Town & Country Roofing
6th year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 351 Surveys
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Town & Country Roofing has received 5 out of 5 stars (A-rating) based on 351 customer surveys conducted by Best Pick Reports.
6th year as a Best Pick Call
"As your neighborhood roofer, we are dedicated to providing the highest quality of service, workmanship, and products. Our roofing professionals work hard to make sure our customers feel comfortable and satisfied. When disaster strikes, we are experts in dealing with insurance claims during what can sometimes be a stressful process."

Ralph Harris | President
Company Information
Services Offered
Town & Country Roofing offers residential and commercial roof replacements, repairs, and tune-ups as well as new construction jobs. Additional services include window and door replacement and repair; gutter installation; painting; and fencing.
Warranty
The company provides a one-year labor warranty on repairs, a seven-year labor warranty for re-roofs, and manufacturer warranties ranging from twenty years to lifetime.
Company History
Ralph Harris founded the locally owned-and-operated company in 2004.
Distinctions
Town & Country is an Owens Corning Preferred Contractor and a GAF Certified Roofer. The company was listed on Roofing Contractor's Top 100 list (2011, 2013, 2015, and 2016). Additionally, Town & Country is a member of the North Texas Roofing Contractors Association as well as several Dallas-area chambers of commerce.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Flower Mound, Highland Village, Lake Dallas, Lewisville
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“They did a good job. The guy was very professional, and I thought they did a wonderful job. I would give them an A+—I had no problems with them at all. They were fine. I would recommend them, and I would use them again as well.”

“This was the second time we've used them, and they've always been very professional, very quick, and the work is excellent. I'd give them an A+.”

“I had a positive experience. They did a great job. I had no complaints, and I would recommend them.”

“They did a fantastic job, actually. They did a good job. They did pretty good. They did good. Overall, I'm happy. I would say an A grade. They did the job for me.”

“They did a great job for me. They gave a bid, they came over and did the work, and everything was fine. I didn't have any trouble. They were an A—I thought it was great.”

“They were great. They were easy to work with. They deserve an A grade.”

“I think overall, their service was really good from the sales person to the people that did the work, to the follow up afterward. The inspection and everything was done, too. I would definitely give them A+.”

“I thought the project manager that we worked with was really knowledgeable. I felt that the vendors that we worked with through them were all very reliable and did good work. I'd give Town & Country an A+.”

“They did everything they said they would, on time and on budget. I'd give them an A+. There was nothing I was unhappy about.”

“They just came in and did everything that they said they were going to do—and more. I mean, the guy that ran it was very good. I think they got an A+ from me.”

“They were honest, and they were timely. I would give them an A+.”

“Town & Country Roofing completed the job that they said they were going to do. I would give them an A+.”

“I think the account manager was on top of things and basically did what he said he was going to do, so I appreciated that. The quality of the work was good. He did a little extra work on my fascia boards that wasn't really a part of the damage—so he did a little extra. I'd give them an A. Everything worked out just fine.”

“Good craftsmanship and did the job very quickly. I'd give them an A.”

“I liked the way the man in charge—I forget his name right now—but he came in, and he answered all my questions; if I had a question I could call him at any time, and he replied very well. The workers were here and I think they did a good job. I think they deserve probably an A. Customer service was very good.”

“I mean, they just hold to the timeline, they get the job done, and my salesperson's very responsive. I would give them an A.”

“I would give them an A overall.”

“I'd probably give them an A.”

“It was all positive.”

“It was good.”

“Just friendly and fast. No complaints with them. They were good.”

“They did a roof for me. It was fine. They put the roof on and were done. They deserve an A.”

“The technician was an absolute miracle worker. He made sure that everything was perfect. I felt absolutely comfortable, and he was very attentive. I'm extremely happy with the finished product. I would grade them as an A+. They went above and beyond in my eyes. It's rare that you run into a company that does that kind of work and genuinely cares for you. It was an absolute knock-out—very impressed with everything.”

“They were amazing. We had a massive leak, and Town & Country came out and knew exactly what needed to be repaired. They were so prompt, and they did it in no time at all. We were very pleased. I would give them an A+. I've already recommended them to several people.”

