“I would say it was fabulous. They were extremely knowledgeable. It was kind of an unusual situation. We weren't really sure we even had mold, but they came and did a very extensive evaluation. They were so knowledgeable. I mean, I didn't know anything about mold. Who does? They gave me quite an education on mold. Then they went ahead, and they did the job. They were extremely careful with my house. They cleaned up after themselves. They were just terrific. The customer service when you call up and talk to the person on the phone—she was wonderful and helpful. They weren't just good, they were excellent. I'll give them an A+.”

“Amazing. Wonderful. David and Lois could not be nicer, more accommodating, more helpful. Their crew was just ridiculous—they came in, they found the problem, they fixed the problem. They were fabulous. A++.”

“They were just very informative. They came in, they took their time, they spent a lot of time explaining things and then after that, and they sort of gave me all the various options and the pros and cons of each of them. They even recommended, for example, leaving where they remediated open after they finished to make sure the cause was what they initially thought it was. Everything they said was spot on. They worked within the quote. They were incredibly clean. It was great all around. They're A+, and I've already recommended them to others several times.”

“What made it positive was the time that they took to explain everything, the process to it—pretty much they let us know everything in advance so we could make an informed decision and they took more time than anyone to discuss things with us. We had an instance of mold in the basement behind the wood paneling from the house being built in the 90's. They cut it out, cleaned it, disinfected, did all that stuff that's supposed to be done, and they took care of the spores and all the mold. They're A+ with as many pluses as I can possibly give them. Any category that they can get an I'd gladly give them an excellent or above for every category.”

“Highly rated. They do their job. They know what they're doing, they do it professionally, and they do it well. They get an A+. I would recommend Valor Mold Removal.”

“He was pretty thorough. Explained a lot. It was a major concern my wife and I had that there may be mold in the house somewhere because we were having unexplained allergies, etc. and this house before we bought it had a fire. We knew about it, but we didn't know if it was mold, so they came in, and it was great, really thorough, and explained everything. I couldn't be any happier with them, and they've given us major peace of mind. They earned an A. I would recommend them.”

“They came and met with me. The owner specifically sat down, went over everything they were going to do, answered questions, and provided an estimate for the work, so that was very positive. All the interactions I had with all the staff including the receptionist and the scheduler was all great. The actual guys that did the work did a fine job. They explained what they were doing and pretty much conformed to what the owner had described, so that was all completed in the time period that they had set aside and for the amount they had quoted. It was mold remediation. I'd give them an A.”

“Valor completed everything on time, basically within the budget that was quoted and all that fun stuff. They did mold removal. I would grade them A. They dealt with a client. A tenant in that particular building is slightly high maintenance, and they dealt with him pretty well. They were good.”

“Valor Mold Removal did excellent work, they cleaned up after themselves, and they were very timely. I would give them an A. They did everything they said they would do on time.”

“He came in and was very professional and explained to us basically what needed to be done and why. That was important to us because we had had other people come in, and they were kind of fly-by -night. It doesn't really matter what you do, you've got mold in the house, but he told us what to do, so it was the right track. The experience we had was definitely A+, but they didn't end up doing much of the work for us. They put on little plastic booties and all that stuff, so cleanliness was good.”

“I felt communication was pretty good with their dispatcher and getting all that stuff coordinated. I felt like their workers kind of took pride in the job. It wasn't just, 'Let me just do this and get out of here as fast as I can.' Communication with the owner was pretty good when I had an issue. I'd give them an A.”

“I recall that I liked how much information they gave us. I think that they provided articles and referenced other research and things, so we were very comfortable with the information that was shared. They were very good about explaining things to us when they were there. I was present for the estimate portion, so I thought that he was very clear and forthcoming with a lot of information and shared more information to make sure we were comfortable with it. Also, he wasn't overtly pushing their services, per se. They were just making sure we had all the information to make a good decision. My husband was there for the removal. I feel like they did a good job, and we were pleased with their services. I'll say they were an A. I think that we had a positive experience overall. I would recommend them.”

“I thought they did a good job. What made it a positive experience was just the care that they took, and the assurance and follow-up that they made. They removed some mold that we had in our laundry room. I would say they're an A.”

“They were professionals, they did the job, and I was very satisfied. They get an A.”

“They were really responsive and did a really thorough job. We had just bought a house, and then we did a normal cursory inspection, and they found mold in the basement. I've never dealt with anything like that before, so when I called they did well, came in right away, and took care of it. I'd grade them A.”

“They were removing mold in the basement. They're an A.”

“I had worked with a couple of other mold remediators that were OK, but Valor was more careful and diligent. They did a couple of things a month, significantly mold remediation in the bathroom where the toilets had leaked, and there was mold in the floor. They ripped out the floor and the sub-floor and cleaned things. I'd rate them A-.”

