Town & Country Roofing
9th year as a Best Pick
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Town & Country Roofing has received 4.8 out of 5 stars based on 180 customer surveys conducted through GuildQuality.
5
160
4
8
3
8
2
2
1
2
9th year as a Best Pick Call
"As your neighborhood roofer, we are dedicated to providing the highest quality of service, workmanship, and products. Our roofing professionals work hard to make sure our customers feel comfortable and satisfied. When disaster strikes, we are experts in dealing with insurance claims during what can sometimes be a stressful process."

Ralph Harris | President
Company Information
Services Offered
Town & Country Roofing offers residential and commercial roof replacements, repairs, and tune-ups as well as new construction jobs. Additional services include window and door replacement and repair; gutter installation; painting; and fencing.
Warranty
The company provides a one-year labor warranty on repairs, a seven-year labor warranty for re-roofs, and manufacturer warranties ranging from twenty years to lifetime.
Company History
Ralph Harris founded the locally owned-and-operated company in 2004.
Distinctions
Town & Country is an Owens Corning Preferred Contractor and a GAF Certified Roofer. The company was listed on Roofing Contractor's Top 100 list (2011, 2013, 2015, and 2016). Additionally, Town & Country is a member of the North Texas Roofing Contractors Association as well as several Dallas-area chambers of commerce.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Argyle, Flower Mound, Highland Village, Lake Dallas, Lewisville
Address
4900 Preston Suite 101
Frisco, TX 75034
Hours
Mon
8:30 am - 5:00 pm
Tue
8:30 am - 5:00 pm
Wed
8:30 am - 5:00 pm
Thu
8:30 am - 5:00 pm
Fri
8:30 am - 5:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

Town & Country Roofing has received 4.8 out of 5 stars based on 180 customer surveys conducted through GuildQuality.
5
160
4
8
3
8
2
2
1
2
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/06/2021

“They did a good job.”

Review by
07/28/2021

“Clent is fantastic and explains everything very well.”

Review by
07/26/2021

“I?m not sure. Our salesman was very helpful and knowledgeable when we met. When the work team came out, I found them in the front yard placing the ladder in the wrong spot on the roofline to reach the work area. This was a little worrisome. I pointed to show them the general area where the leak was - but they seemed to have trouble understanding. So I took one worker inside my house to show him the interior water damage and so he could get a better idea of where the leak was when he went back outside. I went with him outside again to help point out where the ladder should be placed to access the roof. Then I went back inside. When I came back later, they were gone. So, I?m really not sure what they did or if the work was finished.”

Review by
07/20/2021

“Wade Sinor was extremely professional and very nice to work with, he is very professional. I would recommend him to anyone looking to replace their home windows.”

Review by
07/19/2021

No review comments provided

Review by
07/18/2021

“Trustworthy and Top Notch service and quality!”

Review by
07/18/2021

No review comments provided

Review by
07/18/2021

No review comments provided

Review by
07/18/2021

No review comments provided

Review by
07/15/2021

“There was no one to recognize, but I had the work done while I was out of town.”

Review by
07/14/2021

“Michael Neeley was extremely professional fair and straight forward with no Pushy Sales and the lady from the office on the billing Bethany from the billing department was great too”

Review by
07/14/2021

“I would like to recognize CJ. He did a good job and communicated well.”

Review by
07/14/2021

“Ralph Harris was exceptional.”

Review by
07/14/2021

“Fast and responsive to inquiry.”

Review by
07/13/2021

“I would like to recognize CJ and Robert for their exceptional service.”

Review by
07/13/2021

No review comments provided

Review by
07/10/2021

“During the roofing part, the ceiling fan was knocked loose and they fixed it which I thought was awesome.”

Review by
07/10/2021

“I would like to recognize the salesperson for his exceptional service.”

Review by
06/24/2021

“Wade really helped when he realized the ball was dropped on the second repair.”

Review by
06/16/2021

“The roofing part was good and done in a timely manner. When it came to repairing the interior in the garage, they were not so efficient. They missed things a few times. I had to call them back over and over gain. The worst part was the manager would not show up when he made an appointment. He kept me waiting and waiting. He didn't even call to tell me he wasn't coming. Sometimes the workers would say they were coming out and they wouldn't show up. They were very uncourteous and didn't care about the customers time.”

Review by
06/01/2021

No review comments provided

Review by
06/01/2021

“Responded to our call quickly. Very professional and easy to work with”

Review by
06/01/2021

No review comments provided

Review by
06/01/2021

“Honesty with their quote. Did not try to upset me.”

Review by
06/01/2021

“Our roof looks great!”

Review by
06/01/2021

“Sean Phillips”

Review by
06/01/2021

No review comments provided

Review by
06/01/2021

“Mr. Michael went the extra mile to get my lightning strike resolved with the Insurance company. He is time to listen to the customer's concerns”

Review by
06/01/2021

“Rick Myers. He has always responded promptly when I call.”

Review by
06/01/2021

No review comments provided

Review by
06/01/2021

“Clent did a great job of explaining options to us for our roof and in working with us to do what was needed”

Review by
06/01/2021

No review comments provided

Review by
05/28/2021

“Town and Country did a great job on our falling soffit. The repair is awesome and they did a good job cleaning up after the work (nails, etc.). Thanks!”

Review by
05/28/2021

No review comments provided

Review by
05/27/2021

“John Rose and Ralph Harris had exceptional service.”

Review by
05/27/2021

“I was very happy. I was pleased with their service.”

Review by
05/27/2021

“Minh Nguyen was a great project coordinator. He did a tremendous job. Minh always called to make sure things were going well.”

