Cyclone Professional Cleaners
4th year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Cyclone Professional Cleaners has received 4.8 out of 5 stars based on 77 customer surveys.
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4th year as a Best Pick Call
"We offer a refreshingly simple, transforming cleaning experience. Green pretreatments and 325-horsepower, truck-mounted machines create brighter, cleaner spaces. Pressure-free, straightforward pricing is agreed to before work begins. Cyclone is prepared for any job and performs quality cleaning that exceeds expectations."

Franco Listorti | Owner
Company Information
Services Offered
Cyclone offers tile and grout cleaning and sealing; marble, stone, concrete, travertine, and granite polishing and sealing; carpet, rug, and upholstery cleaning; stain lifting; pet odor removal; air duct and dryer vent cleaning; shower grout restoration; hardwood floor cleaning and buffing; vinyl composite tile and linoleum stripping and waxing; window cleaning; and power washing.
Warranty
The company offers a 30-day workmanship warranty.
Company History
Franco Listorti founded Cyclone with his wife in 2001. The company remains family owned and operated.
Distinctions
Cyclone is the recipient of a 2016 Best of Plano award for tile, air duct, and carpet cleaning.
Employee Information
All employees wear uniforms and drive marked vehicles. Employees must meet the company's professional qualifications.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson

Compiled Score:

Cyclone Professional Cleaners has received 4.8 out of 5 stars based on 77 customer surveys.
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HOMEOWNER REVIEWS
Date Collected
Review by
08/15/2017

“They did some tile cleaning. The man that came out was the owner of the company and he asked good questions and he paid attention to my answers, understood what my concerns and interests were in doing the work. And then he came out to the house, I was by myself at the time so I left him a key to my house and so I wasn't there to watch him so I had to have a little bit of faith and trust in making sure nothing was going to happen to the house. And he showed up when he said he would. He opened up the house. He did the job, did a very good job. High-quality job. And then locked it up and left it as before he got there. And so, he did everything he said he would. I would definitely give them an A overall. I would definitely recommend him. In fact, I've already mentioned his job to a couple of people.”

Review by
08/15/2017

“Cyclone was awesome. Their thoroughness of cleaning my kitchen floor was amazing and bathrooms. They did tile and grout cleaning for me and they sealed it. They were really great, really professional guys. Actually, my husband wasn't home at the time. They moved everything for me as well. It was just really positive. I actually recommended them to two friends in my neighborhood as well. I'd give them an A overall. I recommended them to two friends and they actually had really positive experiences with them as well.”

Review by
08/15/2017

“They were quick and they didn't waste any time doing anything else, they went right to work. They did the dryer vent cleaning and all the air vent cleaning. In November, they also did carpet and rug. Everything is looking up to expectations. They deserve an A grade overall. I already used them again in June.”

Review by
08/15/2017

“I liked Frank a lot, he was the guy that came. He seems very knowledgeable and helpful and worked hard. He got there on time. He evaluated my marble floors and figured out that we were using the wrong cleaning products, and then he cleaned the floors very well. I would grade them an A.”

Review by
08/15/2017

“Just the person that came to do the work was very personable, he made sure he did a very good job. And he followed up to make sure that we were happy with it. It was the shower, tile and glass. Yes, it did. I would grade them an A, it was all great. I have recommended them.”

Review by
08/15/2017

“They were great. They showed up on time. They did a great job. That's all I can remember. The pricing was reasonable. Everything was great. They cleaned all of our tile, all of the rooms that had tile in them, shower, bath, kitchen. I'd give them an A overall.”

Review by
08/15/2017

“I bet they did the tile or grout in the kitchen. No I was not here. As far as I know, they did a great job or we would have voiced our opinion on it. I would grade them an A. I would definitely recommend them and might use them again.”

Review by
08/15/2017

“Outstanding service, they repaired a stone shower, cleaned stone floors and cleaned carpets. It exceeded expectations. I would grade them a double A. Customer service was great, It is highly likely that I will recommend them.”

Review by
08/15/2017

“Cyclone was wonderful. They did a good job. They were polite. They were on time. It was one of the best. They sealed granite for me and worked on some floors. I would give them an A overall. They were just excellent.”

Review by
08/15/2017

“Their customer service made it a positive experience. They were relatable. They did marble cleaning. It looked clean, but it didn't look like it was brand new. I'd give the overall experience a B rating.”

Review by
08/15/2017

“I think they cleaned our tile, whatever that is between the tile, that was really good. And they came down on the price on that and they were very friendly. I was satisfied, I would grade them an A.”

Review by
08/15/2017

“The tile was cleaned. They cleaned the tile. They cleaned the grout. They did some, like, re-caulking and re-grouting. We don't live in the house anymore. I'd give them an A overall.”

