HighPoint Exteriors Roofing & Contracting
3rd year as a Best Pick
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

HighPoint Exteriors Roofing & Contracting has received 4.7 out of 5 stars based on 60 customer surveys conducted through GuildQuality.
5
52
4
4
3
0
2
2
1
2
3rd year as a Best Pick Call
"We provide a no-contact COVID-19 experience while putting the needs of our clients first and striving to handle each project seamlessly. We believe in providing thorough, easy-to-read estimates, educating homeowners, and communication, which gives our clients confidence that they are working with a trusted industry professional."

Sean Floyd | Owner
Company Information
Services Offered
HighPoint Exteriors installs, replaces, repairs, maintains, and inspects roofs. The company also offers skylight installation, attic insulation, fencing, staining, power washing, stonework, siding, kitchen and bath remodeling, and fireplace and chimney services.
Warranty
HighPoint offers a 25-year workmanship warranty on complete roof replacements, a 1-year warranty on roof repairs, and comprehensive protection plans that include pet boarding.
Company History
The company started in 2017.
Distinctions
HighPoint is a GAF Master Elite Weather Stopper Roofing Contractor and received Living Magazine's Best of McKinney & Allen Readers' Choice Award and GAF's Triple Excellence Award in 2018.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Argyle, Flower Mound, Highland Village, Lake Dallas, Lewisville
Address
6800 Weiskopf Ave Suite #150
McKinney, TX 75070
Hours
Mon
8:00 am - 7:00 pm
Tue
8:00 am - 7:00 pm
Wed
8:00 am - 7:00 pm
Thu
8:00 am - 7:00 pm
Fri
8:00 am - 7:00 pm
Sat
8:00 am - 7:00 pm
Sun
Closed

Compiled Score:

HighPoint Exteriors Roofing & Contracting has received 4.7 out of 5 stars based on 60 customer surveys conducted through GuildQuality.
5
52
4
4
3
0
2
2
1
2
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
03/09/2021

“Exellent overall”

Response by Sean Floyd
Thank you very much Yash.
Review by
01/21/2021

No review comments provided

Review by
01/21/2021

“HighPoint Exteriors Roofing & Contracting were very informative about the job and kept us updated throughout the process.”

Response by Sean Floyd
Thank you Lawrence, we were so pleased you had selected us. We hope you enjoy your new home as well!
Review by
01/20/2021

“HighPoint Exteriors was the best choice I could?ve ever made! It?s clear that this company cares about the customer and takes pride in delivering excellent results. The quality of work and level of detail was impeccable! The workers also exhibit the same qualities as the owner, which is also rare. It was so refreshing to work with a contractor that was honest, straight forward, and exhibited so much integrity. Sean was extremely helpful in assisting me with my hail damage insurance claim. I now have a beautiful roof and my home is refreshed! So glad I choose HighPoint Exteriors. I?d recommend their services and would definitely use them again.”

Review by
01/18/2021

“I called HIghPoint Roofing and Contracting when I knew I needed a new roof. They were listed in the "Best of Service Professionals" book that I received in the mail, so I took a chance and called them. I'm so glad I did! Sean Floyd came out quickly and checked out my roof very thoroughly and told me exactly what the issues were. The roof ended up costing a little more than planned because the previous roofers had done such a poor job, but Sean worked all that out with my insurance company, so there was very little I had to do. I am so pleased with the work! It was very professional and the workers cleaned up thoroughly before leaving each day and the best part is my roof looks amazing! It's the prettiest one on the street!”

Review by
01/15/2021

“Sean was great”

Review by
01/14/2021

No review comments provided

Review by
01/14/2021

“Sean Floyd”

Review by
01/14/2021

No review comments provided

Review by
01/11/2021

“They did a good job overall.”

Review by
01/10/2021

“Sean Floyd: he took charge in analyzin problem and providing immediate and expert repair. Wish we knew of this company before we had our roof repaired.”

Response by Sean Floyd
Love it, thank you so much. Comments like this make us feel that we really are different and that what we are doing makes a difference to people on how this industry reviewed.
Review by
01/10/2021

No review comments provided

Review by
01/09/2021

No review comments provided

Review by
01/09/2021

No review comments provided

Review by
02/04/2020

No review comments provided

Review by
01/30/2020

“We had a number of issues with our service from this company.”

Response by Sean Floyd
We are sorry you had some issues, we have put things in place to correct the issues so we can become better and learn.
Review by
01/08/2020

“They did an outstanding job. They were very professional and easy to deal with. When they commit to doing something, they do it on time.”

