Embark Tree Care
6th year as a Best Pick
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Embark Tree Care has received 4.7 out of 5 stars based on 126 customer surveys.
5
103
4
14
3
6
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2
1
1
6th year as a Best Pick Call
"Our mission is to make the world a more beautiful place to live, work, and play. With a team of proactive Certified Arborists and highly trained professional crews, you can be confident that your property's most valuable assets are getting the attention they deserve."

Brad Cox | CEO
Company Information
Services Offered
Embark Tree Care offers a comprehensive range of tree work, such as tree installation and relocation, cabling and bracing, pruning, fertilization, root barrier installation, and diagnostic checkups. The company also performs tree removal, including stump grinding and emergency storm response services.
Company History
The local company was founded in 1980.
Distinctions
Embark Tree Care is the first Texas tree care company accredited by the national Tree Care Industry Association (TCIA). The company employs a TCIA Certified Treecare Safety Professional along with many International Society of Arboriculture Certified Arborists and a state-licensed irrigator.
Additional Information
Embark Tree Care uses GPS to track its vehicles, ensuring efficient routing and driver safety.
Areas Served
Cypress, Energy Corridor, Katy, Memorial Villages, Conroe, Cypress, Spring, Tomball, Missouri City, Richmond, Stafford, Sugar Land, Bellaire, Houston
Address
2700 Palo Pinto Drive
Houston, TX 77080
Hours
Mon
7:00 am - 4:00 pm
Tue
7:00 am - 4:00 pm
Wed
7:00 am - 4:00 pm
Thu
7:00 am - 4:00 pm
Fri
7:00 am - 4:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

Embark Tree Care has received 4.7 out of 5 stars based on 126 customer surveys.
5
103
4
14
3
6
2
2
1
1
Grade
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Date Collected
Review by
09/17/2018

No review comments provided

Review by
09/17/2018

No review comments provided

Review by
09/16/2018

No review comments provided

Review by
09/13/2018

“They did what they what they were supposed to do. They did a nice job.”

Review by
09/12/2018

“The contractor was knowledgeable, professional and knew his business very well.”

Review by
09/12/2018

“Their price and punctuality exceeded my expectations.”

Review by
09/12/2018

“All areas exceeded my expectations.”

Review by
09/12/2018

“I had a lot of requests, and I was impressed with the flexibility of the company.”

Review by
09/12/2018

“I have recommend them.”

Review by
09/12/2018

“My trees all look beautiful when they leave. It always looks pretty and better than my neighbors who don't use them.”

Review by
09/12/2018

“They were professional.”

Review by
09/12/2018

No review comments provided

Review by
09/12/2018

No review comments provided

Review by
09/12/2018

No review comments provided

Review by
09/11/2018

“Our magnolia tree is healthier than it has ever been, and I credit your deep roots fertilizer.”

Review by
09/10/2018

No review comments provided

Review by
09/10/2018

No review comments provided

Review by
09/10/2018

No review comments provided

Review by
09/10/2018

No review comments provided

Review by
09/06/2018

No review comments provided

Review by
09/05/2018

No review comments provided

Review by
09/05/2018

No review comments provided

Review by
09/05/2018

“A limb broke and landed across the street and hit an old vehicle which was not even worth the money that the insurance company wanted to pay. Embark took the time to cut it up and everything. We have used Embark for 21 years!”

Review by
09/05/2018

No review comments provided

Review by
09/05/2018

“They trimmed my trees well and fed them all.”

Review by
10/17/2017

“It was positive.”

Review by
10/17/2017

“They helped my tree. I would grade them as an A+. I had a slight issue with punctuality. Extremely likely to recommend them.”

Review by
10/17/2017

“Very professional and accountable. They did tree services for some specific diseased trees. It was an A+ experience.”

Review by
10/17/2017

“They showed up and did the work they were hired to do—trimming. I would grade them as an A.”

Review by
10/17/2017

“I think it was kind of no nonsense. I asked them to do some tree trimming and they gave me a quick turn around on the bid and they ended up doing the work, basically, as I asked them to. It got done on schedule, and they did good quality-wise. I'd give them an A.”

Review by
10/17/2017

“I thought they were reasonably priced and professional all at the same time. They were great. No complaints at all. Tree removal and tree trimming. I'd grade them an A+ overall.”

Review by
10/17/2017

“They did what I asked, and they charged a reasonable amount of money. They cleaned up after themselves, and they showed up on time. I would say A.”

