Renewal By Andersen

Denise Browner

2 months ago

We had an excellent experience with Renewal by Andersen from start to finish. The sales team and the team who came to measure were professional, knowledgeable, and answered all of our questions. A special shout-out to Jerry and the installation team. They were fantastic—professional, respectful, and exceptionally clean. They went above and beyond what we expected and left everything spotless. The windows look amazing and have completely changed the appearance of our home. They will also be so much easier to clean and maintain. We are extremely happy with the entire experience and highly recommend Renewal by Andersen!

Derek P

a month ago

*Update* Had the director of Indy's branch bring a team out to repair our window leak. His team and him took our windows leak concern seriously and took steps to mitigate it. Thanks Jeff! Im a reoccurring customer with Renewel by Anderson Indy and have replaced my sliding glass door and three windows on the ground floor. The reason for the low review is one of the the windows is leaking and the timeliness to resolve it haven't been stellar and the communication hasn't been great. Ill be happy to revise my rating after its been resolved. Christain Frank was extremely professional and explained everything for my windows. If you need a friendly sales face to help with your project then he's your guy. Jeff Chandler has been the tech trying to fix the current issue and has been great so far. Im hoping to resolve this and trust this will be resolved before I start my windows on the second floor.

Lucy Kirkendall

7 months ago

Kristina made our decision an easy one. She was so helpful and made a suggestion that we are so happy we went with. Install day went smoothly. The team arrived on time and got right to work. All 5 windows were installed in one day, and they made the place look like they weren’t even here, except for the beautiful new windows! Not only has the road noise gone but my heat is staying in. And they open with ease! We are so happy with our new windows I only wish we hadn’t waited so long. Renewal by Anderson windows… we highly recommend them.

Justin Schepper

8 months ago

*Edit* 2/4/2026 this company does have a very responsive service operations team. They will ensure your voice is heard about any issues you are experience and address them as quickly as they can. ------------------------------------------------------------------------------------- I had and am still having a horrible experience with this company and my window loan is active and have been making monthly payments for 2 months now even though the job is not done yet. They should finish their current jobs before scheduling more jobs and giving their existing customers bad service. If you like calling customer service (for what seems like forever) then go with these guys. We paid way too much money to have all of this hassle. We had 13 windows total replaced. Glad we did not do the rest of the house. We should have kept our original windows after this experience. Great, quality windows, poor installation job. -Condensation day 2, 3, 4 (I have a whole house dehumidifier and keep it below 50%) -2 screens that don't fit -screws not screwed in all the way, stops the windows from opening/closing -wood vinyl trim peeling off on day 1 -caulk on my curtains *NOT ENOUGH SPRAY FOAM/ANY AT ALL on original install job* -missing caulk on interior wood seams -bad caulk job (on outside) from day 1 that had to be redone, was peeling away from the stone siding the morning after they installed it My dad had his entire house (over 30 windows and 3 doors) installed 2 months after me, his is already done, not many issues, definitely nothing major like I have been dealing with. I wish I had his install team. Photos attached of the issues. I have several videos of the issues too, but there is a 75MB attachment size limit.

Christian Chase

6 months ago

Salesman just talks, nice guy but straight out of Rodney Webb. The windows came out great for some reason. The sliding door, poor installation. There’s a 1/4” hole that goes straight outside. A whole strip of plastic about 4ft long is literally falling off. They make a mess of the caulk everywhere, leave plastic shavings everywhere. We weren’t even mad about the scam of a price because we thought we were getting good quality. Edit: They came out and fixed what they said they could on the door. Installer was a nice dude and said the piece fell off because of the weather. We were told all the awful caulking was done during manufacturing so I guess that’s staying. Found a screw that blew out where it wasn’t supposed to.