Hydroscapes, Inc.
3rd year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 227 Surveys
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Compiled Score: star star star star star
Hydroscapes, Inc. has received 5 out of 5 stars (A-rating) based on 227 customer surveys conducted by Best Pick Reports.
3rd year as a Best Pick Call
"Hydroscapes is not your typical landscaper. We're a specialty service contractor providing landscape irrigation solutions to our local communities. Outstanding customer service and communication are our way of life. Our team takes great pride in the design, installation, and maintenance of effective water solutions for your unique needs."

Rob Kratz | Owner
Company Information
Services Offered
Hydroscapes provides landscape irrigation systems, custom drainage solutions, water harvesting, sump pumps, energy-efficient outdoor lighting systems, holiday lighting, and outdoor sound systems to residential and commercial customers. The company offers service agreements at the start of each season, and service can also be scheduled on an as-needed basis.
Warranty
Hydroscapes provides comprehensive parts-and-labor warranties for all work, dependent on the type of work and components.
Company History
The company has been serving southeastern Pennsylvania since 1998. Owner/operator Rob Kratz uses his Bachelor of Science in Geology to design the company's water movement solutions.
Employee Information
According to Hydroscapes, the company maintains a team of professionals who are rigorously screened and receive annual training.
Licenses
PA017134
Areas Served
Ambler, Collegeville, Glenside, Harleysville, Lansdale, Norristown, North Wales, Pottstown, Royersford, Coatesville, Downingtown, Kennett Square, Phoenixville, West Chester, Bryn Mawr, Malvern, Philadelphia, Wayne, Broomall, Havertown, Media, Springfield
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“Hydroscapes did our sprinkler system. It was a positive experience because they were easy to work with, very courteous; they came when they said they were going to, and their work is excellent quality. Everything they did was exactly perfect—A+.”

“They're great. They did what they were supposed to do. No problems. They did work on the sprinkler system. I would grade the overall experience with an A+.”

“High regards for them on everything. I've been working with them for ten years. They handled my irrigation stuff, my lighting stuff. I'm very happy with them. If I wasn't, I wouldn't be talking to them. I would grade the overall experience with an A+. They handle my irrigation and lighting, and anything that I need, they help me with it. And I have no complaints.”

“It has been a while, but Hydroscapes came in and finished it. They did a great job. They opened the sprinkler system. I would rate the overall experience with an A+. Cleanliness—I didn't know that they were here.”

“It was positive because the person who came was knowledgeable, he worked hard to really figure out the problem, and then he corrected it. He did repairs to my irrigation system. I would grade the overall experience with an A+. Expertise—it was a difficult problem, and they did the best they could with solving it.”

“They installed an underground sprinkling system. It's been a couple of years, and that went very well. They come out twice a year to open it up and then close it down. They're prompt, always on time. As the season goes out, sometimes the sprinkler has to get a little bit of adjustment. They are there, and they adjust everything. They're careful. They respect the property. There's really nothing bad I can say about them. They're punctual. They're very courteous. What's important to me is that they do it right, and they respect the property. I've never had a negative experience with them at all—not even close. I would grade the overall experience with an A+. I've never found a problem, and there's never been an issue at all. The installation went very well. The opening and the closing of the system goes well. If there's any little issues that I have, they resolved them. It's very competent—the system is good, the components that they used are good. Work quality, material quality—all good.”

“It was positive because they did the work quickly, fast, and good quality. They winterized it for the Winter for me. I would grade the overall experience with an A+.”

“I've been using them for years for my sprinkler service. I would grade the overall experience with an A+. Punctuality—they are usually there ahead of time.”

“They've done work for me forever. They're a good group. It's positive because they show up on time, which is probably the most important thing. They do startup and winterization of my sprinkler system. I would grade the overall experience with an A+. They're good souls. I already have recommended them.”

“It was positive because the guy was on time, and it went easy. They closed my sprinkler system down for the Winter. I would grade the overall experience with an A+.”

“It was positive because Hydroscapes did what they said they would do. They installed an irrigation system for me. I would grade the overall experience with an A+. They are really good.”

“Hydroscapes did work for me a while ago. They're good. Whenever I call them, they always get it done quickly. No suggestions for improvement. They were a good crew; they're knowledgeable, and they're usually quick to get the problem fixed. They worked on the sprinkler system. I would grade the overall experience with an A+.”

“It was a positive experience because of the all-around professional staffing. They did irrigation and lighting. I would grade the overall experience with an A+.”

