Petri Pools
5th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Petri Pools has received 4.8 out of 5 stars based on 155 customer surveys.
5
133
4
16
3
4
2
2
1
0
5th year as a Best Pick Call
"We have always placed an emphasis on quality over quantity. Every customer is treated with respect, and we treat every project as if it were in our own backyard. Our specialty is transforming your outdated pool into the beautiful pool you've always wanted. Make the smart choice, and choose Petri Pools to renovate your pool today."

Justin Petri | President
Company Information
Services Offered
Petri Pools specializes in pool remodeling for residential customers. The company provides a number of renovation services, including the replacement of plaster, tile, coping, and pool decking. Petri Pools also replaces pool equipment such as pumps, filters, heaters, and automation control systems.
Warranty
The company offers a 100 percent customer satisfaction guarantee.
Company History
Established in 2000, the local company is family owned and operated.
Distinctions
Petri Pools is a member of the Association of Pool & Spa Professionals.
Employee Information
Petri Pools employees wear uniforms, drive marked vehicles, and undergo background checks.
Areas Served
Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Argyle, Flower Mound, Highland Village, Lake Dallas, Lewisville, Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving
Address
1079 W. Round Grove Road Suite 300-249
Lewisville, TX 75067
Hours
Mon
9:00 am - 5:00 pm
Tue
9:00 am - 5:00 pm
Wed
9:00 am - 5:00 pm
Thu
9:00 am - 5:00 pm
Fri
9:00 am - 5:00 pm
Sat
Closed
Sun
Closed
Licenses
TICL 593

Compiled Score:

Petri Pools has received 4.8 out of 5 stars based on 155 customer surveys.
5
133
4
16
3
4
2
2
1
0
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
08/07/2018

“I would recognize Mike for exceptional service.”

Review by
08/07/2018

“They met my expectations. They are a very strong company.”

Review by
08/07/2018

“I have already referred them to two friends and both had good experiences.”

Review by
08/07/2018

“The whole job went super fast. They showed up on time and everything was taken care of.”

Review by
08/05/2018

No review comments provided

Review by
08/02/2018

No review comments provided

Review by
07/10/2018

“I was most satisfied with the project management.”

Review by
07/10/2018

“Everything was good.”

Review by
07/09/2018

“I think their communication and response time exceeded my expectations.”

Review by
07/08/2018

“When an issue did arise with the pool the response was immediate.”

Review by
07/05/2018

“Jeff was great to work with and helped us through the process”

Review by
07/04/2018

No review comments provided

Review by
07/02/2018

“Excellent work”

Review by
07/02/2018

No review comments provided

Review by
07/02/2018

No review comments provided

Review by
07/02/2018

“Good value for the price”

Review by
07/10/2017

“They did the filter cleaning. They communicated very well with me about what they were doing and how they were addressing everything; they'd send me updates. Just very thorough, very friendly. I'd give them an A.”

Review by
07/10/2017

“They replastered it. They did it in a timely manner, and they also put a new stone coping around it. I'd give them an A- because of communication. My wife was dealing with Petri Pools, and they didn't always tell her what was going to happen.”

Review by
07/10/2017

“They did resurfacing, tile work, and some plumbing. They were helpful in picking out designs, and timely. Everything that they said they were going to do, they did. I'd give Petri Pools an A.”

Review by
07/10/2017

“They did equipment replacement. They showed up and did their work on time; I didn't have any issues with them. I wasn't here, so the work was done while I was gone. I'd give them an A.”

Review by
07/10/2017

“They did a full resurface, did the coping, and built a wall where there was glass block previously. I liked that the owner was really focused on customer service. We were in the middle of doing a few different things, and he agreed to meet us at the office—on a weekend, on his day off—so that we could pick the products that we needed. When the team came out, they were really good about picking up after themselves, and keeping the rest of the backyard clean. They were a really good team. I would grade the overall experience with an A+. I've already recommended Petri Pools to friends and colleagues.”

Review by
07/10/2017

“Petri Pools was very quick. I worked with the owner, Justin. They resurfaced and did some fixed action on a couple of cracks that I had in the pool. They retiled. He had great communication. He was constantly checking up on me, letting me know when things were going to happen, and coming by to check on his crew, which was basically high touch. I didn't have to hunt him down for information. He always gave me good feedback. I'd give them an A+.”

