Hydroscapes, Inc.
5th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Hydroscapes, Inc. has received 4.7 out of 5 stars based on 188 customer surveys conducted through GuildQuality.
5
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5th year as a Best Pick Call
"Hydroscapes is not your typical landscaper. We're a specialty service contractor providing landscape irrigation solutions to our local communities. Outstanding customer service and communication are our way of life. Our team takes great pride in the design, installation, and maintenance of effective water solutions for your unique needs."

Rob Kratz | Owner
Company Information
Services Offered
Hydroscapes provides landscape irrigation systems, custom drainage solutions, water harvesting, sump pumps, energy-efficient outdoor lighting systems, holiday lighting, and outdoor sound systems to residential and commercial customers. The company offers service agreements at the start of each season, and service can also be scheduled on an as-needed basis.
Warranty
Hydroscapes provides comprehensive parts-and-labor warranties for all work, dependent on the type of work and components.
Company History
The company has been serving southeastern Pennsylvania since 1998. Owner/operator Rob Kratz uses his Bachelor of Science in Geology to design the company's water movement solutions.
Employee Information
According to Hydroscapes, the company maintains a team of professionals who are rigorously screened and receive annual training.
Areas Served
Ambler, Collegeville, Glenside, Harleysville, Lansdale, Norristown, North Wales, Pottstown, Royersford, Coatesville, Downingtown, Kennett Square, Phoenixville, West Chester, Bryn Mawr, Malvern, Philadelphia, Wayne, Broomall, Havertown, Media, Springfield
Address
525 Schuylkill Road Suite 6
Phoenixville, PA 19460
Hours
Mon
7:30 am - 4:00 pm
Tue
7:30 am - 4:00 pm
Wed
7:30 am - 4:00 pm
Thu
7:30 am - 4:00 pm
Fri
7:30 am - 4:00 pm
Sat
Closed
Sun
Closed
Licenses
PA017134

Compiled Score:

Hydroscapes, Inc. has received 4.7 out of 5 stars based on 188 customer surveys conducted through GuildQuality.
5
152
4
24
3
9
2
1
1
2
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
12/29/2020

No review comments provided

Review by
12/29/2020

“I am just happy with everything. Hydroscapes met all of my expectations.”

Review by
12/29/2020

“I am satisfied that my sprinklers work.”

Review by
12/29/2020

“They're very easy to work and everybody they send out is incredibly friendly and knowledgeable.”

Review by
12/29/2020

“The professionalism met or exceeded my expectations.”

Review by
12/29/2020

No review comments provided

Review by
12/29/2020

“They did a good job and there were no problems.”

Review by
12/28/2020

No review comments provided

Review by
12/28/2020

No review comments provided

Review by
12/28/2020

No review comments provided

Review by
12/28/2020

“They met my expectations. My relationship was very open and closed in the spring and fall. If a head was broken they would replace it and keep up with maintenance. They were courteous and professional.”

Review by
12/28/2020

No review comments provided

Review by
12/28/2020

“timely on opening and closing day and time”

Review by
12/25/2020

No review comments provided

Review by
12/25/2020

No review comments provided

Review by
12/25/2020

No review comments provided

Review by
12/24/2020

No review comments provided

Review by
12/23/2020

“Happy with the work and relationship.”

Review by
12/23/2020

“Dealing with the appointments and billing via email is very efficient.”

Review by
12/23/2020

No review comments provided

Review by
12/23/2020

No review comments provided

Review by
12/23/2020

No review comments provided

Review by
11/09/2019

No review comments provided

Review by
11/08/2019

No review comments provided

Review by
11/08/2019

No review comments provided

Review by
11/08/2019

No review comments provided

Review by
10/07/2019

“I was most satisfied with the overall design and coverage of the sprinkler system, it was really good.”

Review by
10/07/2019

No review comments provided

Review by
10/07/2019

“Sydney was great to work with.”