Review by
08/15/2017

“I had a great experience. They were incredibly professional, they came in and did the job and made it look great. They cleaned up some old tile. I would grade them an A.”

Review by
08/15/2017

“They were fine, I don't remember any issues or anything like that. They came and grouted our shower and floor. I would grade them an A.”

Review by
08/15/2017

“They did everything that I asked and that we talked about. They did carpet and wood, it was over a year ago. I would grade them an A.”

Review by
08/15/2017

“A very good experience, they just did a good job. They cleaned the grout, everything is looking good. I would give them an A grade.”

Review by
08/15/2017

“The job that they did and the price. They steam cleaned the tile. I would grade them an A. I already have recommended them.”

Review by
08/15/2017

“They were quick and efficient, did their job. They did tile. Everything looked clean afterwards. I would grade them an A.”

Review by
08/15/2017

“Cyclone came out and did a great job, they sealed my granite. Everything is looking good, I would give them an A grade.”

Review by
08/15/2017

“Cyclone did a great job, they cleaned our master bathroom and the floor of the shower. I would rate them an A.”

Review by
08/15/2017

“Cyclone does good work, friendly staff. Steamed my natural rock floors. I would grade them a B.”

Review by
08/15/2017

“Cyclone just cleaned some carpets at the new house. I'd give them an A overall.”

Review by
08/15/2017

“Cyclone was very efficient and did a good job. I'd give them an A overall.”

Review by
08/15/2017

No review comments provided

Review by
11/08/2016

“They cleaned our floors. I liked that they were timely and efficient. I'd give them an A+ rating.  ”

Review by
10/27/2016

“One thing I remember, they cleaned behind the washer and the dryer. That was surprising for me. They're an A+ company.”

Review by
10/27/2016

“They did some tile work, tile cleaning, and then put the grout machine in. They came on time and did a good job. They deserve an A. They were on time.”

Review by
10/27/2016

“Cyclone worked for me last June, they did an excellent job. There was an incident at my house, but it was resolved. The guy who used the cleaning hose broke one of the banisters in my house. I would definitely recommend them again. They were great. They did a fantastic job cleaning, so I wouldn't hold that against them.  ”

Review by
10/27/2016

“It was an A+ experience.”

Review by
10/27/2016

“I'd grade them an A. We're very happy with them.”

Review by
10/15/2016

“I'd give them an A+ grade.”

Review by
10/15/2016

“They cleaned a shower for us, it's been some time ago, they were very good. I had a positive experience with them. I'd give Cyclone Cleaning an A+. We didn't have any trouble. They did it all in one day and were very good.  ”

Review by
10/15/2016

“I think they did carpet cleaning or floor cleaning. They did do something for about 1 square feet. I wanted my kitchen done, which was small, but I think they did carpet cleaning too. It looked great. I'd grade them an A for sure. They showed up on time and did a great job.”

Review by
10/15/2016

“Initially it was not a positive experience, but ultimately it was. They steam cleaned our tile and our grout. Overall, I'd give the experience an A+.”

Review by
10/15/2016

“They cleaned and re-grouted my shower. Overall, they were probably a B. They had to come back and re-do some stuff, but they were responsive in coming back to fix it.”

Review by
10/15/2016

“They were cleaning the grout in my tile. I would say they're an A. They couldn't get all the stains out, but I'd say they're an A.”

Review by
10/15/2016

“They did come and clean my tile. They were very good. They were an A+. That tile was terrible; they really did a good job.  ”

Review by
10/15/2016

“Cyclone did tile cleaning work for me, it was A work.”

Review by
10/15/2016

“Overall, they're an A-. They did grout and carpet cleaning. They're difficult to schedule with.”

Review by
10/15/2016

“They did tile and grout cleaning almost a year ago. I'd say it was an A experience.”

Review by
07/30/2015

“Cyclone did a good job. They cleaned and sealed all the tile in my master bathroom, and they were excellent.”

Review by
07/30/2015

“We had our tile and grout cleaned, and Cyclone did a really good job. The customer service was great, too. I’d definitely give them an A. They provided great service, and there were no complaints at all.”

Review by
07/30/2015

“They did a very good job cleaning for me. They did the tile. I think the job took about an hour and a half. The administrative side was easy to work with. I would give them an A rating.”

Review by
07/30/2015

“I was not satisfied with the job done. They didn't do it properly. They did the grout cleaning. It still looked dirty after it was done. That's the reason for my dissatisfaction. I was trying to call them back. I would give them a D. I would not use them again.”

Review by
07/30/2015

“Cyclone did a great job, and they were thorough. I asked them for an estimate of how long it would take, and they were spot-on. The floor is a kind of marble and stone, and the best thing was that it looked like it was new when they did it. They earned an A grade in my book.”

