“I really appreciate the way David Myrick took time to clearly explain the entire process and provided highly knowledgeable answers to my questions. Lois Myrick was also super helpful, kind, and responsive. My tech, Joey, was also friendly and helpful.”

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“Valor was professional and provided a comprehensive explanation of exactly what needed to be done”

“All of the employees that we interacted with were outstanding—very knowledgeable, professional, outstanding customer service.”

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“David Merrit, the owner, and the workers, Roney, are all excellent. I have referred them to friends already. They are professional and thorough. The environmental assessment is done after the job; passed. The company said that they have never seen such clean and careful work. They are fantastic.”

“Prompt status updates and invoicing”

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“Absolutely everybody that we worked with (Lois, David, Kristin and Guy) was wonderful and professional.”

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“Very thorough, thoughtful problem solver. Saved us thousands of dollars in unnecessary repairs!”

“I'm going to give three stars on all questions because the mold removal was great (5 stars) but the rebuild was horrible (1 star). On the mold removal, it was quick and efficient; we noticed an immediate difference (5 stars). We were really impressed. However, the rebuild was TERRIBLE (1 star). It took weeks to rebuild two basic closets and the work was shoddy (they initially bought the wrong doors and had to buy new ones, doors still don't close, paint color is wrong, there's a hole in the wall, some drywall looks poorly aligned.) I repeatedly stressed (before signing the contract) that the work be completed quickly after the remediation, so it was very frustrating that it required weeks to complete.”

“They met all of my expectations.”

“Valor Mold Removal did exactly what I expected.”

“They exceeded my expectations in customer satisfaction. There was an issue where paint was chipped off, and I was unaware of it. They came back, touched everything up, and got it looking good as new for free.”

“Everything, except the time length of the project, exceeded my expectations. The customer service was good.”

“David was exceptional. We appreciated his explanations and the time he spent answering questions.”

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“Used common sense to continue to find more mold”

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“I had worked with a couple of other mold remediators that were OK, but Valor was more careful and diligent. They did a couple of things a month, significantly mold remediation in the bathroom where the toilets had leaked, and there was mold in the floor. They ripped out the floor and the sub-floor and cleaned things. I'd rate them A-.”

“They were very professional and very deliberate in their execution of cleaning it all up. It was just mold remediation. They were very thorough, got the job done fairly quickly, and were very good mannered so I’d say they’re an A. They were very efficient. I would recommend them.”

“I recall that I liked how much information they gave us. I think that they provided articles and referenced other research and things, so we were very comfortable with the information that was shared. They were very good about explaining things to us when they were there. I was present for the estimate portion, so I thought that he was very clear and forthcoming with a lot of information and shared more information to make sure we were comfortable with it. Also, he wasn't overtly pushing their services, per se. They were just making sure we had all the information to make a good decision. My husband was there for the removal. I feel like they did a good job, and we were pleased with their services. I'll say they were an A. I think that we had a positive experience overall. I would recommend them.”

“He was pretty thorough. Explained a lot. It was a major concern my wife and I had that there may be mold in the house somewhere because we were having unexplained allergies, etc. and this house before we bought it had a fire. We knew about it, but we didn't know if it was mold, so they came in, and it was great, really thorough, and explained everything. I couldn't be any happier with them, and they've given us major peace of mind. They earned an A. I would recommend them.”

“Amazing. Wonderful. David and Lois could not be nicer, more accommodating, more helpful. Their crew was just ridiculous—they came in, they found the problem, they fixed the problem. They were fabulous. A++.”

“Highly rated. They do their job. They know what they're doing, they do it professionally, and they do it well. They get an A+. I would recommend Valor Mold Removal.”

“They were pretty open and honest about how everything was going. I liked the work and the pricing. They were taking care of mold in the kitchen. I'd give them an A.”

“They were removing mold in the basement. They're an A.”

“They were professionals, they did the job, and I was very satisfied. They get an A.”

“I thought they did a good job. What made it a positive experience was just the care that they took, and the assurance and follow-up that they made. They removed some mold that we had in our laundry room. I would say they're an A.”

