and Dan Buhay were the two gentlemen who came to my home for the sales process. They were professional, knowledgeable about the products, and friendly. At the end of the process, my husband & I felt Long Roofing was the one we wanted - even though Long Roofing was the first roofing company we had contact with! I loved the fact that they had financing available! I had to go to work the day the roofing began, but my husband said the workers worked long & hard & finished the job in one day! I was amazed when I got home from work to see how all the debris was picked up & looked as though the roofing had not taken place! I would totally recommend Long Roofing!"
J.B.P.
Quincy, MA
"Larry Gilder was an excellent problem solver, and the Long Roofing team did an excellent job installing the roof."
Moira S.
Bethesda, MD
No review comments provided
Zona C.
Manassas, VA
"Gary was very professional, great workmanship, cleaned up and both the gentleman that installed the windows were great. I would recommend Gary and the two installers were great. The windows are beautiful. Gary and the installers came on a Sunday to install the windows."
Patricia F.
Baltimore, MD
No review comments provided
Giovanni T.
Baltimore, MD
No review comments provided
Chung P.
Gaithersburg, MD
No review comments provided
Virgil W.
Silver Spring, MD
No review comments provided
Ronald K.
Waldorf, MD
"I thought they were very professional, and the workmanship was good. The staff was very efficient. They did a great job."
Charles A.
Lorton, VA
No review comments provided
Emily L.
Malden, MA
No review comments provided
Mona C.
District Heights, MD
No review comments provided
Myron P.
Severn, MD
No review comments provided
David M.
District Heights, MD
"Long Roofing did a magnificent job with every aspect of replacing the doors from my sunroom to the deck. The previous owner installed three separate doors in a makeshift manner. As a result, the doors were rotting and non-functional. I was impressed with the professionalism and honesty of the Long Roofing staff from the initial meeting with Ms. Valas to discuss replacing the doors, to the careful measurement done prior to ordering the doors and their installation. I could not be more pleased with the outcome. The new doors are not only sturdy (made of steel) but visually pleasing both inside and outside!"
Felicia R.
Arlington, VA
No review comments provided
Joseph L.
Bow, NH
No review comments provided
Gary S.
Methuen, MA
"You cannot go wrong with Long Roofing because they are superb and professional in their job with anything you would like them to do. Whether it is roofing or a bathroom they will give you superb work."
C.A.R.
Brentwood, MD
No review comments provided
Kim C.
Elkridge, MD
"Quality workmanship and outstanding customer service!"
Corey A.
Upper Marlboro, MD
"We were very happy with your service and quality of materials and workmanship; I will recommend you highly to anyone!"
Josef Z.
Amherst, NH
No review comments provided
Nick B.
Broadlands, VA
No review comments provided
Wendy A.
Silver Spring, MD
"Overall, the project went well; they started and finished on time. Scratches were left on my headboard and glass in my driveway. I notified the company on Monday after the completion of the weekend work."
Freida T.
Lanham, MD
No review comments provided
Revilee Y.
Bowie, MD
"I wasn't home when they completed the job but when I arrived there was no damage to the shrubs and they cleaned up well."
Richard P.
Fort Washington, MD
"I already have to several people. Living on a main road...and an end house...the roof is easy to spot so we've gotten many comments on how good it looks and how quickly it was installed. "
Sharon S.
Annandale, VA
No review comments provided
Yawo K.
Germantown, MD
"They do great work."
George T.
Culpeper, VA
"Outstanding work and professionalism. Quality materials and done quickly. Extremely happy."
Tom D.
Swampscott, MA
"I had my roof done recently as well and was VERY PLEASED with their work!! I was confident about working with them again."
Scott M.
North Billerica, MA
No review comments provided
Peter P.
Millis, MA
No review comments provided
Roy G.
Silver Spring, MD
No review comments provided
Charles C.
Westminster, MD
"I had to fight to get my stuff fixed and then they tried to sue me for it. There were lawsuits going between us because of the stuff they damaged."
Corey W.
Woodbridge, VA
No review comments provided
Dorothy M.
Clinton, MD
No review comments provided
David A.
Fairfax, VA
No review comments provided
Arneitha R.
Clinton, MD
No review comments provided
Catherine Q.
Laurel, MD
No review comments provided
Aaron O.
Pikesville, MD
No review comments provided
Eric C.
Stratham, NH
"Had the roof replaced on an older home. Also had some issues with damaged wood below shingles...(I was aware of some issues because shingles would blow off during major storms.) The sales rep was great identifying problems I was aware of and some I didn't know about. Overall experience from initial visit to install and follow up was wonderful. (Wasn't my first experience with this type of project, since I replaced the roof on a prior home.) Sales rep discussed all discount options available to me and financing if needed, as well as all product types. Yes, it's a big purchase, but they provide so many options you can't go wrong. And, I must say the finished product is beautiful and comes with a great warranty! Also, this company will still be around for years to come should issue arise."
Deborah C.
Waldorf, MD
No review comments provided
Kirk W.
Washington, DC
"The only problem I have is the driveway was crushed in and one of the vents felled down, please fix."
Harry S.
Clinton, MD
No review comments provided
Richard O.
Dunkirk, MD
No review comments provided
Sharon F.
Hyattsville, MD
No review comments provided
Elaine C.
Baltimore, MD
"The workers came on time and worked quickly and professionally. The roof looks really good and theywere very good at cleaning up all the mess after the work was done. We will keep them in mind for any future projects ."
Irene M.
Dorchester Center, MA
No review comments provided
Betty L.
Arlington, VA
No review comments provided
Christine F.
Vienna, VA
No review comments provided
Margaret A.
Bedford, NH
"Lon roof was great!"
Christina W.
Winthrop, MA
"They bent over backward to please us."
Michael K.
Arlington, VA
No review comments provided
Mike S.
Silver Spring, MD
No review comments provided
Alvaro P.
Woodbridge, VA
No review comments provided
Kenneth L.
Bethesda, MD
"I am perfectly satisfied with Long Roofing."
Jacqueline H.
Woodbridge, VA
"Long Roofing was very professional."
Manuel D.
Woodbridge, VA
No review comments provided
Galane H.
Washington, DC
"They did an excellent job. The way they did it, they made it look like a brand new house."
George J.
Fairmount Heights, MD
No review comments provided
Cleve E.
Hyannis, MA
No review comments provided
Brian B.
Laurel, MD
"The first meeting we had to the end product was nothing but superior, quality and professionalism. I've been in the construction business for 26 years and I have not met two guys with such a great personality and the workmanship that the technician put forth was just outstanding. Can't say enough about it."
Charles J.
Perry Hall, MD
No review comments provided
Mike M.
Potomac, MD
"Because of everything I have said, I will give them a zero."
Arlyn B.
Odenton, MD
No review comments provided
Paul R.
Hagerstown, MD
No review comments provided
Alex S.
College Park, MD
"The installer Mike did a great job! I was happy throughout the process I was kept informed and it was great."
MICHAEL G.
Stafford, VA
"All around great experience from initial sale to Installation. Installers very professional and cleaned up well after installation."
Mike S.
Annapolis, MD
No review comments provided
Ron F.
Alexandria, VA
No review comments provided
James V.
Randallstown, MD
No review comments provided
Victoria A.
Montclair, VA
No review comments provided
Janet A.
Potomac, MD
No review comments provided
Stephanie S.
University Park, MD
"Great sevice from start to finish!"
Calvin W.
Hollywood, MD
"I like Long Roofing and they have done a lot for me. I will always go back to them. I used them for my deck, roof, fence, and sliding glass doors. I feel that you get your money worth for the price."
Phyllis C.
Oxon Hill, MD
No review comments provided
Lindell F.
Gwynn Oak, MD
"We were surprised at how quickly and professionally they did the work."
Donald T.
Arlington, VA
No review comments provided
Donald B.
Woodbridge, VA
No review comments provided
Thierry B.
Washington, DC
No review comments provided
Greg J.
Dundalk, MD
No review comments provided
BARBARA M.
Quincy, MA
No review comments provided
Bryant H.
Hyde Park, MA
"Long Roofing explained the job very well, however, they need better coordination of their staff and workers."
Harry W.
Monrovia, MD
No review comments provided
Victor M.
Frederick, MD
"Excellent company. Went above and beyond what I was expecting on the installation."
Michael C.
Wilmot, NH
"They need to be better with their pricing. It is extremely high to get a roof through them. They do excellent work. The installation team was great. It did take them a long to get back to my once we agreed to use them to schedule a date for the install. I had to call back several times to finalize a date. Some of their administrative processes could be better."
Anthony W.
Laurel, MD
"We would recommend them to family and friends."
Stephen D.
Medford, MA
No review comments provided
George T.
Beltsville, MD
"I thought that the contractors were really impressive. I didn't have any issues. The project manager came on site once while they were doing the work, but I thought that the contractors that they hired were really professional and good. That is where I was really impressed."
Tara B.
Bowie, MD
No review comments provided
Jean G.
Burke, VA
"I'm not happy with the service. When they came in to send the first guy to do the work they promised, many things didn't happen. When they sent someone to do the gutters, they were no good. They promised so many things. I think this company hires subcontractors, and I'm not happy because they explained to me that they were professional people with Long Roofing, and that they were knowledgeable. That did not happen. That's a lie."
Angel R.
Brockton, MA
"Long Roofing was professional from start to finish. Very pleased with the product. Would highly recommend this company."
Jill M.
Sykesville, MD
No review comments provided
Daneen N.
Bowie, MD
No review comments provided
Matt K.
Gaithersburg, MD
"They were very professional. I enjoyed them."
Rebecca C.
Edgewater, MD
"Our house needed a new roof due to age and some damage over various storms we've endured. Long Roofing came to our house and helped us get the new roof job done completely to our satisfaction. Everything that we were told by the Long Roofing Salesman came true. The roof looks great and we are very pleased with the end result."
Mark B.
Bunker Hill, WV
No review comments provided
Maurice T.
HAVERHILL, MA
No review comments provided
Michael B.
Brockton, MA
"My house was incredibly noisy because we live by the road, and after the windows were installed, I feel like I am in an entirely different neighborhood away from the road. It is amazing. I slept through the night without hearing a truck blow their horn at me!"
Sarah B.
Annapolis, MD
"Long Roofing was responsive in the beginning, showed up and gave quotes and information. They were responsive when repairs had to be made. They returned, and returned and returned...for an unbelievable 6 times!Why couldn't they get it right not even the 1st, but 2nd or 3rd time?G.S.H of Boston, MA"
G.A.G.
Boston, MA
"I believe it is a good company. The workers are very hard workers. They have a really good crew. They had dedication to getting the job done."
Ruth K.
North Oxford, MA
"They have good results but be careful in your garden."
Matthew M.
Quincy, MA
No review comments provided
Selven W.
Bowie, MD
".They were so professional and so on top of everything. They kept me informed throughout the entire process, and Michael explained everything. It was beautiful and wonderful."
M.J.A.
West Townsend, MA
No review comments provided
ROBERT B.
Spotsylvania, VA
No review comments provided
Margaret T.
Manassas, VA
No review comments provided
Joe P.
Fitchburg, MA
"They made the process very easy. They were very flexible."
Zvart N.
Silver Spring, MD
"The salesperson, John, was a good sales representative. He was nice and explained everything that needed to be done. I appreciate his business and talking with him."
Paul R.
Washington, DC
No review comments provided
Donald P.
Stoughton, MA
No review comments provided
Daniel D.
Holbrook, MA
"Long Roofing did a great job replacing our roof."
I.S.L.
Quincy, MA
"They were wonderful, professional, and organized. The job was completed in one day, and I am very pleased with the results."
Peter B.
Fredericksburg, VA
No review comments provided
Daniel T.
Pembroke, MA
No review comments provided
Theresa S.
Salem, MA
No review comments provided
Maryalyce R.
Billerica, MA
No review comments provided
LINDA N.
Rockville, MD
No review comments provided
Tasha W.
Bowie, MD
No review comments provided
Ronald S.
Fitchburg, MA
No review comments provided
Cynthia D.
Fairhaven, MA
No review comments provided
Chris S.
Clifton, VA
No review comments provided
Anh N.
Callaway, MD
No review comments provided
Joaquin V.
Glen Burnie, MD
"Although it took a while for the Homeowner's Association approval of the project, Long Roofing was very helpful and was quick to schedule the installation once the approval was given."
Gloria G.
Alexandria, VA
No review comments provided
Jamal M.
White Plains, MD
"The work was done professionally and the cleanup surprised me! Everything was done very professionally."
Sharon J.
Martinsburg, WV
No review comments provided
Novica B.
Dundalk, MD
"They are very professional, the work as done on time, and they cleaned up well. I was very satisfied."
Jacqueline M.
Fort Washington, MD
No review comments provided
Bonita G.
Columbia, MD
No review comments provided
Elvira M.
Sunderland, MD
"They were very nice and tidy at the end. I felt they were very trustful."
Stephen V.
Brockton, MA
No review comments provided
Bernard M.
Cheverly, MD
No review comments provided
Col D.
Odenton, MD
No review comments provided
Stephanie F.
Ridgely, MD
No review comments provided
J.A.C.
Capitol Heights, MD
No review comments provided
Eunice T.
Annandale, VA
No review comments provided
Mary L.
Foxboro, MA
"Was excited to get roof replaced and Long Roofing did a great job on the new roof."
Arthur C.
Frederick, MD
"Long Roofing during the install was extremely organized and professional. I have already recommended Long Roofing to multiple friends and family."
Steve M.
Martinsburg, WV
No review comments provided
Maria L.
Takoma Park, MD
No review comments provided
Michael L.
Lunenburg, MA
No review comments provided
David B.
Woburn, MA
"I gave them a 2 for quality of workmanship because of the low quality of the gutter installation subcontractor, not because of the roofers themselves."
Ted O.
Newton, MA
No review comments provided
John M.
Arlington, MA
No review comments provided
Marilyn P.
Upper Marlboro, MD
"After many setbacks, the manageing staff was conscientious and committed to resolving all concerns."
Robyn B.
Clinton, MD
No review comments provided
Samson D.
Washington, DC
No review comments provided
Patti H.
Mechanicsville, MD
No review comments provided
Doris M.
Upper Marlboro, MD
No review comments provided
John E.
Medford, MA
No review comments provided
Elvira M.
Sunderland, MD
"I am disappointed. I heard so many wonderful things about Long Roofing. My job is incomplete and there has been no follow up with my issues."
James G.
Upper Marlboro, MD
"The entire process was an excellent job."
Matthew Y.
Amherst, NH
No review comments provided
William M.
Mechanicsville, MD
No review comments provided
Kevin M.
Brockton, MA
No review comments provided
Sandy D.
Lusby, MD
No review comments provided
S.O.N.
Catonsville, MD
No review comments provided
Betty H.
Washington, DC
"Long roofing was the most affordable, high quality, professional and thorough."
Elizabeth S.
Quincy, MA
"A plus job. They all cleaned up great. They were polite and did a good job. They were very professional."
Charles S.
Franklin, MA
"From the sales process to completion of installation, everything went perfectly as scheduled. I am extremely satisfied."
Janice Z.
Arlington, VA
"I really love the crew. They were nice."
Wade R.
Great Falls, VA
"I am pleased with all aspects of this project.I am your number one (1) fan. I have already made a referral"
Clarence F.
Fort Washington, MD
"Three point to make: (1) Never saw or heard from the salesperson after the contract was signed; (2) the cleanup was marginal. Ended up with 2 flat tires from the nails left behind; (3) the lack of communication and the failure to show up for the "finishing" portion of the job was unsatisfactory."
Michael C.
Burke, VA
"Had a great experience with Long Roofing from the beginning of the proposal to the final product. Very Professional and quickly resolved the issue. Would highly recommend Long Roofing."
Thomas M.
Woburn, MA
"I was a great experience and I would recommend them."
Laura S.
Sterling, VA
No review comments provided
Daniel L.
Gardner, MA
"Dinged you on this one given that it took (3) separate sales pitches before we got remotely in the price range I communicated to the first salesman. While satisfied, didn’t appreciate the waste of time and openness to negotiate price ranges; demonstrates an overzealousness to squeeze maximum profit that doesn’t align with your marketing. Negotiate more openly and I’d be happy to recommend you."
Jeremy H.
Fredericksburg, VA
No review comments provided
Marie T.
Whaefield, RI
No review comments provided
Keith M.
Stephens City, VA
No review comments provided
Sidney B.
Washington, DC
No review comments provided
A.A.D.
Billerica, MA
"Professional, courteous service. Well organized."
Karen C.
Dorchester, MA
No review comments provided
Rosenie M.
BROCKTON, MA
No review comments provided
Juliet F.
Baltimore, MD
No review comments provided
Tony T.
Crisfield, MD
No review comments provided
Berry P.
Burke, VA
No review comments provided
Sondra L.
