Trutech LLC
3rd year as a Best Pick
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Trutech LLC has received 4.5 out of 5 stars based on 170 customer surveys.
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3rd year as a Best Pick Call
"We've been in business since 1984, and we offer guaranteed exclusion repairs to prevent animals from re-entering your home, removal and replacement of contaminated insulation, and a new, innovative gutter protection system. We're here to secure your protection and peace of mind."

Company Representative
Company Information
Services Offered
Trutech LLC handles nuisance wildlife that includes, but is not limited to, flying and gray squirrels, raccoons, coyotes, foxes, rats, mice, opossums, snakes, bats, birds, moles, beavers, feral cats, dogs, and hogs. The company also treats for bees, yellow jackets, wasps, and hornets. Additionally, Trutech performs relocation of animals and wildlife, insulation replacement, dead animal removal, and exclusion services.
Company History
The national company was founded in 1984 and now provides services in 26 states.
Employee Information
According to Trutech, all employees must pass background checks and drug tests. The company's technicians wear uniforms, and Trutech has a dedicated team that provides 24-hour service for wildlife emergencies.
Areas Served
Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Argyle, Flower Mound, Highland Village, Lake Dallas, Lewisville, Allen, Frisco, McKinney, Plano, The Colony
Hours
Mon
Open 24 Hours
Tue
Open 24 Hours
Wed
Open 24 Hours
Thu
Open 24 Hours
Fri
Open 24 Hours
Sat
Open 24 Hours
Sun
Open 24 Hours

Compiled Score:

Trutech LLC has received 4.5 out of 5 stars based on 170 customer surveys.
5
119
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34
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9
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7
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/23/2018

“I was satisfied with the overall professionalism and timeliness.”

Review by
08/23/2018

“The communication has been tremendous. If I show them that there is a problem they take care of it. He is always here when he says he will be and calls in advance.”

Review by
08/22/2018

“I would like to recognize everyone I have worked with. I have had 3 people service my yard and everyone has done a good job.”

Review by
08/22/2018

“I would like to recognize Scott, the monthly guy. He always calls and lets me of when he is coming.”

Review by
08/22/2018

“I was satisfied with their ability to remove what we asked them to remove.”

Review by
08/22/2018

“They've done pest control and wildlife removal.”

Review by
08/22/2018

“I would like to recognize my previous guy, Michael. He serviced us for 2 years and just moved on to Atlanta. He did an excellent job and was available when we needed him.”

Review by
08/22/2018

No review comments provided

Review by
08/22/2018

“I was really happy with Tru-Tech when I first started the service. They were prompt and came out and helped me right away. My service was supposed to be I presumed the first week of each month. In the month of July, the tech called me the last 2 days of the month to do the service. I was ill and told him no because they were supposed to come at the beginning of the month. I did not get any service in July. So far I have not had any service in August.”

Review by
08/20/2018

“The techs who came out were fine. I had a discrepancy with the contract. I called on the 14th of August. I got a bill when I paid up front. The bill was $107 for a monthly service. I am confused. Vanessa told me that she would turn it over to a manager. I have not gotten any call yet.”

Review by
08/14/2018

“I was most satisfied that they got rid of the squirrels.”

Review by
08/14/2018

“The original visit they met my expectations. In their ongoing service, they have been lacking due to the lack of reports.”

Review by
08/09/2018

“I was most satisfied with the young man being polite and personable. He explained everything well and he came back to check if everything was ok.”

Review by
08/09/2018

“Josh, the person who came every day to check the traps and gave us updates about what was happening every day. He went above and beyond. He had a long drive to our house every day.”

Review by
08/08/2018

“It was good overall.”

Review by
08/08/2018

“They exceeded my expectations in diligence and the animal removal. He did what he was hired to do.”

Review by
08/08/2018

“They did just what they said they would do. They met my expectations.”

Review by
08/06/2018

“Their quick responsiveness exceeded my expectations. When doing the service, they were out of the way, just took care of business, got in, and got out.”

