Roof Masters
6th year as a Best Pick
Best Pick 2017
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Roof Masters has received 4.7 out of 5 stars based on 201 customer surveys.
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6th year as a Best Pick Call
"Roof Masters has provided thousands of homeowners with the security and peace of mind that comes with knowing their homes and families are protected from the elements by a rugged, dependable, and long-lasting roofing system. We focus on 100 percent customer satisfaction. At Roof Masters, the 'Proof is in the Roof.'"

Howard Rittenberg | President
Company Information
Services Offered
Roof Masters is a full-service roofing and exterior home improvement contractor. The company provides a wide range of products and materials for customers to choose from, including gutters, downspouts, siding, windows, doors, and skylights.
Warranty
The company offers a lifetime warranty on most new installations.
Company History
Roof Masters has been serving the Washington metro area since 1994.
Distinctions
The company has been recognized by Qualified Remodeler as a Top 500 remodeler and a Top 200 exterior remodeler.
Employee Information
Roof Masters employs a CertainTeed Shingle Quality Specialist.
Licenses
#410515000651
Areas Served
Washington, DC

Compiled Score:

Roof Masters has received 4.7 out of 5 stars based on 201 customer surveys.
5
156
4
28
3
12
2
5
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/09/2017

“They talked about that they were going to cover my bushes and I couldn't get into it. They were going to cover everything and I couldn't use my garage for a week. They never covered my bushes and when I went up into my attic, it was filthy. It was all the dust and the dirt and I have an air conditioning unit up there. I said to them, 'If it breaks down, I'll know it was because it sucked in all this garbage.' They had to come back and they blew it around. They had things that would suck it. I said, 'You said you were going to cover everything.' They didn't cover my outside air conditioner and then I had problems with that. They said, 'We have problems where we can't cover.' I said, 'I'm not home during the day. I would have turned off the damn air conditioning and cover the equipment outside.' I paid for the service call, but it was aggravating when they said they were going to. They're very overpriced. Somebody did work for me afterward and he said, 'How much did you spend?' I told him. He said, 'I wish you would've called me. They gouged you.' This is from somebody else who does that. He's a contractor. He doesn't just do roofing. They were very nice at the beginning and then they get your money. I'll give them a C. They have one guy come out to sell you the job. The guy who came back to do the real work was very nice, but the original guy said anything to sell the job. 'We're going to cover everything.' I haven't had any leaks or anything. They did it in the timeframe that they said they would. I absolutely would not recommend them because I know that I got gouged.”

Review by
10/09/2017

“Well, the level of communication made it positive. We had a rather difficult circumstance with my project manager and his failing health, but we stayed with it. We worked through it with Roof Masters, and that project manager seemed like a very good person, one that you could trust, very knowledgeable. Even after we had a new project manager, he certainly continued the same level of service. I think the interacting was certainly an A, B. I mean you can't control your health circumstances, unplanned things like that but I believe as we interviewed different roofers we decided on Roof Masters for a variety of reasons—again, price, their knowledge of the product. We could see the quality of their work because our neighbor had also had Roof Masters’ work done, and I think that I've been very pleased with them. Again, we worked through some difficult circumstances and we're still working to finalize everything, but just the communication was straightforward and so far, everything has worked out very well. I'm highly likely to recommend them, no question about it. I've told people about the circumstances and people have positively reacted to what I told them, particularly about Roof Masters and service recovery. With the period of time where we weren't certain as to what was going on and to have the owner of the company reach out to you directly to keep you apprised to what is happening, really says a lot about not only his caring about a customer but also his caring about his employees and made me feel his customers are aware of what's going on with his project manager.”

Review by
10/09/2017

“I wouldn't use them again or refer them necessarily, but they finally got the job done. Initially, we were very pleased. However, at the end we couldn't get them to come back out. I had a question about the roof and neither of the workers spoke English. Finally, I had to get the owner back out here to ask the question. I would give them a B for the overall experience. The owner was excellent. Everybody else was not. They showed up the first time to give the estimate right on time. After that, the workers that came out left with no explanation. They didn't speak any English. We didn't know when they were coming back. Their cleanliness was fine.”

