“They did our windows. They had good, quality windows. They did it in a timely manner. Our sales guy was really good—just from start to finish, it was really good. I'd give them an A overall. The only thing, and I already told them, I would complain about was the guy that was doing the windows. He smoked. I didn't like that. That was the only thing I didn't like. Not in my house, but outside and the windows were open. That was the only thing I didn't like, and I already told them that. I've already recommended them several times.”

“They are still working on our siding. They did our windows, attic and the gutter. The windows and gutters were good, but the attic. They never came back and filled it up with the insulation it was supposed to have in the attic. The work was good. They didn't put in enough insulation, because they were going to come back and put some more. They still haven't said when they were going to come back. I would grade them a B. Still good, but still different story for the insulation. Windows were good.”

“They came back out because of the hamper hanging in the window, but I haven't had a chance to check the dust to find exactly what it is yet. They did not do any work. When they installed the windows, everything was done well. Everything was fine when they installed them. I'd give them an A.”

“They did what they said they were going to do. I'd give them an A. They just didn't clean up as you'd expect. It was with minor issues. They put some drapes on the floor to protect it, and they didn't cover all the traffic areas and left some dirt on the wood floors you'd have to clean up.”

“They were professional. They were expedient. I got a good product for the price. I had them out twice, put in all the windows and then the back door. I would grade them an A. We already have recommended them on numerous occasions.”

“They were very thorough in explaining what they were doing and why. Their crews were very professional. Everything went exactly as they described it would go. They did windows for me. I'd have to go with an A.”

“They were very professional. They did a good job in the amount of time they said they would. We were happy with the price and happy with the workmanship. They replaced some of our windows. I'd give them an A.”

“They did everything they said they were going to do and finished the job, and didn't make a big mess. They replaced the windows in my house. I'd give them an A.”

“The guys that put it in, they were all right. The guys that sold the windows to me, they sucked. The windows so far have been working out, but they lied t”

“They gave us a lower price. They replaced five windows, and they did a good job cleaning up their mess, so that was nice. I would give them an A.”

“Power Home was on time. The work was quality work, and I don't have anything to say negative. It was window work. I would give them a B.”

“We had windows replaced. They just came in and got the job done. They replaced windows. I'd give them an A overall.”

“Power Home did the work properly and in a timely fashion. They did foundation repair. I would grade them an A.”

“They did what they said they were going to do. We had the windows replaced. I would rate them an A.”

“Power Home did the work they said they were going to do. They did windows. I'd give them an A+.”

“They did a great job. They replaced windows. I would give them an A grade. I would recommend them.”

“Spectacular. They did a patio door. They get an A+ from me. I like everything about this company.”

“They did windows. It was an A. They were very upfront, honest, and punctual—everything you want them to be.”

“They did window installments. They delivered ahead of time, that was incredible. I'd give it an A grade.”

“They did a new back door. A. I like how everybody is kind of on top of everything.”

“I think it's A+. They put windows in and cleaned up. I would recommend them, yes.”

“They did windows. I’d give them a B. They left glass all over my house.”

“They did new windows. I would say a B. I liked that they were fast.”

“I'm so glad you called. The work was replacing my windows. An A.”

“They were pretty good. Because of the weather and stuff, it took them a couple of days to put it in. Probably A+.”

“Everything turned out good. A+ is good for them.”

“They did window replacement. I would say an A-.”

“They did windows. Probably about an A.”

“They did window replacement.”

“It was A+ work, they were really courteous, and really cleaned everything up. I’d very much recommend this company.”

“They were full windows that they replaced. A. They did a really good job and the quality of the windows is really good.”

“They put windows in the house and the front entry door. I liked everything about them; there wasn't anything that I didn't like. A.”

“They replaced a window. They did what we expected. They did what they said they were going to do. A+ for the quality of work.”

“They replaced about 14 windows and a back door back in November. Give it a B+. Customer service was good. I had to do some cleanup when they left.”

“They did a good job. They put in a back door. It was an A, I guess. They were good, everything they did. I would recommend them to anybody.”

