Hydroscapes, Inc.
3rd year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Hydroscapes, Inc. has received 4.8 out of 5 stars based on 178 customer surveys.
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3rd year as a Best Pick Call
"Hydroscapes is not your typical landscaper. We're a specialty service contractor providing landscape irrigation solutions to our local communities. Outstanding customer service and communication are our way of life. Our team takes great pride in the design, installation, and maintenance of effective water solutions for your unique needs."

Rob Kratz | Owner
Company Information
Services Offered
Hydroscapes provides landscape irrigation systems, custom drainage solutions, water harvesting, sump pumps, energy-efficient outdoor lighting systems, holiday lighting, and outdoor sound systems to residential and commercial customers. The company offers service agreements at the start of each season, and service can also be scheduled on an as-needed basis.
Warranty
Hydroscapes provides comprehensive parts-and-labor warranties for all work, dependent on the type of work and components.
Company History
The company has been serving southeastern Pennsylvania since 1998. Owner/operator Rob Kratz uses his Bachelor of Science in Geology to design the company's water movement solutions.
Employee Information
According to Hydroscapes, the company maintains a team of professionals who are rigorously screened and receive annual training.
Licenses
PA017134
Areas Served
Ambler, Collegeville, Glenside, Harleysville, Lansdale, Norristown, North Wales, Pottstown, Royersford, Coatesville, Downingtown, Kennett Square, Phoenixville, West Chester, Bryn Mawr, Malvern, Philadelphia, Wayne, Broomall, Havertown, Media, Springfield

Compiled Score:

Hydroscapes, Inc. has received 4.8 out of 5 stars based on 178 customer surveys.
5
145
4
29
3
4
2
0
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/19/2017

“They were good. They worked on the sprinkler system for me. I would grade the overall experience with an A. Customer service—the technicians were nice. I will use Hydroscapes again.”

Review by
10/19/2017

“They worked on my sprinkler system. I would grade the overall experience with an A.”

Review by
10/19/2017

“They did sprinkler systems. I would grade the overall experience with an A.”

Review by
10/17/2017

“It was positive.”

Review by
10/17/2017

“It was positive because of their reliability, and they know what they're doing. They do sprinkler system maintenance and upkeep. I would grade the overall experience with an A.”

Review by
10/17/2017

“It was positive because they came in, they did their job, pricing wasn't too bad. They turned on and turned off my sprinkler. I would grade the overall experience with an A.”

Review by
10/17/2017

“It was positive because they did the work quickly, fast, and good quality. They winterized it for the Winter for me. I would grade the overall experience with an A+.”

Review by
10/17/2017

“It was positive because the guy was on time, and it went easy. They closed my sprinkler system down for the Winter. I would grade the overall experience with an A+.”

Review by
10/17/2017

“It was positive because the guy showed up on time, did what he needed to do to finish the job. He winterized the sprinkler system for me. I would grade the overall experience with an A.”

Review by
10/17/2017

“It was positive because Hydroscapes did what they said they would do. They installed an irrigation system for me. I would grade the overall experience with an A+. They are really good.”

Review by
10/17/2017

“It was a positive experience because of the all-around professional staffing. They did irrigation and lighting. I would grade the overall experience with an A+.”

Review by
10/17/2017

“It was positive because they came out to close out our irrigation system. They did the job. I would grade the overall experience with an A.”

Review by
10/17/2017

“It was neutral because of the lack of communication. They put in a sprinkler system for me. I would grade the overall experience with a C-.”

Review by
10/17/2017

“They installed an underground sprinkling system. It's been a couple of years, and that went very well. They come out twice a year to open it up and then close it down. They're prompt, always on time. As the season goes out, sometimes the sprinkler has to get a little bit of adjustment. They are there, and they adjust everything. They're careful. They respect the property. There's really nothing bad I can say about them. They're punctual. They're very courteous. What's important to me is that they do it right, and they respect the property. I've never had a negative experience with them at all—not even close. I would grade the overall experience with an A+. I've never found a problem, and there's never been an issue at all. The installation went very well. The opening and the closing of the system goes well. If there's any little issues that I have, they resolved them. It's very competent—the system is good, the components that they used are good. Work quality, material quality—all good.”

Review by
10/17/2017

“Last year it was neutral, but we might be on a positive start this year. It was neutral due to my trying to get a phone call back. But today I made a phone call, and I got a call back from them within an hour, which was surprising because they say they will call back within 24 hours. They put in a sprinkler system for me. I would grade the overall experience with a B+.”