“They were very professional. They gave me a firm estimate, showed up on time, and did the work on time. That was pretty much it. They removed some drywall and some flooring that had mold. I'd give Valor an A-.”

“They were very professional and very deliberate in their execution of cleaning it all up. It was just mold remediation. They were very thorough, got the job done fairly quickly, and were very good mannered so I'd say they're an A. They were very efficient. I would recommend them.”

“Valor Mold Removal was absolutely marvelous. They did mold remediation for me, and not only were they able to do it, but they were terrific. These guys were just so professional and nice, and I felt safe having them in my home. There was no question that they were doing the work they were supposed to do. They just took care of everything. They were perfect—A+.”

“I had a very positive experience with them. They did mold remediation. It was outstanding, and I can't think of enough good things to say. They came in and did an assessment, and they showed up on time. They did the work, and it was done well. It was a fabulous experience. They were beyond the best—A++.”

“Valor was able to fix everything for us. They were very honest about what was going on, and they were really excellent. They actually made a really horrible experience livable. It was A+.”

“They're amazing. They're great. They were fantastic. Valor Mold did some mold remediation from water damage that another company completely mishandled. They fixed it up, and they did a great job. They were really personable and very professional. They didn't try and upsell me for things I didn't need, even for things they thought might be a good idea but not necessarily required; there was no pressure. It was like a mom and pop type of business—though it was actually a son and mother business. They were very approachable and professional. I'd give them an A+ for my overall experience. I do not have a single complaint. I have already recommended them.”

“They were outstanding. My experience was very positive with them. Every time I went over and visited, they had a very good methodology in their procedures. Everybody was working jointly. Sometimes there would be six people at the house, and what ended up being a very complex job, started as a very easy job, and they adapted and were able to put everything together, step-by-step. It was water damage that caused the mold. It was A+ work. I have no complaints whatsoever.”

“I had mold in the attic. In particular, they took the roof off and the guys went in and sanded the beams in the attic. It was unbelievable. They were professional. What impressed me the most was the care that they took in removing the mold and the methods they used. They sealed the area, airtight, so spores couldn't get in the air, and they were very quick about it. Overall, I'd give them an A+ rating. They were very good, and I have no complaints.”

“They were dealing with some mold issues that we had in our basement. I liked their complete honesty. They didn't force me to buy things that a lot of the other companies tried to do. Overall, I'd give them an A+ grade. I had no complaints about them.”

“I had damage caused by mold, so Valor Mold did some remediation. I had no complaints with them. I'd give them an A+ overall.”

“Everything went well. They were able to clean it up and were very professional. They were very educated as to what was going on and how to rectify the issues. They were very, very friendly. They didn't make it seem as if I wasn't part of the process, and they were efficient. They're an A+ company.”

“They did mold remediation and everything worked out well. We had mold in the basement. They were very professional, and they kept us involved. They told us what needed to be done. They earned an A+. I have no complaints about them whatsoever.”

“A year later, the work they did is still good. Everything worked out. I think they were really honest, and they were very knowledgeable. A+ is the grade I would give for my overall experience with them.”

“They did both mold remediation and water damage. Everything was fixed up. The guys were professional, and there was great customer service. It was A+ work.”

“They were very good. I'd give them an A for my overall experience.”

“I had Valor Mold come out for minor mold remediation. I'd give them an A grade overall.”

“I had a positive experience with them.”

“They did mold remediation, and they were able to clear everything up for me. They were very courteous and kept my home clean. They set up their containment area, and it was a very clean job. Even when they finished, they left the house clean. I'd give them an A rating for my overall experience.”

“The job they did was mold remediation, and they were able to fix everything up for us. They took the time to discuss things, and that stood out for me. I'd give them an A- for my overall experience with them.”

“They did mold remediation. They fixed it OK. It was a rental property. I wasn't there when they were working, but the tenant was there. There were no complaints. I'd give them an A across the board. They seemed to do a good job. They did well.”

“They were great. They were phenomenal, and I've recommended them to numerous people. They were extremely honest. In the mold removal business, there's a lot of people out there who are essentially cons, and Valor not only refused to do the mold tests themselves, they wanted an independent inspector to verify their work. That ended up saving me thousands of dollars, because another contractor was saying I needed to do thousands more dollars of work, and we had an independent contractor confirm that Valor was right. They saved me a ton of money, and they did a great job. I'd give them an A+ actually. I've recommended them to several people.”

“They did a great job. They were on time. They very carefully explained what would be involved in the project, and they were very patient in answering questions. They started on time and finished on time. I didn't have to call them back after the work was done. I would tell someone they were terrific, so don't think twice—just hire them. They're A+.”

“I liked everything. They cleaned up their work well. They told us everything they were doing step by step. They refinished my bathroom, and there was mold in there. They removed the mold. I didn't have to call them back with any issues after the work was done. I'd recommend them. They do an outstanding job. They're A+.”

“It was very good. There's been no return of any evidence of any mold. They cleaned up after themselves. It was a good job. It was in the basement, and it took about four days, but that's because he had a new daughter. He didn't show up for a couple of days so he could be with his wife and brand-new baby, but we had already talked about that ahead of time, so that was perfectly acceptable to me. They started on Monday, and his wife delivered the next day, so they waited until he could come back and actually finish it. They get an A from me.”

“I'd give them an A grade for excellent work.”

“They did a good job. They sanitized the area and cleaned it. They were professional and courteous, and they explained everything up front. The mold was in the bathroom. I would recommend them to family and friends. They get an A—it was excellent. I didn't have any complaints.”

“They did an excellent job. The head of Valor, David, is a mold expert, so he knows what he's doing. They did the kitchen and one bathroom. I'd rate them as an A. They were very good. I had talked to someone else before I met Valor, and the other people were just ridiculous. Valor does not use chemicals. They take out the moldy stuff. They don't use toxic, messy chemicals. It was like new when they left.”

“David spoke in an understandable manner. He was very personable, and I just felt like he was going to get the job done correctly from the beginning. They took out some drywall and insulation on a floor downstairs in my rental property that had mold on it. The customer service was great. I didn't have to call them back for anything. I would absolutely recommend him to anyone. I would definitely give them an A grade.”

“They were honest, up front, and thorough. They made sure we knew everything that they were going to do in detail, and they explained why they had to do it. They were very informative and detailed about what everything meant with the terminology. The scope never changed. They were phenomenal. They've done a mold removal job in the bathroom. The customer service was great. They're A+.”

“They're great. They were courteous, and they have good customer service. They took care of an issue in our house involving water. The customer service was great. I didn't have to call them back for any issues after the work was complete, but we would if we needed them again. I would tell someone to hire them. I'd give them an A+.”

“They were professional and friendly. They took mold out of my house twice. The customer service was very good. I didn't have to call them back with any problems after the work was completed. I would recommend them. They're an A+.”

“They were very detailed, they gave me a lot of information, and they did a great job. They did mold remediation. They get an A+.”

“They explained all the steps they were doing, and they gave us options. They told us how we could've done it ourselves if we wanted to, but it ended up being more work than they thought. They kept to their estimate. We didn't really have any issues after the work was done. We called them back to ask some questions, and we asked them to do another thing, but not because their work was incomplete. They're an A+ company.”

“They were very easy to work with, they were very responsive, and they did a really nice job. It was one room. I would give them an A+.”

“They were very professional. They went through all the details and options that they had for me. Then the job, I think, took three days. They went through everything with me and were very good. I had another mold inspection company come in after the remediation, and everything was clean. It was in the basement room. It was in the bottom floor, which was pretty much one big room with the laundry room and stuff like that in there. I got estimates from a couple companies, but Valor was recommended by the inspection team that came in. So, after I got a couple quotes from different companies, I went with them. They're A+.”

“It worked out really well. They were honest. They told me it wasn't mold and that I didn't have to do a ton of work, so that was good. They didn't do anything other than open up the wall up to check to see. They determined that it wasn't mold, and then they closed everything back up. I didn't have to call them back for anything. They get an A from me.”

“They came in, they did the job, they cleaned up everything afterward, and they really listened to me and my concerns. They made sure it was done and that it was what I wanted. They cleaned up mold that was built up, they painted with water-repellent paint, and they put up insulation in the room. It was a big job because whoever put up the sheetrock did not do the two-by-fours correctly, and they had to reframe the whole room. I would recommend them. I'd rate them as an A.”

“They did a real good job. They were very friendly, and they were good about explaining the entire process to us. We had an area where our shower was leaking upstairs and the water had dripped down behind the sheetrock. A little bit of mold had developed, so they came in, set up an entire tent, and did a remediation. They just did a great job. It was done in what I consider a reasonable amount of time, and then when they got everything done, the guy came in and fixed it up like nothing had ever happened. I would definitely recommend them. I would tell someone this is definitely the company you want to use. They're a grade-A company.”

“They were great. They were just very responsive and easy to work with, which is kind of an issue for me because they were doing mold removal on a house I don't live in. I'm actually several hours away. The customer service was good. I just had a really good experience, and it was very easy to get in contact with them. I mostly talked to them via email. There weren't any issues afterward, so I never needed to call them about anything. I'd give them an A.”

“They showed up on time, they did the job, and they were very informational. He explained what needed to be done, pointed out some things that weren't necessary, and took care of the problem. He was very clean, and they did what they said they were going to do, so I was very pleased. They installed a vapor barrier and did some water remediation under our building. I didn't have to call them back with issues after the work was done. They did the job they said they were going to do, and they left it clean. I'd give them an A rating.”

