Prestige Grout, Tile & Stone
1st year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Prestige Grout, Tile & Stone has received 4.8 out of 5 stars based on 49 customer surveys.
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1st year as a Best Pick Call
"We are a true family-owned-and-operated business. My goal for myself and my team is to bring quality back into this industry one day at a time so customers know there is somebody who genuinely cares and loves the job that they do."

Justin Miskawitz | Owner/Operator
Company Information
Services Offered
Prestige Grout, Tile & Stone provides cleaning, sealing, and restoration services for both residential and commercial customers. The company performs diamond refinishing on marble, travertine, granite, limestone, and slate in addition to restaining grout, regrouting, and recaulking. Additional services include replacement or repair of damaged tiles as well as vapor steaming and sanitizing of stand-up showers and tub surrounds.
Warranty
Prestige offers a five-year warranty on color sealing floors with sanded grout as well as a one-year warranty on all showers or wet areas.
Company History
The family-owned-and-operated business was established in 2011.
Additional Information
Prestige imports most of its marble restoration products, machines, and sealers directly from Italy.
Areas Served
Chicago, Lincolnwood, Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette, Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood, Aurora, Berwyn, Bolingbrook, Downers Grove, La Grange, Lockport, Naperville, Romeoville, Woodridge, Addison, Batavia, Carol Stream, Elmhurst, Geneva, Glen Ellyn, Glendale Heights, Lombard, Melrose Park, Oak Park, Saint Charles, West Chicago, Wheaton

Compiled Score:

Casteel Heating, Cooling, Plumbing and Electrical has received 4.7 out of 5 stars based on 319 customer surveys.
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HOMEOWNER REVIEWS
Date Collected
Review by
07/23/2017

“They re-grouted the shower. They kept their promise in terms of the timing. They were prompt. They cleaned everything up when they were done working. The price was reasonable. They were on time with their appointments. They did a good job. I'd give them an A.”

Review by
07/23/2017

“They did some grout cleaning and painting. They were really quick to come out. They did some repair work on my marble. I would definitely use them again. I'd definitely give them an A. I'd be very likely to recommend them.”

Review by
07/23/2017

“They cleaned up my tile in my basement and I have some stone in my three season's room and they cleaned that up for me. They cleaned it up and resealed it. They were courteous. They were quick and very clean, didn't leave a mess. I'd give them an A.”

Review by
07/23/2017

“They cleaned and resealed my grout on my kitchen floor and granite countertop. They were clean, fast and efficient. They were just friendly and cordial and cleaned up very well after themselves. I'd use them again. I’d give them an A.”

Review by
07/23/2017

“They color sealed our ceramic tile and changed the grout. They were friendly. They were up front. They were honest. Prestige did a fantastic job, and I’m very happy with the service—A+.”

Review by
07/23/2017

“They did a very good job. I was very happy with them. They'd be an A.”

Review by
07/23/2017

“They did some grouting. They did what we expected. I'd give them a B.”

Review by
07/23/2017

“They did a good job for me and I would hire them again. They did tile cleaning. I'd give them an A.”

Review by
07/21/2017

“They cleaned, re-grouted, recolored and sealed my tile floor. They were clean. The job that they did was excellent. It was above and beyond what I expected. I would definitely use them again. They saved me a lot of money from replacing what they restored in my kitchen. They get an A grade.”

Review by
07/17/2017

“They re-grouted and cleaned up almost a 100-year-old tile in our bathroom. The head of the company came and gave an estimate. When he sent the workers, the workers did the job as we were told it was going to happen. The estimate was exactly the same and they did a great job. It was done in a day. It was great. I'd give them an A. I'd be very likely to recommend them.”

Review by
07/17/2017

“Prestige Gout and Tile cleaned a couple of kitchen tiles and then they cleaned and re-grouted all of the joints and changed the color. They were efficient. They did a good job. They were in here and out within a day. I'd give them an A on everything.”

Review by
07/17/2017

“They were excellent. I would recommend them. They cleaned the grout in my kitchen, on the floor. They showed up on time. They cleaned up after themselves and the job made the kitchen look good again. I was very happy with the whole experience. I would say A for the overall experience.”

Review by
07/17/2017

“Their work was good. We had an issue with the tile, but it's not their issue. They custom cut and honed a bunch of tile for us. It was statuary white marble. They did it quickly and they did it super accurately. We didn't use them for putting the tile down. They just custom cut it and delivered and it was all a very smooth process. The issues came from whoever installed it. It was something that couldn't be anticipated really, but we had a little bit of issue with the sales. I'd give them an A-. There were a couple of times I had to wait a little bit, but not for the tile because that all happened very quickly. I'm kind of waiting to hear back on some stuff. They were good.”

Review by
07/17/2017

“We had some tile that was buckling and coming loose from our basement floor. They removed it and some of the adjacent tile and concrete underneath, and reinstalled the tile. They were very clear and up front about the cost. The people that came to work on the project were easy to work with. They performed excellent workmanship and cleaned up great at the end. They did exactly what they said they would do. Just overall it was well. It worked out for us. I'd give them an A+.”

Review by
07/17/2017

“They cleaned my tile and sealed and stained it. They were very clean. He did the job I wanted and he did a very good job. The workers were very polite. They were very conscientious about what they were doing. There was a lot of grout to do, about half of the main floor is all ceramic tile. There was a lot of tile and they did it and it was done all in one day. We were very happy with the job they did and they were very polite. I would give them a B+.”

Review by
07/17/2017

“They grouted and polished a marble shower. They gave me a good estimate. The owner came during the job itself to make sure that the gentlemen were doing exactly what he wanted. Then he actually talked to me afterwards about if I liked it and if there was anything they could do differently, if there was anything I thought they missed. I'd definitely give them an A. I'd definitely recommend them.”

Review by
07/17/2017

“They regrouted. They're just good. We've known Justin for years now. I'd give them an A across the board. Justin and the guys are great. My family's been using them for years.”

Review by
07/13/2017

“They did grout and caulking work. I liked their professionalism and when I needed a call back, I had no problems. I'd give them an A across the board.”

Review by
07/13/2017

“They were fine. They did some tile cleaning. They came in when they were supposed to. They got the job done. It was fine. They did what they were supposed to do. They get an A+. I would use them again.”

Review by
07/13/2017

“They cleaned the grout, resealed the tile in our master bathroom and it looks really good. Dustin, the owner who gave the estimate, was actually there performing the work. He managed expectations and everything turned out the way he said it would. I'd give them an A.”

Review by
07/13/2017

“Prestige Grout and Tile re-grouted and sealed my powder room floors, very small tiles. They went in and took care of it for me. They're very personable, very informative. They answered all of my questions and I love the end results. I'd give the overall experience an A. They were great.”

Review by
07/13/2017

“They did re-grouting and re-caulking in the bathtub. They've been to our house twice. The first time was great. Everything went good. We did have a little bit of an issue with some cawk that came loose, and then they came back out to do it again. I felt that the second thing was overpriced, but we didn't have a choice at that point because we had to get it done. I think for what they did the second time they came out to re-caulk something they could have probably done it for half the price. Everything looked great. Everything came out great, but my only complaint with them is that the second time they came out they could have charged a lot less to get it done. I'd give them a B+. I would definitely recommend them.”

Review by
07/12/2017

“They had clean, fast work and a good price. I'd give them an A+. I would absolutely recommend them.”

Review by
07/12/2017

“They did a great job. I'd definitely give them an A+. I already have recommended them.”

Review by
07/12/2017

“They were very careful with their work. I'd give them a straight A.”

Review by
07/12/2017

“They did excellent work and I'd recommend them.”

Review by
07/12/2017

“They did excellent work. I have no complaints.”

Review by
07/12/2017

“They did excellent work. I had no complaints.”

Review by
07/12/2017

“It was a positive good. They were fantastic.”

Review by
07/12/2017

“It was very positive. I'd give them an A+.”

Review by
07/12/2017

“It was a neutral experience. They had to come out and fix some scratches that one of their employees did to my wood. I'd give them a C+. They treated me well. It took them a very long time to resolve it. They were polite about it and they resolved it, but I really don't have a long time to resolve issues.”

