Texas Energy Concepts, LLC
7th year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Texas Energy Concepts, LLC has received 4.9 out of 5 stars based on 133 customer surveys.
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7th year as a Best Pick Call
"Our philosophy at Texas Energy Concepts is simple: provide a superior product with professional installation and accept no money down until we have complete customer satisfaction. You will find us to be very transparent and up front. We do not hide behind private labeling, so the homeowner knows exactly what is being purchased."

Steve Drummond | Owner
Company Information
Services Offered
Texas Energy Concepts offers window and door replacement. The company serves residential and small commercial customers.
Services Not Offered
The company does not repair windows, glass, or doors.
Warranty
Texas Energy Concepts offers a lifetime, "no-nonsense" workmanship warranty and a manufacturer-backed lifetime warranty on all products.
Company History
Texas Energy Concepts is a local company that was founded in 2006 by Steve Drummond, who remains directly involved with every job. With over 20 years of industry experience, Steve is involved with the customer from first contact until the job is completed.
Additional Information
The company offers brand-name, energy-efficient windows and doors from local and national companies.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Flower Mound, Highland Village, Lake Dallas, Lewisville

Compiled Score:

Texas Energy Concepts, LLC has received 4.9 out of 5 stars based on 133 customer surveys.
5
118
4
14
3
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2
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
05/27/2017

“They were great. They wonderful. They came, they put my windows in. The only issue I have, and this was not them, but one of the windows was measured incorrectly. The guys that took the measurements measured it correctly, but the factory messed up the order, so they couldn't put—it was a very large window—they couldn't put it in, so they had to go back to the drawing board and put a big piece of plywood up and I had to wait another couple of weeks, but they came and they took care of it. They were really good about everything. They were very professional. They cleaned everything. They were helpful with other little areas. I actually had a few screen doors that they helped me install because they knew what they were doing. I totally recommend them to anybody. I'd give them an A+ grade. Because the window thing was not technically their fault.”

Review by
05/27/2017

“Those guys are awesome. Steve and Abe are the only honest window people I've ever met. They're just great people. They're super straightforward. They did exactly what they said they'd do. They did it at a great price. It's a great product. I just couldn't be happier. I would give the experience an A+. They did a super job. I wish they were based in Austin because I've got other smaller projects I'd use them for, but they can only go out of town for a large project. These guys are awesome. They are so far head and shoulders above everybody else in this industry.”

Review by
05/27/2017

“They were fast and everything just worked out. I'd give them an A. I don't have anything otherwise that would make the grade lower than an A. The only thing I had a slight problem with would be the cleanliness part, but we had a lot going on. So I wouldn't really say that that would be a complaint or a reason not to recommend them. Aside from that, I don't recall any other issues. Everything went according to plan, it went smoothly, and we didn't have anything negative.”

Review by
05/27/2017

“They were wonderful. They were very clean, very thorough, on time. I had part of my house done three years ago and the other part done this past time. The same guy was still working there, the guy that came out and measured. It was very professional, no pressure. They're very easy to work with. I'd grade them as an A+.”

Review by
05/27/2017

“It was good. They just did a good job of cleaning up. We had a couple minor issues after the fact, and they didn't have any problems coming out here and taking care of it. We didn't pay anything until the installation was performed. I'd give them an A. I had no complaints with their punctuality and cleanliness.”

Review by
05/27/2017

“It was a very successful business. We called Texas Energy Concepts. They came out. They did what they said they were going to do, and we were happy. I would give them an A+ grade. They were professional. I already have recommended them.”

Review by
05/27/2017

“I liked everything. They were efficient in getting the estimate. They did the work well. They came back when I had a little issue. They were very responsive, no problems at all. I'd give them an A+.”

Review by
05/27/2017

“I don’t know if it was good or bad because I have never dealt with window companies before. They were good but compared to others, I couldn’t tell. I had an A experience with them.”

Review by
05/27/2017

“They did great. They came in and did exactly what they said, and it was finished. It was not anything typical that one would have with a contractor. My overall experience was A+.”

