Leaf Home Water Solutions

Sevor Klu

3 months ago

Great job. Dustin the installer did a wonderful job. He setup up all the items and explained to me what each one does.He also recommended the best crystal salt to purchase to maintain the system to optimize it efficiency.. Thank you so much. We are very happy with the system. The water taste much, much, much better and i now really enjoy staying under the shower for a long time.

Tim Green

2 months ago

First Brad Hoke who installed the water system was Fast, did a clean and Great job and worked clean. Around my area doing a good and caring job and being frendly is rare at best. I'm hoping the system lives up to the care of the install from Brad. It looks good and with the previous water issues that was why we purchased this system in the first place it performs well. I'm surprised that leaf filter co. does not do a 2 to 3 mo. Follow-up and retest the water to confirm results and do any adustments if needed ect.

Gene Allar

3 months ago

Friendly, on time, efficient, quick to answer questions, and fairly priced. Hard to find those qualities these days. WHOA, hold on! My original review has changed. I downgraded my 5⭐ review to 3 stars. Honestly, it should have dropped to 1 star—or even zero—but no one reads the rant of a one-star review. It only took three days from the quote to the installation. That's amazing, right? Well, hang on. There's more to the story. The installation itself went great. It was quick, looked original, and was everything you would expect from a well-known company... until I went into the crawl space to inspect the quality of the work. There was a leak at the main fitting that left a puddle on the ground. Also, the main bathroom had been left out of the filtration hookup. Here's where the great service ends. After three texts and one phone call to the salesperson, Brook, plus five texts and two phone calls to the service representative, Matthew, I still had no scheduled repair date. One call to the franchise customer service department finally got a repair date scheduled. Great—something was finally getting done. Or so I thought. As it turns out, they don't seem to care much about their customers once they've been paid. The scheduled repair date came and went without anyone showing up or even calling. As I write this, I'm on hold with customer service for the third time and have been waiting for over 35 minutes. UPDATE TO FOLLOW NEXT WEEK!! UPDATE: My wife and I were sitting on our deck enjoying a hot, humid 90+ degree day when the system started its purge cycle. It pumped water out at a significant flow rate for more than 20 minutes. While North Carolina has water restrictions that prohibit home car washing and limit irrigation, I sat there watching our grass turn brown while the system dumped what appeared to be 40–60 gallons of water into the rocks beside our house. I can't tell you whether that's normal because, after being on hold with customer service for more than 20 minutes, I gave up and hung up. UPDATE TO FOLLOW: 7-9-2026 Well, it looks like I've officially been added to the list of annoying customers. After several texts and calls to my new bestie at Leaf, Marcos, he's no longer returning my texts or calls either. I've learned an important lesson: don't leave a negative review after you've paid the bill but before the work has been completed. So, the waiting is over. If they don't want to finish the job, what can I do? 🤔 Well, let's see... There are literally hundreds of places on the internet where I can leave a review. For the next few weeks—until I get over being shafted—I'm going to make my opinion known wherever people are willing to listen. Maybe I'll save someone else from this nightmare.  Can't wait for the next time I need service.  Bet it will be great.

Fernando Discua Jr

5 months ago

Very happy with our experience with Leaf Home Water Solutions. Dustin did a great job with the installation he was professional, knowledgeable, and left everything clean when he finished. The system looks great, and we’ve already noticed an improvement in our water quality. Highly recommend!

Carol glover

3 months ago

Our installer today, Dustin was professional and excellent in explaining the installation and mechanics of our new water filtration system. We are very happy! “Thank you Dustin”.