“He came in and was very professional and explained to us basically what needed to be done and why. That was important to us because we had had other people come in, and they were kind of fly-by -night. It doesn't really matter what you do, you've got mold in the house, but he told us what to do, so it was the right track. The experience we had was definitely A+, but they didn't end up doing much of the work for us. They put on little plastic booties and all that stuff, so cleanliness was good.”

“I would say it was fabulous. They were extremely knowledgeable. It was kind of an unusual situation. We weren't really sure we even had mold, but they came and did a very extensive evaluation. They were so knowledgeable. I mean, I didn't know anything about mold. Who does? They gave me quite an education on mold. Then they went ahead, and they did the job. They were extremely careful with my house. They cleaned up after themselves. They were just terrific. The customer service when you call up and talk to the person on the phone—she was wonderful and helpful. They weren't just good, they were excellent. I'll give them an A+.”

“They came and met with me. The owner specifically sat down, went over everything they were going to do, answered questions, and provided an estimate for the work, so that was very positive. All the interactions I had with all the staff including the receptionist and the scheduler was all great. The actual guys that did the work did a fine job. They explained what they were doing and pretty much conformed to what the owner had described, so that was all completed in the time period that they had set aside and for the amount they had quoted. It was mold remediation. I'd give them an A.”

“They were just very informative. They came in, they took their time, they spent a lot of time explaining things and then after that, and they sort of gave me all the various options and the pros and cons of each of them. They even recommended, for example, leaving where they remediated open after they finished to make sure the cause was what they initially thought it was. Everything they said was spot on. They worked within the quote. They were incredibly clean. It was great all around. They’re A+, and I've already recommended them to others several times.”

“I felt communication was pretty good with their dispatcher and getting all that stuff coordinated. I felt like their workers kind of took pride in the job. It wasn't just, ‘Let me just do this and get out of here as fast as I can.’ Communication with the owner was pretty good when I had an issue. I'd give them an A.”

“What made it positive was the price-competitiveness of it. He was honest about the situation. It was really stressful for me. At the time I was trying to sell my house. He was able to fix the problem without overcharging it. That was really good. They removed mold in the roof—mold remediation. They’re definitely an A+. I’m highly likely to recommend them.”

“They were really responsive and did a really thorough job. We had just bought a house, and then we did a normal cursory inspection, and they found mold in the basement. I've never dealt with anything like that before, so when I called they did well, came in right away, and took care of it. I’d grade them A.”

“Valor completed everything on time, basically within the budget that was quoted and all that fun stuff. They did mold removal. I would grade them A. They dealt with a client. A tenant in that particular building is slightly high maintenance, and they dealt with him pretty well. They were good.”

“What made it positive was the time that they took to explain everything, the process to it—pretty much they let us know everything in advance so we could make an informed decision and they took more time than anyone to discuss things with us. We had an instance of mold in the basement behind the wood paneling from the house being built in the 90’s. They cut it out, cleaned it, disinfected, did all that stuff that's supposed to be done, and they took care of the spores and all the mold. They’re A+ with as many pluses as I can possibly give them. Any category that they can get an I’d gladly give them an excellent or above for every category.”

“They were very professional. They gave me a firm estimate, showed up on time, and did the work on time. That was pretty much it. They removed some drywall and some flooring that had mold. I'd give Valor an A-.”

“Valor Mold Removal did excellent work, they cleaned up after themselves, and they were very timely. I would give them an A. They did everything they said they would do on time.”

“They were very good. I’d give them an A for my overall experience.”

“I had damage caused by mold, so Valor Mold did some remediation. I had no complaints with them. I’d give them an A+ overall.”

“I had Valor Mold come out for minor mold remediation. I’d give them an A grade overall.”

“I had a positive experience with them.”

“The job they did was mold remediation, and they were able to fix everything up for us. They took the time to discuss things, and that stood out for me. I’d give them an A- for my overall experience with them.”

“They did both mold remediation and water damage. Everything was fixed up. The guys were professional, and there was great customer service. It was A+ work.”

“They did mold remediation, and a year later, it’s still good. Everything worked out. I think they were really honest, and they were very knowledgeable. A+ is the grade I would give for my overall experience with them.”

“They did mold remediation for me and everything worked out well. We had mold in the basement. They were very professional, and they kept us involved. They told us what needed to be done. They earned an A+. I have no complaints about them whatsoever.”

“They did mold remediation. They fixed it OK. It was a rental property. I wasn’t there when they were working, but the tenant was there. There were no complaints. I’d give them an A across the board. They seemed to do a good job. They did well.”

“They were marvelous. They were absolutely marvelous. They did mold remediation for me, and not only were they able to do it, but they were terrific. I have had lots of contractors. These guys were so professional and so nice. I felt so safe having them in my house. I couldn’t actually be around the mold because I have a mold reaction, and they took hundreds of pictures every single step of the way so that I could see every single thing that they found when they opened up the walls. There was no question that they were doing the work they were supposed to do. They used special air filters to keep the bad stuff out of the rest of my house. I can't say enough about these guys. They took care of everything. They called every day to let me know when they were coming, what time they would be here, what time they were leaving for lunch, and what time they would be back from lunch. They were wonderful. I’d give them an A+. The only thing I can possibly think of that went wrong, is that there was one spot that was underneath the stairway where I didn’t think they quite coated it all the way, and they called, said no problem, and crawled right back down there, covered it all up, and got it all. They even left the air filtration system in my house for two or three extra days until I could get the air vents cleaned. They were perfect. They do cost more. I was concerned up front about the cost, but by the time they got done, I was glad I paid it. ”

“They’re amazing. They’re great. They were fantastic. Valor Mold did some mold remediation from water damage that another company completely mishandled. They fixed it up, and they did a great job. They were really personable and very professional. They didn’t try and upsell me for things I didn’t need, even for things they thought might be a good idea but not necessarily required; there was no pressure. It was like a mom and pop type of business—though it was actually a son and mother business. They were very approachable and professional. I’d give them an A+ for my overall experience. I do not have a single complaint. I have already recommended them.”

“Valor Mold did mold remediation. They did a good job with the remediation. They said they would do some rebuilding, but they never got around to doing it. It was a separate cost, and we were willing to pay for it, but I don’t think they have the resources to do it. They never emailed me back about it or anything. I’d give them an A overall, because I think they’re really mold remediation specialists, and as far as in that context, I really don’t have any complaints. They’re complete specialists at that. They’re a little more expensive than other companies, but they do a much thorough and much better job, as far as mold remediation goes. They are a little slow at getting back to the customer. They were a little slow about picking up their equipment, so it took them a while to actually wind up doing that. They pretty much do the job, and as soon as they finish the job, it is hard to get in touch with them. They were always on time. They left those big air purifiers behind. I don’t know why they wouldn’t want to pick that up right away. When they finish the job, they go on to the next job. They are super specialists at remediation. They might be a little slow to pick up their equipment, but they do a very good job and explain things very well.”

“They did mold remediation for us. There is apparently still some mold in the bedroom. They cleared out the attic, but we didn’t see it, so I don’t think they knew where it. He came out and looked at it, but they couldn’t find anything. The only reason I think there is still mold there is because I thought I could smell something. That's why they first looked at it, and that's when they found it there, but later this spring, I thought I smelled it again. Nobody else seemed to smell it but me, and I have a nose for mold. I did the air quality test, and that one had between zero and moderate mold. The air quality test apparently thinks there is still some mold there somewhere, but I don’t know where it is. I got new windows and hoped that would solve the problem, but I don’t know yet whether that has anything to do with it or not. I’d give them an A+ for my overall experience. I didn’t have any complaints about them at all. I already recommended them to somebody.”

“They were outstanding. My experience was very positive with them. Every time I went over and visited, they had a very good methodology in their procedures. Everybody was working jointly. Sometimes there would be six people at the house, and what ended up being a very complex job, started as a very easy job, and they adapted and were able to put everything together, step-by-step. It was water damage that caused the mold. It was A+ work. I have no complaints whatsoever. ”

“They did mold remediation, and they were able to clear everything up for me. They were very courteous and kept my home clean. They set up their containment area, and it was a very clean job. Even when they finished, they left the house clean. I’d give them an A rating for my overall experience.”

“They were dealing with some mold issues that we had in our basement. I liked their complete honesty. They didn’t force me to buy things that a lot of the other companies tried to do. Overall, I’d give them an A+ grade. I had no complaints about them.”