“It was fine. It was positive because they came when they said they were going to. They did what they did, and it was all good. They flushed our sprinkler system. I would grade the overall experience with an A+.”

“I liked that they did good work. They did work on the sprinkler system. I would grade the overall experience with an A.”

“They were good. They worked on the sprinkler system for me. I would grade the overall experience with an A. Customer service—the technicians were nice. I will use Hydroscapes again.”

“I liked that when I had a concern, Hydroscapes replied promptly. They turned on the system in the Spring, and shut it off in the Winter. I would grade the overall experience with an A.”

“They put the sprinkler system in, but they haven't enclosed it yet. It was positive because they did a good job. I would grade the overall experience with an A. I've already recommended them.”

“It was positive because they were courteous. They knew what they were doing, and they were quick. They installed a sprinkler system at our place. I would grade the overall experience with an A-.”

“They turned on and turned off the sprinkler systems. I would grade the overall experience with an A.”

“It was positive because the guy showed up on time, did what he needed to do to finish the job. He winterized the sprinkler system for me. I would grade the overall experience with an A.”

“It was positive because Hydroscapes did everything they said they were going to do, and they did it right. They never have to come back and fix anything. They put in an irrigation system, and then I had them extend it. And then they service it twice a year—turn it on and shut it off. I would grade the overall experience with an A.”

“They worked on my sprinkler system. I would grade the overall experience with an A.”

“It was positive because they are proactive in reaching out to me and managing my sprinkler system, and offered good customer support and communication. Whenever they do come to the house, they know exactly where to go and get the job done quickly. It's painless. I would grade the overall experience with an A.”

“They did sprinkler systems. I would grade the overall experience with an A.”

“Hydroscapes was good. I liked that they were thorough. They came in and did the job, and they were all out. They did good. They closed my sprinkler system for the Winter. I would grade the overall experience with an A.”

“It was positive because they accomplished what I asked them to do, which was to fix some heads on a sprinkler system, and to close out the system for the Winter and reopen it up for the springtime. I would grade the overall experience with an A.”

“It was positive because they did a good job, and they explained what they did so that we could understand it. They did the winterization of our irrigation system. I would grade the overall experience with an A.”

“I liked that Hydroscapes seem to have good people who work for them. They worked on the sprinkler system for me. I would grade the overall experience with an A.”

“It was positive.”

“It was positive because the guy who came out was really nice and worked hard. There was an issue with our sprinkler system that they didn't anticipate, and he fixed it and they didn't charge us any extra for it. I would grade the overall experience with an A.”

“It was positive because of their reliability, and they know what they're doing. They do sprinkler system maintenance and upkeep. I would grade the overall experience with an A.”

“I liked that Hydroscapes showed up on time, did the work, and everything was fine. It was just what I expected, and I would recommend them. They did a lot of repairs to our existing sprinkler system—a lot of retrofitting on it. I would grade the overall experience with an A.”

“I liked the ease of doing business with them. They did work on the sprinkler system for me. I would grade the overall experience with an A.”

“It was positive because they came out to close out our irrigation system. They did the job. I would grade the overall experience with an A.”

“It was positive because they arrived on schedule, performed the requested services and there were no issues. They did the winterization of the sprinkler irrigation system. I would grade the overall experience with an A.”

“Hydroscapes has provided excellent service for the three to four years that I've used them. The installation of my irrigation system was quick, and it didn't upset my landscaping. The semiannual service is terrific. They return calls and emails promptly. The staff is knowledgeable, efficient, and friendly—A+.”

“Hydroscapes did an excellent job designing, installing, and maintaining my complete irrigation system for my home. They used quality materials that have stood the test of time. They open and close it for the season and repair any parts that break. Their service and support have always been excellent. I highly recommend Hydroscapes for residential sprinkler systems.”

“I am very happy with Hydroscapes. The technician arrived exactly on time, and he did a perfect job. He was very nice and took the time to explain everything to me—A+.”

“Have provided excellent service - including system installation and annual open & close.”

“The sprinkler system was installed in the spring. The trenches for the piping was done without damaging the grass and within several weeks you couldn't tell that the sod had been disturbed. The system has been performing well throughout the heat of this summer.”

“They were simple to schedule, and the folks that came out were very efficient. They labored around, generally hit their time windows, and answered any questions I had. They opened and closed our sprinkler system. It took about an hour. I'd give them an A.”

“They did the winterization of our sprinklers. They were pretty good, so I had no complaints. I would give them an A.”

“They just blow out my irrigation system. I have no complaints, so they're an A.”