Review by
10/09/2017

“They attached it to the side and where the pipes came out of the roof. They were an A. I think they did good work. In fact, I was at work and they came out and did the work. They did fantastic work. They were convenient to work with. I'd recommend them. I have already.”

Review by
10/04/2017

“I liked their professional, the way they presented themselves all the way from their initial visit through working with the people when they were doing the roof itself. They did a roof replacement. I'd give them an A overall.”

Review by
10/04/2017

“It was a reasonable price. I would say price was one of the things I liked. They were doing a replacement. I'd give them an A+. The job started a little later than we wanted, but I think that was because of the weather. It was in the spring. It did take a while for them to get started but I understand that in the spring, the rain and the wind and the cold. All that has an impact.”

Review by
10/04/2017

“I inquired and asked them to come out and find out where the water was leaking in one of my apartments. They came out, said it was coming from the roof, that my roof needed to be repaired, but it wasn't coming from the roof at all. I thought it was and they charged me and I paid them. It wasn't coming from the roof. They did come back out to find out where it was coming from. We have to deal with resolving issues about any refunds or work compensation or me paying them for a roof that I didn't need to have done or wasn't ready to have done right then. Overall, I would give them a D because I wouldn't use them again. Customer service was good. They didn't know what was going on.”

Review by
10/04/2017

“I like that they stuck to their timeline. They gave me updates along the way as I requested. They seemed to be pretty straight shooters about what was going on and what needed to be paid for. It was a replacement of my roof, but as part of that some of the wood paneling boards underneath the shingles were damaged. At first, I was concerned that they were going to have to replace all of them, which would have been very expensive, but they said they only had to do a dozen or so. It turned out to be a lot better than I feared. I'd give them an A+ overall. They did leave some things lying around. I would recommend them.”

Review by
10/04/2017

“They did good work. They did a roof repair. I'd give the workers an A+. The planning side of the house, I'd give them a zero. I thought I paid the bill and then a couple of months went by, I got this nasty phone call. I hadn't paid my bill. I said, 'You have my credit card on file. You were supposed to deduct the money.' 'Well, we don't do that unless you tell us to.' I said, 'Well how about when you got your down payment?' So, I wasn't real happy about that. The quality of the work done on the roof was very good. They cleaned up after themselves. Everything is excellent. I would recommend them any time.”

Review by
10/04/2017

“It was roofing for our deck. They were efficient. It looks good. It's holding up well. It's been a little over a year since they did the work, and we're very happy with it. It was very nice. I'd give them an A+ overall. I think that's one of the reasons we went with them because they offered a material that we felt would be best suited for our particular deck. It's the roof of our garage, but it's a deck as well. So, it's flat. I would definitely recommend them.”

Review by
10/04/2017

“It was probably a little more on the negative end. They had to come out a second time because they didn't really fix the problem the first time. Then it wasn't clear to me whether I needed to do it in the first place because whatever they did the first time didn't fix the problem. It was a repair. Overall, I would give them a C+. They came out and corrected the problem. They cleaned up after themselves. I don't think I would recommend them.”

Review by
10/04/2017

“They delivered as agreed. The work was completed on time and they cleaned up each day very well and left nothing behind. They did a roof replacement. I'd give them an A+ overall. I already have recommended them.”

Review by
10/04/2017

“They had a really good warranty. They did a replacement. Overall, I would give them a B. They could've had better communication with the solar company that was putting the solar panels on the roof.”

Review by
10/04/2017

“I think that the sales person and the people that did the installation were outstanding and very responsive to customers. They did a roof replacement. Overall, I would give them an A+.”

Review by
10/04/2017

“I liked their promptness. Overall, I'd give them an A. I haven't had any problems since. They did a pretty good job of cleaning up after themselves.”

Review by
10/04/2017

“They did a great job. They did a roofing repair. They did excellent work, no problems and I'd be very likely to recommend them.”

Review by
10/04/2017

“I liked the speed. They were doing a repair for me. I would give them an A+.”

Review by
10/04/2017

“It's fair and they got the work done.”

Review by
01/04/2017

“They replaced the roof. I would grade them an A+. I have already recommended them.”

Review by
01/03/2017

“They did roofing work for me. I would grade them an A+.”