Review by
12/17/2019

“I would like to recognize Miguel for his exceptional service.”

Review by
12/12/2019

“They did a good job and they are responsible, I am happy on their performance.”

Review by
12/12/2019

“Miguel provided exceptional service.”

Review by
12/12/2019

“Areas of satisfaction--None.”

Review by
12/10/2019

“Slow, poor communication”

Response by Sean Floyd
We are sorry about the expectations, we have put in place a new Software system so that there are managers now in the loop to make sure communications are handled more quickly. It's actual great and we love this new system. Please reach out and I will personally take care of your account- Owner, Sean Floyd
Review by
12/09/2019

“Excellent work on behalf of the Highpoint Team. We are always getting complimented on how good the roof looks!”

Review by
12/09/2019

“Miguel seems very willing to help in any way possible”

Review by
12/03/2019

No review comments provided

Review by
12/02/2019

“I would like to recognize Miguel for his exceptional service, he was a lot of help.”

Review by
12/02/2019

“Quality of work. Went out of way to match roof shingle”

Review by
12/02/2019

“HighPoint Exteriors was good.”

Review by
12/02/2019

No review comments provided

Review by
12/02/2019

“Miguel and his team have been a pleasure to work with.”

Review by
12/02/2019

No review comments provided

Review by
11/28/2019

“Excellent work quality in a timely manner.”

Review by
11/27/2019

“yes”

Review by
08/29/2018

“Miguel was awesome, updated me promptly and understood my concerns.”

Review by
08/27/2018

“Great job on the roof.”

Review by
08/27/2018

“Keeping us informed. Educating us on what the process involves and what can go wrong.”

Review by
08/25/2018

“I'm very satisfied. At the beginning, we were having issues because of some bad people; they didn't take the proper steps on the job—but when Miguel stepped in, everything was fixed right away. It was done. I don't have any issue there; no bad comments about him.”

Review by
08/16/2018

“The roof was put on in a fast professional way.”

Review by
08/15/2018

“Miguel was very knowledgeable and Terrance was always available to answer questions. Very professional and courteous.”

Review by
08/10/2018

“I was most satisfied with my relationship with Miguel.”

Review by
08/08/2018

“MIGUEL and Sean both were very helpful and friendly. I think their approach and how they value the customer is a successful one and one that does not overwhelm the consumer with lack of knowledge.”

Review by
08/08/2018

No review comments provided

Review by
08/08/2018

“Miguel and Sean were both great, exceptionally responsive and professional.”

Review by
08/08/2018

“I would like to recognize Miguel Alaniz for his exceptional service.”

Review by
08/08/2018

“I feel as though a company is only as good as their employees, but the employees must also be respected and happy to perform the tasks requested. In short, if the owners are treating and catering to their employees, they will perform their best work to the client. Thus, everyone wins! So I would acknowledge the leadership of this company for carrying the mantle.”

Review by
08/08/2018

No review comments provided

Review by
08/07/2018

No review comments provided

Review by
08/07/2018

No review comments provided

Review by
08/05/2018

“They were very fast and did a very good job of handling the supplement I needed, from the insurance company, for my gutter replacement. They did a very fine job of cleanup as well.”

Review by
08/04/2018

“The entire project went as planned and within budget.”

Review by
08/04/2018

“I think the company did a good job overall.”

Review by
08/04/2018

“I was most satisfied in terms of the way Miguel explained everything, and how he communicated with us. That was the part I'm most happy about.”

Review by
08/04/2018

“I was most satisfied with the communication with their representative.”

Review by
08/03/2018

“I was most satisfied with the effort they put into working with our insurance company to get the claim appropriately approved, continuing to stay to their schedule, and their follow through.”

Review by
08/02/2018

“Sean and Miguel provided exceptional service.”

Review by
08/02/2018

“Quality of the work exceeded my expectations”

Review by
08/02/2018

“Everything went very smooth and very quickly.”

Review by
08/02/2018

“Communications were clear, and they went beyond in communicating with their vendor when the vendor's forklift broke a water pipe.”

Review by
08/02/2018

“Miguel Alaniz was very thorough in explaining the entire process and I appreciate his integrity and professionalism.”

Review by
08/02/2018

“sloppy work and disrespectful to my property”

Sort
High - Low
Low - High
Filter
Sort
New - Old
Old - New
Filter
Start Date:
End Date: