Petri Pools
4th year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 139 Surveys
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Petri Pools has received 5 out of 5 stars (A-rating) based on 139 customer surveys conducted by Best Pick Reports.
4th year as a Best Pick Call
"We have always placed an emphasis on quality over quantity. Every customer is treated with respect, and we treat every project as if it were in our own backyard. Our specialty is transforming your outdated pool into the beautiful pool you've always wanted. Make the smart choice, and choose Petri Pools to renovate your pool today."

Justin Petri | President
Company Information
Services Offered
Petri Pools specializes in pool remodeling for residential customers. The company provides a number of renovation services, including the replacement of plaster, tile, coping, and pool decking. Petri Pools also replaces pool equipment such as pumps, filters, heaters, and automation control systems.
Warranty
The company offers a 100 percent customer satisfaction guarantee.
Company History
Established in 2000, the local company is family owned and operated.
Distinctions
Petri Pools is a member of the Association of Pool & Spa Professionals.
Employee Information
Petri Pools employees wear uniforms, drive marked vehicles, and undergo background checks.
Licenses
TICL 593
Areas Served
Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Flower Mound, Highland Village, Lake Dallas, Lewisville, Allen, Frisco, McKinney, Plano, The Colony
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“They're beyond ten; they give excellent, excellent service. They did my coping, my plastering, and he also redid the filter on the side of the pool. The customer service made it a positive experience. They were great. The way he handled everything, the way he explained everything, and the way he got everything done in a timely manner. I'd give Petri Pools an A++.”

“Petri Pools was very quick. I worked with the owner, Justin. They resurfaced and did some fixed action on a couple of cracks that I had in the pool. They retiled. He had great communication. He was constantly checking up on me, letting me know when things were going to happen, and coming by to check on his crew, which was basically high touch. I didn't have to hunt him down for information. He always gave me good feedback. I'd give them an A+.”

“He completely remodeled my swimming pool. Justin was great. He always made me first. He was there when I called or text with questions. All the workers were great. They were very skilled; they worked all day and pretty much cleaned up after themselves everyday. I'd give them an A+. I already have recommended them.”

“Petri Pools did the retiling and resurfacing. It was easy, quick. I felt like it was a good value for what we got, and it looked great when they were done. They were all very nice and very professional. I would give them an A+.”

“They resurfaced the pool, and they redid the coping and the tile. The owner, Justin, was extremely responsive with communication, on top of things, gave good recommendations, and the workers that he used were all very responsible and qualified. They showed up on time, and if there were any delays, we were fully in line of communication. I'd give them an A+ overall. I've already recommended two people who've used them.”

“Petri Pools did a great job. They were very quick. They put in scoring. The manager is really good, the one we spoke with and set it all up. He was very friendly and very upfront. Whenever we had questions, off the wall questions, he was very spot on. The workers came in. Every phase of the work, he explained what was going to go on and how long it was going to take. He was just there. I'd give them an A overall. We actually did recommend them to our neighbors who were getting a new pool.”

“They did a great job. We're happy with the work. They did the restoration. It was an older pool so they fixed some cracks, re-plastered, and replaced the tile. It was good. They did an excellent job. They stood behind everything they said they were going to do. He promised he was going to get it done and he got it done, the dates. The timing was good. I would give them an A overall.”

“They did a re-plaster job with a pebblestone finish. I had Justin Peachtree. He is just an absolute good guy to work with: clear communication, follow-up, and doesn't mind answering questions during the process. The team that he brought out did an outstanding job. I'd give them an A, overall.”

“They did a full resurface, did the coping, and built a wall where there was glass block previously. I liked that the owner was really focused on customer service. We were in the middle of doing a few different things, and he agreed to meet us at the office—on a weekend, on his day off—so that we could pick the products that we needed. When the team came out, they were really good about picking up after themselves, and keeping the rest of the backyard clean. They were a really good team. I would grade the overall experience with an A+. I've already recommended Petri Pools to friends and colleagues.”

“They remodeled the existing pool, and they actually reconfigured part of it. I liked everything from the design, their ideas. They followed through with everything they said exactly. The workers were professional. The owner, Demetri, came in several times to follow up and make sure they were doing the job. He came back several times after to make sure we were happy with the work. It was done, and everything went well. I would give them an A+.”

“They did equipment replacement. They showed up and did their work on time; I didn't have any issues with them. I wasn't here, so the work was done while I was gone. I'd give them an A.”