Crofton, MD
No review comments provided
Orom F.
Fairmount Heights, MD
"Long Roofing treated me very professionally, and Kurtis put our minds at ease on a lot of things."
Steven S.
Leominster, MA
No review comments provided
Jean B.
Taneytown, MD
No review comments provided
S.A.C.
Lancaster, MA
"I am very happy with the end product but not happy with Long as a company. I don't know if other roofing/siding projects go more smoothly than this but it wasn't the experience the sales team promised and it's the only roofing/siding experience I'll probably have with Long so it's all I have to go on."
Patrick C.
Silver Spring, MD
No review comments provided
Amy E.
Oakton, VA
"I am very pleased with my experience with Long Roofing. They showed up on time and the work was finished sooner than expected. I really love my new roof. My neighbor is also having his roof done too. Love Long Roofing. Thank you for a great job."
Carolyn L.
Front Royal, VA
"If you have any kind of home read work to be done, look at Long first. You can't be around that long and not be good."
Marvin P.
Glenarden, MD
"Great value, I will use them again."
JACKIE J.
Fairfax, VA
No review comments provided
Robert G.
Potomac, MD
"I am a very happy customer, I replaced all my windows with this company. They have also made custom windows for us. We have used Long roofing for multiple projects. Laways pleased wither their service. I am very confident in their lifetime warranty."
Connie B.
Bethesda, MD
No review comments provided
Phillip H.
Halethorpe, MD
No review comments provided
Joanne M.
District Heights, MD
No review comments provided
Matrina M.
Washington, DC
No review comments provided
Antoinette H.
Gwynn Oak, MD
"They did a great job."
Myra K.
Rocky Ridge, MD
No review comments provided
Angie B.
Arlington, VA
"It too way too long to complete the job. Several times when they said they were coming; they didn't show up.I noticed that when I opened a window, the window fell down. Could this have been done when the siding was installed around the window? It had not happened before the installation."
Mary H.
Lanham, MD
No review comments provided
Walter B.
Gwynn Oak, MD
"They did a great job with the door and made sure I was satisfied before they left."
Justin B.
Gaithersburg, MD
"Professional, timely, and well organized. Workmen used care with bushes and grounds around the house as they performed their work."
Charles H.
Bethesda, MD
No review comments provided
Joseph M.
Woodbridge, VA
No review comments provided
Thomas C.
Aberdeen, MD
"Everyone was very respectful and they did what I asked them to do. They were very professional."
Melvin J.
Baltimore, MD
No review comments provided
Jim D.
Tyngsboro, MA
"I would recommend them for the job quality of the work. The job performed was very good but they have problems with their customer service on how they handle clients. It was not a very good phone performance."
Russell P.
North Chesterfield, VA
"The project crew put in a long day and worked hard during a very hot summer day.Despite language difficulties they were attentive and courteousHector, the supervisor and Manuel, the manager were particularly attentive during and especially after the project day."
Ed C.
Alexandria, VA
No review comments provided
Caroline D.
Washington, DC
"Long Roofing installed a superior quality replacement roof at our home. It looks great! Long Roofing sales, operations and installation staff coordinated a seamless, professional job from start to finish. Our previous roof experienced several maintenance issues and needed to be replaced. Long Roofing diagnosed our problems, suggested new enhancements and we could not be happier. Our neighbors are jealous!!!"
Gavin H.
Chelmsford, MA
No review comments provided
Crystal M.
Fort Washington, MD
No review comments provided
Ernest R.
Taneytown, MD
No review comments provided
Joe C.
Shady Side, MD
"I had a very positive experience! My salesperson. Aaron Tircuit, explained the process! Everything that we talked about was delivered, and there were no surprises!"
Linda B.
Clinton, MD
No review comments provided
Laura M.
Frederick, MD
No review comments provided
David G.
Plymouth, MA
"Gerry Patriquin #1 from start to finish. I was so impressed with the work ethics of Mr. Patriquin and Long Roofing I also had windows install once the roof was completed."
Ernestine E.
Mattapan, MA
No review comments provided
Penrose G.
Silver Spring, MD
No review comments provided
Thomas M.
Fairfax, VA
No review comments provided
James W.
Halethorpe, MD
No review comments provided
Mark P.
Bristow, VA
No review comments provided
Fahad B.
Fairfax, VA
No review comments provided
Louis B.
Milford, MA
No review comments provided
Robert B.
Laurel, MD
"Reasonable price, and a great team that bent over backwards to get things done."
Eric P.
Hagerstown, MD
No review comments provided
James M.
Fort Washington, MD
No review comments provided
Craig F.
Methuen, MA
"It was a terrible experience."
Elkebira E.
Sterling, VA
No review comments provided
Anita F.
Baltimore, MD
"there has never been a leak from the ventilator on the roof but after the roof changed this problem came now and there is a leak"
Tirhas A.
Alexandria, VA
No review comments provided
Garcia J.
Washington, DC
No review comments provided
Michael T.
Falls Church, VA
No review comments provided
Richard L.
Stafford, VA
"The roof was good. The gutter system was put in good, but for the siding, I'm still not satisfied. The crew man was nice. He really tried to make it right, but the skills of the people who did the siding weren't that good. The roof and gutters were good. For the siding, I'm not recommending nobody. I don't want the gutters and the roofing crew to suffer for what the siding crew did, though. The roof is excellent the gutters are excellent, but the siding crew--the cuts were bad. They left in things. The caulking wasn't professional. They need to retrain them again. I hope they're not using day labor. There's still spots that unnerve me, badly. I'm a trade person myself, but just not practicing, and I can tell it's shoddy."
Robin B.
Fort Washington, MD
"I am very satisfied."
Lenox G.
Silver Spring, MD
No review comments provided
Joy G.
Lexington Park, MD
"They were very good and very professional."
Patricia P.
Marshall, VA
No review comments provided
Cam C.
Seekonk, MA
No review comments provided
R.H.R.
District Heights, MD
No review comments provided
Ruth T.
District Heights, MD
No review comments provided
Dung V.
Dorchester Center, MA
No review comments provided
Paul K.
Clinton, MD
No review comments provided
Mark W.
Haymarket, VA
No review comments provided
April R.
Dumfries, VA
"QUALITY OF PRODUCT IS THE ONLY GOOD THING ABOUT THIS COMPANY, ONCE YOUR SIGNED CUSTOMER SERVICE GOES OUT THE WINDOW. WE EXPECTED "5 STAR SERVICE" AS THEY PROMISE TO GO ALONG WITH THE PRICE TAG."
Christopher T.
Broad Run, VA
No review comments provided
Glenn C.
Washington, DC
"The installers were very professional, courteous and respectful."
Karry W.
Washington, DC
"Not until the modification is complete."
Leo L.
Rockville, MD
"first, if there is anymore room for Mr. J. Leister to grow, then I strongly recommend that he should be promoted or at least get a hefty pay raise. He is a very professional, respectful, empathetic and caring man. His personal visit to our home on a very bad rainy late evening to check on our roof was very touching. His words were very comforting and reassuring to us. We thank Him for coming to our house.Secondly, Mr. Strohl was a very strong salesman . Strong in the sense that he just made us prefer his product and his company through his pleasant personality. We say keep him.We are very satisfied with our roof. Glad to know that you will be there when and if we should need your servicesWe did not see Anny Mosley at our house. Did not know she was supposed to be here."
Seth B.
Clarksville, MD
No review comments provided
Stephanie P.
Baltimore, MD
No review comments provided
James B.
Washington, DC
No review comments provided
Ronald A.
Washington, DC
No review comments provided
Samuel J.
Washington, DC
No review comments provided
Alex A.
District Heights, MD
No review comments provided
JOHN L.
Lexington Park, MD
"Expected clean up and inspection by foreman, but if heyy showed, he left a bucket of nails on the apex of the roof"
MIKE R.
Boyds, MD
No review comments provided
Kenneth W.
Beverly, MA
No review comments provided
Ken L.
Norton, MA
No review comments provided
John J.
Annapolis, MD
"Experienced serious issues with the initial installation of the roof (gaps, uneveness). During the install there were only 3 installers that worked from 7AM to 950PM. It took 2 months of convincing to get the Long Fence to redo the front roof. The replacement looks better than the initial but still not aesthetically pleasing. Long Roof offered an embarrassing retribution for me missing work several times, inconvenience to perform reinstall to resolve the issues."
Denise D.
Severn, MD
No review comments provided
Albert S.
Columbia, MD
"John Foley and all the staff of Long Roofing were extremely helpful and professional. The installation team was on time, very clean and respectful of our home. The entire process was very mindful of us as the customer and our needs and wants."
William T.
Concord, MA
"Long Roofing's presentation does not match the quality of work that you will receive. While they charge you Mercedes Benz prices, the quality of work does not match the price. I should not have had to request anyone to come back to pick up their debris. My roof quality was a two. I am very disappointed because I wanted them to do my siding and some other work, but because of the quality of my roof I will not use them again. The workers should be able to speak good English. I was told they would finish the work in one day, and it took three days to finish the job. They had technical difficulties, and that became my problem. The generator that they had to power the nail guns was not working properly, and they wanted to use my electricity to do the work. They charged me $12,500 and asked to use my electricity. I am very dissatisfied. I have internal damage that needs to be repaired, and I have to pay for it. There are damages to my walls and ceilings. John Davis said he was not responsible for it. If the damages were not there prior to construction, it should not be there afterwards. I will not recommend Long Roofing again. The price does not match the quality of service."
Christinia W.
Capitol Heights, MD
"They came in, told us what they were going to do. I watched and couldn't believe what they did. They got everything done in one day."
George G.
Dracut, MA
No review comments provided
Kevin H.
Stephens City, VA
No review comments provided
Reuben H.
Temple Hills, MD
No review comments provided
Bret J.
Burke, VA
"The project from beginning to end was outstanding! Our initial meeting with Dan was terrific and he was a rock star!"
Linda R.
Waban, MA
"After spending a whole weekend picking up the mess they left from my yard and driveway, their sign went in my trash and I would not recommend them to anyone. I was told during the sale that I could expect to find maybe 10 or 15 nails laying around...I found over 250 nails in my driveway along with chunks of metal and razor blades. They dropped trash from their lunches, pcs of plastic from the shingles blew into my pasture and were left there."
Tammy H.
Taneytown, MD
"Long Roofing tied the roofing, siding, windows, and doors together into a logical progression. Care was taken so that nothing was changed with the previous work as each phase was completed."
Lanny T.
Fairfax, VA
No review comments provided
Danita G.
Front Royal, VA
No review comments provided
Jacques S.
Bowie, MD
No review comments provided
Robert A.
Finksburg, MD
"Same reason as before. They are not calling me back or coming back to do the work. They gave me three different dates and no one had come on any of those dates."
Antonio H.
Baltimore, MD
"They did a wonderful job in a timely and professional fashion."
Ilidio S.
Medford, MA
"I am very happy with them. I will always use them."
Robin S.
Alexandria, VA
"They were super."
H.A.D.
Frederick, MD
No review comments provided
James C.
North East, MD
No review comments provided
Diane S.
District Heights, MD
No review comments provided
Michael H.
Canton, MA
No review comments provided
Grady S.
Silver Spring, MD
No review comments provided
James G.
College Park, MD
"Due to the issues that I had with the workmanship. "
Charles C.
Hagerstown, MD
"They did a good job."
Samuel M.
Capitol Heights, MD
No review comments provided
Joseph B.
Bowie, MD
No review comments provided
Jeff B.
Stafford, VA
"I thought it was really weird I only find one nail! From down on the ground, it looks really nice!"
Glenna M.
Damascus, MD
"They were very neat and professional."
Melissa C.
Glen Burnie, MD
No review comments provided
D.J.D.
Frederick, MD
"I am on my third installation with Long and I am a very pleased customer."
Connie B.
Bethesda, MD
"Long Roofing has great service, has a great price, and they are very easy to work with."
James C.
Washington, DC
No review comments provided
Peggy K.
District Heights, MD
No review comments provided
Teresa G.
Lorton, VA
No review comments provided
Janet R.
Rosedale, MD
No review comments provided
Sharon H.
Washington, DC
No review comments provided
Derick R.
Upper Marlboro, MD
No review comments provided
Aloysius M.
Odenton, MD
No review comments provided
William M.
Milford, MA
No review comments provided
Roy D.
Falls Church, VA
No review comments provided
Erica B.
Lovettsville, VA
"They are fantastic company to deal with. They were courteous, responsive and professional."
Elizabeth O.
Frederick, MD
No review comments provided
Christine R.
Haverhill, MA
"I am satisfied with the quality of the job they did for a fair price."
John B.
Revere, MA
No review comments provided
M.G.S.
King George, VA
No review comments provided
Thomas L.
Lowell, MA
No review comments provided
Nekisha G.
Winchester, VA
"We were pleased overall with the work. They could have used more tarp to catch the debris. They could have cleaned up a little better."
Charles P.
Silver Spring, MD
No review comments provided
Donald R.
Clinton, MD
No review comments provided
Brownlo H.
Rosedale, MD
No review comments provided
Barbara S.
Haymarket, VA
No review comments provided
Leslie D.
Randallstown, MD
No review comments provided
Victoria R.
Columbia, MD
"They were very timely."
Nicholas M.
Alexandria, VA
No review comments provided
Gaurav K.
Silver Spring, MD
"I was skeptical of the quality of work that was going to be done. I received some negative feedback from friends and family initially. Afterwards, I was very pleased. It was lovely. I would highly recommend them!"
Kathleen C.
Harwood, MD
No review comments provided
Samuel Y.
Upper Marlboro, MD
No review comments provided
Randal L.
Portsmouth, NH
No review comments provided
Kevin O.
Ellicott City, MD
No review comments provided
Kathleen S.
Bethesda, MD
No review comments provided
Brenda D.
Bowie, MD
No review comments provided
JAMES R.
Fort Washington, MD
No review comments provided
George C.
Arlington, VA
No review comments provided
Susan D.
Washington, DC
No review comments provided
Will G.
Hagerstown, MD
No review comments provided
Mark H.
Baltimore, MD
"We have used them before! Each time they come, they are courteous and clean! We have had to have one window replaced, and they came right away to replace it!"
Brendan M.
Poolesville, MD
"They were very professional and did a very good job of cleaning up after themselves when the job was complete. The roof looks really great and we have no problems with it."
Patrick W.
Fredericksburg, VA
"I would recommend them to anyone. I would use again. From the time I purchased until the end was wonderful."
Lorraine P.
West Yarmouth, MA
No review comments provided
Ellen K.
Salem, MA
No review comments provided
Richard H.
Washington, DC
No review comments provided
Glenn P.
Winchester, VA
No review comments provided
Rita G.
Dorchester Center, MA
No review comments provided
Irene C.
East Wareham, MA
"Just wish that some of the roofing crew can read and write in English. Otherwise they worked great"
Bob S.
Arlington, VA
"I am very SATISFIED from the Start to the End"
Helen W.
Joppa, MD
"The crew was on time and completed the project in a timely fashion. The contractors were both polite and very knowledgeable. The staff worked together well. The gave the best tips on roof that was best for us."
Michelle W.
Washington, DC
No review comments provided
Amy W.
Taunton, MA
No review comments provided
Steven L.
Glen Burnie, MD
No review comments provided
Joyce C.
Brandywine, MD
"Totally professional from beginning to end."
Phillip S.
Centreville, VA
"Very happy with my new installed roofing. Installers, staff and Mr. Strohl were all excellent representatives of Long Roofing."
Sarah R.
Williamsport, MD
No review comments provided
Stepney J.
Temple Hills, MD
No review comments provided
Susan W.
Baldwin, MD
No review comments provided
Kevin B.
Springfield, VA
No review comments provided
Daniel M.
Front Royal, VA
No review comments provided
Rose P.
Roslindale, MA
No review comments provided
Lillian B.
Mount Rainier, MD
No review comments provided
William P.
Laurel, MD
No review comments provided
Bill M.
Saugus, MA
No review comments provided
Donald Y.
Lexington, MA
No review comments provided
Jerry H.
Hedgesville, WV
No review comments provided
Bob W.
Braintree, MA
No review comments provided
Kevyn W.
Silver Spring, MD
"To be honest, Mandy and I have been less than thrilled with our experience with Long Roofing. I had a couple conversations with the project manager (I believe his name was DJ) about some of this stuff and I believe he did a good job trying to resolve the issues below. But I'm hesitant in leaving a Google Review at this time.I spoke with DJ about debris and screws left on my deck. He sent someone the day after our gutter installation to get it all cleaned up but I'm still less than thrilled about it.Although I understand there are many many nails in a roof, I still to this day find nails and screws on my driveway and yard from the installation. I've been lucky enough to find them by hand and not step on them or drive over them but it infuriates me that we are 6 weeks removed from the install and still are finding these everywhere. I was told by the sales team that your team used a magnet to get all of these up. I wasn't there on install day nor do I think this wasn't done at all. I do believe a better job could have been done though. I'd hate to imagine stepping on a screw/nail or having one of my family members or pets step on one The roof and gutters themselves look fantastic. I do not have any qualms about the products. Just wish the crew did a better job cleaning up before they left. I do realize the power of a review on yelp or google and am hesitant on posting something like this knowing how it will negatively effect your business. But with every nail/screw I find the closer I get to writing one"
Rob B.