“They did a roof replacement for me. They were great, and I appreciate the work they did. I'd give them an A+.”

“They took care of it very nicely. A satellite dish had been blown over and they patched the area for me. It was excellent, everything went extremely well.”

“Their customer service was wonderful. They did roof repairs for us. I would grade them an A+.”

“The salesperson supervised and showed that they had left nails in the floor and he made sure they picked them up and that was nice. They did a roof replacement. I'd give them an A+.”

“Everything was great. They replaced the entire roof with a new one. I would grade them an A. I would give them the best there is. I haven't had any problems with them and it's been over a year. I would recommend them if roofing ever came up in the conversation. One more thing, I found this roofing company on the North Dallas Best Pick Reports. That's how I found out about them and that's what I went with.”

“It was excellent—great work. They had an excellent attitude throughout the whole thing. They got it done in a timely manner and they were flexible and willing to work around our schedule. They did a roof replacement for me. I would grade them an A. I would recommend them.”

“He came in and gave us a very secure bid. He didn't low ball or anything. He kept his word, was timely, efficient, and actually cleaned up afterward. I would give them an A rating. I would highly recommend them.”

“They were super professional. They did what they said they would do and they were always available for questions. They get an A from me.”

“They were responsive, did a good job, and did what I asked them to do. They did a roof repair; I would rate them as an A+.”

“They did a good job, they were polite, and got everything done when they were supposed to. They did gutters and full roof replacement. It was A+ work. They picked up all the nails in the yard and I appreciated that because I have a dog. They kept it clean the whole time.”

“They may have done a little patch job on the vent we had. It was fine. The job wasn't very big. I would give them an A rating.”

“I recall they did a good job. They replaced the roof. They deserve an A. I would recommend them.”

“I sold the house so I wasn't ever back there. They did a roof replacement. I'd give them an A.”

“They did what they said they were going to do. They did roof repair, I would grade them an A.”

“They were on time and they got right at the job. He saw what needed to be done, and he took care of it right then. They took care of a couple of loose shingles and put shingle cement on them to seal. I would grade them an A for their work. He did well, but it wasn't much of a job. I would recommend them.”

“I remember they did what they were supposed to on time and on budget. I have had no negative experience with them at all. It wasn't a full roof replacement, but my wife coordinated it. It was for general maintenance. They deserve an A.”

“They were straightforward, no nonsense. They repaired my roof. I would grade them an A-.”

“They kept me informed, they came out looked at it explained everything did the job, I didn't have any problems. They did roofing repair, I actually used them twice. I would grade them an A.”

“One of the estimators, Rob Nelson, follows up and gets back to you immediately. He does what he says he's going to do and has a lot of integrity. I would grade them an A. I've known Rob for many years. It's not the first time he's been out here.”

“They were good. It was roof repair. I think they did a good job as far as I can tell. I don't know that I would or wouldn't recommend them.”

“They were good. They did a little bit minor work for us, but they were great. I would grade them an A.”

“They were quick and my customer service experience was good. It was minor repairs. I would grade them an A.”

“There was nothing that I didn't like. They did a full roof replacement. They get an A from me.”

“They had very fast customer service. We had a storm blow through and I made a phone call late in the evening, but they came out right away. They did a roof repair. I would give them an A rating.”

“It was a pretty easy experience. They did what they said they were going to do. They did a roof replacement. I think they did pretty good, so I would grade them an A.”

“They were fast, they did a good job and my roof doesn't leak. I would grade them an A-.”

“It was all good. They did roofing repairs. They were very professional and came out the same day. They finished it and sent me an invoice. It was my fault; I didn't realize they had already been here and left. I would grade them an A. I have already recommended them.”

“They did what they said they were going to do. We had a slight issue they came back and fixed it without any issue. I'd give them an A. I have recommended them.”

“They were on time and did what they said they were going to do. They did roof repair. I would give them an A grade.”

“They were very thorough, careful, and I'm very happy with the roof. They replaced three, the house, the gazebo, and the carport. I would grade them an A, I don't have any complaints. We actually did recommend them to several people.”

“A friend of mine works for the company. They did a great job, above and beyond what I thought the project was going to look like. They did roof replacement, gutters, and they painted the house. I would grade them an A. They even came out to do a repair and it wasn't their fault, it shrunk.”