Review by
05/27/2017

“They're great. They're going to come and fix some more for me. I'd give Texas Energy Concepts an A+ rating. They're getting ready to do more windows for me, so it's good.”

Review by
05/27/2017

“They did OK. They did what they said they'd do. I'd give them a B overall. The cleanup afterward, they kept finding broken glass. They did a pretty good job.”

Review by
05/27/2017

“I liked everything about the service. I'd give the experience an A+ overall. Texas Energy Concepts is one of the best companies I've dealt with in years.”

Review by
05/27/2017

“They were great people to work with and they had quality products. They delivered on time when they said they would. I'd give them an A rating.”

Review by
05/27/2017

“Everything was good. They did a good job. The price was in our range. They had good quality windows, and they did a good job. They get an A.”

Review by
05/27/2017

“I think the best thing is that they were very honest and had a high quality product. I would give it an A+. I would highly recommend them.”

Review by
05/27/2017

“They get it done on time, and it was a good price. I'd say they get a B. No slight issue. They've taken care of everything.”

Review by
05/27/2017

“We had our windows replaced. Texas Energy Concepts did everything they said they were going to do. We had no complaints.”

Review by
05/27/2017

“They were wonderful. They had good customer service and prices. I'd give the experience an A. They were awesome.”

Review by
05/27/2017

“It was fast, efficient. The scheduling was done on time and everything worked out really well. They get an A.”

Review by
05/27/2017

“They did window and door replacement two months ago. They were good. I had no complaints and I would recommend them.”

Review by
05/27/2017

“They did some window replacement. It was very positive. It was efficient and on time. They earned an A.”

Review by
05/27/2017

“They're still working to fix one thing but they've been very receptive. I would say it was a B.”

Review by
05/27/2017

“Texas Energy Concepts did what they said they were going to do. I'd grade them as an A.”

Review by
05/27/2017

“They were professional and did a great job, so we were happy. They earned an A+.”

Review by
05/27/2017

“We had a positive experience. I would recommend them and I had no complaints.”

Review by
05/27/2017

“They were professional and everything was done on time. I'll give them an A.”

Review by
05/27/2017

“They were quick to come out and give me an estimate. I'd give them a B.”

Review by
05/27/2017

“It was a positive experience. I'd give them an A grade.”

Review by
05/27/2017

“They were efficient. I'd rate them as an A.”

Review by
05/27/2017

“They were good. I'd give them an A+.”

Review by
05/27/2017

“It was positive.”

Review by
06/13/2016

“They did windows. They earned an A.”

Review by
06/13/2016

“They replaced all of our windows in our home. They are an A+.”

Review by
06/13/2016

“They installed windows and siding. I'd give them an A+.”

Review by
06/13/2016

“It was very good. Very positive. They were doing window replacement. They deserve an A+.”

Review by
06/13/2016

“I'd grade them as an A. They were good.”

Review by
06/13/2016

“They did my windows. They’re an A+ company.”

Review by
06/13/2016

“They were wonderful. I'd give them an A+.”

Review by
06/13/2016

“They did the windows. I'd give them a B+.”

Review by
06/13/2016

“They replaced some windows. I would give them an A+.”

Review by
06/13/2016

“They put in some new windows. I'd give them an A.”

Review by
06/13/2016

“They replaced some windows. I'd give them an A+.”

Review by
06/13/2016

“They replaced some windows. I'd give them a B+.”

Review by
06/13/2016

“They replaced some windows. They deserve an A.”

Review by
06/13/2016

“They replaced 26 windows. I'd give them an A.”

Review by
06/13/2016

“They replaced all our windows. A+ for them. I already have recommended them.”

Review by
06/13/2016

“They did windows for me in the past. I'd give them an A. I would recommend them.”

Review by
06/13/2016

“They did new windows. I would say they’re an A. I have recommended them to people.”

Review by
06/13/2016

“They were doing window and door replacement. It was A+ work. I already have recommended them.”

Review by
06/13/2016

“They replaced every window in my house. They get an A+ from me. I already have recommended them.”