Alexandria, VA
"We were very satisfied. Jay was very courteous."
Veronica S.
Riverdale, MD
"I think they did an awesome job, and I highly recommend them."
Bill M.
Ashburnham, MA
"If Long Roofing fixes the issues, I would have no problem recommending them to a friend."
James B.
Grasonville, MD
No review comments provided
Kathy A.
Harpers Ferry, WV
"You cannot go wrong using Long for your house improvements. The sales staff is professional and informative. They answer all your questions and concerns and any problems are quickly resolved. The installers are courteous and respect you home. They are professionals and deliver you a product that you will be proud of forever."
Kenneth R.
Fredericksburg, VA
"I was extremely satisfied."
Dawn O.
Brooklyn, MD
No review comments provided
DAVID B.
Alexandria, VA
"It was a great experience."
Brenda G.
Elkwood, VA
No review comments provided
Valarie C.
Randolph, MA
No review comments provided
Lawrence J.
Alexandria, VA
"I found them very professional and their work was finished on time as promised."
Leo D.
Lawrence, MA
No review comments provided
Janice A.
Washington, DC
No review comments provided
ELIZABETH D.
Alexandria, VA
"I think the service was good. It was very professional."
Millicent L.
Upper Marlboro, MD
"Loog Roofing is a great company. They were fantastic with the job. They went above my expectations."
Dauda S.
Woodbridge, VA
"The only problem that we had with Long Roofing is that the crew needs to speak better english. "
Gerald B.
Cumberland, RI
"Long Roofing did a really good job. I like the way they did things. They did not cut edges on anything with me. All the work looks great."
JAMES S.
Lanham, MD
No review comments provided
John G.
Baltimore, MD
No review comments provided
Milton M.
Baltimore, MD
No review comments provided
Rodrigo G.
Germantown, MD
"At first I would have said yes, but right now, with what is not being done right, I cannot say I would recommend them to a friend. "
Deborah M.
Takoma Park, MD
"They did a good job and I would recommend them to someone else. There are a couple of things they need to clean up but nothing major."
C.J.S.
Odenton, MD
No review comments provided
Damien F.
Ft Washington, MD
"Only issue's with work done was when removing old roofing material my old Direct TV antenna was thrown from the roof and broke the corner off my front step."
William G.
Abingdon, MD
"I rate them very highly. Everyone was professional, and did excellent work."
Elsie C.
Capitol Heights, MD
"I am happy with what they did."
Mary S.
Takoma Park, MD
No review comments provided
Lawrence G.
Alexandria, VA
No review comments provided
Monica D.
Cheltenham, MD
No review comments provided
Karen F.
Upper Marlboro, MD
No review comments provided
Jennifer Z.
Waldorf, MD
No review comments provided
Jeff W.
Falls Church, VA
"I am pleased with Long Roofing 100%."
Maxine C.
Woodbridge, VA
No review comments provided
Gregory W.
Burke, VA
No review comments provided
Mark A.
Rockville, MD
No review comments provided
Jennifer H.
Milford, MA
No review comments provided
Randy H.
Frederick, MD
No review comments provided
Stephanie A.
Washington, DC
No review comments provided
SARA G.
Woodbridge, VA
No review comments provided
Francis B.
Hyattsville, MD
No review comments provided
Suzette G.
Bowie, MD
No review comments provided
Regina M.
Lynn, MA
"They killed all the plants around my house."
Marcia P.
Rosedale, MD
No review comments provided
Stephanie O.
North Andover, MA
No review comments provided
David C.
Glen Burnie, MD
No review comments provided
Gina S.
Stafford, VA
No review comments provided
Charles T.
Brandy Station, VA
No review comments provided
Marjorie F.
Dover, NH
No review comments provided
Ahmed Z.
Stafford, VA
No review comments provided
Kevin S.
Upper Marlboro, MD
"I was very impressed with the professionalism starting with the sales person and ending with the work and completion of the job. I will recommend them again because they were just great."
Alfred W.
Bowie, MD
No review comments provided
Lisa C.
Dundalk, MD
"Aaron, the sales representative, did an outstanding job! He was very courteous and professional. He worked with me because he knew I was disabled. He had all the patience in the world and I highly recommend him to anyone who needs help. He is an excellent worker!"
Elizabeth F.
Washington, DC
No review comments provided
Sharon C.
District Height, MD
No review comments provided
Rudolph L.
Capitol Heights, MD
"Everyone was very professional, got the job done with the exception I do not believe my drip edge was installed. Someone called and told me some would be out to look at it 6/3 between 8 & 10 and have not seen or heard from anyone. I’ve called several times with my concerns and haven’t heard from anyone"
Lynda R.
Lusby, MD
No review comments provided
Dana D.
Annandale, VA
No review comments provided
Basil T.
Washington, DC
No review comments provided
Sue M.
Alexandria, VA
No review comments provided
Dennis S.
Cobb Island, MD
No review comments provided
David L.
Abington, MA
No review comments provided
Beverly K.
Hughesville, MD
"Long Roofing is the most professional business that I have worked with."
Earl W.
Woodbridge, VA
No review comments provided
ROBERTTA P.
Severn, MD
No review comments provided
Dwight S.
Burke, VA
No review comments provided
David C.
Arlington, VA
No review comments provided
Frank S.
Ottisfield, ME
No review comments provided
John O.
Lynn, MA
No review comments provided
Eugene C.
Halifax, MA
No review comments provided
Joyce S.
Bowie, MD
No review comments provided
Donald B.
Leominster, MA
"It took a little longer to get the permit to replace my roof, but once they got it and came out to do the work had it completely done and all cleaned up in 2 days. I needed a completely new roof put on. They did a great job and it looks nice."
Margaret S.
College Park, MD
No review comments provided
Frank M.
Fredericksburg, VA
No review comments provided
Nata D.
Silver Spring, MD
No review comments provided
Nicandra M.
Washington, DC
No review comments provided
Lanny T.
Fairfax, VA
No review comments provided
Tove A.
Henrico, VA
No review comments provided
Lee J.
Peterborough, NH
"Good work at a good price."
Michael G.
Odenton, MD
"Everything was excellent and we had no problems."
Mable B.
Baltimore, MD
No review comments provided
Constantin G.
Vienna, VA
"My experience with Long Roofing was professional in my opinion. From the first phone call to inquire about a new roof everything was handled in a manner to my liking. The presentation, scheduling of work to be performed, even the cleanup of property after job completion. Long Roofing did exactly what they said they would do. I am thankful for the service I received. It’s not easy finding to many Companies that do what they say nowadays. Long Roofing stands by their word."
Talmadge W.
Washington, DC
"I already had LONG do my Deck & Fence. They did a great job & were PUNCTUAL which is a BIG must for My wife & I."
Jacqueline M.
Pikesville, MD
"The salesman and crew (who did the work) were friendly and professional. Quality of work was good, however the clean up could have been better. I received no follow-up call from salesman nor company to see how the installation went."
Melissa F.
Fairplay, MD
No review comments provided
Walter C.
Baltimore, MD
No review comments provided
Kathleen M.
Windham, NH
"I'm just very satisfied. I'm glad we chose you."
Barbara R.
Woodbridge, VA
"No comment."
Christopher B.
Somerset, MA
No review comments provided
Therese L.
Methuen, MA
No review comments provided
Bernice M.
Randolph, MA
"The roofing replacement that Long Roofing did for me truly exceeded my wildest expectation! Having been badly disappointed, angered and disgusted by the shoddy inexpert work of the three roofing companies I’d used previously to repair the flat roof on my house, I was totally unprepared for the reality of Long Roof’s standard of excellence! Am I a highly satisfied Long Roofing customer? Yes! Would I recommend others to do business with the Long Company? Absolutely!"
Irene J.
Accokeek, MD
No review comments provided
William D.
Washington, DC
No review comments provided
Paula W.
Woodbridge, VA
No review comments provided
Edwardo T.
Woodbridge, VA
No review comments provided
Tom W.
Washington, DC
No review comments provided
Juan S.
Frederick, MD
No review comments provided
Josh P.
Mount Rainier, MD
No review comments provided
Kim O.
Chantilly, VA
No review comments provided
Jennifer K.
Alexandria, VA
"Long roofing was an absolute pleasure to work with. We are amazed that they were able to even fit us into the schedule with the amount of rain we have had this spring. My husband stayed at home while the roof was being done and is still, after a month, going on and on about how wonderful the entire Long Roofing crew was and how efficiently they all worked together. Plus, our home looks beautiful! Thank you Long Roofing. Sincerely, PFenn"
Pamela F.
Barre, MA
"Long worked around the weather and their busy schedule to get our top quality roof installed. We are truly satisfied and recommend Long roofing to you. The financing we got via Long made it easy to afford and pay for our roofing over time."
Vincent R.
Centreville, VA
"I new nothing about roofing but was educated by the Mr. Stach not only on the materials but also on the process and the purpose of each element/material that would be used to ensure the quality and longevity of my new roof."
Tarek M.
Washington, DC
"The roof looks great and I am very happy to see it when I come home. My retired neighbor was very impressed with the workmanship, materials, and cleanup."
Ruth T.
Lexington, MA
"The work was very wonderful."
Margaret C.
Pepperell, MA
"It went beyond my expectations!"
Greg S.
Bristow, VA
No review comments provided
Adaline V.
Elkton, MD
No review comments provided
Michael P.
Sharon, MA
No review comments provided
Hubert P.
Stephens City, VA
No review comments provided
Donald Y.
Lexington, MA
No review comments provided
J.R.A.
Rockport, MA
"The installers of a broken oval ornamental window with star-burst inserted between the glass did a good job with the installation. However, after they left I was sorry to find that the fingerprints on the glass were not their's but the people making the window that they brought with them. In addition the glass contained scratches within the two pieces of glasses. While I would not want to go through another lengthy installation I wanted you to know I am disappointed that the window contains these "faults" within the two pieces of glass."
Olive E.
Falls Church, VA
No review comments provided
Marcus P.
Laurel, MD
No review comments provided
Paul B.
Clifton, VA
No review comments provided
Robert R.
Fredericksburg, VA
No review comments provided
Shirley B.
Upper Marlboro, MD
No review comments provided
Lydia C.
Dundalk, MD
"My salesman was wonderful. Other than the drip edge problem, everything was done professionally."
Lynda R.
Lusby, MD
No review comments provided
Jack G.
Sunderland, MD
No review comments provided
Brian H.
Needham, MA
"From begining to end, it was a painless experience. They helped me navigate through picking the materials and I am very pleased."
Pam W.
Lexington Park, MD
"We are happy with the removal and replacement of our roof. It looks very nice. The installation team was neat, safe, and appeared to know their job well. Clean up was well done. Aaron Tircuit was knowledgeable, informative and remained in contact throughout the process."
Rockney N.
Stafford, VA
"This was done over a 2-day period and it was the most professional job I have ever had done on my house. They did a phenomenal job and everything they promised, they followed through on!"
Robert M.
Osterville, MA
No review comments provided
Charnita F.
Washington, DC
No review comments provided
ANNETTE G.
Hagerstown, MD
"They do a great job and they are professional and courteous. They are also quick."
Paulo M.
Fall River, MA
"I have dealt with other roofing companies in the past and their workmanship did not hold up. So I wanted a reputable company. Long Roofing was really good and fast. They worked as a team and went above expectations."
Bill M.
Ashburnham, MA
"I am very satisfied."
Carol J.
Washington, DC
"They did a good job and were fast."
Armando C.
Centreville, VA
No review comments provided
Earle W.
Dorchester Center, MA
No review comments provided
Kathy A.
Harpers Ferry, WV
"They did what they said they'd do when they said they'd do I in a professional manner.Price was a little higher than I expected and thought it should be."
Eugene R.
Chantilly, VA
No review comments provided
Lena C.
Bumpass, VA
No review comments provided
Sharon M.
Springfield, VA
"The staff was very understanding when I wanted more information about why it was taking so long to get stared in my roof. Everything was explained and I was updated ever other day until my roof was installed."
Monica M.
Hyattsville, MD
No review comments provided
Yadira S.
Silver Spring, MD
No review comments provided
Clevette C.
Clinton, MD
No review comments provided
Cindy S.
Alexandria, VA
"The quality of workmanship of the eight employees Long Roofing used was very professional and meticulous. Secondly, pricing is extremely high and I was not provided with what was told to me was included in the pricing."
Steve D.
Fredericksburg, VA
No review comments provided
Matt K.
Washington, DC
"The bay window has left a bad taste in my mouth."
Rondell Y.
Essex, MD
No review comments provided
Jamal M.
White Plains, MD
"I really liked long roofing they are very professional courteous."
Priscilla B.
Baltimore, MD
No review comments provided
Deborah C.
Columbia, MD
No review comments provided
Geoffrey M.
Quincy, MA
No review comments provided
James W.
North Kingstown, RI
No review comments provided
Ireene O.
Laurel, MD
No review comments provided
Kenny Y.
Vienna, VA
"Long is outstanding. Cant say enough about them. A++++++"
Shaun M.
Purcellville, VA
No review comments provided
Barbara G.
Rosedale, MD
"I am very much satsfied! I will recommend them to anyone."
Janice J.
Washington, DC
No review comments provided
Bill J.
Franklin, MA
No review comments provided
Troy L.
East Taunton, MA
"Because my situation is different. "
Ramiro V.
Washington, DC
No review comments provided
Don L.
Manchester, NH
"I think that their warranty is very good. Having the workmanship and the shingles under warranty is a good thing. I learned a lot about roofing from them."
Ryan T.
Alexandria, VA
No review comments provided
Patty E.
Malden, MA
No review comments provided
Tony H.
Woodbridge, VA
No review comments provided
Sharon H.
Washington, DC
"I thought the men that they used to put the siding on did a terrific job."
Thomas C.
Fredericksburg, VA
No review comments provided
Roberta R.
Lowell, MA
No review comments provided
Louise L.
Fairfax, VA
No review comments provided
Marianela G.
Alexandria, VA
No review comments provided
Cornelius S.
Baltimore, MD
No review comments provided
Don T.
Baltimore, MD
No review comments provided
Gregory B.
Brockton, MA
"They did a very good job."
Lisa H.
Capitol Heights, MD
No review comments provided
Renwick R.
Springfeild, VA
No review comments provided
DAVID D.
Clarksburg, MD
No review comments provided
Edith G.
Laurel, MD
No review comments provided
Glenn L.
Merrimack, NH
No review comments provided
Ilona E.
Clifton, VA
"The representative were very courteous, and they explained everything to me and answered my questions on the spot. When they returned my call, they had someone knowledgeable ready to answer them. I was pleased. I would recommend them to anyone. They were courteous, had great workmanship, and were very professional."
Joseph L.
Randallstown, MD
No review comments provided
John R.
Frederick, MD
No review comments provided
Mike S.
Woodbridge, VA
"Excellent job, very courteous company, highly recommend"
William J.
Queenstown, MD
No review comments provided
Denver S.
Upper Marlboro, MD
"The workmanship and the quality of the materials are good, but maybe they should have better subcontractors actually doing the job."
Amber J.
Chaptico, MD
No review comments provided
Steven G.
North Attleboro, MA
No review comments provided
Emmett W.
MITCHELLVILLE, MD
"We have dogs and they did not clean up all the nails in the back yard and the back deck. We just have our dogs play out there so we had to pick them up. "
Robert S.
Belcamp, MD
"Thye stand by their product they're just slow in communicating. But they did come thru for us."
Dennis C.
Dunkirk, MD
No review comments provided
Brandi C.
Martinsburg, WV
No review comments provided
Scott H.
Milford, NH
"I have. "
Rosalind M.
Suitland, MD
No review comments provided
Tracy S.
Baltimore, MD
No review comments provided
Marie H.
Washington, DC
"The 5 Star rating for Long Roofing is very much deserved. The service provided from my appointments with Ms. Teresa and Mr. Masden laid the foundation for the wonderful servicing that we received. I appreciate the excellent assistance provided by Ms. Dana and Mr. Gumm. The actual roofing and gutter team followed through in providing exceptional workmanship. The excitement of seeing the finished product allows me to beam with pride. The warranty provided by Long Roofing ensures that I will not be buying another roof in retirement. Thank you for providing the best quality of materials and exceptional service. Truly, money well spent, absolutely no regrets."
Elizabeth H.
Washington, DC
No review comments provided
Michael M.