Review by
10/17/2017

“I had a great experience with them. The pricing was good. They were professional, on time. My life was completely not disrupted by them being here or causing any problems. They cleaned everything up and put everything away. I was very pleased with them. I'd grade them as an A+. I would recommend them and I would use them again.”

Review by
10/17/2017

“We had some tree work done. I don't even remember. They did leave some branches on our roof and some branches down in the flowerbed which I thought they would've taken. But other than that, I think they did fine. I'd give them a B overall.”

Review by
08/27/2017

“They got in and got it done and got out. It was fine, an A overall. They were on time and didn't leave a mess behind.”

Review by
08/27/2017

“Their responsiveness was good. I'd give them an A. They were on time. Clean, very clean. It was not a huge job but they did well.”

Review by
08/27/2017

“It was a positive experience.”

Review by
08/27/2017

“They did a pretty good job. They were quick.”

Review by
08/27/2017

“I have no complaints—it was a good experience. I would call it an A.”

Review by
08/27/2017

“They did a fairly good job but they left some branches stuck in the trees that should've been removed and they didn't do it last year. I'd give them a B rating.”

Review by
08/25/2017

“They were courteous and prompt, and they did a good job. I'd give them an A.”

Review by
08/25/2017

“They were quick. They were clean. And they came back, took care of this stump. I didn't know they were coming back so I called about that. They did a great job. We had some problems with one of the oaks—they took out an oak, we had two oaks in the front of our yard. They took one of them out and the other one started to look a little bit stressed and they came out and looked at it and said, ‘Nope, the leaves are falling, it's healthy, you shouldn't have any problems.’ It's just all around good service. I'd grade them as an A.”

Review by
08/25/2017

“They had good equipment and they clean up real well afterward too. I'd give them a B. They seemed to know what they were doing. They cleaned up real well. I actually already have recommended them.”

Review by
08/25/2017

“It was good. I'd give them a B. It took them a while to return my call. The first time I had to call two times to get somebody to return my call and come. But after that, they came and did the service, and it was good.”

Review by
08/22/2017

“I thought that the arborist was very knowledgeable. They did the work when they said they would do it. They cleaned up nice. I was satisfied with the job and the price was great. They did trimming and tree removal. We had a stump removed. I'd give them an A+.”

Review by
07/27/2016

“It was just the tech service, good invoices, I felt like they were very knowledgeable. I think I had them- yeah I think they've just done tree services. They cut down a tree once and then they trimmed trees once. A. I've actually recommended them several times.  ”

Review by
07/27/2016

“They did a great job, they were prompt, and did a good job. They get an A from me. I'll use them again as soon as we need our tree serviced.  ”

Review by
07/27/2016

“It was actually pretty standard. They did it quick, cleaned up, and took care of the neighbor’s debris and us. I'd give them an A grade.”

Review by
07/27/2016

“Excellent, they were wonderful; I've had them out several times. The tree seems to be surviving nicely. A grade for them, excellent.  ”

Review by
07/27/2016

“They did tree services. They did exactly what they said they would do, at the time they said they would do it. I'd give them an A.”

Review by
07/27/2016

“They did what they were supposed to. De-root, feeding. A is fine.”

Review by
07/27/2016

“Well, they did a good job. They cut down a tree that had fallen on the house. I know that we'd call them. No complaints.  ”

Review by
07/27/2016

“They fertilized my trees. I'd give them an A; they did what they said they were going to do. Probably a B+.”

Review by
07/27/2016

“They were trimming and checking the tree in my front yard. Well they had what I considered a great price, considering the other people that I got quotes from, and they did a great job. The man that was running the crew stood around and listened to me as we talked and decided what should be done. He stuck around and watched to make sure that they were doing what he told them. I had a very positive experience. The workers were both great, and I had a very positive reaction overall. The price, the work, the attitude, everything. I'd give them an A. I would very likely recommend.”

Review by
07/27/2016

“I've used them three times, so I appreciate that they're licensed and insured and all of that. They show up on time, I've done comparative pricing two out of the three times, and they are always in the bottom third of the people. They have good communication, they’re on time, and they're not overly expensive. A-.”

Review by
07/27/2016

“We worked with them for several years, from tree trimming to removal. They’ve done several things at our house, and they're always very professional, and are there when they say they're going to be. Then, they come out and check things, a very professional service. They’re an A+ company.”

Review by
07/27/2016

“We were helping someone clean their backyard. So we'd actually already cleared the backyard, but they came in and helped. We piled everything off to one side and they came in and ground some of the stumps down. Then they took off all the leaves and knocked the trees down. It was a very unique situation so. Our friend group had helped and they just finished up the job. They get an A from me. I do plan on using them again.”