Review by
07/28/2015

“He was knowledgeable about other things. I believed he also cleaned the grout. He also offered to clean the grout on my kitchen tile. I had him do that and a few other services that he mentioned. He seemed knowledgeable about their services. They’re an A-grade company.”

Review by
07/28/2015

“Cyclone Professional Cleaners sealed the tile on the floor as well as in the bathroom, and they went above and beyond to make sure everything was done properly. I would rate them as an A.”

Review by
07/28/2015

“They were they came the day after Christmas and were very prompt they redid our floors and resealed our grout I think. And they were really affordable. I would grade them an A.”

Review by
08/04/2014

“They were up front, they were direct, and they did what they said they would do. They did tile and grout and a little bit of carpet work. I would recommend them. I would give them an A+.”

Review by
08/04/2014

“Cyclone cleaned the majority of our house—the carpet, tile, and air ducts. The workers were clean and respectful. They were great—very courteous and informative. I’d say they were A+.”

Review by
08/04/2014

“They cleaned the kitchen grout. Everything was fine—no complaints. I didn't have to call them back for any issues or anything like that. I would give them positive reviews. They should get an A.”

Review by
08/04/2014

“The cleaning was done really well. They did grout cleaning for me. It's a good service. I didn't have to call them back about anything after the cleaning was done. I would say they’re an A-.”

Review by
08/04/2014

“What I asked them to do, they did. They did tile cleaning, and it's still looking pretty good. Now, I don't have to tar and clean it since they did it. I would say they’re an A.”

Review by
08/04/2014

“Cyclone did tile sealing for me, and they were very professional. It stayed clean for a while after it was finished. I would give the company an A+.”

Review by
08/04/2014

“They were very friendly, and they did grout cleaning for me in the kitchen. They did a fine job. I would recommend them. They deserve an A.”

Review by
08/04/2014

“Cyclone did what they were supposed to do. They did tile and grout work, and I would recommend them to a friend. I would give them an A.”

Review by
08/04/2014

“I like that they were affordable and they were fast. They did good work. They did tile cleaning for me. They did that cleaning in the whole house for floor tile. Their customer service was good. I didn't have to call them back for any issues. I would give them an A.”

Review by
08/04/2014

“Cyclone came out to seal our tile. A friend had referred them, and they were quick to come out. We had just moved into the house, and they worked around our schedule. The cleaning felt like it lasted for a while, so it was pretty good. I would give them an A+.”

Review by
08/04/2014

“They delivered on the promise of cleaning the grout. Their customer service was great. I didn't have to call them back for any problems or anything after the work was done. If a neighbor asked about the company, I would say to use them. I would give them a B+.”

Review by
08/04/2014

“They cleaned the tile and grout in my whole house. They were on time, they were efficient, and they did a good job. Their customer service was good, and I didn't have to call them back for any issues after the work was done. I'll give them an A.”

Review by
08/04/2014

“They did my tile, and they were really perfect. They’re professional people, and they did a very good job on my marble. Their customer service was really good, and I didn’t have to call them back for any problems after the work was done.”

Review by
08/04/2014

“Cyclone came out to do carpet and tile for me. They were very good on the tile job because I had a big problem, and they solved it. I had used them before as well—maybe a year and a half ago at another home. I would give them an A+.”

Review by
08/04/2014

“They did a good job on the tile and grout. The floors looked good when they got done, and they were quick and efficient. I would recommend them, and I would say they’re an A. They were efficient and did a good job.”

Review by
08/04/2014

“They did general carpet cleaning, and they might have done the tile too. It stayed clean for a while after it was done. The workers were professional and got the job done. I'm pretty sure I’d give them an A.”

Review by
08/04/2014

“Cyclone did a great job. They were professional and dependable, and they went way above and beyond my expectations. I was shocked at what a difference it made to have the grout cleaned. I would do it again. I was really happy with them, and I would recommend them. They deserve an A+.”

Review by
08/04/2014

“That's a while ago, maybe four years. They came in, they moved stuff, and they explained what they were doing. It was kind of gross watching the whole thing, but at least I saw the gross dirt coming up, so it was honest, and the price was good, too. It was good, a good experience. It was like ceramic floor cleaning with the grout—it has big squares. It was just my kitchen. Their customer service was great. I had no problems scheduling or getting questions answered on the phone. Even when the techs came over, they were very easy to understand. I didn't have to call them back for any issues or anything. I'm going to say that they’re an A.”

Review by
08/04/2014

“They were horrible. We will never use them again. I thought the technician they sent was absolutely the most rude person I've ever dealt with. He was completely unprofessional, argumentative, and tried to get me to cancel the appointment when I wouldn't agree to the terms that I had asked for them to do. We just wanted to be free of them. We will never use them. We won't recommend them to anyone. In fact, I've told several people 'don't use them.' It was a duct cleaning. We'd used them on a previous occasion and they were fine, for a grout cleaning, but the second occasion, that was just completely unacceptable. I want to do a D-.”

