Texas Energy Concepts, LLC
10th year as a Best Pick
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Texas Energy Concepts, LLC has received 4.9 out of 5 stars based on 62 customer surveys conducted through GuildQuality.
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10th year as a Best Pick Call
"Our philosophy at Texas Energy Concepts is simple: provide a superior product with professional installation and accept no money down until we have complete customer satisfaction. You will find us to be very transparent and up front. We do not hide behind private labeling, so the homeowner knows exactly what is being purchased."

Steve Drummond | Owner
Company Information
Services Offered
Texas Energy Concepts offers window and door replacement. The company serves residential and small commercial customers.
Services Not Offered
The company does not repair windows, glass, or doors.
Warranty
Texas Energy Concepts offers a lifetime, "no-nonsense" workmanship warranty and a manufacturer-backed lifetime warranty on all products.
Company History
Texas Energy Concepts is a local company that was founded in 2006 by Steve Drummond, who remains directly involved with every job. With 25 years of industry experience, Steve is involved with the customer from first contact until the job is completed.
Additional Information
The company offers brand-name, energy-efficient windows and doors from local and national companies.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Argyle, Flower Mound, Highland Village, Lake Dallas, Lewisville
Address
3404 Ballard Drive
Grapevine, TX 76092
Hours
Mon
8:00 am - 6:00 pm
Tue
8:00 am - 6:00 pm
Wed
8:00 am - 6:00 pm
Thu
8:00 am - 6:00 pm
Fri
8:00 am - 6:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

Texas Energy Concepts, LLC has received 4.9 out of 5 stars based on 62 customer surveys conducted through GuildQuality.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/11/2021

“The installers and the salesperson were great.”

Review by
08/11/2021

“I would like to recognize the owner for exceptional service; he was phenomenal and came out personally!”

Review by
08/11/2021

“They were very good with communication. They did great communicating about the problem we did have, and they did a great job in explaining how to resolve it.”

Review by
08/11/2021

“Everybody was very good. They were all knowledgable, kind and informative.”

Review by
08/11/2021

“They did a great job.”

Review by
08/11/2021

“I would like to recognize the owner of the company. He did a great job! We were able to put our order in before the shortage happened.”

Review by
08/11/2021

“I would like to recognize Cameron for his excellent installation and their foremen were very responsive and Communicated promptly. They exceeded my expectations, I went with them because I heard about their amazing customer service.”

Review by
08/11/2021

“They did a good job.”

Review by
08/11/2021

“I'd like to recognize the installers and the salesperson I had.”

Review by
08/11/2021

“They exceeded my expectations in the design.”

Review by
08/10/2021

“Art was great”

Review by
08/10/2021

“They did what I expected them to do.”

Review by
08/10/2021

“They exceeded.”

Review by
08/10/2021

“All of them did a good job.”

Review by
04/12/2021

“They are very good at what they do. They put a lot of quality into their work and they are very knowledgeable. They did a great job and were very clean.”

Review by
08/21/2020

“The overall installation of the door was excellent.”

Review by
08/21/2020

“It was the best experience I had with any construction event.”

Review by
08/21/2020

“Abe and Steve were both excellent.”

Review by
08/21/2020

“I got good customer service, good education information, good community reference points, and good value for my money.”

Review by
08/21/2020

“They met/exceeded my expectations with the warranty.”

Review by
08/21/2020

“They did what they had to do and was out.”

Review by
08/20/2020

“I was most satisfied with all areas. They did an excellent job. They were very quite and clean.”

Review by
08/20/2020

“The salesperson and the lead technician were fantastic.”

Review by
08/20/2020

“They exceeded my expectations in service, communication, follow up, and quality of product.”

Review by
06/18/2020

“I was pleased with the cleanliness of the job site and the timeliness.”

Review by
06/18/2020

“They exceeded my expectations with the way they handled the window installation. I have an alarm system on my windows that I thought would be an issue, and it was not.”

Review by
06/17/2020

“They met all of my expectations.”

Review by
06/17/2020

“The company was very professional, very honest, performed the work on time, and the quality of the product they delivered was exceptional.”

Review by
06/17/2020

“Our installer, Chris was professional, respectful, communicated well, and kept the job site clean. We felt very safe with him working on our project.”

