“They were excellent, professional, and I couldn't have asked for a better experience and a better product.”
“Work on our roof was done in one day and we could not be happier with the results. Clean up was done very efficiently. Crew was very considerate and very polite. Inspection was done a couple of days later and we are very satisfied with our new roof.”
“The quality of the product and they were very professional and efficient. They were also up front with everything I was purchasing.”
“I generally do not recommend contractors to people unless I have done enough work with them.”
“Everything was good from start to finish.”
“I am very pleased with how everything was handled. I would recommend them to friends and family.”
“Quality work and quality materials”
“Start to finish was a top notch experience, coming from someone who works in a different construction trade, the experience with Power Home Remodeling is exactly what I hope my customers experience with us. Knowledgeable, experienced and ready to get the job done right!”
“I've already recommended them to friends. I love the windows. The crews were very knowledgeable and respectful of the property, but I did have a tiny little issue with the clean-up. There were little pieces of glass laying around they missed and I understand the crew was under duress because they were delayed by two hours because of the warehouse. It was also the weekend and they had two more jobs to do after so I kind of had to help with clean-up, but they were fantastic other than that.”
“Punctuality and professionalism”
“I think the folks who arrived to do the work did an excellent job. They went above and beyond. The gentleman who conducted the inspection did a really good job. Everyone did a really good job.”
“They were very thorough and professional, so I would recommend them. They did a good job.”
“Overall, I am well satisfied with the complete service, from the first person at the door all the way to the final closing and walk through.”
“Good communication and their app helps keep track of everything.”
“Professional people, professional windows, and professional installation.”
“Power must adhere to the schedule they establish; they set an installation time with us and altered it twice; they must maintain the time once the homeowner agrees to it.”
“great windows. but found a lot of broken glass shards in the days after installation. our son cut his foot.”
“Could use more effective communication on instal details”
“I had a front door install and 3 windows, really 6 windows since they are connected. They did not even do the door. They sent several appointments. I am in the military, making it hard to take off. They set different appoints to get measurements right so that the installation would go smoothly. They mis measured not one, not twice, but three times. The day of installation came and they said they couldn't do it. They just said it was give and take, they are humans and make mistakes. They did nothing to prove satisfaction, they wouldn't even waive my credit card fee. They wanted out of their side of the contract. If I were to have decided the day before that I no longer want the door or windows, I wouldn't have been able to get out of my side of the contract. So why did Power get off Scott free. They only offered a sorry. They showed no remorse and honestly seemed like they did not care. I told the guys that were here that it was not their fault, but I do feel like I deserve some compensation for all the appointments for no reason. They just said at least they did the windows. I could have gone with another window company. I could have taken my hard-earned money to Maverick. I only went with Power because they were throwing in a door. I should have gone with Maverick. They did not keep their word.”
“The sales team over sells the entire process. The hour and a half (at minimum) sales pitch promises more than the operations team can deliver. From time commitments to cleanup, there were numerous issues which were not close to what the sales team told us were minimum standards.”
“They were very helpful throughout the whole process.”
“The gutter installation crew stepped on my roof and bent it all up. I am still waiting for a resolution.”
“Windows are beautiful and functional. Strong construction will aid in durability and safety. The work crew was on time and went straight to work. They finished quickly and cleaned up after.”
“They were good about covering all aspects of the details of the job and that is really great.”
“From the corporate side and the representatives, they all have been very cordial and easy to work with, as well as understanding. The quality of work is a little lacking. I think I have had to get something redone at least once or twice. They have been very forth coming and honorable in the way that they are willing to remedy their shortcomings in their work. It is rather annoying that they don't do it correctly the firs time.”
“Power Home Remodeling was very professional.”
“They are well organized. The work done was exceptional.”
“The crew is very professional. I have been very satisfied with the work they do and the time they do it. They are pretty thorough.”
“I would recommend power for your home improvement needs. From my windows, siding, gutters, and everything else power provided to us..”
“Each Peter dealt with was knowledgeable, professional and enthusiastic. The project was right on schedule. The one minor issue was resolved quickly and successfully.”
“The quality of their work and employees”
“Power was a great company to work with. All of their team members were very professional and very nice to work with. They gave kind of a personal touch to their ability. They were very personable and very sympathetic to everything. They were very good about everything!”
“I liked how professional everyone was and explained everything as they went along.”
“Fabrication of the new windows was very quick compared to other companies. Installation was done quickly and with as little disruption and mess considering what had to be done.”
