RestorePro
5th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

RestorePro has received 4.5 out of 5 stars based on 11 customer reviews. Learn about Our Research Process.
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5th year as a Best Pick
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"When every second matters, call RestorePro. We are a locally owned and operated full-service cleaning and restoration company. We are available 24 hours a day, 7 days a week. RestorePro is dedicated to providing the best service in the industry, exceeding expectations, and standing by our work."

Brian Bilowz | President
Company Information
Services Offered
RestorePro offers water damage restoration, flood services, fire and soot cleaning, sewage cleanup, and mold remediation services. The company specializes in water restoration from frozen and broken pipes, leaky roofs, and sewage backups. Once mitigation and remediation work is complete, the company also offers general contracting services. RestorePro provides free estimates.
Services Not Offered
The company does not offer roof repair.
Warranty
The company offers a 100 percent customer satisfaction guarantee.
Company History
RestorePro was founded in 1997.
Distinctions
The company is an IICRC Certified Firm.
Employee Information
Employees drive marked vehicles, wear uniforms and shoe covers, and undergo background checks and drug testing.
Areas Served
Arlington, Boston, Brookline, Cambridge, Malden, Medford, Newton, Quincy, Somerville, Billerica, Lexington, Marlborough, Maynard, Waltham, Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn, Framingham, Hopkinton, Medfield, Natick, Needham, Sharon, Stoughton, Wellesley
Address
21 A Sixth Road
Woburn, MA 1801
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
HIC 167789, CS-113854

Compiled Score:

RestorePro has received 4.5 out of 5 stars based on 11 customer reviews. Learn about Our Research Process.
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Review by
07/12/2024

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Review by
07/08/2024

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Review by
07/05/2024

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Review by
07/05/2024

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Review by
07/05/2024

No review comments provided

Review by
07/05/2024

“Did not do a good job at all”

Review by
07/05/2024

“Restorepro never completed the work that I requested despite the fact that I signed a contract with them that included a project timeline.”

Review by
07/05/2024

No review comments provided

Review by
07/03/2024

No review comments provided

Review by
07/02/2024

No review comments provided

Review by
07/01/2024

“After reaching out to several companies, Nathan and RestorePro responded and seemed eager to help fix our problems. The communication was great, and the work was done on our schedule and definitely to our satisfaction. I would definitely contact again for any future work.”

Review by
06/30/2024

“After a fire at our house (due to ngrid moving a pole near our house), Brian Bilowz (and his crew) of Restore Pro Inc dealt with cleanup, protecting our roof, and dealing with various electrical engineers to help get our lives back to normal. It was quite a daunting task.”

Review by
06/30/2024

No review comments provided

Review by
09/12/2022

“Excellent company to work with - worked with various trades & all were a pleasure to work with and extremely knowledgeable and professional”

Review by
09/07/2022

“They were very prompt, did the work carefully, and were easy people to work with.”

Review by
08/07/2022

“A great team! Each person was very knowledgeable, helpful, intelligent,trustworthy, and kind hearted.”

Review by
07/15/2022

“Incredible skilled and professional technicians – really knew what they were doing, and did a wonderful job at educating me”

Review by
07/11/2022

No review comments provided

Review by
07/11/2022

“I think that they did a great job. They did what they were supposed to do. There were no issues.”

Review by
07/11/2022

No review comments provided

Review by
06/23/2022

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Review by
06/21/2022

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Review by
06/21/2022

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Review by
06/21/2022

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Review by
06/21/2022

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Review by
06/21/2022

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Review by
06/20/2022

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Review by
06/15/2022

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Review by
06/15/2022

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Review by
06/14/2022

“They were great and easy and work with.”

Review by
06/14/2022

No review comments provided

Review by
06/14/2022

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Review by
06/14/2022

“Yes... they did a great job!”

Review by
06/14/2022

No review comments provided

Review by
06/14/2022

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Review by
06/14/2022

“They have excellent service. I cannot recommend them strongly enough.”

Review by
06/14/2022

No review comments provided

Review by
06/14/2022

“We had issues where there was damage done to our door and it never got addressed. The Restorepro team did not know how to deal with that.”

Review by
06/14/2022

“Very easy to work with. They listened to my concerns, The crew was great. great company to work with. Would recommend them to anyone in need of their services.”

Review by
06/12/2022

“The guys were professional, friendly, knowledgeable. They did a wonderful job replacing all ceiling tiles and rug, and the wall in the kitchen.”

Review by
06/10/2022

“Z”

Review by
06/10/2022

No review comments provided

Review by
06/09/2022

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Review by
06/09/2022

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Review by
06/09/2022

No review comments provided

Review by
06/09/2022

“Efficient, great quality work, friendly”

Review by
06/09/2022

“Extremely responsive they do fantastic work and they are amazing at helping with insurance and everything. This is the only restoration company that I would use.”