Review by
06/17/2020

“They exceeded our expectations.”

Review by
06/17/2020

“Allen and Abe were awesome. They made sure everything was measured and ordered correctly. My installer was also good.”

Review by
06/17/2020

“They were great to work with from the owner to the salesperson. The salesperson helped us understand what windows we would want. It was a great experience. The installers were very friendly and accommodating.”

Review by
06/17/2020

No review comments provided

Review by
10/01/2019

“From the minute Texas Energy Concepts came out for the bid until the last person walked out the door, they were very professional and respectful of our home! The crew and even the owner answered any and all questions we had! I cannot give any higher recommendations!!”

Review by
09/25/2019

“They went above and beyond by giving me advice on something that wasn't even a part of their job.”

Review by
09/16/2019

“I would recognize Abe, the foreman, for his exceptional service. He did a great job!”

Review by
09/16/2019

“Steve Drummonds was great.”

Review by
09/13/2019

“I can't remember their names but I would like to recognize the two installers who did the work.”

Review by
08/26/2019

“I would like to recognize the owner for his exceptional service.”

Review by
08/26/2019

“I like their product and the people they have to do the installation are very good. I like the company and I would recommend them.”

Review by
08/23/2019

“The guy that came out and met with me initially and the installer were exceptional. One of the younger guys that were here was great.”

Review by
08/23/2019

“I would like to recognize everyone for their exceptional service. From the person who took the order, to the installers, they all did a great job.”

Review by
08/05/2019

“The whole team that worked on our windows was great!”

Review by
08/03/2019

“I would like to recognize Steve Drummen for his exceptional service.”

Review by
08/02/2019

“Steve was pretty awesome!”

Review by
08/02/2019

“I am enjoying the windows.”

Review by
07/01/2019

“I would like to recognize the installers. They were great. They were nice and professional. We liked everybody.”

Review by
06/28/2019

“It's been a few months, and I can't remember any names.”

Review by
06/28/2019

“I was most satisfied with their attention to detail and their professionalism. They went above and beyond by fixing wood around the windows and did it very well. They wanted to make sure these windows were going to stay in forever. They were so polite and so nice. They even fixed a screen door for me. They were just the most awesome people in the world.”

Review by
06/28/2019

“I would like to recognize the owner and the guy that works the quotes.”

Review by
06/28/2019

“I would like to recognize Abe for his exceptional service. He was really good!”

Review by
06/28/2019

“I would like to recognize the entire installation team for their excellent service.”

Review by
06/28/2019

“Texas Energy Concepts, LLC met or exceeded my expectations. From beginning to end, they were a professional quality window company that dealt with everything very professionally and honestly.”

Review by
06/28/2019

No review comments provided

Review by
06/28/2019

“I would like to recognize Steve Drummond for his exceptional service.”

Review by
06/28/2019

“The could not have done a better job with the caulking inside and out, the windows fit better than my original ones. The entire job looks wonderful.”

Review by
06/28/2019

“I would recognize the owner, the guy who came out. I think his name was Steve. He was exceptional in the way he described what they were going to do, and I liked his ideas to make the project even better for me.”

Review by
06/28/2019

“I would like to recognize Steve Drummond and Abe for their exceptional service. They have also had other workers out here. I am not sure that I remember the other installers names, but Steve and Abe especially.”

Review by
06/28/2019

“They are professional and they've done a great job. The salesperson, Abe, was amazing. We were very comfortable with them. I would highly recommend them as long as Abe is available.”

Review by
06/28/2019

“I would like to recognize Abe for his exceptional service.”

Review by
06/28/2019

“I would like to recognize Gabe, Steve (the Owner), and the crew that worked here for their exceptional service. They were all really good. They did encounter some issues, but they were able to resolve all of them.”

Review by
06/28/2019

“I would like to recognize Abe for his exceptional service.”

Review by
08/02/2018

“I used them before. I like the windows.”

Review by
08/02/2018

“They did a good job. They worked very quickly and we got what we asked for.”

Review by
07/30/2018

“They exceeded my expectations because they were very polite, hardworking guys and I appreciated that.”

Review by
07/25/2018

“Texas Energy Concepts exceeded my expectations with everything. They showed up on time, they were professional, and they did a great job!”

Review by
07/25/2018

“Everyone was great!”

