Town & Country Roofing
7th year as a Best Pick
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Town & Country Roofing has received 4.7 out of 5 stars based on 249 customer surveys.
5
203
4
32
3
9
2
4
1
1
7th year as a Best Pick Call
"As your neighborhood roofer, we are dedicated to providing the highest quality of service, workmanship, and products. Our roofing professionals work hard to make sure our customers feel comfortable and satisfied. When disaster strikes, we are experts in dealing with insurance claims during what can sometimes be a stressful process."

Ralph Harris | President
Company Information
Services Offered
Town & Country Roofing offers residential and commercial roof replacements, repairs, and tune-ups as well as new construction jobs. Additional services include window and door replacement and repair; gutter installation; painting; and fencing.
Warranty
The company provides a one-year labor warranty on repairs, a seven-year labor warranty for re-roofs, and manufacturer warranties ranging from twenty years to lifetime.
Company History
Ralph Harris founded the locally owned-and-operated company in 2004.
Distinctions
Town & Country is an Owens Corning Preferred Contractor and a GAF Certified Roofer. The company was listed on Roofing Contractor's Top 100 list (2011, 2013, 2015, and 2016). Additionally, Town & Country is a member of the North Texas Roofing Contractors Association as well as several Dallas-area chambers of commerce.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Argyle, Flower Mound, Highland Village, Lake Dallas, Lewisville
Address
4900 Preston Suite 101
Frisco, TX 75034
Hours
Mon
8:30 am - 5:00 pm
Tue
8:30 am - 5:00 pm
Wed
8:30 am - 5:00 pm
Thu
8:30 am - 5:00 pm
Fri
8:30 am - 5:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

Town & Country Roofing has received 4.7 out of 5 stars based on 249 customer surveys.
5
203
4
32
3
9
2
4
1
1
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
11/16/2019

“We recommend Michael Neeley.”

Review by
10/15/2019

“Brian, he was good!”

Review by
10/14/2019

“I think his name was Greg, but I can't remember from so long ago.”

Review by
10/14/2019

“I want to recognize Wade and Randy for their exceptional service.”

Review by
10/14/2019

“The salesperson was very knowledgeable. He was able to outline some difficulties that would be faced and prepared us for what the job was going to entail. They followed through exactly as described and we were perfectly pleased.”

Review by
10/14/2019

“Town & Country Roofing had to fix three roofing leaks that happened after the roof was originally fixed. There seems to be a quality issue since they had to come back three times.”

Review by
10/08/2019

“I don't remember his name but the guy that came out to give the estimate.”

Review by
10/02/2019

No review comments provided

Review by
09/30/2019

“Wes St. Aubin, our salesperson, did a good job. We did have an issue with our patio after they completed the work, and he was able to get the crew back out and take care of that for us.”

Review by
09/30/2019

“Rob Nelson is always there for me when I have roof issues. Friendly, knowledgeable, and super easy to deal with. Rob is the reason I don't bother even considering other companies when I have roof damage.”

Review by
09/30/2019

“Minh was professional and responsible. He efficiently guided our insurance claim and the entire roofing process, even managing some remodeling required due to leaks.”

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

“I feel that they met or exceeded my expectations when it came to their price.”

Review by
09/30/2019

“I would like to recognize Randy for his exceptional service.”

Review by
09/30/2019

“I had an issue with one of my downspouts, and they came out and fixed it for me even though it was related to a tennis ball being in the downspout.”

Review by
09/30/2019

“Michael Neeley”

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

“I would like to recognize Clent Kingsbury for his exceptional service.”

Review by
09/30/2019

“Mike was the project manager and the one I interviewed along with other contractors. He sold us on himself & the company. He did the right job, treated us well and treated us with honesty and integrity which is something you don't find anymore.”

Review by
09/30/2019

“Wes was a good dude and made sure everything was done right.”

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

“I would like to recognize the salesperson, Kevin, for his exceptional service. He was really good.”

Review by
09/30/2019

“They completed the problem, even though it took a long time. They heard my need.”

Review by
09/24/2019

“Everybody did a good job.”

Review by
09/24/2019

No review comments provided

Review by
09/24/2019

“They were on time and they finished on time.”

Review by
09/24/2019

“Value for the service and providing information to my insurance company”

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

“Rob Nelson was awesome at dealing with insurer and expediting repairs”

Review by
09/23/2019

“Randy Vaughn was exceptional!! Very patient, always available and answered all of my questions. Great customer service from CJ and Wade as well!”

Review by
09/23/2019

“Bryan Grizzle”

Review by
09/21/2019

“I was satisfied with the entire job.”

Review by
09/20/2019

“The salesman.”

Review by
09/20/2019

“Jonathan and Bridgette provided exceptional service.”

Review by
09/20/2019

“I want to recognize Randy for his exceptional service.”

Review by
09/20/2019

“I was impressed by the cleanliness during and after my project.”

Review by
09/19/2019

“In general, Town & Country did a great job.”

Review by
09/19/2019

“Michael Neely. He has been my contact through two roof replacements. Michael comes when he says he'll be there. He returns every call promptly and kept me informed though out the entire job. He is extremely knowledgeable on all subjects and explained everything well. There is nothing he could have done better. I would recommend Michael be rewarded for his work ethic and his excellent personality.”

Review by
09/19/2019

No review comments provided

Review by
09/19/2019

No review comments provided

Review by
09/19/2019

No review comments provided

Review by
09/19/2019

“I was told some things that did not happen.”

Review by
09/18/2019

“Michael and Wade”

Review by
09/18/2019

“Billing: it was great to be able to pay the remaining portion in payments.”

