Phillips Home Improvements
9th year as a Best Pick
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Phillips Home Improvements has received 4.5 out of 5 stars based on 107 customer surveys.
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9th year as a Best Pick Call
"Our motto and our way of life is 'Workmanship beyond your expectations.' It is our way of doing business, from estimate to completion. Our team of professionals is dedicated to producing quality jobs and creating happy customers."

Jason Phillips | President
Company Information
Services Offered
Phillips Home Improvements offers new roof installation, roof replacement, roof repairs, composite roofing, and wind turbines.
Warranty
The company offers a five-year warranty on new roofs and a one-year warranty on any repair work.
Company History
Phillips Home Improvements was founded in Plano in 1997 as a one-man operation, and the company now serves thousands of Texas homeowners each year. Founder and president Jason Phillips remains active in the day-to-day operations of the company.
Employee Information
Employees wear uniforms and drive marked vehicles. New employees are hired based on their ability to meet the company's professional qualifications.
Additional Information
The company offers all major brands of roofing and shingle materials, including hail-resistant shingle options.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Argyle, Flower Mound, Highland Village, Lake Dallas, Lewisville
Address
6905 K Avenue Suite 208
Plano, TX 75074
Hours
Mon
7:00 am - 6:00 pm
Tue
7:00 am - 6:00 pm
Wed
7:00 am - 6:00 pm
Thu
7:00 am - 6:00 pm
Fri
7:00 am - 6:00 pm
Sat
10:00 am - 2:00 pm
Sun
Closed

Compiled Score:

Phillips Home Improvements has received 4.5 out of 5 stars based on 107 customer surveys.
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18
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/22/2018

“They met my expectations that I had.”

Review by
10/22/2018

“The price was very expensive. Almost a year later, we had situation again and got another estimate. Their price was 10 times higher then the others.”

Review by
10/18/2018

No review comments provided

Review by
10/08/2018

“The value for the work done was very good.”

Review by
10/08/2018

“Ryan did some extra work for us, so that exceeded my expectations.”

Review by
10/08/2018

No review comments provided

Review by
10/08/2018

“The gutters was a bad experience because they never came out for the job. They definitely deserve the lowest score for customer service. They were very bad. t”

Review by
10/06/2018

“I have a leak through the vent hood system and I called in about it. They were supposed to send someone out, but they got fired. They assigned another person but he ended up with a dental appointment and rescheduled. He didn't show up for his reschedule. When I called him, he apologized and said he would call again. After two weeks, we called and he is no longer with the company. To this day no one come back to inspect it and it's been two years.”

Review by
10/01/2018

“I am satisfied with them and that is all I have to say.”

Review by
09/30/2018

No review comments provided

Review by
09/30/2018

No review comments provided

Review by
09/28/2018

No review comments provided

Review by
09/27/2018

“I was satisfied with everything.”

Review by
09/27/2018

“I would like to recognize the technician who came out to my home for his exceptional service. He was wonderful.”

Review by
09/27/2018

“Everything exceeded my expectations. They did what they said they were going to do, and they negotiated with me and gave me a pretty good deal. They were clean and neat. I can't think of anything they didn't do or any problem I had with them at all.”

Review by
09/27/2018

“I would recognize the project manager. There was a problem and four of them came out and they discussed and fixed the problem. I was very impressed with that.”

Review by
09/27/2018

“I would recognize Ryan Dekalands for exceptional service. I recommended my daughter to them, and she had the same issue. The workers did a great job, but the back office was terrible. I had to call them about her project and Ryan was very helpful.”

Review by
09/27/2018

“I highly recommend the manager. I did not have a good experience with the technician who came out initially. I was not pleased, so he offered to have his manager come out. I had dealt with the manager in the past and was pleased. The manager came out and went beyond the call of duty for me. I am very satisfied now.”

Review by
09/26/2018

“Availability to do the work and good price point for the value.”

Review by
09/26/2018

“I have used them for several different things. I would not keep coming back to Phillips if they were not good.”

Review by
09/26/2018

No review comments provided

Review by
09/26/2018

No review comments provided

Review by
09/26/2018

“My door was painted and there was very poor commination about the date to paint my door. On my quote you all were supposed to fix the front door from being hard to shut or sticking when opening. When the crew arrived they had no knowledge of the repair. All they did was tighten the door screws and do not correct the problem that was quoted. Every time I open the door now it sticks and is still hard to shut. I am not happy at all with your service. I thought you all do quality work because you do a lot of advertising. Not happy with the final results.”