Review by
10/17/2017

“High regards for them on everything. I've been working with them for ten years. They handled my irrigation stuff, my lighting stuff. I'm very happy with them. If I wasn't, I wouldn't be talking to them. I would grade the overall experience with an A+. They handle my irrigation and lighting, and anything that I need, they help me with it. And I have no complaints.”

Review by
10/17/2017

“It was positive because they came out and did the work I told them to do for a reasonable price. They completed and left. It was pretty cut and dry what they did for me. The work was on my sprinkler system. I would grade the overall experience with an A. Cleanliness—when I got home, everything looked like I didn't know they were there. It was good work.”

Review by
10/17/2017

“It was positive because Hydroscapes did everything they said they were going to do, and they did it right. They never have to come back and fix anything. They put in an irrigation system, and then I had them extend it. And then they service it twice a year—turn it on and shut it off. I would grade the overall experience with an A.”

Review by
10/17/2017

“It was positive because the person who came was knowledgeable, he worked hard to really figure out the problem, and then he corrected it. He did repairs to my irrigation system. I would grade the overall experience with an A+. Expertise—it was a difficult problem, and they did the best they could with solving it.”

Review by
10/17/2017

“It was positive because they are proactive in reaching out to me and managing my sprinkler system, and offered good customer support and communication. Whenever they do come to the house, they know exactly where to go and get the job done quickly. It's painless. I would grade the overall experience with an A.”

Review by
10/17/2017

“They've done work for me forever. They're a good group. It's positive because they show up on time, which is probably the most important thing. They do startup and winterization of my sprinkler system. I would grade the overall experience with an A+. They're good souls. I already have recommended them.”

Review by
10/17/2017

“It was a positive experience because the pricing was good, their service is good; they've been dependable, so I have no problems. They did the installation of a sprinkler system, and addressed some water drainage issues. I would grade the overall experience with an A.”

Review by
10/17/2017

“It was positive because the guy who came out was really nice and worked hard. There was an issue with our sprinkler system that they didn't anticipate, and he fixed it and they didn't charge us any extra for it. I would grade the overall experience with an A.”

Review by
10/17/2017

“Hydroscapes did our sprinkler system. It was a positive experience because they were easy to work with, very courteous; they came when they said they were going to, and their work is excellent quality. Everything they did was exactly perfect—A+.”

Review by
10/17/2017

“It was positive because they accomplished what I asked them to do, which was to fix some heads on a sprinkler system, and to close out the system for the Winter and reopen it up for the springtime. I would grade the overall experience with an A.”

Review by
10/17/2017

“It was positive because they arrived on schedule, performed the requested services and there were no issues. They did the winterization of the sprinkler irrigation system. I would grade the overall experience with an A.”

Review by
10/17/2017

“It was fine. It was positive because they came when they said they were going to. They did what they did, and it was all good. They flushed our sprinkler system. I would grade the overall experience with an A+.”

Review by
10/17/2017

“It was positive because they did a good job, and they explained what they did so that we could understand it. They did the winterization of our irrigation system. I would grade the overall experience with an A.”

Review by
10/17/2017

“It was neutral due to their scheduling. They're not flexible with their scheduling to accommodate people that work. They turned the sprinklers up and down. I would grade the overall experience with a B-.”

Review by
10/17/2017

“It was positive because I liked the staff. They installed a whole irrigation system at our house. The staff was friendly, nice, and on time—just friendly. I would grade the overall experience with a B.”

Review by
10/17/2017

“It was positive because they were courteous. They knew what they were doing, and they were quick. They installed a sprinkler system at our place. I would grade the overall experience with an A-.”

Review by
10/17/2017

“They put the sprinkler system in, but they haven't enclosed it yet. It was positive because they did a good job. I would grade the overall experience with an A. I've already recommended them.”

Review by
10/17/2017

“It was positive due to the very good scheduling, good management, good service. They did irrigation opening and shutting off of the sprinkler. I would grade the overall experience with a B.”

Review by
10/13/2017

“Hydroscapes was good. I liked that they were thorough. They came in and did the job, and they were all out. They did good. They closed my sprinkler system for the Winter. I would grade the overall experience with an A.”

Review by
10/13/2017

“They shut my irrigation system off. They just closed my irrigation system, and it was a ten-minute job. Nothing really to say about it. I would grade the overall experience with a B. Punctual—they were a little late.”

Review by
10/13/2017

“Nothing in particular that I liked about them, just that they did exactly what they said they were going to do. They did the seasonal turning on and off of the sprinkler system. I would grade the overall experience with a B+.”