Silver Spring, MD
No review comments provided
Kimberly K.
Lusby, MD
"Long Roofing was very professional from start to finish. They were good to keep in touch throughout the whole process. The roof looks great!"
Jason H.
Lexington Park, MD
"I think they were excellent. They helped you out and answered questions correctly and politely."
Jay F.
Whitman, MA
"There were a lot of hiccups. Estimate was quoted incorrectly, loan terms reported incorrectly, process was not thoroughly explained, and had to talk to a manager multiple times to clear up many misgivings and false information. Getting the installation took 2 weeks longer than needed, due to improper information in the HOA process. I was told they handle everything with the HOA themselves and reach out for us, and only discovered otherwise after I called to get a status update. I constantly had to call for updates and scheduling, and the only calls I would receive were from the Long Roofing sales department asking if we wanted to schedule an estimate (even though we already had a contract with them). During install, the crew did not read the contract, and removed skylights (making a mess in my house because they didn't put anything down to catch debris), only to put them back in when they were supposed to be removed permanently. Had to have them go back and correct the issue as they were cleaning up for the day to go home. Wouldn't have been an issue if they read the scope of the work to be done, or if I was given information about the skylight removal process so I could have stopped them earlier in the process to inform them of what needed to be done. Only one person spoke English (not fluent), and the project manager I spoke to a week in advance never stopped by like he said he would or returned my phone call when we did run into the skylight issue. We have a baby crawling around here, and I did not appreciate nails falling on the floor a few feet from him from the crew's failure to communicate, either. Ended up being a huge headache, but it did get resolved. We do have a roof up. It is what was promised. But the road to get there was not well organized and caused much more disruption than should be expected."
Jessica M.
Locust Grove, VA
No review comments provided
Oxon Hill, MD Homeowner
No review comments provided
Ozzie D.
Windham, NH
"Long Roofing is an extraodinary, professional organization. The on-site crew was top notch. They kept the property from any damage from falling debris. They kept it clean and informed me of everything. They were prompt. Nothing but accolades for the onsite crew."
Kathi M.
Sterling, VA
No review comments provided
Charles H.
Nottingham, MD
No review comments provided
Annie V.
Bowie, MD
"Long roofing did a good job on replacing my roof, they did a great job in cleaning up.I will let my friend know how good their work is."
Ellen B.
Burtonsville, MD
No review comments provided
Keith C.
Baltimore, MD
"The only reason this shows 1 star is because there wasn't an option for zero stars. I'm in the construction business and this was the worst contracting experience of my personal and professional life."
John K.
Rockville, MD
No review comments provided
Thomas T.
Vienna, VA
"It was very quick and the guys were very competent."
Thomas R.
Washington, DC
"Long Roofing did a very professional job, done in an extremely timely manner. They resolved all issues with the roof and gutters. I was also given pictures of the job which I strongly appreciated."
Philip H.
Harpers Ferry, WV
"It is very easy to do business with them and would recommend them to anyone."
Thomas N.
Spotsylvania, VA
No review comments provided
Stephanie R.
Shenandoah Junction, WV
No review comments provided
David W.
Purcellville, VA
"I was given everything that I was promised. It turned out to be everything that I expected and would recommend you to anyone."
Thomas S.
Gambrills, MD
No review comments provided
Adrian C.
Manassas, VA
No review comments provided
Edward S.
Winchester, VA
No review comments provided
Carlos A.
Fairfax, VA
"It started off rough because of a missed meeting but Long Roofing made it right. They made it personable and did a good job."
JANET H.
Alexandria, VA
"Long Roofing did a wonderful job in one day! With a 50 year warranty!!!!"
Lorin S.
Darlington, MD
No review comments provided
Joyce C.
Hyattsville, MD
No review comments provided
Daniel S.
Burke, VA
"I found that there was a definite issue with communication between the salesman, the manager, the foreman, and the workers. Request I made were unnoted and communication was unheard. I requested on multiple occasions to have the workers remove their personal items (back packs, jackets) off of my manicured lawn and I was told by Victor the morning after the items remained on the grass over night that, "Mam this is a construction site". I re-explained that there were personal items, not construction items left over night and that I have a home based business with guest that witnessed as well as pictures. Victor initially came to my home when the project was started. He did not address me at that time. The foreman spoke with my guest who informed them they were not the owners. VERY UNPROFESSIONAL. When I spoke with Victor the next day he informed me that he was busy with other customers and unfortunately he hasn't been "cloned".... I mentioned to him at the time that I did not feel that was the professional manner in which to respond. He became offended and began giving further explanation that I requested he not give. I also noted at least 20 workers on the roof. One of which looked through the sunlight at my guest while undressed (my guest made a formal complaint against me) and noted numerous bottles of urine in my trash can. LONG ROOFING SHOULD BE ASHAMED TO NOT HAVE A PORTAPOTTY FOR THEIR WORKERS AND NOT TREAT THEM AS INHUMANELY AS THEY DO. My question is do they urinate in bottles while sitting at their desk?Now on to the roof. No foreman or knowledgeable worker was present when the job was completed. I placed a call to Adam to discuss completion who agreed to come that evening to inspect. He did and made the statement to me that he was " NOT SATISFIED" with the completion and would have others on the team come to complete properly. This took 2 more days, remember I have a home based business. While I am appreciative that Adam came aboard to make sure things were completed properly I do not feel I should have had to request that he come out, nor do I feel I should have had to communicate multiple times to get the service your company prides itself in providing.Furthermore, I requested info and knowledge about gutters needed which Brett did not provide, Adam did but by that time the job was gonna be started and it appeared too late. My issue is this is part of what my home needs and if addressed I would have installed rather than have another company install. Long roofing placed a call yesterday about further needs and I was amazed because I was ready to discuss those needs during roof installation but the unprofessionalism and lack of quality communication was a deterent.Lastly, NO ONE asked could the Long Roofing sign go up in my yard. I personally took it down after so much hassle. I will not advertise for a company that I do not feel treated me well. On the other hand, at the end Victor and Brett did attempt to make things more palatable and I do appreciate them for that but that treatment needs to be consistent with n excuses. Yes, I do still need other work completed on my home and have 2 other homes that need roofs and other repairs...…..Things went WRONG with LONG (What a slogan?)I hope that one of the owners actually reads this and responds with change."
Deitra A.
Hyattsville, MD
No review comments provided
Diana M.
Arlington, VA
No review comments provided
Sheree M.
Brandywine, MD
"I am not happy with my installation."
Angela F.
Westminster, MD
No review comments provided
Clarence S.
Beltsville, MD
No review comments provided
Patricia M.
Fairfax, VA
No review comments provided
Jim A.
Upper Marlboro, MD
No review comments provided
Elizabeth D.
Capitol Heights, MD
No review comments provided
Ed K.
Damascus, MD
"I was very pleased with the workmanship, they were courteous and very professional. I would recommend them to anyone."
Gerald C.
Marshall, VA
"Long Roofing was courteous, quick to respond, and the project was expedited promptly. We were delighted with Long Roofing."
Ronald K.
Annapolis, MD
"Getting my job scheduled required me to constantly call and be the squeaky wheel. I was not impatient about having the job start, I simply wanted to be kept informed."
Reginald D.
Springdale, MD
"I would, however, I would let them not to expect it to be smooth. "
Sharon H.
Laurel, MD
"I was going to, but after everything has happened I will not. I thought that I was scammed. I am apart of neighbors board and would have told everyone about them."
Deborah E.
White Plains, MD
No review comments provided
Waldo J.
Washington, DC
No review comments provided
Jose C.
Haverhill, MA
"Long took 3 months to get started on the work, and they didn’t complete the job in its entirety until a year later. They are non-responsive to calls, but they expect customers to pay right away, even with unfinished work. They cut corners. For example, my entire ceiling was to be painted after the roof install. It took 4-5 months after the roof install for them to send someone to do the job, and he just painted the water damage. I complained and complained, but the complaints fell on deaf ears. It wasn’t until this February, a year later from when I started with Long, that they sent someone to correct the paint job, but not before I settled the bill. Don’t choose Long. Save yourself from poor customer service."
Sharron S.
White Plains, MD
No review comments provided
Suzanne R.
Germantown, MD
No review comments provided
Terry F.
Mount Airy, MD
No review comments provided
Marie E.
Hyattsville, MD
"I would definitely recommend Long Roofing to a friend. "
Wanda W.
Landover Hills, MD
"I was totally satisfied with the work done and the installers were all very professional. They were very clean and worked in a timely manner."
Allan C.
Lusby, MD
No review comments provided
Edward C.
Greenbelt, MD
"Steffon Rogers was very professional, he was always available to answer my questions. I would recommend this company to replace your if you have a need to."
Doris C.
Gaithersburg, MD
"Danny Reed was an excellent salesman and explained the process thoroughly. We love our new roof!"
Toni M.
Columbia, MD
"I would not recommend them."
P.R.A.
Laurel, MD
No review comments provided
Renee R.
Columbia, MD
"The damage to my house was reported myself. The contractors did not report the damage. They did not to a good job at reviewing my home. They did not do a proper final check up. "
Ana R.
Silver Spring, MD
No review comments provided
Sadie C.
Capitol Heights, MD
No review comments provided
Gregory L.
Woodbridge, VA
No review comments provided
Terri M.
Rock Hall, MD
"Entire crew was knowledgeable, efficient and very, very helpful for some issues (plumbing) in this old house. Kudos to Tony Torlina, and crew managers John Davis & D.J.Boysen for exceptional oversight & followup. Gutters also exceptionally done by Jorge & Francisco. Love my new roof & gutters!! Highly recommend Long Roofing for price & quality!"
Beverly I.
Arlington, VA
No review comments provided
Mary H.
Partlow, VA
No review comments provided
David P.
Boston, MA
No review comments provided
Gerald M.
Randolph, MA
No review comments provided
Elroy J.
Clinton, MD
"The workers that came were great. They couldn't really speak English, but they were great. Communicating was fine. I think they went above and beyond."
Nancy C.
Somerville, MA
"Everybody handled me professionally. They were available whenever I called and handled what was supposed to be done."
John R.
La Plata, MD
"Do not go on contract with Long Roofing unless you have physical paperwork that you can see and make sure you understand every aspect of what is going."
Lashane R.
Woodbridge, VA
No review comments provided
M.F.B.
Harpers Ferry, WV
No review comments provided
Dana F.
Jessup, MD
No review comments provided
Nateline F.
Baltimore, MD
"I am prior military so I am very strict with what needs to be done. It is very difficult to please me. I asked a lot of questions and did that numerous times. Billy and everyone was very prompt to answer questions. If it was 10 pm at night and I would send a text, Long Roofing/Billy was prompt to getting back to me. They were professional, courteous, and knowledgable with each person I talked to and I spoke to them numerous times. I gave either Long Roofing's or Billy's phone number to our neighbor. I don't know if Billy got a call from them. Long Roofing is very pleasant to work with and I am not the easiest person to deal with."
Don C.
Nokesville, VA
"Service was just awful. Didn't show up for my initial estimate so they offered a discount so I decided to give them a second chance. Then on the day of the install they had to reschedule. Roof was done two days later and gutters two weeks later. The day after gutter install received a call that they wouldn't make it out that day due to weather. Had to inform them that it was done the day before. Didn't get a walk through after roof completion, and they lost the paper I signed after install. Crew seemed in a hurry when roof was completed and could have cleaned up better. Was also an issue between them and the finance company where my payment was initially twice as much as it should be, and had to be corrected. Would not recommend Long Roofing."
Alex N.
Knoxville, MD
"It was a little bit pricey."
Bill C.
Sandown, NH
"We were very impressed with how fast the work was done and they were very professional!"
Christine Q.
Chantilly, VA
"I was very satisfied with the work performed by Long Roofing. They were on-time, courteous, professional, and did a great job of cleaning up my yard and my neighbors yards when they were finished. I would recommend them to anyone looking to have their roof replaced."
Ellen L.
Rockville, MD
"The salesman was great. The scheduling too many months. The crew was clean and hardworking. There were a couple spots where things weren't quite right."
Amy P.
Alexandria, VA
No review comments provided
Wesley S.
Lexington Park, MD
No review comments provided
THERMAN M.
Alexandria, VA
"No, I would not because of the work crew."
Nicki B.
Darnestown, MD
No review comments provided
Carolyn R.
Washington, DC
"The scheduled start date was on what was predicted to be a very rainy day. Two days day before I called and left a message with them, the night before they called to confirm a new date and agreed that they would need a different "crew". Part of the appeal of Long Roofing was "we only use our own employees..." The roofing replacement took 2 days, and on the first day all of the workers were wearing sweatshirts from a competitor, who I decided not to use but was cheaper than Long Roofing. Scheduling the date was confusing, their Customer Service line never picks up, and always goes to voicemail. They seem very disorganized, the field staff and the office do not share information. The installers had some help to clean up - they had a very LOUD (100+ dB) "boom-box" playing music, which I could still hear 3 blocks away while walking my dog. When I asked the PM he had them turn it off. the final part of the repair was to replace some soffit and fascia around the roof. This was supposed to be approx 1 week after the shingles. It was nearly 3 months."
Adrian W.
Rockville, MD
"Poor fllow-up."
Donnell W.
Herndon, VA
No review comments provided
Albert W.
Woodbridge, VA
No review comments provided
Scott M.
Alexandria, VA
No review comments provided
Anita E.
Burtonsville, MD
"Phil Sackett and Long Roofing were a pleasure to deal with. Phil was with us every step of the way always easy to reach and eager to assist us with answering questions and resolve issues."
Eve S.
Falls Church, VA
No review comments provided
Regina P.
Herndon, VA
No review comments provided
Vanessa W.
Washington, DC
No review comments provided
Kurt G.
Clinton, MD
No review comments provided
Roland J.
Oxon Hill, MD
No review comments provided
Charles B.
Aldie, VA
No review comments provided
Reza R.
Potomac, MD
No review comments provided
RAFAEL C.
Marbury, MD
No review comments provided
Howard G.
Point Of Rocks, MD
No review comments provided
Everett R.
Clinton, MD
No review comments provided
Joel G.
West Townsend, MA
No review comments provided
Brenda D.
Washington, DC
No review comments provided
Horace L.
Springdale, MD
"when the truck came with the materials, it didnt bring any plyboard. i had to get on the phone and see where it was, they forgot to load it on the truck, a very bad start. i wasnt happy. that was the only problem i seen."
Helen T.
East New Market, MD
No review comments provided
J.A.C.
Arlington, VA
No review comments provided
Margie D.
Clinton, MD
No review comments provided
Theresa D.
Capitol Heights, MD
No review comments provided
Robert B.
Plymouth, MA
No review comments provided
Jennifer M.
Dunkirk, MD
"I am very pleased with the professionalism and workmanship that was provided to me at Long Roofing."
Leslie N.
District Heights, MD
No review comments provided
Jeffrey P.
Temple Hills, MD
"When they were installing the crew didn't do their job adequately. The foreman was supposed to come and he never showed up on day two to check on their work."
Esther B.
Ellicott City, MD
"Long Roofing was very professional and courteous. The work was done in a timely manner."
Arron J.
Essex, MD
No review comments provided
Leslie D.
Alexandria, VA
"Long Roofing does a very good job and roofing too! They worked for me before."
Gwendolyn M.
District Heights, MD
"Long Roofing was very organized, and the clean up after the work was exceptional."
Bob S.
Rockville, MD
No review comments provided
John B.
Dumfries, VA
"It was a very good experience."
Robert M.
Annapolis, MD
"I think they have a good product, the explanation was good, and the installation was fast, but I did not like the way that they responded to my request, and I always had to find them instead of them finding me."
James C.
Burke, VA
No review comments provided
Virginia M.
Annandale, VA
"Our experience with Long roofing was positive in every way. They demonstrated expertise and professionalism through every phase of the job. Ours was an insurance claim and L&R worked smoothly with our insurance company to ensure the work was fully scoped and funded."
Joseph S.
Ellicott City, MD
No review comments provided
Donald P.
Nashua, NH
No review comments provided
Donna A.
Leonardtown, MD
No review comments provided
Joseph F.
Alexandria, VA
No review comments provided
Paula H.
Silver Spring, MD
No review comments provided
Jesse H.
Colonial Heights, VA
No review comments provided
Dana W.
Ft Washington, MD
No review comments provided
LaVatry P.
Temple Hills, MD
"Long Roofing is professional and courteous to the homeowners, and was very careful about messes in the yard. They have a system in which my fairly large roof was stripped and re-roofed in 2 days; I liked the way they did it.. Very happy about customer service and the 50 year/transferable guarantee. We got a very good/reasonable price which they can finance at a good rate. Did I mention that customer service was superb? Definitely recommend!"
Jill B.