“Power Home Remodeling was timely and had good management.”
“The workman were wonderful. They protected my house, they were very professional, they let us know everything they were going to do, and the cleanup was amazing. We were very happy with them.”
“I had 3 services done by Power. Everything was done in the time they quoted and was good quality.”
“Everybody was fast and did a good job.”
“Great work!”
“Decent communication, love the dashboard. Everyone I spoke with in person and on the phone were/are pleasant and knowledgeable.”
“It is brand new, so my experience with them is only a week into it. They were very prompt delivering and came at times they said they would. They were very precise and on schedule. I am just waiting to get some warm weather to see how well the system works.”
“My experience was fine, and they were professional.”
“Fast,expert work”
“Everyone has been friendly, knowledgeable, and helpful.”
“Expert men working together efficiently”
“Was a easy transaction”
“We will gladly recommend their services”
“They were thorough on their presentations, and the quality of their work.”
“The door install was fantastic. There were a few issues with siding, but nothing major. The gutters were fine except for cleanup. The window install was not great. The windows were not the color we expected, and when calling about our concerns, the manager we spoke to was very rude. We’ve had to repeatedly have people out to see all the problems we’ve had with all aspects of this install.”
“The crews can't be trusted to use the right materials. They used broken down pallets on my house. I found them untrustworthy. I basically never want to see them on my yard again.”
“There were fast, friendly, and provided responsive service all the way through the process.”
“I think the price is too high for homes in this area. If I had shopped around more I believe I could have found a better price for similar quality windows. You installation was excellent and very professional.”
“Because of the quality of the material and it's workmanship. It's has improved the appearance of the front of the house.”
“Everyone from Power Home Remodeling except the last guy did very well.”
“They were very organized and made it easy to get everything done through their app with the paperwork. It was clear on what was to be done and how it was going to get done, so there were very few questions.”
“Everyone was great to work with and made the whole process smooth. The windows were installed pretty quickly anf they look great!”
“The salesman was courteous, knowledgeable, and not pushy.”
“I would recommend them to a friend because the windows are very good quality, but I do have an issue with other stuff that I found after they left.”
“Power Home Remodeling was fantastic, professional, and answered all questions.”
“It took too long to respond to warranty issues.”
“I would recommend them to a friend because we are enjoying the windows. They're fantastic.”
“It was a good experience.”
“They were very professional, quick at completing the work, and friendly. It was a great experience.”
“Would very happily refer anyone to Power Home for windows. The training and polished approach to a major project made the process as painless as possible.”
“Project took too long to complete because materials were ordered incorrectly. Then it took too long to reschedule. Better communication needs to happen between administration and work crew to minimize project delays.”
“The crew that was sent did a great job covering what the sales person told me. The customer representative who came and looked at the original job failed on a lot of things. To this day, the job is not really complete because I have a window draft that was not supposed to happen. The North facing windows were not sealed properly. There were some things that were not finished because the crew that was sent over was too small for the job. I asked the gentleman for a big crew because I had to leave that day by 4:00 PM, and I had to cancel my weekend plans and my time was ruined. They were sent with incomplete materials that were needed because one guy said it was not needed, so they did what they could to cover your company and make it look good. I was not happy.”
“Contract wasn’t fully explained. I wasn’t aware of the third party financing”
“Our experience with Power began with a sales meeting in September, during which we explicitly asked whether the work would be completed by Power employees or outside contractors. We were clearly told by the salesperson, Jose, that Power did not use contractors and that all crews were direct Power employees. This was one of the primary reasons we chose to move forward with Power. Unfortunately, we later discovered this was not true. When the gutter crew arrived, it was immediately clear they were contractors. They arrived in their own vehicles and did not present themselves professionally. The gutter and fascia installation took two days, and the completed work was extremely poor. Metal scraps, nails, bolts, and debris were left all over our yard—an especially serious concern because we have small dogs. We spent roughly 30 minutes cleaning our yard after the first installation attempt. We also learned that the gutter crew was the same team installing our soffit and fascia. The workmanship was unacceptable: the fascia was not flush against the soffit, corners were rounded instead of square, and there were visible defects everywhere. Despite this, the crew attempted to have us sign off on the work and begin our warranty, which we found completely unreasonable. After calling Jose, he came out to inspect the job and agreed that the work was unacceptable. Power then sent a single individual to “fix” the issues, but the language barrier made communication extremely difficult, requiring phone translation apps. After his work was completed, we again had to spend another 30–45 minutes cleaning the yard—this cleanup was even worse than the first time. The fascia still had ripples, kinks, and large gaps in the angle cuts. By this point we were extremely concerned about moving forward with the window and door installations. Ultimately, a third crew was brought in, and they redid all the fascia around the house. However, there is still one unfinished piece in the backyard that we are not satisfied with. The project manager, Sal, told us he would be on-site when the work was completed to personally approve it. He did not show up. Instead, we received a call from him later asking us to finalize the job. This entire project has been a frustrating, stressful, and inconvenient experience. The only positive part of the process was the window and door installation crew, who did an excellent job. We requested multiple times to speak with a manager regarding our concerns, but no one ever called us back. At this time, based on our overall experience, we would not recommend Power to family or friends. We have pictures of all the unacceptable work and the mess that was scattered around our yard.”
