20/20 Window Cleaning
1st year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 65 Surveys
Our Certification Process
Best Pick Guarantee
Verified General Liability Ins.
Verified Workers' Comp
Compiled Score: star star star star star
20/20 Window Cleaning has received 5 out of 5 stars (A-rating) based on 65 customer surveys conducted by Best Pick Reports.
1st year as a Best Pick Call
"20/20 Window Cleaning is the premier window cleaning company in Southeastern Massachusetts. For over 30 years, we have been delivering our clients the unmatched quality, care, and service they deserve. Allow us to show you the 20/20 difference, 'Where Service Is Clearly Our Focus.'"

Michael Ellis | General Manager
Company Information
Services Offered
20/20 Window Cleaning offers services to both residential and commercial customers. The company specializes in window cleaning, gutter cleaning, gutter whitening, roof washing, soft washing, and pressure washing. 20/20 Window Cleaning also offers dryer vent cleaning, house cleaning, janitorial services, and holiday light installation.
Minimum Job
A $200 minimum is required.
Company History
The local company was founded in 1986.
Distinctions
20/20 Window Cleaning is a member of the International Window Cleaning Association (IWCA) and employs technicians that are SoftWash Systems certified.
Employee Information
Employees wear uniforms and identification badges and drive marked vehicles.
Additional Information
20/20 Window Cleaning provides free estimates on all services.
Areas Served
Arlington, Boston, Brookline, Cambridge, Quincy, Malden, Medford, Newton, Somerville, Framingham, Hopkinton, Medfield, Natick, Needham, Sharon, Stoughton, Wellesley
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“They're always very efficient, and they do an excellent job and are very thorough. They all work as a good team. We're just very pleased year after year. They're a great company—A+.”

“20/20 Window Cleaning was great. They did a great job. Really nice, very professional, and very polite. I will definitely use them again. I'd give them an A+.”

“20/20 Window Cleaning did a great job. In fact, I'm going to have them back in the spring to do them in the spring. They did excellent work with no problems.”

“We've been here in a condo community for twelve years, and I think we've used them all throughout the years. Overall, I would give them an A+. I would highly recommend them.”

“We sold the house in August, but they did an excellent job. They were on time and everything. It went well. I'd give them an A+. I would recommend them.”

“That was last summer. They did a good job, and I really didn't have any complaints. I'd give them an A+. It was excellent. It was good. They were punctual. I would recommend them.”

“They did a great job. They were quick, polite, and did a great job. I'd give it an A. I would recommend them, definitely.”

“They were fine. They did excellent work. I have no complaints, and I'd recommend 20/20 Window Cleaning.”

“They just came in, did their job, did a good job, and that was it. Every year we've used them, never had a problem with them, very satisfied. I would give them the best rating. I would recommend them.”

“Actually, I live in Los Angeles, and I have a house in the area. Last summer, I had them come and do some window work and clean the gutters. I don't know what the plans are for this summer, but I'm not there. They did a great job; I have no complaints. I would recommend them. 20/20 Window Cleaning did a really good job.”

“I had a positive experience. They were great.”

“They were punctual. They did a great job, and I've hired them a few times now, and I will hire them again the future. I would give them an A. I would recommend them.”

“They've done work for me. They were great, and I'll call them again.”

“They did a great service. I'm very happy with it. They were good, and I'm going to use them again next year.”

“They did a good job here in the spring, and we'll probably be calling them in the spring again. They were excellent. I have no complaints, and I'd recommend them.”

“They did my windows. I've been using them for years. I had a positive experience with them, absolutely, always. They're very prompt, and they do a wonderful job. They do window cleaning. I'd give them an A; everything's an A. I'd absolutely recommend them.”

“I think they worked very well together. They did the window cleaning. I would give them an A. I think their punctuality was excellent.”

“It was very good, very, very good. It's very positive for sure. They do excellent work. I have no complaints. I would recommend them.”

“I recommend them all of the time. I think they're terrific. I would give them an A. The customer service was fine.”

“They did excellent work. I have no complaints, and I'd recommend them. They did window cleaning.”