“We literally had a spring coming down our hill. Our house is halfway between two hills, so it was coming into the side of the house. They dug a hole and rerouted the water into another location that was a little bit safer and away from the house. They did an irrigation system for us. I'd give them an A.”

“They winterized my irrigation system. I chose to work with them because I had just bought the house, and they were the ones that had been taking care of it. They were fine. I would give them an A.”

“They did irrigation work. They were timely, efficient, and got the job done when they said they would—that's all I can ask of somebody. They'd get an A from me.”

“They're responsive, and as of now, we haven't had any issues with them. They handle all of our irrigation and exterior illumination. I would give them an A.”

“They installed the sprinkler system about a year and a half ago. I got their name and two other firms from a landscaping firm that we worked with. They seemed trustworthy, and they were generally easy to work with. I would rate them as an A.”

“I liked the prompt reply when I called to have them come for an estimate. He was there when he was supposed to be. They got the work done to our satisfaction. I was able to call when I had some questions about setting the sprinkler system at a different time, so I was just, overall, very pleased with the service. They'd been doing a lot of work in the area, and I'd known that they got very good reviews from my neighbors. We had a sprinkler system put in and landscape lighting. I would give them an A.”

“I would grade them an A—no complaints.”

“It's regular, typical service. They did winterization service. I would grade them an A. I have no complaints.”

“I used them at my old home. They were fine. I'll give them five stars. I always have a good time with them. We'll throw A on there for all of them.”

“They came and did the job. They winterized my house. I would recommend them to family and friends. I would give them an A.”

“They fixed a leaky line. I chose them because they were a local company. I would give them an A.”

“They do the winterization, and I have no problem with it. They're good. I would say they're an A for no complaints.”

“I had a great experience. They were nice, and they answered my email. The guy called me when they were going to be there, and they also looked at my unit and told me what was needed and not needed. The guy that came out was nice. He serviced my old sprinkler system, and it took one hour. They told me it was outdated and that it would cost me more money to fix it than to buy a new one. I'd give them an A.”

“Hydroscapes did irrigation repairs. I chose them because of their responsiveness. The customer service was excellent, and the work was quick and complete. I would give them an A+. I'd definitely recommend them, and I would definitely use them again.”

“Working with Hydroscapes was a fantastic experience. They extended a system, and now I have them servicing it. They did a fair amount of work in my community, and I observed their quality, which was why I hired them. They're excellent.”

“Hydroscapes was great. I had a leak in my irrigation system, and they repaired it very nicely. I would give them an A+ grade. The customer service was excellent, and the guy who repaired it was very polite.”

“Hydroscapes is a phenomenal company. They did a sprinkler job for me, and they were excellent.”

“I had an excellent experience. They installed and repaired a sprinkler system for me. They get an A+ from me.”

“They did a winter tune-up for my sprinkler system. Hydroscapes bought out the old company I worked with, so that's why I chose them. The workers and their customer service were very nice and pleasant to deal with. I would give them an A for excellent.”

“They did winterization on my sprinkler system. They did the job that they were asked to do, and I'd rate them as an A.”

“I think the customer service is excellent. They are very polite and prompt to respond. Sometimes professional companies take a long time to respond, but they're not like that. They're also really courteous. They do the maintenance very well in terms of coming in at their routine time. They installed a sprinkler system in my lawn a couple of years ago. They schedule the appointment based on what our availability is. I'm quite satisfied with them. For customer service, I would give them an A.”

“They open and close my irrigation system at my house. They were recommended to me, and I would give them an A+. They're just very knowledgeable and helpful, and they show up on time, so that's good.”

“They do the maintenance on my sprinkler system. I chose them because I was looking to replace a company that I had been using for a number of years. They confirm appointments by email, and the people are on time. You can't argue with that. They're definitely an A+.”

“They came in and gave an estimate really quick, and once we gave the go-ahead, they completed the work really quickly. They did a great job. They installed a sprinkler system in the whole yard, and the work took two days. I would grade them as an A.”

“It was fast, quick, and on time. They were winterizing my sprinkler system. I would give them an A.”

“They installed an irrigation system in our front, back, and side yards. I'd give them an A grade. They came when they said they would, they spent the time that they needed, and they also run a very good follow-up maintenance program each year. I think that's important.”

“They're prompt, and you can get an appointment when you call. They easily fit you into their schedule. We were with another company, but they weren't as convenient to make an appointment with, so we chose Hydroscapes. They just turn the system on and off during the seasons and replace the heads or anything if there needs to be replacements. They do general maintenance for the sprinkler system. They'd get an A.”