Review by
05/27/2021

“I would like to recognize John. He did a great job, and stayed in constant contact with me and in dealing with the adjuster.”

Review by
05/27/2021

“Johnathon was the one that stayed in touch with the manager. He was good help.”

Review by
05/27/2021

“I really appreciate their research. They found the best impact resistant shingles on the market for me.”

Review by
05/27/2021

“Randy worked really hard on my claim.”

Review by
05/27/2021

“I would like to recognize Robert.”

Review by
05/26/2021

“I'd like to recognize Clint Kingsberry.”

Review by
05/25/2021

“Very professional, and FAST service.”

Review by
05/25/2021

“John Rose”

Review by
05/25/2021

“John Rose did an excellent job understanding the issue & doing everything needed to tried to prevent further issues”

Review by
05/25/2021

“Rick was great at keeping things moving forward, both during appraisal process with insurance company and during actual roofing process.”

Review by
05/25/2021

No review comments provided

Review by
05/25/2021

“Rob Nelson is great at communicating expectations and helping customers. I always enjoy doing business with him.”

Review by
05/25/2021

“Clent Kingsbury”

Review by
05/25/2021

No review comments provided

Review by
05/25/2021

“Fast, quality work. Quick to respond to messages. Friendly staff”

Review by
05/25/2021

“I was impressed with the cleanup.”

Review by
05/25/2021

No review comments provided

Review by
05/24/2021

“The guys who came out were very nice and professional.”

Review by
05/24/2021

“John Rose provided exceptional service.”

Review by
05/24/2021

“Town & Country Roofing Inc. was extremely responsive and followed up on the work!”

Review by
05/24/2021

No review comments provided

Review by
05/24/2021

No review comments provided

Review by
05/24/2021

“I would like to recognize Kevin for his exceptional service. I appreciated he got back with me even though he was out of town at that time.”

Review by
05/24/2021

“I am really happy with Town & Country Roofing Inc. They did a great job and I would recommend them.”

Review by
05/24/2021

“Second time I have used them. I would use them again. I trust their work.”

Review by
05/21/2021

No review comments provided

Review by
05/21/2021

“T&C are the absolute best in the roofing business.”

Review by
05/21/2021

“I had to complain about the work done to get it corrected and done right. I had to point several things out that were clearly agreed upon at the beginning to be done. I had to explain that we had agreed upon these things before the work started. It was mentioned that they ran into additional issues. I had pointed out that there were issues from the beginning. I was honest and expected for the work to be done correctly the first time or without push back when I called them back.”

Review by
05/21/2021

“I've only dealt with Sean and cannot say I've received exceptional service from him.”

Review by
05/20/2021

No review comments provided

Review by
05/20/2021

“Michael Neeley”

Review by
05/20/2021

No review comments provided

Review by
05/20/2021

“Brian Grizzle, Jeff Petty”

Review by
05/20/2021

No review comments provided

Review by
05/20/2021

“Rick Myer has been our go to guy since we moved to Texas. He has replaced a roof, inspected after storms and recently replaced some loose shingles. He has always been straight forward, honest and extremely knowledgeable. He is a people person with a great personality. I have recommended him to everyone that had a roof issue and I will continue to do so.”

Review by
05/20/2021

No review comments provided

Review by
05/20/2021

No review comments provided

Review by
05/20/2021

No review comments provided

Review by
05/20/2021

No review comments provided

Review by
05/20/2021

“Rick Myer Always good”

Review by
05/20/2021

“Clent did a great job helping me understand the process”

Review by
05/20/2021

“no more leaks”

Review by
05/20/2021

No review comments provided

Review by
09/16/2020

“They completed the work on time. Roof fix has remained. Good quality at a good price.”

Review by
09/16/2020

“I would highly recommend Town & Country Roofing.”

Review by
09/16/2020

“They have a quality price. The installation and customer service met our expectations.”

Review by
09/16/2020

“I enjoyed working with Town and Country. They were responsive to my requests and the project was completed as planned.”

Review by
09/16/2020

“I am very happy with Town & Country for my new roof!”

Review by
09/11/2020

“Good work”

Review by
09/10/2020

“Brian Grissle did a great job. He explained the whole process to me, keep me informed and followed up to ensure all of the work was completed properly.”

Review by
09/10/2020

“Great service”

Review by
09/10/2020

“Professional attitude and service! Pay attentions to details! Show patience and respect!”

Review by
09/10/2020

No review comments provided

Review by
09/09/2020

No review comments provided

Review by
09/09/2020

“I had my roof replaced one other time since I've owned it by a door knocker roofing company. I had many issues with that group. The experience I had with Town and Country was vastly different and it started with the point man/company inspector Wes St. Aubin he was knowledgeable, did a great job explaining what would be happening and was available for any questions I might of had. The Roofing crew was professional looking and did a great job protecting the landscape during the replacement and picking up any nails that might of hit the ground. Wes came by and check in with myself and the crew while the replacement was being performed. The Gutter work was better than I expected. Very satisfied over all.”

Review by
09/09/2020

“Clent was extremely helpful, patient, and responsive, trustworthy, and reliable.”

Review by
09/09/2020

No review comments provided

Review by
09/08/2020

No review comments provided

Review by
09/05/2020

“We had used Town & Country Roofing in a prior year for a smaller job, and had been pleased with their work. This time was the same; we were pleased with your work replacing the entire roof. Pretty much the only exception was not removing all nails around the yard. We love our roof.”

Review by
09/04/2020

“I was very pleased with the service. I love my roof and haven't had any problems.”

Review by
09/04/2020

“They did outstanding work and cleaned up well.”

Review by
09/04/2020

“Everything was good and the chimney was excellent!”

Review by
09/04/2020

No review comments provided

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