Nashua, NH
"Leading up to the service everything was great. They were happy to spend time selling me on the product. But during the actual roof installation I mentioned that I noticed some slight damage to by balcony railing and the supervisor on duty said they would take care of it, but I never heard back from him. Then I noticed a leak in my roof after the installation and have called the company twice to report the issue, but so far no call back. Very disappointed in their follow-up and follow-through after the job is done. A job that, apparently, wasn't done in a good quality."
Matthew R.
Germantown, MD
"The Long Roofing employees were quick, personable, and did an amazing job of cleanup after installation."
Jesse H.
Colonial Heights, VA
No review comments provided
Hilda D.
Washington, DC
No review comments provided
Lorenzo P.
Washington, DC
No review comments provided
Conrad H.
Warwick, RI
No review comments provided
Logis P.
Ft Washington, MD
No review comments provided
Joshua A.
Woodbridge, VA
No review comments provided
Tim T.
Jarrettsville, MD
"Long Roofing is highly professional and knowledgeable. They have great communication!"
Terry M.
Parkville, MD
No review comments provided
William S.
Glen Burnie, MD
"It was really a painless experience. The guys were quick and came out and did the work."
R.J.J.
Westminster, MD
No review comments provided
Stephen J.
Saint Leonard, MD
"Most of this experience has been unpleasant "
Tabitha H.
Lusby, MD
No review comments provided
John S.
Bowie, MD
No review comments provided
Xiao Z.
Germantown, MD
No review comments provided
Donald W.
Washington, DC
No review comments provided
Linda K.
Takoma Park, MD
No review comments provided
Lois W.
Halethorpe, MD
No review comments provided
Joyce C.
Capitol Heights, MD
"We had to unfortunate (but also unforeseeable) issues with our roofing job--our old roof was in terrible condition and required removal of some of the siding to clear it, and also the ceiling of one of our closets fell in on the top floor while they were repairing the roof. HOWEVER, our project manager worked with us to get both issues resolved (including finding a contractor to repair our closet) for free. Given things can come up with old houses, I could not have been more pleased with how the Long team responded and helped us get everything resolved."
Mark S.
East Boston, MA
No review comments provided
Dwayne P.
Woodbridge, VA
"Extremely satisfied with the timely manner and professionalism of the installation crew. I would highly recommend Long Roofing to anyone."
Michael M.
Leonardtown, MD
No review comments provided
Dan W.
Springfield, VA
No review comments provided
Imogine B.
Fredericksburg, VA
"My salesman was very informative and attentive to all my needs."
Alex G.
Odenton, MD
"I had other companies come in that was the quoted price that the insurance company quoted on. Long Roofing's delayed the time of delivery. Nothing was actually delivered as promised and there was no accounting of their billing process. "
Danette H.
Springfield, VA
No review comments provided
Delores V.
District Heights, MD
No review comments provided
Gail R.
Laurel, MD
"Everything was professionally done and looks good."
Gwendolyn F.
Washington, DC
No review comments provided
Charles G.
Culpeper, VA
"The work itself was complete very quickly, the workers seam skilled and knowledgable. The supervisors were very helpful and responsive. But unforcefully the communication was delayed or and sometimes inaccurate. You may need to take charge of communication."
Kenneth C.
Brockton, MA
No review comments provided
Ellis W.
Clinton, MD
No review comments provided
Earl S.
Suitland, MD
No review comments provided
Tamika C.
Waldorf, MD
No review comments provided
Carla M.
Silver Spring, MD
No review comments provided
Warrington B.
Warrenton, VA
No review comments provided
JAMES G.
Upper Marlboro, MD
"We are still waiting for Long Roofing to come back and take care of some damage to the fascia over our front bay window!"
Richard P.
Warrenton, VA
No review comments provided
Kristina N.
Fairfax, VA
No review comments provided
Douglass R.
Chester, VA
No review comments provided
Micheal V.
Spotsylvania, VA
"Long Roofing worked very well and I appreciate everything they did. They cleaned up well and I liked that."
Joyce O.
Bowie, MD
No review comments provided
Edward A.
Silver Spring, MD
No review comments provided
Barbara G.
Temple Hills, MD
No review comments provided
Raymond C.
Manchester, NH
No review comments provided
David W.
Springfield, VA
No review comments provided
Lynn H.
Brandywine, MD
No review comments provided
Valerie D.
Lanham, MD
"They were good. They did a pretty good job."
MALLIE T.
Maidens, VA
No review comments provided
Joshua G.
Winchester, VA
No review comments provided
Anthony C.
Columbia, MD
No review comments provided
David M.
Annapolis, MD
No review comments provided
Brady W.
Fredericksburg, VA
No review comments provided
B.T.-.
Baltimore, MD
"Overall, I would say that the workmanship was very good! The crew was very confident! They did the work in a very timely manner! They were very organized and did an exceptional cleanup job! I am very satisfied with the work!"
Rodney B.
Locust Grove, VA
No review comments provided
Karen F.
Pasadena, MD
"I was very satisfied with results of my recent install of my roof . I would recommend Long roofing to anyone looklng to replace a roof"
Ronald W.
Montgomery Village, MD
"Both the product materials and the job itself were good. However the staff at Long Roofing LLC c consistently did not communicate across departments, and that plus lost paperwork requiring repetition of document signings, etc. and postponed schedules resulted in an unacceptable job in terms of initiation in May but no job until November 2018. Occurrences such as job crew arrived on scheduled date, determined materials had not b been delivered, so left, while 30 minutes later materials arrived. Materials tuck driver said he had no way to contact crew & vice versa."
Taylor G.
Mechanicsville, MD
"I enjoy looking at my beautiful roof every time I pull up to my home. It looks great, I am very happy."
Kiara B.
Oxon Hill, MD
"They did a good job."
Salena K.
Roslindale, MA
No review comments provided
Lisa W.
Jessup, MD
"I was very pleased with the job that Long Roofing did for us. They did a beautiful job."
Clarence I.
Washington, DC
No review comments provided
Thomas H.
Hyattsville, MD
"They did a great job."
George T.
Culpeper, VA
"The initial sales call was good, informative - though the starting offer of $54,000 for a roof replacement was way too high, then they dropped it to $46,000, and finally to $36,000 - all in the span of 20 minutes. We felt Long Roofing was taking advantage of our lack of knowledge and we probably still paid too much. Our salesman, Phil Sackett, then wouldn't respond to repeated inquiries about when our roof would be done - and about our desire for a bay window replacement. Finally, we had to contact Corporate Sales to get answers and help. They assigned a new sales rep to us - and this went well initially, but there was a problem with the quote for the bay window and the initial contract for that portion - vs. what the finance company was indicating in the loan amount. Very poorly handled. Then, this second salesman wouldn't respond to our inquiries about when the bay window work would be done. We had to contact Corporate again and ended up canceling the bay window altogether because we were so dissatisfied with the customer service. Again, great initial sales call to get us under contract, and then very poor responsiveness and unexplained delays for getting the actual work done. We don't recommend Long Roofing."
Paul K.
Fairfax Station, VA
No review comments provided
Scott M.
Mount Airy, MD
No review comments provided
Martin M.
Winchester, VA
No review comments provided
Callie G.
Washington, DC
"was able to get a affordable loan for the project when no other option was available"
Charles H.
Martinsburg, WV
No review comments provided
Connie M.
Washington, DC
"She said not at their expense."
Eleanor M.
Oxon Hill, MD
No review comments provided
Natalie M.
Washington, DC
No review comments provided
George M.
Severn, MD
No review comments provided
HELEN Q.
Washington, DC
No review comments provided
Alexander M.
Springfield, VA
"I would not recommend them to anyone. "
Casey F.
Sykesville, MD
"We absolutely recommend Long Roof!"
Erica S.
Annapolis, MD
"Long Roofings rep talked a great game. Explained everything, how their material and installers are the best and proffesuonally trained. Unfortunately the experience wasn’t that. We had to continually call to find out about the schedule, final pictures is installations - which they did send us pictures - of someone else’s house. The installation took 1 day, left nails, fevris and their garbage everywhere. Didn’t tell us that they would be coming back for the future installation. Just showed up a week later. Still have no idea if everything was completed or done correctly. The price was double of what others estimated. Would not recommend!"
Christian P.
Alexandria, VA
No review comments provided
Rebecca K.
Fort Washington, MD
No review comments provided
Cristobal M.
Winchester, VA
"The process of having our roof installed by Long Roofing was a positive one overall, the sales representative gave a very detailed assessment of the project, the materials, the costs, and the advantages of Long Roofing, answered all of our questions along the way. I'm still not certain we have soffit vents, as he asserted, that was integral in establishing the parameters for the project, but it's too late to worry about that now. Were given a date/time for the project to begin, and were told that the project manager would contact us upon arrival for an introduction and to talk what would happen moving forward. Unfortunately, when the crew arrived, they began working right away without any introduction or discussion, including the removal of a number of decorative items from the yard. We had to run outside quickly as we saw a crew person beginning to remove driveway lights, even though they were hardwired. We met the manager, he was very nice and we then were able to tell him what to remove and what to leave alone. The project went as planned, and he took time at the end to walk the property with us to show what was done and look for cleanup issues. Cleanup overall was good, though we continue to find small items, nails or roofing scraps even today. Not a big deal. I was concerned that we found a 20 oz water bottle lodged in our back gutter, it must have rolled in unnoticed. I was glad we were advised to cover any items in the attic we wanted to protect, the amount of material that ended up in the attic was amazing. I don't know how these arrangements are made on the corporate level, but we couldn't help but notice that the crew arrived in a van with an entirely different business name on the side, until they covered up the name with a taped sheet, leaving a small Long Roofing logo elsewhere on the van. Looking at one of the questions below, I don't know the name of our project manager, but the listed name doesn't seem familiar."
CHRIS S.
Newton Center, MA
"I am very pleased with the service I received from Long Roofing, starting with the visit from Steffon Rogers who came out to discuss options and gave me a cost estimate installation date estimate. The installers were very professional and polite. They also did an excellent job of cleaning up the job site. I would recommend Long Roofing to others based on my positive experience."
Perry P.
Bowie, MD
"As a new homeowner I chose Long Roofing to do a full replacement of my roof when my roof started leaking. I assumed that with all of the business signs and advertisements that the company was respected. We signed a contract in August 2018 and told that there was a 6-8 week waitlist at the time. I heard nothing from then until October 2018 when I received an email saying my product was in production. Once the product was finished, I was unable to schedule an install date until financing for the remaining balance was completed. After multiple phone calls I finally received the financing application in November and immediately signed the documents. Per the loan documents we were approved on November 12, 2018, but our Rep, after multiple delays and unreturned phone calls did not get the loan documents to us to sign until November 23rd, 2018, 6 days AFTER the legal date to cancel the contract. The loan company then refused to release the funds because our Rep had not provided them proof of our identities. After several phone calls trying to schedule our installation and being told that our account was still on hold, we did not become aware that we needed to provide copies of our IDs until November 30th 2018. We were then unable to have our roofing product delivered until December 11th with installation starting December 12th. The installation took 2 days. After the installation we found multiple roofing nails in our walkway and driveway. One nail went THROUGH my winter boot sole and nearly punctured my foot. THEN, three days later, we had our first rainfall and our brand new roof STARTED LEAKING. I was unable to reach anyone to try and address the leaking until December 21st when I was told that someone would be out to look at the leak on December 26th. This was after I received a phone call on December 18th from the finance company to verify if the job had been completed as Long Roofing was requesting payment WITHOUT a certificate of completion, and WITHOUT returning my phone calls as to WHY MY ROOF WAS LEAKING. We have since had someone from Long Roofing out to view the leak and were told that it takes time for the tar to loosen and seal, something we had not previously been aware of. We were also told to just “paint over” the water spots on our ceiling. In the time that it has taken to “complete” this job, I have had no less than 3 companies come to my door who had completed jobs in our neighborhood. NEVER AGAIN. I DO NOT RECCOMEND LONG ROOFING."
Elizabeth M.
Glen Burnie, MD
"Windows look great. Service was professional. Overall great experience."
Donnica A.
Lorton, VA
No review comments provided
Thomas B.
Glen Burnie, MD
No review comments provided
Martin M.
Winchester, VA
No review comments provided
Woodbridge, VA Homeowner
No review comments provided
J.A.C.
Falls Church, VA
"They were on time with everything. When they said they would do something, they actually did. I have talked to other companies and they made me wait and I didn't like that."
Mike B.
Triangle, VA
No review comments provided
Blair P.
Mount Airy, MD
No review comments provided
Nathan F.
Boston, MA
"Sales portion of the project was excellent but feel short of expectation after contract. Getting information about next steps, schedule etc was like pulling teeth. Haven't head a peek from Jonathan post sales contract."
Mohamed A.
Alexandria, VA
No review comments provided
Victor O.
Saugus, MA
"We cannot express enough how pleased we are with Long Roofing. From the initial consultation with Aaron and the Project Manager, David and all the roofing installers, they did such a fantastic job! The job was completed in a day. They were all very professional and very respectful of our property. They showed up on time and cleaned up at the end of the day. Now when it rains there are no more worries of the roof leaking. Thank you to Aaron, David and the installation crew for a job well done! We highly recommend Long Roofing for all of your roofing needs!"
Tracey S.
Spotsylvania, VA
No review comments provided
Michael P.
Silver Spring, MD
No review comments provided
Arlene M.
Medway, MA
"The scheduling, the follow-up and communication process is completely unacceptable. They seem to be driven by money and do not want to complete the job to customer satisfaction. The management has not followed up with me to rectify my concern."
John K.
Springfield, VA
No review comments provided
Cheryl D.
Tewksbury, MA
No review comments provided
Alexander A.
Beltsville, MD
"Never! "
Christopher L.
Front Royal, VA
No review comments provided
David S.
Olney, MD
No review comments provided
Gale S.
Baltimore, MD
No review comments provided
Stacy E.
Linthicum Heights, MD
"They bent over backwards to help out a dying man. They should be commended."
Frank L.
Herndon, VA
"I would not use Long Roofing to put a roof on."
Randy M.
Nanticoke, MD
No review comments provided
David I.
Charlotte Hall, MD
No review comments provided
Karyn T.
Bowie, MD
No review comments provided
Cathy S.
Salem, NH
No review comments provided
Bishnu K.
Ashburn, VA
No review comments provided
Chad F.
Suitland, MD
"Although the roof was installed correctly, the DirecTV dish was not reinstalled correctly upon completion. When I called DirecTV to come to fix the problem, I was told it was not placed in the original spot and they had to move it. Since it is their policy to not remove the brackets, I now have brackets on my brand new roof that can be seen from the street. I was told that roofers should not be permitted to reinstall a dish but the homeowner should call DirecTV prior to installation to set up an appointment for them to do their job. I am very unhappy that my new roof is now marred by an old bracket. Because I spent so much money for this roof, I will not be recommending Long Roof to anyone."
Judith G.
Abingdon, MD
"I think Long Roofing should be more clear and disclose information better. They could be more organized with the contract and paperwork. They should be able to give a better start time and completion time for the job."
Paula C.
Mount Rainier, MD
No review comments provided
Michael V.
Revere, MA
"They were professional and I'm very pleased with their work."
Jennifer D.
Brockton, MA
No review comments provided
Joyce H.
Spotsylvania, VA
"I will NEVER EVER recommend this company. Not even to my worst enemy! "
Laura B.
Hagerstown, MD
No review comments provided
Alemayehu T.
Accokeek, MD
No review comments provided
Beverley F.
Martinsburg, WV
No review comments provided
Wayne F.
Frederick, MD
"My experience with Long Roofing was terrrible. I would never use them again for anything. From the installation of the skylights, it took them 3 times to get it correct. They promised me a quality control person would come out and resolve the issue and he did not resolve the problem. The quality control person did not show up for an appointment scheduled with me and then he promised me the owner that installed the skylight would send someone out. I specifically requested it not to be the original installers and they sent the origininal crew. They installed the skylight above a beam and the second skylight was installed crooked so it could not open correctly. Then they finally got someone to come out and correct the skylights at that point I was asking for a resolution due to them ordering the wrong size the resolution was not to my satisfaction what so ever and they were not cordial in the way they presented the resolution. They told me my warranty would be coming to me from the manufacturer in a certain time and that did not happen. I finally received my warranty and I am glad I am finished with my business with long roofing."
Felicia C.
Silver Spring, MD
No review comments provided
Nathan Z.
Burtonsville, MD
No review comments provided
Gust N.
Manassas, VA
No review comments provided
Steve B.
Linden, VA
"After shopping around for a new roof, we decided to hire Long Roofing even though they were more expensive. We wanted a quality roof for our home and good service. We were very disappointed in the service. Each part of our installation was subcontracted and coordinated by a project manager. Our project manager was impossible to contact. We needed to have some work re-done and the project manager wouldn't return our calls until we withheld the final payment. My advice is save money and hire a smaller company."
Juan S.