“They did resurfacing, tile work, and some plumbing. They were helpful in picking out designs, and timely. Everything that they said they were going to do, they did. I'd give Petri Pools an A.”

“They did the filter cleaning. They communicated very well with me about what they were doing and how they were addressing everything; they'd send me updates. Just very thorough, very friendly. I'd give them an A.”

“Everything was great. Petri Pools is a great company, and I would recommend them. They had good communication. They basically did a renovation of my pool from top to bottom. They did a great job. Overall, I'd give them an A+.”

“My experience with them was terrific. The customer service and the quality of work were both top-notch. I'd give them an A+.”

“They always came on time, and they did a good job. We have a pool, and they were maintaining it. They would get an A for excellent; they did a good job overall.”

“They did a good job and explained everything they were doing. They put in a new pool pump for me. I'd rate them excellent.”

“The owner was really easy to work with, and we were happy with the results. They fixed a couple of leaks.”

“The thing I liked about them is they were prompt in their response, and they showed up when they said they would. I'd give them an A overall, and I have recommended them.”

“They had good customer service, and he delivered on what was agreed upon. They did pool maintenance, and they resurfaced the pool. Overall, I'd give them an A.”

“He was very easy to get ahold of. So if I had any questions or any concerns, he made sure that he got right back to me and made sure he answered everything. That's always a good thing. They resurfaced the whole pool. I'd give them an A overall. I have already recommended them.”

“They cleaned the pool, and I didn't have any problems. For my overall experience, I'd grade them as an A.”

“They did a good job. They did pool maintenance for me. I'd give them an A for the overall experience I had with them.”

“Everything was fine. So far, I'm happy and it's good. They did the plastering. I'd say they were an A overall.”

“They just did a good job on pool maintenance for me. They were good, and I had no complaints.”

“My experience was absolutely positive. They were always communicating fully and letting us know what the status was, what they were doing, and why they were doing it. They answered all the questions. It was on time and done well. They did a remodel for us. I'd give them an A for my overall experience with them.”

“They were very professional, and the work was done and completed on time. The cleanup was very good. They were very easy to work with. Overall, I'd give them an A.”

“They spent enough time working with us to make sure we got what we wanted. They had good customer service. I'd give them an A. They did do everything right. They did a complete renovation for us.”

“For the most part, the owner's communication with us was always good. Overall, they're an A.”

“They were on time, accurate, and the work was completed on time. They did a re-plastering for me. I'd give them an A for the overall experience.”

“They did some pool maintenance for me. Overall, I'd grade them as an A.”

“The experience was good. They were honest and I liked that. They've replaced heaters and they redid our pool. I'd give them an A for my overall experience with them.”

“I found them to be very honest. Justin Petri owns the company, and he supervises the work very closely and wants to make sure that it's done properly. They resurfaced and redid the pool, put a new deck on the pool, and installed a new filtration system. It was a pretty major project, and they did it without much delay. Even though we had some rain, they stayed right on the project. An A grade is what I would give them.”

“They were professional, they were timely, and they kept us informed, which I really appreciated. They resurfaced it and redid all the stonework. My husband pretty much dealt with all the specifics. I would say they're an A-grade company.”

“They actually were recommended by my home warranty that came out and did service work for me that year. The guys were really knowledgeable and better than my old company, so I switched to them. The guys that service the pool are really knowledgeable. They kind of explain what's going on if I have questions or if there's a problem with my equipment or anything.”

“It was a pretty positive experience. They were just reliable, professional, and things like that. They cleaned and got it on track and ready for use. I had a lot of problems with other companies, and they seemed like they were good, so I went with them. I would give them an A rating.”

“They did what they said they were going to do. They did chemical treatment. Their customer service is good.”

“They kept to the schedule and kept to the budget. They actually remodeled the pool, and they do monthly service for me as well. They have good customer service.”

“I've used them a couple of times for pool service on a weekly basis. It's for a current property I have. Justin, the owner, is prompt in getting out to see me when I need a bid or a quote and is helpful at explaining issues or needed repairs that I have. They do the repairs when needed. I had a pool that needed all-new pool equipment, resurfacing, texture, and new decking. It really needed an all-new redo. The most current job was a freeze guard and a trench drain in the decking. Their customer service is good.”

“I'd say they are reliable, and I'm happy with the cleanliness of my pool. They've repaired items, and they do my weekly maintenance. I'm just happy with the service that they give.”

“Every week my pool is clean. They do what I hired them for. They replaced a pump last year, and that was fine too. It's working well. I'd say they're an A. It's fine.”

