Castleberry Shutters, Inc.
14th year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 214 Surveys
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Castleberry Shutters, Inc. has received 5 out of 5 stars (A-rating) based on 214 customer surveys conducted by Best Pick Reports.
14th year as a Best Pick Call
"We consider ourselves the best shutter company in town, and we're proud of our 63-year history. We work hard to get the job perfect the first time, and if something does go wrong, we'll fix it. We know what we are doing, and we'll do it right. We guarantee you peace of mind and welcome you to drop by for a tour."

Jeff & Tim Castleberry | Co-owners
Company Information
Services Offered
Castleberry Shutters, Inc., builds and installs custom wood plantation shutters. The company also offers custom wood and faux-wood blinds, roller shades, and woven blinds. Castleberry Shutters custom makes and paints all shutters to fit a customer's windows in its own shop in Woodstock, Georgia. The company does not use imported wood.
Services Not Offered
Castleberry Shutters does not install exterior, decorative shutters.
Minimum Job
The company requires a $500 minimum.
Warranty
Castleberry Shutters offers a lifetime guarantee on all products and services.
Company History
Jerry Castleberry founded the company in 1954. Since then, he and his wife, Charlotte, along with their sons Jeff and Tim have grown the company to 21 employees. Jeff manages shop operations, while Tim manages sales and installation.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“I had a wonderful experience with Castleberry. They did all the shutters in my house. I liked that the product was good, the service was good, very personable. They did a really good job. Nothing noteworthy—they just said what they were going to do, they did it, and they did a good job. I would grade the overall experience with an A+. I have already recommended them several times.”

“They put up new shutters for me. They came in, measured, custom-made them, and installed them. I liked that they were very professional, and they did an excellent job. Nothing else noteworthy, but I would grade the overall experience with an A+.”

“They just did shutters for me. I don't have any specifics, but they did a great job; plus, they were upfront, and honest. They quoted it well, they came quickly, and they did what they were supposed to do, so I would grade the overall experience with an A.”

“Castleberry did our entire house in shutters, the full windows. I liked that they were prompt. Also, they were very helpful in what they recommended, they listened, and they got the product done on time. We would recommend them to anyone. In fact, we weren't planning on doing our upstairs—and then we decided to. So, we had them come back again, and we are waiting for them to be finished. So, when they're finished, our entire house will be Castleberry shutters. Noteworthy—one of the nice things about them—is that it's a family-owned business. We like to support family-owned businesses, so it's really nice to see somebody like that in our community. I would grade the overall experience with an A+.”

“The work they did was to put plantation-shutters on the whole house. I liked that they were prompt, responsive, and the quality of the work was good. Everything from start-to-finish was very professional. I would grade the overall experience with an A+.”

“They just did shutters for me. I liked that they were easy to work with, and punctual; the whole process was easy. It's noteworthy that they were professional. I would grade the overall experience with an A+.”

“They put up shutters for me. I liked that they whenever they said they'll come, they'd come, and that everything went smooth. I would grade the overall experience with an A+. Anytime you call them back, they come—anytime you need anything. I've used them for many homes and many buildings. If anybody's looking, I always recommend them.”

“Castleberry did plantation-shutters throughout our home. I liked the professional quality of the product itself, as well as the professionalism of the installation and the timeliness. I would recommend their company to everyone. I would grade the overall experience with an A.”

“Castleberry just did shutters for me. I liked that they got it right, and I would grade the overall experience with an A.”

“Castleberry just did shutters for me. I liked that they were efficient, they did a good job, and they weren't too long delivering the items. They even did some trim painting for me after it was over. They are just very helpful; I would grade the overall experience with an A.”

“They installed new shutters for me. I liked that they were a good-quality company and family owned. The guy was able to do all the work by himself; he knocked it out pretty quick. It was noteworthy; everything was good; I don't have any comparables, though. It takes a while to make the shutters—it's not like you get them the next day, or in a week. They have to custom make them, so it takes a little bit—but everything was positive, and I would use Castleberry again. I would grade the overall experience with an A.”

