Brennan Enterprises
8th year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Brennan Enterprises has received 4.8 out of 5 stars based on 554 customer surveys.
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8th year as a Best Pick Call
"Since 1979, Brennan has taken a one-stop-shop approach to home improvement by offering a variety of products and solutions for your home. Our goal is to create customers for life by providing excellent customer service, the very best installation teams, and a variety of services at competitive prices."

Kerry Brennan | President
Company Information
Services Offered
Brennan Enterprises specializes in energy-efficient replacement windows and doors. The company offers a choice of vinyl, aluminum, wood-clad, fiberglass, and composite products from national and regional brands.
Services Not Offered
The company does not offer window or door repairs unless it is for a previous client.
Warranty
Lifetime warranties are available.
Company History
The family-owned company was founded by Kerry Brennan in 1979.
Distinctions
Brennan appeared on Remodeling's 2015 Big 550 list and was named a Window & Door Top Specialist in 2014. The company is also an EPA Lead-Safe Certified Firm and an ENERGY STAR Partner.
Additional Information
Brennan provides specialty doors, such as bifold, multi-slide, and lift-and-slide doors. Brennan offers windows from numerous brands, including Andersen, Milgard, ProVia, and Ply Gem.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Flower Mound, Highland Village, Lake Dallas, Lewisville

Compiled Score:

Brennan Enterprises has received 4.8 out of 5 stars based on 554 customer surveys.
5
488
4
41
3
19
2
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/10/2017

“I've used Brennan Enterprises a couple of times. They're efficient, their prices are reasonable, and they do good work. They installed the siding on my house 17 years ago, they've repaired issues, they've replaced a window, and I would probably have them replace the other windows that need to be replaced as soon as I can afford it. I'd give them an A+. They're awesome; I can't recommend them highly enough. If I'm going to pay somebody that much money, then they're going to be good at their job.”

Review by
10/10/2017

“I dealt with Brennan before. They're the one that I purchased my windows and screens from, and they did all my siding. They did my soffit when I was building my house, and Brennan Enterprises has been really good. They replaced my French doors recently, so my experience has been positive. I'd grade them an A.”

Review by
10/10/2017

“They were very helpful, did what they said they were going to do, answered all of my questions, and were easy to work with. They did the siding, and we had windows replaced as well. I'd give them an A. They did very fine work.”

Review by
10/10/2017

“We had some windows replaced, and a door replaced in the back and we moved before that work was completed. We had them do work for us many times. They were very good. The quality of work was good as well.”

Review by
10/10/2017

“I guess everything went smoothly. They were great—don’t have any complaints—they did a great job. They did windows as well as siding, and I would give them an A+. Everything was great.”

Review by
10/10/2017

“They just did what they were supposed to do. They did siding and put in a French door. They would get an A+.”

Review by
10/05/2017

“They told me what they were going to do, and they did it. They communicated well. It was windows. Let's just do an A+.”

Review by
10/05/2017

“They did a couple windows for us. They replaced two windows in the master bedroom. I'd give them A+.”

Review by
10/05/2017

“It was good. They put some windows in. They finished, and I would give them an A.”

Review by
10/05/2017

“I'm doing gutters for them, and windows. It's been good. I've got no complaints.”

Review by
10/05/2017

“They did a great job. It would be an A+. It was window replacement.”

Review by
10/05/2017

“We did the windows. They were fantastic, so I'll give them an A.”

Review by
10/05/2017

“The salesman made it positive. Everything is an A.”

Review by
10/05/2017

“It was good.”

Review by
10/05/2017

“Brennan Enterprises did a great job for us. They did what they said they would do, in the time frame they said they would do it. It was just all windows. I'd rate it A+.”

Review by
10/05/2017

“They were easy to work with, they kept me informed about everything, and handled the insurance with ease. It was a window replacement. It was an A.”

Review by
10/05/2017

“They've just always have been reliable, on time, great work, great cleanup—and just very personable. They've done windows for us. They are an A.”

Review by
10/05/2017

“Brennan Enterprises did windows for me. The price, expertise, and service made it positive for me. They're an A+. I'll use them again.”