Review by
07/10/2017

“They remodeled the existing pool, and they actually reconfigured part of it. I liked everything from the design, their ideas. They followed through with everything they said exactly. The workers were professional. The owner, Demetri, came in several times to follow up and make sure they were doing the job. He came back several times after to make sure we were happy with the work. It was done, and everything went well. I would give them an A+.”

Review by
07/10/2017

“Petri Pools did a great job. They were very quick. They put in scoring. The manager is really good, the one we spoke with and set it all up. He was very friendly and very upfront. Whenever we had questions, off the wall questions, he was very spot on. The workers came in. Every phase of the work, he explained what was going to go on and how long it was going to take. He was just there. I'd give them an A overall. We actually did recommend them to our neighbors who were getting a new pool.”

Review by
07/10/2017

“They resurfaced the pool, and they redid the coping and the tile. The owner, Justin, was extremely responsive with communication, on top of things, gave good recommendations, and the workers that he used were all very responsible and qualified. They showed up on time, and if there were any delays, we were fully in line of communication. I'd give them an A+ overall. I've already recommended two people who've used them.”

Review by
07/10/2017

“They did a great job. We're happy with the work. They did the restoration. It was an older pool so they fixed some cracks, re-plastered, and replaced the tile. It was good. They did an excellent job. They stood behind everything they said they were going to do. He promised he was going to get it done and he got it done, the dates. The timing was good. I would give them an A overall.”

Review by
07/10/2017

“They're beyond ten; they give excellent, excellent service. They did my coping, my plastering, and he also redid the filter on the side of the pool. The customer service made it a positive experience. They were great. The way he handled everything, the way he explained everything, and the way he got everything done in a timely manner. I'd give Petri Pools an A++.”

Review by
07/10/2017

“He completely remodeled my swimming pool. Justin was great. He always made me first. He was there when I called or text with questions. All the workers were great. They were very skilled; they worked all day and pretty much cleaned up after themselves everyday. I'd give them an A+. I already have recommended them.”

Review by
07/10/2017

“They did a re-plaster job with a pebblestone finish. I had Justin Peachtree. He is just an absolute good guy to work with: clear communication, follow-up, and doesn't mind answering questions during the process. The team that he brought out did an outstanding job. I'd give them an A, overall.”

Review by
07/10/2017

“They resurfaced my pool. They did what they said they were going to do when they said they were going to do it. I'd give them an A+. It was a while back. The only downside is I would have liked a little bit better communication; other than that, everything else was great.”

Review by
07/10/2017

“Petri Pools did the retiling and resurfacing. It was easy, quick. I felt like it was a good value for what we got, and it looked great when they were done. They were all very nice and very professional. I would give them an A+.”

Review by
07/10/2017

“Petri Pools resurfaced my pool. I liked the owner. He stays in touch with you, so he's very responsive. I'd give them a B overall.”

Review by
08/31/2016

“They cleaned the pool, and I didn’t have any problems. For my overall experience, I’d grade them as an A.”

Review by
08/31/2016

“They did a good job. They did pool maintenance for me. I’d give them an A for the overall experience I had with them.”

Review by
08/31/2016

“Everything was fine. So far, I’m happy and it’s good. They did the plastering. I’d say they were an A overall.”

Review by
08/31/2016

“They just did a good job and explained everything they were doing while they were there. They put a new pool pump in for me. Overall, I’d give them excellent.”

Review by
08/31/2016

“They  had good customer service, and he delivered on what was agreed upon. They did pool maintenance, and they resurfaced the pool. Overall, I’d give them an A.”

Review by
08/31/2016

“They were on time, accurate, and the work was completed on time. They did a re-plastering for me. I’d give them an A for the overall experience.”

Review by
08/31/2016

“They just did a good job on pool maintenance for me. They were good, and I had no complaints.”

Review by
08/31/2016

“For the most part, the owner’s communication with us was always good. Overall, they’re an A.”

Review by
08/31/2016

“They did some pool maintenance for me. Overall, I’d grade them as an A.”

Review by
08/31/2016

“They spent enough time working with us to make sure we got what we wanted. They had good customer service. I’d give them an A. They did do everything right. They did a complete renovation for us.”

