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AreaSet
“Installed Brennan windows in three (3) different properties. I think that says enough…”
“Poor quality work - all problems preventable - poor management - months to fix problems - caulk failing in less than a year”
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“Everything was accurate and professional from start to finish and our home has been completely transformed by their excellent workmanship!”
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“I didn't get a lot of updates about the status of the project, so I spent a lot of time wondering where things were and the timings for the project”
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“Brennan Enterprises seems to really care about the customers and their satisfaction.”
“Quality of work and professionalism from installers”
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“Great windows but this last time they we’re missing many of the windows and should have never come until they had all of them.”
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“We replaced an old steel back door on our house. We wanted a 3-lite door that fit the modern style of the house and have us visibility to our newly built back patio. And we wanted a door with improved energy efficiency as t the same time. We compared many brands and products but decided on the Provia product with Brennan and couldn't be happier with the product and more importantly the installation! Would highly recommend.”
“Brennan is respectful, consistent, professional and offers a variety of options for each customer to select from to get the best combination of quality, aesthetics, and value.”
“Very professional at every level.”
“I have had windows replaced and I am very happy with them. They are better quality than the original windows. strongly agree. On a 1 to 10 basis they get a 9.”
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“I will definitely use another company for the other windows that need to be replaced. The installer who put the windows in was not good.”
“I LOVE my new door, but can't stand to look at it from the outside. The caulking job on the right is very thick. I was told it was because the existing brick is crooked along that side. I understand that part, but I don't understand why that wasn't factored in when the door was measured. We waited roughly 6 months to get our door. The nice installer also pre-measured the door for ordering purposes, but never mentioned this was going to be a problem. I live in an older neighborhood and know we have paid 5,000-7,000 more than our neighbors who have replaced their front doors. Our door and caulking should be reflective of what we paid. I'm embarrassed -Your eye does not see the beautiful door, but the super, shiny, thick black caulk. So, now I'm trying to cover the area with tall trees and plants, again more money! I called your company, and could not get a timely response to my inquiries about the caulk problem. When I did get a response I was told I would have to pay to fix it?? I'm very sad that the problem wasn't considered before the order took place. So, no, I cannot recommend your company.”
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“Have had three doors installed by Brennan and all were of superior quality.”
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“Much more affordable than some of the competition for quality NT windows, professionally installed. They are quiet and the electric bill has dropped too. We have recommended Brennan several times.”
“It has been a pleasure working with Sean and the Brennan team.”
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“I found that working with Carolyn made this process so easy and she was very professional. She is well versed on the products and the importance of getting it done correctly .”
“Work to fit client’s needs. We’re reasonable and very efficient”
“Very professional and high quality of work.”
“Excellent window quality and excellent personnel.”
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“Straight forward sales process and details about product and pricing. Installation was good but quality of install and clean up had lots of room for improvement. Even gave the feedback to Brennan customer service rep after install that bushes were damaged and some needed to be replaced along with debris under almost every window. She said thanks for the feedback and ended the call.”
“We have actually recommended Brennon to several people who have used their services which was based on our first experience. Unfortunately, after this last experience, We can no longer recommend them.”
“Scott was out quickly after I contacted Brennen”
“The windows were installed fast and very well!”
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“From estimate to installation this company was top notch. My home is Stucco and there was no damage during the installation.”
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“We would highly recommend this company to install or upgrade any door in your house. We are incredibly satisfied with the quality of the product and the service.”
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“Great experience from beginning to end!”
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“Slow to fix warranty problem, several instances. I have been without a screen door now for about two months while they are waiting for NT windows to approve warranty work, after they had already told me NT had denied them. I have no idea what is going on now.”
“Would have given 5 stars if your installers were employees and treated better than an independent contractor. Shame on you for not paying medical expenses to your installers if they get injured installing your windows. Profit over compassion is despicable. A great window installed poorly is a piece of crap. A great window installed properly is a gem.”
“Everyone at the company was knowledgeable, helpful, and friendly! Frank, our sales rep, helped guide us and determine the best fit for our needs and wants. The office staff was always helpful when we called with questions. Clayton and his install crew worked hard every time they were at the house. They were able to install with as little disruption to our daily life as possible. They cleaned and kept supplies neat and organized while installing. The overall product is energy efficient and great looking! The windows updated the look of our home - we love them!”
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“Quality windows and even better installation team.”
“No warranty on defective products”
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“The process could not have been easier from start to finish, manufacture and delivery was ahead of estimate, installation smooth and the door looks amazing and has transformed the room.”
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“All three crew were professional and pleasant to work with. Excellent service and work looks like it was original on the house.”
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“I appreciated the professionalism and courtesy of every person involved with this company. I am very pleased with the results.”
“The install was good and professional but disappointed in the quality of the screen door. It was purchased as doggy door and doesn’t seal good and blows open easily with light wind.”
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“If asked for a company that installs new doors, I might recommend Brennan or I might not. The high cost, the lock mechanism needing to be replaced and the long wait for a door would be something I would have to share with a friend. I would also mention that it took months and numerous emails to finally receive the touch up paint that was originally promised to be delivered along with the installation. I understand that the touch up paint and the lock come from the manufacturer, but we had a non-working door for weeks until the new lock was installed. I also had to remind Brennan beginning in April about the touch up paint and did not receive it until June. And then I had to go to the post office to pay shipping to pick it up. We really like our new door, but your quality control and shipping issues are not something we expected when we pay that much for a new door..”
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“They met my expectation in all areas.”
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“We have been very satisfied with the quality of the windows and the installation process!”
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“I signed the contract on December 7, 2020. Was told that I should have my windows by the end of January to mid-February. I waited and I waited and I waited. I was finally notified around the end of April my windows could be installed. Voiced my displeasure to Dale on how long I had to wait to hear from them- no apology, no explanation. Never heard from my sales guy about the delay or anyone from the Brennan. Really poor customer service.”
“The Rep was very professional, patient and did an outstanding job in showing me products to fit the need we had”
“Very happy with the install and quality of windows.”
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