Petri Pools
6th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Petri Pools has received 4.7 out of 5 stars based on 130 customer surveys conducted through GuildQuality.
5
105
4
16
3
2
2
4
1
3
6th year as a Best Pick Call
"We have always placed an emphasis on quality over quantity. Every customer is treated with respect, and we treat every project as if it were in our own backyard. Our specialty is transforming your outdated pool into the beautiful pool you've always wanted. Make the smart choice, and choose Petri Pools to renovate your pool today."

Justin Petri | President
Company Information
Services Offered
Petri Pools specializes in pool remodeling for residential customers. The company provides a number of renovation services, including the replacement of plaster, tile, coping, and pool decking. Petri Pools also replaces pool equipment such as pumps, filters, heaters, and automation control systems.
Warranty
The company offers a 100 percent customer satisfaction guarantee.
Company History
Established in 2000, the local company is family owned and operated.
Distinctions
Petri Pools is a member of the Association of Pool & Spa Professionals.
Employee Information
Petri Pools employees wear uniforms, drive marked vehicles, and undergo background checks.
Areas Served
Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Argyle, Flower Mound, Highland Village, Lake Dallas, Lewisville, Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving
Address
1079 W. Round Grove Road Suite 300-249
Lewisville, TX 75067
Hours
Mon
9:00 am - 5:00 pm
Tue
9:00 am - 5:00 pm
Wed
9:00 am - 5:00 pm
Thu
9:00 am - 5:00 pm
Fri
9:00 am - 5:00 pm
Sat
Closed
Sun
Closed
Licenses
TICL 593

Compiled Score:

Petri Pools has received 4.7 out of 5 stars based on 130 customer surveys conducted through GuildQuality.
5
105
4
16
3
2
2
4
1
3
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
12/25/2019

“Plastered my pool but it immediately begin to show dark stains. They came back out and acid washed it which made it better but my 'white' plaster still has noticeable dark patches all over it. I am tired of constantly trying to have this problem fixed so would not recommend them and will not use them in the future.”

Review by
10/12/2019

No review comments provided

Review by
10/10/2019

“Love them!”

Review by
10/10/2019

No review comments provided

Review by
10/10/2019

No review comments provided

Review by
09/06/2019

No review comments provided

Review by
09/06/2019

“They keep the pool clean and safe.”

Review by
09/05/2019

“I would like to recognize Jeff Stewart.”

Review by
09/05/2019

“The pool cleaning is great!”

Review by
09/03/2019

“Daniel”

Review by
08/26/2019

“Responsive and professional service.”

Review by
08/26/2019

No review comments provided

Review by
08/25/2019

“Justin”

Review by
08/24/2019

No review comments provided

Review by
08/24/2019

“The finished product was great, you never know what you are going to get but they did a great job.”

Review by
08/24/2019

“Great communication and worked quickly.”

Review by
08/24/2019

No review comments provided

Review by
08/24/2019

No review comments provided

Review by
08/24/2019

“They exceeded my expectations because all of the techs that came out to do the service were very personable and did a really nice job of communicating. We appreciated that.”

Review by
08/20/2019

“I was satisfied overall.”

Review by
08/19/2019

“Jeff Stuart did an excellent job on the project”

Review by
08/19/2019

“You have a "keeper" in your company. That boy was very knowledgeable about my problem and he even quickly, swept my pool when it wasn't part of my problem, I don't think. Very courteous and friendly. Been so long ago, I can't remember his name.”

Review by
08/17/2019

“Mike”

Review by
08/17/2019

No review comments provided

Review by
08/17/2019

“This company overcharged the effort by thousands of dollars. The guy in charge subbed the work out and never came to check on them. The quality of work was awful. I had to fire them.”

Review by
08/16/2019

“At the end of the work, I spoke with Mr. Petri and I would like to recognize him.”

Review by
08/15/2019

“The tile installer (they called him Beto) was excellent - he did all of the work himself and was meticulous. Beautiful work done by all contractors. Everyone I worked with at Petri gave exceptional service - from tile installation to equipment installation, to coping, to pool water preparation for use.”

Review by
08/15/2019

No review comments provided

Review by
08/15/2019

No review comments provided

Review by
08/14/2019

No review comments provided

Review by
08/14/2019

“Mike”

Review by
08/14/2019

“They met all my needs.”

Review by
08/14/2019

“Petri Pools is great. I would definitely use them again!”

Review by
08/14/2019

“Pool resurfacing.”

Review by
08/14/2019

“A man cam out and sanded the sharp stones, and took the sharpest points off, and Then I loved the way he sanded all around and it made me feel the pool was safe for children and everyone. He saved the day. had that not been done, I wouldn't have been happy.”

Review by
08/14/2019

“My main issue with them is they were to finish re-installing tiles after replastering. There were multiple emails and they have still not installed the tiles. The plaster looks great but they never came back when they said they would.”

Review by
08/14/2019

“Our experience with Petri Pools was a disaster, and the plaster job is already deteriorating.”

Review by
08/13/2019

“Sales was great! Each crew was timely and did a wonderful job at each step of the process.”

Review by
08/13/2019

No review comments provided

Review by
08/12/2019

“Justin, Jeff, and Brennan”

Review by
08/12/2019

“I did recommend Petri but she went with someone cheaper.”

Review by
08/12/2019

“Yes, the receptionist for keeping her word in connecting my job before my flight and the young man they sent, worked hard and excellent.”

Review by
08/12/2019

“Justin and Brennan are great.”

Review by
08/12/2019

No review comments provided

Review by
08/12/2019

“Brennan White”

Review by
08/12/2019

“Both Justin and Brennan”

Review by
08/12/2019

No review comments provided

Review by
08/12/2019

No review comments provided

Review by
08/12/2019

“Mike was great to work with.”

Review by
08/12/2019

“Daniel, our pool maintenance person. Our pool tile & replastering salesperson and onsite supervisor.”

Review by
08/12/2019

“Very responsive Good quality work Timely and thorough when servicing our pool”

Review by
08/12/2019

“Communication, problem-solving.”

Review by
08/12/2019

No review comments provided

Review by
08/12/2019

“Brennan was above and beyond.. Great customer service.”

Review by
08/12/2019

No review comments provided

Review by
08/12/2019

“For those wanting to give Petri Pools a try, my recommendation would be to ask for the owner Justin as the sales manager to ensure getting the best customer service the company can offer.”

Review by
08/07/2018

“I would recognize Mike for exceptional service.”

Review by
08/07/2018

“They met my expectations. They are a very strong company.”

Review by
08/07/2018

“I have already referred them to two friends and both had good experiences.”

Review by
08/07/2018

“The whole job went super fast. They showed up on time and everything was taken care of.”

Review by
08/05/2018

No review comments provided

Review by
08/02/2018

No review comments provided

Review by
07/10/2018

“I was most satisfied with the project management.”

Review by
07/10/2018

“Everything was good.”

Review by
07/09/2018

“I think their communication and response time exceeded my expectations.”

Review by
07/08/2018

“When an issue did arise with the pool the response was immediate.”

Review by
07/05/2018

“Jeff was great to work with and helped us through the process”

Review by
07/04/2018

No review comments provided

Review by
07/02/2018

“Excellent work”

Review by
07/02/2018

No review comments provided

Review by
07/02/2018

No review comments provided

Review by
07/02/2018

“Good value for the price”

Review by
07/10/2017

“They did the filter cleaning. They communicated very well with me about what they were doing and how they were addressing everything; they'd send me updates. Just very thorough, very friendly. I'd give them an A.”

Review by
07/10/2017

“They replastered it. They did it in a timely manner, and they also put a new stone coping around it. I'd give them an A- because of communication. My wife was dealing with Petri Pools, and they didn't always tell her what was going to happen.”

Review by
07/10/2017

“They did resurfacing, tile work, and some plumbing. They were helpful in picking out designs, and timely. Everything that they said they were going to do, they did. I'd give Petri Pools an A.”

Review by
07/10/2017

“They did equipment replacement. They showed up and did their work on time; I didn't have any issues with them. I wasn't here, so the work was done while I was gone. I'd give them an A.”

Review by
07/10/2017

“They did a full resurface, did the coping, and built a wall where there was glass block previously. I liked that the owner was really focused on customer service. We were in the middle of doing a few different things, and he agreed to meet us at the office—on a weekend, on his day off—so that we could pick the products that we needed. When the team came out, they were really good about picking up after themselves, and keeping the rest of the backyard clean. They were a really good team. I would grade the overall experience with an A+. I've already recommended Petri Pools to friends and colleagues.”

Review by
07/10/2017

“Petri Pools was very quick. I worked with the owner, Justin. They resurfaced and did some fixed action on a couple of cracks that I had in the pool. They retiled. He had great communication. He was constantly checking up on me, letting me know when things were going to happen, and coming by to check on his crew, which was basically high touch. I didn't have to hunt him down for information. He always gave me good feedback. I'd give them an A+.”