Review by
07/12/2017

“They were very accurate. Prestige Grout and Tile were very tidy. Time wise, when they said they were coming they were. When they said they were going to be finished, they were done. We have not had any issues with any of the work. It's done quite well. We were very pleased with everything that they did. I'd give the overall experience an A+. I'd highly recommend them.”

Review by
07/12/2017

“I disliked the fact that they were going to charge us a significant amount more after they gave us the original quote. They said the quote was not valid because it was their busy season. They did kind of rectify it in the end, I guess somewhat. That was kind of annoying. I would give them a C+. I have to call them back to redo some work and I haven't made that call yet. They just did the grouting for the shower and that part was fine. I don't know how they're going to respond when I call back and say, 'You guys missed a couple of things,' and there's some miscommunication.”

Review by
07/12/2017

“When the guy came to estimate the job, I told him that I wanted the entire bathroom floor’s grout cleaned. When the technician came out to do it, they did the floor around the vanity and around the toilet, but told me that they don't do anything inside a shower stall, which was the same tile that was throughout the bath and really the shower needed to be addressed as well. When the estimator came out, I assumed that was all a part of the expensive but it wasn't. I wasn't totally happy. I'd give the overall experience a C-. What they did was fine.”

Review by
07/12/2017

“The owner was the one that came out and gave us an estimate. He was very professional, very nice, and very courteous. He's a young man that's trying to get his business going. He was very nice, very professional. They redid some of the grout and filled it and sealed it. I'd give them an A. They did a very nice job. They were right at the time that they said they would and the young man that actually did the work was very, very neat and clean. You'd never know anything was done. I'd give them an A. I would recommend them.”

Review by
07/12/2017

“It was excellent. They came when they said they were going to come, that's always good. They did exactly what they said they would do. Based on the previous work that I had done that didn't come through, I was hesitant. I didn't think that they would be able to do the job. They assured me they could and they did. They did the grout and stone cleaning. That's what they were hired to do and they did it. Overall, I would give them an A+. I would definitely recommend them and I will use them again.”

Review by
07/12/2017

“One of the young men that came did a nice job. I think it was overpriced for what they did. I'd give them a B-. I'd recommend the company to a friend and would tell them to clarify what they like.”

Review by
07/12/2017

“There wasn't really anything I disliked. They cleaned tile for me. I'd give them an A. We had an issue and they came back, they fixed it. I don't have any problems with them. I'd give them an A.”

Review by
07/12/2017

“They did what they said. They came when they said they would come and it took about the time they estimated. I was happy with their work and it still looks good. So, it seems to be fine. I'd give them an A for the overall experience.”

Review by
07/12/2017

“Everything was positive. It was a good experience. I have no complaints. Everything was good. They were great. They came on time as scheduled and they gave an estimate. Everything was good. They cleaned everything.”

Review by
07/12/2017

“It was a very positive experience. They really know granite and I've had them do other work before, and I've always been very happy with them. They did excellent work. I have no complaints. I would recommend them.”

Review by
07/12/2017

“They were very efficient and got the job done as promised. They were just very efficient and friendly, and I don't have any complaints. I'd give them an A+. They were great. I would recommend them for sure.”

Review by
07/12/2017

“They were very responsive and worked with my schedule. They did stone and grout. Overall, I'd give them an A+. I've had people who were half an hour late. To me, it's an A if they're only ten minutes late.”

Review by
07/12/2017

“They did some work for me earlier this year. They did a very good job. I'd highly recommend them. I had no problems.”

Review by
07/12/2017

“They did a great job. The guy who did it was nice. He was courteous and quick. He was fantastic. They get an A.”

Review by
07/12/2017

“I'm not quite done with them. They came back to do something else and I have to call them back. It was all good. We're working on it so it's all good. I would give them an A-.”

Review by
07/12/2017

“Prestige did real quality work. They cleaned my shower, caulked it, and re-conditioned it. It looks brand new. It was excellent, and I already recommended them. I’d say A+.”

Review by
07/12/2017

“They did a good job. They did some tile and stone work. I would give them a good rating. They have to come back and fix something. They were a little on the expensive side.”

Review by
07/12/2017

“They cleaned my tile for me. They did an excellent job. I'd give the overall experience an A+. I was very pleased with their work. I'd recommend them.”

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