Home Genius Exteriors

William Harp

6 months ago

The service I got from Home Genius Exteriors was fantastic. From the initial consult with Chandler M. and follow up with Derrick C. made the experience feel great. Ultimately it came down to Stephen O. and his two crews, one for roofing the other for the gutter install, made everything run very smoothly. When questions were raised by the crew Stephen quickly gave me a call. Stephen always kept me informed when he will be at my house and the status of the work being done. I rarely have seen the professionalism by other contractors and crew that I saw with Stephen and his crews. When I get more work done, I hope that Stephen is one in charge of the crews.

Rod Nowlin

a month ago

We hired Home Genius to replace our siding and windows. While the quality of the finished work was ok, the overall experience getting to that point was extremely frustrating. Our project began the week of June 8. We were initially told the siding would take about a week to complete and that the windows would be installed in one day once they arrived. Unfortunately, that timeline was never met. Shortly after the siding project started, we were told the crew had run out of materials. From there, the project was delayed multiple times. The windows arrived, and I took time off work for the scheduled installation and then received a call the night before saying the crew wouldn’t be coming. We were given several new installation dates, but each one came and went without anyone showing up. Throughout the process, communication was disappointing. We often had to repeatedly call for updates, many calls went unanswered or to voicemail, and we were frequently given conflicting information. It felt like we had to chase someone down just to find out what was happening with our own project. Due to the conflicting information given, they agreed to put siding at the top of the front porch, however they did not. I have holes in the walls in the inside of my home where they put the nails in the siding, when I brought this to their attention, they said there was nothing they could do about it, that that was a common issue. Before I agreed to go with this company I was told they had insurance for any issues they caused but was then told the holes in the walls were something they would not fix. In the end, Home Genius did complete the siding and window installation almost 2 months later. However, the weeks of delays, missed commitments, lack of communication, and the inconvenience of having an unfinished home made what should have been an exciting home improvement project far more stressful than it needed to be. I would not recommend this company to do any siding or window work based on my experience. Update to previous review I came home this morning to my siding falling off of my home. I have reached out to several people including the project manager, the sales rep, the project managers manager and the 800 number to let them know. I am highly disappointed, it has not been 30 days since the project was complete, and my siding is coming down.

Bill DeYoe

4 months ago

A roofing and gutter project without the benefit of insurance agreeing to pay for it due to weather related damage, required more research and decision to be sure we had reviewed options and best case approach. Working with Home Genius was clearly a solid choice. I would recommend to anyone and feel we received top notch service throughout. James or sales rep was honest and wanted to over deliver, and a Steve our project manager made sure the teams took care of our home in every way. Be sure to talk to this company before you book others.

Carolyn Glenn

5 months ago

Home Genius Exteriors was on time and very polite. The crew of several workers got started and completed my roof completed the same day. Justin the Project Manager, Joseph the Salesman, being very thorough and precise, answered all my questions. The team was awesome, I appreciate them so much. Thank you

Jack Sailstad

a year ago

Home Genius Exteriors representatives Chris M., Kiersten S. and Mark S. were all professional and knowledgeable regrading my project, very good communication throughout. Subcontractor for vinyl siding was respectful of property and neighbors. Crew demonstrated craftsmanship, especially with the curved garage doors and window tops. Quality CertainTeed products used. Cost was reasonable given the project. Highly recommend Home Genius Exteriors if you want a guaranteed result and future follow-up (if necessary).