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“They are great to do business with.”
“When I called they were very polite, very courteous, and timely. They came when they said they would, and they called when they were on the way. It was very convenient communication.”
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“They were detailed, their pricing was reasonable, and they were attentive to my needs.”
“We've been using them for several years since 2008. I've always received excellent service. They are prompt and good. They are not cheap, but that's not what matters.”
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“They were fabulous. They were great and did a great job.”
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“They responded promptly, were very clear about when they would come, understood the rules for my building, and were able to get in and out without any trouble. The person who came was knowledgeable, hardworking, efficient, and business-like. He got the work done, and I thought the payment was reasonable. I am pleased with the work that was done and the way that the office treated me. All in all, it was a good experience!”
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“The technician, Sam, was great. He does his job well and has great customer service skills.”
“At this point in time, so far so good. As far as we can tell everything looks good and is in working order.”
“Bobby was great! He was efficient and communicated what needed to get done.”
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“I have a son who is a civil engineer who recommended Mallick Plumbing and Heating. I called them, and they were a match 100%; I began using them six to eight years ago and never had a problem. Everyone they sent was professional and delightful. I can't say anything negative about the gentlemen they send out to do the work.”
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“They did great work.”
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“Mallick Plumbing and Heating is timely, efficient, and reliable.”
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“I am likely to recommend Mallick Plumbing and Heating to a friend because they were excellent, helpful, and timely.”
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“They found the cause of the damage quickly and helped me understand the issues.”
“I am likely to recommend Mallick Plumbing and Heating because I had a good experience.”
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“They are professional and reliable.”
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“They answered my call back within a short time and sent the next available plumbers out the next morning.”
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“I have used Mallick twice in the last 18 months. They were recommended to me by a friend as having good service and fair pricing, plus they are a local Maryland company. My first experience was due to a pipe that burst during the winter months and Mallick was easy to contact, get an appointment, showed up on time as promised and were able to diagnose and complete the repair to my inside pipe and outside hose bib. At that time, I also asked them to give me an estimate on replacing my water heater as it was approaching an age for replacement. They gave me a quote, and about 9 months later when mine started leaking I called them back to verify if the price had changed and how quickly they might be able to come. I had some additional questions, as I was shopping around and they came in with a very fair quote and I elected to use them again to replace the water heater. Again, they performed all work satisfactorily, in a timely manner, had a good deameanor , and were very pleasant to work with and easy to contact with questions. I would definitely recommend Mallick Plumbing and Heating.”
“We've always had excellent service with Mallick Plumbing and Heating.”
“Chris guided us about choice of water heater. We had hoped for a speedy job with the old heater leaking a wee bit, and several people visiting over the coming weekend. Chris made it happen! CJ and Abbas were incredibly efficient and courteous.. communicated beforehand by calling with an arrival time and during the process so that we understood what they were doing. Everything was cleaned up afterwards. Hot water is plentiful and heats up quickly.”
“I had a very difficult sewer line blockage and Mallick kept at it until it was fixed.”
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“Mallick was a life-saver! We recently purchased a home, and on the day before we were moving in, the sewer line began backing up into the powder room. Ugh. We called Mallick, and they arrived within 2 hours to diagnose the problem. Unfortunately, it was a break in the main sewer pipe, but Mallick provided an estimate that evening. They were able to excavate, repair the pipe, and restore water in two days (while the movers were moving in our furniture.) All people we worked with were knowledgeable, efficient, and respectful. A big thank you to Chris, Brandon, Chuck, C.J., and Todd!”
“If one wants it done right, call Mallick Plumbing and Heating!”
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“Great service!!”
“plumber did not notify me about location of installation for surge/pressure relief tank”
“After using Mallick occasionally for about 10 years, we had an awful experience with Mallick plumbing in May 2023 and will never use them again. We called them to look into two very minor, routine issues (e.g., a leaky faucet). They upsold us on a bunch of expensive work, including work on our hot water heater and installation of a pressure relief valve on our water line, saying they could not guarantee any of their work on the leaky faucet unless we did that. To make a long story short, installation of the pressure relief valve led to a rupture in our water service line. Mallick not only dragged its feet on addressing the emergency (leaving it to us to diagnose the issue and shut off the water at night with the help of the local utility) but then Troy Ray, Mallick’s field supervisor, not only denied any responsibility, but refused to schedule any work to repair our water service line until we paid Mallick for all the work that they had already done as well as the upcoming work to repair the water line. In total this was about $10,000. Mallick made us pay them this money before they would take any action to repair our water line and restore service. We felt like this was nothing short of extortion, but we had to do it, as we have a household of 4 people, some with serious medical needs, and we had to have water restored. In the end, what started out as a routine leaky faucet led to a three day plumbing nightmare that cost us $10,000, three days without water, and three months of back problems for me, from hauling buckets of water from our neighbors house for 3 days so we could flush our toilets while Mallick got around to fixing what they broke.”
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“Attentive to customer concerns and questions. Patiently worked with us so we understood the whole process and job. A little on the pricey side compared to other estimates, but you get what you pay for! Thank you, Mallick Plumbing.”
“We had Bobby work in our home and had an excellent experience.”
“Mallick Plumbing and Heating is not only responsive, but also professional, courteous, and thorough!”
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“I was extremely impressed with them. The guy who came our for the quote, installed it. There was no salesman in the middle.”
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“Mallick Plumbing was very quick to respond, and were able to efficiently work with us and the building owners to resolve our plumbing issue.”
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