Review by
12/31/2016

“They replaced the entire roof. The project manager knew what they were doing and what they were going to be doing. I would grade them an A.  ”

Review by
12/30/2016

“They roofed a gazebo for our neighborhood association and replaced some wood for us as well. I would grade them an A+.  ”

Review by
12/30/2016

“I think they did a pretty good job. They did some repairs to the roof for us. I would grade them an A. I believe they showed up on time, that was a while ago. They were fine with the cleanup and got the job done.  ”

Review by
12/30/2016

“They replaced a shingle roof, I would grade them an A.”

Review by
12/30/2016

“They just did roof repairs. I would grade them an A.”

Review by
12/30/2016

“They replaced my roof. I would grade them an A.”

Review by
12/30/2016

“They did some work for us. They repaired the roof. I would grade them an A.”

Review by
12/30/2016

“They put a new roof on my house in Maryland. I would grade them an A+.”

Review by
12/30/2016

“I had to have part of my roof replaced. I would grade them an A.”

Review by
12/30/2016

“They were wonderful. They installed a new roof, I would grade them an A+. I have already recommended them.  ”

Review by
11/03/2015

“I'm familiar with them. They came on time and got the job done. So that was basically it, no they replaced slate that had been damaged over the winter. They left no waste or anything they were very good about that. I would grade them an A.”

Review by
10/28/2015

“That was a couple of years ago. I had a positive experience. They came out and did a great job. Then the last time when I needed some repair, they never returned my phone call so I won't use them again because I've now had mixed results. Initially, there was a leak above the dormer so that was fine. They were very responsive. The second time when I called them and needed work done, they never returned my phone call so they're off my list. I would not recommend. They just weren't responsive. It's mixed results. I would not use them again.”

Review by
10/28/2015

“I also went with Roof Masters based on Best Pick Reports. They did my roof. Give them an A as well. They were excellent. They're very professional. They came out and gave me a detailed bid so I understood what I was getting. The up front work prior to deciding who I would work with was key. I understood exactly what I was buying. They came out, took the time, gave me the bid package. I read through it and understood what I was getting. I knew how to compare what I was getting with other people who came through. None of them gave as good a package as Roof Masters. Then they did the work and did it to a high level of quality. They had a good crew on it. I'm an engineer and I've worked in maintenance. These guys were very good. I was pleased with the work. Give them an A+.”

Review by
08/19/2015

“I repeatedly had to make them come back and finish their work. They did the bulk of the work, but they weren't particularly professional when it came to cleaning up after themselves or finishing anything. I repeatedly had to make them come back and finish things and make them clean up after themselves. They replaced the roof. Their customer service was fine. I just shouldn't have to call someone to do their job. I recommended them to my neighbor who used them and had the same experience. They did the job and then had to come out six times to finish it. They definitely need to work on their ability to do it right the first time. They're good at selling, they're not so good at finishing. I'd give them a B. They did good work, but we had issues.”

Review by
08/19/2015

“They were backed up. It took a little while to get it scheduled, but the roof if it doesn't leak, it's hard to know if any roofer did what they're supposed to because you don't go on there. The only way you know is if you don't see something leaking so it's kind of a little different from other home type services. So what they said they'd do they did, it was a fair estimate, once they came they did it in one day and that was that. It was fine. There were some areas that needed to be patched up. I would recommend them. I'd give them a B+ because the difficult thing is you don't have a bird's eye direct view of the work they did. You can't inspect it unless you go up there. There's a certain difference between that and people who do work inside of the house or on landscaping and other areas as well.”

Review by
08/19/2015

“They showed up in the time window, the final charge was lower than the estimate, the work was done in a timely fashion, and they sent me a nice follow-up report. They were checking on a leak we had that another home company had discovered. It looked like our roof was leaking, so they went up to check to see what kind of work needed to be done. It turned out that we didn't need to have a roof replacement, so that was nice. They didn't try to sell us stuff we didn't need. I don't remember the technical term, but they just had to replace the cap that runs along the pointy bit of the roof and around an exhaust pipe that hadn't been installed correctly the first time. They took out the old rusting one and put in the right materials, and now we don't have a leak. They earned an A from us.”

