Petri Pools
8th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Petri Pools has received 4.6 out of 5 stars based on 180 customer surveys conducted through Our Research Partners.
5
146
4
9
3
13
2
7
1
5
8th year as a Best Pick Call
"We have always placed an emphasis on quality over quantity. Every customer is treated with respect, and we treat every project as if it were in our own backyard. Our specialty is transforming your outdated pool into the beautiful pool you've always wanted. Make the smart choice and choose Petri Pools to renovate your pool today."

Justin Petri | Founder
Company Information
Services Offered
Petri Pools specializes in pool remodeling for residential customers. The company provides a number of renovation services, including the replacement of plaster, tile, coping, and pool decking. Petri Pools also replaces pool equipment such as pumps, filters, heaters, and automation control systems.
Warranty
The company offers a 100 percent customer satisfaction guarantee.
Company History
Established in 2000, the local company is family owned and operated.
Distinctions
Petri Pools is a Five Star Rated member.
Employee Information
Petri Pools employees wear uniforms, drive marked vehicles, and undergo background checks.
Areas Served
Carrollton, Coppell, Irving, Richardson, Argyle, Flower Mound, Highland Village, Lake Dallas, Lewisville, Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake
Address
1702 S. State Highway 121 Suite 602
Lewisville, TX 75067
Hours
Mon
9:00 am - 5:00 pm
Tue
9:00 am - 5:00 pm
Wed
9:00 am - 5:00 pm
Thu
9:00 am - 5:00 pm
Fri
9:00 am - 5:00 pm
Sat
Closed
Sun
Closed
Licenses
TICL 593

Compiled Score:

Petri Pools has received 4.6 out of 5 stars based on 180 customer surveys conducted through Our Research Partners.
5
146
4
9
3
13
2
7
1
5
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
06/13/2022

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06/12/2022

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06/12/2022

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06/12/2022

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06/10/2022

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Review by
06/10/2022

“Overall, the timing and quality met our expectations and the crew was pleasant and professional to work with. I believe the pricing was fair as well. I have already recommended to one friend who is looking for a similar remodel.”

Review by
06/08/2022

“These guys are professionals. They kept me informed and always did what they said they would do. Quality and dependability at every step in the process. Five stars is a no-brainer”

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06/05/2022

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06/05/2022

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06/05/2022

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06/05/2022

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06/05/2022

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Review by
06/02/2022

“The choices and quality of all the materials that were used and how they were installed came out fantastic.”

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06/02/2022

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06/02/2022

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06/02/2022

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06/02/2022

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Review by
06/01/2022

“Niles is awesome, my pool looks better than it has in a long time”

Review by
06/01/2022

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06/01/2022

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Review by
05/31/2022

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05/31/2022

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Review by
05/31/2022

“Petri has serviced my pool for at least 10 years and has done a great job.”

Review by
05/31/2022

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05/31/2022

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05/31/2022

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Review by
05/31/2022

“MIKE WAS THE GENTLMAN I WORKED WITH AND HE AND HIS CREW RESURFACED THE POOL AND INSTALLED MY PUMP. WORK WAS COMPLETED ON TIME AND WAS OVER AND ABOVE MY EXPECTATIONS WHICH ARE ALWAYS HIGH. I HAVE ALSO HAD THEM OUT FOR FILTER MAINT AND ONCE AGAIN THEY DID A GREAT JOB. HIGHLY RECOMMEND THSI COMPANY. REGARDS RICHARD FULLER”

Review by
05/31/2022

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05/31/2022

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Review by
05/31/2022

“The people who actually built the pool were great. Our initial contact with Chris Welch was great. The follow through by Rickey, the construction manager??, has been and continues to be poor. After construction there were minor issues that were resolved. However, the automation system and the draining spa have yet to be resolved.”

Review by
07/28/2021

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07/22/2021

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Review by
07/21/2021

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Review by
07/21/2021

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Review by
07/21/2021

“Generally happy with service, we have a good service person presently”

Review by
07/21/2021

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Review by
07/21/2021

“The workers did great work, the tile work was done well, but there was residual grout left on my existing stone. Nothing major, but if cleaned when installed it would have looked perfect. Communication was an issue with the startup process as the worker was over booked. This was right after the winter storm, so understandable, but there was no courtesy when he was expected to be on site. Jeff and Mike were both available to me as needed and I discussed the concerns above for future references.”

Review by
07/19/2021

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Review by
07/17/2021

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Review by
07/17/2021

“They are very professional and easy to work with.”

Review by
07/16/2021

“The quality of service and the people was amazing. I really enjoyed the experience.”

Review by
07/16/2021

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07/16/2021

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Review by
07/16/2021

“They were responsive, with good quality work at a fair price.”

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07/16/2021

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07/16/2021

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07/16/2021

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07/16/2021

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07/16/2021

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07/16/2021

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Review by
07/16/2021

“They clean and check chemicals, but never assist with putting things back or telling us what is broken. It is not a good overall experience.”

Review by
07/16/2021

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07/12/2021

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07/12/2021

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Review by
07/12/2021

“I was very impressed by the professionalism and advice provided by Petri Pools during our pool renovation. They continue to impress me with their weekly pool maintenance.”

Review by
07/12/2021

“Highly recommend--Justin was quick to respond and the crew did a wonderful job. Super impressed with Petri Pools!”

Review by
07/12/2021

“Niles is the best. He has kept the pool clean in spite of a nonfunctioning booster pump. We will address this later.”

Review by
07/12/2021

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Review by
07/10/2021

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Review by
07/10/2021

“Many improvement areas described below.”

Review by
07/09/2021

“Pool cleaning service is outstanding... and very responsive in emergencies (right after the ice storm in February). My pool is 22 years old and looks great!”

Review by
07/09/2021

“Our project was a pool and spa update. The pool was resurfaced, the coping and stone replaced, the equipment replaced, and the deck was resurfaced. Jason made excellent recommendations for the products used and was detailed in his explanation of the work to be done. Each phase was well planned and organized and executed without a problem. I highly recommend Petri Pools.”

Review by
07/09/2021

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07/09/2021

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07/09/2021

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07/09/2021

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07/09/2021

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07/09/2021

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07/09/2021

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07/09/2021

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07/09/2021

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07/09/2021

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07/09/2021

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07/09/2021

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Review by
07/09/2021

“Still too early to tell, but based on the costs we are paying more than we used to pay for pool service using Petri and we are experiencing algae in the pool between services, which makes no sense. Petri did our pool remodel including equipment, so now that we are paying more I would expecting the pool to be at least similar to how our other company treated our pool”

Review by
07/09/2021

“After a year and half of having my pool resurface the places starting cracking. Petripools said it was roots. I dug around were the cracks were and found no root. Also the weekly maintenance they performed was poor.”

Review by
07/09/2021

“The replaster in the pool was splotchy and took considerable effort to diminish the appearance, but it never totally disappeared. The stonework around the outside of the spa has exposed gaps and is deteriorating. More recently, during the last winter storm, the pump for the pool cleaner froze and broke. Replacements were unavailable for several months, but instead of them keeping me informed, I had to continually call/email to find out the status.”

Review by
08/31/2020

No review comments provided

Review by
08/30/2020

“Petri exceeded my expectation in all aspects of this job”

Review by
08/30/2020

“Great work ethic with results to match. A company with integrity.”

Review by
08/30/2020

“Petri Pools has taken great care of our pool and are very responsive for any routine issues and maintenance”

Review by
08/24/2020

“High quality”

Review by
08/23/2020

“They did a nice job on my renovation completed in June 2018”

Review by
08/23/2020

“Had pool lights out, sent technician out within the day. Ordered the parts and replaced but still not working, called electrician out on their dime and the very day had the lights repaired and cleaned site to look like they had never been there! Very friendly and communicative and responsive service!”

Review by
08/23/2020

“They acid washed our pool as we requested. Reasonably priced. The acid didn’t fix the problem so they quoted our pool to refinish it. They didn’t follow up with us, or send anyone out to take us through the process. I then questioned their level of service commitment. Therefore, we called other pool companies and ended up going with a different company to refinish our pool.”

Review by
08/20/2020

“I am very impressed with their professionalism. They get the work done in a timely manner at a reasonable cost.”

Review by
08/19/2020

“I was extremely happy with their work and service and will definitely recommend them.”

Review by
08/19/2020

“We had an outstanding experience with Petri Pools. The expectations were clear and unambiguous. The operations manager, Jeff Stuart, was accessible and responsive. The schedule was clearly stated and adhered to. We were informed of all upcoming all crew arrivals. The crews were competent and professional. Individual crew members were very friendly. Any and all concerns were logged and resolved individually. I recommend these guys.”

Review by
08/19/2020

“Very friendly./ He explained theta I needed and gave me options Hew did a greta jobbed was timely.”

Review by
08/19/2020

“They have always done a very good job. They are timely. The pool is an older pool and they take exceptional care of it.”

Review by
08/19/2020

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08/19/2020

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08/19/2020

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08/19/2020

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08/19/2020

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Review by
08/17/2020

“Outstanding Customer Service and timely as promised throughout the process. No surprises!”

Review by
08/17/2020

“Petri Pools resurfaced my pool and created a "sun-deck" by filling in an existing spa that we no longer wanted. They performed the work in a timely manner, were very professional and the final results look really nice. I thought the communicated was good and felt like Justin Petri wanted to do a good job for us, which showed in the final product.”

Review by
08/15/2020

“My second time to use Petri Pools for renovation work on my pool. Top notch and professional as always. Petri Pools is always my "go to" contractor for pool services.”

Review by
08/14/2020

“great customer service”

Review by
08/14/2020

“I never hesitate to recommend Petri Pools for pool remodels and updates as well as their weekly service. They always do an excellent job!”

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