“They were quick and got everything done in a timely manner. They did a roof replacement. IThey get an A from me.”

“It's been such a long time. The experience is good. I didn't have a completion here because I was supposed to receive the payment. The job was very well done. The person that did the work was very efficient; he was a very good person to deal with. The problem is that the job is not completed. I don't know who is not doing something, but I was supposed to receive from the insurance the final paperwork. I will recommend them.”

“I liked everything. They did a roof replacement for me. I would grade them an A.”

“My husband dealt with them pretty much, I would grade them an A.”

“They offered good service and did a roof replacement for me. I would grade them an A.”

“They were very adamant about making sure that all the little things that the insurance guy missed were fixed appropriately and that I was paid. They jumped on the roof as soon as they could because I had a closing coming up. I was selling the house so that it would be completed in time. I would grade them an A.”

“They were responsive, communicative, and they did good work. They were doing full roof replacement. I would grade them an A-.”

“They did fine.”

“Everything was great.”

“They did good.”

“They were great. They came out on time and the price didn't change, it was great. It was a roof repair. I would grade them an A.”

“We've been happy since the job was done. They did everything they said they were going to do, at the agreed upon price and schedule. It was a roof replacement.”

“They did a good job. They said what they were going to do, priced it, and everything came out the way they said. It was a minor repair. I would grade them an A. I would use them again.”

“They did everything that they said they were going to do. They did roof work for me. Their customer service was wonderful.”

“They came in here and did the job they promised at the price they promised. They did the roof and the gutters. The supervisor and the salesman on-site were very informative when I asked questions about things that I was concerned about. I chose them because they're local—about four or five miles away—and I'd known about them for a while. They deserve an A.”

“I have used them in the past, probably about 18 months ago. They got it done. I had called a few places, and they gave weird answers and recommendations, but Town & Country's seemed the most logical. They executed it on the day they said they would. It was all roofing work. There was a major leak in one part of my roof, and they fixed it. There were no worries. A real estate agent friend of mine recommended them. They'd get an A.”

“We had Town & Country come out and do the roof. They just came out and repaired some tiles that were messed up. They checked everything else out on the roof, and they redid all the waterproofing around the pipes. They did stuff I didn't expect—extra stuff—and they were really quick. They came out here the same day and did the work really good. I would give them an A.”

“We used Town & Country, and it was great. They did the work that they said they were going to do, and my roof doesn't leak, so I'm happy. I chose them because I'd had three different companies come out, and their salesperson was nice. They seemed to be trustworthy and local. I'd rate them as an A.”

“I did have Town & Country do some work about a year ago, and they did a good job. They were good people. I would hire them again. They did some roofing repairs. They were recommended to me by somebody, and I chose them because of the recommendation. They get an A.”

“They offered prompt service when they did roof repair for me. Their customer service is also good. I would grade them an A.”

“Town & Country did the job about a year and a half ago. They just did some repairs. They came out and knew what they were supposed to do, and then they sent me the bill. I think they were a recommendation from a client. My friend was satisfied with the work, and I gave them a shot.”

“They were quick and efficient. They repaired some broken shingles, and it was great. They're an A.”

“They had a quick response, even for a small patch job. Other companies weren't interested in doing it, but they were very good. They did several patch jobs for me, and on the occasion that the foreman was out doing the work, he took the time to answer the questions that I had. My sister's in another town and needed her roof replaced. I gave her their name, they did her roof, and she was pleased. I got their name from the insurance company. I had just moved here, and they told me that other customers had used them and were satisfied. I would definitely give them an A.”

“They have really good customer service. When I called, they responded very quickly and answered my questions. This is the second time we've used them. They replaced our roof. We had used them once a few years ago, and this time we wanted to use someone that we already know. I'd give them an A.”

“They just seemed to be easy to work with. They showed up when they were supposed to and did the work. I had some damage to some shingles on my roof, and they replaced that section. They also replaced the jack covers on the stacks, and it was good. They did A work.”