Review by
08/19/2015

“They were very professional, and they got there on time and cleaned up. They did the work as quickly as they possibly could. They replaced the ridge cap, did a couple of repairs on some shingles that had blown off, and did some waterproofing around an exhaust pipe. They were there on time, so I didn't have to wait for them. He was very quick, and he showed me everything that needed to be done, either by picture or with binoculars. He explained the pricing, sent it to me, signed off on it, and that's exactly what it cost me. There weren't any fees, add-ons, or anything else. I'd give them an A+ because the work they did impressed the current buyer of the house. He liked the way it looks. He was happy with it, and so was I.”

Review by
08/19/2015

“I found Roof Masters great to work with. I'd gotten a couple of estimates, and theirs was in the ballpark with the other estimates. They weren't the lowest, but it was very competitive. The salesman came out and explained what they do, how they work on their warranty, and the process. He kept me informed and said there would be some weather issues in the spring, and they came out and said they thought they could do it in one day. The crew showed up, and they were very professional. They cleaned up after themselves. They were here almost twelve hours, and they were very polite. There was one question I had about if they could they replace the skylight. I said, ‘Well, I thought I was having a dome skylight and not a flat skylight.’ The guy called his boss and said, ‘Yep. OK, we'll have the dome here. Don't worry about it. We'll get it from the warehouse.’ It was all very positive. One guy had to come back and put the finishing cap on the roof because they didn't have it that day. He came back, and he was a very polite guy. He came up and did his thing. A few days later, one the managers stopped by to see how everything was. It was great—they did a great job. There's a skylight on the roof, and because of that, they have to put all of the ceiling around it. It's an existing skylight, around 30 years old. They said, ‘We have 12 of them, and we can put those in,’ so we just put a new skylight in. I can see my roof, and they did a very thorough job. They replaced all of the collars around the pipes. We went to the architectural review board because we wanted a little different color than the normal colors approved by the architectural review board. Roof Masters went to the board, pleaded our case, and said it was very similar to other colors. They added the color to their board of architectural review colors allowed, so that was good. We got the color we wanted. We're very happy with the work, and we haven't had any problems with the results. I'd give them an A+. We've had a lot of work done at our house—it's a 30-year-old house. We knew the roof had to be repaired, and like I said, I got several quotes. I would give Roof Masters an A+. They were really great to work for and their quote was within $200 of the other ones. They were very thorough in coming out and explaining. They did everything. They said our house now doesn't need code. It needs a vent along the roofline. I was really happy, and the guys on-site were fine. They were really clean. They really washed out things, and they had magnets to pick up all the nails when they left. We didn't have any problems with the crew here. They were polite and quiet and just went to work and worked all day. One guy said that he had to come back and put a couple of shingles on there, and he was back, did his thing, and said that I was all set. A few days later, a manager called and asked if everything was OK. We're happy.”

Review by
08/19/2015

“The first time it was positive and the second time it wasn't. The first time I had them come out, which was last September, was to fix my gutters because water was leaking behind them. They were supposed to put some flashing up between the roof and the gutters and fix a couple of small holes I had in a roof, since I can't afford a whole new one. They fixed the holes, but when they put the flashing up they missed five feet of it and I was still getting water behind the gutters and back end of the house. The second time, which took me almost three months of calling to get somebody to call me back and finally schedule out to my house. They didn't call me when they were coming out until the day they were actually in my driveway, telling me that they were there to fix it. I was already at work. For anything at my house, I take off work so that I can be there to watch it. I'm a contractor. I don't do the work on roofs, but I know what to do. I make sure that I'm there so that I know that what they're doing is the right way to do it. The guy's there telling me he can't rehang my gutter, even though they rehung my gutter the first time and changed the slope of it. He said he couldn't rehang the gutter properly because it was already up too high. I said, 'Fine, put the flashing in there and leave the house.' They missed the one major issue, was to keep the water from running behind the gutters and rotting out the wood that they just put in. I wasn't too happy about that because they never called me and told me they were coming out, until they were already in the driveway at that point. I'm not too happy with the way they actually handled a warranty call. When I do warranty calls, I'm out there as fast as I possibly can and I make sure I fix it right and it doesn't get broken again. I make sure everybody sees it the way it's supposed to be done. I wasn't allowed to do that. The guy who did the work, I'd rate him at least a B or a B+ because he did what he was supposed to do. He did not relocate my gutter, but that's fine. I told him to leave that alone because I'll do that myself after he complained that he couldn't do it. As far as customer service, I'd rate them pretty low at around C. They don't do warranty jobs as well as I thought they should've.”