Review by
09/18/2019

“Great price and easy to work with!”

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

“Rick Meyer was promo, responsive and helpful. He met with the adjuster on the roof and took care of HOA issues.”

Review by
10/22/2018

“Everything was good, even dealing with insurance. This was the best experience we have ever had with roofers.”

Review by
10/22/2018

“They exceeded in everything.”

Review by
10/22/2018

“I would like to recognize Carlos. Carlos was very helpful he called me on the weekend when the roof leak happened. He said he would have someone on top of it Monday, and when Monday came they were there.”

Review by
10/19/2018

“Town and Country Roofing met my expectations with their responsiveness and accountability.”

Review by
10/19/2018

“The work was completed August of 2017. Although I remember that the process seemed fairly easy and ran smoothly, the specifics have faded. Upon looking at a spreadsheet I had created to keep track of checks received, I see notes that I had worked with Major on receiving the last check from Farmers. I believe Major had to resubmit something to Farmers to make them release the final check. It took a few calls between Major and Farmers to get it accomplished but it was completed.”

Review by
10/17/2018

No review comments provided

Review by
10/16/2018

No review comments provided

Review by
10/16/2018

No review comments provided

Review by
10/13/2018

“The salesman was pretty good. He identified the issue and was good with communication.”

Review by
10/12/2018

“They met everything. They stayed right on top of it. They finished ahead of schedule. I was extremely happy with them. And we used them twice.”

Review by
10/12/2018

“I would like to recognize Michael for his exceptional services.”

Review by
10/04/2018

“I would like to recognize John Rose. I have a good relationship with him and he is who I call. I realize that he is on the sales rep end but he has a good roofing crew. I talk to them too and have high praise for them as well. John Rose, your sales rep, is who I go through.”

Review by
10/03/2018

“They did a good job.”

Review by
10/03/2018

No review comments provided

Review by
10/03/2018

“They were all good. The ones who did the windows and the ones who did the roofing all did a superb job.”

Review by
10/02/2018

“I was most satisfied with the quality and value. I always felt like if we pointed out anything we had a question about, they went the extra mile. I was very happy, and they were very good.”

Review by
10/02/2018

“Town & Country Roofing met and exceed my expectations with the pricing on one of the jobs. It was well below what we figured and that was great.”

Review by
09/25/2018

No review comments provided

Review by
09/20/2018

“They met my expectations with their customer service and communication.”

Review by
09/19/2018

“They helped me get insurance for the claim. They went out of their way to contact the insurance company.”

Review by
09/19/2018

No review comments provided

Review by
09/17/2018

“Town & Country Roofing Inc. did a good job on replacing my roof and in a timely manner.”

Review by
09/13/2018

“They met my expectations in all areas. They did the roof quickly.”

Review by
09/13/2018

“I was most satisfied with the job on the window screens. They were damaged, and there were some that was not as damaged. They replaced all the screens. I was happy with that. They did a good job.”

Review by
09/13/2018

“I would like to recognize Minh Nguyen for his exceptional service.”

Review by
09/13/2018

“I would like to recognize the salesperson. He was very exceptional at doing his job. I was very impressed.”

Review by
09/13/2018

“I was most satisfied working with my insurance company.”

Review by
09/13/2018

“They did my roof and windows from a hail storm.”

Review by
09/13/2018

“Their communication with the salesman was exceptional.”

Review by
09/13/2018

“They met all of my expectations. They are very professional, which is why I have used them five times.”

Review by
09/13/2018

“I would recognize my sales consultant, Bryan, for exceptional service. When they hit the gas line, they got it fixed immediately.”

Review by
09/13/2018

“They did not meet my expectations.”

Review by
09/08/2018

“I feel they met my expectations in a lot of areas.”

Review by
08/20/2018

“Everyone was good. Ted was great.”

Review by
08/13/2018

“Everything was great. They did a good job.”

Review by
08/10/2018

“I was most satisfied with the overall quality.”

Review by
08/07/2018

“I would like to recognize Sutton for her exceptional. She was absolutely amazing and the reason I went with Town & Country. If it was not for her, I would not have gone with the company.”

Review by
08/01/2018

“They met my expectations with their friendliness, the quality and product. Everything went well.”

Review by
08/01/2018

“Overall they were very good. The workers and contractor was very good. I can not complain. They did a good job.”

Review by
08/01/2018

“They were fine.”

Review by
08/01/2018

“They were very prompt. They came and cleaned the windows.”

Review by
08/01/2018

“Town & Country Roofing met and exceeded my expectations because Mr. Rose was extremely efficient in communicating every step of the way. From the product, the budget and working with our insurance, we did not have to do any of that, they took care of everything so we were very happy with that.”

Review by
08/01/2018

“They also did window replacement.”

Review by
07/17/2018

“I would like to recognize Brian for his exceptional service. He went above and beyond.”

Review by
07/17/2018

“I would like to recognize Rueben for his exceptional service. He was the project manger.”

Review by
07/17/2018

“I would like to recognize Robert Anderson for his exceptional service. He was the project manager and he did an excellent job. It was very good to communicate with him and he was very nice.”

Review by
07/16/2018

“I was satisfied that they moved quickly and they were honest throughout the bidding process.”

Review by
07/11/2018

“I was most satisfied with their throughout communication, but they also kept the job site extremely clean. Overall I'm happy with the workmanship.”

Review by
07/09/2018

No review comments provided

Review by
07/09/2018

“Enjoyed our up front personal contact and explanation of work to be done. QC did stop by to review work but he left before I had chance to talk with him.”

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