“Town & Country did some work for me. They worked on a window situation and some other stuff. They did it for a client that was about to move in, and that made the client very, very happy. They were on time before closing. I left the key in a lock box, they did their work, and we checked after it was done. So I never got to meet them, but I heard from the neighbors that they were really nice. I heard about them from the homeowners in that area. I would rate them an A.”

“They were great. It was an insurance claim, and they were able to come in and determine what was wrong right away. The roof we had was only a couple of years old, and the previous roofing company hadn't replaced the original flashing. The work that they did was really great—I don't have any complaints—and their customer service was great too. I'm an interior designer, and I would grade them an A.”

“The contractor that handled it all did a great job. His name was Jeff Petty, and they basically did roof and chimney repair. Their customer service was pretty good. I chose them based on a referral. I would give them an A.”

“They were very professional and finished the roof in record time—and I know because I used to do roofs. They finished it in one day. They replaced the whole roof and did two spot repairs. They did what they were paid to do. I'm an old contractor, so I'm familiar with their work. They get an A.”

“Town & Country did work for me last year. My insurance company replaced my roof, and I asked them who did their roofs. They told me, and I picked them. I didn't get up there on the roof to check, but they did a good job. I talked to their sales guy because their office is near where I pick up parts all the time. They did a good job. I just needed some shingles put back in place, and they came and did that. I would grade them an A. They were honest, and they got here quickly even though they were really busy because of the hail damage that we got.”

“They re-roofed my house. They came in and got it done quick. They gave me the quote quick, got the work done fast, and everything was done exactly as they said it would be—no surprises. Their customer service was very good. I found them through a referral. They deserve an A.”

“We were selling our house, and they were able to get there to do what needed to be done so that we could sell our house. They replaced our entire roof. Their customer service was very good. They were a recommendation. I would give them an A.”

“They were fast and did a good job. They put on a new roof. I'd give them an A.”

“They were very quick from the time that I decided to do the work till the time they put it on. I was able to upgrade to a 30-year architectural shingle, and it looks really nice. I didn't have any problems with their customer service. I saw what they had to offer and called them, and they were able to come out. I'll grade them an A.”

“They identified the problem and fixed it without much of an issue, and it seems to be working for us. It was a small job—the vent on the top was leaking, so they changed that one. I was pretty good with the workers that came out. They did A work.”

“They did what they said they were going to do and got it done. They replaced my roof. I really only dealt with their representative, which was great. I'd met the owner when he was out on another job, had a discussion with him, and got him to replace my roof. They deserve an A.”

“Town & Country was extremely helpful in an amazing way. They went above and beyond putting the roof on—they also helped with the insurance company. They were fantastic to work with. They replaced roofs for both our house and our rental property, and their customer service was great. I'd rate them as an A.”

“I felt like Town & Country had my best interest at heart rather than just trying to make me spend money. They did roof repairs, and I was able to speak with the owner, which was one reason why it was good. The guy was someone I trusted; I wasn't just dealing with some company and its workers. I hired them because I liked their professionalism, and they earned an A.”

“They were very professional and timely, they cleaned up after themselves, and they did a great job. There were leaks in the house, so they repaired the roof. Everything went well—A+.”

“They did a great job. The guy that came out and took care of the work was very clear, concise, and complete. He did a great job. They're an A+ company without a doubt.”

“They replaced my roof. They were on time and did exactly what I expected. They're excellent. They get an A rating from me.”

“They were efficient, they cleaned up great, and they had a good supervisor. I just can't say anything bad about them. They followed through with my insurance and everything. I'd give them an A.”

“They did a good job. They came in, and they did what they had to do. The salesperson was excellent. It was just a really pleasant experience. They did roofing work; they put a new rooftop on. We chose them because these guys were local, and they have some experience in the area. I'd grade them as an A.”

“Town & Country did the roofing. They're very cooperative, very helpful, and very timely as far as the work goes. I was very comfortable when I spoke with them, so I felt comfortable with them, and it worked out. I'd give them an A+ rating.”

“Town & Country did roof replacement for me. They're timely, they're very professional in their presentation, and they do what they say. In my case, there hasn't been a problem; they've probably done 40 to 50 homes in our neighborhood, and I haven't heard anything negative. I have already recommended them to others. They would get an A+ from me.”