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FEATURED REVIEWS
“They're very timely. They provide week to week service and when they say they're going to come out, they do. They are very informative about what the issue is. They try to help you whether you need to replace it or rebuild something. They don't appear to me like they're out to make a buck. They really are about customer service and don't want their customers to overspend.”
“I was pleasantly surprised with the way the pool turned out and the design came together. It came together exactly like the design that we designed and I was very happy with that.”
“The pool is super clean and I am happy that I don't have algae or issues with it. I don't know if they vacuum every time we're here, especially in the spa.”
“It was excellent and I had no complaints. I would recommend them for pool service.”
“I’ve been really happy with them. They do weekly pool maintenance. I like it that they keep their schedule and they are always on time. He does it in the morning and leaves. If I have any issues, I can call or email them and they get right back to me. It is an excellent service. I would grade my overall experience with them as A.”
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“My pool cleaner is amazing”
“My pool cleaner is amazing”
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“I've never had any issue with them. I will recommend them to others who need pool maintenance.”
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“The current tech that comes out to service the pool does a great job.”
“I would recognize the owner Rhodi for his exceptional service.”
“Dependable and timely service”
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“The young people who do the cleaning every week are great and weather-free.”
“They met my expectations.”
“Good price. Easy payment.”
“I started using Splash Zone Pools about six months ago and I am very happy with them and their service. They are very professional and respond quickly. Steve has been great to work with and I would highly recommend them to anyone.”
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“I wish I could give you his name, but I don't know. It's a substitute pool tech that came out earlier this year.”
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“Omar was super helpful and we really like our pool guy, Steve!”
“Really like that we get an immediate email the pictures of the pool and any equipment concerns and then the water analysis report as well. Helps with transparency, integrity and confidence.”
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“All of my expectations were met or exceeded.”
“Tammy has been great at communicating with us from the office side.”
“I have many experience before they kept their schedule and they are not pushy. I call them and they clean it immediately. They will email me and let me know if the schedule changes and I appreciate that they care.”
“They were always prompt on providing pictures after pool services and keeping the pool in good shape.”
“Tammy and Omar are both amazing!”
“I would like to recognize the man that cleans the pool for us!”
“They did a good job!”
“I would like to recognize Kathleen for her exceptional service!”
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“Javier does a good job.”
“They come on time and do a good job. I haven't been with them very long, but so far so good.”
“Steven did exceptional work.”
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“Steve and Omar have always been responsive and do a great job of being flexible.”
“They do a good job. I am pleased.”
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“They do a great job of communication.”
“I would like recognize the pool cleaner for his excellent service.”
“They exceeded as far as notifying me after every service on what materials were used via email.”
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“The ladies who I spoke to on the phone and Omar. Thank you for great customer service”
“They met my expectations because they did everything they were supposed to.”
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“Pool fix”
“Yes Beatrice has been great to work with in getting all my repairs done.”
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“1. There is a room for improvement. The routinely workman has to be trained to observe / identify the pool issues and problems before the pool owner to complain and report the issues / problems. 2. The after visit report should include what has been made to devices such as the cleaner. Many time the cleaner was removed or been back installed without reporting.”
“They're very timely. They provide week to week service and when they say they're going to come out, they do. They are very informative about what the issue is. They try to help you whether you need to replace it or rebuild something. They don't appear to me like they're out to make a buck. They really are about customer service and don't want their customers to overspend.”
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“The personnel that came this rotation exceeded expectations.”
“They answer the phone whenever I call.”
“They did what they said they would do.”
“Timely manner when something is not working”
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“I was pleasantly surprised with the way the pool turned out and the design came together. It came together exactly like the design that we designed and I was very happy with that.”
“Everyone is great from the pool service, to repairs, and the accounting staff.”
“The pool is super clean and I am happy that I don't have algae or issues with it. I don't know if they vacuum every time we're here, especially in the spa.”
“I would like to recognize Fortune and Lee for their exceptional service.”
“Splash Zone Pools meets and exceeds my expectations with the weekly cleaning and addressing any issues I have.”
“Everybody I've come into contact with is good.”
“I've been really happy with the service, and I really like Tammy.”
“I am happy with the quality of work they provide.”
“The last guy, Lee Blythe, who came twice was really good. He was cordial and respectful of me. I really liked him.”
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“I had no complaints with them. They're a good service.”
“We still use them to clean our pool. They come out every week and clean our pool. They always do a good job. They're an A.”
“I think they're affordable. They work pretty quickly and good communication. They're good guys. They get an A.”
“I've had them for a while, and I've never had any problems with them. I'd grade them at least an A overall.”
“They've always done a good job. They've done our pool for about five years. I'd give them an A.”
“They're amazing. They just do a really good job.”
“I'm a little concerned. It seems like the water's—I'm afraid there's a leak, but I'm not going to say it's their fault. I'm having to put in much more water than I ever did before, so I'm going to ask my weekly guy that looks at the pool to—he also did some things afterwards. I'm going to see what I can do to figure out if there's a leak or not. What they did seemed fine. They had to empty the pool. The pool can rise up while it's empty. I don't think it's anything they actually did. It may just be because of what we had to do to get it fixed and cleaned. I'll give them an A.”
“Splash Zone Pools takes care of my pool. I've used them for ten years. My son used them before that. I have no problems whatsoever. The young man keeps the pool clean. Very professional. Does an excellent job. The problems I have are with the machinery, they responded very quickly and repaired it. The cost is reasonable. They're A+.”
“They are, on a positive side, very consistent, and very willing to help maintain my pool, and also make repairs if they notice anything wrong. They are very consistent at doing things the way they do it, even at my request to change, and sometimes they'll make repairs without my permission. Overall, I'd give them an A-.”
“I'm very happy with them. They send me a report every time they do job, and it seems like they do a pretty good job. If I have a problem, they come out right away, so I do enjoy working with them. I'd give them an A.”
“Overall, they're pretty good. They did a good job. They were as expected when it came to any contractor on the pool. They did a good job. They did excellent work, no complaints, and I'd recommend them.”
“I used Splash Zone Pools, and they do an awesome job. They're fantastic. They've been awesome. They do a great job. I have no complaints. I'd give them an A+ overall.”
“They're my pool maintenance provider. I like that they send me weekly pool reports by email. They notify me of any needs or maintenance issues. I'll give them an A.”
“They do it every month or every week. They're very good. The gentleman who's taking care of our pool is doing an excellent job. I'd give them an A+.”