“They removed and replaced all my windows. Probably a B+. Customer service, I don't know yet I haven't had to use them. Likely to recommend them.”

“They did some concrete work for us, and it was very satisfactory. They did a good job, and they cleaned up their mess. They'd get at least a B.”

“They put in some window stools. They seemed to be pretty thorough making sure the windows were installed properly. I'd like to call them an A-.”

“They put in a couple of windows. They did everything they were supposed to do and cleaned up behind themselves. From what they did, I would say A+. They did everything they were supposed to.”

“It was primarily positive. They installed a sliding glass door. They were not as neat as I had anticipated because of all the hype that was given during the sales pitch. B+.”

“My windows are in, so I would say positive. They did just windows. The quality wasn't quite what I thought I paid for. The quality could've been a lot better. I'd say a C.”

“They installed windows, and provided installs. The install crew was pretty clean—that was good. They cleaned up and did pretty detailed work when they were painting. B.”

“I'd give it at least an A; their customer service is excellent. Cleanliness I wouldn't rate an A, but it was still pretty good. They installed four windows for me.”

“It was the windows; everything was really good. The installation, up to the windows, the quality of the windows. We're real happy with them. I'd rate them as an A.”

“They did a couple projects, they replaced two windows in my home and also my back door. I liked how professional they were. They get the job done and they left my home really clean. A+, definitely.”

“They were in my house last September. They replaced three windows. They didn't do some caulking; there was some gaps and some breaks and what not, so the manager, Tim, had to come back out to re-caulk and re-set brick. A.”

“They first installed windows and they are going to install gutters and shutters. I would give them an A. I thought it was going to be less time, it was like the whole day, but everything was fine. I liked what they did.”

“They replaced my windows. The initial visit lasted too long, but other than that, the guys that came and did the work were great. The salesman was great, but it took a long time. Overall, I'd give it an A. Very pleased with them.”

“They did our windows. It was an A+ experience. Their punctuality was great. Expertise was excellent. They were very informative, they explained the whole process, and the guys who put them in were outstanding and clean. It was good, very good, A+ work.”

“They replaced 8 windows. C+. They just didn't show up when they said they were on the first install, then the windows weren't measured right, some of them. So they had to come back and do another install. I liked the crew, except for the foreperson.”

“They did windows. I'm satisfied. It took a while to get the windows, but other than that, I'm satisfied. I wasn't here, my husband was, I wasn't sure. I think they came on time. I've already recommended them to some people, but I don't know if they followed up on that one.”

“They did window installation. They were perfect, they were great. They didn't do anything that any other window company wouldn't do. The sales person has to spend ten hours in your home before you can get new windows; that's always irritating, but that's not their fault. No, they were great. They were great. I'd give it an A+.”

“I had a very positive experience. I had five windows replaced. I liked the service. The only complaint I would have, I don't remember the person's name, but whenever they came and measured my windows again for the second time, the guy was not very positive in knowing the information that I was asking. I would give it an A.”

“They replaced a couple of windows. They only replaced two windows, that's it. They were pretty flexible with the scheduling—they worked with me. They didn't leave a mess, they cleaned, and they clean up after they finished the work. The windows look good. I would say a B, because they're very expensive.”

“They put in new windows around the entire house and a new front door and back door. Probably an A. They didn't do well on the doors. There were a lot of things that happened on the doors, so that's one of those things that probably wouldn't have happened at another time, another place. I have left their advertisement out in front of my house for quite a while. I'm very pleased with the majority of everything that happened, so I definitely would and have given cards out to other people.”

“They replaced all the windows in our house. The installation was completely professional, the crew was wonderful, and the product is amazing. I mean, we've had these cold snaps recently since we've had the windows done, and the internal temperature of our house is staying pretty much even. I'm very impressed with the product, and the guys who came to install were great. I would give an A+ grade. I've already recommended them.”

“They did four windows. Everything was great, they arrived on time, and the windows are working great. They arrived on time, and the windows are working great. I had them put in toward the end of summer, and you could tell the difference immediately. I’d give them an A+ because they did great. The guys that did the installation did great. The guy came and showed me how they worked, I don't have any problem. They did great.”