Silver Spring, MD
"Would not recommend this company to anyone customer service is horrible and there work is even worse being I have water pouring in my house after a new roof was installed. By my bet non m.h.i.c. contractors."
Todd N.
Colora, MD
No review comments provided
Evelyn S.
Woodbridge, VA
"You will be satisfied with the value and the price."
Barry B.
Manassas, VA
No review comments provided
Maren M.
Baltimore, MD
No review comments provided
Teresa B.
Clinton, MD
No review comments provided
Walter B.
Montgomery Village, MD
No review comments provided
Ryan G.
Londonderry, NH
No review comments provided
Cornelia H.
Silver Spring, MD
No review comments provided
Kay M.
Hyattsville, MD
No review comments provided
Micheal N.
Crofton, MD
"Due to a lack of follow up, I would not recommend Long Roofing."
Sterling J.
Boyds, MD
"They were straightforward and I was happy with the completed job. They also did the work at a good price."
Leander M.
Woodbridge, VA
"Long Roofing has great people, and did an excellent job. They worked and got the job done quickly."
YerkoTaboada
Bethesda, MD
No review comments provided
Mary M.
District Heights, MD
"Sales reps were spot on as to the quality of the materials used but misleading/used scare tactics to sell THEIR service over other contractors’. They claimed that there were ‘definitely rotten boards’ under our existing roof that would be replaced at no additional charge at the time of install that other contractors would charge extra for. No lumber was delivered or used. Asking the installers about it was a joke. They showed up in an unmarked white van, knocked and told us ‘you have to move your car so I can park the van there’. No uniform or identification, no greeting of any kind, and very limited English. Very convenient when the homeowner asks a question. Yes, yes or talk to my supervisor was the pat answer to just about everything. And who the **** was the supervisor anyway? So many questionable and unprofessional practices from Long Roofing that I would NEVER recommend them to ANYONE. And don’t even get me started on the leak in the garage that they had to return to repair...uggh."
Charles T.
North Andover, MA
No review comments provided
Kevin P.
Fort Washington, MD
No review comments provided
Susan D.
Annapolis, MD
No review comments provided
Karen A.
Baltimore, MD
No review comments provided
Joanne L.
Natick, MA
"Job well done."
Samuel B.
Washington, DC
No review comments provided
Jessie B.
Baltimore, MD
"Long Roofing was very professional. They had a great clean up and everything worked out perfectly. I am very happy with them."
Roland M.
Middle River, MD
No review comments provided
Mylene K.
Fairfax, VA
"They were very professional in what they did. They wanted you take the blinds down and I asked billy if they were able to take them down for me. They ended up taking them down and putting them back up."
Catherine W.
Kensigton, MD
"I cannot stress how important it was for your guys to come and put the roof in. It was raining in my dad's closet! He's 91 years old. They came out within thirty days, put the tarp up, and in two weeks they had the roof in. I'm very satisfied!"
John H.
Capitol Heights, MD
"Good value for the money, very knowledgeable and warranty company."
Ralph C.
Woodbridge, VA
"I need to see what kind of conversation I have about my gutters. I was treated unfairly. "
Danny R.
Stafford, VA
No review comments provided
James N.
Huntingtown, MD
No review comments provided
Nedra J.
Washington, DC
"They did great work and I would recommend them to friends and family."
Kamleshkumar M.
Laurel, MD
No review comments provided
Nina P.
Baltimore, MD
"I appreciated how they gave me no problem to come out and fix a leak that was in my attic."
Rena W.
Washington, DC
"The service was great. They were polite and explained everything really well."
Richard O.
Hyattsville, MD
"They were professional and everyone was terrific to work with. They are available by phone if needed. Would do it all over again."
Robert H.
Manassas, VA
"I already have."
Roy H.
Sterling, VA
No review comments provided
Will W.
NEW MARKET, NH
No review comments provided
Clara P.
Upper Marlboro, MD
No review comments provided
Margot C.
Huntingtown, MD
"Excellent workmanship, timely and professional. We have received positive feedback from family, friends, and neighbors."
Sheila U.
Lawrence, MA
"They are first class and a high quality company. I have a long history with them."
Audrey H.
Frederick, MD
No review comments provided
Jason I.
Swan Point, MD
"I signed on April 19th and there are still scratched flashing that has not been replaced. We have had to fight them all over the place. We do not know what is going on. "
Dale R.
Lorton, VA
"When making a big home investment we interviewed several companies. Long Roofing stood out as professional and trustworthy. Any issues they resolved in a timely manner."
Stephanie B.
Winchester, VA
"Not if they CV antenna on the roof. "
Deloris J.
Baltimore, MD
No review comments provided
Bill B.
Dumfries, VA
No review comments provided
Joyce R.
Ashburn, VA
No review comments provided
Laura Y.
Upper Marlboro, MD
No review comments provided
Anna R.
Fairfax, VA
No review comments provided
Alda M.
Clinton, MD
"They lied to me. "
Lawrence B.
Hedgesville, WV
"Because of the amount of time it took to get the roof put up, the inability of the workers to complete the job without having supervision, and the amount of time to get a problem resolved when there was an issue, I wouldn't recommend them to anybody."
Brian P.
Colora, MD
No review comments provided
Marc M.
Fairfax, VA
"This was the worst project I have ever been associated with by so called professionals. Signed contract with Long, on May 15, 2018 Made a $5,000.00 payment on May 16, was not contacted by Long until Sept, 11, Material delivered to my front yard Oct, 2, 2018, job not started until 2 weeks later due to rescheduling 3 time and completed 2 weeks later."
Doris R.
Washington, DC
No review comments provided
James M.
White Hall, MD
"Outstanding job Outstanding service"
Ronald T.
Shrewsbury, MA
No review comments provided
Roxanne S.
Windsor Mill, MD
No review comments provided
Joseph S.
Baltimore, MD
"I have already recommended Long Roofing to my friends!"
Marian W.
Fort Washington, MD
No review comments provided
Brenda C.
Amherst, NH
"Long Roof took months to start my project after I signed the contract. It took for me to almost cancel the job for them to schedule me, and this was already after a few calls from me inquiring about it. At that point they sent a crew out within a week. Long Roof communication is horrible. We had a heavy rain season which Long Roof says is the reason for delay, but that is not a valid excuse for not communicating with your customer. There were plenty a sunny days between the rainy days. Ultimately it would not have been a problem if they only properly communicated. My roof job was an emergency that needed to be address quickly. The timeline I was given by the sales guys were no where near reality. This resulted in me having some water damage in my home. Long Roof also took a long time on coming out to complete some workmanship issues after the install. The installers noticed it before they left the site. Which I have on my front door camera. The pointed it out, and talked about it, but never addressed it. Had to send pictures and the video to the project manager. It was eventually addressed."
Marcus M.
Silver Spring, MD
"The salesman was not truthful! A lot of mistakes were made by the installers! The installers used our electricity and kept blowing our circuit breakers (burned out our phone battery). Trash was left everywhere (a lot of the trash was very dangerous)!"
Bill B.
Fairfax, VA
No review comments provided
Shannon M.
Sterling, VA
"Very good company."
Moustapha T.
Watertown, MA
No review comments provided
Melinee J.
Fort Washington, MD
"I wouldnt recommend Long to anyone. Installers were good but install dept was terrible. Constant delays, impossible to get ahold of, never call back, cancellation of appts last minute. Roof color wasnt what I expected. Told them I wanted it similar to my original color and the difference between the two was quite different."
Matt L.
Frederick, MD
No review comments provided
Michael D.
Arlington, VA
No review comments provided
Baris A.
Ashburn, VA
No review comments provided
Neal M.
Alexandria, VA
"every aspect of the transaction with Long Roofing was very professional. Wholeheartedly recommend this company."
Skip J.
Reston, VA
No review comments provided
Robin S.
Fort Washington, MD
"We are very pleased that we contracted Long to replace our roof and gutters. It is exactly what we envisioned and was done as scheduled without issue."
David B.
Manassas, VA
"Already have."
Mark B.
Front Royal, VA
"We were very pleased with the work accomplished on our home! The workmen explained everything and were conscientious enough to make sure they removed all the debris from the old roof out of our surrounding neighbors' yards."
Gail P.
Washington, DC
No review comments provided
Emily D.
Gaithersburg, MD
No review comments provided
Kelly M.
Great Mills, MD
"It's an expensive product - I get it. They're doing a lot more than just slapping new shingles on the house. However, we had a hard time getting them to commit to an installation date, they forgot to order a crucial part that prevented them from making the first date that was finally decided, and then there was a leak after the install that we had a difficult time getting them to address. The good news is they responded better than any other roofers we've dealt with, so that's something."
John G.
Washington, DC
No review comments provided
William B.
Woodbridge, VA
No review comments provided
Nicole M.
Randallstown, MD
No review comments provided
Nancy A.
Alexandria, VA
"Everyone was friendly and helpful. We have always been satisfied. We interviewed several roofing companies and we came across a dishonest company, but Long Roofing explained everything to us."
Carole S.
Herndon, VA
No review comments provided
Marilyn W.
Waldorf, MD
"I was very pleased and satisfied with my new Long Roof. The work was completed quickly in one day. The salesmen and the work team were highly professional and knowledgeable. Although I received a lower quote from a competitor, I do not think they had the knowledge of the products they were installing as Long Roof did. I would definitely recommend Long Roof!"
George C.
Woodbridge, VA
No review comments provided
Jerry W.
Shady Side, MD
No review comments provided
Jose D.
East Weymouth, MA
No review comments provided
Dale M.
Charles Town, WV
"They did a very fine job including cleaning up around the house when they got done. They did a very good job."
Barbara C.
Taneytown, MD
No review comments provided
JAMES A.
Berryville, VA
No review comments provided
Emmitt S.
Windsor Mill, MD
"They were courteous."
Sheila M.
Fort Belvoir, VA
No review comments provided
Constance W.
New Market, MD
No review comments provided
Loretta M.
Baltimore, MD
"I wouldn't recommend Long Roofing because of this experience. I am still fighting with them on behalf of this electrical stuff. I will be taking them to court if the problem is not fixed. "
Theodisa C.
Hyattsville, MD
"I would recommend Long Roofing to anyone who has a serious problem with their roof. I am very satisfied with Long Roofing."
Doris C.
Baltimore, MD
No review comments provided
Bernardo C.
Remington, VA
"They did a good job. They worked with me. They are an excellent Company."
Shirley R.
Gaithersburg, MD
"These are the nicest windows we have ever seen. Absolutely beautiful."
Michael I.
Germantown, MD
No review comments provided
Mandy C.
Woodbridge, VA
No review comments provided
Mark D.
Martinsburg, WV
No review comments provided
Robert B.
Columbia, MD
No review comments provided
Kathleen N.
Walkersville, MD
No review comments provided
Mary D.
Pikesville, MD
"Everyone was professional, kind, and patient. The only thing I was disappointed with was them not giving me my before and after pictures for my insurance company."
Jean R.
Springfield, VA
"They accidentally took my rake with them, it's okay I went and bought another one. Also there were quite a few nails left. We were blowing leaves yesterday and found nails. Maybe they couldn't see them. I did refer my neighbor to you yesterday. "
Caroline G.
Waldorf, MD
"Everything was done well excect the clean-up. We found 6 2" roofing nail in our driveway and at least 2 dozen in the grass."
Michael W.
Sykesville, MD
"The work was done great, but they just didn't clean up after themselves good enough."
Cherrie J.
Lanham, MD
No review comments provided
Annete L.
Upper Marlboro, MD
No review comments provided
David S.
Alexandria, VA
No review comments provided
Mary S.
Catonsville, MD
"Share a 4 star rating of my overall satisfaction of the workmanship and professionalism of my project with Long Roof. This would have been a 5* rating except for the money inquiry."
Betty H.
District Heights, MD
No review comments provided
Steve R.
Peabody, MA
"Completely satisfied."
Angelina C.
Bowie, MD
No review comments provided
Angelina C.
Bowie, MD
"Everything was great."
Rebecca N.
Silver Spring, MD
No review comments provided
Stephen P.
Bealeton, VA
"They are very professional and did a great job."
David F.
Nashua, NH
No review comments provided
Josephine M.
Laurel, MD
No review comments provided
Wayne F.
Glen Burnie, MD
"Long roofing does very quality work. The representatives explain the products, processes, and price. The scheduling people staying behind the project, and the project manager and salesperson followed up with me."
Anthony L.
Temple Hills, MD
"They are very high pressured in the beginning, the price was way to high and they try get you to take it or they just take it off. After I asked them to leave, they came down, $2,000.00."
John B.
Fitchburg, MA
"There was poor communication and they left behind a lot of debris."
Chelsey R.
Canton, MA
No review comments provided
Inetta R.
Randallstown, MD
No review comments provided
Patricia J.
Washington, DC
No review comments provided
Paul T.
Westminster, MD
No review comments provided
Priscilla A.
Temple Hills, MD
No review comments provided
Constance W.
Essex, MD
No review comments provided
Sean T.
Forestville, MD
"I would recommend Long Roofing because of their quality service."
Ronald S.
Randallstown, MD
No review comments provided
Joseph A.
Woodbridge, VA
No review comments provided
Sharon S.
Burtonsville, MD
"If they had done a follow-up job. I did not like that they did not follow up."
Chris P.
Laurel, MD
No review comments provided
Mike M.
Baltimore, MD
No review comments provided
Ernie M.
Arlington, VA
"They were very professional. The crew was very professional. They were friendly, did a wonderful job and were courteous. The salesperson was the same."
Sylvia W.
Annapolis, MD
No review comments provided
Anthony S.
Alexandria, VA
No review comments provided
Laurence U.
Acton, MA
"Great quality and installation by a professional crew."
Anthony S.
Alexandria, VA
No review comments provided
Joseph A.
Woodbridge, VA
"After researching for over a year and having visits from multiple companies, we chose Long and couldn't be happier. Their warranty has provided extra peace of mind. We highly recommend Long Roof."
Joanne H.
Bowie, MD
No review comments provided
Gilberto M.
Silver Spring, MD
No review comments provided
William B.
Jamaica Plain, MA
"Long Roofing wasn't ready to start the process until I called them. I was ready to go and they kind of forgot about me. "
Errol M.
Randolph, MA
No review comments provided
Paul L.
Fairhaven, MA
No review comments provided
Laurel C.
Hyde Park, MA
"We are very satisfied with the installation and quality of our roof."
Robert P.
Hagerstown, MD
No review comments provided
Gertrudes R.
Temple Hills, MD
No review comments provided
Yvette S.
Hyattsville, MD
No review comments provided
Douglas P.
Alexandria, VA
No review comments provided
Paul T.
Westminster, MD
"Gerry Is Quite A Guy ..............Great Foreman .Makes Sure Everything Is Ready .And Checks Everything Wen It Is Done ........Fantastic Personality And A Great Boss"
Paul L.
Fairhaven, MA
"I am really satisfied. I had an issue with the gutter being damaged, but they came out and did a spectacular job fixing it. Their customer service is very good at addressing issues and solving them. I give them an A+ for that. The person that followed the process kept in touch with me everyday, even when it was completed. Larry did not, but this person did. He called and emailed everyday. He was in the installation department. He was absolutely great."
Priscilla K.
Upper Marlboro, MD
"I would not use them to put a roof on a dog house."
Donna T.
Manassas, VA
No review comments provided
Eddie P.
Salem, NH
No review comments provided
Kevin M.
Clinton, MD
No review comments provided
Juliana R.
Norton, MA
No review comments provided
Wilma H.
Alexandria, VA
"Be prepared to play the game with the salesman and Recovery Manager... first you get a price good for a year, and one good for 30 days, and one good for only "today". When you turn those down because they're way too high, the Recovery Manager comes out and at least makes a decent offer. Shame they couldn't just do that from the beginning, it would make for much more of a feeling of goodwill."
MICHELLE C.
Brunswick, MD
No review comments provided
Daphne H.
Waldorf, MD
No review comments provided
Claudio H.
Suitland, MD
No review comments provided
Chad R.
Temple Hills, MD
No review comments provided
Justin G.
Parkville, MD
No review comments provided
Andrea B.
Hyattsville, MD
No review comments provided
MICHEAL W.
Washington, DC
"I think Long Roofing is the best!"
Christopher H.
Washington, DC
No review comments provided
Lauren W.
Accokeek, MD
No review comments provided
Willie P.
Washington, DC
"As fore stated the contractors plugged into my neighbor's outside electric and they called the police. They broke my wife's wind chrimes, they broke both my ice chests, they flatted my flowers, and they cut some wires on the side of the house and left the wires blowing in the wind."
Derry M.
Washington, DC
"Quick and assertive"
Maritza R.
Gardner, MA
No review comments provided
Marion F.
Haymarket, VA
"The only issue I had was with them not completing the work when they were supposed to. They had to replace the skylight in the roof and they ordered too many shingles so it took them a while to complete the job. Other than that they did a good job."