Review by
06/13/2016

“They put in 31 windows. I would grade them as an A+. They did a great job. I would recommend them to anybody—friend or foe.”

Review by
06/13/2016

“Out of all the companies I had come to the house and I talked to, they're the best. I'd give them an A+.”

Review by
06/13/2016

“They did window replacement for me. I'm going to give them an A. I've recommended them several times already.”

Review by
06/13/2016

“They replaced all the windows in my house. We were very happy with them. We already have recommended them actually—A+.”

Review by
06/13/2016

“It was very much positive. They put in new windows. I'd give them an A+. I've already recommended them to like half a dozen people.”

Review by
06/13/2016

“It was a stain glass door. It was very much positive. I'd give them an A+. I always talked to the two owners. We've had them out about three, four times.”

Review by
06/13/2016

“They did window replacement. I would give them a B+. The reason is because the installers stepped on my plants, and they ended up dying. I already have recommended them.”

Review by
06/13/2016

“They did a sliding door replacement. They're great. No problems whatsoever. They worked on my house twice and I've been satisfied both times. I would give them an A+.”

Review by
06/13/2016

“They put all new windows. They actually did some light construction, and I was very pleased with all of it. It's a little something in Texas that they don't normally do. I had a window and a door that were side by side and they tethered out the opening and built a cell where I could put one large window in. It was just a dramatic change, and they did a great job. I'd give them an A+. I've already recommended them 3 times.”

Review by
06/13/2016

“It was replacement windows. Overall, I'll give them a B. Overall, they did a very good job. Just one of the sills on the window was rotted, and they didn't tell me about it. They just replaced the window instead of telling me about the real problem type of thing, so I know it's not their area of expertise. That's probably why I didn't rate them higher. It's hard to quantify on a grading scale, but overall, I think I had a very good experience. If you're getting the engine on your car fixed and you just happen to find out because they're an expert that the suspension is a problem, you hope they tell you about the suspension. In my case they didn't tell me about the suspension. They just fixed the engine and later on I found out about the suspension. That's my analogy to help explain it.”

Review by
06/13/2016

“I had a positive experience with them, because of the two young men that came and installed the windows. I was very disappointed with the owner. He was very willing to sell me the product and the job, but he never even once contacted me to see if I was satisfied or happy with the work. He asked the two young men to deliver my check to him. He never even bothered himself to come to my house and collect it from me. That was a big disappointment to me from the owner, not the young men that did the work. Their work was fabulous. They worked in 1 degrees plus days, and their work is wonderful. I was not impressed with the owner's behavior. I'd give them a B+.”

Review by
07/06/2015

“Well, part of their windows do not do the job they promised. The noise abatement doesn't work and they wouldn't fix it. We have to take action. It has to be fixed. One of the three things that we said had to be, it is: it has to stop the street noise. And they said it would, and it hasn't. You can hear the cars and you can hear the lawn mowers across the street. Other people have claimed to do it. In fact, we had a set of windows a few years ago put in our other house and they do a wonderful job of stopping the noise. We have to give them a bad report on noise blockage. I wouldn't use them again. Didn't get the job done.”

Review by
07/06/2015

“Steve Drummond and his crew installed new double-paned windows for us. I have made several referrals of them to our friends who are talking about having their windows replaced. Steve comes out, does all the initial discussions and conversations with you. He talks you through things, explains the benefits and how the windows work, and gives a demonstration of the windows. He explains about his workers, too. When his crew came out to do the work, there were two gentlemen, and they could not have been nicer or more professional. We never had any dirt in the house while they were doing the work—they just made sure that everything stayed clean, and they do one window at a time so that you're not open to the elements. Steve was out here afterward to make sure that everything was just the way we wanted it, and it was. We found them in Best Pick Reports, and after we did some comparison with other companies, we decided we really liked Steve's product and the way he was going to do the installation and everything, so we went with him. I'd definitely have to give them an A+.”