“Absolutely, it was positive. They were efficient, polite, and extremely knowledgeable. They ran into a problem with the measurements, but they resolved it with very little fuss. They said they could take care of this, it took them a while longer, but they took care of it. This was the second visit they had. They did one side of the house the first time, and this time they did the other side, so both times they have been very efficient and pleasing so. I have only good comments. A+. I definitely would recommend them.”

“It was very positive. They put in like five windows. They replaced my windows that were not efficient and really helped with my electric bill. Highest you can get, and then some for the overall. They were prompt, and here when they said they would be. I mean I didn't have to clean up anything. Everything was completely clean when they left. My windows were functional and everything. Really positive, matter of fact, I've already recommended a couple of people I've got to it. I still got the signs in my yard.”

“The company who came out and sold us the product - amazing. Everything from the minute the guy knocked on our door to illicit the service to Paul when he came out and closed the deal was just fantastic. Seamless transition. Now, the company who came out and installed the product, completely different story. Which, as you well know, they're represented as power windows employees, but they most certainly are not. They're all independent contractors and when they got out there it showed. It was windows. It wasn't a good experience. They sent a crew out that was extremely unexperienced and instead of tearing one window at a time out. For starters, they came out in the middle of August. It only gets up to 115 degrees here and instead of tearing one window out a time they jerked all three of them out simultaneously. Which, I don't need to tell you what that did to the inside of my home.They couldn't get a piece of granite off, I had to grab my power tools and get the granite shelf off by grinding the screws - the heads off the screws, which was fine. And when they went to pick the granite up after they did get the windows installed, they broke the bracket off of my slab of granite. Then they turn around and pick the other bracket up doing the same thing. I mean, the only way you put a bracket on granite is by gluing it. You obviously don't grab the bracket on a 3 pound slab of granite and try to pick it up, and that's what they did. And after they broke one, they turned around and broke the other. So that was awesome. They did a terrible job cleaning up behind themselves. They left the crew of about three people out of my house for 2 hours while they were waiting on the machine to bend the vinyl. Literally, these guys sat in the front yard with nothing to do. Literally, nothing to do. What should have been a 2 hour job, they were at my house for almost 8 hours. There was a list of things. When the install was done, steve harvey who's a really nice guy he also works for these guys he had to come out two or three times to fix some things that had been done improperly. The screens were not put on, the screens were not cut to the right size. One of the handles on the sash was bent. Also we were told that the window that we installed in the master bedroom was built for air conditioning units. We actually put in a two piece window, double-home, specifically for my air conditioning unit. They measured my air conditioning unit that it would fit. It did not. They had to tear my window apart to get it to fit. Steve harvey can tell you all the details on that. Overall, the installation was just a terrible experience. It was terrible. So, again, are we talking the overall experience from the minute the guy knocked on the door, to the time y'all finally came out there three times to fix everything? Are we talking A to Z, or just my experience with the sales process, just my experience with the installation process, like what process am I grading here, because I want to be clear about it? So, I mean, I would give y'all an A on the sales, and a D on the installation, so I would probably average those out to a C. Now, let's slow down. Because the quality of work, once they got everything done, the windows were amazing. It's not the quality of work, it was the process of putting them in. Which, I guess, yea, the installation - if that's considered the quality of work? Then I would give it a D. But the finished product, the final product once they got everything done, it was good. It was the process of getting the windows installed that was just an absolute nightmare. Customer service was good. So, yea, everybody was on time to the best of my knowledge. I would say the punctuality was good. I think there was one time they ran a little late. Cleanliness was not great.”

“An A. I liked everything to the very last thing they did, so when I have a point to make a comment I'll make the comment.”

“They deserve an A.”

“They're an A+ company.”

“They're good. I would say it's an A.”

“They did windows. A+. They did a good job all around.”

“They did all the windows and two doors. An A. They were a little sloppy.”

“It was A+. I would very likely recommend this company.”

“Perfect experience. The windows are beautiful, I love it. They deserve an A.”

“We had a bathroom window replaced. They deserve an A+. I already have recommended them.”

“They did windows and doors. Like a C. I had some likes and dislikes with the service.”