“They're my weekly pool service company. I would say I've had a positive experience with them. Any time I did have an equipment issue, their people were just friendly and nice and jumped on it. One time, it didn't get fixed right—what they thought would fix it didn't fix it—and they came back and did some more work. They didn't even charge me for part of it because they felt like it was sort of their fault for not catching it. I can't say anything negative about them. They fixed the valve or something, and then they just cleaned up, making sure my chemicals were right. I started using them because I got concerned about the chemicals not being exactly right. I just wanted someone on top of that. They even recommended other people to do work here, and they've been nice. I will give them an A grade.”

“Working with Petri Pools has been a very positive experience. Every step of the way, their communication is impeccable, and the quality of their work is good. I would rate them as a ten-star company—they're an A. They took the old coating off the pool down to the base of the concrete, and they did a complete resurface for us. It's excellent. It looks like a new pool, and now they also do our weekly cleaning service, which has been very good.”

“Everything about Petri Pools was positive. I liked that the owner was down to earth and not high pressure. They plastered my pool, changed out the tile, and built a new spa. It was a pretty extensive job, and I'd give them an A—they did perfect work.”

“I've never had a better experience. They come out weekly to clean the pool and do the chemicals. Their customer service is very good, and the men who do the work are pleasant—A+.”

“The people from Petri Pools were very nice, very prompt, and very fair, and I never had any complaints. I would give them an A+, the highest grade, because I will hire them again when the season begins next year.”

“I think Justin, the owner of the pool company, was really thorough with me. I was a first-time homeowner with a pool, so I had a lot of questions, and he actually took the time to address all of them. I guess getting that in-depth customer service was the best thing about my experience. They deserve an A.”

“Petri Pools refinished my pool, and they also do my weekly maintenance. I would say they do an excellent job. I would rate them as an A. They've fixed any issues we've had with them pretty quickly.”

“They come every week to clean the pool, and it looks good. They're dependable. A friend of mine uses the company, too. I would give Petri Pools an excellent score.”

“They do pool inspections for us. He did a training class on the pool and then also followed up on some questions afterward. They're great. They guys are good to work with. I would recommend them, and I would give them an A for excellence.”

“I really enjoy working with Justin, and they do a good job on the pool. They come out to do a cleaning on it on a weekly basis. They deserve an excellent grade.”

“They come weekly and clean the pool. We had them clean the filter at the first of the year, and we had some broken filters a month or so ago that they fixed. We like them—we get rid of people that we don't like. In general, they're pretty reliable, they don't try to oversell, and they're pretty straight up. They come out when they say they're going to, and our experience has been that they take a more conservative approach and don't try to make a mountain out of a molehill. They do what we need to have done and charge us what they say they're going to charge us. I know we've been using them for at least a year. I was unhappy with the people that were coming, so I asked my secretary to find somebody better. She found Petri Pools for me, and I'm definitely fine with them. I've recommended them to several people. My boyfriend is a contractor, and he's recommended them as well. They're an A+ company.”

“I've used Petri Pools years. They're consistent, polite, and professional. I found the company through a friend. I would give them an A+ rating.”

“Damon, the guy who cleans the pool, is really, really, really good. We've been going with them for about six months, and we have absolutely zero complaints. I would give them an A+, for sure.”

“They're fast and responsive, and they don't do more than what they have to. They let you know what the problem actually is and what a reasonable repair would be. They get an A+.”

“Petri Pools is great. They clean the pool really well, they leave no mess, and they're efficient. They usually come at the same time and on the same day. I've been using them for many years. I think they were a referral. I'd grade them as an A+.”

“It's a weekly cleaning service, and they see us weekly. I like that they show up every week. Scheduling is fairly easy to do, and they do a good job. We were moving, and before I'd even used their service, the owner went above and beyond to answer my questions and give me a quote. He even came out and looked at the equipment before I bought the house. I thought that was great—A+.”

“They do weekly cleanings. Recently, they offered a filter cleaning, and I accepted that. They do great work; I don't have to call them back out for any problems. I don't see them or hear from them unless they are scheduling something, so everything is good. They come regularly, but they schedule. Everything looks great when they leave. I would give them an A+.”

“Petri Pools resurfaced the bottom of my pool, and they tiled it. They also provide my weekly service. They do what they say they're going to do. I first heard about them from another company. I'd give them an A+.”