Review by
09/25/2018

“The oversized gutters have a been a big help and the installation of said gutters were installed much better than when they were originally when the home was built 20+ years ago.”

Review by
09/25/2018

No review comments provided

Review by
09/25/2018

No review comments provided

Review by
09/25/2018

No review comments provided

Review by
07/11/2017

“They cleaned up after themselves. They did good work. They did painting and roofing for me. I'd give them an A.”

Review by
07/11/2017

“They were very quick, the service was fast, and I appreciated that. They did both roofing and painting. I would grade them an A-. There were a few things that we weren't really happy with and questionable. A couple of things—they left a Phillips Painting sign and a whole big box of nails—it was heavy—for the roofing behind that I wish they would have taken. I wish they would have followed up two weeks later with the painting. I wish they would have followed up with the painting because there was a couple of things we didn't see.”

Review by
07/11/2017

“I liked how well they explained everything and their promptness in attending to things. They did gutter installation, roofing, and painting for me. I'd give them an A-. We just had a small issue with the roof that we're trying to get resolved so other than that everything else was fine.”

Review by
07/11/2017

“They did their job. They said what they were going to do, and they did it. They did both roofing and painting. I'd give them an A+.”

Review by
06/21/2017

“They do great work. They repaired a roof. They did some touch-up painting. I would grade them an A-. And only because I had to call them instead of them calling me.”

Review by
06/21/2017

“They just were very professional and cleaned up after themselves. They gave us the new roof. They put a brand new one on. I'd give them an A for the overall experience.”

Review by
06/21/2017

“I've used them before, they are honest, and they stand behind their work. I've been happy with them. They have done roofing and gutters. They did a little bit of painting. They did all new work. Well, it was spread out so I had windows and stuff done, they took one day to roof and one day to do the gutters. I would grade them an A+.”

Review by
06/21/2017

“They did put my roof on. It was absolutely positive. They did what they said they were going to do. They were on time. Very professional. Excellent. Roofing and gutters—all new. I'd give them an A+. I'd definitely recommend them.”

Review by
06/21/2017

“It was very positive. I didn't like other service providers. I had both painting and gutters, as well as the roofing done, and all three supervisors were very professional and followed up, and they were there with the crew. It just was a very pleasant experience. The painting was outdoors. The roof and gutters were new. The crews were good, great. Very professional. Above and beyond really. It was a very good experience. It would be an A for sure. I didn't have any concerns about any of the three. They all coordinated very carefully. It was one of those things where there was so much work to be done that you really need to have the three crews talking, so they didn't step on each other, and they did so very well. The quality was outstanding. I do have a couple of shingles that blew off in one of the storms that I'm going to call about, but I haven't had a service request after the work. It's all been fine. They cleaned up every nut and bolt, and it was very well done. I already have recommended them.”

Review by
06/21/2017

“I thought they were very professional. We had one small hiccup while they were doing the work, and they repaired it at no problem and no hassle. I think their work was quality work. I've used them in the past prior to that for my home. It was not the first time I've used them, and I've also recommended them to friends who have also used them. This time around, they painted the whole outside. We had hail damage so they replaced my roof. They replaced my gutters. They did painting. They did staining. They replaced my two skylights. I would say an A. I did find some nails and stuff around the house afterward.”

Review by
06/21/2017

“They did an excellent job on everything I asked them to do. They were neat and tidy and cleaned up after themselves. They replaced some of my soffits. They put up fascia, which my house was lacking. They took down the gutters. They did a little carpentry repair work and painted the non-brick parts of the house. They are to replace my gutters, but I'm still awaiting those. I had to wait because I had to have a new roof and didn't want the gutters to go up till the roof was on. That was last Friday, and I'm waiting for them to schedule. I'd give them an A for sure.”

Review by
06/21/2017

“It seems like they did an OK job. I didn't have any problems. They did gutters and painting. I would grade them an A.”