“They did mold remediation for me and everything went well. They were able to clean it up and were very professional. They were very educated as to what was going on and how to rectify the issues. They were very, very friendly. They didn’t make it seem as if I wasn’t part of the process, and they were efficient. They’re an A+ company.”

“I had mold in the attic. In particular, they took the roof off and the guys went in and sanded the beams in the attic. It was unbelievable. They were professional. What impressed me the most was the care that they took in removing the mold and the methods they used. They sealed the area, airtight, so spores couldn’t get in the air, and they were very quick about it. Overall, I’d give them an A+ rating. They were very good, and I have no complaints.”

“They were doing mold remediation for us, and they were able to fix everything up for us. They were very honest about what was going on and very caring every time they ran into something unexpected. They were really excellent. I would highly recommend them to anyone that needed mold remediation. Overall, I’d give them an A+. I have no complaints about them, none at all. They were excellent. They actually made a really horrible experience livable. ”

“I had a very, very positive experience with them. They did mold remediation. It was outstanding, and I can't think of enough good things to say. They came in and did an assessment of what was needed. They showed up on time. They did the work, and the work was done well. It was a fabulous, fabulous experience. Overall, I’d give them an A with three plusses; they were beyond the best. I have recommended them to people. ”

“They did mold remediation for me. They fixed it. I liked the presentation. Overall, I’d give them an A- for my experience with them. I thought they took some liberties, and they did some things I felt they should have gotten my approval for first—I don’t know a whole lot about mold remediation—but their proposal, as presented, seemed to be sound and acceptable. That’s one of the reasons I went with them.”

“Valor Mold was here removing mold from the basement. They cracked the window, which was completely fine, because they immediately let us know and fixed it. Then they bought a new one. We had a situation where there was a bathroom in the basement as well, and they cracked the tile. I noticed it, and they said they did do that, but they didn’t tell me. That was a little frustrating. They claimed that the tile was originally put down wrong, and that’s what caused it to break. In the end, they fixed it, and it was fine. That is why my experience with them is neutral, though. The mold remediation itself was great, as far as I know. I’d give them a B for my overall experience with them. They hired a person within their company to do the retiling for me, but that is not actually what they do.”

“They were great. They were phenomenal, and I've recommended them to numerous people. They were extremely honest. In the mold removal business, there's a lot of people out there who are essentially cons, and Valor not only refused to do the mold tests themselves, they wanted an independent inspector to verify their work. That ended up saving me thousands of dollars, because another contractor was saying I needed to do thousands more dollars of work, and we had an independent contractor confirm that Valor was right. They saved me a ton of money, and they did a great job. I'd give them an A+ actually. I've recommended them to several people.”

“I have a fantastic experience with them. They were wonderful. They just explained everything really well. They were really polite, completely professional, and incredibly helpful. They explained the whole process, and they completed it very quickly, very thoroughly. They were just really nice people. It was sort of like two corners of two rooms. I chose them because they sounded much more honest and they were very, very honest, very professional, and very polite. They’re A+.”

“We had a mold problem and so we started doing research on mold remediation. Their customer service was very good. The owner of the company was very responsive, very knowledgeable, walked us through everything, was not on site during the work but had good quality people here during the work and we were very happy with the work that they did. It was multiple rooms. It was the entire basement so it was 1/3 of our home, the entire basement floor which was a finished basement. I would give them probably an A-.”

“They were very professional. They went through all the details and options that they had for me. Then the job, I think, took three days. They went through everything with me and were very good. I had another mold inspection company come in after the remediation, and everything was clean. It was in the basement room. It was in the bottom floor, which was pretty much one big room with the laundry room and stuff like that in there. I got estimates from a couple companies, but Valor was recommended by the inspection team that came in. So, after I got a couple quotes from different companies, I went with them. They’re A+.”

“We don't have any mold. They got it all. Their customer service was good. It was in the basement, a pretty large room. I'd give them an A.”

“They were very easy to work with, they were very responsive, and they did a really nice job. It was one room. I would give them an A+.”

“They were good. They just did a good job. They were upfront and they were reliable. So I guess that's good. I would say I'd give them an A.”

“I'd give them an A grade for excellent work.”

“They actually worked with our schedule. It took us a while to get to the point where we were ready to come in and they were very responsive. They understood what we needed to do to get ready. They were there for us when we were ready. His quote was very detailed. He wasn't the cheapest quote I received but I felt as though he was knowledgeable so I trusted his quote more than I did any of the others. The mold was in the basement. I don't recall how I found them. I would recommend them to family and friends. I would rate them an A.”

“They did an excellent job. The head of Valor, David, is a mold expert, so he knows what he's doing. They did the kitchen and one bathroom. I'd rate them as an A. They were very good. I had talked to someone else before I met Valor, and the other people were just ridiculous. Valor does not use chemicals. They take out the moldy stuff. They don't use toxic, messy chemicals. It was like new when they left.”

“He was very knowledgeable, very helpful, said he'd be there when he was going to be there. They took care of the mold in the kids’ bathroom upstairs and down through into the kitchen and then a little bit down in the basement. I believe my wife chose them, I don't remember why. I would recommend them and I have to friends already and they've done work for some of my friends. I'd give them an A.”

“They had extraordinary customer service. They explained the process very well, and they worked with me on the price. They just seemed like good guys all around. It was all over the home—in the kitchen, basement, and living room. I would 100% recommend them. I'd give them an A.”

“They did a good job. They sanitized the area and cleaned it. They were professional and courteous, and they explained everything up front. The mold was in the bathroom. I would recommend them to family and friends. They get an A—it was excellent. I didn't have any complaints.”

“The president of the company's a very good guy. He did a great job and we're very happy with them. The mold was in the basement. There were no issues, hopefully there's no more mold. I would definitely recommend them to friends and family. I'd definitely give them an A.”

“They did the work they said they were going to do. Nothing really stuck out. I didn't have any issues with them. They took care of the mold in the basement. There's no mold that I'm aware of. I chose them because of a reference. I would refer them to friends and family. I'd give them an A.”

“I think that David, the gentleman was very patient and very good at explaining what needed to be done and our options, so I think his patience and his thoroughness was great. The mold was kind of in the whole house, I'd say the whole house. I would recommend them to family and friends. I'd give them an A.”

“They were just easy to deal with. I used them on a residential home. I've used them a couple times, and they're always good. They know what they're doing. They get in and out as quickly as possible. I'm just very pleased with the experience. It's the only company I use for mold remediation. They deserve an A++++.”

“I liked everything. They cleaned up their work well. They told us everything they were doing step by step. They refinished my bathroom, and there was mold in there. They removed the mold. I didn't have to call them back with any issues after the work was done. I'd recommend them. They do an outstanding job. They’re A+.”

“They were honest and thorough. They cleaned up after themselves, they came when they said they would, and they were reliable. They cleaned up some mold from a water leak. The customer service was excellent. I would tell someone to definitely go with Valor. They’re an A+ company.”

“They were honest, up front, and thorough. They made sure we knew everything that they were going to do in detail, and they explained why they had to do it. They were very informative and detailed about what everything meant with the terminology. The scope never changed. They were phenomenal. They’ve done a mold removal job in the bathroom. The customer service was great. They’re A+.”

“It worked out really well. They were honest. They told me it wasn't mold and that I didn't have to do a ton of work, so that was good. They didn't do anything other than open up the wall up to check to see. They determined that it wasn't mold, and then they closed everything back up. I didn't have to call them back for anything. They get an A from me.”

“They did a great job. They were on time. They very carefully explained what would be involved in the project, and they were very patient in answering questions. They started on time and finished on time. I didn't have to call them back after the work was done. I would tell someone they were terrific, so don't think twice—just hire them. They’re A+.”

“They're great. They were courteous, and they have good customer service. They took care of an issue in our house involving water. The customer service was great. I didn't have to call them back for any issues after the work was complete, but we would if we needed them again. I would tell someone to hire them. I'd give them an A+.”

“David spoke in an understandable manner. He was very personable, and I just felt like he was going to get the job done correctly from the beginning. They took out some drywall and insulation on a floor downstairs in my rental property that had mold on it. The customer service was great. I didn't have to call them back for anything. I would absolutely recommend him to anyone. I would definitely give them an A grade.”