“They were professional because they worked according to the steps. I heard about them from a friend. I would recommend them. I'd rate them as an A.”

“I had no problems with them. I would say that I was satisfied. They showed up when they said they were going to show up. They cleaned up as they said they were going to do, and they solved the problem. We had mold in the basement. They get an A grade from me.”

“It was great. They're very thorough, efficient, and organized. There really was nothing negative. They did drywall removal. I would give them an A.”

“The job was done many years ago. They came in, and they did what they were supposed to. They were clean. I felt like they took all the precautions that were necessary. I had mold in one of my bedrooms. I think an A grade would be good for them.”

“They were great. They were just really personal and timely. He explained what the issues were and showed us so we would understand and believe him. They did mold remediation. We had some water damage in our walls. The company gets an A grade.”

“They were just very professional and honest. They did mold removal in a finished basement. I went through three different companies, and at the end of the day, I just thought they did the most professional job of explaining everything and their estimate. They're very thorough. That's pretty much why I chose them over the other company. I thought they were much more honest. I would rate them as an A.”

“I really just appreciated how they went through everything and not only explained what was going on with the mold removal but also identified some other potential water-related concerns that the house had. So, it wasn't just like, 'Hey, here's your estimate,' and they left. They actually took the time to look around and really make sure that I understood what was going on with the issue in the house. They originally thought that the job was just going to be removing some areas of mold on the drywall, and it ended up being a complete mold remediation for drywall insulation and things like that. I would give them an A. I've actually recommended them to other people.”

“The guy was nice and friendly. I could trust him when I wasn't home. They did mold remediation in the basement. I'd give them an A.”

“Valor has top-notch mold removers. I checked with several other companies, and they were not nearly as thorough. Plus, they have the capability to do construction behind the mold removal, and their people are outstanding. I had some mold as a result of an improper installation of a flue; the seal around it leaked. I would rate them as an A+.”

“I had a fantastic experience with Valor. They were wonderful. They explained everything really well, and they were really polite, completely professional, incredibly helpful, and very, very honest. They completed the whole process very quickly and very thoroughly. They were really nice people. They're an A+ company.”

“Valor was awesome. David Myrick is a mold genius. They did mold remediation services, and the customer service was very good. Their office manager is a gem. I'd give them an A+ grade.”

“I thought they were terrific. The head of it, David Myrick, was here several times personally. He talked everything through with us. When issues developed, he worked everything out. The quality of the work was excellent. We were very impressed all the way around. They did mold removal in the basement. I'd give the company an A.”

“I liked everything. They did mold remediation. The customer service was excellent. I didn't have to call them back with an issue after the work was done. I would tell someone they're an A++.”

“He was very friendly. He explained what he was doing and explained the process before they got started. He explained while it was going on. He took pictures and showed me the pictures. He gave us a report. It was very good, and the cleanup was good as well. My husband found them. I didn't have to call them back with any issues when the work was done. I would recommend them highly. I'd say I'd give them an A+.”

“They were just easy to deal with. I used them on a residential home. I've used them a couple times, and they're always good. They know what they're doing. They get in and out as quickly as possible. I'm just very pleased with the experience. It's the only company I use for mold remediation. They deserve an A++++.”

“They're easy to work with, they were personable, they explained everything in a way that we could totally understand, and they were able to make the best-informed decisions. They ended up removing all the walls in my basement, and they removed the mold that was behind it. I didn't have to call them back after the work was done. I would tell someone that if they needed a mold remover, I'd totally recommend this company. They get an A+ from me.”

“They were honest and thorough. They cleaned up after themselves, they came when they said they would, and they were reliable. They cleaned up some mold from a water leak. The customer service was excellent. I would tell someone to definitely go with Valor. They're an A+ company.”

“They were just very helpful. It's kind of a stressful experience. It was mold remediation, so we hadn't been through it. They just kind of held our hands through the whole process. Everything was up front. There were no surprises, and they were just very helpful from the beginning to end. With all the information we needed and wanted, they were perfect. We had mold in our basement, so they broke down the walls and cleaned it. They moved any of the stuff that needed to be moved, and they let us know far in advance what would need to be moved out of the way. I'd give them an A.”

“They did what we were talking about on a flexible schedule, and then they referred me to other great resources that helped do the other work that was needed. There was mold in a particular area in the basement, and it's gone. They're an A—excellent.”

“They did an excellent job. When he came, he talked to us for about a half an hour about what the problem was. Throughout the whole process, he kept us informed. I had mold up in the attic. Even when it was through, he found another area that actually had mold and took care of it. So, I'm very, very happy. I'd give them an A.”

“It was perfect. I liked everything. They were very friendly, and they got the job done on time. I have no complaints whatsoever. It took them a couple days to get everything done. I'd give them an A.”