Review by
07/27/2016

“They removed a tree from the roof of my house a bit over a year ago, and then in November they trimmed some trees. It was a positive experience, and I had no complaints. I'd probably recommend them. I thought the price for trimming the tree was pretty high, but I though the price for taking this huge off of the roof of my house, which took two and a half days, was much better than the competition.”

Review by
07/27/2016

“Yeah that was probably a little over a year ago, I probably need to call them back and have them out to do it again. They were doing some deep water, or deep reseeding of a large water oak tree. They also did some insect treatment, but we had some boars that were doing an attack on it. The tree is doing well, so I hope we can keep it that way. I'd give them an A.”

Review by
07/27/2016

“Yeah they were pretty good. I still ended up with a lot of dead branches, but other than that, they worked hard and did a good cleanup. It was trimming off anything hanging over my roofline, and then he did branches. They specified that the branch had to be a certain diameter in order for them to take it down. I'd give them a B grade, because of still having some dead branches up in my trees. I mean I can't call customer service, because it was up to me to follow through if I wasn't satisfied. So I guess I'd give them an A.”

Review by
07/27/2016

“It was OK. They were responsive. Just trimming a big tree that I had near my house. I think a B+. Well the quality was good, but I had only one little issue. After they did the work, I called back because they missed one part from the tree, and then it took them a little longer. I had to call a couple of times, but when he came back, he did it well. After it was completed it, was an A, but he did what he was supposed to do. I would recommend them. I didn't have any problems.”

Review by
07/27/2016

“It was a while ago. It was fine. I think they were treating a sick tree that died in the yard. The quality was fine. That was terrible, they like never called back, like, that was terrible.”

Review by
09/25/2015

“They just came, did it while I was at work, and came home and it was perfect. They were trimming my front trees. They called me back quick when I left a message with them. I would recommend them.”

Review by
09/25/2015

“All was good—they were great, super nice. They did tree trimming and fertilizing. I have used Embark three or four times. They cleaned up a couple trees. A is fine.”

Review by
09/25/2015

“They did what they said they were going to do. They trimmed my trees, did a good job, and cleaned up good. It was the first time I used them. I saw them at the neighborhood working at another house.”

Review by
09/25/2015

“They did really well. I spoke to a guy, name’s Paul, and he was very knowledgeable and gave me a lot of extra information besides just coming for a quote and doing the tree service. They were trimming palm trees. I’d give them an A—they were good.”

Review by
09/25/2015

“The lead guy took the time to discuss what had happened with the trees. I liked the attention to detail, the follow-up, and the personal service. My neighbor’s tree fell into my house, and they removed everything. They get the highest rating—A+.”

Review by
09/25/2015

“They were just timely. They did a good job and did it on time and on budget. They removed five palm trees from our backyard. It was the first time we used them. I would recommend Embark Services. I'll give them an A.”

Review by
09/25/2015

“I think they came, did their job, and left. They did a tree removal. They were very good. I got response from my questions and feedback all along the way. They were very good. My daughter referred me. I'd give them an A.”

Review by
09/25/2015

“I love Embark Services—they’re always my first choice. They do excellent work trimming the trees. I like everything about them. My mother has always used them, so she highly recommended them. They’ve earned an A grade.”

Review by
09/25/2015

“They were very efficient. They were cutting down a dying tree. I would recommend them.”

Review by
09/25/2015

“They just did what they said they were going to do. They were just trimming trees, a couple. I would recommend them.”

Review by
09/25/2015

“If I recall, they were just cleaning up some trees in the front yard. It was the first time I used them. They got an A.”

Review by
09/25/2015

“They were removing a tree that had fallen in my yard. They did a good job.”

Review by
09/25/2015

“They were on time, they did a good service at a reasonable price, and the result with the tree looks great. They were doing deep-root fertilization; they did multiple trees, but they only charged me for one. The gentleman that came out to look at the job was very kind, knowledgeable. The gentleman who came out and actually did the service was very nice, so I have nothing ill to say about any of the way that the communication went down by any means. They’re an A.”

Review by
09/25/2015

“They did a great job—very professional. They just knew what they were doing, which always helps. It was tree removal and tree trimming. We had three that had to go out and probably three more that had to be trimmed. On the front ones, they did remove the stumps, on the back one they didn't. The only reason they didn't remove the stump is because it was literally right next to another tree. My wife researched them, found out they actually had arborists working for them, and that's important to us.”

