Town & Country Roofing
8th year as a Best Pick
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Town & Country Roofing has received 4.8 out of 5 stars based on 261 customer surveys conducted through GuildQuality.
5
221
4
25
3
9
2
4
1
2
8th year as a Best Pick Call
"As your neighborhood roofer, we are dedicated to providing the highest quality of service, workmanship, and products. Our roofing professionals work hard to make sure our customers feel comfortable and satisfied. When disaster strikes, we are experts in dealing with insurance claims during what can sometimes be a stressful process."

Ralph Harris | President
Company Information
Services Offered
Town & Country Roofing offers residential and commercial roof replacements, repairs, and tune-ups as well as new construction jobs. Additional services include window and door replacement and repair; gutter installation; painting; and fencing.
Warranty
The company provides a one-year labor warranty on repairs, a seven-year labor warranty for re-roofs, and manufacturer warranties ranging from twenty years to lifetime.
Company History
Ralph Harris founded the locally owned-and-operated company in 2004.
Distinctions
Town & Country is an Owens Corning Preferred Contractor and a GAF Certified Roofer. The company was listed on Roofing Contractor's Top 100 list (2011, 2013, 2015, and 2016). Additionally, Town & Country is a member of the North Texas Roofing Contractors Association as well as several Dallas-area chambers of commerce.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Argyle, Flower Mound, Highland Village, Lake Dallas, Lewisville
Address
4900 Preston Suite 101
Frisco, TX 75034
Hours
Mon
8:30 am - 5:00 pm
Tue
8:30 am - 5:00 pm
Wed
8:30 am - 5:00 pm
Thu
8:30 am - 5:00 pm
Fri
8:30 am - 5:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

Town & Country Roofing has received 4.8 out of 5 stars based on 261 customer surveys conducted through GuildQuality.
5
221
4
25
3
9
2
4
1
2
Grade
Clear Filters
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HOMEOWNER REVIEWS
Date Collected
Review by
09/16/2020

“They completed the work on time. Roof fix has remained. Good quality at a good price.”

Review by
09/16/2020

“I would highly recommend Town & Country Roofing.”

Review by
09/16/2020

“They have a quality price. The installation and customer service met our expectations.”

Review by
09/16/2020

“I enjoyed working with Town and Country. They were responsive to my requests and the project was completed as planned.”

Review by
09/16/2020

“I am very happy with Town & Country for my new roof!”

Review by
09/11/2020

“Good work”

Review by
09/10/2020

“Brian Grissle did a great job. He explained the whole process to me, keep me informed and followed up to ensure all of the work was completed properly.”

Review by
09/10/2020

“Great service”

Review by
09/10/2020

“Professional attitude and service! Pay attentions to details! Show patience and respect!”

Review by
09/10/2020

No review comments provided

Review by
09/09/2020

No review comments provided

Review by
09/09/2020

“I had my roof replaced one other time since I've owned it by a door knocker roofing company. I had many issues with that group. The experience I had with Town and Country was vastly different and it started with the point man/company inspector Wes St. Aubin he was knowledgeable, did a great job explaining what would be happening and was available for any questions I might of had. The Roofing crew was professional looking and did a great job protecting the landscape during the replacement and picking up any nails that might of hit the ground. Wes came by and check in with myself and the crew while the replacement was being performed. The Gutter work was better than I expected. Very satisfied over all.”

Review by
09/09/2020

“Clent was extremely helpful, patient, and responsive, trustworthy, and reliable.”

Review by
09/09/2020

No review comments provided

Review by
09/08/2020

No review comments provided

Review by
09/05/2020

“We had used Town & Country Roofing in a prior year for a smaller job, and had been pleased with their work. This time was the same; we were pleased with your work replacing the entire roof. Pretty much the only exception was not removing all nails around the yard. We love our roof.”

Review by
09/04/2020

“I was very pleased with the service. I love my roof and haven't had any problems.”

Review by
09/04/2020

“They did outstanding work and cleaned up well.”

Review by
09/04/2020

“Everything was good and the chimney was excellent!”

Review by
09/04/2020

No review comments provided

Review by
09/04/2020

“They were timely and did a good job. They were responsive to my request.”

Review by
09/04/2020

No review comments provided

Review by
09/04/2020

No review comments provided

Review by
09/04/2020

“It was a pleasant experience and everything went according to plan.”

Review by
09/04/2020

“Wade, the window guy, went above and beyond. We tried to get a certain amount of money out of insurance and he spent some time doing that. It took awhile. There was one big window that was going to be heavy. They got it in, but it ended up being cracked. They came out and replaced it.”

Review by
09/04/2020

“Wade was very helpful! Ralph Harris has been amazing.”

Review by
09/04/2020

“I would like to recognize the project manager. He did a great job. He came out and inspected. He answered a bunch of my questions.”

Review by
09/04/2020

“Town & Country Roofing met my expectations with their timeliness and responsiveness.”

Review by
09/04/2020

“I didn't have any issues. Everything was smooth in the transaction.”

Review by
09/04/2020

No review comments provided

Review by
09/01/2020

No review comments provided

Review by
09/01/2020

“Prompt and on time .”

Review by
09/01/2020

“The owner did the inspection, took pictures, met with the insurance company and made the case that the roof needed to be replaced. I don't know if USAA would have consented to the work without him being there.”

Review by
09/01/2020

“The salesman did a really good job.”