“They just did shutters for me. I liked that they were friendly people and reliable. Nothing noteworthy, they're just usually good men who would come in here, which is nice nowadays. I would grade the overall experience with an A. I just recommended them.”

“They just did shutters for me. I liked that they were very personable; they got back to me on time, installed them well, and did the job they were supposed to do. I would grade the overall experience with an A.”

“They only did shutters for me. I liked that they were on time and courteous. All positive, no negative—I would grade the overall experience with an A.”

“They put in some shutters on one of the windows that didn't have shutters on it. I liked that they are very friendly, and very nice; also, they did a quality job, they were on time, the quality was good, and it was a good product. I would grade the overall experience with an A; I already have recommended them to friends and colleagues.”

“I loved Castleberry. I've used them twice already, and I would use them again. They hung plantation shutters and replaced some blinds. I'd give them an A+. They're great.”

“They did an awesome job. They did shutters, and they did a great job. They did everything they said they would do. I would grade them as an A.”

“We liked them so much. They did custom plantation shutters downstairs, and they did great. I'd absolutely give them an A+. We've recommended them to friends.”

“Castleberry was great. They did everything on time, and the shutters are beautiful. I'd give them an A.”

“The salesman was exceptionally good. They did plantation shutters. They're an A. We've recommended them.”

“They're really well. They did a great job and I would highly recommend them.”

“They make an excellent shutter. I'd give them an A grade.”

“They installed shutters on ten windows. My work was excellent.”

“I had new cabinets installed in my laundry room. They deserve an A. Everything was fine. It was excellent. They did everything. I had Castleberry Shutters before and that's why I stuck with them. I have recommended them. I like my cabinets to match what I have in my kitchen. When I spoke with him, he knew exactly what I was talking about.”

“They installed window shutters. I'd rate them as an A+.”

“They did shutters, plantation. I'd give them an A+ overall.”

“They installed indoor home shutters. I would give them an A+ overall. They were very good. There was a little nick on one of them, but they came all the way back out and fixed it. I've already recommended them.”

“They reinstalled shutters. I'd rate them as an A+.”

“They have done plantation shutters for our entire home twice now, and this is our second time. I'd rate them with an A+. We have recommended them already.”

“They made and installed plantation shutters throughout our home for all of the windows. I'd give them an A+ grade.”

“They installed shutters and blinds throughout the whole house. I'd rate them as an A+.”

“They did a shutter installation. I'd rate them as an A+.”

“They installed plantation shutters throughout my house. Once twenty years ago, and once about six months ago. They get an A+ from me.”

“They did shutters. I'd give them an A+. I've already recommended them.”

“They put the plantation shutters up. I'd give them an A+.”

“They did a shutter installation for the whole house. I'd give them an A rating for the overall experience.”

“I would definitely use them again. They did plantation shutters. I'd give them an A for the overall experience. I already have recommended them on our neighborhood's website.”

“They put in shutters on the sidelights on either side of my front door. They get an A from me.”

“I had a very positive experience with them. They installed plantation shutters. I'd give them an A. I already have recommended them to three or four people.”

“They installed shutters. They deserve an A. They didn't leave a mess.”

“They installed blinds. I'd grade them as an A. Their quality of work was really good.”

“They installed shutters in my home. I'd give them an A rating.”

“They put shutters throughout my house. I'd give them an A overall.”

“They did wood shutters throughout the house. I'd rate them as an A.”

“We highly recommend Castleberry Shutters. They installed about nine shutters. They came at the time they said they would, they installed them in the time frame they said they would, and they were perfect. It was a great experience. It took maybe an hour to install them. They were awesome. A friend of ours had used them and recommended them.”

“It's the second time I've used them to put shutters in my home, and they've done a wonderful job both times. They did three or four rooms worth of shutters. I ordered them, it took about a month to manufacture them, and then it took a couple of hours to install them. Their customer service was excellent. I chose them because I had used them before. They're an A+. They did a great job.”