Review by
10/07/2019

No review comments provided

Review by
09/25/2019

“I think the whole team was exceptional. The owner mapped a pdf of my property when I needed it, which was really great. I can't say enough good things about this company.”

Review by
09/24/2019

No review comments provided

Review by
09/24/2019

No review comments provided

Review by
09/24/2019

“Hydroscapes, Inc. met or exceeded my expectations in regards to doing a fine job.”

Review by
09/24/2019

“All the guys are good.”

Review by
09/24/2019

“Hydroscapes met my expectations with their overall knowledge.”

Review by
09/24/2019

“They had very convenient scheduling and prompt service!”

Review by
09/24/2019

No review comments provided

Review by
09/23/2019

“They are always on time, pleasant, courteous and they do what they say.”

Review by
09/21/2019

No review comments provided

Review by
09/16/2019

No review comments provided

Review by
09/15/2019

No review comments provided

Review by
09/14/2019

No review comments provided

Review by
09/12/2019

“I was most satisfied with the communication. How they let me know when they are coming to turn on the system.”

Review by
09/12/2019

“I've got nothing but good things to say about Hydroscapes. Sydney is absolutely fantastic.”

Review by
09/12/2019

No review comments provided

Review by
09/11/2019

No review comments provided

Review by
09/11/2019

No review comments provided

Review by
09/11/2019

“I would like to recognize my technician for his exceptional service.”

Review by
09/11/2019

No review comments provided

Review by
09/11/2019

No review comments provided

Review by
09/10/2019

No review comments provided

Review by
09/10/2019

“On time. Excellent work.”

Review by
09/10/2019

No review comments provided

Review by
09/10/2019

No review comments provided

Review by
09/10/2019

No review comments provided

Review by
09/10/2019

No review comments provided

Review by
09/10/2019

No review comments provided

Review by
09/10/2019

No review comments provided

Review by
09/09/2019

No review comments provided

Review by
09/09/2019

“We appreciate Hydroscape?s professionalism and punctuality. Much better than our former guys, Rainmaker. Thank you!”

Review by
09/09/2019

“I felt that they should have offered a wider selection of sprinklers / rotors to meet my needs.”

Review by
09/09/2019

“Sidney”

Review by
09/10/2018

“Waterfall works beautifully.”

Review by
09/10/2018

No review comments provided

Review by
09/10/2018

No review comments provided

Review by
09/05/2018

No review comments provided

Review by
09/05/2018

No review comments provided

Review by
09/04/2018

“They met my expectations by coming out promptly when I needed them to.”

Review by
09/03/2018

No review comments provided

Review by
09/03/2018

No review comments provided

Review by
09/03/2018

No review comments provided

Review by
08/31/2018

“They do everything right, they are there when they say they will be, and they do a great job. When they get people out they couldn't be any more courteous and they know what they are doing. They have done a full irrigation system and also some landscape lighting for me. Whatever representative they have out is great. They are the best.”

Review by
08/31/2018

“They were very thorough to understand the new house we moved in to and how everything was set up. They took a little bit of extra time.”

Review by
08/31/2018

No review comments provided

Review by
08/31/2018

“I like when they set up an appoint and tell me when they show up they do exactly that and that's all you can ask for. They also did a couple of repair jobs for me. They showed me what needed to be done and estimated accurately on how long the job would take and how much it would cost. They had to fix my sprinkler system on a couple of different occasions and they did that successfully.”

Review by
08/31/2018

“I would like to recognize my technician for his exceptional service. I think his name was Matt but I'm not sure.”

Review by
08/31/2018

No review comments provided

Review by
08/29/2018

No review comments provided

Review by
08/29/2018

No review comments provided

Review by
08/29/2018

No review comments provided

Review by
08/29/2018

“The contractor was great. I have no qualms there. My disappointment is in the great expense it cost me to repair materials that Hydroscapes installed.”