Review by
07/06/2015

“Texas Energy Concepts did the windows. They were in and out and the windows look very nice. They did all of the windows. They were fine. I believe I found it in one of the booklets they sent out on highly-rated companies in the area. I guess I would grade them as a B. They had a slight problem with the first worker who came out to install them, but they quickly, the next day brought out a whole new crew to do it and they finished it that day.”

Review by
07/06/2015

“They came when they said they would, they showed up, their workmanship was very good. We did have trouble with the alarm system, which they changed over for us—which other door companies wouldn't. They came back and made it good. Overall, it was a really good experience. I found them in one of the guides I received, and they were one of three companies in there. I called and went with them. They had a reasonable price for what seems to be a good product. I would rate them an A.”

Review by
07/06/2015

“He did my windows for me. I have recommended him to numerous people since they came—I have been happy, and the other people have been happy, too. I'm a happy camper. The man from Texas Energy Concepts and his crew are incredible. I got his name from other people that have used him, and I've given his name to people that have also used them. All the way down the line, an A+ is the rating they get.”

Review by
07/06/2015

“They were friendly and professional, and the work was incident-free. They installed all brand-new windows in my house. I have recommended them. I was driving around the neighborhood, and they were installing windows in another house in my neighborhood, so I stopped one of the guys that was working there, and he gave me Steve Drummond's card. I would rate them as an A+. I had no problems.”

Review by
07/06/2015

“They installed windows throughout the house. The owner himself came out and did the initial walkthrough and quote and all that with us. He was very pleasant. He named off who was going to be on-site, and it was those guys that showed up. We were here with them, and they were very pleasant to work with and explained the whole process. It went really well for us—these new windows are great. We found them through the Best Pick Reports book. We called them up from there, and we've actually even recommended them since then to other friends of ours. I'd say they get an A.”

Review by
07/06/2015

“I liked everything—the salesman, the maintenance crew that came and did the job, and the cleanup afterward. It was all done professionally. My neighbor across the street had work done by them, and we went and talked to them about it, so that’s how I found them. I would give them the highest grade.”

Review by
07/06/2015

“The overall approach of the company is that they're very customer oriented—they want to do the right thing. They approach it in a very professional manner. They installed replacement windows throughout my entire home. The job was finished in a timely manner. I would grade them as an A+.”

Review by
07/06/2015

“Texas Energy Concepts is the company that replaced our windows, and they were awesome. I liked their professionalism, and I love my windows. They’re great. I’d give them an A. They’re honest and up front. I really liked them.”

Review by
07/06/2015

“They did a good job and they have good prices. They installed new windows. The customer service was fine. I found them through a referral from somebody I know. I would rate them an A+.”

Review by
07/06/2015

“I loved them, and I was pleased. They did phenomenal work. I’ve given them new business from other people because I was so pleased with them. I would give them all the highest marks. The windows are phenomenal.”

Review by
07/06/2015

“They did a good job, and I'm pleased with the results. They installed 44 new windows. I'd say they were friendly and professional. We were referred to them by Best Pick Reports. I guess I would give them an A.”

Review by
07/06/2015

“They did a really good job. We were well pleased with it. They installed windows for me. My neighbor across the street had Texas Energy Concepts working over there, and he referred me to them. I would give them an A—they did really good.”

Review by
07/06/2015

“They did the work all in one day, and they were very proficient and clean. It was all good—I would like to do more work with them. There were no issues that day. They changed out 11 windows. I found them through a referral. I would give them an A.”

Review by
07/06/2015

“We love Texas Energy Concepts. I liked their craftsmanship. They’re on top of their game, and the customer service was excellent. We didn’t do the whole house, but we’re planning to call them back to do the remaining windows. I’d rate them as A+.”

Review by
07/06/2015

“They were punctual and came when they were supposed to come, and I love my windows. They've come here three or four times now—I'm doing the work in stages. They were excellent. I intend to use them for the rest of the house. I'd give them an A+.”

Review by
07/06/2015

“They sold a very good product. We bought windows and siding from them. On a number from four to five, I would rate their customer services a four. I found them at a home and garden show. I'd give them a B. It was kind of a personality conflict to tell you the truth.”