Review by
09/25/2015

“They did the job they said they were going to for the price they said. They took out a pine tree, about a 60-foot pine tree, just the one. They were coming over for our neighbors, and I happened to see them, so I asked them, and they told me, ‘Yeah, since we're here, we'll go ahead and take care of it for you,’ and so that was really nice. Usually people make you wait two or three weeks or a month before they can get back over there. That was about it. I would actually give them an A+.”

Review by
09/25/2015

“It was very good. They did a very nice job. They were there when they said they'd be, they took away all the tree limbs and everything, cleaned up real good, and they did an excellent job. They trimmed the trees. We had one tree limb that had broken and was laying up against the roof, and they removed it very professionally. Our Realtor recommended them because he had used them before and said they're very reliable and very reasonable. They get an A.”

Review by
09/25/2015

“I thought their work was very good. The people were good, the work was more than satisfactory, they were very efficient and could not have done a better job, and they were reasonably priced. They removed a tree. I believe it was one tree in a tight spot, and they did a good job. I'm going to give them an excellent grade. I don't have any complaints at all. They even wrote me a nice little follow up letter, and everything was just fine.”

Review by
09/25/2015

“Embark cut down two small trees. It was two very, very small trees, and they were fine. They were very professional and did a great job. They cut down two very small trees in our atrium, and it worked out great. They couldn't get the stumps. They were very professional the whole way through. They were on time, got there when they said they were going to, finished quickly, cleaned up afterwards, and got out of Dodge. I'd give them an A.”

Review by
09/25/2015

“Cody was very professional when he came out, and he came highly recommended. They got the job done. They started and finished as quickly and cleanly as possible—they just did such a great job. They did everything I asked, so a great job. They took out like three pretty good-sized trees, one really tall tree so they had their equipment in here and everything. They did a great job. It was a referral. I went ahead and asked around, and my aunt has used them, has used Cody before, so when I called that number, I asked for him.”

Review by
09/25/2015

“They gave me a quote, did what I asked them, and I paid them. They cut down a tree and ground the stump. I have very high expectations. In this society, people expect to be mistreated and expect to not get taken care of properly, and I don't expect that. I expect it to be done correct, and they did it correctly, so nothing stood out. They did what I asked them to do, they were very polite, and they cleared away. Nothing was broken, misplaced, none of that stuff—but I expect that. Excellent, no complaints.”

Review by
09/25/2015

“They were better than the ones that did my neighbors next door because they showed up at the same day. I was watching them, and they did a great job. I was recommended by another friend of mine, and she was very happy with them too. So I was pretty confident that they were going to do a good job, and they did. They did a great job. They just basically shaped up all my oak trees and a few of the trees with some limbs that were very high up near my home that the last tree service forgot to do, so he got them. They did it great. A is fine.”

Review by
09/25/2015

“They did a really good job, actually. When I called them, they gave me a quote—I was out of town along with some other people, and I decided to choose them, so by the time I get home, everything's done, so I didn't actually know they're here. Everything looked like what they told me they were going to do. I have a pine tree, maybe 50 feet high, they cut down, and also ground the stump and put the soil back and the grass back. It looks good so far, no problems. I would say A+. I don't have any complaints. I'm going to call them back and have them do some other things for me.”

Review by
09/25/2015

“I had one positive experience and one negative experience. The first experience I had them removed some damaged trees, and they did a great job, not a problem. The guy came at the right time, came when he said he was going to be here to give the estimate, and we discussed the work etc. The second time I called to get a tree removed, I never could get the guy to come, and I think it was a different arborist. I never could arrange for him to be at my house to estimate the job, and I eventually went with a different company. They removed dead trees both times. Customer service was great. It looked very nice. For the first experience, I would give them an A.”

Review by
09/25/2015

“I like using an arborist instead of just a regular guy with a saw. I take care of my trees; they're valuable assets to any property. They thinned out my trees. Down here on the Gulf Coast, we've got to allow wind to pass through them; otherwise, you get a hurricane or a tropical storm, the trees are going to come down. About every two or three years, I have them thinned out, and they cut away the dead wood and all that as well. It's really just a smooth call. They send out an arborist to look at the trees, and then the guys come and cut it, then I give them money—simple as that. I've known them for a number of years. They had a shop over here, and they've done some work for me professionally as well. I'm going with A+.”

