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FEATURED REVIEWS
“Jeff, Jacob and Hunter did a great job installing new grind pump and control panel for my septic tank. They were very professional and understood what needed to be done to resolve the issue. After the work was done they made sure everything was working and showed me how to do preventive maintenance and to monitor the control panel. They also tidy up the whole work area like nothing ever happened. They are a great group of guys at Mallick!”
“Very professional and knowledgably and very respectful of the property,”
“Tyler was excellent. Very professional and helpful. Highly recommend him”
“Copy & Paste of my Yelp review My new to me townhouse had a water heater that was at least 14 years old. Although it was still heating water and not leaking, it did make some grumpy aging noises. The plumber I had used when I was renovating last summer was unavailable and going to be out for a long period of time. His voicemail recommended Mallick. I called Mallick and they were very personable over the phone. Due to COVID-19, I got to do a virtual call with Dale. I pointed out all my concerns and he asked for me to zoom in on some points of my old water heater. He said he would work on a quote for me and get it to me. And he did. Quote came quickly. I reviewed, but also wanted to get some other quotes for comparison. I used the Yelp option to send out a request to other plumbing companies. I did get replies, but only one other plumber gave me a quote. Others said they'd call to schedule a call but didn't. So, I ended up with Mallick. I mentioned that the quote was a bit higher than expected. Dale reviewed some options and we settled on a plan that would work for me for the next decade. Dale ordered the water heater and other parts. Within a week or so, Katee from Mallick called to schedule. Tyler showed up at my house bright an early the day of the appointment. I thought it was going to be two people, but it was just Tyler. Thankfully, my water heater closet is on the main level and right at the front door so he didn't have too far to go! Took about 4-5 hours for the new water heater, expansion tank, and all the other bits and pieces to get installed. Tyler was informative and explained what I needed to know about the new water heater. While he was wrapping up, I had asked him about some other issues about the pressure valve and other pipes that probably needed to get checked and replaced. Tyler quoted it out for me so I had what I needed to research. Good thing Tyler and I had chatted about it cause something wonky was happening with the water/pipes in the house. I got a lot of water hammering noise throughout the weekend. Draining everything and hoping air would get back into the pipes didn't help much. So, I called Mallick and asked Tyler to come back out. He came the next day and changed out the pressure valve. and checked for other issues. He was going to change the valve under the water meter for me, but had to have WSSC come out to fix the valve at the curb to turn off the water. After WSSC came out and fixed the valve at the curb, Tyler came back out to finish changing the valve. Good timing cause before he arrived, I could hear a toilet tank refilling. Tyler checked it out, did the dye test and there's a leak. So, once the parts come in, he'll be back. Mallick is following COVID precautions. Tyler has a mask and gloves. He's also mindful of property wearing booties over his shoes inside the house. Also careful to make sure the door is closed as he goes in and out of the house to his work truck. Incredibly polite. Definitely recommend Mallick Plumbing.”
“I would like to recognize Rob for exceptional service.”
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“They have very professional staff.”
“Jeff, Jacob and Hunter did a great job installing new grind pump and control panel for my septic tank. They were very professional and understood what needed to be done to resolve the issue. After the work was done they made sure everything was working and showed me how to do preventive maintenance and to monitor the control panel. They also tidy up the whole work area like nothing ever happened. They are a great group of guys at Mallick!”
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“Our neighbor recommended us to this company. I would've appreciated if they would've made aware of the options they had available regarding water heaters. Our previous water heater was energy-efficient and the one we purchased was not.”