Review by
08/31/2016

“They  always came when they said they would, and they did a good job. We have a pool in our backyard, and they were maintaining it. They would get an A for excellent. They did a good job overall.”

Review by
08/31/2016

“The  thing I liked about them is they were prompt in their response, and they showed up when they said they would. I’d give them an A overall, and I have recommended them.”

Review by
08/31/2016

“The experience was good. They were honest and I liked that. They’ve replaced heaters and they redid our pool. I’d give them an A for my overall experience with them.”

Review by
08/31/2016

“My  experience with them was terrific. The customer service and the quality of the work were both top-notch. I’d give them an A+ for my overall experience with them.”

Review by
08/31/2016

“They were very professional, and the work was done and completed on time. The cleanup was very good. They were very easy to work with. Overall, I’d give them an A.”

Review by
08/31/2016

“He was very easy to get ahold of. So if I had any questions or any concerns, he made sure that he got right back to me and made sure he answered everything. That’s always a good thing. They resurfaced the whole pool. I’d give them an A overall. I have already recommended them.”

Review by
08/31/2016

“Everything  was great. It’s a great company, and I would recommend them. They had good communication, and everything was great. They basically did a renovation of my pool from the top to bottom. They changed out some equipment and anchored down some stones. They did a great job. Overall, I’d give them an A+.”

Review by
08/31/2016

“They were very knowledgeable, on time and affordable. I liked the guy, Mike. He was very down to earth and very nice. They did my pump and my hot tub was backed up. They fixed it all, and it was very painless. I’d give them an A overall. In fact, I’d give them A++. I left a card for the new homeowner.”

Review by
08/31/2016

“My experience was absolutely positive. They were always communicating fully and letting us know what the status was, what they were doing, and why they were doing it. They answered all the questions. It was on time and done well. They did a remodel for us. I’d give them an A for my overall experience with them.”

Review by
08/31/2016

“Justin, the owner, was really easy to work with, and they had good communication for the most part. We were really happy with the results. They refinished and fixed a couple of leaks. They replaced skimmers and did some tiling as well. I’d give them an A- for my overall experience, because there were some little hiccups.”

Review by
08/31/2016

“There were a couple of problems, but nothing terrible. There is some discoloration that I don’t care for, but it’s not absurd or nothing. Overall, I’d give them a B. They re-plastered the whole thing, and it looks like there’s a grayish color stain on some of it.”

Review by
08/31/2016

“They were thorough and flexible on contract terms. We had several other people who also came in to look, but they were the most professional. They followed through on everything in the way that they said they would. We were pleased with them. Overall, I’d give them a B because there’s still something that needs to be done, but I haven’t notified them. I’m sure that once I do, they’ll take care of it.”

Review by
08/31/2016

“They just have great customer service. They resurfaced our pool. I’d give them a B for the overall experience.”

Review by
09/11/2015

“They did what they said they were going to do. They did chemical treatment. Their customer service is good.”

Review by
09/11/2015

“Every week my pool is clean. They do what I hired them for. They replaced a pump last year, and that was fine too. It's working well. I'd say they’re an A. It's fine.”

Review by
09/11/2015

“I'd say they are reliable, and I'm happy with the cleanliness of my pool. They've repaired items, and they do my weekly maintenance. I'm just happy with the service that they give.”

Review by
09/11/2015

“Everything was positive. I liked he was down to Earth. I liked the fact that he owns the company and came in and wasn't high pressure. He told me how long it would take to finish it and he did exactly that. I like it when things go that smooth. They plastered my pool, they changed out the tile, and they kind of built me a new spa, so it was pretty extensive little job. I'd rate him as an A. He did perfect work.”

Review by
09/11/2015

“I've never had a better experience. They've always been there and have been real honest with me. I've already recommended them to several people. What they do is they come out weekly, clean the pool, and do chemicals and stuff. So, I've never had any complaints. Their customer service is very good. The young men who do the work are pleasant and are not ragged looking and don't smell bad. They’re an A+.”

Review by
09/11/2015

“I found them to be very honest. Justin Petri owns the company, and he supervises the work very closely and wants to make sure that it's done properly. They resurfaced and redid the pool, put a new deck on the pool, and installed a new filtration system. It was a pretty major project, and they did it without much delay. Even though we had some rain, they stayed right on the project. An A grade is what I would give them.”