Review by
08/29/2018

“I like working with Hydroscapes and generally find them responsive. However, the last winterization left me with a cracked valve I called to say that something was not right as the faucet kept dripping. I kept getting put off. I had them turn the sprinklers back in for spring but has been dealing with leaky valves all summer. On calling back I learnt I will now have to pay for the service call. Definitely disappointed with the latest turn of events.”

Review by
10/19/2017

“They were good. They worked on the sprinkler system for me. I would grade the overall experience with an A. Customer service—the technicians were nice. I will use Hydroscapes again.”

Review by
10/19/2017

“They worked on my sprinkler system. I would grade the overall experience with an A.”

Review by
10/19/2017

“They did sprinkler systems. I would grade the overall experience with an A.”

Review by
10/17/2017

“It was positive.”

Review by
10/17/2017

“It was positive because of their reliability, and they know what they're doing. They do sprinkler system maintenance and upkeep. I would grade the overall experience with an A.”

Review by
10/17/2017

“It was positive because they came in, they did their job, pricing wasn't too bad. They turned on and turned off my sprinkler. I would grade the overall experience with an A.”

Review by
10/17/2017

“It was positive because they did the work quickly, fast, and good quality. They winterized it for the Winter for me. I would grade the overall experience with an A+.”

Review by
10/17/2017

“It was positive because the guy was on time, and it went easy. They closed my sprinkler system down for the Winter. I would grade the overall experience with an A+.”

Review by
10/17/2017

“It was positive because the guy showed up on time, did what he needed to do to finish the job. He winterized the sprinkler system for me. I would grade the overall experience with an A.”

Review by
10/17/2017

“It was positive because Hydroscapes did what they said they would do. They installed an irrigation system for me. I would grade the overall experience with an A+. They are really good.”

Review by
10/17/2017

“It was a positive experience because of the all-around professional staffing. They did irrigation and lighting. I would grade the overall experience with an A+.”

Review by
10/17/2017

“It was positive because they came out to close out our irrigation system. They did the job. I would grade the overall experience with an A.”

Review by
10/17/2017

“They installed an underground sprinkling system. It's been a couple of years, and that went very well. They come out twice a year to open it up and then close it down. They're prompt, always on time. As the season goes out, sometimes the sprinkler has to get a little bit of adjustment. They are there, and they adjust everything. They're careful. They respect the property. There's really nothing bad I can say about them. They're punctual. They're very courteous. What's important to me is that they do it right, and they respect the property. I've never had a negative experience with them at all—not even close. I would grade the overall experience with an A+. I've never found a problem, and there's never been an issue at all. The installation went very well. The opening and the closing of the system goes well. If there's any little issues that I have, they resolved them. It's very competent—the system is good, the components that they used are good. Work quality, material quality—all good.”

Review by
10/17/2017

“High regards for them on everything. I've been working with them for ten years. They handled my irrigation stuff, my lighting stuff. I'm very happy with them. If I wasn't, I wouldn't be talking to them. I would grade the overall experience with an A+. They handle my irrigation and lighting, and anything that I need, they help me with it. And I have no complaints.”

Review by
10/17/2017

“It was positive because they came out and did the work I told them to do for a reasonable price. They completed and left. It was pretty cut and dry what they did for me. The work was on my sprinkler system. I would grade the overall experience with an A. Cleanliness—when I got home, everything looked like I didn't know they were there. It was good work.”

Review by
10/17/2017

“It was positive because Hydroscapes did everything they said they were going to do, and they did it right. They never have to come back and fix anything. They put in an irrigation system, and then I had them extend it. And then they service it twice a year—turn it on and shut it off. I would grade the overall experience with an A.”

Review by
10/17/2017

“It was positive because the person who came was knowledgeable, he worked hard to really figure out the problem, and then he corrected it. He did repairs to my irrigation system. I would grade the overall experience with an A+. Expertise—it was a difficult problem, and they did the best they could with solving it.”

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