Review by
08/19/2015

“It was a so-so experience. When they came to do the work, they did not explain clearly what they were doing and they quoted about seven hundred dollars plus for the work. My tenant told me they were barely there for less than five minutes. They just didn't explain what they did. They came in a hurry. They went out and they didn't tell the tenant what was being done and so forth. That's why I'm not happy. There was a vent in the attic that connected to the heating unit I have. We have two zones home. We have a heating unit in the attic. So that has a pipe that connects through the roof to the top so that it vents everything out. The caulking for that pipe was cut even so water started coming through the pipe and started getting into the heating unit, ruining the unit. He fixed it once. The heating people told me that I had to get a roofer to fix it with a special kind of caulking. They came and they said they would inspect it. They gave a descriptive schedule, but less than five minutes they were gone. I'm not even sure if they did all of that. I was hoping they were a big company, professional and took care of things. I'd probably give them a C+ for the overall experience.”

Review by
08/19/2015

“They did a good job. I think because I haven't been on the roof. It was a minor job, it wasn't a replacement. Yeah, it was a repair. They came out right away, but they actually didn't do the work for a very long time. If a friend were to ask about the company, I would give them their name but I would suggest that they take a before and after picture because we kind of had to take their word for what they did because we're not going to go up on the roof. I'd give them a B+ because the fact that we didn't do a before and after picture and they didn't come out for a long time, but it wasn't an emergency.”

Review by
08/19/2015

“I liked that everything was done on time and that they did what they said they would do. They replaced our roof. We had a few other problems, and they took care of it. We had problems with our neighbor on the other side of us. We live in a town house, and the guy was causing us a lot of problems and saying it was the roofer's problem. The gentleman from Roof Masters said that he would take care of it, and he did. We haven't had any more problems since. The work they did is extremely good. One of my neighbors told us about the company, and I'd say they deserve an A.”

Review by
08/19/2015

“I liked that they were quick to respond and come out. They gave me a fair price. The house is not in my name yet—it's a house I inherited. Although it needs a roof, I didn't want to put a roof on yet, so Roof Masters put tarps on as a temporary patch. They did a good job. They did leave once, but they came back out and they fixed it right up. I have no complaints. In fact, when I can afford a roof, I will go back to them. I'd rate them an A.”

Review by
08/19/2015

“They did an entire roof replacement. It took me a long time to get things resolved, but they helped to provide me with the necessary information to help me understand all that had to be done. From all indications, they did a very good job. I can't get on the roof, but I haven't had any problems otherwise. I spoke with a neighbor of mine who provided me with information, and I had Roof Masters come out and give me a full, detailed report. I was completely satisfied with what they do. They deserve an A.”

Review by
08/19/2015

“They did the work, and to our knowledge, the roof isn't leaking anymore. They just repaired my roof—they didn't try to make me do the whole roof to repair a spot of it. I thought they were honest in what they were doing and very professional about the way they went out about it. I’d tell anyone to go get a quote from them and be prepared to let them do the work. The work was A+ from the standpoint of presentation and appearing to do the work. I don't see any evidence of any leak that we had.”

Review by
08/19/2015

“I liked that they were very responsive to me. They did roof repair. I still had some issues afterward with my roof, and they were prompt. They came right out and took care of those. I would recommend them. Roof Masters is an A+ service.”

Review by
08/19/2015

“The people from Roof Masters live up to their name and their promises. They've done both roof repair and gutter replacement. If a friend asked me about the company, I would tell them that Roof Masters is a good company to go with. They deserve an A+.”

Review by
08/19/2015

“I was very pleased with their work. The quality of the work, the price of the work, and the interaction with the service representative all were positive experiences. They did roof repair. I’d recommend the company to a friend. It’s an A+ from me.”

Review by
08/19/2015

“The people from Roof Masters kept me informed, and they showed up on time and did good work. It was roof repair. Their customer service was excellent. Roof Masters is a good company, and I'd recommend them. They get an A from me.”

Review by
08/19/2015

“The job was OK—they were timely and professional. They did a roof replacement. I chose Roof Masters because they went on the roof and properly looked and checked everything. That's what made me choose them over all of the other companies. I’d call their work A+.”