Review by
10/05/2017

“I ordered a door, and it was the wrong size. I wasn't offered another option other than that was all that was available. It was a C.”

Review by
10/05/2017

“Just all the people that were there were friendly, competent, and truthful—that kind of thing. They did just windows and doors. It's about five or six projects I've had them do down through the years. They are an A.”

Review by
10/05/2017

“I've had windows done and I've had the front door. Just really good installers and sales guys. Everybody's just very friendly; they get the job done, show up, make sure you know what's going on, and get it done. It's an A+.”

Review by
10/05/2017

“That was my cousin out in Arlington. I was out there when that was going on, but that was like at the beginning of the year. I think they did—basically we bought the product from them, patio doors, and windows. I'll put them down as adequate.”

Review by
10/05/2017

“I had bought some windows from them. I bought my windows from them originally like 12 years ago for my house, and I called back for a home improvement project. They're just really great people and good products. I'd give them an A+.”

Review by
10/05/2017

“They replaced a patio door. One: they were just very friendly. Two: they were very knowledgeable about the various products that I could swap out, and during installation they were very professional, cleaned up, and didn't leave a mess. It was awesome; I'd rate it an A+.”

Review by
10/05/2017

“They installed new windows, replacement windows. They had the best price, and their installers were phenomenal. Really, they were amazing craftsmen, and they did a great job; it made a huge difference. We were really pleased with them. A+, they were great.”

Review by
10/05/2017

“They installed windows. They were very clean, very friendly, and they came on time. The people that installed—they were excellent. The sales person—I would always have to follow up with her; she would not return my phone calls. In fact, I called her about installing a door, and she never called back. I would say it's a B.”

Review by
10/05/2017

“They were timely when I called out to get an estimate. They came out in a reasonable manner, explained all the windows. We had some hiccups along the way with the windows. One was broken in the warehouse. When they came out to install, they had to reschedule, but they handled everything well, and they always kept the lines-of-communication open. Even when things didn't go the right way, they were easy to get a hold of, and they corrected the problems that they could—so that all made it positive. I'd say it was an A-.”

Review by
10/05/2017

“Great. They repaired the siding that was ruined from the storm. They did my house about 15 years ago—the siding, new windows, and all. They've always been real good. They're just good people. They do good work, they clean up after it—everything. They're just real easy to deal with, so it was an A. They even went out of their way—Mr. Brennan did—to take care of problems we were having with my insurance company. He did some excellent work for me as far as providing them with everything they needed to make sure I got the best deal possible.”

Review by
10/05/2017

“It was fair. They put in the wrong windows the first time that I ordered, and the siding wasn't put on real well so it had to be repaired like three months after it was put on. I'll never use them again. The people that did the windows, they did an excellent job. Even though they put in the wrong windows the first time, that wasn't the installers fault. It was the person who did the sales. But the siding, it was fair, because it shouldn't have fallen apart three months later. They didn't seal down on the top. My husband had to go up there with screws and a screw gun to screw down pieces of vinyl on the chimney. I'd give them a D. The customer service was very good. They were very punctual. Everything was really good except the mix up with the sales person for the windows, because it was in the contract, which windows, and they brought the wrong windows and installed the wrong windows. Then they fixed it, but the sales was—it upset me, because they shouldn't have had to come back and put it on again. I didn't catch it in the beginning because I wanted the kind of windows that open down to clean, and she didn't order them the first time, although I paid for them and it was in my contract. So, I was upset they had to come back a second time. Customer service was fine. As soon as I let them know, they fixed everything, and they sent the guy back out to fix the siding—so I was real happy with the guy that came out to fix everything. But I just am not going to use them again.”

Review by
10/05/2017

“They replaced our windows and a door. They were responsive, they helped narrow it down to the right product, and their pricing was reasonable. I had one reservation about them. The installer that we used with them was good. He really tried to make his work right, but we had to keep asking him to come fix stuff that wasn't as expected. So, while I don't regret using them, I did find that frustrating. I feel like they kind of deserve a B+ or A-. I would recommend them, but with a reservation regarding just watching out for installation and making sure it's right while they're there the first time. They wanted to do good work, and I think probably when you consider other people—they're probably in line with other people. I just think most people do not do that great of work anymore, honestly. I just think people are trying to make money and go for the other job. That's why I'm hesitant to give them a low rating, because I feel like the guy that they sent out, he was nice, and he actually cared. I like that he cared; he wasn't someone who didn't care. He just, maybe, wasn't as skilled—I think this was his problem.”

Review by
10/05/2017

“It was just the windows. They replaced the windows. The one who was able to convince my insurance company that all the hail damages needed to be replaced was good, you know how insurance companies can be, but the sales representative, he kindly spoke to the insurance inspector and he convinced that lady that all the windows needed to be replaced instead of just glazed. I would say probably a B+, because I had to clean up the glass. I mean, they had to remove the existing windows, and they just knocked them out—not glass pieces, the entire frame, and a bunch of the mortar, the cement, the grout. I did find some pieces in the bedroom, as well. The workmanship was perfect, but cleaning was not so much perfect; It was decent. If the insurance company wouldn't pay me for it, at least the man was able to convince him. I would never hire them because they are way expensive, though. Funeral's cheaper than my windows. I mean, whoever can afford it, I would definitely recommend them—but for normal people, I don't, because their price is like—you pay what you get for, and you pay for quality.”

Review by
10/05/2017

“Brennan Enterprises replaced a set of door and window sets. They did their stuff on time. They were very professional about it; everything fit, and then they came back and painted it like they were supposed to do, and everything was clean and tidy at the end—no issues. I'd give them an A+. The deal was that, I had an area that was sort of rotten, and my windows were leaking. So, it's been over a week, and my doors and windows don't leak and they still look good. When they finally finished cleaning up and doing stuff, after the painting, everything was nice, neat, and no problem. They seemed to be knowledgeable. I wouldn't have had them if I thought otherwise.”

Review by
10/03/2017

“We had them do several things for us and some things were great, some things were not so great—but, overall, I thought they were good. They did our windows, and they're fantastic. The installer was great; really, really liked those. They also did siding, and it looks good. The installers were not great, and they made a really big mess. I felt like we were cleaning up the mess for a long time. Also, I had a little bit of an issue, little bit of a misunderstanding about our old patio cover—but we did work that out, and they did a price adjustment on that for us. Like I said, overall I thought they were good. I'll give the windows an A. There's really no issues with the siding, once it was up. It was just the installers were really messy. I don't want to say their work was mediocre, because the siding looks good— we just had a whole lot of cleanup after that. Customer service was pretty good; I had some trouble getting a hold of the guy who sold it to us on the patio issue, but the people in the office were great, prompt to call us. I don't have a problem with the siding; it looks good and functioning well, as far as they knew how to put it up there, and all that. I would definitely recommend their windows.”

Review by
10/03/2017

“Brennan Enterprises did storm doors—I thought it was great. They did a great job. I think the sales person was extremely good, very informative—took time to answer all my questions—and the installer was exceptional. The installer was amazing, and really did a great job. I did two custom, sliding-glass doors, so they were a little bit more complicated than the average order—so they did a great job. I’d give them an A; I have nothing but good things to say. They did a great job.”

Review by
10/03/2017

“They were fabulous. I liked the quality of the product. I've worked with them for many years. I had a small issue with the window. They came back, replaced the whole thing—no charge or anything. For the second round of windows at the front of the house, they came and had an excellent service provider and excellent quality work so I'm very, very pleased. I couldn't be happier. I had no complaints—A's across the board.”

Review by
10/03/2017

“They just came out, and he was very interested in making sure what we wanted to happen, happened. He explained all the different kinds of windows they had, and then showed us what we needed to make it all work. They were fast, cleaned up after themselves, and they were very polite. I just couldn't have asked for anything better. It's definitely an A+, and I would recommend them to anybody. They were awesome.”

Review by
10/03/2017

“The workers that they had doing the work were very excellent. They went beyond the call of duty in what they did. They were willing to help and do side jobs. I volunteered to pay them if they would do it, and they did; the windows went in beautifully and we've been totally pleased. I just had windows. I would give them an A.”

Review by
10/03/2017

“We got some windows from Brennan Enterprises. That could be another name for their business. A good price for good work. They were very responsive to what we needed. They replaced pretty much all the windows in our house. I'd rate them definitely an A.”

Review by
10/03/2017

“Their schedules were on time. They said what they were going to do, and they did a good job—cleaned up everything after they were done. They did windows—replaced the front door, and all the windows. I'd say it's an A. They knew what they were doing.”

Review by
10/03/2017

“The customer service, the salesman, and the window installers did a fantastic job. They went out of their way to make sure we were happy, and I really thought they went above and beyond everything that they needed to do. They replaced the windows at home. They were an A.”

Review by
10/03/2017

“Brennan Enterprises just worked with me as far as, what I needed, they arranged it—because I just needed a replacement window, and they got it; they picked it up, and there weren’t any problems. I'd rate them an A.”

Review by
10/03/2017

“They did our windows. They were excellent. We've used them a couple of times now, and their work is very good—they're timely, and they're clean. They have excellent products. They've done windows in two different houses. It's an A+.”

Review by
10/03/2017

“It was good. Just experienced, helpful, and knowledgeable; Brennan Enterprises had a bunch of knowledge of what we tried to do. They added a 12-foot French door on one of my walls. I'd rate them an A.”

Review by
10/03/2017

“They showed up when they said they were going to show up. They did an outstanding job, and it was just an overall good experience. They put in windows, replacement windows. I'd rate it excellent, A+.”

Review by
10/03/2017

“Just a good product and things were done when they said they were going to be done. There were some warranty issues, and they took care of them. They installed windows. I'd rate them a B+.”

Review by
10/03/2017

“They're fantastic. Very, very good work. They put in seven-foot windows in the front of the house. It'd be an A. They're very good.”

Review by
10/03/2017

“They are great. They are fast, and everything was on point. They did a very good job. They changed my windows. I'd rate it an A.”

Review by
10/03/2017

“They're just very responsive to our needs, timely, and do good work. They did window replacement, and I would rate them as an A.”

Review by
10/03/2017

“Brennan Enterprises replaced the windows in our house. I thought it was good, and I had no complaints. I'd rate them an A.”

Review by
10/03/2017

“I didn't have any issues. I wasn't really here. They just did their thing. They did our windows, installed the windows. I would say it's a B+.”

Review by
10/03/2017

“I liked their reasonable price, they were on time, and the work was well done. They did a set of windows for me, and I'd rate them probably an A.”

Review by
10/03/2017

“It was excellent. They do everything great. This is the second time we bought their windows. We love their quality and services. I'd rate them an A.”

Review by
10/03/2017

“Brennan Enterprises did what they said they were going to do and did it in a timely manner. They did windows, siding, and a patio cover. It was very good.”

Review by
10/03/2017

“They completed the work, and they did what they said. They changed the windows, out. Things like that. I'd rate them an A. Quality of work was very good.”

Review by
10/03/2017

“Brennan Enterprises did good work, used quality materials, and they did it on time. They replaced windows. I'd give them an A—excellent work.”

Review by
10/03/2017

“They did windows for me; it was very great. They did really good work, timely. That about covers it. Just windows. I'd rate it an A+. Quality of work was wonderful.”

Review by
10/03/2017

“Brennan Enterprises was very good, they were very professional, and we have actually recommended them to others. They installed windows for us. Excellent, A.”

Review by
10/03/2017

“Their customer service was good; they had broken a window, and they came right back out and fixed it—not a problem. They replaced seven windows in my house, and I'd rate it an A+.”

Review by
10/03/2017

“I like the windows they installed, and they seemed to have done a good job. They did siding repair and some window repair around the frame of the window. I'd rate it an A-.”

Review by
10/03/2017

“They installed my windows. They did well. They did a good job on the windows. It's an A.”

Review by
10/03/2017

“It was awesome. They replaced several windows; I don't recall exactly the extent, but large, plate glass windows. It was all A work.”

Review by
10/03/2017

“They were on time, and they did quality work. They did windows for me, and I would rate them an A.”

Review by
09/25/2017

“I liked just their whole operation and professionalism. They installed new windows all throughout my house. I'd give them an A+.”

Review by
09/25/2017

“They did good work, quality work. They did windows—windows and doors. I'd give them an A+.”

Review by
09/25/2017

“It was windows Brennan Enterprises did for me, I believe. I would give them a B.”

Review by
09/25/2017

“They were prompt, cleaned up beautifully. The windows are great.”

Review by
09/25/2017

“The window, they did a window. They're real clean. They were a little slow getting the product to me, but other than that—once it arrived, they did a really good job with the install. I'd give it probably a C.”

Review by
09/25/2017

“Brennan Enterprises was very professional, and they came when they said they would. They performed the job, and they cleaned up after themselves and we've been pleased with it. They replaced windows in our entryway. I'd give them an A+.”

Review by
09/25/2017

“We just liked the installer and the sales person—they weren't pushy, they were professional, and they did a good job. They cleaned up when they were finished, didn't break anything. They replaced windows. I would give it an A.”

Review by
09/25/2017

“They’re fantastic—I mean, just their customer service was good. They were timely. The product looks fantastic up on the windows, so it's just all-around great. They just replaced solar screens; they replaced those for us. I'd give them an A+ for sure.”

Review by
09/25/2017

“They did work for me. Brennan Enterprises did it, and they came back and followed up on one of the windows that was broken. I liked the professionalism and the customer service. I'd say they're probably an A-. There's always room for improvement. Quality of work was real good considering what they had to work with.”

Review by
09/25/2017

“It was for some windows on a shed. They did a good job. All I did was the windows; they took a while to get here, of course, but other than that, I was happy with the windows themselves. I would say it was just lengthy in the time to wait, but that had nothing to do with Brennan's, so I'd say an A.”

Review by
09/25/2017

“They're fantastic. The quality of their products is excellent. Their communication is good. They're timely, their quality of work is good. I don't really have any complaints at all. They installed about 15 windows, and they also installed a front and back door for us. Two separate installations, about a year apart. I would give them an A+. We would call them again.”

Review by
09/25/2017

“They installed windows for us. The windows are great. I think they did a nice job, like, they cleaned up after themselves, because they had to take out windows and put new ones in. They cleaned up after themselves, and they were very friendly—the installers. The salesman was very responsive, even, through text messages and emails about different pricing—and things like that. I'd say it's an A+. I have no complaints.”

Review by
09/25/2017

“The only problem I had was the delay. It took them several months to get that thing taken care of, even after they had the glass in stock, but, other than that, they did a good job on it when they finally got out here—so I've got no complaint about that. They were replacing a window pane that had broken, that had cracked. Once they got out here, they did real good work, and got it done. They were very cordial. I had no problem with that, other than the delay. They knew what they were doing. I'd say it was a B.”

Review by
09/25/2017

“Brennan Enterprises put the windows in the wrong place, and they left a mess. They came back to fix it. I'd never use them again or recommend them at all. Their quality—I guess the windows are fine now that they're in. The guy that sold me the stuff, you would think after selling me the stuff he would have called to say, 'How did it go,' after the install, like the salesperson, like a general follow-up after selling me thousands-and-thousands of dollars’ worth of products—like, a good-quality kind of follow-up care, and he didn't. Then, when I tried to contact the people to give them feedback, I had to go round-and-round just to try to get quality follow-up care. It was just a bad experience. I would definitely not recommend them, and in order for me to get them to follow up with me, I had to send them a message with a picture of the windows in the wrong place, and they were like, 'I don't even see how they're in the wrong spot.' It was like, really? I mean, they're clearly in the wrong spot. It was just ridiculous. They had the windows, and they were put in the wrong place. It was so bad. I did finally talk to the VP over it and, I mean, he did give me a credit back on it. But he was like, 'We do thousands of dollars’ worth of work,' and I'm like, 'I don't really care. I'm totally not impressed by your service, and all of that.' I thought they were terrible. I would never recommend anyone to them.”

Review by
09/25/2017

“For the most part, it was positive. Brennan Enterprises did a fine job when they came out, and they presented me the program, except the young lady failed to tell me that when I have shutters in my house, all through my house, and I am unable to pull the window out on the bottom. Every time we want to clean the bottom window, we can't pull the bottom window out because we have shutters and they failed to tell me that information before I bought and paid for them. They did a really efficient job in putting them in. They left things not completely clean, which I had to clean up, which is fine. But it was a good experience. I'd give them an A-.”

Review by
09/25/2017

“Brennan Enterprises did a good job, and they did what they said they were going to do. I had an issue with one of their subcontractors who had to come back and redo work which was annoying but the work they did themselves was good. They did several window replacements, like full window replacements. That was the work they did themselves, and then they subbed out pane-replacement, and the subcontractor they hired, you know, screwed the job up, for a lack of a better way to put it and had to come back out and fix it. I'd give them a B—it's the subcontractor more than anything.”

Review by
09/25/2017

“Well, I think they did what they said they were going to do, and I guess they were pretty much straightforward, and everything went well and we like the work they did. I would give them an A. They were here when they said they would be, and finished right on time. Their cleanliness was good. There was a little cleanup to be done after they left, so probably, if there was anything that was bad, a little bit but quite frankly, there wasn't a lot of room where they were doing the work, so the beds were really close to the windows. So, overall I'd say very good.”

Review by
09/25/2017

“I had a good experience with them. I was satisfied. They just did a pretty good job as far as I was concerned. It was just some doors. As far as I was concerned, they did a good job. They just installed a couple doors. I'd give them an A, because they were real friendly people, and they did a good job, as far as I was concerned. Overall I thought they did a pretty good job on customer service. The windows have been in for about six, seven months now. The door's been in for about seven months, and I haven't had any problem with them. They did a great job.”

Review by
05/25/2016

“Installers were very knowledgeable and skilled. They had to remove my shutters and I was terrified they would ruin my painted paneling not to mention the shutters. I was shocked at how perfectly they removed and replaced the shutters and the casing. There was no damage and I was thrilled. They caulked and filled holes, looks just like it did originally!! Windows perfect too.”

Review by
05/25/2016

“I had a custom window made and they were very helpful in getting it made correctly.”

Review by
05/25/2016

No review comments provided

Review by
05/25/2016

No review comments provided

Review by
05/25/2016

No review comments provided

Review by
05/25/2016

No review comments provided

Review by
05/24/2016

No review comments provided

Review by
05/24/2016

“Very nice job for replacement windows.”

Review by
05/24/2016

No review comments provided

Review by
05/23/2016

No review comments provided

Review by
05/23/2016

“Great job and have told many friends.”

Review by
05/23/2016

“I have used them on several of my rental homes and they have done a great job every time.”

Review by
05/23/2016

No review comments provided

Review by
05/23/2016

No review comments provided

Review by
05/23/2016

“Was recommended to Brennan to replace windows. Did a fantastic job and very pleased with the work. Will definitely use them to replace other windows in house and recommend them to others.”

Review by
05/23/2016

“One of twelve windows proved hard to install and resulted in a crack in the frame. The installer said he would order a replacement but we have not heard from Brennan in over a month.”

Review by
05/23/2016

“I like the overall quality of our new windows. The problem we experienced was poor customer service regarding the guarantee of the product. We bought windows from Brennan about 8 years ago, and we were having issues with our old windows. We mentioned the issue to our sales rep. as well as the installer of our new windows. The warranty dept. employee was rather slow in getting back to us. We had had to make numerous calls to the warranty dept. before the issue was resolved. Sadly, I had recommended Brennan to a friend for window replacement, and I was sorry I had done so. As mentioned, the windows are good, but the follow-up on warranty issues was a real uphill climb.”

Review by
05/22/2016

“We were very pleased with the job that Brennan did in replacing the windows in our home. Cindi Brennan was very knowledgeable and went out of her way to get us the windows that met our needs and she followed up to make sure that we were satisfied with the results.”

Review by
05/22/2016

“As a homeowner for 4 years, this was the best experience with major repair I've ever had. Service was superb. I will never use another company for widow/door, etc. they are the best!”

Review by
05/22/2016

“Each step of the window replacement process was great. Each employee we dealt with was fabulous. The windows look so good we haven't even put up window treatments on some of them!”

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