Review by
09/11/2015

“It was a very positive experience. They did everything that they had promised, they did it in a shorter time than expected, every step of the way their communication was impeccable, and the quality of the work was good. So I would rate them as a five-star or ten-star company. I would give them a grade A. What they have done is they recoated the pool, so they totally took the old coating on the pool down to the base of the concrete. They did a complete resurface for us, they did a new coping tile work, and they resurfaced the material. It's excellent and looks like a new pool, and now they also do our weekly cleaning service as well, which has been very good.”

Review by
09/11/2015

“They're my weekly pool service company. I would say I've had a positive experience with them. Any time I did have an equipment issue, their people were just friendly and nice and jumped on it. One time, it didn't get fixed right—what they thought would fix it didn't fix it—and they came back and did some more work. They didn't even charge me for part of it because they felt like it was sort of their fault for not catching it. I can't say anything negative about them. They fixed the valve or something, and then they just cleaned up, making sure my chemicals were right. I started using them because I got concerned about the chemicals not being exactly right. I just wanted someone on top of that. They even recommended other people to do work here, and they've been nice. I will give them an A grade.”

Review by
09/11/2015

“We used to have a pool company and they were horrible and Petri is just the opposite. They're responsive, they get the job done timely, they respond to my emails, they do good work and they're reasonably priced. They do weekly cleaning. I'd give them an A.”

Review by
09/11/2015

“They were professional, they were timely, and they kept us informed, which I really appreciated. They resurfaced it and redid all the stonework. My husband pretty much dealt with all the specifics. I would say they’re an A-grade company.”

Review by
09/11/2015

“I like the follow through, the cost, everything is very reasonable. They were very good. I'm not quite sure, I know my husband do several things but it had to do I think with the heater or the pump or something like that but it was something to do with the mechanics of the pool. We will use them from now on.”

Review by
09/11/2015

“It was a pretty positive experience. They were just reliable, professional, and things like that. They cleaned and got it on track and ready for use. I had a lot of problems with other companies, and they seemed like they were good, so I went with them. I would give them an A rating.”

Review by
09/11/2015

“It's been getting better. They had some bumps and bruises when they lost one of their technicians but it's been getting better. They come and clean it. They were just doing a poor job. Usually they get a really good guy, run them off and takes a while before they get impatient and leave. They're B.”

Review by
09/11/2015

“They were saying that I owed some more money; we paid the money, and they stopped coming out. They said we owed some more money. They did a cleaning. Just maintaining. Their customer service wasn't exactly good. A lot of stuff wasn't told to me as I was getting them to do the one-time clean for me. A lot of stuff she didn't tell me that I found out later. I'd give them a D overall.”

Review by
09/10/2015

“Petri Pools does our weekly maintenance so they currently work for us. I would say that our positive experience is based on the consistency of the same gentleman that does our pool each week, servicing it. We have a lot of dogs who go in the pool. He takes care of the pool and kind of grumbles a little, but he's actually pretty good with dealing with the dogs in the pool. The customer service is good. I'd give them an A.”

Review by
09/10/2015

“I've used them a couple of times for pool service on a weekly basis. It’s for a current property I have. Justin, the owner, is prompt in getting out to see me when I need a bid or a quote and is helpful at explaining issues or needed repairs that I have. They do the repairs when needed. I had a pool that needed all-new pool equipment, resurfacing, texture, and new decking. It really needed an all-new redo. The most current job was a freeze guard and a trench drain in the decking. Their customer service is good.”

Review by
09/10/2015

“It was great. Their service was great, their price point was great, they're really really good. They service our pool every week so they keep chemicals and service our pool every week so they're perfect with that. Good customer service. A neighbor recommended them and that's all there was to it.”

Review by
09/10/2015

“They actually were recommended by my home warranty that came out and did service work for me that year. The guys were really knowledgeable and better than my old company, so I switched to them. The guys that service the pool are really knowledgeable. They kind of explain what's going on if I have questions or if there's a problem with my equipment or anything.”

Review by
09/10/2015

“They kept to the schedule and kept to the budget. They actually remodeled the pool, and they do monthly service for me as well. They have good customer service.”

Review by
11/06/2014

“Petri Pools did a thorough job, and they did what they were supposed to do in a pretty timely manner. I think some friends recommended them. I'd give them an A.”

Review by
11/06/2014

“I've used Petri Pools years. They're consistent, polite, and professional. I found the company through a friend. I would give them an A+ rating.”

Review by
11/06/2014

“They continue to maintenance my pool. I've been using them for a year and a half, and I don't have any problems. I’d give Petri Pools a solid A.”

Review by
11/06/2014

“Petri Pools cleans my pool. They come out weekly for that service, and I like that they always show up when they're supposed to. I’d give them an A+.”

Review by
11/06/2014

“They resealed around the pool, and they did a fantastic job. They are very professional and very quick to follow up. I would give Petri Pools an A+.”

Review by
11/06/2014

“They did a weekly service and I lived in Tampa at the time, so I wasn't there when I did it, but they apparently did a good job. I'd give them an A.”

Review by
11/06/2014

“Petri Pools does weekly service for us. They have wonderful, excellent technicians. I’d give them an A+.”

Review by
11/06/2014

“Petri Pools did the work right, and I haven't had any issues at all. A friend referred them to me. I would give them an A+.”

Review by
11/06/2014

“I was satisfied and it was good work. I would give them an A-.”

Review by
11/06/2014

“I'm very satisfied with Petri Pools—it’s a great company.”

Review by
11/06/2014

“I do enjoy them. They're good, they're prompt.”

Review by
11/06/2014

“I like them. They're good. I'd give them an A.”

Review by
11/06/2014

“They're fast and responsive, and they don't do more than what they have to. They let you know what the problem actually is and what a reasonable repair would be. They get an A+.”

Review by
11/06/2014

“Everything is good. I like the service. It's pool maintenance every week. They come out two times in a month, I think. Of course I would recommend them. I would give them a 10.”

Review by
11/06/2014

“Just consistent and I think they do a good job overall. I've been using them for about a year. I think it was location. They were relatively close to the home there. I'd give them an A.”

Review by
11/06/2014

“I really enjoy working with Justin, and they do a good job on the pool. They come out to do a cleaning on it on a weekly basis. They deserve an excellent grade.”

Review by
11/06/2014

“They always do the service on time, and my pool is always clean. They are there on time every week. I'd recommend Petri Pools, and I’ll give them an excellent score.”

Review by
11/06/2014

“I've been using Petri Pools all summer. They did the job right, I guess. I have had a couple issues, but they resolved them. I would probably give them an A rating.”

Review by
11/06/2014

“We have Petri Pools come every week on schedule, and they do a good job on their cleaning. I've been using them for probably about a year and a half. They're an A+.”

Review by
11/06/2014

“They come every week to clean the pool, and it looks good. They're dependable. A friend of mine uses the company, too. I would give Petri Pools an excellent score.”

Review by
11/06/2014

“Petri Pools was outstanding. The guy did a great job and explained everything to me. I’ll probably have him install a pool heater for me because he was so knowledgeable. I would give them an A++.”

Review by
11/06/2014

“I get the pool maintenance through them. I like that they are on time and come to my home when they're scheduled to. He tries to come at the same time, so I know when to expect them. It was a referral from my realtor. I would give them an A.”

Review by
11/06/2014

“They do pool inspections for us. He did a training class on the pool and then also followed up on some questions afterward. They’re great. They guys are good to work with. I would recommend them, and I would give them an A for excellence.”

Review by
11/06/2014

“Petri Pools resurfaced the bottom of my pool, and they tiled it. They also provide my weekly service. They do what they say they're going to do. I first heard about them from another company. I‘d give them an A+.”

Review by
11/06/2014

“I liked just their professionalism. They're very good at what they did. Actually, I mean, they still do my regular pool service for me. I have used them on a regular basis for two years. I would give them an A.”

Review by
11/06/2014

“They come when they say they're going to come and perform the job they said they'll perform. I've been using them for about one or two years. I was referred to them by another pool person. I’d give them an A.”

Sort
High - Low
Low - High
Filter
Sort
New - Old
Old - New
Filter
Start Date:
End Date: