Texas Energy Concepts, LLC
7th year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 134 Surveys
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Texas Energy Concepts, LLC has received 5 out of 5 stars (A-rating) based on 134 customer surveys conducted by Best Pick Reports.
7th year as a Best Pick Call
"Our philosophy at Texas Energy Concepts is simple: provide a superior product with professional installation and accept no money down until we have complete customer satisfaction. You will find us to be very transparent and up front. We do not hide behind private labeling, so the homeowner knows exactly what is being purchased."

Steve Drummond | Owner
Company Information
Services Offered
Texas Energy Concepts offers window and door replacement. The company serves residential and small commercial customers.
Services Not Offered
The company does not repair windows, glass, or doors.
Warranty
Texas Energy Concepts offers a lifetime, "no-nonsense" workmanship warranty and a manufacturer-backed lifetime warranty on all products.
Company History
Texas Energy Concepts is a local company that was founded in 2006 by Steve Drummond, who remains directly involved with every job. With over 20 years of industry experience, Steve is involved with the customer from first contact until the job is completed.
Additional Information
The company offers brand-name, energy-efficient windows and doors from local and national companies.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Flower Mound, Highland Village, Lake Dallas, Lewisville
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“I think the best thing is that they were very honest and had a high quality product. I would give it an A+. I would highly recommend them.”

“They were great. They wonderful. They came, they put my windows in. The only issue I have, and this was not them, but one of the windows was measured incorrectly. The guys that took the measurements measured it correctly, but the factory messed up the order, so they couldn't put—it was a very large window—they couldn't put it in, so they had to go back to the drawing board and put a big piece of plywood up and I had to wait another couple of weeks, but they came and they took care of it. They were really good about everything. They were very professional. They cleaned everything. They were helpful with other little areas. I actually had a few screen doors that they helped me install because they knew what they were doing. I totally recommend them to anybody. I'd give them an A+ grade. Because the window thing was not technically their fault.”

“I liked everything about the service. I'd give the experience an A+ overall. Texas Energy Concepts is one of the best companies I've dealt with in years.”

“They did great. They came in and did exactly what they said, and it was finished. It was not anything typical that one would have with a contractor. My overall experience was A+.”

“They were professional and did a great job, so we were happy. They earned an A+.”

“They were wonderful. They were very clean, very thorough, on time. I had part of my house done three years ago and the other part done this past time. The same guy was still working there, the guy that came out and measured. It was very professional, no pressure. They're very easy to work with. I'd grade them as an A+.”

“They're great. They're going to come and fix some more for me. I'd give Texas Energy Concepts an A+ rating. They're getting ready to do more windows for me, so it's good.”

“They were great people to work with and they had quality products. They delivered on time when they said they would. I'd give them an A rating.”

“I liked everything. They were efficient in getting the estimate. They did the work well. They came back when I had a little issue. They were very responsive, no problems at all. I'd give them an A+.”

“It was a very successful business. We called Texas Energy Concepts. They came out. They did what they said they were going to do, and we were happy. I would give them an A+ grade. They were professional. I already have recommended them.”

“They were good. I'd give them an A+.”

“I don't know if it was good or bad because I have never dealt with window companies before. They were good but compared to others, I couldn't tell. I had an A experience with them.”

“It was a positive experience. I'd give them an A grade.”

“It was fast, efficient. The scheduling was done on time and everything worked out really well. They get an A.”

“It was good. They just did a good job of cleaning up. We had a couple minor issues after the fact, and they didn't have any problems coming out here and taking care of it. We didn't pay anything until the installation was performed. I'd give them an A. I had no complaints with their punctuality and cleanliness.”

“Texas Energy Concepts did what they said they were going to do. I'd grade them as an A.”

“They did some window replacement. It was very positive. It was efficient and on time. They earned an A.”

“They did window and door replacement two months ago. They were good. I had no complaints and I would recommend them.”

“They were efficient. I'd rate them as an A.”

“They were fast and everything just worked out. I'd give them an A. I don't have anything otherwise that would make the grade lower than an A. The only thing I had a slight problem with would be the cleanliness part, but we had a lot going on. So I wouldn't really say that that would be a complaint or a reason not to recommend them. Aside from that, I don't recall any other issues. Everything went according to plan, it went smoothly, and we didn't have anything negative.”

“They were professional and everything was done on time. I'll give them an A.”

“We had a positive experience. I would recommend them and I had no complaints.”

“We had our windows replaced. Texas Energy Concepts did everything they said they were going to do. We had no complaints.”

“It was positive.”

“They put in all-new windows. I was very pleased with all of it. I had a window and a door that were side by side, and they tethered out the opening and built a cell where I could put one large window in. It was a dramatic change, and they did a great job. I'd rate them as an A+. I've already recommended them.”

“Texas Energy Concepts put in 31 windows. They did a great job. I would recommend them to anybody, and I'd give them an A+.”

“They replaced every window in my house. I'd give them an A+.”

“They're great. They worked on my house twice, and I've been satisfied both times. They did a sliding door replacement. I would say they're an A+.”

“They were wonderful. They earned an A+.”

“Out of all the companies I talked to, they're the best—A+.”

“They installed windows and siding. I'd give them an A+.”

“They replaced all the windows in my house. We were very happy with them. We already have recommended them actually—A+.”

“They replaced some windows. I'd give them an A+.”

“They replaced all of our windows in our home. They are an A+.”

“It was very good. Very positive. They were doing window replacement. They deserve an A+.”

“They replaced some windows. I would give them an A+.”

“It was a stain glass door. It was very much positive. I'd give them an A+. I always talked to the two owners. We've had them out about three, four times.”

“It was very much positive. They put in new windows. I'd give them an A+. I've already recommended them to like half a dozen people.”

“They replaced all our windows. A+ for them. I already have recommended them.”

“They were doing window and door replacement. It was A+ work. I already have recommended them.”

“They did my windows. They're an A+ company.”

“They put in some new windows. I'd give them an A.”

“They replaced 26 windows. I'd give them an A.”

“They replaced some windows. They deserve an A.”

“I'd grade them as an A. They were good.”

“They did windows for me in the past. I'd give them an A. I would recommend them.”

“They did new windows. I would say they're an A. I have recommended them to people.”

“They did windows. They earned an A.”

“They did window replacement for me. I'm going to give them an A. I've recommended them several times already.”

“They were punctual and came when they were supposed to come, and I love my windows. They've come here three or four times now—I'm doing the work in stages. They were excellent. I intend to use them for the rest of the house. I'd give them an A+.”

“He did my windows for me. I have recommended him to numerous people since they came—I have been happy, and the other people have been happy, too. I'm a happy camper. The man from Texas Energy Concepts and his crew are incredible. I got his name from other people that have used him, and I've given his name to people that have also used them. All the way down the line, an A+ is the rating they get.”

“I liked everything—the salesman, the maintenance crew that came and did the job, and the cleanup afterward. It was all done professionally. My neighbor across the street had work done by them, and we went and talked to them about it, so that's how I found them. I would give them the highest grade.”

“The overall approach of the company is that they're very customer oriented—they want to do the right thing. They approach it in a very professional manner. They installed replacement windows throughout my entire home. The job was finished in a timely manner. I would grade them as an A+.”

“Steve Drummond and his crew installed new double-paned windows for us. I have made several referrals of them to our friends who are talking about having their windows replaced. Steve comes out, does all the initial discussions and conversations with you. He talks you through things, explains the benefits and how the windows work, and gives a demonstration of the windows. He explains about his workers, too. When his crew came out to do the work, there were two gentlemen, and they could not have been nicer or more professional. We never had any dirt in the house while they were doing the work—they just made sure that everything stayed clean, and they do one window at a time so that you're not open to the elements. Steve was out here afterward to make sure that everything was just the way we wanted it, and it was. We found them in Best Pick Reports, and after we did some comparison with other companies, we decided we really liked Steve's product and the way he was going to do the installation and everything, so we went with him. I'd definitely have to give them an A+.”

“They were friendly and professional, and the work was incident-free. They installed all brand-new windows in my house. I have recommended them. I was driving around the neighborhood, and they were installing windows in another house in my neighborhood, so I stopped one of the guys that was working there, and he gave me Steve Drummond's card. I would rate them as an A+. I had no problems.”

“They installed windows throughout the house. The owner himself came out and did the initial walkthrough and quote and all that with us. He was very pleasant. He named off who was going to be on-site, and it was those guys that showed up. We were here with them, and they were very pleasant to work with and explained the whole process. It went really well for us—these new windows are great. We found them through the Best Pick Reports book. We called them up from there, and we've actually even recommended them since then to other friends of ours. I'd say they get an A.”

“Everything made the experience with Texas Energy Concepts positive.”

“They did a good job, and I'm pleased with the results. They installed 44 new windows. I'd say they were friendly and professional. We were referred to them by Best Pick Reports. I guess I would give them an A.”

“They came in and did a good job, so we were happy. They did good work—it was a good installation, and there were no problems whatsoever.”

“They did a really good job. We were well pleased with it. They installed windows for me. My neighbor across the street had Texas Energy Concepts working over there, and he referred me to them. I would give them an A—they did really good.”

“Texas Energy Concepts is a great company.”

“They did the work all in one day, and they were very proficient and clean. It was all good—I would like to do more work with them. There were no issues that day. They changed out 11 windows. I found them through a referral. I would give them an A.”

“Texas Energy Concepts is the company that replaced our windows, and they were awesome. I liked their professionalism, and I love my windows. They're great. I'd give them an A. They're honest and up front. I really liked them.”

“I loved them, and I was pleased. They did phenomenal work. I've given them new business from other people because I was so pleased with them. I would give them all the highest marks. The windows are phenomenal.”

“We love Texas Energy Concepts. I liked their craftsmanship. They're on top of their game, and the customer service was excellent. We didn't do the whole house, but we're planning to call them back to do the remaining windows. I'd rate them as A+.”

“They were excellent. They were extremely helpful and very professional about cleaning up. It was very good. They're an A.”

“My experience with Texas Energy Concepts was positive. They were wonderful—no complaints. I would give them an A.”

“They did all the windows in our house. It turned out really well, and they were absolutely wonderful. Everyone was really nice and very professional. They were referred to me by somebody I worked with. They deserve an A—absolutely.”

“I think Texas Energy Concepts were very professional, and they were good with their time. There's nothing bad I can say about them. I'd give them an A—a perfect score.”

“They were prompt, and they came here when they said they would. The fellow who came in was very conscientious, and from what I could tell, he did excellent work. There's nothing to complain about—everything's fine. I called them because of a friend who had used them, and I would recommend them. They should get an A.”

“Texas Energy Concepts did some work for me, and I had a very good experience. I would grade them as an A.”

“Texas Energy Concepts did my windows, and everything was great. I would rate them as a triple A+.”

“I had windows replaced throughout the whole house. They were pretty timely and true to their word, and the guy who came to do the work finished efficiently. He actually finished just a little bit earlier than expected. I got them out of Best Pick Reports. I'd give them an A+ grade.”

“They did my windows. I liked their workmanship, and I liked that the owner of the company was involved. They were responsive and great at explaining, and the work is still fine. They earned an A+.”

“We had some windows done by Texas Energy Concepts, and they were great. They were thorough, and they gave me a great product. They get an A.”

“I had Texas Energy Concepts do work for me, and it went well. I would give them an A rating.”

“They did everything they said they would do when they said they would do it, and there were no surprises, which was nice. They did a great job. The man we talked to seemed believable and like he wasn't trying to push for anything. He said he could do the job, and we just liked him. I'd give them an A.”

“I liked everything about them. There was a little bit of problem because of the shape of my house, and one of the windows cracked when they were putting it in. They went ahead and installed it to keep the weather away, ordered a new one, and came back to put it in. Their customer service was excellent. I would recommend them and give them an A.”

“Everything they said they were going to do, they did. It was very professional, and the work was just great. We got a referral from a friend, and when we talked to the owner, we decided to go with them. I'd give them an A, for sure—they did really great.”

“They were timely, and they did a great job. We had one problem with one of the windows, so we had it replaced, and the follow-up was great. I'd rate the company as an A.”

“Texas Energy Concepts did a great, A-level job, and they were very efficient.”

“They did whatever they quoted. I had two phases with them. In the second phase, a window was leaking, and they didn't mess around—they just ordered a new one. He didn't like the way another window fit. As a consumer, I would never have known, but he put in a new one. I'd give them an A.”

“They did about 16 windows, I think. They worked pretty well, they were pretty easy to get ahold of, and they were straightforward. They got everything handled really well, and they did a great job. Someone referred them to me. I would give them an A.”

“Texas Energy Concepts was fantastic. We had them do half the windows, and we're going to hire them again to do the second half. We got a couple of quotes, and we liked them the best. They lived up to our expectations and did a good job. I'd recommend them to anybody. They were wonderful.”

“We are very happy with their work. We love the picture windows. They're nice and big so my husband can sit and watch the birds outside, and we really like that. We're really happy with all the windows, and our energy bills have gone down since we used them. I'd give them an A.”

“Texas Energy Concepts was great. I like that they're timely; they got right to the point of what we needed to do, made some good suggestions, and ordered and installed everything right on time. It was excellent, and I would definitely recommend them.”

“We used Texas Energy Concepts to install 27 windows. The technicians were excellent. They completed the work in a reasonable time frame. I would rate them A+ and recommend the company.”

“They replaced all of my windows, and I enjoyed the experience. I enjoyed the look of the new windows, how they work, and just the whole thing overall. They look really good on the house. I just like the accessibility where I can open them up and get them clean. I can actually open them up—it's just a lot easier to open and close them. That's very nice. I would give them an A+.”

“They were very good. They've done excellent work. I have no problem with them. They did everything that we wanted and asked for. We're very pleased. They did an excellent job. I would give Texas Energy Concepts an A+.”

“They got it done in the time they were allowed. They worked great, and that guy was super friendly. The work has held up since it was put in. I have not had to call them back to fix something. I would absolutely recommend them to someone else. I'd give them an A+.”

“He was absolutely wonderful. He did a great job, and he has a great crew. They took out six old windows, put in six new windows, and had to do a lot of masonry to do it. A friend of mine recommended them. I would give them the top grade, A+.”

“He did it exactly when he said he was going to do it, and it's beautiful. They replaced just a big door and then a big window—two of our back windows. He's just friendly and did what he said he was going to do. I would rate them an A.”

“I used Texas Energy Concepts. I had a positive experience with them. They replaced some builder-type siding. He replaced all of it, caulked it, painted it, and did a great job. I would use them again. I would give them an A+.”

“The work is what I expected. They were very professional and left no mess at all. They cleaned up after themselves. They did window replacement. I would give them an A+.”

“They were prompt about doing it when they said they were going to do it, and we've been pleased with the results. They did some replacement windows, and it's been less drafty. I would give them an A+.”

“They were easy people to deal with. I think we are spending less on energy. I'd give them an A+.”

“They were a great company, and I enjoyed working with them and their service. They were good. I would say they deserve an A+.”

“They provided exactly what they said they would. We got really quality windows, and they did a nice job installing them and cleaning up. They replaced every one of my windows. We can definitely tell a difference in the temperature. My brother had used them, and we thought theirs were so pretty, we just went with them ourselves. I would give them an A+.”

“It was a very personalized experience, and Steve, the owner, made sure everything was OK before the project was over with and expected payment. I didn't have to call him back to fix anything at any point. For him, it was just windows. He had done some previous window work for us. We basically had three phases of window work, so this last one was the third and final phase to get the windows done. It had to be handled in multiple phases because of finances, not because of anything he had to do. He was helpful on that end, though. Basically, we did one section, and then as soon as we saved up enough to do the next section, we did that section and the next, so he worked with us very well. They are definitely an A+.”

“They were out here when they said they would be, they came and got the job done when they said they'd finish, and they came back and did a little touch-up stuff. Everything is working well. It was an entire window replacement in my home. My neighbor used them. I would rate them an A.”