Window Nation

Morgan Thatcher

5 months ago

Overall a 5 star experience. Presentation and sales (Paul) was very polite and respectful, while also a bit pushy and traditional as one would expect from a sales pitch in the end. We received the typical short turnaround needed regarding Window Nation requiring us to give a quick answer or else the discounted deal we were quoted would expire. Would not hold this against Paul, but still made the experience feel more like a sales pitch than a personal connection. Scheduling was a bit confusing. After sending our first payment we did not hear anything for weeks and had to call customer service to get in touch with install who finally told us we were waiting on permits to get the go ahead to schedule and move forward. Install team (Matt and crew) were great, professional, timely, and respectful. Worked around our family, finished in time frame quoted (3 days for 13 window project), and communicated well. Noted scratch on one window and that a new window pane would be ordered and installed as a replacement under warranty. Waiting for that to be completed. Assuming they honor warranty services (this was a big draw for us with this company) and customer service is amiable and easy to work with, we would recommend Window Nation 100%.

Mel Dofredo

a week ago

El and Aaron did an outstanding job installing our large window. They worked extremely hard, were efficient, friendly and left our place immaculate. The very large window we ordered is awesome!! Window Nation was very fair with their pricing and we will gladly use them again!!

Lauren Akamine

2 months ago

Sales consultant was weird, I didn't feel comfortable with him in my home as a woman for some reason--pushy, gave a 200 page presentation, nervous energy. Maybe this is how they sell 🤷‍♀️, who knows. He did give me a good price, but then took my money, went dark on communication with no emailed receipt. I had to call his manager (also unavailable) and corporate to get a status update-- they forgot to pay the city permit office🤦‍♀️. The positive, the installation was phenomenal--straightforward, quick and professional.

Viktoriya Rabiyevskaya

6 months ago

We’ve been looking into replacing our windows, a salesperson named Matt came to our house from window nations. We were trying our best to be polite and understanding of his time. Initially we were told the meeting would be under an hour but it went on for almost more than 2. We politely asked to speed up the meeting as with little children it was difficult to sit through a whole presentation that honestly felt unnecessary. The whole time we felt very pressured to make a decision and it just felt very off. We asked for an hour to think and talk about it and we would respond to the offer by then. We were genuinely considering the offer because we really need new windows. Matt called and we kindly said we would hold off for now as we were looking into other options, ones that fitted our price range better- not an easy or fast decision to make. Matt seemed very irritated and was asking why we aren’t taking the offer and felt very pushy. I told him we are feeling very pressured and he just hung up the phone on me. It felt very unprofessional, rude and pushy. We believe to be straight forward with people, never mean or try to put anyone down. I have never worked with such a salesperson, and I’m not one to leave a bad review but this really impacted how we see this company and wouldn’t recommend it.

Lisa Taylor

6 months ago

We recently met with Holly to discuss replacing our windows, and even though we haven’t made a final decision yet, our experience with her has been excellent so far. From the moment she arrived, she was professional, knowledgeable, and incredibly easy to talk to. What really stood out was how genuine and sincere she was. It never felt like a sales pitch — it felt like she truly wanted to help us understand our options and make the best decision for our home. She took her time explaining everything clearly, answered all of our questions thoughtfully, and made sure we felt comfortable throughout the entire appointment. We really appreciated her honesty, patience, and the way she connected with us on a personal level. Based on our experience so far, we would absolutely recommend reaching out to Holly if you’re considering window replacement.