“They did excellent. I had no complaints, and I'd recommend them.”

“I would give 20/20 Window Cleaning a 10 of 10. They're wonderful. They have a specific thing they do, and they've got good crews to do it, and they do it well. That's all you can ask. That's what you ask them to do, and they come through. They're very, very nice to schedule with. I would give them a 10 of 10. I would absolutely recommend them. I even have recommended them. They're not new to me.”

“They're very thorough. They did window cleaning for me. I would give them an A+.”

“I wouldn't have used them the second time if I didn't like them the first time. They're very good, very efficient. I liked everything. I would give them an A+. I worked in the business where I had to be very attentive to customer service. So, when I say customer service, I lump a whole bunch of things under one thing; that includes quality of work, being on time. I would recommend them.”

“There was a question of whether they charged me correctly, because they didn't do all the things I had originally asked for. They did something else instead, so they returned my payment, but I'm not sure that they gave me a new bill. I would give them an A+. Their customer service has been a little dicey.”

“I had no complaints with 20/20 Window Cleaning at all. They did my windows and my skylights. This is my second time I've had them do it. I've had no complaints. I'd give them an A+.”

“Since they're a window cleaning company, if they find out it's going to rain the day of getting my windows clean, they'll call me and try to fit me in another time. I think that's definitely good customer service. I would give them an A+. I would recommend them.”

“They were just friendly, on time, efficient, and did a good job. I'd give them an A+.”

“They're just professional, and they do a really nice job. I would give them an A. I would recommend them.”

“I've used them three or four years in a row, and I always have a positive experience.”

“I think they did a fine job. They were pleasant and helpful and clean and neat, and all that sort of stuff. Couldn't have done it better myself. I would give them a plain A. They were fine; no quarrel with them at all. They were here when they said they said they were coming, and they left everything neat as a pin when they left, including the windows.”

“They came in. They worked efficiently and did a good job and were very pleasant. I would certainly give them an A.”

“They did a thorough job and timely job, pleasant people. I would give them an A. I would recommend them.”

“They do a fine job. I use them with all of my different customers that I have so they're a good company. I've been using them for years, and they've been pretty darn good. I would give them an A.”

“They did it for me months ago. I would give them an A.”

“They're very thorough, and they're quick. I would give the overall experience an A. I don't see any issues with their punctuality.”

“It was fine. They were efficient. I would give them an A.”

“They were very reliable and thorough. I would give them an A. I would recommend them.”

“I had a positive experience.”

“They were professional, and they were responsive. Basically, we had some issues with the timing with weather. So they were responsive with my needs and were accommodating when I needed to switch things up and change my plans. I was originally set to do some window cleaning before the holidays, but because of the cold weather I decided to opt out of that and push that off until the spring. So they were very understanding and accommodating. I changed my appointment to push it off until later. They came when they said they were coming, and they did a nice job. I would give them an A-. They just cleaned my gutters.”

“They're just very professional. I had them for multiple years, and their results are very good. I would give them an A. I would absolutely recommend 20/20 Window Cleaning.”

“They're fine. I would give them an A. Their punctuality and cleanliness was pretty good. I would recommend 20/20 Window Cleaning.”

“I like the people. I've always liked the people that they send. They do come back if there's a problem. I would give them an A. I would recommend them.”

“I was satisfied with the job. They did window washing. I would give them an A. I would recommend them. I'll not only recommend them, but I'll have them back this year.”

“I had no complaints, and I'd recommend 20/20 Window Cleaning.”

“Last spring, they cleaned the windows. They were prompt and did a good job and very thorough. I would give them an A. You call them up and make an appointment with them.”

“They were very good, very positive, and I'm going to have them again next year. They did a good job. They were on time and did a good job. I'm happy with them.”

“I would give them an A overall. I would recommend them.”

“They came when they said they were going to come. They did the job for what they said it would cost me, and then they left. What more can you ask? It's A+ all the way along. I would recommend them. In fact, they're coming back next summer.”

“They just did a good job and did it fairly quickly, and it was everything I expected.”