Review by
08/06/2018

“They are very good with schedule flexibility.”

Review by
08/06/2018

“They got done what I needed to get done.”

Review by
08/04/2018

“Jason was professional and extremely helpful ridding my house of squirrels. He also animal proofed my house. I have used your services more than once and always been very satisfied with the results. Jason has been very easy to work with.”

Review by
07/31/2018

“They were very good!”

Review by
07/30/2018

“I would like to recognize the person who removed the animals. He is fantastic!”

Review by
07/30/2018

No review comments provided

Review by
07/30/2018

“Josh Fogel did an excellent job on animal removal”

Review by
07/30/2018

“I am most satisfied with their professionalism, courtesy, and prompt service every time they come.”

Review by
07/30/2018

“Both Jason and John were very helpful.”

Review by
07/30/2018

“He was attentive and came when he said he would. He made several trips and spent time doing it.”

Review by
07/30/2018

“Josh was excellent”

Review by
07/29/2018

No review comments provided

Review by
07/29/2018

“I don't remember the guy's name but he was very good. Young guy”

Review by
07/28/2018

“Technicians arrived soon after I called and they immediately surveyed the situation and started implementing a solution to rid my attic of the vermin infesting it. Follow-up inspection visits were always announced via text messages with E.T.A.”

Review by
07/28/2018

No review comments provided

Review by
07/26/2018

“Mark, or the person who comes and does the monthly service, was exceptional.”

Review by
07/26/2018

“They do everything they said they are going to do. He calls in advance to let me know he is going to be here. He comes and goes at our home and makes sure we know he's here and if we need any extra services while he is here.”

Review by
07/26/2018

“They exceeded my expectations in all areas.”

Review by
07/26/2018

“I am most satisfied with their friendliness.”

Review by
07/24/2018

No review comments provided

Review by
07/24/2018

No review comments provided

Review by
07/23/2018

No review comments provided

Review by
07/23/2018

No review comments provided

Review by
10/12/2017

“It was good, but we just didn't catch what we were trying to catch—a badger. It was an A experience; I just think badgers are hard to catch. They tried.”

Review by
10/12/2017

“Trutech was very efficient, and they did what they said they were going to do. I have the highest regards for the technicians that did our work; they got rid of squirrels for us. I would grade the overall experience with an A+.”

Review by
10/12/2017

“The personnel were friendly, to the point, and professional. They got rid of gophers for me. I would say they deserve an A+. I have recommended them to a couple of people.”

Review by
10/12/2017

“I guess I liked Trutech’s communication and service. They were getting rid of gophers for me. I'd give them an A+. Extremely likely that I'd recommend them.”

Review by
10/12/2017

“They came right over, took care of the problem, did the follow-up, and everything was good. Everything was good, like they said it would be. This was squirrels—attic squirrels. It was an A+. The person showed up on time, they did the work in a timely manner, followed up in a timely manner, and everything was very professional. The clean-up was very good; they never left a mess. Everything was good, and I don't think that there's anybody out there whose better—that I know of. I've checked with neighbors that have used other services, but they were never quite as satisfied. But this person turned out to be just as good as anybody as I've ever seen. They're better than the animal control people.”

Review by
10/12/2017

“It's freaking awesome. They're very thorough, extremely thorough. He was very thorough, and he did his job extremely well. He's in Texas. They got rid of some possums and, possibly, raccoons. Overall, I would give them an A+, and 300 pluses behind it. The dude that came over here was awesome. I wish I remembered his name, but he did his job. He knew what he was doing; he knew all kinds of stuff. I had a barn out back, and he knew all about the droppings and what-not—about what was out there, the critters, and whatnot. I'd recommend Trutech for sure.”

Review by
10/12/2017

“I'm assuming that they were successful. I was out of town, and my pool guy said that there was a dead raccoon in decay. That meant that it had been there for several days; it had died and was in decay. I didn't think that was a good thing. I'm assuming they did it all at once. I don't know that, because I don't go underneath there myself. I didn't have any complaints with customer service.”

