Home Genius Exteriors

T Schmitz

a month ago

Update: Now that the job has been completed , I cannot give a 5 star review . This company has high pressure sales reps that over stay their allotted time for consultation . They will stay until you acquiesce and sign a contract . My advice : don’t sign that day no matter how much they press .,Get at least 2 other quotes. If they want your business they will honor their “BEST” price . If not walk away . There were many glitches in communication from the start of the job . One thing I would suggest you do is get at least 10 sheets of 7/16 OSB either delivered or pick up yourself if you can . The sales people only allow for 3 sheets in their quote -NOT REALISTIC IF THEY SHOW YOU MORE THAT THREE AREAS OF WATER DAMAGE IN THEIR PICTURES ! On my house they replaced their 3 as well as the 15 I picked up from Lowe’s .So 18 sheets of OSB were replaced on our roof . If they go pick up the extras they will probably have a huge mark up per sheet . I paid about $14.50 each sheet after tax . Yes they will still charge you for the Labor to install each sheet but at least you can save on their markup per sheet . We felt relieved that our roof is now leak free but at the same time we felt Dirty after this experience . Everything is pressure with Home Genius from the sales presentation to them pushing for a 5 Star review to asking for follow up surveys . We Definitely Feel We Overpaid for our roof so my advice is : GET 2 OTHER QUOTES ,DONT LET THESE PEOPLE PRESSURE YOU INTO SIGNING -BETTER YET GO WITH SOMEONE ELSE FOR YOUR PIECE OF MIND ! I rescind my Pressure Induced 5 Star Review now that I have decompressed from our experience. I have given them a 3 Star Update . It would be a 2 Star Review if not for the actual roof installers for what appears to be a good job. Already leery of this company . Was scheduled for a new roof install at 9-930 AM TODAY 9/9/2026. It is now 1:30 pm and it’s been one excuse after another . Feels like our “Project Manager “ is just lying about when they will get started and by his actions it reflects on the sales reps Zack and Tachaski broken promises . Very disappointed this far

Rod Nowlin

3 months ago

We hired Home Genius to replace our siding and windows. While the quality of the finished work was ok, the overall experience getting to that point was extremely frustrating. Our project began the week of June 8. We were initially told the siding would take about a week to complete and that the windows would be installed in one day once they arrived. Unfortunately, that timeline was never met. Shortly after the siding project started, we were told the crew had run out of materials. From there, the project was delayed multiple times. The windows arrived, and I took time off work for the scheduled installation and then received a call the night before saying the crew wouldn’t be coming. We were given several new installation dates, but each one came and went without anyone showing up. Throughout the process, communication was disappointing. We often had to repeatedly call for updates, many calls went unanswered or to voicemail, and we were frequently given conflicting information. It felt like we had to chase someone down just to find out what was happening with our own project. Due to the conflicting information given, they agreed to put siding at the top of the front porch, however they did not. I have holes in the walls in the inside of my home where they put the nails in the siding, when I brought this to their attention, they said there was nothing they could do about it, that that was a common issue. Before I agreed to go with this company I was told they had insurance for any issues they caused but was then told the holes in the walls were something they would not fix. In the end, Home Genius did complete the siding and window installation almost 2 months later. However, the weeks of delays, missed commitments, lack of communication, and the inconvenience of having an unfinished home made what should have been an exciting home improvement project far more stressful than it needed to be. I would not recommend this company to do any siding or window work based on my experience. Update to previous review I came home this morning to my siding falling off of my home. I have reached out to several people including the project manager, the sales rep, the project managers manager and the 800 number to let them know. I am highly disappointed, it has not been 30 days since the project was complete, and my siding is coming down.

William Harp

8 months ago

The service I got from Home Genius Exteriors was fantastic. From the initial consult with Chandler M. and follow up with Derrick C. made the experience feel great. Ultimately it came down to Stephen O. and his two crews, one for roofing the other for the gutter install, made everything run very smoothly. When questions were raised by the crew Stephen quickly gave me a call. Stephen always kept me informed when he will be at my house and the status of the work being done. I rarely have seen the professionalism by other contractors and crew that I saw with Stephen and his crews. When I get more work done, I hope that Stephen is one in charge of the crews.

Beth Weibley

2 weeks ago

The services I received from start to finish were wonderful. Brian, Project Manager, was prompt and accessible throughout the project. The crew was absolutely fantastic. They were very respectful and professional. They were extremely careful with my property and the clean up of all the materials and debris was outstanding.

Michael Spear

2 weeks ago

The crew did what appears to be excellent work on the replacement of vinyl siding with Hardieboard. The few small issues I noted were readily addressed. Quite a bit more Hardieboard was ordered than needed, but we have space to store it & plan to use it on a future project, so not a problem for us. It could be a concern for others, though, as I don’t know whether vendor will reimburse the homeowner for returned excess building supplies.