Review by
06/21/2017

“I think overall everything went very well. They were professional. Their crews did a good job, and of course it was done after a hail storm. So, there was a lot of business going on. So, extra crews were there, but they picked crews that did good work even though they might not have been their only regular crew. We were confident they would get it done, and they did gutters, roofing, and painting for us. So, we saw three sides of it, and it worked out pretty well. I would give them a B+. I guess the only thing is there was so much work going on, and I would have expected guys to come with Phillips’ trucks and so forth, but with all the extra crews we never really had a crew with a Phillips’ truck except for the project manager so all of the crews were extra crews. Under the situation, that's a minor thing, but you could tell that these weren't all regular Phillips’ workers. There was just so much work going on at the time. There are some things that could have been better, but overall we were very happy. We didn't have any real zingers at all. I'm an engineer, and I'm pretty picky so I could find things in each area, but overall they did quite a good job, and I'd have them back again. I'd recommend them especially when the work orders aren't so high.”

Review by
06/21/2017

“It was about 85 percent positive. They were responsive to my questions and needs. They redid our roofs, did some work around the house, painting, repairs, and did some fence work. They deserve a B. The roofing experience was great. The individuals I had helped out a lot and took care of things. I had some issues with the painting work. The crew wasn't all that great.”

Review by
06/21/2017

“They did really good work, responded to the phone calls and text messages. They were very knowledgeable. They completed my roof. They put a brand new one on. They painted the outside. I'd give them a B+.”

Review by
06/27/2016

“They were great. They were very professional, prompt, and honest. There were some leaks in the roof that they fixed by applying the seal and they covered that area with a few shingles I believe. I'd give them an A+.”

Review by
06/27/2016

“They did some roofing repair work. They did the work on time. Quality work and at a fair price. I'd give them an A.”

Review by
06/27/2016

“I still think I have some issues to be resolved with them, but they told me I needed to wait until the summer, until the roof got hot. There's actually some areas that are dipping, but they couldn't really tell me if it needed to be repaired until it got hot out. I don't know a lot about roofing. I wouldn't call it a real positive experience. We don't know a lot about roofing and we can't get up there to see what's going on, I would say it's about neutral. They were really nice to come out and they had a good price and all that, but once the job was done it took a lot of phone calls to get them back out there. They were real quick until the job was done and then it's taking several calls to get them out, so now it's not resolved and this area isn't because I can't crawl up on the roof and my dad can't either. We're kind of in a conundrum. We need to know whether the roof was done right or not. I'd give them a C-. I haven't been up there. They let the workplace pretty clean. We're still finding nails. I went out there with a magnet and picked up a lot of nails. I think that they really knew what they were doing.”

Review by
06/03/2016

“I contacted Phillips Roofing about a roof leak that developed during all the torrential thunderstorms we had been having. It was coming from an area in our dining room near a chimney. As anyone with a roof leak can tell you, it can sometimes be difficult to determine exactly where the source of the leak is coming from. But I must say that Phillips Roofing exceeded my expectations in every way. From the receptionists who schedule the appointments to Steve Lewis the Roofing Field Manager who saw this repair through, and also the crew of guys who re-roofed our chimney area, they were always courteous, professional, and timely. Not to mention great workmanship at a fair price. Thanks to everyone at Phillips Roofing our roof is now fixed and leak free. They all did an outstanding job, and I would highly recommend them to anyone in need of a great roofer! We wouldn't use anyone else.”

Review by
05/30/2016

“It was some roofing. They did fine. It was re-roofing on a mobile home. It was a good work with just a slight issue, so a B. Customer service was fine. It was good.”

Review by
05/30/2016

“They did some roofing work. It was OK. There's nothing that stood out. I'd give them a B.”

Review by
05/29/2016

“They were very positive. It was overall very well. It was some roofing work. I'd give them an A.”

Review by
05/29/2016

“I'd give them an A. The roof held up through the hail storm.”

Review by
05/29/2016

“They did some flashing work on the chimney. It was roofing work and repair. They're quick and non-personal. I'd give them an A.”

Review by
05/29/2016

“They did some roofing work. They were fine. I was pleased with the service. It was fine. They were excellent. Absolutely fine. I would give them an A. Absolutely no problem. I'd recommend them.”

Review by
05/29/2016

“They did some roofing work. I'd give them an A. I don't live in that area anymore, but If someone asked from that area, I would be comfortable recommending them.”

Review by
05/29/2016

“They did some roofing work for me. It was fine. They just did a good job and it got it done fast. We lost a few shingles and got them back. I'd give them an A.”

Review by
05/29/2016

“It was very much positive. The support from the sales person was really good and assisting with the insurance and just getting through the process. They did a re-roofing for the entire roof. I would say it's an A+.”