Review by
10/12/2017

“He was really professional; he did his work and got the squirrel out, I think; we never smelled it. I'd give them an A. He said he was going to come back and pull the chain out of the chimney, and it took him a while to come back; I take it was that he was probably really busy.”

Review by
10/12/2017

“I liked that they were very professional, explained everything very well, did a good job, and cleaned up after themselves; we couldn't have been more satisfied. They checked to find animals under our home. I would grade the overall experience with an A+.”

Review by
10/12/2017

“Trutech delivered what they promised. They were good, and they knew what they were doing. They delivered what they promised; they got rid of snakes. I'd give them an A overall. They definitely did fine, and I'd be very likely to recommend them.”

Review by
10/12/2017

“I liked his courtesy, I liked his honesty, and I liked his availability. When I had questions, he always took my calls; I felt like I was important. They got a dead raccoon. I'd give them an A+, and I'd absolutely recommend Trutech.”

Review by
10/12/2017

“I think they were the ones that came and got the raccoons. They didn’t tack on any unexpected charges, and they told me what they were going to do before they did it, so I knew what to expect. I'd give them a B+. They were upfront about their pricing, but they were pricey. I had nobody else to go to.”

Review by
10/12/2017

“They told us what we needed to know. We had a pigeon infestation. They came out and did their assessment, which cost like $495. They told us what would and wouldn’t work, and they said they’d send a report in two weeks. I did have to hound them for several weeks; it was more like five weeks before we got a report from them. Then they were priced higher than what we expected, and we weren’t able to hire them based on our budget. I'd give them a B. Initially, they were on time, and then I had to call them repeatedly to get results. There was no problem with cleanliness. That was weird.”

Review by
10/12/2017

“Trutech was really expensive. I was really concerned that I had squirrels in my attic; he went up there and was up there for maybe 30 minutes to look, then set some traps. He never caught any in the traps, but then came back like two weeks later to put up chicken-wire type of stuff. He was always very nice, but I still don't know if there were ever squirrels in my attic because he didn't spend a lot of time in there looking for them. I don't think that I would recommend them to anybody. I'd give them a C; I don't have anything good or bad to say. He was very nice, good guy. I don't know if it was very thorough. I don't think their punctuality was good, either—I remember, I have a baby—I remember him saying, 'I'll be there at 9 o'clock,' one morning, and then he texted and said 'Well, something came up, so I had to go do this,' and it was like an hour and a half later.”

Review by
09/15/2017

“They're still doing work for me. David is awesome; he really is. I found a snake in my house, and I have not lived there since. I did not see the snake, but my grandson and the cable man saw it, and I'm afraid of snakes; I can't even look at them on TV. He came in—set some traps, and everything. They killed the snake; there have not been any signs of any more snakes, but I have them coming out at least once a month as a precautionary measure. There have not been any snakes found around the house, so to me, that's positive. He's very professional at what he does. He explained everything to me, what he had planned, set out, and everything. Out of ten, he would get an 11; I'd give him an A. The only thing that I didn't care for was the price—it was a little bit pricey—but I guess you have to pay for what you get. I wish they could start you at a more affordable fee for me, because I'm a senior citizen, and I live on a fixed income. So, I wish it was a little bit more affordable, but I’m very likely to recommend them.”

Review by
09/15/2017

“He just came out and checked it out and said, 'You don't have gophers.' It was a bad water problem. He was very nice, and he was dependable. He told me that he would call me before he came, which he did, and he was right on time. He was very nice. I would grade the overall experience with an A; no problem. I've already recommended them. I like people that stand behind their word.”

Review by
09/15/2017

“They’re always quite good. They removed squirrels from my attic, and they sealed that off, so that I haven’t gotten any more back in there. They have set out varmint-traps, so we’re keeping the mouse and rat populations down. They're very nice people. They've done the job, and they're nice people: what else could I want? I would grade them excellent, an A.”

Review by
09/15/2017

“I had some squirrel issues, and Trutech was doing some removal and repair. I liked that they are informative, they did what they said they were going to do, and it was pretty quick. I would grade the overall experience with an A.”

Review by
09/15/2017

“Trutech got squirrels out of my house for me; they got the squirrels out, and they haven't come back. They were nice to work with. I would grade them an A.”

Review by
09/15/2017

“They were checking for snakes. The guy seemed to know what he was talking about so that worked out fine. I'd give them a B.”

Review by
09/15/2017

“I had a squirrel problem. Trutech did everything good. He got up there on top, and set some traps and stuff for me. Ever since he left, I haven't had a problem with them. I'd give them a B overall. I'd be likely to recommend them.”

Review by
09/15/2017

“The guy was really nice, and the problem did stop, but it was kind of a lengthy process, I thought it would have been done quicker, but overall it was good. I had squirrels in my attic. Well, I haven't had the problem since they did everything, so it seems that they took care of it. I just feel like it was a little pricey, but I guess it was worth the money. It took a little time; he came out one week, and covered up all the holes, put traps up. He came back the next week to follow up, but I was getting some stuff done on my roof. So, I told him that I would contact him to let him know when he could come back to sanitize the attic. And then that just prolonged the process, so when I called him it took a little longer than I thought it would, because it took him a few weeks to get back out here. That was my only complaint, other than that he was good; I haven't had any problems. I would grade them a A.”

Review by
09/14/2017

“I think I was needing to call Trutech back. When he came and sealed up the entry where the raccoons were getting in from the outside of the house, he had put a mesh seal up there and I'm seeing mesh seal on my roof, and I have been hearing crawling up in the attic again. So, I'm wondering if they have ripped that off, and have gotten back in. He was wonderful. I'd give them an A overall.”

Review by
09/14/2017

“We definitely had a positive experience; we don't have any problems with birds anymore. It was outstanding. I told them what I wanted, and they showed up and did it. I haven't had any trouble since then. I'd give them an A; I'm really satisfied. I've been fighting with these birds for years. They're fine on everything; they show up, and they do what they're supposed to do. I just leave the gate open for them, and they come in and do what they need to do, and that's it. I get a bill, and that's it.”

Review by
09/14/2017

“Trutech was positive because they were the only one we went to. In terms of customer service, they were sweet; they talked us through everything. I would grade the overall experience with an A.”

Review by
06/06/2016

“They did a skunk removal, and they were very knowledgeable. I’d give them an A or A-, only because they didn’t catch the skunk. They were very good, and I’d call them again if I needed to.”

Review by
06/06/2016

“Trutech cleaned out an attic that had some squirrels living in and put some wiring back on the eaves. They sanitized everything. I liked the technicians. I’d give them an A for my overall experience.”

Review by
06/06/2016

“They got out to me very quickly and informed me of the problem and various solutions. We had squirrels going on, and they fixed the problem and kept them from coming back. I’d rate them as an A.”

Review by
06/06/2016

“They came out and handled the bird problem for us. He was very thorough and I liked that the way he got rid of the birds was humane. I’d give them an A .”

Review by
06/06/2016

“They have done gopher removal and armadillo removal. They do ongoing pest service for me. I’d give them an A rating. I don’t have any complaints.”

Review by
06/06/2016

“We had some squirrels removed from the attic. The technician that came and worked on the house was very considerate and professional. He seemed to know what he was doing and even though it took as much time as it took, he took care of the job. It was an A. Chris did very well. In fact, he always kept me informed when he would be there, and if it didn’t fit the schedule, we would rearrange. He actually saved me some money because of his expertise.”

Review by
06/06/2016

“We had a squirrel problem. As it turns out we didn’t have as bad a problem as we thought originally. We thought the squirrels were in the attic, and he didn’t really see any in the attic but he thought he saw traces of them. The noise we heard was outside on the roof. They were biting on our skylight. He put some retardant around that, and that solved the problem. I’d rate them as an A-.”