Review by
09/25/2015

“They were great. They just seemed like they knew what they were doing, they gave good reassuring advice and checked our tree the way they were supposed to, and we were very pleased with them. We had a tree that was hit by lightning, so they came to check it out, they fed it, checked it, let us know that it would likely be OK. I was looking for somebody that had an arborist. I would recommend them. No complaints.”

Review by
09/25/2015

“I had at least four trees cut back. I had planted them a little too close to the house. They did a really good job with that, cut them back, cleaned up after themselves and did it quickly—pretty much everything I expected. They came when they said they would, did the job, did it quick, cleaned up after themselves, and charged what they told me they would, so no complaints. I would recommend them.”

Review by
09/25/2015

“It was very positive. They came when they said they would, charged us what they said they would, and did all the work they said they would. They took a tree down for me. It was a very large tree. I had not used them before. I was very pleased, they cleaned up everything, took everything away, and the stump was what I thought it would be. The tree was overhanging my house, and I kept thinking one big blow, and my house goes.”

Review by
09/25/2015

“Very pleased—very professional people, knew what they were doing, and the service was timely and completed very much to my satisfaction. They trimmed four oak trees in our yard. It was the first time we used them. We live in the same neighborhood where they are located. They’re all A's.”

Review by
09/25/2015

“They showed up on time, and they did a really good job. We had an oak tree trimmed, a very large oak tree in our yard. When they left, it was as if they had never been there. They did a really good job of cleaning up after themselves. I would definitely recommend them. I'd give them an A.”

Review by
09/25/2015

“They just did what they said they were going to do. They cut down some trees and removed the trunks. It was three trees. They honored a 10 percent discount coupon; they basically just called me when they said they would, and they provided a fair price—that's about it. I believe a friend of mine had used them.”

Review by
09/25/2015

“Embark Services did an excellent job. A tree was growing into the house. They cut back the limbs from the house; now it's clear, and the tree doesn't look bad either. They were very fast. I heard out about them because they did the house behind me, and I liked the job that they did. I would recommend them. An A is good.”

Review by
09/25/2015

“The whole service was really good—everything from start to finish. They removed some trees and trimmed trees. It was like half a dozen trees that they removed and probably about half a dozen they trimmed. The guy that came to give us a quote was really good—Cody, I think—he was very good. I would say they get an A.”

Review by
09/25/2015

“The worker made it positive. He was friendly, he knew what he was talking about, he had a lot of information for me, and he did the job very correct, thoroughly, and in a timely manner. They did tree removal—it was one big tree. I got several bids, and I went with them. I would recommend them—I already have. I'd give them the best grade.”

Review by
09/25/2015

“They trimmed the tree like I wanted them to do it, and they cleaned up the mess. It was actually two trees. Actually, I wasn't even home when they were doing it, so they set it up and we sent them the check for the work that they did. Everything went fine. It worked out. I give them an A since I don't have anything to complain about.”

Review by
09/25/2015

“It was alright, not negative. When they initially came out for the bid the guy pointed to everything that needed to be done and when the workers came that wasn't done. I had to tell them at the end what we discussed with the guy that actually came out for the bid so I had to manage it basically instead of the company doing the service they sold originally. They were trimming trees. It was the first time I worked with them. Probably a B.”

Review by
09/25/2015

“I guess they ran short on time so they did not remove the debris that they were supposed to remove. I ended up paying the full price for removal but they didn't remove anything. I didn't think that was too good but figured it wasn't worth worrying about. There was a large tree that had fallen down a couple years ago and it had rotted and they ground it up and they were also supposed to remove some other branches that were there but they didn't. The guy said well I can't do it right now but we'll do something for you another time. That was it, it was OK. It wasn't anything great. I don't know if I would call them again.”

Review by
09/25/2015

“It's my husband that deals with them mostly. I know he was happy because I think he's always hired them but I cannot remember the details because he's the one that handles those things. We have several very large trees and I think we had a tree, very old, and one of the branches came down and we were concerned that others would come down so they came and trimmed it so it would be safe for our house and the neighbors but without killing the tree and the tree's still there. I know it was good but I don't know if it was excellent.”

Review by
09/25/2015

“We hired an arborist to look at some trees. We have a turf company, so we hired an arborist to look at some trees that we suspected had some chemical damage by us. When we had the gentleman come out, we asked for the report, and he never gave it to us. We asked numerous times and contacted him. We never got anything officially from him. We asked him to give us a report on his official findings, and we didn't get it. We did get an email, but we needed an official report for insurance purposes. He was real nice, and he was very knowledgeable. I would grade them a C. He was real nice and helpful, but he didn't follow through with what he needed to do.”

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