Review by
06/09/2022

No review comments provided

Review by
06/09/2022

“Very professional crew”

Review by
06/09/2022

No review comments provided

Review by
06/09/2022

No review comments provided

Review by
10/01/2021

“They were outstanding from start to finish!”

Review by
09/20/2021

“Great service! Help arrived just in time and delivered a very good result.”

Review by
09/20/2021

No review comments provided

Review by
09/14/2021

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Review by
09/08/2021

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Review by
09/08/2021

“I am likely to recommend Restorepro, Inc. because they are very nice, friendly people, and they respond quickly.”

Review by
09/08/2021

“They're very disorganized, and unfortunately, they don't have good control over their subcontractors.”

Review by
09/07/2021

No review comments provided

Review by
09/05/2021

“RestorePro was responsive, on time and did high quality work”

Review by
09/04/2021

“Bryan tackled the problem right away. He provided some well needed words of encouragement as I faced this situation.”

Review by
09/04/2021

No review comments provided

Review by
08/28/2021

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Review by
08/28/2021

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Review by
08/28/2021

“The people at Restore Pro were always reachable and available with what I thought need immediate attention.”

Review by
08/27/2021

No review comments provided

Review by
08/23/2021

No review comments provided

Review by
08/23/2021

“They were very efficient and fast, They went above and beyond and did what was expected of them, and I had no issues with Restore.”

Review by
08/23/2021

No review comments provided

Review by
08/23/2021

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Review by
08/23/2021

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Review by
08/23/2021

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Review by
08/23/2021

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Review by
08/23/2021

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Review by
08/20/2021

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Review by
08/19/2021

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Review by
08/19/2021

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Review by
08/19/2021

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Review by
08/19/2021

“I could not be happier with my experience with RestorePro. When my hot water tank leaked in my finished basement, I had one carpeted room particularly damaged with water. After briefly dealing with another company that seemed more interested in expanding the area to be treated so that they would meet some minimal charge that made their effort worthwhile, I fortunately contacted RestorePro. From my initial call to Lisa, I felt that my concerns were being addressed. She set up a same day meeting with Brian who came out to assess the problem. He quickly determined what needed to be done to the affected room and arrived at an extremely reasonable price for the job. Later the same day a worker, Robel, came out to do the job. He extracted excess water from the carpet, applied an antimicrobial spray to the affected area, and then set up a fan, an air purifier, and a dehumidifier to run for several days. Before leaving, Robel took the time to make sure any tubing and electrical wires were covered so we would not trip on them. As with all the company's personnel, Robel was courteous, professional, and very friendly. When the equipment was picked up days later, the affected area was perfectly restored. RestorePro responded to my problem quickly and addressed my concerns effectively--all at a very reasonable price. More importantly, they took the time to explain the reasoning behind their expert restoration plan. RestorePro is a company that works with and for the customer. I would wholeheartedly recommend them to my family and friends.”

Review by
08/18/2021

No review comments provided

Review by
08/18/2021

“Very helpful during a stressful time”

Review by
08/18/2021

“I would highly recommended your company very professional and courteous. Thanks for a great job.”

Review by
08/17/2021

“Highly recommend Brian and his great team at RestorePro. Their customer service is second to none and they always explained what they were doing and why and provided timelines. We have used and recommended them several times.”

Review by
08/17/2021

“RestorePro was very responsive and professional during our mold remediation and reconstruction. Communication from Brian at RestorePro was excellent and we always felt like we knew what was happening with the various sub-contractors. When we had an unexpected flood during the post-remediation reconstruction (having nothing to do with RestorePro or any sub-contractor), we immediately contacted Brian and he was able to send someone out within a few hours to help us manage the water and to prevent future mold growth.”

Review by
08/17/2021

“The owner was knowledgeable. It's a complex job, involving several contractors insurance company, inspections. Company needs to explain to customers the process.”

Review by
08/16/2021

“This can be a very stressful undertaking, removing mold from the basement. Before we got started we were very overwhelmed. Eg would we need to rent a storage container on our property to put all basement content? How could we do that without excess exposure to mold? Restore pro helped to make it manageable. They brought our contents to their warehouse and then returned them all after the remediation. They were professional, courteous, honest and all around helpful. I definitely recommend them to anyone dealing with this issue.”

Review by
08/16/2021

“Very responsive and did all work well as promised-corrected a few minor issues without a problem.”

Review by
08/16/2021

No review comments provided

Review by
08/16/2021

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Review by
08/16/2021

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Review by
08/16/2021

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Review by
08/16/2021

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Review by
08/16/2021

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Review by
07/10/2020

No review comments provided

Review by
06/15/2020

No review comments provided

Review by
06/15/2020

“They did what they said were going to do and they were very professional.”

Review by
06/09/2020

No review comments provided

Review by
06/02/2020

“They were excellent and I was very happy with the service.”

Review by
05/29/2020

“I would gladly recommend them.”

Review by
05/29/2020

No review comments provided

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