Review by
07/25/2018

“They were quick, professional, and clean. It was a positive experience.”

Review by
07/25/2018

“They met it for sure with the rest of it.”

Review by
07/24/2018

“I was most satisfied they were prompt, very professional, they knew their material and they provided suggestions that would compliment my home.”

Review by
07/24/2018

“Steve, did everything he said he would do. It is hard to get a contractor that does everything right, and this company does. The installers were exceptionally skills in what they do. They were neat in what they did. It was a top-notch? job. I will not deal with anyone else.”

Review by
07/24/2018

“I was most satisfied with their responsiveness.”

Review by
07/24/2018

“They met my expectations in being courteous and timely.”

Review by
07/24/2018

“I had heard from other sources that when you have your windows redone your house is a mess, and it was absolutely not. They did an extraordinary job and was way above what I anticipated.”

Review by
07/24/2018

“The quality of materials they used and the quality of the installation. It is easy to get in touch with them I am very very happy with the job that they did.”

Review by
07/18/2018

“The timing of when the project was going to be completed and the quality exceeded my expectations.”

Review by
07/18/2018

“I was most satisfied with the timing of everything from when I ordered to when they installed.”

Review by
07/17/2018

“The speed of installation and their professionalism met or exceeded my expectations.”

Review by
07/17/2018

“I was satisfied with the cost and their response was really good.”

Review by
07/17/2018

“They exceeded my expectations because the price was very reasonable. Also, the team that came out to do the install, was very professional, they worked well, and they were very quick. I have no complaints whatsoever.”

Review by
07/16/2018

“It is really hard to choose, because they are all over the top. The subcontractors they use, the man that did the bid, and the measure person were all very good. With respect to the cleanliness, they picked up, vacuumed, made sure everything was perfect, even the scrubs. I was in disbelieve with it all. If they were going to be late, they would call me. The main thing is the quality of the workmanship and the craftsmanship. With respect to the inside and the outside of my house, I couldn't have asked for better. My son has a collision shop and it is hard to explain and make those tolerates perfect. If they can please him, they can please me as well. They are going to do work for my brother-in-law and several others. They will probably get 3 or 4 more job based on my recommendation. They were just awesome.”

Review by
07/16/2018

“The gentleman who actually did the installation, which was the second project he did for us. I cannot remember his name but everyone on that team did a fantastic job. They were very professional and very clean. We had some crazy weather we had to deal with and they got everything done!”

Review by
07/16/2018

“The rest of it met my expectations.”

Review by
05/27/2017

“It was positive.”

Review by
05/27/2017

“They were efficient. I'd rate them as an A.”

Review by
05/27/2017

“They were good. I'd give them an A+.”

Review by
05/27/2017

“Texas Energy Concepts did what they said they were going to do. I'd grade them as an A.”

Review by
05/27/2017

“They were professional and did a great job, so we were happy. They earned an A+.”

Review by
05/27/2017

“We had a positive experience. I would recommend them and I had no complaints.”

Review by
05/27/2017

“They were professional and everything was done on time. I'll give them an A.”

Review by
05/27/2017

“It was a positive experience. I'd give them an A grade.”

Review by
05/27/2017

“I liked everything about the service. I'd give the experience an A+ overall. Texas Energy Concepts is one of the best companies I've dealt with in years.”

Review by
05/27/2017

“They were great people to work with and they had quality products. They delivered on time when they said they would. I'd give them an A rating.”

Review by
05/27/2017

“Everything was good. They did a good job. The price was in our range. They had good quality windows, and they did a good job. They get an A.”

Review by
05/27/2017

“I think the best thing is that they were very honest and had a high quality product. I would give it an A+. I would highly recommend them.”

Review by
05/27/2017

“We had our windows replaced. Texas Energy Concepts did everything they said they were going to do. We had no complaints.”

Review by
05/27/2017

“They did window and door replacement two months ago. They were good. I had no complaints and I would recommend them.”

Review by
05/27/2017

“They were wonderful. They had good customer service and prices. I'd give the experience an A. They were awesome.”

Review by
05/27/2017

“It was fast, efficient. The scheduling was done on time and everything worked out really well. They get an A.”

Review by
05/27/2017

“They did some window replacement. It was very positive. It was efficient and on time. They earned an A.”

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