“They owner dealt with us directly when we had our pool redone. We talked about what we wanted, he made some suggestions, and we went with those. They did exactly what they said they would do for the price that they said they would do it, all within the right time frame. It was a very pleasant and very positive experience. They seemed straightforward and upright, especially after I talked with the owner. I would give Petri Pools an A+.”

“They come when they say they're going to come and perform the job they said they'll perform. I've been using them for about one or two years. I was referred to them by another pool person. I'd give them an A.”

“I've been using Petri Pools all summer. They did the job right, I guess. I have had a couple issues, but they resolved them. I would probably give them an A rating.”

“They did work on our house. All I know is that the repair was done, and the pool doesn't leak—I'm happy with that. They've been cleaning our pool for probably 10 years or more now, and they've done a great job. They get an A.”

“They continue to maintenance my pool. I've been using them for a year and a half, and I don't have any problems. I'd give Petri Pools a solid A.”

“I've been using Petri Pools for a year and a half now. They are quick and friendly, and they get the job done. I've never had a problem with it. The previous owner of the house used them; he suggested we use them, too, so that's what we did. Everything's great. They should get an A grade.”

“They did a weekly service. I wasn't there when they did it, but they apparently did a good job. I would give them an A rating.”

“Number one, they do a really good job, and they have great communication. We heard about the company through a warranty service that we had on the house. I've been using them for almost a year, and I would give them an A.”

“Petri Pools did a thorough job, and they did what they were supposed to do in a pretty timely manner. I think some friends recommended them. I'd give them an A.”

“They service my swimming pool, so I don't have to. I had a couple others servicing the pool before Petri Pools, and I wasn't happy because they weren't really taking care of the pool. I would probably rate them as an A at this time.”

“I'm very satisfied with Petri Pools—it's a great company.”

“They clean the pool every week, and I believe they replaced a solar cell on the pool. The pool looks great all the time. That has not been the case with other people, so they've earned an A grade.”

“I get the pool maintenance through them. I like that they are on time and come to my home when they're scheduled to. He tries to come at the same time, so I know when to expect them. It was a referral from my realtor. I would give them an A.”

“It's weekly pool maintenance work, and they've been great. They do what needs to be done. I would recommend them. They were honestly the first person that got back to me when I sent out emails to pool companies. I would say that they are an A.”

“They're pretty timely. They show up when they say they're going to on Thursdays, which is my regularly scheduled day, and they're responsive when I ask them to come out and do other services. I'd give Petri Pools an A.”

“I love Petri Pools—they're phenomenal. They've been my pool company for a long time. They resurfaced and redid the tiling around my pool, redid some of the plumbing, and put a new pump in. They did an incredible job, and it was wonderful work. I'd give them an A+.”

“The detail in how they service your pool is fantastic, and I like the personal service. I've been using them for three or four years. They've done normal stuff on the pool when stuff goes wrong, and they've also resurfaced it—the work was perfect. They get an A+ from me.”

“Petri Pools was outstanding. The guy did a great job and explained everything to me. I'll probably have him install a pool heater for me because he was so knowledgeable. I would give them an A++.”

“Petri Pools does weekly service for us. They have wonderful, excellent technicians. I'd give them an A+.”

“They're excellent. They've serviced my pool about three or four times now, and every time, they have been on time, prompt, and very professional. I would use them again, and I'd highly recommend them. They get an A+.”

“I like that Petri Pools is on time. They come every week when they're supposed to. If I'm not home, they leave me a note that tells me what they did and if there's something that I need to do to the pool, like adding water. I've used them for seven or eight months now after going through various pool companies. I love them—they're great. I've never had a complaint. They're A+.”

“They resealed around the pool, and they did a fantastic job. They are very professional and very quick to follow up. I would give Petri Pools an A+.”

“I love Petri Pools. They're always there, and they always do everything. If there's any little thing wrong, the technician lets me know and tells me what I need to do. I appreciate that. I would absolutely give them an A+.”

“Petri Pools cleans my pool. They come out weekly for that service, and I like that they always show up when they're supposed to. I'd give them an A+.”

“They always do the service on time, and my pool is always clean. They are there on time every week. I'd recommend Petri Pools, and I'll give them an excellent score.”

“We have Petri Pools come every week on schedule, and they do a good job on their cleaning. I've been using them for probably about a year and a half. They're an A+.”

“Petri Pools did the work right, and I haven't had any issues at all. A friend referred them to me. I would give them an A+.”

“When I had a problem with the pool, Petri Pools came out right away and gave me an estimate. I told them to fix it, and they did—all within a few days. I'm very happy. I'd say they get an A+.”