Review by
08/31/2020

No review comments provided

Review by
08/31/2020

“The repair done to the roof was done one year ago. The repair seems to be holding up well.”

Review by
08/31/2020

“Customer Service exceeded expectations”

Review by
08/31/2020

“I always recommend them to anyone”

Review by
08/31/2020

“Second time to work with them. Couldn't be more pleased.”

Review by
08/31/2020

“Town and Country is great, reliable. Rob is the best in the business”

Review by
08/31/2020

“I had two projects (see below) and two interactions with two separate crews. Both the workmen and the sales men were very professional. The salesmen communicated by phone, by email and in person. The sales men were on sight to observe the progress of the project.”

Review by
08/31/2020

“Great people to work with. Very professional.”

Review by
08/31/2020

“on time great job good cleanup highly satisfied.”

Review by
08/31/2020

“Rick made the whole process easy!”

Review by
08/29/2020

No review comments provided

Review by
08/29/2020

“Can't say enough great things about this company. Always available on our time line and if there was nothing to report they still kept in touch. Communication was perfect and the service was amazing!! Will always recommend.”

Review by
08/29/2020

No review comments provided

Review by
08/28/2020

No review comments provided

Review by
08/28/2020

“Professional and courteous. Went to bat for me with my now former Home Insurance company and managed to secure approval for almost all of my home's damage. They really work with you and for you.”

Review by
08/28/2020

No review comments provided

Review by
11/16/2019

“We recommend Michael Neeley.”

Review by
10/15/2019

“Brian, he was good!”

Review by
10/14/2019

“I think his name was Greg, but I can't remember from so long ago.”

Review by
10/14/2019

“I want to recognize Wade and Randy for their exceptional service.”

Review by
10/14/2019

“The salesperson was very knowledgeable. He was able to outline some difficulties that would be faced and prepared us for what the job was going to entail. They followed through exactly as described and we were perfectly pleased.”

Review by
10/14/2019

“Town & Country Roofing had to fix three roofing leaks that happened after the roof was originally fixed. There seems to be a quality issue since they had to come back three times.”

Review by
10/08/2019

“I don't remember his name but the guy that came out to give the estimate.”

Review by
10/02/2019

No review comments provided

Review by
09/30/2019

“Wes St. Aubin, our salesperson, did a good job. We did have an issue with our patio after they completed the work, and he was able to get the crew back out and take care of that for us.”

Review by
09/30/2019

“Rob Nelson is always there for me when I have roof issues. Friendly, knowledgeable, and super easy to deal with. Rob is the reason I don't bother even considering other companies when I have roof damage.”

Review by
09/30/2019

“Minh was professional and responsible. He efficiently guided our insurance claim and the entire roofing process, even managing some remodeling required due to leaks.”

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

“I feel that they met or exceeded my expectations when it came to their price.”

Review by
09/30/2019

“I would like to recognize Randy for his exceptional service.”

Review by
09/30/2019

“I had an issue with one of my downspouts, and they came out and fixed it for me even though it was related to a tennis ball being in the downspout.”

Review by
09/30/2019

“Michael Neeley”

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

“I would like to recognize Clent Kingsbury for his exceptional service.”

Review by
09/30/2019

“Mike was the project manager and the one I interviewed along with other contractors. He sold us on himself & the company. He did the right job, treated us well and treated us with honesty and integrity which is something you don't find anymore.”

Review by
09/30/2019

“Wes was a good dude and made sure everything was done right.”

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

“I would like to recognize the salesperson, Kevin, for his exceptional service. He was really good.”

Review by
09/30/2019

“They completed the problem, even though it took a long time. They heard my need.”

Review by
09/24/2019

“Everybody did a good job.”

Review by
09/24/2019

No review comments provided

Review by
09/24/2019

“They were on time and they finished on time.”

Review by
09/24/2019

“Value for the service and providing information to my insurance company”

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

“Rob Nelson was awesome at dealing with insurer and expediting repairs”

Review by
09/23/2019

“Randy Vaughn was exceptional!! Very patient, always available and answered all of my questions. Great customer service from CJ and Wade as well!”

Review by
09/23/2019

“Bryan Grizzle”

Review by
09/21/2019

“I was satisfied with the entire job.”

Review by
09/20/2019

“The salesman.”

Review by
09/20/2019

“Jonathan and Bridgette provided exceptional service.”

Review by
09/20/2019

“I want to recognize Randy for his exceptional service.”

Review by
09/20/2019

“I was impressed by the cleanliness during and after my project.”

Review by
09/19/2019

“In general, Town & Country did a great job.”

Review by
09/19/2019

“Michael Neely. He has been my contact through two roof replacements. Michael comes when he says he'll be there. He returns every call promptly and kept me informed though out the entire job. He is extremely knowledgeable on all subjects and explained everything well. There is nothing he could have done better. I would recommend Michael be rewarded for his work ethic and his excellent personality.”

Review by
09/19/2019

No review comments provided

Review by
09/19/2019

No review comments provided

Review by
09/19/2019

No review comments provided

Review by
09/19/2019

“I was told some things that did not happen.”

Review by
09/18/2019

“Michael and Wade”

Review by
09/18/2019

“Billing: it was great to be able to pay the remaining portion in payments.”

Review by
09/18/2019

“Great price and easy to work with!”

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

“Rick Meyer was promo, responsive and helpful. He met with the adjuster on the roof and took care of HOA issues.”

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