Carlton A.
Belcamp, MD
No review comments provided
R.A.M.
Ridgely, MD
No review comments provided
Margaret D.
Arlington, VA
No review comments provided
Donna G.
Hanson, MA
"I am likely to recommend to a friend because of the financing. That was the biggest thing to me. They were a lot higher than a lot of other people, but they kept lowering the rate until a day later it was cut in half from the original offer. "
Patrick D.
Woodbridge, VA
No review comments provided
Willie P.
Capitol Heights, MD
"The work was done very timely, very professionally, and done quicker than I thought it would take. I thought it would take all day but it was quicker than I expected."
Carl L.
Lorton, VA
"They did an awesome job on the estimate and the roof was done in a great time."
James C.
Fredericksburg, VA
No review comments provided
Everton B.
District Heights, MD
No review comments provided
Shelby F.
Washington, DC
No review comments provided
John H.
North Potomac, MD
"I was very satisfied with the job. They gave me everything that was on the agreement and their work was perfect."
Patrick S.
Reading, MA
"Long Roofing is very professional. They completed the project in a timely manner."
Andres T.
Everett, MA
"I say a two because I don't have a warranty yet. They advertise all about their warranties and no one has called me. I have called them twice and heard nothing."
Clarence R.
Mitchellville, MD
"They did a wonderful job on the roof! They did not miss a lick!"
Carroll S.
Amissville, VA
"I already have."
Becky B.
Rockville, MD
No review comments provided
Cristobal P.
Bowie, MD
"The workmanship and quality of work is good. The sales part needs improvement."
Emma S.
Alexandria, VA
No review comments provided
John B.
Upper Marlboro, MD
"Long Roofing did a wonderful job on my roof."
Troy G.
Hyattsville, MD
"Efficient, professional, timely, and easy to work with."
Jim B.
Leesburg, VA
No review comments provided
Ben H.
Falls Church, VA
No review comments provided
Isabel C.
Laurel, MD
No review comments provided
Donald M.
Alexandria, VA
"I don't know if I'll ever undergo a project with them again after the customer service I received. "
David H.
Culpeper, VA
No review comments provided
Robin S.
Alexandria, VA
"We are a very satisfied customer!"
Tawanda S.
Laurel, MD
"I would never recommend Long Roofing to anyone. Last minute cancellations, very little communication from anyone at the company, has completely turned me off this company"
Les T.
Springfield, VA
No review comments provided
Marvin C.
Woodbridge, VA
"The craftsmanship was great. However, I did not like the fact that they did not take ownership for damaging my gate."
Lamar H.
Mount Rainier, MD
No review comments provided
Hazel V.
Sterling, VA
"So far, I am very satisfied. "
William S.
District Heights, MD
"We were very happy with them."
Carol T.
Abingdon, MD
No review comments provided
Sarah F.
Washington, DC
No review comments provided
Hilda V.
Woodbridge, VA
No review comments provided
Janice D.
Clinton, MD
No review comments provided
Tyrone L.
Dunkirk, MD
No review comments provided
Fred S.
Gaithersburg, MD
"Teresa was fabulous, she was over the top. She was extremely professional, realistic with the piercing, and explained the materials in great detail. She was instrumental in connecting me with the right people to schedule."
Faith M.
Leesburg, VA
No review comments provided
Hilary S.
Inwood, WV
No review comments provided
Alexandria, VA Homeowner
No review comments provided
Brandon P.
Rosedale, MD
No review comments provided
Jamilah A.
Baltimore, MD
"Everything that I needed them to do they did professionally. It was beyond my expectations."
Theresa B.
NORTON, MA
"They were good, my roof is not leaking and they did a good job. "
Donna G.
Washington, DC
No review comments provided
Stephen R.
Silver Spring, MD
No review comments provided
Nellie R.
Upper Marlboro, MD
No review comments provided
Morena C.
Brockton, MA
"Long Roofing is the bomb! The removal of ANCIENT, multiple roofs was a tedious and labor intensive project, done with precision. The CLEAN up was fantastic. not a stick or pile of anything left in sight. The workers were polite and courteous, did not disturb me one time did their thing."
Vanessa J.
Washington, DC
"I am happy with what I got."
Munishdeo D.
Silver Spring, MD
No review comments provided
Brenda F.
Pasadena, MD
No review comments provided
Coleman W.
Waldorf, MD
No review comments provided
Rosa A.
Woodbridge, VA
No review comments provided
Anne C.
District Heights, MD
No review comments provided
Henry H.
Silver Spring, MD
"They did a good job."
Melody G.
Leesburg, VA
No review comments provided
Laura S.
Bentonville, VA
"Please use Jamie B Fairfax instead of Springfield"
Jamie B.
Springfield, VA
No review comments provided
Robert G.
Brockton, MA
No review comments provided
Scott M.
Martinsburg, WV
No review comments provided
Baltimore, MD Homeowner
No review comments provided
Loretta T.
Parkville, MD
No review comments provided
Victor G.
Sterling, VA
No review comments provided
Keanita B.
Methuen, MA
No review comments provided
Eric S.
Frederick, MD
"I was satisfied with the work and it was done in a timely manner."
Rubina W.
Suitland, MD
No review comments provided
Pat G.
Marshall, VA
"I am tremendously happy with the windows and the sound barrier they provide."
T.R.B.
Stafford, VA
No review comments provided
Ramsey B.
Bethesda, MD
No review comments provided
Eugene M.
Gwynn Oak, MD
No review comments provided
Keith M.
Kingston, MA
"My siding turned out really nice and it looks great. I'm happy."
Natalie S.
Washington, DC
No review comments provided
James C.
Leesburg, VA
No review comments provided
Zulema L.
Methuen, MA
No review comments provided
Junjira O.
Gardner, MA
No review comments provided
Richie W.
Tyngsboro, MA
No review comments provided
S.C.A.
Gwynn Oak, MD
No review comments provided
James W.
Waldorf, MD
"Phillip Sackett was very good explaining everything. However, we have had problems with the 3rd floor downspout and the covered gutters. Rain flows right over the mesh cover and pours down close to the house displacing our garden. This could potentially harm the siding, windows and base of our house. I have called twice for help with no response. I was told they would put in a ticket to check it and fix it, but have not heard back in three weeks. I would appreciate an update."
Joanne M.
Montgomery Village, MD
No review comments provided
Russell S.
Bowie, MD
No review comments provided
Mark M.
Alexandria, VA
No review comments provided
Cherish W.
Springfield, VA
"The work men's ship was very poor."
Dana C.
Halethorpe, MD
"Getting a response is very difficult. I'm still waiting on a response to a leak I have, and also the final paperwork for the insurance."
Lillian M.
Annandale, VA
No review comments provided
Guy B.
Springfield, VA
"This was my first time dealing with Long Roofing and they were very professional. They did the job well and I am very satisfied with their work."
Kevin S.
Upper Marlboro, MD
No review comments provided
Wayne E.
Washington, DC
No review comments provided
Ann P.
Fredericksburg, VA
No review comments provided
William C.
Leesburg, VA
"I have already done that. "
Shelby E.
Bel Air, MD
No review comments provided
Emma B.
Fort Washington, MD
"It was a good deal that we had, everything went well. They worked wonders, it was a good combination."
Steven K.
Braintree, MA
"My experience with Long Roof has been horrible."
Keith G.
Dumfries, VA
No review comments provided
Gilbert W.
Waldorf, MD
"They kept me updated everything was fine the workers were professional they cleaned up and did a great job"
William Y.
Mechanicsville, MD
"Pro:The guys did a great job, speedy, high quality, and professional, guys even did me a small favor and measured my chimney so i could buy a cap later that week.Cons:These problems are pretty minor and I'm a tough critic, given there are 3 issues i can't in good conscious say 5-stars -Expensive, Keep in mind you do get what you're paying for since it comes with a stupidly long warranty and since I'm hoping this is my 40+ year house I decided to go for it. -A few nails were launched 60+ feet from the house that which I eventually found (thankfully before the lawnmower) and just to be clear the crew spent a very long time trying to find all the nails and I can't but a three managed to sneak past-I'm not sure if there's anything that could have been done to prevent it but I have a few 1 foot by 2 foot spots in my yard that are burned yellow, not sure if it was the heat of the compressors/tools or if it was something related to the heatwave conditions but its been over a month and hasn't recovered much. Small potatoes but it is annoying I'd be happy to suggest long roofing to anyone interest in finding that 40+ year roof, but that's not for everyone"
Brendan B.
Northborough, MA
"I would change this to a 3 or even a 4 if the follow through regarding our crushed planter happened. It's been almost three weeks since our roof was installed and I've heard nothing back from Long. Our sales person Mark was really wonderful but now that the work is finished, we feel a little ghosted. I don't think we should have to chase down a replacement for something they demolished when dropping off our shingles."
Bridget R.
Laurel, MD
No review comments provided
Walter Y.
Upper Marlboro, MD
No review comments provided
Philip C.
Silver Spring, MD
No review comments provided
Jeff H.
Beltsville, MD
No review comments provided
Gloria M.
Woodbridge, VA
"I was extremely disappointed. The wait time between what time they told me and when they actually started the repairs was a disappoint. As well as the quality of customer service in getting my issure resolved."
William S.
Glen Burnie, MD
"Long Roofing did a wonderful job! Great follow up and I was really satisfied with the roof."
Bruce P.
Woodbridge, VA
No review comments provided
Pamela V.
Clinton, MD
"I was amazed with their workmanship."
Bridgette T.
Chesapeake Beach, MD
"They did an outstanding job in a timely manor and cleaned up after themselves!"
Diane T.
Temple Hills, MD
No review comments provided
Dale G.
Upper Marlboro, MD
"After speaking with several roofing contractors, Long Roofing was the most professional I spoke with."
David H.
Columbia, MD
"3.8."
John M.
Oakton, VA
No review comments provided
Karen K.
College Park, MD
No review comments provided
Steve B.
Waldorf, MD
No review comments provided
April G.
Woodbridge, VA
"They have great professionalism and follow through. Even though I have had small issues they are addressing them and are very responsive."
Patricia K.
Washington, DC
No review comments provided
Edgar N.
Owings Mills, MD
No review comments provided
Tina H.
Waldorf, MD
No review comments provided
Margaret P.
Port Republic, MD
No review comments provided
Victoria D.
Rockville, MD
No review comments provided
Erin M.
Middleboro, MA
No review comments provided
John W.
Silver Spring, MD
"There are probably better and cheaper products available."
James B.
Damascus, MD
"They were quick, courteous and resolved any issue rapidly."
Michael E.
Halethorpe, MD
No review comments provided
Tina H.
Waldorf, MD
"They are a good company."
Dennis S.
Woodbridge, VA
"Consumers, be aware and read over your contract fully."
Regina H.
Baltimore, MD
No review comments provided
Thelma Y.
District Hts, MD
No review comments provided
Ndukwe E.
Bowie, MD
"As long as everything is going well, no problems, but if something goes wrong, they are not coming back. Also, don't pay cash."
Cynthia T.
Temple Hills, MD
No review comments provided
Carmen T.
Lowell, MA
No review comments provided
Eyvonne H.
Washington, DC
No review comments provided
Wanda L.
Temple Hills, MD
"I'm very happy with my new siding. The installers went over everything with me and did a good job. They also took care to thoroughly clean up at the completion of the job. I'm glad I chose Long Roofing for this project. My house looks great."
Pamela U.
Hagerstown, MD
No review comments provided
Diane T.
Temple Hills, MD
"The only roofer we called that responded immediately and within 3 weeks we had a new roof. Others wouldn't even provide a quote for over 4 weeks."
Rick O.
Frederick, MD
No review comments provided
Marian B.
Dorchester, MA
No review comments provided
Thomas B.
Medford, MA
"Because of the name recognition, people trust the brand. With recent ads I feel they are getting so much business that it's decreasing quality control by using sub-contractor's and stretching staffing."
Joseph M.
Indian Head, MD
No review comments provided
Sheryl S.
Lusby, MD
"Long Roofing had poor communication and I should have checked out the reviews beforehand."
Winnie P.
Mount Airy, MD
"They were professional from start to finish"
Houvash A.
Silver Spring, MD
No review comments provided
Layne B.
Saint Leonard, MD
"The work was done in a timely manner."
Betty C.
Capitol Heights, MD
No review comments provided
Fausat S.
Columbia, MD
No review comments provided
Charles E.
Severna Park, MD
"They did a beautiful job and it looks so good."
Alice S.
Oxon Hill, MD
"Someone should come out and clean the yard after the dumpster is removed. I ended up with a flat tire because of this incident however Long Roofing did pay for my replacement tire."
Magda R.
Brockton, MA
"They did a good job."
Leroy F.
Baltimore, MD
No review comments provided
Uma B.
Lutherville Timonium, MD
No review comments provided
Rose M.
Culpeper, VA
"The price is too high."
Edgar H.
Raynham, MA
No review comments provided
Kabin B.
WORCESTER, MA
"At the moment, and until my gutters are installed, I would not recommend Long Roofing to a friend. "
Joseph D.
District Heights, MD
"Excellent service, on time! everything was to the letter as they described."
Nelson C.
Fairmount Heights, MD
No review comments provided
Debbie G.
Clinton, MD
"The quality of service and pricing were great. I would definitely recommend Long Roofing to others."
Raven C.
Indian Head, MD
"would HIGHLY recommend to a friend."
Michelle S.
Melrose, MA
"Everything was great except two measurements were not correct and I still have no received replacement screens, the installers and salesman were very professional and did a great job."
Dalita P.
Washington, DC
No review comments provided
Charles B.
Edgewood, MD
No review comments provided
Tawanna H.
Forestville, MD
No review comments provided
Tony T.
Germantown, MD
No review comments provided
Rita R.
Fredericksburg, VA
No review comments provided
Edward B.
Dunkirk, MD
"They did a great job and I just love my roof. The workers were very good and worked very hard to get the job done. I am telling all my friends about Long Roofing. Thank you again!!!!"
Ina T.
Dundalk, MD
No review comments provided
John F.
Woodbridge, VA
"Experienced and professional crews. Fast and efficient. Color of roofing and siding material was as presented by Aaron Tircuit. Aaron is a true professional in this business."
Daniel N.
Stafford, VA
No review comments provided
Rich W.
Whitman, MA
"While the sales pitch was professional the installation was less so. The install was delay several weeks past the estimated time and i was given VERY little information on when i could expect my install to happen. on the day of the installation I was presented with a sheet to sign off on the work but no one could give me details of what was done (e.g. how many pieces of plywood were replaced) or any other general information about the installation of my roof."
Gail L.
Clinton, MD
No review comments provided
Allia M.
Upper Marlboro, MD
No review comments provided
Jocelyn P.
Silver Spring, MD
No review comments provided
Lisa C.
Southbridge, MA
No review comments provided
Dwight R.
Bladensburg, MD
"They did a good job on my roof. But I have been picking up nails for several weeks. Two flat tires on my lawn mover"
Mentikov M.
Fort Washington, MD
No review comments provided
Joe W.
West Roxbury, MA
"I have already recommended them to others."
Jayme H.
Kensington, MD
No review comments provided
Enrique S.
Silver Spring, MD
"The work was preformed in a high quality manner, the installtion was also done quickly. It was challenging to schedule the date for the roof repairment."
Lewis G.
Herndon, VA
No review comments provided
Randolph C.
Spotsylvania, VA
No review comments provided
Alan M.
Montgomery Village, MD
"I recommend their service, I am so happy with them."
Marcia D.
Woburn, MA
"I believe that Long Roofing is extremely overpriced. They are not willing to work with insurance companies when there are storms. They do not follow through on correct dates, and their follow up is not very good because we tried to get a hold of them for weeks. We had to call corporate for them to get anyone to do anything."
Amber A.
Front Royal, VA
"I have a whole list of things. I do not like how we were treated. The work looks ok. It was done in a timely manner. They could have been more professional. I spent a lot of time waiting on their call. I also had to call them about the guttering. I had to wait 7 to 10 days. That is a long time having to wait. "
E.A.D.
Owings, MD
"We were very satisfied with the quality of the workmanship on this roofing and gutter project. My only negative reaction was the number of nails that were left on the driveway and in the lawn area adjacent to the house. This fact was brought to our attention when the day after project completion we had a nearly flat tire on one of our vehicles from the nails. We subsequently did our own policing of the area and found over fifty nails of assorted sizes."
Steve K.
Manassas, VA
"After the installation of my roof, I paid the balance due on August 18, 2018. I did not inspect the roof before payment because I am wheelchair bound. A few days later, I had someone inspect and I was told that the flashing in some areas needed to be repaired. I tried to reach Jeffrey Dodge by telephone, but his mailbox was full. I contacted customer service who promised to have quality control contact me. So far, no one has contacted me."
Joe W.