Review by
07/06/2015

“Everything worked out fine as far as—good product, the people who did the install were professional, and I was happy with everything. I found them through somebody at work. I would rate them a B. I think they had to come back because they forgot a few things.”

Review by
07/06/2015

“They came in and did a good job, so we were happy. They did good work—it was a good installation, and there were no problems whatsoever.”

Review by
07/06/2015

“They were excellent. They were extremely helpful and very professional about cleaning up. It was very good. They’re an A.”

Review by
07/06/2015

“Everything made the experience with Texas Energy Concepts positive.”

Review by
07/06/2015

“Texas Energy Concepts is a great company.”

Review by
07/15/2014

“Texas Energy Concepts did a great, A-level job, and they were very efficient.”

Review by
07/15/2014

“They did a really good job and they did as they promised, so I had a good experience. I had a couple of bids, and they were the best. It was excellent—A-grade.”

Review by
07/15/2014

“They were timely, and they did a great job. We had one problem with one of the windows, so we had it replaced, and the follow-up was great. I’d rate the company as an A.”

Review by
07/15/2014

“Texas Energy Concepts did my windows, and everything was great. I would rate them as a triple A+.”

Review by
07/15/2014

“Texas Energy Concepts was great. I like that they’re timely; they got right to the point of what we needed to do, made some good suggestions, and ordered and installed everything right on time. It was excellent, and I would definitely recommend them.”

Review by
07/15/2014

“Texas Energy Concepts was fantastic. We had them do half the windows, and we’re going to hire them again to do the second half. We got a couple of quotes, and we liked them the best. They lived up to our expectations and did a good job. I’d recommend them to anybody. They were wonderful.”

Review by
07/08/2014

“They did everything they said they would do when they said they would do it, and there were no surprises, which was nice. They did a great job. The man we talked to seemed believable and like he wasn't trying to push for anything. He said he could do the job, and we just liked him. I'd give them an A.”

Review by
07/08/2014

“Their prices were good, and the people were very reasonable. I think the one bad part of my experience was unique to me—there was a terrible freeze and rain that came right at the end of the job. I'm not sure what effect that had on the job, but it was a good experience otherwise. It was all quite fine afterward. I'd call it an A-grade job. I've told other people to use them, and everyone's had a good experience.”

Review by
07/08/2014

“I had windows put in. It was very positive. The service was good. They cleaned after themselves, which was great, and they came in on time, which was a huge deal. The work was priced right in the middle of the bids I’d gotten, and I liked that the guy that came out had great ideas as to what windows to put in. He was very friendly. I'd grade them an A.”

Review by
07/08/2014

“It was positive. I guess, I like the window. It's been over six months, I can't really remember. The employees were efficient, they really, they had a rush a little bit because they had a job before that that took a bit longer than they thought, but they worked really hard into the evening to finish mines up. They did OK. Just a slight issue, so B.”

Review by
07/08/2014

“Everything they said they were going to do, they did. It was very professional, and the work was just great. We got a referral from a friend, and when we talked to the owner, we decided to go with them. I’d give them an A, for sure—they did really great.”

Review by
07/08/2014

“I had windows replaced throughout the whole house. They were pretty timely and true to their word, and the guy who came to do the work finished efficiently. He actually finished just a little bit earlier than expected. I got them out of Best Pick Reports. I’d give them an A+ grade.”

Review by
07/08/2014

“They did all the windows in our house. It turned out really well, and they were absolutely wonderful. Everyone was really nice and very professional. They were referred to me by somebody I worked with. They deserve an A—absolutely.”

Review by
07/08/2014

“Yea we didn't have any complaints. The windows looked good when they were done. The employees were fantastic. I've known the owners for a while, 10, 15 years. I'd say A.”

Review by
07/08/2014

“I had Texas Energy Concepts do work for me, and it went well. I would give them an A rating.”

Review by
07/08/2014

“Texas Energy Concepts did some work for me, and I had a very good experience. I would grade them as an A.”

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