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FEATURED REVIEWS
“Customer Service exceeded expectations”
“Can't say enough great things about this company. Always available on our time line and if there was nothing to report they still kept in touch. Communication was perfect and the service was amazing!! Will always recommend.”
“Everything was good, even dealing with insurance. This was the best experience we have ever had with roofers.”
“They were all good. The ones who did the windows and the ones who did the roofing all did a superb job.”
“Town & Country Roofing met and exceeded my expectations because Mr. Rose was extremely efficient in communicating every step of the way. From the product, the budget and working with our insurance, we did not have to do any of that, they took care of everything so we were very happy with that.”
“They completed the work on time. Roof fix has remained. Good quality at a good price.”
“I would highly recommend Town & Country Roofing.”
“They have a quality price. The installation and customer service met our expectations.”
“I enjoyed working with Town and Country. They were responsive to my requests and the project was completed as planned.”
“I am very happy with Town & Country for my new roof!”
“Good work”
“Brian Grissle did a great job. He explained the whole process to me, keep me informed and followed up to ensure all of the work was completed properly.”
“Great service”
“Professional attitude and service! Pay attentions to details! Show patience and respect!”
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“I had my roof replaced one other time since I've owned it by a door knocker roofing company. I had many issues with that group. The experience I had with Town and Country was vastly different and it started with the point man/company inspector Wes St. Aubin he was knowledgeable, did a great job explaining what would be happening and was available for any questions I might of had. The Roofing crew was professional looking and did a great job protecting the landscape during the replacement and picking up any nails that might of hit the ground. Wes came by and check in with myself and the crew while the replacement was being performed. The Gutter work was better than I expected. Very satisfied over all.”
“Clent was extremely helpful, patient, and responsive, trustworthy, and reliable.”
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“We had used Town & Country Roofing in a prior year for a smaller job, and had been pleased with their work. This time was the same; we were pleased with your work replacing the entire roof. Pretty much the only exception was not removing all nails around the yard. We love our roof.”
“I was very pleased with the service. I love my roof and haven't had any problems.”
“They did outstanding work and cleaned up well.”
“Everything was good and the chimney was excellent!”
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“They were timely and did a good job. They were responsive to my request.”
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“It was a pleasant experience and everything went according to plan.”
“Wade, the window guy, went above and beyond. We tried to get a certain amount of money out of insurance and he spent some time doing that. It took awhile. There was one big window that was going to be heavy. They got it in, but it ended up being cracked. They came out and replaced it.”
“Wade was very helpful! Ralph Harris has been amazing.”
“I would like to recognize the project manager. He did a great job. He came out and inspected. He answered a bunch of my questions.”
“Town & Country Roofing met my expectations with their timeliness and responsiveness.”
“I didn't have any issues. Everything was smooth in the transaction.”
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“Prompt and on time .”
“The owner did the inspection, took pictures, met with the insurance company and made the case that the roof needed to be replaced. I don't know if USAA would have consented to the work without him being there.”
“The salesman did a really good job.”
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“The repair done to the roof was done one year ago. The repair seems to be holding up well.”
“Customer Service exceeded expectations”
“I always recommend them to anyone”
“Second time to work with them. Couldn't be more pleased.”
“Town and Country is great, reliable. Rob is the best in the business”
“I had two projects (see below) and two interactions with two separate crews. Both the workmen and the sales men were very professional. The salesmen communicated by phone, by email and in person. The sales men were on sight to observe the progress of the project.”
“Great people to work with. Very professional.”
“on time great job good cleanup highly satisfied.”
“Rick made the whole process easy!”
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“Can't say enough great things about this company. Always available on our time line and if there was nothing to report they still kept in touch. Communication was perfect and the service was amazing!! Will always recommend.”
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“Professional and courteous. Went to bat for me with my now former Home Insurance company and managed to secure approval for almost all of my home's damage. They really work with you and for you.”
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“We recommend Michael Neeley.”
“Brian, he was good!”
“I think his name was Greg, but I can't remember from so long ago.”
“I want to recognize Wade and Randy for their exceptional service.”
“The salesperson was very knowledgeable. He was able to outline some difficulties that would be faced and prepared us for what the job was going to entail. They followed through exactly as described and we were perfectly pleased.”
“Town & Country Roofing had to fix three roofing leaks that happened after the roof was originally fixed. There seems to be a quality issue since they had to come back three times.”
“I don't remember his name but the guy that came out to give the estimate.”
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“Wes St. Aubin, our salesperson, did a good job. We did have an issue with our patio after they completed the work, and he was able to get the crew back out and take care of that for us.”
“Rob Nelson is always there for me when I have roof issues. Friendly, knowledgeable, and super easy to deal with. Rob is the reason I don't bother even considering other companies when I have roof damage.”
“Minh was professional and responsible. He efficiently guided our insurance claim and the entire roofing process, even managing some remodeling required due to leaks.”
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“I feel that they met or exceeded my expectations when it came to their price.”
“I would like to recognize Randy for his exceptional service.”
“I had an issue with one of my downspouts, and they came out and fixed it for me even though it was related to a tennis ball being in the downspout.”
“Michael Neeley”
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“I would like to recognize Clent Kingsbury for his exceptional service.”
“Mike was the project manager and the one I interviewed along with other contractors. He sold us on himself & the company. He did the right job, treated us well and treated us with honesty and integrity which is something you don't find anymore.”
“Wes was a good dude and made sure everything was done right.”
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“I would like to recognize the salesperson, Kevin, for his exceptional service. He was really good.”
“They completed the problem, even though it took a long time. They heard my need.”
“Everybody did a good job.”
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“They were on time and they finished on time.”
“Value for the service and providing information to my insurance company”
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“Rob Nelson was awesome at dealing with insurer and expediting repairs”
“Randy Vaughn was exceptional!! Very patient, always available and answered all of my questions. Great customer service from CJ and Wade as well!”
“Bryan Grizzle”
“I was satisfied with the entire job.”
“The salesman.”
“Jonathan and Bridgette provided exceptional service.”
“I want to recognize Randy for his exceptional service.”
“I was impressed by the cleanliness during and after my project.”
“In general, Town & Country did a great job.”
“Michael Neely. He has been my contact through two roof replacements. Michael comes when he says he'll be there. He returns every call promptly and kept me informed though out the entire job. He is extremely knowledgeable on all subjects and explained everything well. There is nothing he could have done better. I would recommend Michael be rewarded for his work ethic and his excellent personality.”
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“I was told some things that did not happen.”
“Michael and Wade”
“Billing: it was great to be able to pay the remaining portion in payments.”
“Great price and easy to work with!”
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“Rick Meyer was promo, responsive and helpful. He met with the adjuster on the roof and took care of HOA issues.”