“It has been OK. They've replaced my windows, like ten windows in the house. I give them a B+. Customer service was excellent, that was good.”

“I'd give them an A+. They did some windows. Their crew was professional from start to finish and the windows seem to be doing their job.”

“I had some windows replaced. It was A, they did an outstanding job. Everything was great. I recommend them. Everything was good, there wasn't any one thing I'd specifically call out that I liked.”

“We're still enjoying the windows. I think it's about the highest rating overall. We're enjoying the windows, they did a good job, and their attitude was really good. We give them high accounting.”

“I had windows, a patio door, a front door, and gutters. A+. I've already had a couple of people commenting on them, and I said, ‘Well, if you want to get you some, I can get you the number.’”

“They had to come back and finish it up. It was windows. I'd say a B. The quality of work was excellent. They were always punctual. They did a good job of cleaning up after themselves.”

“Everything is done. It's good. Nine is fine for their overall rating; A. The customer service was good. The guys who came in over here were really good. It's good, really good.”

“Not really positive, more so the negative part. I had a kitchen windows and a sliding glass door repair. The customer service is fine. I usually consider customer service somebody I'm talking to on the phone; I haven't been talking to many people on the phone. The price was outrageous for the product I got. It really was. I was foolish for not shopping around and as I found out what they charged me for what they gave me, I was completely ripped off. That's my biggest complaint. The sales person bragged about how much expertise their installers have, and they have years of experience. They have been in Houston for a while, and they started having more activity in Dallas. They didn't have enough installers in Dallas yet, so they brought up one of their crews from Houston to do the install. It took all day, I mean from early morning until almost dark before they finished. They got the caulking all over my back porch on my paver tiles on the floor. The sliding glass door did not shut, they had to come back twice to fix that. I'm not happy with the quality of the sliding glass door. I was told that's the only model they have, and that's the only model they install. There's a big ridge on the floor that I trip over every time I walk out because I'm not used to being there. It’s a really high ridge, and I'm often shipping heavy equipment out the sliding glass door, in a little cart. It's a pain because the cart always gets caught on that little ridge, and there's no way that they could give me a different model or do anything to get rid of that. My concrete floor, on the inside of the sliding glass door, when I lifted my carpet up, was totally smashed. Somebody took the concrete and by hand, laid it down in there so it would make as much of a flat surface as possible, but it was all broken up into chunks. I said it to myself, because this was after they left when I saw this, so I have about three or maybe even five inches away from the edge of the sliding glass door, underneath my carpet, is nothing but smashed concrete. I don't know how that happens. The thermal value of the installation, I was told that these windows have a very high installation value; I forget what that's called, but they don't. I can stand in front of my sliding glass door in wintertime in Texas, and the wintertime’s not that harsh in Texas. I can feel the cold air emanating from the sliding glass door. I'm very displeased with the product that I got for the ridiculous amount of money that I paid.”

“I did have a positive experience. I like how they do their work. I think overall, it was good. It was good with an exception of the payment, which seems to be going up every month. The interest portion is really hurting us, and we were not expecting it like that. I could say B+. The quality, as time goes on, that's when you really can be able to say about the quality. Everything at the beginning is pretty good. So as time goes by either six months or a year, that's when you might really try to say about the quality. Punctuality was all right, but there were some frustrations on the highway that caused delays. So, with that, the experience, and the understanding of the performances it is a B+ toward an A. They cleaned up after doing the work.”

“My experience was really good. They did really good, excellent job. I'm really happy about that. It’s a real power saver. They did a great job and the windows are awesome. They did a terrific job. I don't have anything bad to say about them. If I did, I would say, but no. They did a perfect job from what I saw because I was watching them, looking at them while they were working and all of that, and they did an excellent job. These guys are good at what they do. I’m very much likely to recommend them. On a rating scale making ten the highest, I would rate them a ten. I don't have nothing to say about them, and they built a very good, excellent product. They did a good installation. These guys are good at what they're doing.”