Review by
05/29/2016

“They just do very good. We used them a number of times for a number of different things. They've painted. They've done gutters. They've done roofing work. They're always on time and the work quality is great and it's always a good price. Never any surprises. I'd give them an A+ for everything. They're a first-rate company.”

Review by
05/29/2016

“I don't think I'd use them again. The supervisor and the sales team was good and the follow up was good, but the painters were terrible and they got the color wrong on my house and they painted over where stain was supposed to go. I wasn't happy with them at all. On the roofing side the guy fixed it pretty good. I liked him. I'd give them a B for roofing. For painting I'd give them a D. I didn't get the product that they sold me. Customer service was fine. They were backed up because of all the rain. They spilled stain on my back porch because a storm blew in. The painters I didn't care for at all. I wouldn't use them again. I wouldn't recommend them. This wasn't a good service, but it was not a good experience at all for me.”

Review by
07/16/2015

“They are super easy to work with, and the whole process was very convenient. The home is about seven years old, and I noticed a leak in the ceiling in one of my upstairs rooms. I called Phillips to come out and take a look at the roof to see if we had storm damage. The gentleman was able to do that while I was at work since he didn't need access to the inside. When he got up there, what he found was poor-quality workmanship from when the home was built originally. He replaced the boots around the vent pipes. He didn't try to oversell me on something, and he repaired the shoddy workmanship that I had from the original contractor. I had 20 penetrations in my roof. They get an A.”

Review by
07/16/2015

“I only really had minor work done, but they've been fine—they do a very good job. I've only worked with them twice, and I had one person who worked with me directly, which I liked. I work, but they're able to come out and deal with me over the phone; I don't have to leave my job to come and deal with them, which I also like. I've been very pleased with them. I had a minor leak in my roof that caused damage to my interior. They just had to deal with replacing one or two little shingles that had come loose on my roof. They are helping me on a second leak now. They’re helping me with a claim that I have to make against the manufacturer of the shingles on my roof. The shingles have some defect in them. I would grade Phillips as an A.”

Review by
07/16/2015

“The salespeople that come out are very professional. They're just all very nice and very helpful. If you have a problem, they will take care of it. This time, they were doing some inside repair for the ceiling. This was the first time I had an issue, and they fixed it. They actually replaced a roof for me before. I would say they're an A-grade company.”

Review by
07/16/2015

“Phillips installed my gutters a few days ago, and everything seems to be great. They were pleasant to work with. They did some minor roofing repair, too. They came out the same day I called them on that job, and that was great. I would say they're an A.”

Review by
07/16/2015

“I think Phillips was pretty honest and up front, and they did excellent work. After what they did on the roof, I don’t think I’m ever going to have any problems there again. The work area looked like they hadn’t ever been there. I’d rate them as an A.”

Review by
07/16/2015

“They did roofing for us. They were very quick to respond, and they had good follow-through. Their work was done quickly and well, and I have not had any problems with the roof since. It was good. I would say they earned an A.”

Review by
07/16/2015

“Our roof was leaking, and they came. They were nice, and I felt they did a good job. They cleaned up after themselves pretty well.”

Review by
07/16/2015

“I had Phillips do both roofing repairs and painting. They cleaned up really well after they were done. They’re an excellent, reputable company.”

Review by
07/16/2015

“Phillips Roofing got the job done quickly and efficiently, and they were really friendly. They replaced my roof and did exterior painting. They did a good job. I’d give them an excellent grade.”

Review by
07/16/2015

“It was timely, effective and a reasonable price. It was basically a general roof redo and caulking all the vents and stuff. I've used them in the past for roofing. They're an A grade.”

Review by
07/16/2015

“The workmanship was fine. Just trying to get some paperwork for the warranty was a little hard. It was a total new roof. I would give them a B. I would recommend them to others.”

Review by
07/16/2015

“It's kind of a disconnect between myself and the salesperson and the guy that did the work. The guy that did the work, I couldn't communicate with him the day he was here because he didn't speak a whole lot of English. Ultimately, they did a roof repair job that left some flashing hanging out that is very visible in the front of my home. I don't like the way it looks right now. It never got painted but I didn't have the paint on me at the time he did it. The sales guy said he would take care of it once I got the paint. I haven't gotten the paint yet so that's something I'm going to do. The leak that they repaired, it's gone. That issue was resolved. It's just a matter of putting this flashing thing in which is sitting up there right now, nice and shiny and silver when everything else is painted kind of a beige/tan color. I haven't got a ladder big enough to get up there otherwise I would do it myself. I would give them a B. I would recommend them to somebody else.”