Review by
07/10/2017

“They remodeled the existing pool, and they actually reconfigured part of it. I liked everything from the design, their ideas. They followed through with everything they said exactly. The workers were professional. The owner, Demetri, came in several times to follow up and make sure they were doing the job. He came back several times after to make sure we were happy with the work. It was done, and everything went well. I would give them an A+.”

Review by
07/10/2017

“Petri Pools did a great job. They were very quick. They put in scoring. The manager is really good, the one we spoke with and set it all up. He was very friendly and very upfront. Whenever we had questions, off the wall questions, he was very spot on. The workers came in. Every phase of the work, he explained what was going to go on and how long it was going to take. He was just there. I'd give them an A overall. We actually did recommend them to our neighbors who were getting a new pool.”

Review by
07/10/2017

“They resurfaced the pool, and they redid the coping and the tile. The owner, Justin, was extremely responsive with communication, on top of things, gave good recommendations, and the workers that he used were all very responsible and qualified. They showed up on time, and if there were any delays, we were fully in line of communication. I'd give them an A+ overall. I've already recommended two people who've used them.”

Review by
07/10/2017

“They did a great job. We're happy with the work. They did the restoration. It was an older pool so they fixed some cracks, re-plastered, and replaced the tile. It was good. They did an excellent job. They stood behind everything they said they were going to do. He promised he was going to get it done and he got it done, the dates. The timing was good. I would give them an A overall.”

Review by
07/10/2017

“They're beyond ten; they give excellent, excellent service. They did my coping, my plastering, and he also redid the filter on the side of the pool. The customer service made it a positive experience. They were great. The way he handled everything, the way he explained everything, and the way he got everything done in a timely manner. I'd give Petri Pools an A++.”

Review by
07/10/2017

“He completely remodeled my swimming pool. Justin was great. He always made me first. He was there when I called or text with questions. All the workers were great. They were very skilled; they worked all day and pretty much cleaned up after themselves everyday. I'd give them an A+. I already have recommended them.”

Review by
07/10/2017

“They did a re-plaster job with a pebblestone finish. I had Justin Peachtree. He is just an absolute good guy to work with: clear communication, follow-up, and doesn't mind answering questions during the process. The team that he brought out did an outstanding job. I'd give them an A, overall.”

Review by
07/10/2017

“They resurfaced my pool. They did what they said they were going to do when they said they were going to do it. I'd give them an A+. It was a while back. The only downside is I would have liked a little bit better communication; other than that, everything else was great.”

Review by
07/10/2017

“Petri Pools did the retiling and resurfacing. It was easy, quick. I felt like it was a good value for what we got, and it looked great when they were done. They were all very nice and very professional. I would give them an A+.”

Review by
07/10/2017

“Petri Pools resurfaced my pool. I liked the owner. He stays in touch with you, so he's very responsive. I'd give them a B overall.”

Review by
08/31/2016

“They cleaned the pool, and I didn’t have any problems. For my overall experience, I’d grade them as an A.”

Review by
08/31/2016

“They did a good job. They did pool maintenance for me. I’d give them an A for the overall experience I had with them.”

Review by
08/31/2016

“Everything was fine. So far, I’m happy and it’s good. They did the plastering. I’d say they were an A overall.”

Review by
08/31/2016

“They just did a good job and explained everything they were doing while they were there. They put a new pool pump in for me. Overall, I’d give them excellent.”

Review by
08/31/2016

“They  had good customer service, and he delivered on what was agreed upon. They did pool maintenance, and they resurfaced the pool. Overall, I’d give them an A.”

Review by
08/31/2016

“They were on time, accurate, and the work was completed on time. They did a re-plastering for me. I’d give them an A for the overall experience.”

Review by
08/31/2016

“They just did a good job on pool maintenance for me. They were good, and I had no complaints.”

Review by
08/31/2016

“For the most part, the owner’s communication with us was always good. Overall, they’re an A.”

Review by
08/31/2016

“They did some pool maintenance for me. Overall, I’d grade them as an A.”

Review by
08/31/2016

“They spent enough time working with us to make sure we got what we wanted. They had good customer service. I’d give them an A. They did do everything right. They did a complete renovation for us.”

Review by
08/31/2016

“They  always came when they said they would, and they did a good job. We have a pool in our backyard, and they were maintaining it. They would get an A for excellent. They did a good job overall.”

Review by
08/31/2016

“The  thing I liked about them is they were prompt in their response, and they showed up when they said they would. I’d give them an A overall, and I have recommended them.”

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