Staton Heating, Cooling & Plumbing

Wilbur Turner

2 months ago

We are extremely dissatisfied with this substandard installation. We noticed 3 leaks coming from connecting joints on the PVC pipe lines. We tried to stop the leaks with duct tape and even towels to absorb the water. My husband paid $3513.00 for this job. The sump pump cover was left uncapped with a foul smelling odor coming from the water. The sump cover itself was not even sealed. We need these issues corrected as soon as possible. (See photos)

Jocelyn Banks

2 months ago

My neighbor had a gas leak that caused me and my other attached neighbors serious problems. Once the gas leak was found and BGE turned the gas off, the emergency was over. Until I had my gas turned back on and my water heater said not today. I have a company I usually call, but decided to get another quote from Staton since they could come out the next morning. Matt came out and did a thorough examination, walked me through all of my options. Everything he said made sense but the deciding factor was that they could start the very next day. Staton kept me updated the whole process. Matt came the next morning with help and replaced/upgraded my water heater, replaced my 20yr old water basin, and re-piped some areas to make it more efficient. All this in about 6 hours. Matt was awesome and was great with my dogs. Now was this work cheap, absolutely not. But considering I bought my last water heater in 2015, inflation was coming for me. Besides all the work they did, I also bought their membership so something like this wouldn't catch me unprepared. So I have hot water again and no gas explosions. 10/10

Mindy Wolfe

3 months ago

We recently had Staton Heating, Cooling, and Plumbing install a completely new HVAC system in our home, and I couldn't be happier with the experience. From start to finish, the entire team was professional, knowledgeable, and courteous. The installation crew (Taylor, Kevin, Jake, and Jorge) worked efficiently and were very couteous. They clearly knew what they were doing, answered all of my questions, and made sure everything was installed correctly before leaving. It's refreshing to work with a company that takes pride in both the quality of their workmanship and their customer service. The new system is working great, and I feel confident that the installation was done right. I would highly recommend Staton Heating, Cooling, and Plumbing to anyone looking for a professional, reliable HVAC company.

Heidi Dudderar

3 months ago

Stephen Stuart and Logan did a fantastic job! Stephen came out yesterday and assessed the issues with my toilets and hot water heater and gave me a reasonable quote. He and Logan came back today, arrived promptly, and efficiently and professionally installed the new equipment. Stephen explained everything before the work started and then walked through all the projects after they were installed. Very knowledgeable and good at explaining things to a non-plumber. This is my second experience with Staton and I will definitely call them again!

Michelle Williamson

2 weeks ago

Vince and the Staton team worked hard to find a gas regulator for our home that was not readily available. We were reassured by their ongoing communication that they were doing all they could to find the part for us. As soon as the part was available, they scheduled replacement and Vince quickly and efficiently completed the job. His work site was immaculate! He also checked to be sure everything associated with the regular was functioning properly.