Review by
08/04/2014

“My grout was cleaner than when they showed up. If a neighbor asked about the company, I'd give them high marks. I would give them an A. I think the only way I could get an A+ is if it was much cheaper. If it were cheaper I would want to do it three times a year, because it would be so inexpensive, but I know their time is worth money and their supplies are worth money, so give them an A.”

Review by
08/04/2014

“They did a good job. They showed up on time, and they did the job. I think it took them about 40 or 45 minutes. Their customer service was good. We used them just the one time because we were getting our house ready to put on the market, so I wanted to get the kitchen grout cleaned. They did a good job. I liked it. It was A+ work. I would use them again.”

Review by
08/04/2014

“They did what they said they would do. I had some concerns later, and they came back out and fixed it. They had a good price, and they were nice people. I have no complaints. It was tile cleaning. The workers were very nice, very professional. It stayed clean for a while after it was done—it still looks great. I would give them an A+.”

Review by
08/04/2014

“They came out and filled the grout. They cleaned the tile and grout and sealed the grout in my kitchen. It made it look a lot different—a lot better. I had my kitchen remodeled, and I didn't change the floor, so I needed that to look as good as the rest of my kitchen, and it did after Cyclone came out. I would say the cleaning had a lasting effect; it stayed clean for a while. The workers were very nice. They did the job, they did it with great efficiency, and I was really thankful. I'd give them an A.”

Review by
08/04/2014

“Cyclone Professional Cleaners was very professional. I think they cleaned the carpet and the floors, and they were really good at cleaning the floors. They cleaned the tile floors, and they do the carpets. I think I remember it being very expensive though. I was very pleased with what they did. They were professional—they were prompt. The tile floor definitely had a lasting effect. As a matter of fact, I'm probably going to call them back out to redo the tile. I would give the company an A-.”

Review by
08/04/2014

“I have used them in the past but I wasn't very happy with them. Basically I used them two years ago or something, and I hired them for three things 1 grout cleaning and then for polishing the granite and also to duct cleaning work. Unfortunately the duct cleaning I'm not sure if we can verify that because it's all inside and said OK it's all done. The granite cleaning it looked like it did before so there wasn't any real difference. It wasn't too expensive so I was OK. But the grout cleaning I expected all the grout all the stains to go out of the grout and I spent $1,005 for the grout cleaning alone, it's throughout the house. Sinks kitchen bathrooms all of that, after they were done it looks exactly the same thing. I really don't see any difference. I actually used another company, because I have rental properties too. And just recently and I see how when they cleaned the grout you can tell they really cleaned the grout. Very basic but they also used a lot of acid and brushed to make sure it all went. And I paid a fraction of what I paid Cyclone they brought a big machine but it was not worth the money. I would never use them again.”

Review by
08/04/2014

“They were on time, they were upfront with me about what to expect, they were fast they did a good job my floors look great, it was tile & grout. The customer service was good. No I wouldn't recommend them and this is why. The sealant that they used, requires ph control cleaner? And they told me that and I used some of the cleaner that they had and there are times when I have little kids crawling on the floor and I need to use some disinfectant. It didn't last very long and they looked the same about three months later. So when I my friends asked if you should get them tile & grouted I say ‘no you should get them stained’ and that might just be the nature of the business. Because the color and other people offer services like that. I don't know if it was just their sealer but not I don't recommend them. I would give them a B only because of their service and what they told me up front that the sealant wouldn't stay. But because it didn't last it wasn't worth it and it didn't stay.”

Review by
07/25/2014

“They were on time, they did the job, and it cost me what they said it would. They cleaned about 400 square feet of tile in one area, and then they did another 100 square feet of tile and grout. They were efficient. I would say they’re an A+.”

Review by
02/04/2014

“I think everything went well with Cyclone and as planned. What I was asking them to do wasn't a normal thing; I wanted them to do basically every bit of tile on my first floor—in the closet and all the way through. They came, and it did go a little bit longer; they generally knew how much square footage I had, but of course, they didn't totally know. But other than that, I think everything went really well. Everything was clean, the guys were great, they were very nice, and they moved things that I hadn't moved. I moved most everything except a piano that needed to be rolled from side to side so that they could get under it. Everything really went very well. I would use this company again, and I would give them an A.”

Review by
02/04/2014

“Cyclone is very professional. I thought their service was very good. They're very detail oriented. They've cleaned my carpet many times, worked on sealing my tiles, and worked a little bit on my countertops. It's a good company. I would recommend them. The technicians and customer service are very good. They promptly call back, so they're good in that department. I would give them an A. They did what they were supposed to do.”

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