Review by
08/19/2015

“Roof Masters was amazing. I loved them, and I recommend them to a lot of people in my neighborhood. They tore off my entire roof down to the rafters. They also replaced fascia board all around my house and put up brand-new gutters and oversized downspouts. It was a big job, and they earned an A++.”

Review by
08/19/2015

“I liked the attitude, the workmanship, the way they acted when they came to look at it, and how they handled the job. They did very good work. It was a very positive experience, and I haven't had any more problems on my roof. They did roof repair, and I have no complaints—it’s an A rating from me.”

Review by
08/19/2015

“They did what they said they were going to do, they came on time, and our roof looks nice. They did a replacement roof. We had a couple of estimates, and we picked Roof Masters because we thought they would do a better job. They did a great job, and I would recommend them. They’re an A in my book.”

Review by
08/19/2015

“They did exactly what they said they were going to do, the price was reasonable, and they were pretty rational about the assessment of the roof for what work needed to be done in the future. It was some sheet metal work and a little bit of minor roof repair. I'm going to give them an A rating.”

Review by
08/19/2015

“The fact that the president of the company met with us one on one was really amazing. From start to finish, it was a very, very exceptional experience—far and above any that we’ve had with other roofers. We replaced the slate shingles on the front of our roof, and I’d give them an A+.”

Review by
08/19/2015

“Roof Masters did a good job for us. They replaced our roof. We had a good experience with them. We would have been happier if the service had been cheaper, but it's quality, and I hope the quality is really good. Everything was fine. I'd give them the best possible rating—A+.”

Review by
08/19/2015

“They just did a small little repair job on the roof, and that was fine. I didn't really notice anything different. They just lifted the roof to fix it. We weren't even home when they did it—they just came and did it. I didn't go up to the roof to check the work, but so far, there hasn't been any water damage or water coming through. They did a good job, so I'd give it an A.”

Review by
08/19/2015

“They were quick, and they did a good job. They actually did an emergency repair for me the first time. They came over and did that one during the winter. Then, they came back and did a good job finishing up. They're a good company, the price was very reasonable, and the work is very good. I would have no problems recommending them to anyone. I'd probably give them an A.”

Review by
08/19/2015

“Their promptness in coming out made our experience positive. They followed through on what they said they were going to do, and they did a good job. They replaced some skylights, and they look great today. I found out about the company through Best Pick Reports. They're great, and if you need to replace your roof or skylights, I'd give them a call. Roof Masters is A+.”

Review by
08/19/2015

“Their rates were competitive, they did quality work, they did the work on time, and they did what they said they were going to do. They replaced the front part of the roof, so it's the flat part of the roof. I chose them because our old roofer retired, so I got quotes from two or three companies. Roof Masters’ was the lowest, so I went with them. I'd give them an A+.”

Review by
08/19/2015

“The people from Roof Masters were professional and prompt. They said they'd do something, and then they did it. On one job, they did a repair, and on another job, they did a replacement. I think I found Roof Masters through someone else who’d had a positive experience with them. They did what they said they'd do. I'd give them an A.”

Review by
08/19/2015

“I didn't have any problems with what they did. I was satisfied with it. I liked the money I paid for the work they did. They put a new roof on my house. I got Roof Masters’ name from my neighbor down the street—I think she got some work done from them. I would refer the company because they did a good job. I referred them to my father-in-law who lives in DC. I'd grade them with an A+.”

Review by
08/19/2015

“They arrived on time, they were courteous and seemed professional, and the job was completed on time in a professional manner—that's what made me happy. I think they did some shingles and some siding, and they redid some underlayment on the side of the house. I would say an A grade suits them best.”

Review by
08/19/2015

“Roof Masters did a great job—they’re A+ all around.”

Review by
08/19/2015

“They did a replacement. I found out about them on the radio. I'd rate them a B. They were good, but there were a few mistakes. They came back and fixed it, though. I guess that would push it to an A.”

Review by
08/19/2015

“Roof Masters replaced our roof. They did what they said they were going to do. We had a little problem at the end, but they fixed it. They were clean, and that was the most important thing for me. The work they did was A-grade.”

Review by
08/19/2015

“I had a very good experience with Roof Masters. They explained the entire process to me, they were very good at following up, and I got a beautiful roof out of it. I would rate them as an A+.”

Review by
08/19/2015

“They did a good job on the repair. I found out about them from one of my colleagues. Roof Masters is very good, and I’d rate them as an A.”

Review by
08/19/2015

“They did a roof replacement. I chose Roof Masters because of my overall perception of their quality of work. It’s an A grade from me.”

Review by
08/19/2015

“They came in, gave me a price, did the work, and cleaned up afterward. They did everything that you want a contractor to do. It was a roof repair. I'd give them an A rating.”

Review by
06/25/2015

“Roof Masters replaced my roof. They also added some vents on my roof for the bathrooms that I have, and they did lots of details around the chimney and flashing along part of the wall. They replaced all that. Regarding the service, they made sure that the site was cleaned up. They had everything in my front yard and backyard covered while they were working, and then they provided pictures of the finished work once they were done. They get an A+ grade from me.”

Review by
06/24/2015

“When the people from Roof Masters gave me the estimate, they gave me a whole binder full of materials, including pictures of my roof from Google. It was a lot of information for me to be able to look at and digest as well as compare with other quotes that I received. The whole experience was great.”

Review by
06/23/2015

“They were very thorough and professional in making sure that the job was done in a quality way. They replaced the roof. In terms of knowing how to put on a roof, I think they get an A.”

Review by
06/08/2015

“They did the job for me. I was satisfied. They replaced our roof. They put a new roof on. I would give them a B. We had an existing issue with our flashing around our chimney but I don't know if it was their fault or not. I would recommend them.”

Review by
06/05/2015

“They put in skylights. They straightened up some stuff on the roof. They put a solar-powered exhaust fan. They replaced the lining underneath the Spanish tile and replaced some of the damaged tile. It wasn't bad. There was a lot of debris that went into my neighbor's yard that I wasn’t aware of. It kind of got dragged out. I would use them again. They're definitely a B. The debris wasn't much of an issue but it felt like it took a lot longer to do it and there wasn't really any explanation. One day he'll just show up and start working. I think I actually found Metropolitan Exteriors through Best Picks but I could be wrong.”

Review by
06/05/2015

“Roof Masters worked on a leak on a slate roof, and I would say their customer service was really good. I would give them an A. I got them from Best Pick Reports.”

Review by
08/21/2014

“Roof Masters was very prompt at getting back to me, and they did quality work at a reasonable price. They did a roof repair for me. They get an A grade.”

Review by
08/21/2014

“Roof Masters did a roof installation for us, and they did a really outstanding job. I particularly liked their cleanup. They’re A+.”

Review by
08/21/2014

“Roof Masters was great. I would recommend them. They get an A grade. They did excellent work. I have no complaints.”

Review by
08/21/2014

“I liked everything about Roof Masters. They did both roof repair and an installation for me. They deserve an A.”

Review by
08/21/2014

“They showed up when they said they would show up, they complete the work without any problem and I had no complaints. It was a roof repair. I'd grade them a B. We would use them again.”

Review by
08/21/2014

“They were prompt and they did a good job. I don't have any leaks. They did roof repair for me. I would recommend them. I'd give them a B+ because it was a little bit expensive but good job.”

Review by
08/21/2014

“They did a good job. They were upfront, and they explained really well. They got the job done on time, and I haven't had any problems with it. They replaced the roof. I'd give them an A.”

Review by
08/21/2014

“Roof Masters replaced the whole front of my roof with shake shingles, and it’s a masterpiece. They were fabulous, and the work is absolutely gorgeous. They’re the best of the best.”

Review by
08/21/2014

“Roof Masters was very nice and did a good job. We have a flat roof, and they repaired it. They put the whole thing on it. I'd give them an A grade because they were really good.”

Review by
08/21/2014

“I liked their promptness. They did a good job. I haven't had any problems. They did a roof in one room. It was a new material; it's very well insulated and all that, so the room feels warmer. I would give them an A.”

Review by
08/21/2014

“They were easy to get in contact with. They were tidy and efficient. I have a small house, but it didn't take long. They put a new roof on; they replaced the whole thing. Roof Masters gets an A for excellent.”

Review by
08/21/2014

“Roof Masters redid our roof, and it looks amazing. They took care of everything, and they’re very efficient and quick. The cleanup afterward was really good. It was a nice experience and excellent work.”

Review by
08/21/2014

“Roof Masters is very good. I generally liked everything. They cleaned up well, they stayed on the job, and everybody was very pleasant. They replaced the whole roof. They get an A grade from me.”

Review by
08/21/2014

“I'd say Roof Masters earned an A grade.”

Review by
08/21/2014

“Roof Masters did a very good job.”

Review by
08/21/2014

“We would highly recommend Roof Masters. We’ve had them do two jobs for us. They were on time, and they did a good job. They cleaned up, too. It was quality work, so they're good. They put two different roofs on for us. My wife saw them in a neighborhood. We have a farm, and my wife has chickens and gives eggs to people in the neighborhood. It's kind of an artsy place, but the home requires some special care. She saw their truck there, so we called them up to do our work, too. I'd give them an A.”

Review by
08/21/2014

“They did the job on the back very well. I like their timeliness. They cleaned up most of the stuff. There was still just a little bit of debris, they could've done a little better sweeping the deck off to get the shingles out of the way. They set up a gutter to get the water channeled into the gutter inside of down the side of my house. I haven't had any issues with the work since then. I would give them a B on this one. I'm trying to get a hold of them right now to do some work out front, but they have not called me back.”

Review by
08/21/2014

“They did some repair work for us. When they came, I wanted some information about how much the roof would cost, some options. The person insisted that he wouldn't talk to me without my husband present. That was the first time I've ever run into that. Eventually I did use them because I needed to have an immediate fix done on the roof. He had said that if I went with them for the immediate fix, then they would credit the amount that I paid them. I called them to set up an appointment to talk about the whole roof thing and have my husband present, which seems to be very demeaning, but he never got back to me. I eventually ended up using somebody else. They did minor work. The work was fine. It left a bad taste in my mouth. I've never had anyone say 'I can't talk to you with your husband present.' The work was fine but it's an attitude problem. At the time, the roof was leaking and I had to have repairs on the ceiling because of it.”

Review by
08/21/2014

“The product was positive, the experience was very long and drawn out. The person who was supposed to be going through the city and making sure that we had everything needed for approval said that we didn't need anything. Then they denied our permit and it was like that for several months. We ended up having to go to the city and do all sorts of stuff to get it finally approved for the project to move forward. It was a long process and we thought it wasn't going to happen for a while. At that point, we already had half of it done so it was going to be kind of a really awful situation if we couldn't finish it off. In the end, it looks great and we're happy with the product. They did a roof and a porch. I would hesitate to use them for a roof, not for anything other else. I think they're a C overall.”

Review by
08/21/2014

“They came in and did more than what I had expected, so they did a great job. What I liked was that they went over the entire roof and checked every place. They replaced a lot of the shingles on the roof that I was not expecting them to. Some shingles were missing in certain areas, but they actually went over the entire roof and replaced all the shingles. They got the job done and left, so they did a great job. It was very thorough. I’d had someone do roof repair similar to what I called Roof Masters for, but I didn't quite like what they did. Roof Masters’ pricing was really good and reasonable; it was better than what I’d paid in the past. I will definitely try them again when I have to do my roof again. I would definitely give them an A because I would call them again.”

Review by
08/21/2014

“They came out to give me an estimate, took pictures, showed me the pictures, and showed me what they were going to do. When they showed me a picture of my roof, it looked like nails were popping out or something, and they replaced that. They deserve an A.”

Review by
08/21/2014

“I'm very pleased. Roof Masters solved my problem, and they were on time and cleaned up behind themselves. It was just a wonderful experience. I didn't have any problems. I had a leak, and they repaired that. They get an A+ grade.”

Review by
08/21/2014

“I was beyond thrilled with Roof Masters. They did a roof installation for us, and we were so pleased with that work that we’ve had them back for other jobs. They were wonderful to work with—so easy and so professional. They get an A+.”

Review by
08/21/2014

“They were responsive and they didn't take too long. They were absolutely timely. They just did some roof patching. There were a couple of leaks that they took care of. It was not anything major. I'd give them a B+ grade.”

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