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“Very professional and knowledgably and very respectful of the property,”
“Tyler was excellent. Very professional and helpful. Highly recommend him”
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“knowledgeable regarding gas line work, thorough, well done job”
“Copy & Paste of my Yelp review My new to me townhouse had a water heater that was at least 14 years old. Although it was still heating water and not leaking, it did make some grumpy aging noises. The plumber I had used when I was renovating last summer was unavailable and going to be out for a long period of time. His voicemail recommended Mallick. I called Mallick and they were very personable over the phone. Due to COVID-19, I got to do a virtual call with Dale. I pointed out all my concerns and he asked for me to zoom in on some points of my old water heater. He said he would work on a quote for me and get it to me. And he did. Quote came quickly. I reviewed, but also wanted to get some other quotes for comparison. I used the Yelp option to send out a request to other plumbing companies. I did get replies, but only one other plumber gave me a quote. Others said they'd call to schedule a call but didn't. So, I ended up with Mallick. I mentioned that the quote was a bit higher than expected. Dale reviewed some options and we settled on a plan that would work for me for the next decade. Dale ordered the water heater and other parts. Within a week or so, Katee from Mallick called to schedule. Tyler showed up at my house bright an early the day of the appointment. I thought it was going to be two people, but it was just Tyler. Thankfully, my water heater closet is on the main level and right at the front door so he didn't have too far to go! Took about 4-5 hours for the new water heater, expansion tank, and all the other bits and pieces to get installed. Tyler was informative and explained what I needed to know about the new water heater. While he was wrapping up, I had asked him about some other issues about the pressure valve and other pipes that probably needed to get checked and replaced. Tyler quoted it out for me so I had what I needed to research. Good thing Tyler and I had chatted about it cause something wonky was happening with the water/pipes in the house. I got a lot of water hammering noise throughout the weekend. Draining everything and hoping air would get back into the pipes didn't help much. So, I called Mallick and asked Tyler to come back out. He came the next day and changed out the pressure valve. and checked for other issues. He was going to change the valve under the water meter for me, but had to have WSSC come out to fix the valve at the curb to turn off the water. After WSSC came out and fixed the valve at the curb, Tyler came back out to finish changing the valve. Good timing cause before he arrived, I could hear a toilet tank refilling. Tyler checked it out, did the dye test and there's a leak. So, once the parts come in, he'll be back. Mallick is following COVID precautions. Tyler has a mask and gloves. He's also mindful of property wearing booties over his shoes inside the house. Also careful to make sure the door is closed as he goes in and out of the house to his work truck. Incredibly polite. Definitely recommend Mallick Plumbing.”
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“Please see the response to questions 5 and 12 below.”
“I would like to recognize Rob for exceptional service.”
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“Mallick Plumbing and Heating is extremely professional and very knowledgeable. They took care of the problem immediately and I got an appointment right away.”
“They are great! They are knowledgeable, honest, polite, and efficient.”
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“Work done to my satisfaction--No issues”
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“The availability and promptness met or exceeded my expectations.”
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“The two guys that came out to do the installation did a great job.”
“The service I had on two occasions was excellent. Cameron and his assistants were efficient and knowledge and did a great job all around. I would definitely recommend them.”
“I had a pretty big plumbing emergency, and they went above and beyond to take of the situation. It was after hours and at their own inconvenience.”
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“The pricing is way too high.”
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“Technicians were friendly and knowledgable, work they did replacing water heater was great.”
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“Jason did an amazing job by replacing the main valve in my unit and while doing so he noticed a small leak from the pipes above the heater and recommended fixing that too. He worked very quickly, spent all the time doing the job and keeping me informed about the stages of the process and how long it will take before finishing. I was very impressed with his professionalism, his care for the work and his wonderful manners. I have been looking for so long for a good plumber and I am so glad I know a professional to ask for next time I call Malick! Thank you, Jason!”
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“Claire and Billy were fantastic! Not sure the name of the other technician (I assume Billy's apprentice) but he was great too.”
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“William Chen”
“Cameron Alston and team technician”
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“They went above and beyond the scope of work and did a good job.”
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“They are very dependable and professional.”
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“Chris did an outstanding job”
“Our water heater sprang a leak and we got a hold of the Mallick Plumbing and Heating emergency number. The representative was great. He talked us through how to shut it down. Chris, the other gentlemen that completed the work, did did a good job as well.”
“All were great.”
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“The technicians were great.”
“To many to name”
“Eddie was on time and very helpful!”
“They did the basic plumbing of fixing a leaky toilet and faucet. It wasn't an amazing job, but they certainly left me feeling if I ever needed plumbing work done again, I would call them.”
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“They repaired a leak satisfactorily.”
“It's been a while so I don't remember names, but from the young lady that answered and scheduled the call to the gent who I went over the quote with who worked w/ me on a few items, to the 2 gents that came out to do the work. Big bubbles no troubles. Good job to all.”
“James Crawford replaced my pressure tank. He took the time to answer any questions that I had. During the service, there was a tornado in the area and we lost power while he was in the middle of replacing the tank. He continued to do what needed to be done and waited in the area until power was restored so he could test everything properly. He and Jeff Fletcher went above and beyond to ensure I was satisfied through great communication and quality work!”
“Kenny was fantastic.”
“Jeff E. and Jeff F. did a great job!”
“Mallick Plumbing and Heating provided a response and a prompt appointment with thorough quality work.”
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“I would like to recognize Gerrit Myers. He has been their foreman on-site and has done a very good job so far. He is very helpful.”
“They did their job.”