“Somewhat positive. I say that because I like the windows but not so much the cleanup afterwards. I would give it a C+. It was the whole sales pitch. They assured me one thing and then I ended up getting something different. They assured me how professional they would be, they're the best in the business; and then it turns out, while the windows came out great, professionally no it wasn't great.”

“They’re very professional. The guys did a great job. They got their work done and cleaned up very well after themselves when they were finished. The follow up was good and we're pretty pleased. They replaced ten windows for us. I'd give them an A+ grade; they've done a great job. I'd recommend them if someone asked us about them.”

“I would say A+, definitely. They replaced a few windows. I liked that they did everything well, and really fast. They were really consistent. They did everything they could to keep me informed throughout the process and give me timelines and everything, so they were really open about it and communicative.”

“It was good. They did some windows. A. They messed up my floor, they called and said they’d fix it, but they didn't do a very good job at it. I've got some nicks in my floor. Customer service was good, they tried. Good expertise. Likely to recommend.”

“I'd definitely give them an A. I didn't have any complaints except for the rescheduling. That's about it. It's fine. Other than making the schedule, I don't have no complaints. They did windows and roof. I would recommend them.”

“I could give it an A. They were very friendly, they explained everything, and they were on time. Actually, the installation was early. The windows were manufactured quicker than expected so they scheduled a new date with me.”

“We had all the windows repaired and the sliding door on the back. I would say like A+. I’m very likely to recommend.”

“It was kind of neutral, to be honest with you. They did the gutters and installed the new front door. B. They were late.”

“They did a new front door. They get an A+ from me. They showed up right when they said they were. They picked up very well after themselves.”

“They did windows. I would say A, A. They were definitely on time, even early. Cleanliness and expertise both very good. I already have recommended them.”

“They installed my windows and a sliding glass door in the back. I'd give them an A grade. Quality of work and customer service were good. Punctuality was good too. There was some shards of glass that were left behind.”

“I had a pretty good experience with them. They replaced a few windows for us. Based on what they've done, I'd give them an A because we haven't had any issues and they were always very prompt. When they did the install, they did very well, very professionally, and I never had any problems with customer service.”

“They replaced our windows. I'd definitely give them an A. So far, I haven't had to do anything else beside the window replacement. They left a couple of things behind after they replaced the windows. There was a nail here and there, but nothing too bad.”

“It's been positive. We financed four windows with them, but the difficult part of business doing business with them was in order to get the deal and the price they offered, you had to make a deal right on the spot. You didn't have any time to think about it. not criticizing them, I guess they have to get folks to get people to make a decision, I guess. We're pretty happy with the windows, although we didn't have them very long. Since then, someone came to me and beat their price so bad, I could've saved so much money. I'd probably give them a B.”

“It was very positive. They installed new windows. I'd give them an A+ grade; they did an excellent job. They were personable, and took time out any questions I had they answered. They pretty much took everything that I wanted, and my wife was very pleased. They were on time every day; as a matter of fact, until the day the job was completed. They were good, they cleaned up and didn't have any problems with cleanliness or expertise.”

“Great work. I did not have a problem with my experience. They replaced the windows. An A+. I could not have asked for a better group of men. The gentleman that came to the house and worked on it, came and had to get me when he came to the door the first time. I'm telling you, they were wonderful. I've already recommend them about five times.”

“The product is very good; the windows that they installed for me are fantastic. The installation wasn't really what I was looking for. First of all, they never really told me that it was going to take so long and now I have probably forgotten but I think it was like a 1 hours or something, so that would've been a huge difference if they had told me up front how difficult, laborious the process is to install/ And also I think they were not like focused to really get me a great experienced, they think that they have trouble so they were concerned with trying to do with what they were supposed to do, right? But they priced themselves. I would say it's negative because, you see that the problem that I paid for was like 1 thousand dollars. So for 1 thousand dollars, I was expecting a very smooth experience, and it wasn't. So you know it's my impression of them that was they did great, the installation should be much better. For installation, it definitely would be C.”

“The windows. It was a good experience and that's it. I would give them an A rating.”

“They put in new windows. I'd definitely give them an A+ grade. I would recommend them.”

“They replaced all my windows. I'd rate them as an A. Punctuality was good.”