“Very professional, courteous, and skilled craftsman installed our doors. They were on time and knew exactly what they were doing.”
“The entire process was very well executed. Everyone I spoke to was polite and courteous and responded promptly to my questions. The installation team arrived within the time window given and each of them were polite and smiling throughout. The QA manager after the installation was done checked each window for functionality and answered all my questions. He found a broken balancer and bent screen and scheduled for someone to repair them two days later. He also repaired a torn screen himself.”
“Product quality and installation teams excellent, everything else needs work.”
“The salesman and the window quality was good. The installation crew showed up late and worked in the dark which means we couldn’t get a good look at the finish until the next day in the light. I called and complained, sent pictures of the problems with the installation and still haven’t heard back from anyone. FYI, the crew also left lots of trash behind, including broken glass.”
“Professional, experienced, detail and quality oriented.”
“They were here when they said they would be, and finished in a timely manner. The quality was excellent.”
“Better ways to communicate, like in an email form.”
“Power Home Remodeling was very professional and provided timely assistance.”
“Sales representative Sabrina spent hours explaining the process,”
“Everybody that we talked to was extremely professional. They came in and did the job as promised. They finished in 2 days, and we had 14 windows done in our house.”
“There was great communication and quality work.”
“They were very professional and timely.”
“The people were very professional, organized, and courteous. The work quality was very well done.”
“I love the presentation. Material looks great.”
“Very prompt and professional”
“Excellent quality and workmanship! Windows & doors look fantastic and we can already tell a difference with our AC/heating system running less time. Great follow-up! Everyone treats you as a valuable customer! Phone menus are short and calls are answered quickly by real people.”
“Very efficient”
“Power Home is one of the most efficient companies I've worked with in a long time.”
“I would recommend that the particular home improvement, for example, we did roofing, I'm going to recommend that my friends and my neighbors research thoroughly all the aspects of doing any major home remodeling, in our case, it was roofing to do this prior to agreeing with any company and I think that that's just good sense.”
“Power Home Remodeling was great and wonderful. So far everyone that has come to our house has been fabulous.”
“Great”
“I would like to recognize the representative, David George, who came out to give us an estimate and showed us what the windows could and everything. He called the windows that we got windy. Melissa who came out to make sure that all the measurements were great did a really phenomenal job too.”
“They did excellent work!”
“Everyone we encountered was very friendly and professional. They were always on time, if not earlier. I appreciate the various stages of communication throughout the process. I felt well-informed and that the company took time to consider my questions and feedback.”
“Did what they promised. Showed up when expected.”
“There were a lot of choices when it comes to window installation, and of those choices, Power did an excellent job in this home.”
“They were very professional, and they handled me well under the circumstances.”
“The work was was done quickly and we'll don't the new gutters really accented the house really well”
“Very nice and, no pressure.”
“Courteous and professional from initial contact to completion of the project. We are extremely satisfied with the quality of the windows. The project crew was totally professional and highly skillful during the installation of the windows. They completed the job (20 windows and two sliding glass patio doors) in less than eight hours, including a thorough cleanup of the work site. They were very careful to protect the flooring, furnishings, and artwork in our home. Indeed, Power home Remodeling provided us with the best home improvement project we have ever experienced.”
“The installation crew and the one-day service were excellent. The installation crew was exceptional. I liked how they cleaned up. Communication and customer service were excellent. They cleaned exceptionally well.”
“Power Home Remodeling is requesting your feedback on a recent home remodeling project with them by completing a brief survey. Note Complete the GuildQuality survey regarding your recent home remodeling project with Power Home Remodeling. here”
