“They were very professional and were great to work with. Any problems that arose were addressed.”
“The workmanship was good, The work was done on time. They were supposed to install an outlet on the exterior of the house, but they didn't. The contractor was sick. They offered a credit, but they weren't able to keep up with the paperwork. That was lost in translation. It ended up being a minor disagreement at the end of the job.”
“The sales process was very good and low pressure, and the work quality was excellent. They attempted to use a lower quality material at one point that I happened to notice (and they corrected after I brought to their attention), they tried to charge for agreed upon work that wasn’t completed (and they corrected after I brought to their attention), and their demands and insistence to pay within 3 days (despite the contract allowing 30 days) were unprofessional (especially considering the billing mistakes I found). At the end of the day, we’re happy with the work, but I would encourage customers to not feel pressured to pay sooner than necessary in order to make sure they’ve carefully reviewed every single line item in the bill.”
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“The owner, Zak, was great to work with. He was very thorough, patient, and made sure we got what we wanted.”
“There are things they could improve around project management and communications, but we were generally happy with the work.”
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“They did a beautiful job. They were very helpful and very professional.”
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“The Alco team was efficient and professional. Jose is a good team leader.”
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“We highly recommend Alco. The sales rep was the most responsive and provided the best sales proposal of the three outfits we interviewed for this job. The demo/installation crew arrived on time, were polite and professional, and worked their butts off to get the job done on schedule.”
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“Alco completed the work in a timely manner and kept me informed during the process.”
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“The windows are affordable and good quality.”
“The windows are great. The installation process was not great.”
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“Absolutelty, quality product and quality installation”
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“The service was very good and very timely. The results were high quality. We were beyond satisfied.”
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“Alco Products Company, Inc. was extremely professional in helping me get my project accomplished. Once it was approved, they took every acre to make sure it was perfect.”
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“I got a very high-quality door installed by very kind people.”
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“Yes. Doors all functioning perfectly & look good.”
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“The product they installed is very good quality.”
“I was super happy from start to finish. I would use them again in a heartbeat. They took care of everything, although it was fairly complicated with solar and asbestos panels.”
“Definitely”
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“Good experience and would work with them again - Overall they showed up when they said they would - worked thru all the issues we had. It was a fast quality install”
“ALCO is an overall great company to work with. From sales to the project execution, they are reliable and open. Ensure that you detail what you want and what they can, can’t, and won’t do, and you will be a very happy client.”
“Professional and courteous from initial conversations through completion of the job. Skilled at their work and delivered what they promised. We are very happy with the results of our siding and window project.”
“Tim and Jose were great!”
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“Alco has replaced several doors and a window for us, and the replacements have been secure, weathertight, and problem free. Great work.”
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“Alco Products Company did an excellent job! Everything was done thoroughly, efficient, and correctly. I had a part of a window that was rotten. They were able to get back there and cut that off and put up perfectly new siding. Everything was put up correctly, even to the braces that hold the gutters against the brick. It was so perfect and didn't look messy like I had before from a previous vendor. The first person I spoke to, Tony Condelli, the design consultant, was furious at what the previous contractor had done. He was really good. The project manager was very professional. They all knew exactly what to do to correct everything. They took all other vendors' horrible stuff down, which was good. It was substandard garbage before.”
“Alco Products Company, Inc. was very professional and did very good work.”
“Alco Products Company, Inc. was very easy to work with. I felt confident in them the entire time they were working in my house.”
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“I highly recommend Alco. They were professional, courteous, knowledgeable, and they valued and respected me and my property. When I have a window project in the future, I will definitely call Alco.”
“Alco did exactly what they said they would do. Met with one of the owners, he educated us on the type of windows we needed, we signed a contract, put down a deposit, he gave us a timeline, the project manager called me to schedule the day and time for install, and it all happened just like it was designed. Took a day for install. Install crew was professional, and worked like a mechanized team. Excellent work. Highly recommend Alco for new windows. Spend the money. You'll be please immediately and it's an value added to your property.”
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“would recommend and have recommended to our friends. love working with Zak!!”
“We've used Alco Products on two different occasions. In both instances the quality of work was superb. The installers are true professionals who really take care to be certain the workmanship is of the highest quality. The sales team is knowledgeable and friendly. There were no surprises or hidden last minute fees on either project. In both cases the job was done in the time frame promised and the end product exceeded expectations. I would, and have, recommend Alco Products to anyone looking for doors/windows or siding.”
“The wrong door was ordered/installed. It took months to get the correct door. Also after they did the siding a gutter wasn’t secured back very well and detached from my house during the first rain we had after the siding project was completed.”
“The work was done very well. I am extremely pleased with the results. There are two problems that I have. One is that it took longer to get the work done than expected. The other problem is the existing materials are still in my driveway after two months.”