Review by
10/13/2017

“I liked that Hydroscapes showed up on time, did the work, and everything was fine. It was just what I expected, and I would recommend them. They did a lot of repairs to our existing sprinkler system—a lot of retrofitting on it. I would grade the overall experience with an A.”

Review by
10/13/2017

“Hydroscapes did work for me a while ago. They're good. Whenever I call them, they always get it done quickly. No suggestions for improvement. They were a good crew; they're knowledgeable, and they're usually quick to get the problem fixed. They worked on the sprinkler system. I would grade the overall experience with an A+.”

Review by
10/13/2017

“I've been using them for years for my sprinkler service. I would grade the overall experience with an A+. Punctuality—they are usually there ahead of time.”

Review by
10/13/2017

“They're great. They did what they were supposed to do. No problems. They did work on the sprinkler system. I would grade the overall experience with an A+.”

Review by
10/13/2017

“It has been a while, but Hydroscapes came in and finished it. They did a great job. They opened the sprinkler system. I would rate the overall experience with an A+. Cleanliness—I didn't know that they were here.”

Review by
10/13/2017

“I liked that when I had a concern, Hydroscapes replied promptly. They turned on the system in the Spring, and shut it off in the Winter. I would grade the overall experience with an A.”

Review by
10/13/2017

“I liked that Hydroscapes seem to have good people who work for them. They worked on the sprinkler system for me. I would grade the overall experience with an A.”

Review by
10/13/2017

“They did good. They did sprinkler system repair. I would grade the overall experience with an A+. Customer service—price was a C.”

Review by
10/13/2017

“I liked the ease of doing business with them. They did work on the sprinkler system for me. I would grade the overall experience with an A.”

Review by
10/13/2017

“I liked that they did good work. They did work on the sprinkler system. I would grade the overall experience with an A.”

Review by
10/13/2017

“They turned on and turned off the sprinkler systems. I would grade the overall experience with an A.”

Review by
09/20/2016

No review comments provided

Review by
09/19/2016

No review comments provided

Review by
09/19/2016

“Good experience. No complaints.”

Review by
09/19/2016

No review comments provided

Review by
09/19/2016

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09/19/2016

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09/19/2016

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09/19/2016

No review comments provided

Review by
09/17/2016

No review comments provided

Review by
09/16/2016

No review comments provided

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09/16/2016

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Review by
09/16/2016

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Review by
09/16/2016

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Review by
09/16/2016

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Review by
09/16/2016

“They  were able to beat every competitor's price with the first estimate; superior service and the system works great!!!!”

Review by
09/15/2016

No review comments provided

Review by
09/14/2016

No review comments provided

Review by
09/13/2016

No review comments provided

Review by
09/13/2016

“Grea t and always improving.”

Review by
09/13/2016

“Nice installation and nice service.”

Review by
09/13/2016

“My primary complaint is the sensor which is supposed to ensure that watering does not occur when there is already sufficient moisture. It is hard to verify that this works since I am rarely home when there is sufficient rainfall to convince me that the sprinkler should not go on. Those few times that I thought that it should have been overridden it was not. A couple service cals failed to reveal a problem but I remain unconvinced aa to the utility of the sensor.”

Review by
09/13/2016

“Their work was completed and very satisfactory. The only questionable action was the installation of a junction box at a low level on the property. The consequences are that water accumulates in the box since the drainage in our clay dirt is very poor.”

Review by
09/12/2016

No review comments provided

Review by
09/12/2016

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Review by
09/11/2016

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Review by
09/11/2016

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Review by
09/11/2016

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Review by
09/11/2016

“Always  on time, always helpful and just plain easy to deal with.”

Review by
09/11/2016

“Very  happy. Technician arrived exactly on time. Did a perfect job. Very nice and took time to explain everything to me.”

Review by
09/10/2016

“Professionalism,  knowledge and a personal touch when discussing the work done are strong points.”

Review by
09/10/2016

No review comments provided

Review by
09/10/2016

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Review by
09/10/2016

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Review by
09/08/2016

No review comments provided

Review by
09/07/2016

No review comments provided

Review by
09/07/2016

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Review by
09/07/2016

No review comments provided

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09/07/2016

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09/07/2016

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09/07/2016

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09/07/2016

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09/07/2016

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09/07/2016

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09/07/2016

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09/07/2016

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Review by
09/07/2016

“Have  used their service for years, recommended them to others, and remain very pleased as they provide service and address my needs.”

Review by
09/07/2016

“Very professional and friendly.”

Review by
09/07/2016

No review comments provided

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09/07/2016

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09/07/2016

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Review by
09/07/2016

No review comments provided

Review by
09/07/2016

No review comments provided

Review by
09/07/2016

No review comments provided

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