Review by
06/06/2016

“They  came removed a skunk that I had caught in a cage. He just came and took and took off with it. He did what I expected him to do. I’d give them an A. He was great and friendly. He knew what he was doing. I caught him and didn’t know what to do with him.”

Review by
06/06/2016

“They came around looking for snakes, put down some kind of repellent or something for snakes around the house, and set up traps. So far, I think it’s good. I don’t think we’ve seen anything since they did that, so I think it’s doing something. I’d probably give them the highest grade—A+.”

Review by
06/06/2016

“He did a lot. We had the swallows making a mud nest, and he treated all that. He put out big traps for mice and rats because we live out in the country, and he sprayed around the house for insects and things like that. I’d give them an A. We have already recommended them.”

Review by
06/06/2016

“Trutech is kind of the only folks that do extermination of rodents regionally. They were trapping squirrels that got underneath out house. Other than that, they have really, really good technicians. They were really friendly, took the time to explain things to both me and my wife, and walked us through the process. They did a really good job following up after. I’d give them an A.”

Review by
06/06/2016

“They  were really good. I was impressed. They did squirrel removal from my attic. The young gentleman was highly professional and very courteous. He took time to explain everything. He was willing to come back and do everything it took to make sure everything was completely eradicated. I was very pleased. I’d give them an A.”

Review by
06/06/2016

“Trutech came out, but unfortunately they were not able to find the animal that was making the smell. The issue didn’t get resolved. It wasn’t a bad experience. The tech was very helpful and professional and did his best to try and find it without tearing up too much under our house. I’d give them a B.”

Review by
06/06/2016

“I was having some problems with some birds in my dryer vent and the vents coming out of the side of my house. They came out, cleaned out the vents, and put new screens on so the birds couldn’t get back in. They were very responsive, and they got it done. I’d give Trutech a B.”

Review by
06/06/2016

“They put out traps to get the squirrels that were in the attic. I guess the work they did was okay but then they kept insisting that we had to pay the $6 a month. We really didn’t want to do that and it just got complicated. I’d give them a C overall because they were able to get rid of the squirrels.”

Review by
06/06/2016

“At first I had a good experience but overall I did not. I did not like the pricing because they charged me over $6 to get rid of one gopher. The technicians cut two of my irrigation lines. When I called to cancel the monthly service, the manager of the store here in Texas was extremely rude to me. I’d give them a D for my overall experience.”

Review by
10/02/2015

“They got squirrels out of the attic, made sure that none of the squirrels would come back, and were good about coming back to pick up the traps. The customer service was very good. They were very professional. They responded very quickly. They would be an A grade.”

Review by
10/02/2015

“We called because we had a snake, and they did an exclusion on my home. The customer service was great. I only worked with the one guy who came out to the house, but he was great. I was looking for a company that would handle a snake, and there's not that many. I guess they would be an A+.”

Review by
10/02/2015

“They got a skunk out of the attic a few months ago. The customer service was good. They’re an A grade.”

Review by
10/02/2015

“I would give them an A+.”

Review by
10/02/2015

“The service technicians don't always show up on time. They do what they're supposed to but it's just the times that I schedule and sometimes they're running behind or they have to reschedule for a different day. I have a monthly service so they spray and they just do whatever they need to on a monthly basis. I would say the customer service is OK. They were just recommended by the city that I live in. I would give them a B- rating.”

Review by
10/02/2015

“I thought I might have a problem but I wasn't sure. And my regular pest control guy sent a 12 year old out. He wasn't really twelve but he seemed that way. I asked him to look in the attic and he said, “well I can go out there, ma'am, but if we set a trap, we'll come back in two months to check it out.” And I was like, “no no no no no, that doesn't sound good to me.” I called my sister because she had had a really bad problem and she had told me it was TruTech that fixed it. So I called but the guy she gave me the number for said we don't work your area and it's like oh what is this with territory? But okay, fine, they gave the number for the person who handles my territory and he came out and he's like, oh my god you've got this horrible problem. It’s going to cost you all these bazillions of dollars and I'm like, oh my god, I've got this horrible problem. And he said he couldn't fix those, so he told me to have my handyman to fix those. So I called Adam the Handy Guy and he went to fix them but he couldn't fix them from the outside so he had to go in the attic. And he came in the house and he goes, 'Robin?' And I said 'yeah?' He goes, 'I had a problem at my house and whether you have rats, squirrels, gofers, whatever, they leave trails. You can see where they potty.' He goes, 'I know what it looks like. I see this all the time. These people saw a sucker and they ripped you off. You have the cleanest attic I've ever seen. I don't even see insects in your attic.”

Review by
10/02/2015

“I was completely unhappy with them. They came out to check to see if I had a rodent in my attic and we did not and then he looked all over the house to try and tell us that we needed to do all this stuff. And he charged me $200 and he had never told me he was going to charge me to come out here. My husband didn't know that we paid him. And when I called, I called his boss and his boss never called me back. I never got the money back. They never even called me back. I don't know how you can say he was friendly and professional when he used all that time just to try and make a quote for us to buy more business and charge us $200 to do it. So no. I knew somebody else who had used one of their guys. And I tried calling that guy but he was no longer with the company, so I just let the company come out. I'd give them a D overall. I would never use them again.”

Review by
09/30/2015

“They caught the wild animal that was in my house. I had a possum inside of the house, and it was one of those large possums. I obviously didn't feel comfortable getting it, so I just tried to find animal control, called them up, and they took care of that. The customer service was very good. The guy was very nice. I think I chose them just from the simple fact that they were the only ones I could find that would trap wild animals from the house. I would give them an A+.”

Review by
09/30/2015

“The guy that came was very knowledgeable and took care of my problem quickly. They even moved a bird's nest from an outdoor TV and cable box. Their customer service was very good. They came on a Saturday. They said they would be there in 30 minutes. They get an A+.”

Review by
09/30/2015

“We had a raccoon in the attic. The tech was very informative, let me know what was going to happen and what he does, and took care of everything. When he came back and did the follow-up, he sealed in the hole that the raccoon got into. I’d rate them A+.”

Review by
09/30/2015

“They were very professional. They did what they said they would do. They removed some snakes from my property. Their customer service was good. They were the only ones who would do it, which is why I chose them. I would give them an A+.”

Review by
09/30/2015

“It was good. The person came and inspected everything. That was nice. He solved all the problems. He did the protection on the roof so that the bugs could not come inside, and then they did some insulation or something. I just called them, and they were a good company. I can say they're an A grade.”

Review by
09/30/2015

“I liked the man that came out. I thought he was very personable, and he addressed the problem. I think he was very knowledgeable about what he was doing. He was very patient as far as dealing with the problem. I had squirrels in the attic. He called me, came by, and checked it. He was very efficient in all that he did, so I was very pleased with him. He did A+ work.”

Review by
09/30/2015

“I would give them an A. They made sure that we had no pests in the attic, and then they sealed our attic for us. They removed over 20 skunks that they’d trapped on our property. We were having a skunk problem, and they absolutely took incredible care of it. The guy was out almost every morning taking skunks away.”

Review by
09/30/2015

“They did the eaves of my house. They came in, diagnosed the problem, and got the job done. They removed birds that were nesting in the eaves, and then into my house. He was able to seal up the eaves in my house and put bird guards in my vents. Their customer service was good. I would give them an A grade.”

Review by
09/30/2015

“They seemed knowledgeable. They put some barriers up to protect squirrels from getting under places. Their customer service was fine. They’d get an A from me.”

Review by
09/30/2015

“They took care of my bugs and a raccoon problem that I had. They are just really good and very professional. They would be an A+ rating. They're wonderful.”

Review by
09/30/2015

“They solved the problem in a nice manner. They caught a squirrel that was in our attic. The customer service was great. I chose them because they could get the larger animals. They get an A+ rating.”

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