“They worked with me when I was getting my house built. They didn't ask us to pay for everything up front—they just asked for the deposit. Once the house was completed, they asked for the rest of it. The person that installed it was excellent, and everything was really great. I have recommended them to my friends, so it was a good experience. They installed my plantation shutters for the entire house. I think it took a few hours—it didn't take long. It was a husband and wife team, and they were great. They came together. The supervisor of the team that was building my house said that Castleberry Shutters did his house, and he recommended them to me. I would give them an A.”

“I had a great experience. I had plantation shutters installed in the entire house. The people that installed them were excellent. I had different colors in different rooms, and I was worried that the actual paint color would not match the shutter, but they did it perfectly. It took just a couple of days. From the time they came out, measured, and got the paint chips, it was very quick. Their customer service was great. I chose them because two of my neighbors have used them.”

“They did what they said they were going to do, and the shutters look beautiful. I have had no problems. They were actually out here twice. They did my main home, and they had to take hardware down to put this up. Then I called them back about six months later and had them do a detached garage that I had built. That was new construction, so they just went right in and measured and built them. Six months later, they brought back the finished product and installed it. Their customer service was awesome. The first time, I chose them because I liked the person that called me back. The second time I used them, it was because I had a good experience the first time.”

“They do what they say they're going to do. Their product is nice, and if there's ever an issue, they take care of it. They're just great to work with and very dependable. They've installed plantation shutters for me for probably 12 to 15 years. Their customer service was excellent. I've used them for so long. Castleberry Shutters is A+.”

“The fact I called them back out after doing earlier work is a good sign. The quality, their timeliness, and their professionalism made it a positive experience. They hit everything I was looking for in installing the shutters. They installed some wood shutters for me. The second job wasn't that big because they had come before and done most of the house. It was a small job—probably about five shutters. Their customer service was fantastic. I chose them based on previous experience. They were A+.”

“They did exactly what they said they were going to do. Very simply, they provided a high-quality product, and they delivered and installed it in a professional manner. Their customer service was very good. I had used them before and had a good experience. An A+ grade would be good for them.”

“Castleberry Shutters did good, quality work. All the folks that came out were really nice, from the estimator to the actual installers. The estimator measured all of my windows and provided a quote for custom shutters to be built and painted. The installers came out and installed the plantation shutters, and that was it. There was about eight to ten weeks between because they're custom built. They get an A+.”

“The work was done on time, and the quality was very good. They installed the shutters in all windows of the house and two doors. The installation took two and a half to three hours. Their customer service was good. The agent that helped us buy the house knew Castleberry Shutters and suggested them to us. It was excellent.”

“I had plantation shutters put in all the front windows. They were wonderful, and I had no problem with them. They were very nice people to work with—they were great. It didn't take that long considering there were quite a few windows to do. When my sister moved here, I recommended them to her because they did such a good job. I found them when I called a friend of mine who had lived here for a long time. Her parents had used them and were very happy with them. I definitely give them an A grade, and I would use them anytime. They do really good-quality shutters.”

“Castleberry Shutters did a great job. I got what I ordered, and they put it up and were out. They put up plantation shutters. I would say that they're excellent.”

“The quality of their work and the customer service made it a positive experience. They were on time, and they did everything the way they said they were going to do it. They installed indoor shutters. The job was for the whole house, so it was 25 shutters. Their customer service was excellent. We had used them once before and had a positive experience. They were recommended to us by somebody.”

“It was really excellent work. The person who installed the product made it positive. Castleberry Shutters installed plantation shutters in my home on two occasions. It took maybe three or four hours, and their customer service was excellent. They were recommended to us. They were excellent, and I have no complaints.”

“The guy was really nice and just went about his job and got it done. They did all my windows, doors, and shutters. It probably took him a couple of hours to do it. Their customer service was really good. He did his job and showed me how to work the shutters and stuff. I chose them because my niece had used them before, and I used them years ago. They did very good, excellent work.”

“The shutters look good, and their customer service was very good. Someone else had referred me to them. They were excellent.”

“Castleberry Shutters was great, and I'd give them an A+ for the installation. I heard about them through Best Pick Reports.”

“They installed plantation shutters, and everything was fine. They were very dependable and had a quick turnaround. They did a great job, and I was very happy with them. They get an A+.”

“He was on time and very clean, and he was a very pleasant person. The shutters look great, and it didn't take very long to put them in. It wasn't a very big job—it was two shutters and the door to the deck. He matched the paint well to our other shutters, so it looks good. Their customer service was fine. I found them in Best Pick Reports. They're really good—A+.”

“They delivered what we asked for in a timely manner. They installed shutters on my windows, and they did a good job. Their customer service was great. They were referred by a family member. Castleberry Shutters earned an A+.”

“For shutters, I used Castleberry Shutters. I bet I found them through Best Pick Reports. They did plantation shutters for us, and they were really good. They were quick to respond and come out to measure. In terms of suggestions and advice on how to go about the process, they were also very straightforward. I'd grade them as an A.”

“With the work and their installation, they're a fine company. I have used them many times before. They put shutters in my home. They've done about six in the past, but they just did the two front ones recently. It didn't take long—maybe an hour or two. Their customer service was good. I've used them at my other homes, too. I was referred to them. They're an A-rated company.”

“Castleberry Shutters was just really nice and easy to work with. They delivered the shutters on time, and we have been really happy with it. The job was for two large windows in our master bedroom. I think it took less than 30 minutes to complete—it didn't take very long at all. Their customer service was very good. I chose them based on a referral. My dad had used them, and he was very happy, so we just used the same company. I would say that they get an A grade from me.”

“They did a good job. They've done a couple of jobs for us. It has probably been about eight windows total. Their customer service was good. They came in and did a good job, and that's all I care about. I would give them an A grade.”

“The salesperson was good, and the company delivered as promised. They have a good product. They put interior shutters on the back of my house, and it took less than half a day to install. I think it took six to eight weeks to have them ordered. Their customer service was great. I chose them because of the quality of product.”

“Castleberry Shutters is 100 percent great. They were very clean and efficient. They hung blinds and shutters for about four or five windows. I don't think the job took more than an hour or two. I think their customer service was great. My wife handled it, and she told me they were great.”

“They were very timely. When they said they were going to be here, they were here. They did a great job on the installation and the cleanup. They measured and built the shutters for us, and when they came to install them, they just went through every room and made sure everything was clean and picked up like they were never here. Their customer service was great. They had done all the shutters in our neighborhood, and we decided to go with them to match everybody.”

“They installed blinds on maybe 40 windows. They were timely, and they did a fine job in hanging them. They look very nice. It was probably a half a day for the installation part of it. Their customer service was very good. They contacted me and gave me a time, and then they came out when they said they would. They were recommended to us by the builders. I would give them an A.”

“Castleberry Shutters is outstanding. This is the third house they have fixed for me, and they are wonderful. They have a fantastic product, and they are great people. It's excellent—A+.”

“The young man who came here to put the shutters in was the most meticulous person we have ever met. He was phenomenal, and we absolutely loved him. They installed shutters on 13 to 15 windows, and their customer service was wonderful.”

“They're really, really customer service oriented. They filled our whole house with shutters, and they all look great. They're really friendly people. Their customer service was wonderful, and they were very clean and thorough. They came highly recommended, and they did a great job. I would say they're an A+ company.”

“My experience with Castleberry Shutters was exceptional. They're craftsmen, and they do a great job. I'd give them an A+.”

“They put shutters in my entire house. They did everything they said they would do in the time they said they would do it. I chose them over a different company because of their high quality. They're A+.”

“I love my shutters. Castleberry came out and suggested something different than what I had planned, and I liked them better. They were referred to me. I would rate them as an A.”

“They put up shutters at my house, and everything worked out fine. I've used them several times for different windows. I'd give them an A.”

“They put shutters up in a specific part of my house. They made it easy; they met the expectations and delivered as promised. I liked the way that he did business. I'd give them an A+.”

“Castleberry Shutters came to measure, had the shutters made, and then had them installed. Everything was done efficiently and neatly. I would give them an A+.”

“I'm enjoying the shutters—I wouldn't have anything else now. I am proud of them, and everybody who sees them really likes them. Mr. Castleberry put shutters on some of the windows on my daughter's home. I told her that I wanted some of those shutters, so she got me his address and telephone number. I called him when I bought this house, and he came up here, measured, and got me fixed up fine. They should get an A+.”

“I liked everything, from the initial visit to the time they left. They did everything they said they would do, and the guys who came out and installed them were very courteous and professional. They did a great job. I liked that they are family owned, and everything is made locally. There's no reason not to give them an A+.”

“They installed shutters in my entire house. They were on time and on budget as well as very professional, friendly, and easy to work with. The company has been in business for a while, and a lady that my wife is in a club with had them to do some work for her. We saw the quality of that work, and was pretty much sold on it at that point. I'd give them an A+ all day.”

“I would give Castleberry Shutters an A rating.”

“I had a good Castleberry, and I would recommend them. They earned an A grade.”

“They did our shutters. We'd used them before. We keep going back to them because they come back and fix any little thing that goes wrong—I like their service. They deserve an A+ grade.”

“They put up shutters, just across the front because they had already done the other parts of it. Everything that I ordered was done correctly the first time. I went with Castleberry because of their original job—they were so good the first time. I'd definitely give them an A.”

“They did some shutters for the bedroom. They look good, and they're working great, so I think they did a good job. I would rate them as an A, and we'd use them again.”

“I had my whole house done with Castleberry Shutters, and I just did an extension in the basement and added some more. They get an A in my book.”

“They were specially made plantation shutters in the bedroom and bathroom. They got it done, and they did a good job. The shutters seem to be doing well. The reason I chose them was that they were local and close by. I'd give them an A.”

“It was a brand-new house, and they pretty much did the entire house with shutters all the way around. They came and explained their offer to me, what the products were, and the differences between them. They were efficient, quick, and very sound in what they did. I went with them because when the guy came out, I liked what he said. I would give Castleberry an A rating.”

“They did the custom shutters, and we also had blinds hung. Everybody who came out to the house was very professional and very nice. They were recommended to us by a friend who does interior design and decorating. Obviously, I'd give them an A—they did a very nice job.”

“They replaced some small slatted shutters with some large slatted shutters, which was what I wanted. They did what they said they were going to do in the time they said they were going to do it. I chose them because a friend had used them and was satisfied. I'd give them an A.”

“They came in and did a nice installation. We haven't had any issues with any of the shutters, and we've been here seven months. The thing we like about these shutters versus the ones we had in our old house is that if these get a little loose in the joints, there's a little screw that you can turn to tighten them up a little bit so that they stay in the position you put them in. They came recommend by a neighbor. I've seen more of them put in other houses that were built after ours, so they must be doing well. We'd use them again. They're worthy of an A grade.”

“Castleberry Shutters did wood blinds for me. The product that I got was what I ordered. It was done well, and I didn't have any problems. I chose them over a different company because I do interior design work, and I'd used them before with customers of mine. I would give them an A.”

“They made and installed 20 shutters for us. They were professional; they answered any questions and gave us lots of information. We even went to their shop, and we got to tour their work area. They're a local business, and we like to support local companies in our community. They should get an A.”

“I use Castleberry as a vendor. I have used them in my home, but I buy shutters from them and resell them because I'm a designer. I liked the people and their quality of work. I've been using them since 2003, and I've never had any major issues, or if I did, it was solved immediately. I'd rate them as an A.”

“I love them. Castleberry Shutters put plantation shutters in my whole house. They are caring and very, very good, and they did a great job. They came when they said they would come, did the job in a timely fashion, and the cleanup was great. They were very kind and absolutely considerate of any questions that I may have had.”

“I used Castleberry Shutters to do a very large job in my home, and they did a perfect job, so I used them again. They did what they said they were going to do. I'd give them an A+.”