Alexandria, VA
"I feel that they did a great job!!! Fast and made sure everything was cleaned up."
Marion M.
Hyde Park, MA
No review comments provided
William K.
Faulkner, MD
"good"
Augustina A.
Sterling, VA
No review comments provided
Damon M.
Accokeek, MD
No review comments provided
Donna W.
Waldorf, MD
"The experience was very smooth especially with me knowing very little english. My friend translated for me and the company was very understanding."
A.M.C.
University Park, MD
No review comments provided
David B.
Frederick, MD
"Considering the fact that one of the three roofers, apparently a day worker, fell from the roof and fractured his left leg. We have not heard from Long Roofing in regards to that incident. We have tried calling L. R. To see if they received the final payment. Had to leave a message and have not heard back. In regards to the next question, the correct answer is “somewhat”. The workers spread a tarp half-assedly at the front of the house and no where else. It’s a large house two and a half times larger than the average house in Landover Hills. Still finding nails and bits of old roofing."
Andrew H.
Hyattsville, MD
No review comments provided
Edward T.
Silver Spring, MD
No review comments provided
Edward H.
Churchton, MD
No review comments provided
Tammy P.
Woodbridge, VA
"They did a great job and were completed in a timely manner."
Pamela W.
Silver Spring, MD
"I was definitely pleased with the work and the workmanship. The people cleaned up and got all of the nails up. They did a fine job and if I asked them questions, they were happy to tell me what was going on. They were always getting updates from their boss and he would call me and let me know what the deal was to make sure that it was done on the day that it was supposed to be done."
Steven S.
Oxon Hill, MD
No review comments provided
Brandon K.
Worcester, MA
No review comments provided
Kate S.
Dedham, MA
No review comments provided
Thomas A.
Bowie, MD
No review comments provided
Sima M.
Chantilly, VA
No review comments provided
Jeff H.
Berryville, VA
"Due to excessive rain Long Roofing was delayed installing our new roof. The day of the install the installers showed up on time but then left for some unknown reason (right around when I left for work and before they started doing any work). I called the project manager who had also called me that morning (around when the installers showed up) but was unable to get them in person and so left a voicemail. I did not receive a call back that morning and called again after 12noon and got in touch with them to see what was going on. They mentioned things should be fine but I told them my wife was at home and no work was going on. They said the crew in the morning did not have a tall enough ladder (a ladder over 40 feet, so maybe 50 or 60 feet is needed for our townhouse) but that the crew should be there. I went home and at 1pm there still was no crew. My wife and I went out to lunch and when we returned at 2pm a crew was present and was just starting work. I did not receive a call back from the project manager (who was very unresponsive at almost all times and not helpful at all). I went back to work and came home later that evening (5-6pm) to find only three installers working. Needless to say they finished after 9pm (in the dark) and my wife and I had to clean up 10+ nails in front of our garage and our neighbors garages that evening in the dark. I spoke with a couple people after this at Long Roofing and they were not helpful and blamed the installers and took little to no responsibility for their lack of project management."
James M.
Alexandria, VA
No review comments provided
David W.
Harpers Ferry, WV
No review comments provided
Vincent T.
Upper Marlboro, MD
No review comments provided
Denise C.
Fort Washington, MD
No review comments provided
Charomony W.
District Heights, MD
No review comments provided
Delores G.
Gaithersburg, MD
No review comments provided
Mary E.
Ranson, WV
"I have no problem with the work that they did. The only complaint is that they rescheduled our appointment."
John C.
College Park, MD
"I would highly recommend them. They are very professional, friendly, courteous, they clean up the job site well and do an outstanding job."
Jenny G.
Alexandria, VA
"The whole process was very effective and everyone was very professional and if there were unavoidable delays such as rain I was always called and advised when the work would be done."
Ada H.
Temple Hills, MD
"My project may have taken a little longer than expected because of the amount of rain that we had."
Brian C.
Washington, DC
No review comments provided
Jerry C.
Hyattsville, MD
No review comments provided
Darlene H.
Washington, DC
"The guys that came out to do the work were very professional, kind and fast."
Donna B.
Capitol Heights, MD
No review comments provided
Teresa W.
Baltimore, MD
No review comments provided
Katie T.
Washington, DC
No review comments provided
Linda M.
Capitol Heights, MD
"4 star review by Randy D of Fredricksburg, VA"
Michelle D.
Fredericksburg, VA
No review comments provided
Merle M.
Bristow, VA
"There were good parts and there were parts I wasn't happy with."
Roy L.
Springfield, VA
No review comments provided
Jorden E.
Greenbelt, MD
No review comments provided
Bessie S.
Fredericksburg, VA
No review comments provided
Cornelius L.
Fort Washington, MD
No review comments provided
Erika M.
Riverdale, MD
No review comments provided
Jennifer K.
Arlington, VA
No review comments provided
Jayton G.
Woodbridge, VA
No review comments provided
Roberta S.
Capitol Heights, MD
"Because the service was so good we will be calling again next month to do some more work on our home."
Anthony N.
Upper Marlboro, MD
No review comments provided
Frank D.
Saint Leonard, MD
"I would highly recommend this company they are professional from sales through work completion. I rated them down on problem resolution only because my situation required work outside scope of the contract."
Wilbur C.
Woodbridge, VA
No review comments provided
Deborah P.
Londonderry, NH
No review comments provided
Cathlene H.
Springfield, VA
No review comments provided
Peter K.
Bethesda, MD
No review comments provided
James E.
Olney, MD
"Because of how I had to go about getting service, I would not recommend this company to anyone or use this company again."
Barbara B.
Aberdeen, MD
No review comments provided
Verida M.
Suitland, MD
No review comments provided
Bernie T.
Riverdale, MD
No review comments provided
Richard O.
Bowie, MD
No review comments provided
Shavonne K.
Laurel, MD
"It took them 3 days to complete the job. It rained 2 of those days and there was no tarp placed on the roof."
Roy G.
Locust Grove, VA
No review comments provided
Serena L.
Accokeek, MD
"After the sales process was done and contract signed I didn't hear back from the salesperson or anyone from the scheduling team. I called after over a month and the salesperson said materials were taking a while to be ordered. After over 2 months still no call from anyone from long roofing regarding my scheduling. I had to call and check and try to schedule something. Left message to salesperson about my status in over 2 months no response. When I called the scheduling department I wanted to have them verify the color of material. They said they will have the salesperson call me.. No call back. Scheduling department said day before install the project manager will call me, no one called me. Guy called the day of the install in the middle of the day. Very very bad customer service.. I was afraid my loan would expire soon and had to put the effort to schedule things."
Udip R.
Ashburn, VA
"Thanks for the completed roofing project."
Wilson R.
Capitol Heights, MD
No review comments provided
Teria U.
Mitchellville, MD
No review comments provided
Michael L.
Hagerstown, MD
No review comments provided
Tracy L.
Westminster, MD
No review comments provided
James W.
Washington, DC
"The price was pretty high, but the peace of mind I got with LR was worth it. An added and unexpected bonus I got was that they fixed a pre-existing issue. The previous owners of my house added on a covered back patio. They did not execute the pitch perfectly, resulting in fascia that abruptly stopped instead of smoothly merging with the existing roof, and leaks. The installers from LR re-did the boards and added flashing to make it look professionally done. I wish I had before pictures to show the improvement. It looks way better, and I can rest easy and be confident that it won't leak any time soon."
Grace T.
Fredericksburg, VA
No review comments provided
Edward F.
Lexington Park, MD
"I could not be happier with Long Roofing and its staff."
Micheal B.
Woodbridge, VA
No review comments provided
Lois S.
Ft Washington, MD
"They aren't a good company their representative is awful and he doesn't know what he is doing. All together they don't have the people that should be working for them. They are not knowledgeable at all, they just have people to work. They don't have knowledgeable people and it doesn't work for the customer. My lawn and driveway should not have nails in it. That is totally unacceptable. The guy was very rude, I didn't sign the paper and he left. I will only sign the paper when I am satisfied with the job."
Alamgir M.
Woodbridge, VA
No review comments provided
Vernae S.
Temple Hills, MD
"The salesman is great and the quality of the materials and workmanship on the finished product was ok the problem with the guy stepping through my ceiling was not appreciated. It took about a week to get the interior fixed. It just added a lot of stress and anxiety on what was going to happen. It was a bad experience but feel like I got a decent roof that was properly installed. I don't know if I would recommend Long Roofing to anyone."
William M.
Manchester, MD
"They were very professional. They were on time. I appreciated the work. It was a very good experience."
Gwendolyn Y.
Randallstown, MD
No review comments provided
Patricia L.
Washington, DC
No review comments provided
Marie D.
Fall River, MA
No review comments provided
Jerrice H.
Oxon Hill, MD
"Moved to Leonardtown in April and knew we need a new roof. Although somewhat more expensive than other roofers, Long Roofing goes above and beyond in the service and care they provide. Quality materials, careful installation and concern about our property. You get what you pay for and if you want quality, Long is the best bet."
Peter L.
Leonardtown, MD
No review comments provided
Zulfigar K.
South Riding, VA
"I am very happy with the whole process. The people that quoted me on the roof were great!"
Micheal D.
Tewksbury, MA
No review comments provided
Paul S.
Baltimore, MD
No review comments provided
Samuel S.
Washington, DC
No review comments provided
Royce D.
Columbia, MD
No review comments provided
Curtis T.
Suitland, MD
No review comments provided
Earl E.
Everett, MA
"Be prepared for chaos. Lots of scheduling and no shows, and no answers. The management did seem to care, but could do little to help the situation"
Paul H.
Sparks Glencoe, MD
"I recommended them to my sister and they also did her work."
Leon G.
Washington, DC
No review comments provided
Christopher M.
Springfield, VA
No review comments provided
Daniel M.
North Beach, MD
No review comments provided
Donald C.
Woodbridge, VA
"We were highly satisfied with the work they did. They showed up when they said they were going to come. They worked all day and completed the work in one day."
Elmira A.
Washington, DC
No review comments provided
Frances C.
Stafford, VA
"The whole exp was seamless, vry prof, court, great fu. The staff did a wnf job keeping site clean. They were very prof. I've used them bef. They fenced my entire yard."
Katrina W.
St Michaels, MD
"They did not meet my expectations."
Shawn L.
Holliston, MA
No review comments provided
Sandy U.
Capitol Heights, MD
No review comments provided
Gregory D.
Fairfax, VA
"See all comments."
Larry D.
Washington, DC
"My house looks wonderful."
Dave A.
Bowie, MD
No review comments provided
Aaronyce T.
Washington, DC
No review comments provided
Sharon J.
Windsor Mill, MD
"I'm very satisfied with my roof project by Long Roof from start to finish, including cost and financing. The sales Rep. was prompt, courteous and very knowledgeable of the product. He examined my roof and easily and clearly explained the different systems and showed me the material options of the different systems Long Roof offered and the benefit of each system, while letting me make the final choice with no pressure. His presentation was not very time consuming and in the end I feel the sale Representative took care of me on this roof project in the contract offer.When the roofers arrived, they were professional and done a great job. The roof was completed in one day and looks great.The same can be said about the gutter installers, the gutters look and perform great. I'm happy!"
Myron G.
Temple Hills, MD
"Wonderful experience! Great company, great staff, great product!!"
Jenel H.
Abingdon, MD
No review comments provided
Margaret B.
Fredericksburg, VA
"100% satisfied customer"
Alfred J.
Washington, DC
No review comments provided
Elizabeth L.
Wakefield, MA
No review comments provided
Noreen L.
Annapolis, MD
"I would recommend that you do not go with Long Roofing."
Tim K.
Montgomery Village, MD
"I had to call and ask for paper work 3 times before they mailed it to me. My daughter got a nail in her tire the night they did my roof, the next day we found 4 other nails in the driveway."
Katherine P.
Attleoro, MA
"Highly recommended. Quality job for competitive price."
Juan A.
Mc Lean, VA
"Very disappointing experience overall and would not recommend Long Roof. Very good experience with sales rep, but horrible customer service after that. Was essentially ignored by company for almost two months after my deposit check was cashed, despite multiple calls/outreach to get update on status of my order. Became clear my job/business was not important to the company. Once job was finally scheduled, the install date was missed because materials were not delivered on time. I complained to multiple "managers" about my experience after install date screw-up - including to members of the Long family - but everyone tried to pass the buck to someone else about why my experience was so poor. Very disappointing. Company finally offered minimal "customer compensation" in terms of financial rebate for all the poor service, but amounted to less than 5% of total job cost. I was sold initially on doing business with a family-owned company that is committed to doing a roof the "Long Way" instead of the "Wrong Way." But at the end of the process, based on my experience, I have to say that the "Long Way" is unfortunately the wrong way to do a roof. I have never experienced such poor customer service for such a significant financial investment in my home."
Nathan G.
Herndon, VA
No review comments provided
Elizabeth A.
South Dartmouth, MA
"they did very very good work"
David J.
Upper Marlboro, MD
No review comments provided
Margaret H.
Washington, DC
"Long Roofing started off as promised. An issue arose with the rake of the house, which is over 100 years old. I was then given 3 different scenarios of what could be done. The 1.First and as indicated in the contract it was to replace the rake, both front and back. 2. According to the workers "The rake wood is excellent, they do not make this high quality or size dimension wood any longer, and if we replaced it it would ruin the integrity of the newly replaced roof shingles", so we could just sand and paint the current wood, of which I was agreeable to. 3. Once the third set of workers came by to start that work, they were able to half ass scrape it and paint it due to lead paint, and THEY decided that the front rake was not in good condition and needed to be replaced. So I agreed to that. This was 3 weeks ago, I have STILL not heard back from them as to when they will return to FINISH my job. There was also a serious communications issue since none of the workers spoke English. I had to communicate that to the project manager after the second attempt to have this last issue completed. For what you are promised, professionalism, quality, and timeliness, I feel as they they fell way short for the price."
Ricardo M.
Dorchester, MA
"Do not call them! They are not very good in responding to what our needs are right now."
David L.
Alexandria, VA
"Very disappointed in the the work crew provided by Long Roofing. Based on the pictures of the roof that I saw, I felt that the work could have been neater. Also, found that members of the work crew were drinking soda/gatorade while working on the roof. Pictures showed a dark spot on the new roofing which damaged three shingles that a member of the crew had to come back and replace. Requested a second set of pictures after the shingles were replaced, but was denied. Clean up was atrocious. Nails were found in my driveway, which could have caused flat tires; nails were found on the sidewalk in front of my house, on my steps, as well as in my landscaping. My neighbor was kind enough to use his magnetic roller to pick up the nails. The Project Manager for Long Roofing was rude and unprofessional. He accused me of being upset because I was not given a discount for having Long Roofing signage in my front yard. Not true! Even after he told me that there would be no discount, I allowed the sign to remain in my yard until the work was complete. I still don't know what the final product looks like. Needless to say, I will not recommend or retain their services in the future."
Kay H.
Alexandria, VA
No review comments provided
Diane M.
Charles Town, WV
No review comments provided
Juan C.
Alexandria, VA
No review comments provided
Bonnie A.
Capitol Heights, MD
"Beginning= Great interaction; During Installation= Not Good; Resolved my concerns in the end= SatisfiedHad a few issues with this installation, but, John Foley handled them to the very best of his ability!"
Dawn J.
Plymouth, MA
No review comments provided
Stacey L.
Baltimore, MD
No review comments provided
Shirlee R.
Brockton, MA
"unhappy, long roofing is now offering free gutter, this was not included in my job"
Yvonne F.
Bowie, MD
No review comments provided
Richard E.
New Carrollton, MD
"While the roof itself is really good, the installers inadequately tarped our roof during storms, which resulted in leaks which damaged the interior of our house. The gentleman in charge of repairing our interior (Manuel) was extremely thorough and attentive to our needs. He saved LONG from a bad overall review. Again, the roof when completed was really nice. I just wish I didn't need a week's worth if interior repairs due to inadequate tarping."
Garrett M.
Falls Church, VA
No review comments provided
Beverly S.
Greenbelt, MD
"I recommend then to all around..."
Lynn B.
Fredericksburg, VA
No review comments provided
Tabitha R.
Annapolis, MD
No review comments provided
Donald S.
FORT VALLEY, VA
"I wouldn't have went along with the price if I had known it was not going to help with the value of my home. "
Kevin H.
Upper Marlboro, MD
"They were very good. They came and told us what they did and what they had to do. They completed it and everything looked great."
Lawrence J.
Leesburg, VA
No review comments provided
Patrick J.
Waldorf, MD
"I am very pleased with the outcome. I am pleased with customer service and the quality service. It was outstanding."
Diane S.
District Heights, MD
No review comments provided
Edgar H.
Dorchester Center, MA
Service Area
Long Home serves 2 cities in the Washington, DC area.
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8530 Corridor Road
Savage, MD 20763
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