Review by
07/16/2015

“They're OK I guess. I just wasn't happy with keeping up on schedule and their crew existed of one man. They said they were going to replace some wood and they actually just filled it with filler. Other than that, they did an OK job. I wouldn't hire them again though but that's just me. This was exterior painting that they did for me. I would give them a B. I wouldn't recommend the company for that. I had them do roofing for me in the past and they did an excellent job. That was two years ago.”

Review by
07/16/2015

“The roof was good. I asked them to do some more work and I had a negative experience. They never did the other for one thing. The roof, they did it. I was not happy with the job they did. I called them. They came back out and fixed it. That made me happy. I wasn't happy at first but they made me happy. The other part is that they gave me a bid on it. They gave me a bid on some sheetrock work on the garage and then the guy who was supposed to do it felt sick and wasn't able to. I understand that, it happens. They scheduled it again and they never showed up. They never called or nothing either time, really. So when the guy was sick, nobody ever called me. I called them to find out what's going on. The guy, I think his name was Dave, he called me once after if I liked the work and I said 'You never did the work.' He said 'Oh, let me check onto that.' The last time I talked to him, he hung up on me. I did tell him to just forget about doing the work. He told me three times that he would be out here and he didn't show up. On the roofing, I would say they're a B. They did it and there were some issues but they were taken care of.”

Review by
07/16/2015

“The representatives were nice and polite, the man in charge of the original operation. It was a new roof. I was real happy with them and they did a marvelous job. However, there was a little problem. My driveway has been cracked and it has been mended but where the big truck sat. At the street, that broke and all I asked of them was to just repair those two places with some of that sealant or whatever you put on a driveway. He reassured me that he would and he wrote it on the final bill that he would come back but he had a lot of rain and I certainly understood that. You can't do anything about it when it's raining. It's been quite some time now that we haven't had rain and I haven't had anymore from him and I'm a little disappointed they haven't done just those two places for me. I'm not asking for a new driveway or patching all over, just these two bad spots. Where the apron at the street separated all the way across, fire ants are coming up. I have a hard time getting any kind of help on anything and I don't know who to call to repair that or do it. I haven't had time. As far as the job was concerned and the gentleman that was the overseer of the job, I'm very pleased. B sounds just about right with a slight issue.”

Review by
07/16/2015

“They did roofing and they did some painting. I had a positive experience before, but this time I had an issue with them. I told them that I would be taking off some time for the job, and they didn't call me. I think I sent a text message the first weekend to the first guy who did the main contact with me. He did not listen to me, and I sent a text to come Monday and finish it up. I took off from work, but he didn't call me until Monday, I had to call at like 9, 10 o'clock and I said, 'When are you guys coming,' and he said, 'No, we have other jobs to do.' I got really pissed off, why he didn't call me, and then in the morning I had to call him to find out that's why. That's the one issue I had, I didn't get the job, I had to give the job to somebody else. And the second thing, the guys that they use to do work—I think that they were taking their time while they worked. They were talking and drinking—they went to the truck, and I think they came back with alcohol. I didn't like them, and that is actually the main reason; they are inside my house, and my wife is there. So here the guys are talking and he drinks in the daytime while he is at work, so that is the other thing that I can say about the work. So before this time I used them to paint the side of the house, and they did a good job. I guess the company got bigger, and this thing happened. They have expanded to different business now—they do roofing. I did have a good experience with their roofing side. I would say they get a C.”

Review by
07/16/2015

“I wasn't very happy. The installers would argue with me about something. They left sharp sheet metal around, one of my LeafGuards has popped out, and the salesman noticed a problem on the roof, but didn't name it, and when the problem showed up after the fact, they wanted another few hundred dollars to do the job. They came out and looked at it, said they'd contact me, and I haven't heard from them. The price that they gave me for the job is one thing, but then the add-on afterward is what I was complaining about. He should have seen that problem and said ‘We will take care of it, it's going to cost you this much more,’ but he didn't do it that way. I don't think I would use them again, if that's what makes it a D, then so be it. I felt like once they got the money, I had trouble getting them out. Now, we had some weather issues here, but they could have called me and said, 'Due to the weather we can't get out there right now.' They just let me hang, so a D is a good grade.”