“He was very friendly. He explained what he was doing and explained the process before they got started. He explained while it was going on. He took pictures and showed me the pictures. He gave us a report. It was very good, and the cleanup was good as well. My husband found them. I didn't have to call them back with any issues when the work was done. I would recommend them highly. I'd say I'd give them an A+.”

“They explained all the steps they were doing, and they gave us options. They told us how we could've done it ourselves if we wanted to, but it ended up being more work than they thought. They kept to their estimate. We didn't really have any issues after the work was done. We called them back to ask some questions, and we asked them to do another thing, but not because their work was incomplete. They’re an A+ company.”

“They're easy to work with, they were personable, they explained everything in a way that we could totally understand, and they were able to make the best-informed decisions. They ended up removing all the walls in my basement, and they removed the mold that was behind it. I didn't have to call them back after the work was done. I would tell someone that if they needed a mold remover, I'd totally recommend this company. They get an A+ from me.”

“They showed up on time, they did the job, and they were very informational. He explained what needed to be done, pointed out some things that weren't necessary, and took care of the problem. He was very clean, and they did what they said they were going to do, so I was very pleased. They installed a vapor barrier and did some water remediation under our building. I didn't have to call them back with issues after the work was done. They did the job they said they were going to do, and they left it clean. I'd give them an A rating.”

“They were very thorough and informative. They really had time and patience to break the terms down to an elementary format, so I could absorb it because I don't know anything about mold removal. The quality of their work was outstanding and also their prices were competitive. I think my aunt told me about the company. I didn't have to call them back with any issues after the work was done. I would highly recommend their services. I'd give them an A+ grade.”

“They were great. They were just very responsive and easy to work with, which is kind of an issue for me because they were doing mold removal on a house I don't live in. I'm actually several hours away. The customer service was good. I just had a really good experience, and it was very easy to get in contact with them. I mostly talked to them via email. There weren't any issues afterward, so I never needed to call them about anything. I'd give them an A.”

“They came in, they did the job, they cleaned up everything afterward, and they really listened to me and my concerns. They made sure it was done and that it was what I wanted. They cleaned up mold that was built up, they painted with water-repellent paint, and they put up insulation in the room. It was a big job because whoever put up the sheetrock did not do the two-by-fours correctly, and they had to reframe the whole room. I would recommend them. I'd rate them as an A.”

“They did a real good job. They were very friendly, and they were good about explaining the entire process to us. We had an area where our shower was leaking upstairs and the water had dripped down behind the sheetrock. A little bit of mold had developed, so they came in, set up an entire tent, and did a remediation. They just did a great job. It was done in what I consider a reasonable amount of time, and then when they got everything done, the guy came in and fixed it up like nothing had ever happened. I would definitely recommend them. I would tell someone this is definitely the company you want to use. They’re a grade-A company.”

“We had a great experience with them. They really knew what they were doing, they were very professional, the communication was easy and prompt, and they completely resolved our issue. They removed mold on the interior of a wall of our basement between the bathroom and the laundry room, and then their sister company did the rebuild for it with the drywall and everything. I didn't have to call them back with issues after the work was done. I would definitely refer them and say that they're maybe a little bit more than their competitors are, but they're better. They know what they're doing more and they do a complete job. I'd give them an A+.”

“David Myrick, who does the mold removal, is a nice guy to have around. He seems to know what he's doing. He was thorough. He was careful in screening off some mold so that didn't get into the house. I thought their rates were fair. They weren't cheap, but they weren't over the top. I also liked that they could do the rebuild as part of the process. As I recall, with the first mold check, there was something that was not quite right after the first mold check, which I gather can be standard. So, they came back at no extra charge and did what had to be done as I recall. It was very prompt. They just did it immediately, so it was not a problem. I would tell someone it's excellent. I actually have recommended them to some people. I'd give them an A or an A+.”

“They were good. They did good follow up. They weren't cheap, that's for sure. They came in, they removed mold from one of my closets, they went in the garage wall and I guess that's all they did. One good thing was they were pretty good about not doing extra work that wasn't really needed. They could've torn apart one of my rooms and they did not, so I mean I guess overall, I was very satisfied with their work. I think the biggest thing is pretty darn expensive. But once again, if they were cheaper, I'd be probably even happier. Take price off the table, I thought they were professional, they did a good job. They seem to know what they are doing. I think they get an A-. I thought they were good.”