Splash Zone Pools
6th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Splash Zone Pools has received 4.7 out of 5 stars based on 81 customer surveys conducted through Our Research Partners.
5
63
4
11
3
6
2
1
1
0
6th year as a Best Pick Call
"The Splash Zone family is dedicated to providing superior customer service and quality craftsmanship in all we do, and that's evident in the standards we hold for ourselves. Our team is held to the highest standard of product knowledge and service, so you can be sure you always get the best information for the task at hand."

Randy Crites | President
Company Information
Services Offered
Splash Zone is a full-service pool and spa company offering weekly maintenance, pool resurfacing and renovation, new pool construction, one-time cleaning services, and pool tile cleaning. The company also repairs and replaces pool equipment.
Warranty
The company offers a three-year warranty on new pool equipment as well as a transferable lifetime warranty on pool structures and various warranties on pool finishes depending on the product.
Company History
Splash Zone is a local, family-owned-and-operated company founded in 2009.
Distinctions
The company is a Sugar Land Best Pool Builder award winner of two consecutive years in 2016 and 2015.
Additional Information
Splash Zone sells and services all brands of pool equipment.
Areas Served
Cypress, Energy Corridor, Katy, Memorial Villages, Conroe, Cypress, Spring, Tomball, Missouri City, Richmond, Stafford, Sugar Land, Bellaire, Houston
Address
13335 Murphy Road
Stafford, TX 77477
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed
Licenses
TICL 808

Compiled Score:

Splash Zone Pools has received 4.7 out of 5 stars based on 81 customer surveys conducted through Our Research Partners.
5
63
4
11
3
6
2
1
1
0
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
02/03/2022

No review comments provided

Review by
01/31/2022

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Review by
01/28/2022

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Review by
01/28/2022

“Courteous staff and professional service. Good work and keeps us up to date on any changes and status of the pool”

Review by
01/26/2022

“Excellent thorough service. They are punctual and timely, and respectful of property.”

Review by
01/26/2022

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Review by
01/26/2022

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Review by
01/20/2022

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Review by
01/19/2022

“With all pool companies, Im sure there are issues along the way. Splash Zone has been receptive to my concerns and any issues with broken pump has been resolved.”

Review by
01/14/2022

“They are not good at fixing things that they mess up.”

Review by
01/14/2022

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01/13/2022

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01/06/2022

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02/16/2020

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02/16/2020

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02/15/2020

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02/15/2020

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Review by
01/21/2020

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Review by
01/21/2020

“I've never had any issue with them. I will recommend them to others who need pool maintenance.”

Review by
01/21/2020

“They do a good job.”

Review by
01/21/2020

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Review by
01/11/2020

“They are punctual and do a good job servicing my pool.”

Review by
01/08/2020

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01/07/2020

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01/07/2020

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01/07/2020

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01/07/2020

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01/07/2020

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Review by
01/07/2020

“Dependable and timely service”

Review by
01/07/2020

“I started using Splash Zone Pools about six months ago and I am very happy with them and their service. They are very professional and respond quickly. Steve has been great to work with and I would highly recommend them to anyone.”

Review by
01/07/2020

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01/07/2020

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Review by
01/07/2020

“Good price. Easy payment.”

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01/07/2020

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01/07/2020

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01/07/2020

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12/30/2019

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12/30/2019

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12/30/2019

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12/24/2019

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12/23/2019

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12/23/2019

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12/23/2019

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12/23/2019

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12/23/2019

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12/23/2019

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12/23/2019

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12/20/2019

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12/20/2019

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12/20/2019

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12/20/2019

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12/20/2019

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12/20/2019

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12/20/2019

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12/20/2019

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12/20/2019

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12/20/2019

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12/20/2019

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12/20/2019

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12/20/2019

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12/20/2019

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Review by
12/20/2019

“They were always prompt on providing pictures after pool services and keeping the pool in good shape.”

Review by
12/20/2019

“They do a good job. I am pleased.”

Review by
12/20/2019

“They did a good job!”

Review by
12/20/2019

“It took a while to get the pool together. There was a conflict regarding the mechanical maintenance of the pool. Their mechanic said the pump wasn't working. I saw the pump was working. They wanted to charge me $400 to change out the motor. I had to get a second person to verify that the pump was working. They changed some capacitors in the pump, and I only had to pay $75 instead of the $400. Some residue was left in the pool due to the filter that needed changing. Now everything seems to be coming together. It took quite a while for them to get it together.”

Review by
12/20/2019

“They come on time and do a good job. I haven't been with them very long, but so far so good.”

Review by
12/20/2019

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12/19/2019

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12/19/2019

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12/19/2019

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12/19/2019

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12/19/2019

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12/19/2019

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12/19/2019

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12/18/2019

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12/18/2019

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12/18/2019

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12/18/2019

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12/18/2019

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12/18/2019

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Review by
12/18/2019

“1. There is a room for improvement. The routinely workman has to be trained to observe / identify the pool issues and problems before the pool owner to complain and report the issues / problems. 2. The after visit report should include what has been made to devices such as the cleaner. Many time the cleaner was removed or been back installed without reporting.”

Review by
12/20/2018

“Their personnel rotation is good.”

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12/20/2018

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12/20/2018

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12/20/2018

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12/14/2018

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Review by
12/11/2018

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Review by
12/11/2018

“Communicate promptly”

Review by
12/10/2018

“I've been really happy with the service, and I really like Tammy.”

Review by
12/10/2018

“Some of the guys are good and some are not.”

Review by
12/10/2018

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12/10/2018

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12/10/2018

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12/10/2018

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12/10/2018

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12/10/2018

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12/10/2018

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12/10/2018

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12/10/2018

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Review by
12/09/2018

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