Review by
05/14/2015

“We had a leak in the roof and the roofer came out and fixed it up for us. I used Phillips Roofing. They did a good job. I'd give them an A. They did an excellent job.”

Review by
04/30/2015

“I ended up using another roofing company. Their services were cheaper and they were more available: Phillip's Painting & Roofing. They came out the next day and got everything taken care of before a rainstorm was coming, which was what I needed. I found them because I looked in a consumer's best pick book. I'd give them an A.”

Review by
04/30/2015

“Phillips Roofing did the work for me. They came out on time when they said. They did the work without any problems. They were not pressuring us to do one way or the other. They gave us several options and we chose one of the options and thought they did a good job. They patched part of the shingles and did caulking around a lot of the vents. A neighbor had recommended three different companies and I read about them in some of the books. Then I was going to get an estimate from three different companies and Phillips Roofing was the one that showed up on time and did what they said they would do. That's the reason we did it. I would give them an A.”

Review by
04/23/2015

“Phillips did it with the roof and down spouts and everything. They were very good. They did the roof and the down spouts all around the edge and painted. They painted the house too, Phillips. They did roofing and painting and the drains, down spouts. I'd give them a B. They were having trouble with their painters that time, but he was right. He said that he couldn't paint around the windows because the wood was so bad. We needed to get new windows and we did get new windows and I think we're better off. We just did that on our own.”

Review by
04/01/2015

“We went with Phillips Roofing. My wife knew somebody there so they just gave us a better deal. We were actually going to go with Jackson based on y'all's book. We just happened to know somebody which always trumps. If we didn't know somebody we would have used your book's recommendation. Phillips was very good. They were fast and prompt. When they said it was going to be started and done it was from beginning to end– there was no surprise like, 'Oh we had to add this on or that.' It was everything they quoted. From early on in the process to the end it was really easy. We actually got a little bit better roof than we started with. We were looking to replace it. I'll give them an A+.”

Review by
04/01/2015

“We use Phillip's, they do painting, they do roofing, they do gutters, so we've used them for all three of those, and I was, they took care of us for a number of years before we moved over here to Parker, and they, after we had had one of those major storms, they were the ones who came out and took care of the repair work for us there on our roof and gutters, so I use them. I've not had them completely replace my roof at this house, but I use them periodically if we have a bad storm and have a little bit of damage here there, I've had them do some minor work, and had them replace some roof vents for me at this house, haven't really had them do gutter work at this house, it's still the original gutters from the builder, but we've had them do painting work for us, both interior and exterior. All 3 of their services, the painting, the roofing, the gutters, well, the gutters, I only had them at the old house, but certainly the painting and the roofing, I would give them an A.”

Review by
03/31/2015

“We used Phillips Roofing. We were very pleased with Phillips Roofing. They just replaced the roof after a hail storm. We heard about them in the blue and white book, the Best Pick Reports. I guess I would give them an A.”

Review by
03/26/2015

“I had an experience with one of the Best Picks, Phillips Roofing. I had a very bad experience with them, and I would not ever use them again. That's the only company that I can remember that I had a very bad experience with. They had given an estimate on my roof, and when my insurance sent their company out to meet with him, he called me a liar. He said that he would not lie for me on my roof, and I never asked him to do that. I just asked him to meet with the insurance company. I don't know why he did it, if it was because I was a person of color, because he was really nice until the other company came. So I would never use them again. Like I said, I’ve found, being a person of color, that since we've had a black president, racism is at the top of the heap, and for me it's really bad. I don't know if you've noticed it, but it is really, really bad, and you're thinking in 2014 and 2015 that we wouldn't have these problems, but we're having them. I would rate them poor service, I'm really sore about it. I just decided it was going to be too expensive, so I let it go, but I would give them a D-. I would never use them again.”

Review by
06/16/2014

“They do their work and if we have a problem they'll come back and get it fixed. They had to replace some shingles on our roof and we felt that the color was not correct that they had put. We talked to owner, Phillip, and actually he's moved into our subdivision, and he came out and they redid it. I would use the company again. I would give them an A.”

Review by
06/11/2014

“The roof looks really nice, and my neighbors love it. The person who came out to do the estimate was very knowledgeable, helpful, nice, and courteous, and the project manager explained everything and had good answers to my questions. It was a very positive experience.”

Review by
05/15/2014

“They came out on time. They gave a good quotation. They did the work very well, and the cleanup was just great. They did some roof repairing. It was just patches. The work has held up just fine. I am really happy with it. I'd give them an A.”

Review by
05/15/2014

“It's a good company. We are satisfied with the work we had done. It was a skylight. They replaced a skylight on the roof. I called two companies too, I guess, to compare the price. I think they had a better price. I would give them an A.”

Review by
05/15/2014

“I can tell you that they were great. We were very satisfied. The guys, that came out that did the estimates and stuff like that, they were really knowledgeable and just made it a real good experience from the get go. The workers were great too. We didn't have any problems at all. They did our roof, and we hired them to paint the outside of the house. That's how happy we were with them. I would give them an A+ on all of it.”

Review by
05/15/2014

“When they first put in some skylights, they had problems. Then they came in and fixed it. It is perfect now. I would use the company again. It was two things. One was Phillips Roofing and one was Phillips Painting. The roofing did some skylights. The painting painted inside and redid some ceilings. All of it was really good. It was in one of these, it was in your book. It was in the Best Pick Reports. If I had to mention the company to a friend, I would say they were high quality and do a good job for the money. I'd give them an A.”

Review by
05/13/2014

“They didn't do the painting or the gutters, they did give me an estimate but we didn't get the gutters, we did our own painting. We did a roof with them, they did our whole roof. They were timely and they were good, it was positive. They did it in a timely fashion, in two days, what they said it would be. They cleaned up well. I think they get an A, it's only been a few months but so far so good. We've had some rain and we haven't leaked yet, so. So far I think we're A.”

Review by
05/13/2014

“It's possible they did some recent roofing, fixing my roof. I just can't remember the name of the company. They were prompt with the getting out and doing an estimate, in the quote and they were prompt with repair and the repairs have been very successful. This was my first time using them. I would use them again. They cleaned up well after their service. I'd give them an A. It'd definitely be an A.”

Review by
05/13/2014

“They did everything on time and they were flexible about getting the payment to them because our insurance was involved. They replaced our roof. They did this in a timely fashion except for the rain coming. There was no follow up needed. I would give them an A+. I would tell my friends and relatives that they were really good and professional with everything that they did.”

Review by
05/13/2014

“Overall, I had a much more favorable experience with the painting people than I did with the gutter people. I never had anything in writing and it just kept changing, the prices, but I think when I was out in my yard I noticed that I had them do the trim pieces to attach the gutters to because I said I needed that. I didn't want to replace the larger boards underneath that around the whole house, but I did want to replace a couple of boards in back because there was a notch cut out of one of the boards. I thought that I had made that clear and I realized that they didn't do any of those trim pieces and I was willing to pay for that. So, it was like all or nothing. One time when they came out, on one side of the house they came out and I don't know if there was a shingle or something hanging over, but when they lifted up the aluminum trim under the gutter, it was thrown on the floor and it kind of had a kink in it and they smoothed it out and then when they came to hang the gutter I didn't have any of that brown trim and they said they put some trim underneath. I don't know if they did or not. They are little things but the overall impression, I guess, is that I just didn't feel as though I got exactly the same quality from the gutter people that I did from the roof people. Then the gutter leaks a little bit in the back but I just don't want to mess with it anymore. I did not contact the company about it. They replaced the roof, which they did a really nice job. They did some repair of the chimney with a Hardie Board, 2 pieces, that was OK. They did a little repair around one of the windows where the gutter had leaked in, which was plaster work. I took down the faux wood blind but I had to install the faux wood blind again because they didn't do the installation, so that was a pain. I put it up a little crooked so I have to change that. I guess it was alright. I would use the company again for the roof, definitely. But for the gutter, they did an OK job. It's not that I wouldn't recommend them but it was a good job but it wasn't excellent. It was good. I don't want a dent in the company because I felt they were overall very pleasant to work with. I wouldn't give them an A+. I'd give them a solid A for the roof and maybe a B+ for the guttering. Overall, I'd give them an A. I mean there's a lot of distance between an A+ and a B. It's better than a B but not an A+, so I would give them an A.”

Review by
05/13/2014

“They did great. The guy came by, I wasn't actually home so my wife handled it all. He went in and fixed everything up. She was pretty happy with them, no more leaks. There were some leaks around some piping around our roof and some shingles that were torn loose. They kind of patched everything up and then fixed the leak where it doesn't leak anymore around the pipes throughout the top of the roof from the inside of the house, whatever. I would use the company again for sure. I would tell friends and relatives that the guy was nice, at least from my wife he was helpful and tried to explain everything he was going to do and did it. He did a good job. I would give them an A+.”

Review by
05/13/2014

“We were getting ready to sell our house and they came out and put some shingles on the roof. We had to replace some shingles on the roof that were storm damaged. Everything turned out fine with that. When they were done there was no mess anywhere. It was a very small job. It was like replacing 4 shingles. I would give them A+.”

Review by
05/13/2014

“They were great. I didn't have any issues with them. They came out and did everything as soon as I gave them the OK. They came out and fixed my roof and they put on gutters. When they finished the work, I found no nails or other debris in the yard. This was the first time they did work for me. They completed the work on time. I would give them A+.”

Review by
05/13/2014

“The work they did was fine but it was year's ago. Last year they fixed my roof. I would give them an A.”

Review by
05/13/2014

“They did a good job, they did some interior painting for us. We had in mind the colors and they said they had a brand that they used Sherwin Williams I believe. I was happy with the product they applied, the cleanup was perfect it was fine. The only thing is that there was a bit of a delay because of their equipment broke down it took a bit longer to get the job done but the job quality was good. They changed the garage and the eaves for the roof and basically the trim. I would give them a B+ and I would recommend them. They did an excellent job there was no delay quickly and they were done.”

Review by
05/13/2014

“It wasn't a 100% but what they did was good work. The guy that came out and did the estimate he did not get the front end of the house. I said ‘listen there is tree damage on my shingles here on the front and on the back ‘ and all he did was the back he didn't touch the front. Yes I told him that and he said ‘I didn't put that in the estimate.’ Well he said it wasn't them. I told them what had to be done I even pointed up there you can see that the shingles had been brushed away by the tree in the front. But when he got up there, he didn't go where a major part of the damage was, I thought it was an excellent job. But then when they came back, first of all I didn't realize they came to work they were so quiet. I was working from home one day, I didn't really hear them which is hard to believe that they were up there banging on the shingles on the roof. I couldn't hear them and they said come out here and I will show you. I went up there it was done, I asked what happened to the front part.?’ He said, ‘he didn't put it in the estimate, so this and that.’ So I said the heck with it. And I was going to give them a credit card and he said ‘ And he said, ‘that kills us when you give us a credit card,’ he said ‘we will take it but we don't like to.’ He just seemed kind of odd to do that kind of job their customer service was something else. The work that they did was great. The guys that came out to do the work were good. I have to give them an C.”

Review by
05/12/2014

“Phillips Painting did work for me and it was excellent. The young man that did my painting was the hardest working young man I've seen in a long time. I was very proud of him. He was conscientious. He was all by himself and he worked his little butt off. The gutter folks were really good as well. I had painting and gutters. They took good care of me and they did a great job. So I called them, made the appointment and they came out within a week. My house was completely finished and it looks wonderful. The only thing is I still have their sign. I need to get in touch with them to tell them to come get it. They took care of the painting and gutters within the same week. We took down the old gutters ourselves. I had to take the downspouts down as well. All of it was very old and they had to replace a bunch of the fascia stuff. They did some caulking in some places our house has settled. You end up with these gaps that shouldn't be there but they took care of all that fascia for me. They put a new roof on my porch because it had been done incorrectly when it was built. They put on all new seamless gutters and downspouts. They just did a great job. They left me all the extra paint so now I can actually paint my back screen door. They got the paint from Sherman-Williams. We went down to the store that was close by and I had a paint chip that was the color I wanted. They did a great job of cleaning up. I found a few little bits of caulking here and there but it was really very minor. They cleaned up after themselves and they were very polite. I'll absolutely give them an A+.”

Review by
05/12/2014

“I've had one slight little problem and Phillips Painting came out twice. He said this week, ‘I'm going to come out myself and take a look at it and see why the boys can't get it fixed.’ There's a little problem in one spot but they were so good to work with and so reasonable. I would recommend them to anyone. They guttered my whole house. They just needed to fix one little place where the roof comes together in an angle. There's a little drip but nothing - they came out and fixed it so I'm not going to complain. They've been wonderful to work with. Phillips Guttering and Painting I would give an A+.”

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