Integrity Pools
1st year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Integrity Pools has received 4.2 out of 5 stars based on 403 customer surveys conducted through GuildQuality.
5
276
4
50
3
14
2
14
1
49
1st year as a Best Pick Call
"Integrity Pools is a trusted name throughout DFW. Our goal is to provide the highest level of honesty and integrity in everything we do, from pool remodels to equipment repair and weekly pool cleaning. We welcome the opportunity to provide a free estimate for your pool needs."

Matthew Dunshea | Owner
Company Information
Services Offered
Integrity Pools is a full-service pool company offering weekly maintenance, pool resurfacing, and pool renovation for residential and commercial customers. The company also installs pool tile, pool coping, water features, concrete decks, travertine paver decks, outdoor kitchens, patio covers, and arbors.
Services Not Offered
The company does not offer new pool construction.
Warranty
Integrity Pools offers a three-year warranty on all workmanship and a three-year manufacturer's warranty on equipment replacements.
Company History
The company started in 2009.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Additional Information
Integrity Pools offers products by Pentair, Jandy, Hayward, Wet Edge, Hydrazzo, and Pebble Tec.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake
Address
1263 N Plano Road
Richardson, TX 75081
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed
Licenses
TICL 489

Compiled Score:

Integrity Pools has received 4.2 out of 5 stars based on 403 customer surveys conducted through GuildQuality.
5
276
4
50
3
14
2
14
1
49
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/04/2020

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08/04/2020

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08/04/2020

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08/04/2020

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08/03/2020

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08/03/2020

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08/03/2020

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08/03/2020

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08/03/2020

“The staff is fantastic. Each has exhibited professionalism and courtesy at all times. Questions asked receive prompt responses.”

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08/03/2020

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08/03/2020

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08/03/2020

“satisfied”

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08/03/2020

“Quality workmanship.”

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08/03/2020

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08/03/2020

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08/03/2020

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08/03/2020

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08/03/2020

“Our first day of service is not until five days from now so can't give a response of value.”

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08/03/2020

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08/03/2020

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08/03/2020

“The technician was patient, informed and professional.”

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08/03/2020

“The quality of work is very good. However, there were multiple issues and no one was really in charge of the process. So you would tell one person onsite, they would flag it into their system and your response to that open issue was mixed.”

Review by
08/03/2020

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Review by
08/02/2020

“Pool in great shape all yr round”

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08/02/2020

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08/02/2020

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08/02/2020

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08/02/2020

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08/02/2020

“Very knowledgeable, takes the time to explain things to me”

Review by
08/01/2020

“My pool is sparkling clean.”

Review by
08/01/2020

“Our weekly service is the best ever!”

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08/01/2020

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08/01/2020

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08/01/2020

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08/01/2020

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08/01/2020

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08/01/2020

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08/01/2020

“Remained committed to meeting all deliverables.”

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08/01/2020

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08/01/2020

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08/01/2020

“Friendliness, timeliness, professionalism”

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08/01/2020

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07/31/2020

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07/31/2020

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07/30/2020

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07/30/2020

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07/30/2020

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07/29/2020

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07/29/2020

“The technicians are very knowledgeable, courteous, professional, and helpful.”

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07/29/2020

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07/29/2020

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07/29/2020

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07/29/2020

“Overall service”

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07/29/2020

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07/29/2020

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07/29/2020

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07/29/2020

“The pool is cleaned properly.”

Review by
07/29/2020

“Our pool water is less irritating to our skin now.”

Review by
07/29/2020

“All areas have been what was explained to me by Caleb initial visit.”

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07/29/2020

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07/29/2020

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07/29/2020

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07/29/2020

“The owner of the company was on site to ensure a quality job. Additionally, the owner did not hesitate to jump in and help with anything from advice to cleaning up the jobsite during the work. It's a rare owner indeed who knows how to use a broom and carry a trash bag!”

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07/29/2020

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07/29/2020

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07/29/2020

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07/29/2020

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07/29/2020

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07/29/2020

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07/29/2020

“Knowledgeable, On time, Personable”

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07/29/2020

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07/29/2020

“Quality of pool cleaning service much better than Riverbend Sandler”

Review by
07/29/2020

“Completed project is beautiful, more than I could have dreamed of for my backyard oasis.”

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07/29/2020

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07/29/2020

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07/29/2020

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07/29/2020

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07/29/2020

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07/29/2020

“Great crew! Hard working. Everything left clean and neat. They went beyond what I normally expect from a work crew, and all three gentleman that I've dealt with were extremely polite and helpful. Thank you!”

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07/29/2020

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07/29/2020

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07/29/2020

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07/29/2020

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07/29/2020

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07/29/2020

“Technician was excellent and a great representative of your company”

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07/29/2020

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07/29/2020

“Not been very happy lately. We had to shock our own pool 2 days ago and our walls are turning yellow”

Review by
07/29/2020

“I believe Anthony is very knowledgeable about pools and repairs.”

Review by
07/29/2020

“When I call integrity I can't always get through. They don't return calls promptly.”

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07/29/2020

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07/29/2020

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07/29/2020

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07/29/2020

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07/29/2020

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07/29/2020

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07/29/2020

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07/29/2020

“I like that When Joe is called in he is very professional and works to help resolve your problem.”

Review by
07/29/2020

“responsiveness of staff”

Review by
07/28/2020

“Our technician Garen is absolutely the best!! Extremely knowledgeable and friendly!!! He goes above and beyond with communication to make sure we are happy with his work!”

Review by
07/28/2020

“Pool service staff is friendly and seek to meet expectations”

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