Renewal by Andersen of the Carolinas
1st year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Renewal by Andersen of the Carolinas has received 4.9 out of 5 stars based on 74 customer surveys conducted through Our Research Partners.
5
69
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3
3
2
2
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1
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1st year as a Best Pick Call
"Renewal by Andersen of the Carolinas is proud to serve the window and door replacement needs of the greater Charlotte area. We are the window replacement division of Andersen Windows, drawing on the Andersen tradition of 119 years of quality, innovation, and craftsmanship."

Sharon Sullivan | Local Owner
Company Information
Services Offered
Renewal by Andersen of the Carolinas offers replacement windows and doors in a variety of colors and styles. The company offers windows and
Services Not Offered
Car window or windshield repair service is not offered.
Warranty
Renewal by Andersen has a fully transferable warranty with 20-years on the glass and Fibrex material, 10-years on the hardware, and 2-years on the labor.
Company History
The local, family-owned company is part of a national brand that was established in 1995 by Andersen Corporation.
Distinctions
The company was named the ENERGY STAR Partner of the Year for Sustained Excellence 2021.
Employee Information
Employees wear uniforms and drive marked vehicles.
Areas Served
Charlotte, Concord, Harrisburg, Kannapolis, Midland, Cornelius, Davidson, Denver, Huntersville, Mooresville, Stanley, Charlotte, Indian Trail, Matthews, Mineral Springs, Monroe, Pineville, Waxhaw, Belmont, Charlotte, Cramerton, Dallas, Gastonia, Lowell, McAdenville, Mount Holly, Fort Mill, Rock Hill
Address
4749 West Boulevard
Charlotte, NC 28208
Hours
Mon
8:00 am - 11:00 pm
Tue
8:00 am - 11:00 pm
Wed
8:00 am - 11:00 pm
Thu
8:00 am - 11:00 pm
Fri
8:30 am - 10:00 pm
Sat
9:00 am - 10:00 pm
Sun
9:00 am - 10:00 pm
Licenses
80213

Compiled Score:

Renewal by Andersen of the Carolinas has received 4.9 out of 5 stars based on 74 customer surveys conducted through Our Research Partners.
5
69
4
3
3
2
2
0
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
11/15/2022

“They seem to have integrity and honesty. The workers seem to be really nice and friendly. I haven't had any problems with them.”

Review by
10/23/2022

“I wouldn't recommend anyone else.”

Review by
10/10/2022

“I was very pleased with the work done by Renewal of Anderson.The representative was punctual, professional and explained everything to my satisfaction. They gave me an approximate time for installation and delivered on that. The installers were courteous, on time and caused very little inconvenience for me. They were very careful and kept everything neat and tidy. I was very happy with the job they did.”

Review by
10/10/2022

“The install crew did a great job! They had a few obstacles to deal with but worked through them.”

Review by
09/29/2022

No review comments provided

Review by
09/13/2022

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Review by
09/13/2022

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Review by
09/13/2022

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Review by
09/13/2022

“I was very pleased with the service I received. The technician was excellent, knowledgeable, clean, and respectful. He did an excellent job.”

Review by
09/10/2022

“It was such an easy installation. The whole process was easy. It was good!”

Review by
08/26/2022

“The people they sent to install it were great. They were personal, very professional, and very clean. When they were working on installing the windows, I expected a mess. It was not. They were very neat and very good.”

Review by
08/26/2022

No review comments provided

Review by
08/24/2022

“Great customer service friendly staff.”

Review by
08/24/2022

No review comments provided

Review by
08/24/2022

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Review by
08/24/2022

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Review by
08/24/2022

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Review by
08/24/2022

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Review by
08/22/2022

“Great job from start to finish. Love my new windows.”

Review by
08/20/2022

No review comments provided

Review by
08/19/2022

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Review by
08/18/2022

“From the sales call through the installation, everyone was professional, helpful and went above and beyond.”

Review by
08/18/2022

“I have been the most satisfied with Renewal by Andersen of Charlotte as a whole than I have been with any other work that I have ever had done on a home, either personally or professionally. Their level of timeliness, tidiness, and professionalism is simply unsurpassed.”

Review by
08/18/2022

“Great work by the installation crew”

Review by
08/17/2022

No review comments provided

Review by
08/17/2022

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Review by
08/17/2022

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Review by
08/17/2022

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Review by
08/17/2022

“Just because”

Review by
08/17/2022

No review comments provided

Review by
08/17/2022

“The people who we dealt with (salesperson and installers) were great. These windows are a little pricey but we are hoping it is worth it. So far so good.”

Review by
08/17/2022

No review comments provided

Review by
08/17/2022

“I am not likely to recommend RBA Charlotte to a anyone especially a friend. For the amount of money, I paid and the effort they put into selling their product, I expected more following installation considering there were missing parts promised to be delivered and installed at a later but undetermined date. After several weeks and calls to different numbers someone finally returned my call. They offered it would be several more weeks before the missing parts would be delivered. It has been 6 months since the original order was placed. These parts are not major items but important items that should have been delivered with the door and windows at installation. RBA did a great job selling and installing a great product, but a terrible job following up and ensuring the customer's home was completely taken care of.”

Review by
08/16/2022

No review comments provided

Review by
08/16/2022

“I was very impressed with the windows and doors that I received. I was very impressed with the installer, all the information upfront, and the estimate. Everything was well handled and I was kept up to date with what was going to happen.”

Review by
08/16/2022

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Review by
08/16/2022

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Review by
08/16/2022

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Review by
08/16/2022

“Renewal by Andersen had a professional installation and took great care of my home.”

Review by
08/16/2022

No review comments provided

Review by
08/16/2022

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Review by
08/15/2022

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Review by
08/14/2022

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Review by
08/14/2022

No review comments provided

Review by
08/13/2022

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Review by
08/13/2022

“Every thing was totally satisfactory.”

Review by
08/13/2022

No review comments provided

Review by
08/13/2022

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Review by
08/13/2022

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Review by
08/13/2022

“We were very pleased with the quality and with the installation crew the did a really good job”

Review by
08/13/2022

No review comments provided

Review by
08/13/2022

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Review by
08/12/2022

No review comments provided

Review by
08/12/2022

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Review by
08/12/2022

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Review by
08/12/2022

“Professional and quality, what I was looking for.”

Review by
08/12/2022

“Excellent product and service”

Review by
08/12/2022

“Completely professional, respectful of my home and property.”

Review by
08/12/2022

No review comments provided

Review by
08/12/2022

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Review by
08/12/2022

No review comments provided

Review by
03/10/2020

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Review by
03/10/2020

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Review by
03/10/2020

No review comments provided

Review by
03/01/2020

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Review by
03/01/2020

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Review by
02/27/2020

“The people who did the work were very professional and very nice.”

Review by
02/27/2020

“I'm totally satisfied!”

Review by
02/27/2020

No review comments provided

Review by
02/27/2020

No review comments provided

Review by
02/25/2020

No review comments provided

Review by
02/25/2020

No review comments provided

Review by
02/25/2020

No review comments provided

Review by
02/25/2020

No review comments provided

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